Brand New 4-Star Hotel in Kota Kinabalu ”

It was a family outing with young girl & she really enjoyed her time at the pool. She woke up real early to spend another splashing hours at the pool before v checked out. It was a good joyous stay at this new 4-star facilities in Kota Kinabalu. The room is spacious & well equipped with fridge, safe & flat screen TV. The hotel staff is pleasant & helpful & it's choice of buffet breakfast is very good. 2 hypermarkets r only minutes walk away & plenty of good Muslim restaurants in the area. Kota Kinabalu International Airport is a mere 5 minutes drive. The hotel also provides free security parking for motorist guest like me. Good value for money hotel!

A decent hotel that is kid-friendly”

Pan Borneo has everything that a hotel is. A swimming pool, decent breakfast, good room, efficient & helpful staffs. My room key was not working, the front desk staff immediately took to walking together with me to my room to give it a check, which is very helpful. If there is something that you really need me to pick on, then maybe it would be good if they could keep the lights at the hallway of our room on at all times. It was dark even for a daytime. Otherwise, everything inside my room was fine. I got a room facing the road, my kid had a great time counting the passing cars. Noise level at my room is plausible. But I'm sure you can request a room with Windows facing the pool, at your preference

Exceptionally good hotel”

Got to know about this hotel through my uncles who receommended it.Guess we made the right choice to stay here as I would consider it is still new. From the description, it is stated the room size is 30m2 which is SO TRUE. the room is spacious and my child had a good time running around in the room.we had a good view which is overlooking the Putatan village plus seaview from afar. eventhough our room rate did not include breakfast, we did try the in-room dining breakfast.It was quite nice and delicious.only that they did not provide all what is offered as the waitress mentioned I did not ask for it.so, my suggestion is just serve all what has been offered in the menu set as we are paying for all of it right? On Wifi,we were only provided with 2 days complimentary eventhough our stay was for 3 days. maybe you can provide better service to win people's heart? Overall,unless you want to stay around Putatan then this hotel is highly recommended.if you want to go to city,you need cabs service or own car as it takes 15-20mins to reach town center from here.

Best value for money and staff hospitality”

Hotel: Very near to the airport, far from town. It was very nice of them to provide free airport transfer and city shuttle. We were given a huge and clean Deluxe room, the pool is nice, gym is decent and has good daylight coming in and overlooking city view. Breakfast could be improved by adding more options and the television channels were very limited but overall our stay was great. Staff: This property is very lucky to have the most accommodating & helpful staff. They provided exceptional service and gave us a really good 1st impression of Kota Kinabalu as it was our first time to visit the place. Special thanks most of all to Arthur, Faizal and the other Concierge staff (sorry I'm bad w/ names). Also, the people from Front Desk, F&B and Sales & Marketing were very polite and approachable. Check in process was a breeze. All in all, we really enjoyed our stay. Kudos to everyone.

Good 5 stars hotel ”

Good choice of 5 stars hotel and given free buffet breakfast which variety of choices. Staffs are friendly esp at the pool side. Bank and restaurants are available near the hotel’s entrance. For tourists, you can take a ride to Kota Kinabalu city via taxi or grab. Just around 10 mins during normal hours. Just a suggestion, better book via Trivago. It’s cheaper than others.

Hidden Gem”

I am working in the inlands of Sabah over at the east coast and comes to Kota Kinabalu every other weekend for a short break. THis newly opened hotel caught my eye for being rather affordable. The room is huge(!), showers are hot, everything in the room is new and modern. Missed the breakfast because I overslept both visits. Some pointers to the housekeeping, my 1st visit I had no bottled water, no soap, and no TV remote control. My 2nd visit I had a non functioning weighing machine and half used toiletries. Need to be more mindful. But being a 3+ star hotel I fully recomend this place. And the pool looks great, but too many kids. (lol)

GREAT HOSPITALITY”

COULDNT ASK FOR MORE . LARGE SWIMMING POOL WITH KID'S POOL TOO. THEY EVEN PUT A LIFE GUARD AROUND THE POOL. HOTEL CAFE AND GYM WERE NEARBY THE POOLS WHICH IS VERY STRATEGIC. HIGHLY RECOMMENDED OTHER THOUGH ITS LOCATION QUITE FAR FROM KOTA KINABALU CENTRE.

Great Hotel”

Very satisfied with Pan Borneo Hotel, shuttle service also recommend.

Excellent stay”

The staff at the swimming pool very thoughtful by monitoring each of us in the pool. Tq for lending me the goggle. Lots of place to eat around putatan. Just a bit far to kk center. Need your own car. Recommended.

You'll save money, but ...”

I decided to try to save some money by staying at Soluxe and take the hotel shuttle to the city. It worked out the first day, but the second day we were told van was at the garage for unexpected maintenance. The third day it was full for the 2:pm run to the city. (It runs at 10am, 2pm, 4pm, and 6pm, I believe.) Also, it only fits about 14 passengers. The taxi to the city runs 40 ringgit (about $10USD). I mentioned to the staff that the shuttle wasn't available on our second day because it was in the garage and full on the third day so they paid for a taxi on our third day. Breakfast was included, but the juice was very watered down. The pool looks great, but the water was cloudy on the 1st and 2nd days though clear the day we left so they must have added some chemicals. I liked how the pool was shaded by the hotel in the promotion picture because the building blocks direct sunlight, but my son and I found the water too chilly to stay in the water. Even if I had a car, I'm not sure I would stay here. Being in the city, if you're in Kota for tourism, is so much more convenient, though more expensive.

Spacious Hotel Room with Friendly Staff ”

Spacious Hotel Room and Toilet almost same as the Five Star Hotel Standard Hotel Room Size. Quite Polite and Friendly Staffs all around the receptionist, housekeeping, restaurant waiter and waitress. Good First Impressions Stay at the Soluxe Hotel Kota Kinabalu.

nice vacation we had in this trip”

we are so happy.. tq pan borneo

Definitely worth being far from town for”

This hotel is absolutely wonderful. It's big, accommodates a lot of people, has a pool and a good, relaxed atmosphere. It may be far from KK and the hotel only provides a one way shuttle there, but I found that KK was dirty and noisy so this was a little oasis. The breakfast is fine, filling and reasonable choice on offer including cakes. You can eat at their restaurant or try the local street food places dotted around the premises. Apart from the hotel being built into a Mall, we didn't find anything else to do in the area. They have 4 shuttles into KK a day and don't let them tell you one of those times is not available, ask to speak to management and they will make sure the shuttle runs. We had to do that everyday for the 11:30 shuttle. Turns out there was a miscommunication between management and concierge which was soon cleared up. To get back to the hotel from KK get a blue minivan bus from outside Oceanus shopping mall (number 19A) way cheaper than a taxi!

Affordable Hotel with Facilities”

Stayed here for 2 nights, it has all the facilities such as swimming pool and gym. The room is big, clean, spacious, comfortable with amenities. The only problem is the location is far from the main city however it has some shops surrounding the hotel. Breakfast is ok. The hotel price is affordable and recommended those with cars as the hotel has parking inside the mall.

Satisfied”

For those gov servant, just make a call and gave all the details needed so you can enjoy the gov servant rate.But if u make online booking,u wont be able to enjoy the gov servant rate.The hotel have plenty of car park area.The guy staff who entertained me during my check in was very polite and nice.The room was nice.The swimming pool and cafe area is on the same floor with the reception counter.The foods serves there were quite ok.But i didnt had the chance to swim because we had to check out early.But i would definitely stay there again on my next trip to kk.

best hotel 5 star ”

the best hotel i've stay in kota kinabalu.i ilike thos hotel.will come again soon.and will suggest my family, friend to stay there.

Good”

It's a little far away from KK downtown.But they have free shuttle bus so it's convenient.I think that they should provide airport pick-up service since the hotel is really near the airport and the price isn't cheap.

Not suitable for FIT”

The hotel is attached with a shopping mall, but it is very local style shopping center. No worry of food, outside it has many hawker stalls along the street and very reasonable price. Since it is a China invested hotel, you can expect a lot of China tourists stay at this hotel. I am not racist, but get prepare of their noise. The hotel room is poor soundproof, people’s noise is everywhere, they can noise in the corridor and waken me up in the midnight. The washroom piping also poor design, I can hear next door taking shower. The housekeeping does not perform the good job, my coffee chair has rubbish from the previous guest. On the other hand, the entrance light will keep on blinking even though the switch is off, have to call the technician to unplug it. Surprisingly when I call and inform the reception, he tells me already many cases, blamed the contractor caused this issue… I will not enjoy the swimming pools, although it looks great due to it surrounds with the hotel rooms, people can watch you and no privacy.

Great hotel with friendly service”

I was impressed with the facilities of the hotel; comfortable beds, stunning swimming pool, great gym etc. this hotel also connected with an old shopping mall, you can get to find open-air halal restaurant but the food are quite pricey. there's nothing much shops in the shopping mall, mostly Malay fashion boutiques, shoes shops and handphone gadgets shop. It's a great stay there if you have your own transportation to travel around in sabah.

Great Value Hotel”

Me and my wife stayed in the Executive Suite which is spacious and worth of money. The design of the room is astonishing and the bathroom was clean and tidy. Swimming pool is located in the middle of the hotel with all 4 blocks surrounding it; this provide a great view from the room at higher level as well as from the lift entrance. Landscaping at the pool side is however acceptable. Staff in the cafe is somehow not so well trained as they speaks and laughs loudly during working time. The hotel's car park is attached to the shopping mall and is not well labeled as they were no clear signboard showing the correct way. Furthermore, the security system at the car park entrance should be upgraded .