Pan Borneo Hotel Kota Kinabalu

One Place Mall, Lorong Putat 3, 88200 Putatan, Putatan, Kota Kinabalu, Malaysia, 88200 - See map
Free Wi-Fi
8.3
Excellent
/10
(1,139 reviews)See what guests said
Housekeeping35
Breakfast16
Swimming Pool11
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Pan Borneo Hotel Kota Kinabalu

"Good location, strategic, quite close to Airport and Putatan Town."

Ahmad - January 31, 2020

 Pan Borneo Hotel Kota Kinabalu
Lobby Pan Borneo Hotel Kota Kinabalu
Lobby Pan Borneo Hotel Kota Kinabalu
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Popular landmarks
Sabah State Museum 8.09 km
Mamutik Island 9.73 km
Night Market 10.26 km
Gaya Street Sunday Market 10.61 km
Manukan Island 10.7 km
Kota Kinabalu City Mosque 10.9 km
Signal Hill Observatory Platform 10.99 km
Sapi Island 13.75 km
Tunku Abdul Rahman Marine Park 13.75 km
Poring Hot Springs 21.98 km
Nearby landmarks
Jumbo Park 2.43 km
Happy Vines 2.44 km
Rafflesia Medical Centre 3.24 km
Kota Kinabalu International Airport 3.48 km
Monsopiad Cultural Village 3.52 km
City Medical Centre 5.36 km
Petagas War Memorial 5.48 km
Tanjung Aru Beach 6.27 km
Kinabalu Golf Course 6.69 km
Consulate of Japan 6.9 km
7.6

Very good

Location rating score

Very good location
ParkingFREE
What guests are saying:Read all 1,139 reviews
Exceptional reputation
Recommended by 93% of guests
Excellent comfort
8.9 room quality and comfort
Excellent cleanliness
8.5 rating for cleanliness
Excellent service
8.4 rating for service

Excellent hotel, especially the staff at your restaurant at the front desk and at all points.

zarina | October 14, 2019

Love the swimming pool Nice food prep for breakfast Friendly staffs Spacious room Perfect 👍

Bobita | March 1, 2020

Im really happy and delightful that I have selected Pan Borneo Hotel for my stays in KK.

Hafsah | January 17, 2020

The staff at the swimming pool very thoughtful by monitoring each of us in the pool.

NURHAKIMAH | November 2, 2019

All the staff were friendly, all facilities and amenities are well kept and clean.

Ahmad | January 31, 2020

The location is only 10mins from KKIA hence it makes us easy to go anywhere.

Hj | December 15, 2019

  • Free airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 3 minutes on Agoda.com
Value for money8.4
Distance to city center10.3 km
Location rating7.6
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.5 km

Rooms available at Pan Borneo Hotel Kota Kinabalu

Excellent
Room comfort & quality
8.9
Executive Room
Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
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Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds or 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Partial sea view
  • 1 king bed
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Family Quad
Family Quad
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 king beds
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
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Executive Suite with Complimentary Airport Shuttle
Executive Suite with Complimentary Airport Shuttle
...
  • Room size: 56 m²/603 ft²
  • Shower and bathtub
  • 1 king bed
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Family Room with Complimentary Airport Shuttle
Family Room with Complimentary Airport Shuttle
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 2 king beds
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Nap3r Premium Adjustable Flatbed Lounge (6 Hours)
Nap3r Premium Adjustable Flatbed Lounge (6 Hours)
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 sofa bed
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Nap3r Adjustable Flatbed Lounge (6 Hours)
Nap3r Adjustable Flatbed Lounge (6 Hours)
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 sofa bed
Enter dates to see prices
Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pan Borneo Hotel Kota Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pan Borneo Hotel Kota Kinabalu has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about Pan Borneo Hotel Kota Kinabalu

  • 10.0
    Exceptional
    Staff 
    "The staffs are so kind and very helpful."

    Hafsah | January 17, 2020

  • 10.0
    Exceptional
    "I would like to stay again there."

    Joey | March 14, 2020

  • 7.2
    Very good
    "Service offered was excellent!"

    Yin | January 21, 2019

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Room comfort score
8.9/10
Review score - United States
8.2/10
Cleanliness score
8.4/10
Room size
36 sqm.
Better than
99
%
of Kota Kinabalu properties
Better than
97
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
Bigger than
93
%
of Kota Kinabalu properties
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Overall rating:
8.3
Excellent
1,139 reviews
Cleanliness
8.5
Facilities
8.3
Location
7.6
Read all reviews >
What travelers say they love:
I was impressed with the facilities of the hotel;
lau from Malaysia
Group
More about Pan Borneo Hotel Kota Kinabalu

More about Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu is a 4-star hotel strategically located only 10 minutes away from Kota Kinabalu International Airport.

The property has a total of 320 guestrooms comprising of Deluxe Rooms, Executive Rooms, and Executive Suites, with some featuring connecting rooms. All guestrooms offer guests stylish and comfortable accommodation overlooking the breath taking view the city has to offer.

Modern comforts such as 24-hours water heater, internet access-wireless (complimentary), in-room safety box, cable TV, coffee & tea facility, mini bar and more can be found in all the guestrooms.

The property’s Executive Lounge, Sunset Terrace, outdoor swimming pool, gymnasium, Spa, Chess activity center as Pan Borneo Hotel Kota Kinabalu offers a diverse choice of leisure.

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Most talked about facilities

Breakfast
31 mentions
Housekeeping
22 mentions
Swimming Pool
17 mentions
Food & Dining
11 mentions

What they offer

10.0
Exceptional
"Very good and the view was so beautiful."

Joey | March 14, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Coffee House
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Pan Borneo Hotel Kota Kinabalu from real guests

Overall rating
8.3
Excellent
From 1139 reviews
8.8Room comfort and quality
8.5Cleanliness
8.4Service
Agoda Reviews (710)Booking.com Reviews (429)
Rating via Agoda8.2
/
10
Cleanliness8.5
Facilities8.3
Location7.6
Room comfort and quality8.9
Service8.4
Value for money8.4
High score for Kota Kinabalu
Rating
9+ Exceptional (97)
8-9 Excellent (77)
7-8 Very Good (85)
6-7 Good (25)
<6 Below Expectation (42)
Time of the year
Mar - May (61)
Jun - Aug (65)
Sep - Nov (113)
Dec - Feb (87)
Don't miss out!Users are booking a place in Kota Kinabalu every 3 minutes on Agoda.com
All guests (710)
All room types
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Show reviews that mention 

Showing 326 verified guest comments
12345
9.7
Exceptional
FF from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in August 2015

Brand New 4-Star Hotel in Kota Kinabalu ”

1. Value for money 2. Safe & clean 3. Friendly & Helpful Staff

It was a family outing with young girl & she really enjoyed her time at the pool. She woke up real early to spend another splashing hours at the pool before v checked out. It was a good joyous stay at this new 4-star facilities in Kota Kinabalu. The room is spacious & well equipped with fridge, safe & flat screen TV. The hotel staff is pleasant & helpful & it's choice of buffet breakfast is very good. 2 hypermarkets r only minutes walk away & plenty of good Muslim restaurants in the area. Kota Kinabalu International Airport is a mere 5 minutes drive. The hotel also provides free security parking for motorist guest like me. Good value for money hotel!

Reviewed September 15, 2015
10.0
Exceptional
Khoo from Singapore
Family with young children
Family Quad
Stayed 1 night in November 2018

A decent hotel that is kid-friendly”

Pan Borneo has everything that a hotel is. A swimming pool, decent breakfast, good room, efficient & helpful staffs. My room key was not working, the front desk staff immediately took to walking together with me to my room to give it a check, which is very helpful. If there is something that you really need me to pick on, then maybe it would be good if they could keep the lights at the hallway of our room on at all times. It was dark even for a daytime. Otherwise, everything inside my room was fine. I got a room facing the road, my kid had a great time counting the passing cars. Noise level at my room is plausible. But I'm sure you can request a room with Windows facing the pool, at your preference

Reviewed November 23, 2018

Dear Mr. Khoo, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded December 03, 2018
Pan Borneo Hotel Kota Kinabalu
9.0
Exceptional
Fairuz from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in July 2015

Exceptionally good hotel”

Clean,spacious,super comfort

Got to know about this hotel through my uncles who receommended it.Guess we made the right choice to stay here as I would consider it is still new. From the description, it is stated the room size is 30m2 which is SO TRUE. the room is spacious and my child had a good time running around in the room.we had a good view which is overlooking the Putatan village plus seaview from afar. eventhough our room rate did not include breakfast, we did try the in-room dining breakfast.It was quite nice and delicious.only that they did not provide all what is offered as the waitress mentioned I did not ask for it.so, my suggestion is just serve all what has been offered in the menu set as we are paying for all of it right? On Wifi,we were only provided with 2 days complimentary eventhough our stay was for 3 days. maybe you can provide better service to win people's heart? Overall,unless you want to stay around Putatan then this hotel is highly recommended.if you want to go to city,you need cabs service or own car as it takes 15-20mins to reach town center from here.

Reviewed July 21, 2015
8.8
Excellent
Darlene from Philippines
Couple
Deluxe Room
Stayed 3 nights in June 2018

Best value for money and staff hospitality”

Hotel: Very near to the airport, far from town. It was very nice of them to provide free airport transfer and city shuttle. We were given a huge and clean Deluxe room, the pool is nice, gym is decent and has good daylight coming in and overlooking city view. Breakfast could be improved by adding more options and the television channels were very limited but overall our stay was great. Staff: This property is very lucky to have the most accommodating & helpful staff. They provided exceptional service and gave us a really good 1st impression of Kota Kinabalu as it was our first time to visit the place. Special thanks most of all to Arthur, Faizal and the other Concierge staff (sorry I'm bad w/ names). Also, the people from Front Desk, F&B and Sales & Marketing were very polite and approachable. Check in process was a breeze. All in all, we really enjoyed our stay. Kudos to everyone.

Reviewed July 03, 2018

Dear Ms. Darlene, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded July 03, 2018
Pan Borneo Hotel Kota Kinabalu
9.6
Exceptional
Ayub from Malaysia
Family with young children
Family Quad
Stayed 1 night in December 2018

Good 5 stars hotel ”

Good choice of 5 stars hotel and given free buffet breakfast which variety of choices. Staffs are friendly esp at the pool side. Bank and restaurants are available near the hotel’s entrance. For tourists, you can take a ride to Kota Kinabalu city via taxi or grab. Just around 10 mins during normal hours. Just a suggestion, better book via Trivago. It’s cheaper than others.

Reviewed December 22, 2018

Dear Mr. Ayub, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded January 02, 2019
Pan Borneo Hotel Kota Kinabalu
8.3
Excellent
Ong from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in August 2015

Hidden Gem”

Price, Room size, View

I am working in the inlands of Sabah over at the east coast and comes to Kota Kinabalu every other weekend for a short break. THis newly opened hotel caught my eye for being rather affordable. The room is huge(!), showers are hot, everything in the room is new and modern. Missed the breakfast because I overslept both visits. Some pointers to the housekeeping, my 1st visit I had no bottled water, no soap, and no TV remote control. My 2nd visit I had a non functioning weighing machine and half used toiletries. Need to be more mindful. But being a 3+ star hotel I fully recomend this place. And the pool looks great, but too many kids. (lol)

Reviewed August 29, 2015
9.0
Exceptional
Voo from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in June 2015

GREAT HOSPITALITY”

COMFY ROOM, LARGE SWIMMING POOL, NICE CAFE

COULDNT ASK FOR MORE . LARGE SWIMMING POOL WITH KID'S POOL TOO. THEY EVEN PUT A LIFE GUARD AROUND THE POOL. HOTEL CAFE AND GYM WERE NEARBY THE POOLS WHICH IS VERY STRATEGIC. HIGHLY RECOMMENDED OTHER THOUGH ITS LOCATION QUITE FAR FROM KOTA KINABALU CENTRE.

Reviewed July 03, 2015
10.0
Exceptional
JEN from Malaysia
Family with teens
Family Quad
Stayed 1 night in November 2018

Great Hotel”

Very satisfied with Pan Borneo Hotel, shuttle service also recommend.

Reviewed November 28, 2018

Dear Ms. Jen, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded December 03, 2018
Pan Borneo Hotel Kota Kinabalu
9.2
Exceptional
NURHAKIMAH from Malaysia
Group
Superior Room
Stayed 1 night in October 2019

Excellent stay”

The staff at the swimming pool very thoughtful by monitoring each of us in the pool. Tq for lending me the goggle. Lots of place to eat around putatan. Just a bit far to kk center. Need your own car. Recommended.

Reviewed November 02, 2019
8.0
Excellent
Lane from United States
Family with young children
Deluxe Room
Stayed 3 nights in December 2015

You'll save money, but ...”

clean rooms, wonderful staff, very quiet air conditioner, comfortable beds, nearby outdoor eatery with delicious food

I decided to try to save some money by staying at Soluxe and take the hotel shuttle to the city. It worked out the first day, but the second day we were told van was at the garage for unexpected maintenance. The third day it was full for the 2:pm run to the city. (It runs at 10am, 2pm, 4pm, and 6pm, I believe.) Also, it only fits about 14 passengers. The taxi to the city runs 40 ringgit (about $10USD). I mentioned to the staff that the shuttle wasn't available on our second day because it was in the garage and full on the third day so they paid for a taxi on our third day. Breakfast was included, but the juice was very watered down. The pool looks great, but the water was cloudy on the 1st and 2nd days though clear the day we left so they must have added some chemicals. I liked how the pool was shaded by the hotel in the promotion picture because the building blocks direct sunlight, but my son and I found the water too chilly to stay in the water. Even if I had a car, I'm not sure I would stay here. Being in the city, if you're in Kota for tourism, is so much more convenient, though more expensive.

Reviewed January 02, 2016
7.2
Very good
CHENG from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in June 2016

Spacious Hotel Room with Friendly Staff ”

Spacious Hotel Room and Toilet almost same as the Five Star Hotel Standard Hotel Room Size. Quite Polite and Friendly Staffs all around the receptionist, housekeeping, restaurant waiter and waitress. Good First Impressions Stay at the Soluxe Hotel Kota Kinabalu.

Reviewed June 26, 2016
10.0
Exceptional
Nooriyanty from Malaysia
Family with young children
Family Quad
Stayed 2 nights in October 2018

nice vacation we had in this trip”

we are so happy.. tq pan borneo

Reviewed October 24, 2018

Dear Ms. Nooriyanty , Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded November 02, 2018
Pan Borneo Hotel Kota Kinabalu
9.3
Exceptional
CATHERINE from United Kingdom
Couple
Deluxe Room
Stayed 1 night in December 2015

Definitely worth being far from town for”

Atmosphere, luxury and the breakfast.

This hotel is absolutely wonderful. It's big, accommodates a lot of people, has a pool and a good, relaxed atmosphere. It may be far from KK and the hotel only provides a one way shuttle there, but I found that KK was dirty and noisy so this was a little oasis. The breakfast is fine, filling and reasonable choice on offer including cakes. You can eat at their restaurant or try the local street food places dotted around the premises. Apart from the hotel being built into a Mall, we didn't find anything else to do in the area. They have 4 shuttles into KK a day and don't let them tell you one of those times is not available, ask to speak to management and they will make sure the shuttle runs. We had to do that everyday for the 11:30 shuttle. Turns out there was a miscommunication between management and concierge which was soon cleared up. To get back to the hotel from KK get a blue minivan bus from outside Oceanus shopping mall (number 19A) way cheaper than a taxi!

Reviewed December 29, 2015
8.8
Excellent
Handre from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in January 2016

Affordable Hotel with Facilities”

Stayed here for 2 nights, it has all the facilities such as swimming pool and gym. The room is big, clean, spacious, comfortable with amenities. The only problem is the location is far from the main city however it has some shops surrounding the hotel. Breakfast is ok. The hotel price is affordable and recommended those with cars as the hotel has parking inside the mall.

Reviewed August 29, 2016
9.3
Exceptional
Marsilawati from Malaysia
Family with teens
Deluxe Room
Stayed 1 night in December 2015

Satisfied”

room, parking area, dining area

For those gov servant, just make a call and gave all the details needed so you can enjoy the gov servant rate.But if u make online booking,u wont be able to enjoy the gov servant rate.The hotel have plenty of car park area.The guy staff who entertained me during my check in was very polite and nice.The room was nice.The swimming pool and cafe area is on the same floor with the reception counter.The foods serves there were quite ok.But i didnt had the chance to swim because we had to check out early.But i would definitely stay there again on my next trip to kk.

Reviewed January 07, 2016
8.0
Excellent
kazlina from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in August 2015

best hotel 5 star ”

Room,swimming pool and staff services

the best hotel i've stay in kota kinabalu.i ilike thos hotel.will come again soon.and will suggest my family, friend to stay there.

Reviewed August 18, 2015
9.2
Exceptional
Debby from China
Solo traveler
Executive Room
Stayed 1 night in May 2016

Good”

It's a little far away from KK downtown.But they have free shuttle bus so it's convenient.I think that they should provide airport pick-up service since the hotel is really near the airport and the price isn't cheap.

Reviewed June 01, 2016
7.2
Very good
Wei from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in November 2016

Not suitable for FIT”

The hotel is attached with a shopping mall, but it is very local style shopping center. No worry of food, outside it has many hawker stalls along the street and very reasonable price. Since it is a China invested hotel, you can expect a lot of China tourists stay at this hotel. I am not racist, but get prepare of their noise. The hotel room is poor soundproof, people’s noise is everywhere, they can noise in the corridor and waken me up in the midnight. The washroom piping also poor design, I can hear next door taking shower. The housekeeping does not perform the good job, my coffee chair has rubbish from the previous guest. On the other hand, the entrance light will keep on blinking even though the switch is off, have to call the technician to unplug it. Surprisingly when I call and inform the reception, he tells me already many cases, blamed the contractor caused this issue… I will not enjoy the swimming pools, although it looks great due to it surrounds with the hotel rooms, people can watch you and no privacy.

Reviewed November 17, 2016
9.2
Exceptional
lau from Malaysia
Group
Family Room with Complimentary Airport Shuttle
Stayed 1 night in December 2018

Great hotel with friendly service”

I was impressed with the facilities of the hotel; comfortable beds, stunning swimming pool, great gym etc. this hotel also connected with an old shopping mall, you can get to find open-air halal restaurant but the food are quite pricey. there's nothing much shops in the shopping mall, mostly Malay fashion boutiques, shoes shops and handphone gadgets shop. It's a great stay there if you have your own transportation to travel around in sabah.

Reviewed December 09, 2018

Dear Mr. Lau, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded January 02, 2019
Pan Borneo Hotel Kota Kinabalu
8.3
Excellent
Yew from Malaysia
Couple
Executive Suite
Stayed 1 night in October 2015

Great Value Hotel”

Located near to KKIA, spacious room and worth of money.

Me and my wife stayed in the Executive Suite which is spacious and worth of money. The design of the room is astonishing and the bathroom was clean and tidy. Swimming pool is located in the middle of the hotel with all 4 blocks surrounding it; this provide a great view from the room at higher level as well as from the lift entrance. Landscaping at the pool side is however acceptable. Staff in the cafe is somehow not so well trained as they speaks and laughs loudly during working time. The hotel's car park is attached to the shopping mall and is not well labeled as they were no clear signboard showing the correct way. Furthermore, the security system at the car park entrance should be upgraded .

Reviewed October 31, 2015
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Pan Borneo Hotel Kota Kinabalu
|Excellent 8.2
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  • Very good location
  • Sabah State Museum
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