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Pan Borneo Hotel Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu

Removed from saved list

8.2

Excellent

931 reviews

931 reviews

Housekeeping35
Breakfast16
Swimming Pool11
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Sabah State Museum 8.1 km
Mamutik Island 9.7 km
Night Market 10.3 km
Gaya Street Sunday Market 10.6 km
Manukan Island 10.7 km
Kota Kinabalu City Mosque 10.9 km
Signal Hill Observatory Platform 11.0 km
Sapi Island 13.8 km
Tunku Abdul Rahman Marine Park 13.8 km
Poring Hot Springs 22.0 km
Nearby landmarks
Klinik Bumiputera 120 m
Putatan 240 m
Giants Supermarket 270 m
Servay Supermarket 430 m
Klinik Kesihatan Putatan 790 m
Kompleks Belia Putatan 920 m
Pulau Meruntum 2.2 km
Jumbo Park 2.4 km
Pei Lee Supermarket 2.4 km
Happy Vines 2.4 km

Pan Borneo Hotel Kota Kinabalu

One Place Mall, Lorong Putat 3, 88200 Putatan, Putatan, Kota Kinabalu, Malaysia, 88200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Putatan part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

230 meters to public transportation

Front desk [24-hour]

Free airport transfer

Excellent breakfast

Currency conversion service

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money8.4
Distance to city center10.3 km
Location rating7.6
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport3.5 km

Rooms available at Pan Borneo Hotel Kota Kinabalu

Excellent
Room comfort & quality

8.9

Executive Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Quad
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 king beds
Enter dates to see prices
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Executive Suite with Complimentary Airport Shuttle
...
  • Room size: 56 m²/603 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Double or Twin Room with Complimentary Airport Shuttle
...
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Executive Double or Twin Room with Complimentary Airport Shuttle
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Double or Twin Room with Complimentary Airport Shuttle
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds or 1 king bed
Enter dates to see prices
Family Room with Complimentary Airport Shuttle
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

Does Pan Borneo Hotel Kota Kinabalu have a hot tub?

Pan Borneo Hotel Kota Kinabalu does not have a hot tub.

What time is check-in and check-out at Pan Borneo Hotel Kota Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pan Borneo Hotel Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Pan Borneo Hotel Kota Kinabalu?

Wake up to a great buffet breakfast at Pan Borneo Hotel Kota Kinabalu. There's an additional charge of 38 MYR for adults and 19 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Pan Borneo Hotel Kota Kinabalu?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Pan Borneo Hotel Kota Kinabalu. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Pan Borneo Hotel Kota Kinabalu?

On-site venues and convenient event services make Pan Borneo Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 650 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Pan Borneo Hotel Kota Kinabalu?

The closest train, metro, or bus station is Putatan, 240 m away from Pan Borneo Hotel Kota Kinabalu.

What restaurants are nearby Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu’s neighborhood is Putatan which includes popular restaurants such as Uncle Garry's.

What are popular attractions near Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu is located in Putatan area, which is famous for attractions such as Monsopiad Cultural Village, Happy Vines and Taman Suria Playground.

What popular natural sightseeing spots are close to Pan Borneo Hotel Kota Kinabalu?

Pan Borneo Hotel Kota Kinabalu is located within Putatan, which makes it conveniently close to natural sights including Jumbo Park.

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Explore the neighborhood

What people love about Pan Borneo Hotel Kota Kinabalu

  • 9.6

    Exceptional
    Cleanliness

    "All is about cleanliness, comfortable and the most important is pay less."

    DG

    |

    September 30, 2020

  • 9.2

    Exceptional
    Staff 

    "Friendly staff, clean room and great food."

    BASYIRAH

    |

    September 21, 2020

  • 9.6

    Exceptional

    "One night stay really worth with the price given."

    SHALIZAH

    |

    April 26, 2020

Property ranking|Compared to 1,368 Kota Kinabalu properties
See all rankings
Room comfort score
8.9/10
Room size
36 sqm.
Cleanliness score
8.5/10
Value for money score
8.4/10
Better than
99
%
of Kota Kinabalu properties
Bigger than
92
%
of Kota Kinabalu properties
Better than
89
%
of Kota Kinabalu properties
Better than
87
%
of Kota Kinabalu properties
Overall rating:

8.2

Excellent
931 reviews
Cleanliness
8.5
Facilities
8.3
Location
7.6
Read all reviews >
What travelers say they love:
Location is close to many attractions too.
Hj from Malaysia
Family with older children
More about Pan Borneo Hotel Kota Kinabalu

More about Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu

Getting in and around Kota Kinabalu is a breeze when staying at Pan Borneo Hotel Kota Kinabalu, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Pan Borneo Hotel Kota Kinabalu. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Kota Kinabalu even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Pan Borneo Hotel Kota Kinabalu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Pan Borneo Hotel Kota Kinabalu from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Pan Borneo Hotel Kota Kinabalu begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Pan Borneo Hotel Kota Kinabalu has a selection of cuisine types including halal options.
A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms and bar.
Pan Borneo Hotel Kota Kinabalu offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage and spa. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Reasons to stay here

Facilities at this hotel are rated higher than 90% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 95% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

31 mentions

Housekeeping

22 mentions

Swimming Pool

17 mentions

Food & Dining

11 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Karaoke
  • Massage
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Seating area
  • Shower
  • Soundproofing
  • Toiletries
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Halal
  • Buffet
Restaurants on site

Coffee House

  • Menu: Buffet, A-la-carte
Location
One Place Mall, Lorong Putat 3, 88200 Putatan, Putatan, Kota Kinabalu, Malaysia, 88200
Very good
Location

7.6

Airports

  • Kota Kinabalu International Airport (BKI)
    3.5 km
  • Labuan Airport (LBU)
    110.6 km

Public transportation

  • Putatan
    240 m
  • North Borneo Railway
    6.2 km

Hospital or clinic

  • Klinik Bumiputera
    120 m

Shopping

  • Imago Shopping Mall
    9.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Sabah State Museum
    8.1 km
  • Mamutik Island
    9.7 km
  • Night Market
    10.3 km
  • Gaya Street Sunday Market
    10.6 km
  • Manukan Island
    10.7 km
  • Kota Kinabalu City Mosque
    10.9 km
  • Signal Hill Observatory Platform
    11.0 km
  • Sapi Island
    13.8 km
  • Tunku Abdul Rahman Marine Park
    13.8 km
  • Poring Hot Springs
    22.0 km

Nearby landmarks

  • Klinik Bumiputera
    120 m
  • Putatan
    240 m
  • Giants Supermarket
    270 m
  • Servay Supermarket
    430 m
  • Klinik Kesihatan Putatan
    790 m
  • Kompleks Belia Putatan
    920 m
  • Pulau Meruntum
    2.2 km
  • Jumbo Park
    2.4 km
  • Pei Lee Supermarket
    2.4 km
  • Happy Vines
    2.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Airport transfer is available at no additional charge for guest who buy through Online Travel Agent . In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:30
  • Reception open until00:00

Getting around

  • Airport transfer fee0 MYR
  • Distance from city center10.3 km
  • Travel time to airport (minutes)11

Extras

  • Breakfast charge (unless included in room price)38 MYR

The property

  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 320
  • Year property opened2013
  • Most recent renovation2014

Reviews of Pan Borneo Hotel Kota Kinabalu from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.5
Facilities8.3
Location7.6
Room comfort and quality8.9
Service8.4
Value for money8.4
High score for Kota Kinabalu
Rating
9+ Exceptional (97)
8-9 Excellent (77)
7-8 Very Good (85)
6-7 Good (25)
<6 Below Expectation (42)
Time of the year
Mar - May (61)
Jun - Aug (65)
Sep - Nov (113)
Dec - Feb (87)
All guests (717)
All room types
All languages

Show reviews that mention 

Showing 326 verified guest comments
12345
9.7
Exceptional
FF from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in August 2015

Brand New 4-Star Hotel in Kota Kinabalu ”

1. Value for money 2. Safe & clean 3. Friendly & Helpful Staff

It was a family outing with young girl & she really enjoyed her time at the pool. She woke up real early to spend another splashing hours at the pool before v checked out. It was a good joyous stay at this new 4-star facilities in Kota Kinabalu. The room is spacious & well equipped with fridge, safe & flat screen TV. The hotel staff is pleasant & helpful & it's choice of buffet breakfast is very good. 2 hypermarkets r only minutes walk away & plenty of good Muslim restaurants in the area. Kota Kinabalu International Airport is a mere 5 minutes drive. The hotel also provides free security parking for motorist guest like me. Good value for money hotel!

Reviewed September 15, 2015

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10.0
Exceptional
Khoo from Singapore
Family with young children
Family Quad
Stayed 1 night in November 2018

A decent hotel that is kid-friendly”

Pan Borneo has everything that a hotel is. A swimming pool, decent breakfast, good room, efficient & helpful staffs. My room key was not working, the front desk staff immediately took to walking together with me to my room to give it a check, which is very helpful. If there is something that you really need me to pick on, then maybe it would be good if they could keep the lights at the hallway of our room on at all times. It was dark even for a daytime. Otherwise, everything inside my room was fine. I got a room facing the road, my kid had a great time counting the passing cars. Noise level at my room is plausible. But I'm sure you can request a room with Windows facing the pool, at your preference

Reviewed November 23, 2018

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Dear Mr. Khoo, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded December 03, 2018
Pan Borneo Hotel Kota Kinabalu
9.0
Exceptional
Fairuz from Malaysia
Family with young children
Deluxe Room
Stayed 3 nights in July 2015

Exceptionally good hotel”

Clean,spacious,super comfort

Got to know about this hotel through my uncles who receommended it.Guess we made the right choice to stay here as I would consider it is still new. From the description, it is stated the room size is 30m2 which is SO TRUE. the room is spacious and my child had a good time running around in the room.we had a good view which is overlooking the Putatan village plus seaview from afar. eventhough our room rate did not include breakfast, we did try the in-room dining breakfast.It was quite nice and delicious.only that they did not provide all what is offered as the waitress mentioned I did not ask for it.so, my suggestion is just serve all what has been offered in the menu set as we are paying for all of it right? On Wifi,we were only provided with 2 days complimentary eventhough our stay was for 3 days. maybe you can provide better service to win people's heart? Overall,unless you want to stay around Putatan then this hotel is highly recommended.if you want to go to city,you need cabs service or own car as it takes 15-20mins to reach town center from here.

Reviewed July 21, 2015

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8.8
Excellent
Darlene from Philippines
Couple
Deluxe Room
Stayed 3 nights in June 2018

Best value for money and staff hospitality”

Hotel: Very near to the airport, far from town. It was very nice of them to provide free airport transfer and city shuttle. We were given a huge and clean Deluxe room, the pool is nice, gym is decent and has good daylight coming in and overlooking city view. Breakfast could be improved by adding more options and the television channels were very limited but overall our stay was great. Staff: This property is very lucky to have the most accommodating & helpful staff. They provided exceptional service and gave us a really good 1st impression of Kota Kinabalu as it was our first time to visit the place. Special thanks most of all to Arthur, Faizal and the other Concierge staff (sorry I'm bad w/ names). Also, the people from Front Desk, F&B and Sales & Marketing were very polite and approachable. Check in process was a breeze. All in all, we really enjoyed our stay. Kudos to everyone.

Reviewed July 03, 2018

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Dear Ms. Darlene, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded July 03, 2018
Pan Borneo Hotel Kota Kinabalu
10.0
Exceptional
Hafsah from Malaysia
Family with teens
Deluxe Room
Stayed 1 night in January 2020

Excellent Place To Stay In KK”

Im really happy and delightful that I have selected Pan Borneo Hotel for my stays in KK. The staffs are so kind and very helpful. Definitely, I will be back to stay in Pan Borneo again..

Reviewed January 17, 2020

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Dear Ms Hafsah, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

Responded January 18, 2020
Pan Borneo Hotel Kota Kinabalu
9.6
Exceptional
Ayub from Malaysia
Family with young children
Family Quad
Stayed 1 night in December 2018

Good 5 stars hotel ”

Good choice of 5 stars hotel and given free buffet breakfast which variety of choices. Staffs are friendly esp at the pool side. Bank and restaurants are available near the hotel’s entrance. For tourists, you can take a ride to Kota Kinabalu city via taxi or grab. Just around 10 mins during normal hours. Just a suggestion, better book via Trivago. It’s cheaper than others.

Reviewed December 22, 2018

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Dear Mr. Ayub, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded January 02, 2019
Pan Borneo Hotel Kota Kinabalu
8.3
Excellent
Ong from Malaysia
Solo traveler
Deluxe Room
Stayed 1 night in August 2015

Hidden Gem”

Price, Room size, View

I am working in the inlands of Sabah over at the east coast and comes to Kota Kinabalu every other weekend for a short break. THis newly opened hotel caught my eye for being rather affordable. The room is huge(!), showers are hot, everything in the room is new and modern. Missed the breakfast because I overslept both visits. Some pointers to the housekeeping, my 1st visit I had no bottled water, no soap, and no TV remote control. My 2nd visit I had a non functioning weighing machine and half used toiletries. Need to be more mindful. But being a 3+ star hotel I fully recomend this place. And the pool looks great, but too many kids. (lol)

Reviewed August 29, 2015

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8.0
Excellent
Wedylin from Malaysia
Couple
Superior Room
Stayed 1 night in February 2020

Very good”

Requested for a King bed, was given 2 single beds instead. Only knew about this after I entered the room. When I told them about this, they said that they dont have enough king size bed. If I knew this will happen, I will not booking any room at Pan Borneo Hotel. They should have informed me earlier regarding this matter. Disappointed. I will spread this matter to my friends and family. Thanks.

Reviewed February 18, 2020

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9.0
Exceptional
Voo from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in June 2015

GREAT HOSPITALITY”

COMFY ROOM, LARGE SWIMMING POOL, NICE CAFE

COULDNT ASK FOR MORE . LARGE SWIMMING POOL WITH KID'S POOL TOO. THEY EVEN PUT A LIFE GUARD AROUND THE POOL. HOTEL CAFE AND GYM WERE NEARBY THE POOLS WHICH IS VERY STRATEGIC. HIGHLY RECOMMENDED OTHER THOUGH ITS LOCATION QUITE FAR FROM KOTA KINABALU CENTRE.

Reviewed July 03, 2015

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10.0
Exceptional
JEN from Malaysia
Family with teens
Family Quad
Stayed 1 night in November 2018

Great Hotel”

Very satisfied with Pan Borneo Hotel, shuttle service also recommend.

Reviewed November 28, 2018

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Dear Ms. Jen, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded December 03, 2018
Pan Borneo Hotel Kota Kinabalu
9.2
Exceptional
NURHAKIMAH from Malaysia
Group
Superior Room
Stayed 1 night in October 2019

Excellent stay”

The staff at the swimming pool very thoughtful by monitoring each of us in the pool. Tq for lending me the goggle. Lots of place to eat around putatan. Just a bit far to kk center. Need your own car. Recommended.

Reviewed November 02, 2019

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9.6
Exceptional
Ahmad from Malaysia
Couple
Superior Double or Twin Room with Complimentary Airport Shuttle
Stayed 1 night in January 2020

Good location, worth money spending”

Good location, strategic, quite close to Airport and Putatan Town. all the staff were friendly, all facilities and amenities are well kept and clean.

Reviewed January 31, 2020

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Dear Mr Ahamad, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! Thank you for taking the time to write us a review of your recent stay with us. Your feedback is certainly important to us and we are glad that you had a memorable stay with us. We look forward to welcoming you back anytime soon! Thank you once again for your feedback and support.

Responded February 04, 2020
Pan Borneo Hotel Kota Kinabalu
7.2
Very good
CHENG from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in June 2016

Spacious Hotel Room with Friendly Staff ”

Spacious Hotel Room and Toilet almost same as the Five Star Hotel Standard Hotel Room Size. Quite Polite and Friendly Staffs all around the receptionist, housekeeping, restaurant waiter and waitress. Good First Impressions Stay at the Soluxe Hotel Kota Kinabalu.

Reviewed June 26, 2016

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8.0
Excellent
Lane from United States
Family with young children
Deluxe Room
Stayed 3 nights in December 2015

You'll save money, but ...”

clean rooms, wonderful staff, very quiet air conditioner, comfortable beds, nearby outdoor eatery with delicious food

I decided to try to save some money by staying at Soluxe and take the hotel shuttle to the city. It worked out the first day, but the second day we were told van was at the garage for unexpected maintenance. The third day it was full for the 2:pm run to the city. (It runs at 10am, 2pm, 4pm, and 6pm, I believe.) Also, it only fits about 14 passengers. The taxi to the city runs 40 ringgit (about $10USD). I mentioned to the staff that the shuttle wasn't available on our second day because it was in the garage and full on the third day so they paid for a taxi on our third day. Breakfast was included, but the juice was very watered down. The pool looks great, but the water was cloudy on the 1st and 2nd days though clear the day we left so they must have added some chemicals. I liked how the pool was shaded by the hotel in the promotion picture because the building blocks direct sunlight, but my son and I found the water too chilly to stay in the water. Even if I had a car, I'm not sure I would stay here. Being in the city, if you're in Kota for tourism, is so much more convenient, though more expensive.

Reviewed January 02, 2016

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8.8
Excellent
Handre from Malaysia
Business traveler
Deluxe Room
Stayed 2 nights in January 2016

Affordable Hotel with Facilities”

Stayed here for 2 nights, it has all the facilities such as swimming pool and gym. The room is big, clean, spacious, comfortable with amenities. The only problem is the location is far from the main city however it has some shops surrounding the hotel. Breakfast is ok. The hotel price is affordable and recommended those with cars as the hotel has parking inside the mall.

Reviewed August 29, 2016

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9.3
Exceptional
CATHERINE from United Kingdom
Couple
Deluxe Room
Stayed 1 night in December 2015

Definitely worth being far from town for”

Atmosphere, luxury and the breakfast.

This hotel is absolutely wonderful. It's big, accommodates a lot of people, has a pool and a good, relaxed atmosphere. It may be far from KK and the hotel only provides a one way shuttle there, but I found that KK was dirty and noisy so this was a little oasis. The breakfast is fine, filling and reasonable choice on offer including cakes. You can eat at their restaurant or try the local street food places dotted around the premises. Apart from the hotel being built into a Mall, we didn't find anything else to do in the area. They have 4 shuttles into KK a day and don't let them tell you one of those times is not available, ask to speak to management and they will make sure the shuttle runs. We had to do that everyday for the 11:30 shuttle. Turns out there was a miscommunication between management and concierge which was soon cleared up. To get back to the hotel from KK get a blue minivan bus from outside Oceanus shopping mall (number 19A) way cheaper than a taxi!

Reviewed December 29, 2015

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8.0
Excellent
kazlina from Malaysia
Family with young children
Deluxe Room
Stayed 2 nights in August 2015

best hotel 5 star ”

Room,swimming pool and staff services

the best hotel i've stay in kota kinabalu.i ilike thos hotel.will come again soon.and will suggest my family, friend to stay there.

Reviewed August 18, 2015

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10.0
Exceptional
Nooriyanty from Malaysia
Family with young children
Family Quad
Stayed 2 nights in October 2018

nice vacation we had in this trip”

we are so happy.. tq pan borneo

Reviewed October 24, 2018

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Dear Ms. Nooriyanty , Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

Responded November 02, 2018
Pan Borneo Hotel Kota Kinabalu
9.2
Exceptional
Debby from China
Solo traveler
Executive Room
Stayed 1 night in May 2016

Good”

It's a little far away from KK downtown.But they have free shuttle bus so it's convenient.I think that they should provide airport pick-up service since the hotel is really near the airport and the price isn't cheap.

Reviewed June 01, 2016

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9.3
Exceptional
Marsilawati from Malaysia
Family with teens
Deluxe Room
Stayed 1 night in December 2015

Satisfied”

room, parking area, dining area

For those gov servant, just make a call and gave all the details needed so you can enjoy the gov servant rate.But if u make online booking,u wont be able to enjoy the gov servant rate.The hotel have plenty of car park area.The guy staff who entertained me during my check in was very polite and nice.The room was nice.The swimming pool and cafe area is on the same floor with the reception counter.The foods serves there were quite ok.But i didnt had the chance to swim because we had to check out early.But i would definitely stay there again on my next trip to kk.

Reviewed January 07, 2016

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