Pan Borneo Hotel Kota Kinabalu
Free Wi-Fi

Pan Borneo Hotel Kota Kinabalu

One Place Mall, Lorong Putat 3, 88200 Putatan, Putatan, Kota Kinabalu, Malaysia, 88200
- View on map
Deluxe Room - Bed Pan Borneo Hotel Kota Kinabalu
Deluxe Room - Bed
    Removed from saved list
    Swimming pool Pan Borneo Hotel Kota Kinabalu
    Swimming pool Pan Borneo Hotel Kota Kinabalu
    Fitness center Pan Borneo Hotel Kota Kinabalu
    Deluxe Room - Bed Pan Borneo Hotel Kota Kinabalu
    See all 44 photos
    Exterior view Pan Borneo Hotel Kota Kinabalu

    Pan Borneo Hotel Kota Kinabalu Reviews

    8.0
    Excellent
    /10
    (522 reviews)See what guests said
    8.8
    Excellent

    "Good service, polite."

    Foo

    -

    August 25, 2018

    8.9
    Excellent room comfort and quality
    Recommended by 92% of guests

    Things you’ll love about Pan Borneo Hotel Kota Kinabalu

    Things you'll love

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.3
    See map
    Very good location
    Popular
    Nearby
  • Tanjung Aru Beach6.38 km
  • Sabah State Museum8.1 km
  • Night Market10.25 km
  • Manukan Island10.36 km
  • Tunku Abdul Rahman Marine Park10.56 km
  • Atkinson Clock Tower10.58 km
  • Gaya Street Sunday Market10.64 km
  • Kota Kinabalu City Mosque10.89 km
  • Jesselton Point13.15 km
  • Mari Mari Cultural Village19.4 km
  • This property is in high demand!

    Last booked 2 hours ago

    Value for money8.3
    Distance to city center10.3 km
    Location rating7.3
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport5.8 km

    Rooms available at Pan Borneo Hotel Kota Kinabalu

    8.9
    Excellent
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Family Room - 2 x Double bed
    Family Room - 2 x Double bed
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 king beds
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 30 m²/323 ft²
    • Pool view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 56 m²/603 ft²
    • Partial sea view
    • 1 king bed
    Enter dates to see prices
    Family Room Executive
    Family Room Executive
    ...
    • Room size: 34 m²/366 ft²
    Enter dates to see prices
    Double Or Twin Run Of House
    Double Or Twin Run Of House
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Family Room - 1 Double 1 Single Bed
    Family Room - 1 Double 1 Single Bed
    ...
    • Room size: 34 m²/366 ft²
    • Partial sea view
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
    • Room size: 32 m²/344 ft²
    Enter dates to see prices
    Superior Room (single occupancy)
    Superior Room (single occupancy)
    ...
    • Shower
    Enter dates to see prices

    What people love about Pan Borneo Hotel Kota Kinabalu

    • 4.4
      Review score

      "Room is big & comfortable."

      MARLINA

      |

      January 4, 2019

    • 9.2
      Exceptional

      "I was impressed with the facilities of the hotel;"

      lau

      |

      December 9, 2018

    • 8.4
      Excellent

      "2nd time staying here - helpful and friendly staff, great location."

      Krishnan

      |

      October 26, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about Pan Borneo Hotel Kota Kinabalu

    More about Pan Borneo Hotel Kota Kinabalu

    5.6
    Review score

    "The room was nice and clean."

    Dg F.

    |

    December 11, 2017

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Located close to the airport, connected to a mall and easy a..."

    Anderson

    |

    November 18, 2017

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Pan Borneo Hotel Kota Kinabalu from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (522)Booking.com Reviews (490)
    8.0
    /
    10
    Cleanliness8.4
    Facilities8.1
    Location7.3
    Room comfort and quality8.9
    Service8.3
    Value for money8.3
    All languages
    All guests (522)
    All room types

    Show reviews that mention 

    Showing 270 verified guest comments
    12345
    8.0
    Excellent
    Farah from Malaysia
    Business traveler
    Superior Room
    Stayed 3 nights in April 2019

    Satisfied but...”

    Super friendly staff. Breakfast is seprated; executive floors and non executive floors. Great views from the room. Overall, great hotel. However, the hotel's Soluxe Ballroom is on the highest floor, 9th floor, coincidentally, above my room. For 3 nights in a row, there's been an event going on until late and..... it's a bit annoying to get a good night sleep.

    Reviewed May 03, 2019
    8.0
    Excellent
    Nur from Malaysia
    Family with young children
    Family Room - 2 x Double bed
    Stayed 1 night in January 2019

    Good hotel but poor breakfast”

    we booked family rooms and it was nice as we received 2 free tickets for kids play space. the room was very nice too. big swimming pool. we love the room. But sadly the breakfast was poor...there were lots of unclean tables when we came and we had to ask the staff 3x to clean it and take the plates away. Limited choices of food and didnt really taste nice. the cereal was the cheap one.

    Reviewed February 21, 2019
    9.6
    Exceptional
    Ayub from Malaysia
    Family with young children
    Family Room - 2 x Double bed
    Stayed 1 night in December 2018

    Good 5 stars hotel ”

    Good choice of 5 stars hotel and given free buffet breakfast which variety of choices. Staffs are friendly esp at the pool side. Bank and restaurants are available near the hotel’s entrance. For tourists, you can take a ride to Kota Kinabalu city via taxi or grab. Just around 10 mins during normal hours. Just a suggestion, better book via Trivago. It’s cheaper than others.

    Reviewed December 22, 2018

    Dear Mr. Ayub, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded January 02, 2019
    Pan Borneo Hotel Kota Kinabalu
    9.6
    Exceptional
    Dk from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in December 2018

    Great Stay”

    The room is spacious, facilities good except the fridge is not working. The room description somehow shows a bath tub and shower bathroom but i've given room with shower only. The breakfast services could be improved more as they ran out of spoons, cups, bowls and more and they took times to prepare it

    Reviewed December 11, 2018

    Dear Ms. Dk, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded January 02, 2019
    Pan Borneo Hotel Kota Kinabalu
    9.2
    Exceptional
    lau from Malaysia
    Group
    Family Room - 2 x Double bed
    Stayed 1 night in December 2018

    Great hotel with friendly service”

    I was impressed with the facilities of the hotel; comfortable beds, stunning swimming pool, great gym etc. this hotel also connected with an old shopping mall, you can get to find open-air halal restaurant but the food are quite pricey. there's nothing much shops in the shopping mall, mostly Malay fashion boutiques, shoes shops and handphone gadgets shop. It's a great stay there if you have your own transportation to travel around in sabah.

    Reviewed December 09, 2018

    Dear Mr. Lau, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded January 02, 2019
    Pan Borneo Hotel Kota Kinabalu
    6.4
    Good
    Mazveen from Brunei Darussalam
    Solo traveler
    Superior Room
    Stayed 3 nights in February 2019

    Bad experience turned good”

    I had booked the hotel for my mother and made a special request through the website and e-mail for the room to be ready by 0200H since that was when her flight got in. I received an e-mail back saying the room would be ready. However, when my mother arrived, the room was not ready and the staff did not give her many options. The staff was also very rude to my mother. I had to book my mother into another hotel for that night before she was able to check in at this hotel at 1400H. I called the hotel at 0400H and literally had to shout at them for their unprofessionalism and inconsideration for not being accommodating to an old woman. When my mother arrived the next day to check-in at the hotel, she was welcomed by the manager who apologised, and her room was upgraded. She was treated respectfully and politely by the staff and she had no complaints then on. She thoroughly enjoyed her stay. I would like to thank the hotel management and staff for treating her better when she got back.

    Reviewed April 04, 2019
    10.0
    Exceptional
    shahmin from Malaysia
    Family with young children
    Executive Suite
    Stayed 2 nights in September 2018

    Friendly staf”

    I came earlier n want to check in early, at first i need to pay extra but it is quite expensive for me, but their staf really consider me as i bring baby and give me check in early without pay extra money, i never been treat like this.. very awesome

    Reviewed October 06, 2018

    Dear Ms. Shahmin, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded November 02, 2018
    Pan Borneo Hotel Kota Kinabalu
    8.0
    Excellent
    SZE from Malaysia
    Family with young children
    Family Room - 2 x Double bed
    Stayed 1 night in July 2018

    Kids friendly hotel with good playground ”

    This is a kids friendly hotel which they have a playground suitable for age 1-12 years old as it have 2 sections for young children and an older children. If you book a family room then you will have free entry to the playground otherwise you have to pay a fee. Their staff were friendly, they given me a strong smelly smokey room up on check in, i feedback to them, immediately they changed me a new room. My room was included breakfast, be prepared yourself to have it before 930am otherwise the food finished will not be refilled anymore. Overall the room is comfortable and clean.

    Reviewed July 03, 2018

    Dear Mr/Ms. SZE, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded July 11, 2018
    Pan Borneo Hotel Kota Kinabalu
    8.8
    Excellent
    Darlene from Philippines
    Couple
    Deluxe Room
    Stayed 3 nights in June 2018

    Best value for money and staff hospitality”

    Hotel: Very near to the airport, far from town. It was very nice of them to provide free airport transfer and city shuttle. We were given a huge and clean Deluxe room, the pool is nice, gym is decent and has good daylight coming in and overlooking city view. Breakfast could be improved by adding more options and the television channels were very limited but overall our stay was great. Staff: This property is very lucky to have the most accommodating & helpful staff. They provided exceptional service and gave us a really good 1st impression of Kota Kinabalu as it was our first time to visit the place. Special thanks most of all to Arthur, Faizal and the other Concierge staff (sorry I'm bad w/ names). Also, the people from Front Desk, F&B and Sales & Marketing were very polite and approachable. Check in process was a breeze. All in all, we really enjoyed our stay. Kudos to everyone.

    Reviewed July 03, 2018

    Dear Ms. Darlene, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded July 03, 2018
    Pan Borneo Hotel Kota Kinabalu
    8.8
    Excellent
    Shirley from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in May 2018

    Breakfast need to improve!”

    Overall are okay but breakfast need to improve. breakfast was said until 19.30am however at 10am food no longer available and most of the food were left over and no top up! Guest stay with kids usually tend to wake up late since it is holiday season! Should top up the breakfast up till 10.20 at least!!

    Reviewed June 01, 2018

    Dear Ms. Shirley, Warmest greetings from Pan Borneo Hotel Kota Kinabalu! We would like to thank you for taking the time to review our hotel on Agoda.com. We appreciate your feedback on this matter, and we would like to sincerely apologize for the many shortcomings during your stay with us. Please know that we are taking this feedback seriously and will take all the necessary actions to improve our service in the near future. Once again thank you for your feedback and support! We would be very delighted to welcome you back again anytime soon!

    Responded June 11, 2018
    Pan Borneo Hotel Kota Kinabalu
    5.6
    Nur from Malaysia
    Family with young children
    Family Room - 2 x Double bed
    Stayed 1 night in December 2018

    Dissapoinment.. ”

    Stay here for one night for family day event but quite disappointed with this hotel. During check in, we have to wait for more than an hour to get our room ready until my little children gets bored and tired of waiting and we're was'nt really being entertained by the staff. Food was average and so are the hotel fascilities. With this price, we can get other hotel with even better service and fascilities. I don't think we'll be staying here again.

    Reviewed January 01, 2019

    Dear Ms/Mr, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Please know that we are taking this feedback seriously and will take all the necessary actions to improve our service in the near future. Once again thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded January 02, 2019
    Pan Borneo Hotel Kota Kinabalu
    7.6
    Very good
    Ruzaidah from Malaysia
    Business traveler
    Deluxe Room
    Stayed 1 night in December 2018

    For holiday, yes. Work, no. ”

    I went to stay for 5 nights. And made my booking through Agoda website. The only problem is when I asked for receipt the management didn't aware of this. I am truly disappointed as I need to make claims for my stay. Basically the management (the in-charge on that time) told me that if I made my booking and pay through Agoda, I couldn't get any receipt as they didn't receive any money. I am totally shocked and asked them if they can prepare receipt for me. The manager told me, in a not so polite way, in front of the hotel staff, that he have been working in different hotels and never any hotel give any receipt if the payment was made through website. Then when I show him that Agoda didn't prepare receipt (i choose to pay at the hotel), he said that there is nothing he can do, and turn his back on me. I told him I made the payment at the hotel. Then only the staff check details on their computer and print out the receipt. So for business stay and need to make claims, avoid this hotel.

    Reviewed December 13, 2018

    Dear Ms. Ruzaidah, Warmest greetings from Pan Borneo Hotel Kota Kinabalu, Sabah! We would like to take a minute to thank you for your review on Agoda.com. Please know that we are taking this feedback seriously and will take all the necessary actions to improve our service in the near future. Once again thank you for your feedback and support and we look forward to welcoming you back anytime soon!

    Responded January 02, 2019
    Pan Borneo Hotel Kota Kinabalu
    8.8
    Excellent
    Aziz from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in March 2019

    hotel was good ”

    hotel cleanliness very ok but breakfast really bad

    Reviewed April 16, 2019
    8.0
    Excellent
    Kelvin from Malaysia
    Business traveler
    Superior Room
    Stayed 2 nights in March 2019

    Very good”

    The overall are clean and spacious for my stay.

    Reviewed March 22, 2019
    8.8
    Excellent
    Khalid from Malaysia
    Family with young children
    Superior Room
    Stayed 1 night in February 2019

    Good hotel with good facilities”

    All facilities are maintained well. Location near to airport. The hotel is in the same building with mall.

    Reviewed March 03, 2019
    10.0
    Exceptional
    nurul from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in March 2018

    satisfied.. everything was so good.. ”

    stay for 2 days 1 night.. late checkout until 6pm (payable). everything was great.. staff very friendly.. the room very big, clean and convenient. they have concierge servis.. so dont worry if u want to go to airport.. location very strategic. near to mall, bank, shops and just 4 km to airport. will repeat staying here.

    Reviewed April 02, 2018
    8.4
    Excellent
    Nur from Singapore
    Family with young children
    Deluxe Room
    Stayed 2 nights in May 2017

    Excellent”

    I was given a free upgrade to the executive room. The breakfast spread at the executive lounge has much lesser variety as compared to the one at the coffee house on the third floor. Very clean and big room. Also there is an indoor playground for young kids on the second floor. Location is not near the cbd but not an issue since we rented a car

    Reviewed May 07, 2017
    9.6
    Exceptional
    Gregory from Australia
    Couple
    Executive Suite
    Stayed 7 nights in October 2016

    Family holiday”

    Great value hotel on the outskirts of KK. Good food options in-house & nearby. Transport minibuses leave from main road side of hotel at only 3MYR to KK or taxis at 45MYR. Be cautious with hotel taxis as some try to scam extra charges.

    Reviewed January 03, 2017
    8.0
    Excellent
    Azizul from Malaysia
    Business traveler
    Deluxe Room
    Stayed 2 nights in May 2016

    They serve good breakfast”

    The location is out of town radar but the little town itself vibrant at nite. I just love to stroll around and the hotel attached with some shopping complex but it not so happening. Overall nice place to stay.

    Reviewed December 27, 2016
    9.2
    Exceptional
    Muhammad from Malaysia
    Couple
    Deluxe Room
    Stayed 2 nights in November 2016

    I have pleasant stay here. Honeymoon room!”

    I booked superior room with breakfast for 3 days 2 nights here. I was surprised they read my request to setup for honeymoon room. Everything was superb, it just the hotel maybe a bit too far from KK town, approximately 5km. For sure I will come again later.

    Reviewed December 09, 2016
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    Pan Borneo Hotel Kota Kinabalu
    |Excellent 8.0
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Very good location
    • Tanjung Aru Beach