Surrounding environment, Pan Pacific Hanoi in Hanoi
Deluxe Lake View Twin Room - Guestroom, Pan Pacific Hanoi in Hanoi
Banquet hall, Pan Pacific Hanoi in Hanoi
Banquet hall, Pan Pacific Hanoi in Hanoi
Restaurant, Pan Pacific Hanoi in Hanoi
Reception, Pan Pacific Hanoi in Hanoi
Restaurant, Pan Pacific Hanoi in Hanoi

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Pan Pacific Hanoi

5 stars out of 5
1 Thanh Nien Road, Ba Dinh District, Tay Ho District, Hanoi, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tay Ho District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.


340 meters to Chua Tran Quoc

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View


Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.


2,461 reviews

2,461 reviews

See map


Location rating score

Excellent location - 1.05 kilometers from city center
Exceptional for walking
Walkable places
Kim Lien Pagoda
100 m
Chua Tran Quoc
320 m
My spot
350 m
Hanoi Studio Gallery
390 m
Tran Quoc Pagoda
500 m
Popular landmarks
Presidential Palace Historical Site
1.3 km
Ho Chi Minh Mausoleum
1.6 km
Vietnam Military History Museum
1.9 km
One Pillar Pagoda
1.9 km
Old Quarter
2.1 km
Closest landmarks
Paris Miki Vietnam
70 m
Trạm Y tế phường Trúc Bạch
480 m
Truc Back Lake
500 m
An Duong Tennis Courts
570 m
The Bookworm Hanoi
610 m
Value for money8.3
Distance to city center1.5 Km
Location rating8.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport19.1 km

Rooms available at Pan Pacific Hanoi

Room comfort & quality


Pacific Club
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Premier Room
  • Room size: 35 m²/377 ft²
  • Lake view
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Suite
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Balcony Suite
  • Room size: 40 m²/431 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Deluxe Lake View King Room
  • Room size: 35 m²/377 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
One Bedroom Executive Suite
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Lake View Twin Room
  • Room size: 35 m²/377 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Two-Bedroom Executive Serviced Suite
  • Room size: 90 m²/969 ft²
  • Lake view
  • 2 single beds & 1 king bed
Enter dates to see prices

Top things to do in Hanoi

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Pan Pacific Hanoi offers connecting/adjoining rooms?

Pan Pacific Hanoi offers connecting rooms for visitors who wants to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room information by hovering over "See all room facilities" in the room selection which may be exclusive to selected numbers of room only.

Does Pan Pacific Hanoi offer spa services?

You can benefit from your stay at Pan Pacific Hanoi far more by taking advantage of the property's available spa services that are offered for all its guests to make your evening or night even better.

What is the average travel time to the nearest airport from Pan Pacific Hanoi?

The average travel time to get from Pan Pacific Hanoi to the airport is 30 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What bars are close by Pan Pacific Hanoi?

While lounging at Pan Pacific Hanoi, indulge in your evening or night out at Mao's Red Lounge, Bia Hoi 68 Hang Quat, and Cloud Sky Bar Hanoi to make the most out of your nightlife.

How many rooms does Pan Pacific Hanoi have?

Pan Pacific Hanoi has a total of 270 rooms.

At what time of the year is Pan Pacific Hanoi most popular?

Pan Pacific Hanoi's most popular month where verified tourists have stayed the most is in December.

In which languages can Pan Pacific Hanoi's personnel communicate?

Pan Pacific Hanoi can converse in 8 languages and supports popular languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that verified Families with older children have given to Pan Pacific Hanoi?

Verified families with older children that have stayed at this property have given Pan Pacific Hanoi an average rating of 8.6. You can look up more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Pan Pacific Hanoi?

The closest train, metro, or bus station is Hanoi Railway Station, 2845.38 m away from Pan Pacific Hanoi.

What time is check-in and check-out at Pan Pacific Hanoi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.

What is the closest airport to Pan Pacific Hanoi?

The nearest airport to Pan Pacific Hanoi is Tho Xuan Airport, 134.0 km away.

More about Pan Pacific Hanoi

More about Pan Pacific Hanoi

Experience Luxury and Convenience at Pan Pacific Hanoi

Welcome to Pan Pacific Hanoi, a luxurious 5-star hotel located in the heart of Hanoi, Vietnam. With its prime location just 1.5 kilometers from the city center, this hotel offers both tranquility and easy access to the vibrant city. Whether you are traveling for business or leisure, Pan Pacific Hanoi provides a perfect blend of comfort, convenience, and impeccable service. Upon arrival, guests are greeted with a warm welcome and a seamless check-in process. Check-in time starts from 02:00 PM, allowing you to settle in and start your Hanoi adventure right away. The hotel's close proximity to the airport is also a major advantage, with a short 30-minute drive ensuring a hassle-free journey to and from your destination. Pan Pacific Hanoi boasts a total of 270 well-appointed rooms, each designed to provide a haven of relaxation and luxury. The hotel was last renovated in 2016, ensuring that all accommodations are modern, stylish, and equipped with the latest amenities. Whether you choose a spacious deluxe room or opt for a more indulgent suite, you can expect nothing less than absolute comfort and elegance. Families traveling with children will find Pan Pacific Hanoi to be a welcoming haven. The hotel's child policy allows children between the ages of 2 to 11 to stay free of charge, making it an ideal choice for a family getaway. The hotel's friendly and attentive staff are always ready to assist with any special requirements or requests, ensuring that both parents and children have a memorable and enjoyable stay. Experience the ultimate in luxury and convenience at Pan Pacific Hanoi. With its prime location, impeccable service, and a wide range of modern amenities, this 5-star hotel is the perfect choice for discerning travelers seeking a memorable stay in Hanoi, Vietnam.

Unwind and Indulge in Pan Pacific Hanoi's World-class Entertainment Facilities

Discover a haven of relaxation and entertainment at Pan Pacific Hanoi, where an array of world-class facilities await to pamper and rejuvenate you. Indulge in retail therapy at the shops, offering a wide range of products and souvenirs to take home as cherished mementos. Sip on exquisite cocktails and unwind at the stylish bar, where expert mixologists will craft the perfect drink to suit your taste. Pamper yourself with a visit to the salon, where skilled professionals will transform your look with their expertise. Release all your stress and tension with a blissful massage at the spa, where skilled therapists will use their healing hands to melt away all your worries. Immerse yourself in ultimate relaxation at the sauna and steam room, where the soothing heat will rejuvenate your body and mind. For those seeking a quiet retreat, the library offers a serene space to unwind with a good book. Alternatively, gather with friends or fellow travelers at the shared lounge/TV area, where you can socialize, watch your favorite shows, or simply relax in comfortable surroundings. Don't forget to explore the gift and souvenir shop, where you can find unique treasures to commemorate your stay at Pan Pacific Hanoi. With its exceptional entertainment facilities, Pan Pacific Hanoi ensures a truly unforgettable stay.

Stay Active at Pan Pacific Hanoi's Impressive Sports Facilities

Pan Pacific Hanoi is a haven for sports enthusiasts, offering a wide range of top-notch facilities to keep guests active and energized throughout their stay. Dive into the refreshing waters of the indoor pool, perfect for a leisurely swim or invigorating laps. For those who prefer golf, the hotel boasts an incredible on-site golf course, providing a picturesque setting for a challenging round of golf. Fitness enthusiasts will be delighted by the state-of-the-art fitness center, equipped with the latest exercise machines and equipment. Whether you're looking to maintain your workout routine or kickstart a new fitness regime, this 24-hour fitness center is sure to meet your needs. Additionally, the hotel offers a dedicated yoga room, where guests can find their inner zen and practice their poses in a serene and peaceful environment. What sets Pan Pacific Hanoi apart is its commitment to guest satisfaction, offering all these sports facilities completely free of charge. So, whether you're a seasoned athlete or just looking to stay active during your vacation, Pan Pacific Hanoi has everything you need to stay fit and have fun while enjoying your stay in Hanoi, Vietnam.

Convenience Facilities at Pan Pacific Hanoi

Pan Pacific Hanoi offers a range of convenience facilities to ensure a comfortable and hassle-free stay. With 24-hour room service, guests can enjoy delicious meals and snacks in the comfort of their own rooms, at any time of the day. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and pressed during their stay. For added convenience, Pan Pacific Hanoi offers safety deposit boxes to keep valuable belongings secure. The concierge is available to assist guests with any queries or requests, ensuring a seamless and enjoyable stay. Wi-Fi is available in public areas, allowing guests to stay connected throughout their stay. Additionally, the hotel offers a designated smoking area for guests who prefer to smoke. Guests staying in the executive rooms can enjoy exclusive access to the executive lounge, where they can relax and unwind with complimentary refreshments and snacks. Free Wi-Fi is also available in all rooms, allowing guests to stay connected and productive. Other convenience facilities include dry cleaning, express check-in/check-out, luggage storage, daily housekeeping, and a fireplace in the lobby, creating a warm and welcoming atmosphere for guests.

Convenient Transport Facilities at Pan Pacific Hanoi

Pan Pacific Hanoi offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. The hotel provides airport transfer services, making it easy for travelers to reach the hotel upon arrival in Hanoi. Guests can also take advantage of the hotel's tour desk, which offers various sightseeing and excursion options to explore the city's attractions. For those traveling by car, Pan Pacific Hanoi offers valet parking and a car park onsite, ensuring that parking is never a concern. Additionally, guests can make use of the car hire service provided by the hotel, allowing them to conveniently explore Hanoi at their own pace. The hotel also offers a taxi service and ticket service, making it easy for guests to arrange transportation and plan their activities. With its comprehensive range of transport facilities, Pan Pacific Hanoi ensures that guests can easily navigate the city and make the most of their stay.

Luxurious Room Facilities at Pan Pacific Hanoi

Indulge in ultimate comfort and luxury at Pan Pacific Hanoi with its exceptional room facilities. Each room is equipped with state-of-the-art amenities to ensure a memorable stay. Stay cool and comfortable with the air conditioning system, allowing you to adjust the temperature to your preference. Wrap yourself in soft bathrobes provided in each room, adding a touch of elegance and relaxation to your stay. Stay informed and up-to-date with a complimentary daily newspaper delivered right to your doorstep. Get ready for a night out or a day of exploring the city with the convenience of a hair dryer provided in your room. Quench your thirst with a well-stocked mini bar, offering a wide selection of beverages and snacks. Enjoy your favorite shows and movies on the satellite/cable TV, providing endless entertainment options. Keep your drinks and snacks chilled in the refrigerator, perfect for those late-night cravings. For a cozy and inviting ambiance, some rooms also feature a fireplace, creating a warm and inviting atmosphere. Experience true luxury and comfort with these exceptional room facilities at Pan Pacific Hanoi.

Indulge in Culinary Delights at Pan Pacific Hanoi

At Pan Pacific Hanoi, dining is an experience that will tantalize your taste buds and leave you craving for more. With a variety of dining facilities to choose from, you will be spoiled for choice during your stay. Start your day with a delectable breakfast buffet that offers a wide range of options to suit every palate. From continental classics to local Vietnamese delicacies, the breakfast spread at Pan Pacific Hanoi is sure to satisfy every craving. For a quick bite or a relaxing cup of coffee, head to the coffee shop where you can enjoy a cozy ambiance and a selection of freshly brewed beverages. Whether you prefer a strong espresso or a creamy latte, the skilled baristas at the coffee shop will craft the perfect cup just for you. When it comes to lunch or dinner, the restaurant at Pan Pacific Hanoi is a culinary haven. Indulge in a feast of international flavors and local specialties, expertly prepared by the talented chefs. With an extensive menu that showcases the best of Vietnamese cuisine as well as international favorites, every meal at the restaurant is a gastronomic delight. If you prefer dining in the comfort of your room, the 24-hour room service is at your service. From light snacks to full-course meals, the room service menu offers a variety of options to satisfy your cravings. Whether you are in the mood for a late-night snack or a romantic dinner for two, the attentive staff will ensure that your meal is delivered promptly and to your liking. For those who enjoy cooking their own meals, Pan Pacific Hanoi also offers BBQ facilities and a shared kitchen. Gather your friends or family for a fun-filled barbecue party or whip up your favorite dishes in the fully equipped shared kitchen. With daily housekeeping ensuring a clean and tidy dining environment, you can dine in style and comfort at Pan Pacific Hanoi. So come and experience the culinary delights that await you at this exceptional hotel in Hanoi, Vietnam.

Experience a Luxurious Stay at Pan Pacific Hanoi

Pan Pacific Hanoi offers a range of beautifully designed rooms to ensure a comfortable and memorable stay. Choose from the Deluxe Double Room, featuring a spacious 35 square meters of space and a plush King Bed, or the Deluxe Twin Room, also offering 35 square meters with two comfortable Single Beds. For a more exclusive experience, the Pacific Club room provides the perfect blend of luxury and comfort, with the option of either two Single Beds or a King Bed. If you're looking for a little extra space, the Premier Room offers 35 square meters and a luxurious King Bed. And for those seeking the ultimate indulgence, the Studio Suite provides 40 square meters of elegantly appointed space and a sumptuous King Bed. Book your stay at Pan Pacific Hanoi on Agoda to enjoy the best prices and a hassle-free experience, ensuring you can focus on making the most of your time in Hanoi.

Discover the Tranquil Beauty of Tay Ho District

Nestled on the shores of the scenic West Lake, Tay Ho District in Hanoi, Vietnam offers a serene and picturesque escape from the bustling city center. Known for its tranquil atmosphere and stunning natural beauty, this charming district is a hidden gem waiting to be explored. With its tree-lined streets, peaceful lakeside promenades, and vibrant local culture, Tay Ho District is the perfect destination for those seeking a peaceful retreat in the heart of Hanoi. One of the highlights of Tay Ho District is the famous West Lake, the largest freshwater lake in the city. Visitors can take a leisurely stroll along the lake's edge, enjoying the breathtaking views of the water and surrounding lush greenery. The district is also dotted with numerous pagodas and temples, such as the historic Tran Quoc Pagoda, which dates back to the 6th century and offers a glimpse into Vietnam's rich cultural heritage. Additionally, Tay Ho District is home to a thriving expat community, resulting in a diverse range of international restaurants, trendy cafes, and boutique shops. Whether you're looking to relax by the lake, explore the local attractions, or indulge in delicious international cuisine, Tay Ho District has something to offer for everyone.

Traveling from the Airport to Pan Pacific Hanoi: A Seamless Journey

Welcome to Pan Pacific Hanoi, a luxurious haven nestled in the vibrant Tay Ho District of Hanoi, Vietnam. As you embark on your journey to this exquisite hotel, rest assured that getting here from the airport will be a breeze. The nearest airport to Pan Pacific Hanoi is Noi Bai International Airport, located approximately 25 kilometers away. Upon arrival, you have several convenient transportation options to choose from. One of the most popular and hassle-free ways to reach the hotel is by taking a taxi or a private car. You can easily find reputable taxi companies at the airport, ensuring a safe and comfortable ride to your destination. Alternatively, you can arrange for a private car transfer through Pan Pacific Hanoi, allowing you to relax and enjoy the scenic drive to the hotel. If you prefer public transportation, you can opt for the airport bus service, which offers a cost-effective and convenient option. The bus departs regularly from the airport and takes approximately 45 minutes to reach the city center. From there, you can easily hail a taxi or use ride-hailing apps to reach Pan Pacific Hanoi in no time. No matter which mode of transportation you choose, the journey from the airport to Pan Pacific Hanoi promises to be a seamless and enjoyable experience. As you arrive at the hotel, you will be greeted by the warm and attentive staff, ready to provide you with a memorable stay in the heart of Hanoi.

Explore the Vibrant Surroundings of Pan Pacific Hanoi

Pan Pacific Hanoi is situated amidst a vibrant neighborhood, offering easy access to a range of exciting landmarks and attractions. Just a stone's throw away, guests can immerse themselves in the thrilling water rides and slides of Ho Tay Water Park. For wine enthusiasts, Vin+ 35B Xuân La is a must-visit, where you can indulge in a wide selection of fine wines from around the world. For a spiritual retreat, Phu Tay Ho is a serene temple located near the hotel, offering a tranquil atmosphere and stunning views of West Lake. Fitness enthusiasts can head to Zenith Yoga, a nearby yoga studio that offers a variety of classes to rejuvenate mind, body, and soul. Culture enthusiasts can explore the historic Kim Lien Pagoda, known for its beautiful architecture and serene surroundings. If shopping is on your agenda, the hotel is conveniently located near a mall and Vin+ 250 LL Quân, where you can indulge in retail therapy. For any medical emergencies, the International SOS Medical and Dental Clinic, open 24 hours, is just a short distance away. Guests can also find convenience in Oasis Grocery Store and Gourmet Shop, perfect for picking up essentials or indulging in gourmet treats. Lastly, Gian Hàng Từ Thiện is a charitable shop nearby, where you can support a good cause while shopping for unique souvenirs. With its prime location, Pan Pacific Hanoi ensures that guests have a plethora of attractions and amenities right at their doorstep.

A Culinary Adventure in the Vicinity

Pan Pacific Hanoi is surrounded by an array of diverse and tantalizing dining options. Indulge in the rich flavors of Indian cuisine at Dalcheeni Indian Restaurant or Hill top curry Indian restaurant, where aromatic spices and traditional recipes take center stage. For those craving a taste of the West, Chops Tay Ho and 6 Degrees offer a delightful selection of international dishes, from succulent steaks to mouthwatering burgers. Pizza lovers can savor authentic Italian flavors at Pizza Belga, while The Republic and Anita's Cantina serve up a fusion of Western and Asian flavors. For a truly unique dining experience, Dragon Cello Restaurant offers a blend of Vietnamese and European cuisine in a stunning setting. Lastly, Phuong Nguyen Restaurant is a local favorite, known for its delicious Vietnamese dishes. With such a wide variety of dining options just steps away from the hotel, guests at Pan Pacific Hanoi are sure to embark on a culinary adventure.

Shop 'til you drop in Hanoi

Located in the heart of Hanoi, Pan Pacific Hanoi is surrounded by a myriad of shopping landmarks that cater to every shopaholic's dream. Just a stone's throw away, you'll find Module 7, a trendy boutique known for its unique and stylish fashion pieces. For those looking for traditional Vietnamese handicrafts, Wood Plus Vietnam offers a wide range of beautifully crafted wooden products. Zeds Threads is a must-visit for fashion-forward individuals, showcasing a collection of contemporary clothing and accessories. George's Fashion Boutique is another gem, offering a curated selection of high-quality garments. L'Atelier is a haven for art enthusiasts, showcasing exquisite lacquerware and other art pieces. Lacquer and more is a treasure trove of lacquerware, perfect for those looking to bring home a piece of Vietnamese culture. Zo Project is a collaborative space that houses a variety of local brands, showcasing unique and sustainable products. Emporium Hanoi is a one-stop-shop for all your luxury shopping needs, featuring international brands and designer labels. Lastly, Bamboo Village Shop is a paradise for eco-conscious shoppers, offering a range of eco-friendly products made from bamboo. With these shopping landmarks at your doorstep, Pan Pacific Hanoi is the perfect choice for a memorable shopping experience in Hanoi.

Luxury at an Affordable Price: Pan Pacific Hanoi's Room Rates

Experience the epitome of luxury without breaking the bank at Pan Pacific Hanoi. With an average price of $138 per room, this five-star hotel offers unparalleled comfort and opulence in the heart of Hanoi, Vietnam. Compared to the average price of a hotel room in the city, which stands at $67, Pan Pacific Hanoi provides exceptional value for money. From the moment you step into the elegantly designed lobby, you'll be greeted by warm and attentive staff who are committed to ensuring your stay is nothing short of extraordinary. Each room at Pan Pacific Hanoi is tastefully furnished with a blend of contemporary and traditional Vietnamese elements, providing a tranquil retreat after a day of exploring the bustling city. Indulge in the hotel's world-class amenities, including a state-of-the-art fitness center, rejuvenating spa, and a rooftop swimming pool offering breathtaking views of Hanoi's skyline. With a variety of dining options, from authentic Vietnamese cuisine to international delights, Pan Pacific Hanoi caters to every palate. Whether you're traveling for business or leisure, Pan Pacific Hanoi promises an unforgettable experience at a price that won't break your budget.

Excellent Service and Comfortable Stay

Pan Pacific Hanoi is highly praised by guests for its exceptional service and comfortable accommodations. The staff is described as helpful, friendly, and attentive, ensuring a memorable stay for guests. The hotel is well-maintained and offers a range of excellent services, including an outstanding executive club and a variety of breakfast choices. The gym and pool facilities are also commendable, and the buffet breakfast is highly recommended. With its beautiful setting and great amenities, guests express their desire to return to Pan Pacific Hanoi and recommend it to others.

Luxurious Comfort and Exceptional Staff Performance at Pan Pacific Hanoi

Discover a world of luxurious comfort and exceptional staff performance at Pan Pacific Hanoi. With an impressive overall rating of 8.5, this hotel is renowned for its commitment to excellence and dedication to providing an unforgettable experience for its guests. One of the highlights of Pan Pacific Hanoi is its impeccable staff performance, which has earned a remarkable rating of 8.8. From the moment you step into the hotel, you will be greeted with warm smiles and attentive service. The staff goes above and beyond to ensure that every guest feels welcomed and well taken care of. Whether you need assistance with your luggage, recommendations for local attractions, or any other request, the highly trained and professional staff will be there to assist you with a genuine and friendly attitude. In addition to the exceptional staff, Pan Pacific Hanoi offers a level of comfort that is truly unparalleled. With a rating of 8.5 for comfort, the hotel provides spacious and elegantly designed rooms that are equipped with modern amenities to meet the needs of every guest. Sink into plush bedding, relax in the cozy seating area, and enjoy the breathtaking views of the cityscape or the serene West Lake. The attention to detail and the luxurious touches in every room create a soothing and inviting ambiance, ensuring a restful and rejuvenating stay. With its outstanding ratings for staff performance and comfort, Pan Pacific Hanoi is the perfect choice for discerning travelers seeking a luxurious and memorable stay in Hanoi. Book your stay today and indulge in the exceptional service and comfort that this hotel has to offer.

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Amenities and facilities



Most talked about facilities


64 mentions


43 mentions


43 mentions

Food & Dining

28 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
  • Korean
  • Malay
  • Vietnamese
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Massage
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Beam projector
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids facilities
  • Kids meal
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Couple's room
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • Party design room
  • Pets allowed
  • Proposal spot
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Shoeshine kit
  • Shower
  • Slippers
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Vegan
  • Gluten-free
Restaurants on site
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte
Ming Restaurant
  • Cuisine: Asian, Chinese, Cantonese
  • Menu: Buffet, A-la-carte


1 Thanh Nien Road, Ba Dinh District, Tay Ho District, Hanoi, Vietnam


  • Noi Bai International Airport (HAN)
    19.1 km 30 min drive
  • Cat Bi International Airport (HPH)
    95.3 km
Public transportation
  • Hanoi Railway Station
    2.9 km 12 min drive
Hospital or clinic
  • Paris Miki Vietnam
    70 m
  • Night Market
    1.8 km
Convenience store
  • Circle K
    810 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    1.3 km
  • Ho Chi Minh Mausoleum
    1.6 km
  • Vietnam Military History Museum
    1.9 km
  • One Pillar Pagoda
    1.9 km
  • Old Quarter
    2.1 km
  • St. Joseph's Cathedral
    2.5 km
  • Temple of Literature & National University
    2.5 km
  • Hoa Lo Prison
    2.8 km
  • Vietnamese Women's Museum
    3.2 km
  • Vietnam Museum of Ethnology
    4.3 km
Nearby landmarks
  • Paris Miki Vietnam
    70 m
  • Kim Lien Pagoda
    100 m
  • Chua Tran Quoc
    320 m
  • My spot
    350 m
  • Hanoi Studio Gallery
    390 m
  • Trạm Y tế phường Trúc Bạch
    480 m
  • Tran Quoc Pagoda
    500 m
  • Truc Back Lake
    500 m
  • An Duong Tennis Courts
    570 m
  • The Bookworm Hanoi
    610 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

  • Extra bed is subject to availability.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee75 VND
  • Distance from city center1.5 Km
  • Travel time to airport (minutes)30
  • Breakfast charge (unless included in room price)543000 VND
  • Daily Internet/Wi-Fi fee0 VND
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors20
  • Number of restaurants2
  • Number of rooms 270
  • Room voltage220
  • Year property opened1998
  • Most recent renovation2016

Reviews of Pan Pacific Hanoi from real guests

Room comfort and quality8.5
Value for money8.3
High score for Hanoi
9+ Exceptional (401)
8-9 Excellent (260)
7-8 Very Good (259)
6-7 Good (100)
<6 Below Expectation (73)
Guest Type
Room Type

Show reviews that mention 

Showing 1,093 verified guest comments
Boon from Malaysia
Premier Room
Stayed 2 nights in December 2022


The location is nearby to the lake, within a few minutes walk, and the view from the room fantastics. The room is nice, clean and spacious. Their staff is very helpful and friendly at all time. The only thing is that the room sound proof is not as good, so I can easily hear people talking when they walk pass my room. So for light sleeper like me, I would recommend to choose room at the end corner. Overall it is a very good staying experience.

Reviewed January 14, 2023

Dear Boon, Thank you so much for choosing Pan Pacific Hanoi and taking the time to share with us your valuable feedback. It is much to my delight that you've had an enjoyable stay with us, mentioning the property's convenient location, and elegant ambiance to the dedicated service from all Associates. It is such feedback as yours that encourages us to strive more eagerly to ensure of our beloved guest's memorable experiences. Meanwhile, I would work with our Engineering and Front Office Managers on the improvement areas so that your next visit would truly be fulfilled. My team and I appreciate your constructive feedback and look forward to welcoming you back in the near future. Yours sincerely, Christoph Strahm General Manager Pan Pacific Hanoi

Responded February 28, 2023
Pan Pacific Hanoi
Kean from Malaysia
Business traveler
Deluxe Twin Room
Stayed 5 nights in May 2024

Pleasant experience”

If you are looking for a quiet spot to rest and strategic enough to get around, this is the ideal hotel. Many other hotels reviews in the old quarter say to have noise issues. Breakfast was great for the price point and the house keeping was good that they do it twice a day, more than any other hotels I have stayed.

Reviewed June 02, 2024
chetan from India
Solo traveler
Deluxe Twin Room
Stayed 2 nights in March 2024

A wonderful place & people ”

The location is stunning ..the food amazing and the people very nice ..I have stayed here earlier but this time had to cancel my plans because of an emergency but they were very considerate ..although being a non refundable booking offered me a stay till a next few months … this is what differentiates the best from the rest ..

Reviewed March 23, 2024
Saju from Philippines
Family with young children
Studio Suite
Stayed 2 nights in December 2023

Wonderful Hotel”

Great experience. We could not maximize our stay due to an early checkout. However since we got the 1x Suite room, we had access to the Lounge and it was great. My wife had meetings she could attend to easily in privacy while the staff served refreshments. Coffee/drinks/sodas etc available all the time and was already included in the booking. Overall, awesome experience.

Reviewed January 01, 2024
Jan from Singapore
Family with young children
Premier Room
Stayed 2 nights in March 2023

All rounder hotel”

Location right in front West Lake Tay Ho. Indoor swimming pool with warm water perfect for swimming, some more the indoor has top sliding flap can choose to open fully or close fully or open a bit, venue you can imagine like as if you are in Rod Laver Arena or Arthur Ashe Stadium for tennis grand slams, haha 😆. Breakfast spread very international, sure suit your taste buds. Jacuzzi and sauna room standard on par with Pan Pacific group hotels elsewhere like Singapore. Room price is reasonable, facilities suitable for family with young kids. Surroundings many eateries, no need walk much. Please watch out for heavy traffic when crossing roads in Hanoi. Hotel locate right in front Tran Quoc Pagoda, you just clear one attraction visit when you stay this hotel.

Reviewed March 17, 2023

Dear Jan, Thank you so much for taking the time to share with us your impressions of your excellent stay at Pan Pacific Hanoi Hotel. We are so glad you found everything you loved at our elegant hotel in the hustle and bustle of Hanoi, from the convenient location and facilities, especially at our wellness area, to the unique and refreshing vibe of our property. It brings me with great delight and pride to see all of this highlighted in your comments and I trust that our colleagues will be as encouraged as I am while reading your wonderful review. My team and I appreciate your kind words and wish to welcome you back for another memorable visit in a near future. Yours sincerely, Christoph Strahm General Manager Pan Pacific Hanoi

Responded March 28, 2023
Pan Pacific Hanoi
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