18 May 2021
Tuesday
18 May 2021
Tuesday
2 adults
1 room
8.5
Excellent
/10
(2,006 reviews)See what guests said
Highly rated by guests – 87% would recommend
Highly rated by guests – 87% would recommend
View39
Housekeeping16
Breakfast15
See map
8.2
Excellent
Location rating score
Excellent location - 1.05 kilometers from city center
Parking
FREE
Popular landmarks
Paris Miki Vietnam 70 m
Kim Lien Pagoda 100 m
Chua Tran Quoc 320 m
My spot 350 m
Trạm Y tế phường Trúc Bạch 480 m
Tran Quoc Pagoda 500 m
Truc Back Lake 500 m
An Duong Tennis Courts 570 m
The Bookworm Hanoi 610 m
deutsche mart 650 m
Nearby landmarks
Presidential Palace Historical Site 1.3 km
Ho Chi Minh Mausoleum 1.55 km
Vietnam Military History Museum 1.89 km
One Pillar Pagoda 1.9 km
Old Quarter 2.08 km
St. Joseph's Cathedral 2.53 km
Temple of Literature & National University 2.54 km
Hoa Lo Prison 2.82 km
Vietnamese Women's Museum 3.2 km
Vietnam Museum of Ethnology 4.31 km
"Outstanding executive club, staff were very friendly, great variety of breakfast choices, superb value for money."
Leslie - January 10, 2020
See all 65 photos
Removed from saved list
Free Wi-Fi
Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh District, Tay Ho District, Hanoi, Vietnam - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Mind - Body
Yoga room
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Steamroom
Cheaper than 78% of all properties in Hanoi in the last 24 hoursCompared to 3,054 Hanoi properties at Agoda for various dates
| Value for money | 8.1 |
| Distance to city center | 1.5 Km |
| Location rating | 8.2 |
| Nearest airport | Gia Lam Airport (VVGL) |
| Distance to airport | 5.2 km |
Rooms available at Pan Pacific Hanoi
Excellent
Room comfort & quality
8.5
Room photos and details
Studio Suite
...
- Room size: 40 m²/431 ft²
- Lake view
- 1 king bed
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Room photos and details
Deluxe Double Room
...
- Room size: 35 m²/377 ft²
- City view
- 1 king bed
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Room photos and details
Pacific Club
...
- Room size: 35 m²/377 ft²
- Partial lake view
- 2 single beds or 1 king bed
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Room photos and details
Two-Bedroom Executive Serviced Suite
...
- Room size: 90 m²/969 ft²
- Shower and bathtub
- 2 single beds & 1 king bed
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Room photos and details
Two-Bedroom Premier Serviced Suite
...
- Room size: 90 m²/969 ft²
- Shower and bathtub
- 2 single beds & 1 king bed
Enter dates to see prices
Room photos and details
One-Bedroom Executive Serviced Suite
...
- Room size: 60 m²/646 ft²
- Shower
- 1 king bed
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Room photos and details
Deluxe Twin Room
...
- Room size: 35 m²/377 ft²
- City view
- 2 single beds
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Room photos and details
One-Bedroom Premier Serviced Suite
...
- Room size: 60 m²/646 ft²
- Shower and bathtub
- 1 king bed
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Room photos and details
Premier Room
...
- Room size: 35 m²/377 ft²
- Lake view
- 1 king bed
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Room photos and details
Executive Suite
...
- Room size: 65 m²/700 ft²
- Shower
- 2 single beds and 1 king be...
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Frequently asked questions
What time is check-in and check-out at Pan Pacific Hanoi?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Pan Pacific Hanoi?
Pan Pacific Hanoi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Pan Pacific Hanoi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.
What is the smoking policy at Pan Pacific Hanoi?
Pan Pacific Hanoi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
See map
Explore the neighborhood
What people love about Pan Pacific Hanoi
- 10.0Exceptional
"A nice rooftop bar overlooking the river and the city."
Ling-ya
|
December 25, 2018
- 9.6Exceptional
"President club is a great plus and absolutely lovely."
Rika
|
September 15, 2019
- 9.6Exceptional
"Quiet and great view of the lake and night skyline."
Marge
|
October 10, 2019
Property ranking|Compared to 3,054 Hanoi properties
See all rankings
Room comfort score
8.5/10
Room size
36 sqm.
Cleanliness score
8.8/10
Service score
8.7/10
Better than
97
%
of Hanoi properties
Bigger than
95
%
of Hanoi properties
Better than
93
%
of Hanoi properties
Better than
90
%
of Hanoi properties
Overall rating:
8.5
Excellent
2,006 reviews
2,006 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.2
What travelers say they love:
The staff on the club floor were amazing - super friendly an...
Prasana from Singapore
Group
Group
Ideally located by the beautiful West Lake, Pan Pacific Hanoi is a short stroll away from Trấn Quốc Pagoda, the oldest Buddhist temple in Hanoi, and a short walking distance to the city center.
Pan Pacific Hanoi offers 273 elegantly furnished rooms and suites, which boast breathtaking views of West Lake, Truc Bach Lake, and the Red River. The property also has an impressive collection of 56 fully equipped serviced suites catering to the needs of extended-stay travelers.
Savor a diverse range of international dishes from the all-day-dining restaurant or indulge in exquisite cuisine at the Chinese restaurant. The lobby bar also provides a relaxing ambience for guests to unwind after a long day.
With 12 versatile meeting spaces, including a pillar-less ballroom that can host up to 450 guests, Pan Pacific Hanoi is the ideal venue for corporate meetings and grand banquets. Complete with an indoor pool with natural skylight, well-equipped fitness center, and rejuvenating spa, Pan Pacific Hanoi offers a refreshing new experience in the capital of Vietnam.
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Most talked about facilities
Breakfast
64 mentions
View
43 mentions
Housekeeping
43 mentions
Food & Dining
28 mentions
What they offer
8.0
Very good"The staff at Pacific club was very helpful and professional."
Nitesh
|
December 28, 2019
View all reviews
Take a look at these facilities:
- Swimming pool [indoor]
- Bar
- Restaurants
Languages spoken
- English
- French
- Korean
- Chinese [Mandarin]
- Greek
- Malay
- Filipino
- Japanese
- Vietnamese
Accessibility
- Elevator
- Facilities for disabled guests
- Wheelchair accessible
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Swimming pool [outdoor]
- Massage
- Steamroom
- Tours
- Sauna
- Swimming pool [indoor]
- Yoga room
Dining, drinking, and snacking
- Bar
- Coffee shop
- Restaurants
- BBQ facilities
- Poolside bar
- Room service [24-hour]
Services and conveniences
- Buzzer/wireless intercom
- Doorman
- Pets allowed
- Cash withdrawal
- Dry cleaning
- Safety deposit boxes
- Check-in/out [express]
- Fireplace
- Salon
- Check-in/out [private]
- Front desk [24-hour]
- Security [24-hour]
- Check-in [24-hour]
- Gift/souvenir shop
- Shops
- Concierge
- Laundry service
- Smoking area
- Currency exchange
- Library
- Daily housekeeping
- Luggage storage
For the kids
- Babysitting service
- Family room
Land sports
- Golf course (within 3 km)
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Daily newspaper
- Refrigerator
- Alarm clock
- Desk
- Satellite/cable channels
- Bathrobes
- Free bottled water
- Scale
- Bathroom phone
- Free instant coffee
- Shoeshine kit
- Bathtub
- Hair dryer
- Shower
- Blackout curtains
- In-room safe box
- Slippers
- Carbon monoxide detector
- Ironing facilities
- Smoke detector
- Carpeting
- LAN Internet in room [free]
- Smoking allowed
- Cleaning products
- Laptop safe box
- Soundproofing
- Closet
- Linens
- Telephone
- Clothes rack
- Mini bar
- Toiletries
- Coffee/tea maker
- Mirror
- Towels
- Complimentary tea
- Non-smoking
- Wake-up service
- Daily housekeeping
- On-demand movies
- Wi-Fi [free]
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Nearest essentials
Airports
Gia Lam Airport (VVGL)
5.2 km
17 minutes
Noi Bai International Airport (HAN)
19.1 km
30 minutes
Public transportation
Hanoi Railway Station
2.9 km
12 minutes
Hospital or clinic
Paris Miki Vietnam
70 m
Shopping
Night Market
1.8 km
Convenience store
Circle K
810 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining
Breakfast options
American
Asian
Vegan
Gluten-free
Restaurants on site
Pacifica
Cuisine:American, Asian, European
Menu:Buffet, A-la-carte
Ming Restaurant
Cuisine:Asian, Chinese, Cantonese
Menu:Buffet, A-la-carte
Nearby restaurants
Vietnamese cuisine
Banh Trang Trang Bang
250 m Vietnamese
La Cooperative
260 m Vietnamese
Cat Bar
490 m Vietnamese
Asian cuisine
Brasserie Westlake
10 m Asian, European, French
Ming Restaurant
10 m Asian, Chinese
Banh tom Ho Tay
10 m Asian, Vietnamese
Cafe
Cong Caphe - Truc Bach
80 m Cafe, Fast food
The Cart
110 m Cafe, Healthy
The Coffee Bean & Tea Leaf
160 m Cafe, Contemporary, Vietnamese
What's nearby
Popular landmarks
- Presidential Palace Historical Site - 1.3 km
- Ho Chi Minh Mausoleum - 1.55 km
- Vietnam Military History Museum - 1.89 km
- One Pillar Pagoda - 1.9 km
- Old Quarter - 2.08 km
- St. Joseph's Cathedral - 2.53 km
- Temple of Literature & National University - 2.54 km
- Hoa Lo Prison - 2.82 km
- Vietnamese Women's Museum - 3.2 km
- Vietnam Museum of Ethnology - 4.31 km
Nearby landmarks
- Paris Miki Vietnam - 70 m
- Kim Lien Pagoda - 100 m
- Chua Tran Quoc - 320 m
- My spot - 350 m
- Trạm Y tế phường Trúc Bạch - 480 m
- Tran Quoc Pagoda - 500 m
- Truc Back Lake - 500 m
- An Duong Tennis Courts - 570 m
- The Bookworm Hanoi - 610 m
- deutsche mart - 650 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Others
- Extra bed is subject to availability.
- Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Children 12 years and over are considered as adults.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 14:00
Check-out until: 12:00
Reception open until: 00:00
Getting around
Airport transfer fee: 75 USD
Distance from city center: 1.5 Km
Travel time to airport (minutes): 30
Extras
Breakfast charge (unless included in room price): 24 USD
Daily Internet/Wi-Fi fee: 0 usd
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges: 2
Number of floors: 20
Number of restaurants: 3
Number of rooms : 273
Room voltage: 220
Year property opened: 1998
Most recent renovation: 2016
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Compare to other recommended properties
 Pan Pacific Hanoi |  | Best value!  |  | |
| Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 1413 reviews 8.4 Location 8.2 | Excellent 1572 reviews 8.4 Location 8.0 | Exceptional 3477 reviews 9.1 Location 8.5 | Excellent 798 reviews 8.2 Location 8.8 |
| Neighborhood | Tay Ho District | Tay Ho District | Ba Dinh District | Hoan Kiem District |
Reviews of Pan Pacific Hanoi from real guests
Verified reviews provided by 
Overall rating
8.5
Excellent
From 2006 reviews
8.8Cleanliness
8.8Service
8.6Room comfort and quality
Agoda Reviews (1413)Booking.com Reviews (593)
Rating via Booking.com8.8
/
10
Excellent
From 593 reviews
High score for Hanoi
Rating
9+ Exceptional (385)
8-9 Excellent (137)
7-8 Very Good (108)
6-7 Good (58)
<6 Below Expectation (67)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
All guests (593)
All languages
Showing 755 verified guest comments
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Excellent stay as always.”
Nice place to stay !”
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Wonderful place to stay”
We enjoyed our comfortable three-nights...”
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Exceptional”
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