Pan Pacific Manila
Pan Pacific Manila
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9.2
Exceptional

"Beautiful bathroom with nice shower and tub."

John

|

April 22, 2018

 Pan Pacific Manila

  • Room size: 32 m²/344 ft²
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Lobby Pan Pacific Manila
Lobby
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Lobby Pan Pacific Manila
Lobby
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Interior view Pan Pacific Manila
Interior view
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See map Pan Pacific Manila
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Excellent
Location
8.6
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What guests are saying:
Staff is excellent and they will find ways to make your day.
Praveen from Singapore
Business traveler
Great Staf very clean rooms.
Joseph from United States
Solo traveler
A great hotel to stay. Good location walking distance to the shopping centre and clean hotel, staff are friendly and have a good facilities. Would love to stay again on our next holiday in Philippines.
paul from Australia
Family with young children
The room wifi was not working. This is unacceptable as I need the wifi to work on my laptop and my cellphone. Otherwise, the staff provides excellent service, the location was centrally located in town, the hotel is safe and clean.
Mary from Singapore
Business traveler
Nice stay for 5 days, the staff or butler works excellent and efficient, a lady named helped us a lot making our plan in Manila easier to arrange. Breakfast was ok, no complained about it. Everything was good, recommended for everyone who will visit Manila!
Franciscus from Indonesia
Couple
I use this hotel for past 3 years when I go to Manila. They have excellent staff accommodating any of your needs. Laundry is quick and professional. Area is full of restaurants and hotel security is excellent. Room is very comfortable and clean.
Hyong from United States
Business traveler
Our stay was certainly a pleasant surprise for my husband and me. It was our first time at Pan Pacific Hotel but it certainly will not be our last. We loved everything about our stay - the warm and competent service, the luxurious room, and the delicious food.
Angela from Philippines
Couple
I had a lovelt stay - the staff are very efficient, friendly and welcoming. The key card failed late one night which was annoying and sometimes the staff were a little over-zealous but in general all was good.
George from Australia
Solo traveler

Pan Pacific Manila

Excellent location
- 2.09 kilometers from city center
- What's nearby?
Excellent
From 2744 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 94% of guests
Value for money8.1
Distance to city center0. Km
Location rating8.6
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport7.2 km
  • 560 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Manila

Select your room
8.9
Excellent
Room comfort & quality
This property is in high demand!Booked 78 times this week | 12 travelers are looking at this property right now
Executive King
Executive King
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King
Superior King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Executive Twin
Executive Twin
...
  • Room size: 44 m²/474 ft²
  • City view
  • 2 single beds
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Superior Twin
Superior Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Pacific King Suite
Pacific King Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Deluxe King Suite
Deluxe King Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed
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Pacific Club King
Pacific Club King
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
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Double Superior
Double Superior
...
  • Room size: 32 m²/344 ft²
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Deluxe Room**
Deluxe Room**
...
  • Shower and bathtub
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Superior + Breakfast
Superior + Breakfast
...
    Enter dates to see prices
    Have a question for Pan Pacific Manila?

    What people love about the property

    • 9.2
      Exceptional

      "The staff were all accomodating, friendly and very professional."

      Anne M.

      |

      December 26, 2016

    • 8.8
      Excellent

      "Had a comfortable stay"

      Antonio

      |

      January 24, 2017

    • 8.8
      Excellent

      "Friendly and very comfortable in my favorite neighborhood."

      gregory

      |

      September 7, 2017

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    More about Pan Pacific Manila

    More about Pan Pacific Manila

    10.0
    Exceptional

    "Clean rooms, great service and superb location"

    Althea L.

    |

    December 1, 2016

    An overview

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Filipino cuisine
    Filipino cuisine
    iBread
    100 m Filipino
    Hizon's Cakes & Pastries
    750 m Filipino
    Vatel Restaurant Manila
    1.7 km Filipino, French, Mediterranean
    American cuisine
    American cuisine
    The Coffee Bean & Tea Leaf Malate
    200 m American, Cafe
    Tycoon Bar and Restaurant
    330 m American, Asian, Filipino
    Racks
    380 m American
    Asian cuisine
    Asian cuisine
    Tao Yuan Restaurant
    10 m Asian, Chinese, Malaysian
    Mega Star
    10 m Asian, Chinese, Korean
    EIE Korean Grocery
    20 m Asian, Korean

    What they offer

    9.6
    Exceptional

    "Thank you for your birthday cake you made my special day Awe..."

    Rosemarie

    |

    April 9, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Bed configuration is subject to availability.
    All guestrooms at this property are non-smoking.

    Real reviews from real guests

    Agoda Reviews (2744)Booking.com Reviews (601)
    8.6
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location8.6
    Room comfort and quality8.9
    Service8.9
    Value for money8.1
    Provided by verified guests of Agoda
    All languages
    All guests (2744)
    All room types
    Showing 2187 verified guest comments
    12345
    10.0
    Exceptional
    Yeoh from Singapore
    Solo traveler
    Executive King
    Stayed 2 nights in September 2018
    Nice hotel”
    Very good customer service experience. The hotel is very tight with security and the staff will give you a wake up call by knocking at your door to make sure that you are awake. Thumbs up for this. Shopping mall, massage , casino and nice food around. Highly recommended to stay in,.
    Reviewed December 30, 2018
    9.2
    Exceptional
    Liza
    Family with teens
    Executive King
    Stayed 1 night in December 2018
    Exceptional”
    Very friendly, smiling face staff despite the fact that many of them had been working hard for 16 hours or more straight due to Christmas eve event, we did not see them feeling tired. They were alert on the needs of the guest and surprisingly, everyone of the staff carries that attitude.
    Reviewed December 26, 2018
    10.0
    Exceptional
    michael from Australia
    Couple
    Superior King
    Stayed 1 night in November 2018
    recent stay”
    its the best place to stay in manila , rooms , bathrooms , facilities , best ,its got good location , about 200peso in public taxi from airport , close to mall 5 min walk , 7/11 infront of hotel if u need anything in middle of the night , the breakfast great , the pool , spa great , dont consider going anywhere else , you can thank me after you stay there !
    Reviewed November 17, 2018
    Dear valued guest, Thank you electing to stay with us and for taking the time to share with us your valuable feedback. We are delighted to read that you had a memorable hotel stay and that you truly enjoyed our proximity to shopping and entertainment districts, wide buffet breakfast selection, and the service excellence of our Butlers. It's been a pleasure to be of service to you and we look forward to welcome you back soon.
    Responded November 20, 2018
    Pan Pacific Manila
    7.6
    Very good
    Angelie from Philippines
    Family with teens
    Executive Twin
    Stayed 1 night in August 2018
    Ok hotel”
    Location is good and rooms are newly renovated
    Reviewed January 09, 2019
    9.2
    Exceptional
    Andrea from Italy
    Couple
    Superior King
    Stayed 1 night in January 2019
    A true 5 stars hotel in Malate”
    Good position to enjoy Manila on foot. In the area there are no many high quality hotels but that is one of them. Nice pool, spa and gym. Warm service. Breakfast buffet very good choices and quality.
    Reviewed January 08, 2019
    8.4
    Excellent
    Donald from Philippines
    Business traveler
    Executive King
    Stayed 4 nights in October 2018
    E.O. 26”
    All was good except not allowed to vape even if outside in the open air away from other guests. Staff quoted me Executive Order 26 which is a national non smoking law signed by President Dutuerte. The law prohibits smoking of tobacco and tobacco products. The law says NOTHING about vaping which is a water mist intake and output.
    Reviewed October 15, 2018
    Dear valued guest, Thank you for taking the time to share with us your valuable feedback. We regret that we were not able to create the most memorable experience for you. While it may be true that EO. 26 does not cover vape, The Manila City Ordinance No. 7812 that prohibits the mere possession of any tobacco products, including VAPE devices whether the smoke is being actively inhaled or exhaled. It is unfortunate that this is not well communicated with you during your inquiry. Allow us to note that we had conduct retraining to ensure that our associates can better explain our hotel policies. We hope this incident will not deter you to stay with us in the future.
    Responded October 23, 2018
    Pan Pacific Manila
    9.2
    Exceptional
    Mathew from United States
    Couple
    Superior King
    Stayed 3 nights in September 2018
    Love This Place”
    Staff was incredible again. I had a medical issue and a nurse and subsequent doctor were available at the hotel clinic and came to my room to get me medications and treatment. This is a great hotel - I will be back again for my third time next year - don't pass this up the little extra money is worth it - get the breakfast included - you will not regret it. Wonderful !!!
    Reviewed September 21, 2018
    Dear valued guest, Thank you for taking the time to share with your wonderful feedback. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the thoughtful and genuine hospitality of our Butlers and the modern comfort of our facilities. It's been a pleasure to be of service to you and we look forward to welcome you back in the nearest future.
    Responded September 24, 2018
    Pan Pacific Manila
    10.0
    Exceptional
    Joshua from Australia
    Couple
    Deluxe King Suite
    Stayed 2 nights in August 2018
    Vacation ”
    Staff were so helpful and amazing they made the staff that much better. Little bit of maintenance happening when we were there but the guest manager was happy to change our room when we raised the smallest problem.
    Reviewed September 15, 2018
    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay with us. We are delighted to read that we create a memorable hotel experience and that you truly enjoyed the modern comfort of our facilities and most especially, the genuine hospitality and thoughtful service of our Butlers. It's been a pleasure to host your stay and we look forward to welcome you back in the nearest future.
    Responded September 17, 2018
    Pan Pacific Manila
    9.2
    Exceptional
    Peter from Malaysia
    Family with young children
    Superior Twin
    Stayed 3 nights in December 2018
    Very good”
    All stuffs very helpful, like it so much. Very comfort bed
    Reviewed December 28, 2018
    8.8
    Excellent
    Alvin from Philippines
    Solo traveler
    Superior King
    Stayed 2 nights in December 2018
    nice hotel. great staff.”
    except for the sound of the closing cabinet doors i could hear from the adjacent room
    Reviewed December 28, 2018
    9.6
    Exceptional
    Mathew from United States
    Couple
    Executive King
    Stayed 2 nights in March 2018
    Exceptional”
    staff is wonderful
    Reviewed December 28, 2018
    9.2
    Exceptional
    matthew from United States
    Business traveler
    Executive King
    Stayed 2 nights in December 2018
    Great Hotel ”
    The staff takes great pride in going above and beyond in their politeness and professionalism. Without exception they were kind and always smiling. The rooms are large, well appointed and very clean. The little extra touches in the design make the room functional and comfortable. There is plenty of storage for luggage and the room amenities were all you would expect for a hotel in its class. The location is convienient to shopping and there are some good restaurants connected to the hotel. Security team does a great job keeping control, providing a feeling of safety during the stay. Only downside is the location is in a pretty rundown are rampant with beggars, pristitutes and scammers. With that said I would stay again and recommend to others.
    Reviewed December 15, 2018
    10.0
    Exceptional
    Hilda from Philippines
    Family with young children
    Superior King
    Stayed 7 nights in October 2018
    Very satisfied staying at Pan Pacific Hotel. Staff were friendly and very accomodating. Happy guest.”
    Overall experienced was great and very satisfied. Even my 5 yr old son loves to stay there. We would love to stay there again next time. Robinsons shopping mall and restaurant just around the corner was a bonus. We will see you again next visit for sure Pan Pacific hotel.
    Reviewed October 25, 2018
    Dear valued guest, Thank you for taking the time to share with us your wonderful feedback following your recent stay with us. We are delighted to read that you had a truly memorable hotel stay with us and that you enjoyed our facilities and services. It's been a pleasure to host you and your family and we look forward to welcome you back soon.
    Responded November 15, 2018
    Pan Pacific Manila
    10.0
    Exceptional
    Russell from United States
    Solo traveler
    Superior Twin
    Stayed 1 night in June 2018
    This hotel never lets me down!”
    Its easy to write about this hotel as the staff anticipates your needs and they offer advice to help you during your stay and your journey. The price is always affordable and their location is one block from Robinsons mall in Malate. I order room service every time and i enjoy the food every time...order the french onion soup and the seafood kare kare. My GF loved it and always talks about the staff and management our new friend whos name is King. Tell him Russell said to stop by and say Hello and tour one of their rooms.
    Reviewed July 01, 2018
    Dear valued guest, Thank you for taking the time to share with us your valuable feedback. We are delighted to read that we were able to create a memorable hotel experience and that you truly enjoyed our modern comfort, the convenience of our location, and our gustatory offering (especially our Kare Kare and Onion Soup!). Thank you also for recognizing our Butlers for their outstanding contribution in providing you a friendly and efficient service. It's been a pleasure to be of service to you and we look forward to welcome you back soon.
    Responded July 02, 2018
    Pan Pacific Manila
    9.2
    Exceptional
    John from United States
    Couple
    Pacific Club King
    Stayed 3 nights in April 2018
    Amazing hotel. Best I’ve stayed in Philippines. ”
    Great hotel. Very comfortable bed with assortment of pillows to choose from. Beautiful bathroom with nice shower and tub. Amazing breakfast buffet. Great staff with delicious room service at all hours. The pancit bihon is delicious. Can’t recommend enough. Truly 5 stars. *****
    Reviewed April 22, 2018
    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following recent stay with us. We are delighted to read that you had a wonderful hotel experience and that you truly enjoyed the modern comfort of our facilities and the service excellence of our Butlers. It's been a pleasure to be of service to you and we look forward to welcome you back in the nearest future.
    Responded May 09, 2018
    Pan Pacific Manila
    10.0
    Exceptional
    Larry from United States
    Couple
    Pacific Club King
    Stayed 2 nights in March 2018
    Fantastic ”
    The service from the moment I pulled up to the door was excellent. All of the staff are courteous and professional. The building is clean and rooms are very spacious. Location is perfect for all walks of life and plenty of food places. I definitely will return again.
    Reviewed March 16, 2018
    10.0
    Exceptional
    Zamir from Singapore
    Business traveler
    Executive King
    Stayed 3 nights in February 2018
    Excellent Staffs and great hospitality..!!!”
    I stayed this hotel 1st time and enjoyed every moment of it due to excellent staff services and their kind hospitality. Location of this hotel is great and best place to stay do all business meetings and also same time shopping at walking distance RIBONSONS Mall.
    Reviewed February 28, 2018
    Dear valued guest, Thank you for taking the time to share with us your wonderful feedback following your recent stay with us. We are delighted to read that you had a memorable hotel experience and that you truly enjoyed the modern comfort of our facilities and the service excellence of our Butlers. It's been a pleasure to be of service to you and we look forward to welcome you back at the hotel soon.
    Responded March 02, 2018
    Pan Pacific Manila
    8.0
    Excellent
    Dana from United States
    Couple
    Pacific Club King
    Stayed 1 night in February 2018
    Honeymoon in Manila”
    Stayed at this hotel on many occasions in the past and never had a problem. However this time upon check-in, there was some misunderstanding about the type of room booked, versus what was offered upon check-in, got the problem resolved, but not without a slight bit of drama. Additionally, the floor in the bathroom looked as though someone had attempted to clean it at some point, but never finished the job and the TV only worked some of the time. Other than those minor issues, we enjoyed our stay there. Overall, our experience was positive.
    Reviewed February 04, 2018
    Dear valued guest, Thank you for taking the time to share with us your valuable feedback following your recent stay. We appreciate your loyalty and regret that you had experience shortfalls on your recent stay. Rest assured that our team is working on improving our services through consistent retraining of our Butlers and update on our procedure to ensure a more seamless arrival and departure experience. We hope you will give us another chance to impress you on your next stay.
    Responded February 08, 2018
    Pan Pacific Manila
    10.0
    Exceptional
    Ruben from United States
    Solo traveler
    Superior King
    Stayed 11 nights in December 2018
    100”
    Very sweet friendly helpful attentive quick professional service safely very satisfied
    Reviewed January 03, 2019
    7.2
    Very good
    Maria from Philippines
    Solo traveler
    Superior King
    Stayed 1 night in December 2018
    Very good”
    Just adequate. Breakfast buffet was satisfactory. The hotel itself is getting on in years and it's evident in their rooms and facilities.
    Reviewed December 23, 2018
    12345
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    Pan Pacific Manila
    |Excellent 8.6
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    • Excellent location
    • Manila Bay
    • Pedro Gil LRT Station is within 0.56 km