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Pan Pacific Melbourne
Yarra Suite - Bedroom, Pan Pacific Melbourne in Melbourne
a living room filled with furniture and a large window, Pan Pacific Melbourne in Melbourne
a woman is standing in front of a glass door, Pan Pacific Melbourne in Melbourne
Fitness center, Pan Pacific Melbourne in Melbourne
Balcony/terrace, Pan Pacific Melbourne in Melbourne
a bathroom with a sink and a mirror, Pan Pacific Melbourne in Melbourne

Removed from saved list

8.8

Excellent

7,379 reviews

7,379 reviews

See map
See map

9.0

Exceptional

Location rating score

Exceptional location - 350 meters from city center
Popular neighborhood
Popular landmarks
SEA LIFE Melbourne Aquarium 830 m
Eureka Skydeck 1.3 km
National Gallery of Victoria 1.6 km
Block Arcade 1.7 km
Queen Victoria Market 2.0 km
Shrine of Remembrance 2.1 km
Royal Botanic Gardens Victoria 2.3 km
Melbourne Cricket Ground (MCG) 2.8 km
Melbourne Museum 3.1 km
Melbourne Zoo 4.6 km
Nearby landmarks
DFO South Wharf 70 m
Melbourne Maritime Museum 190 m
Melbourne Convention and Exhibition Centre 190 m
South Wharf Retail Car Park 200 m
Seafarers Bridge 200 m
Polly Woodside - Melbourne's Tall Ship Story 250 m
Exhibition Centre Underground Parking 300 m
Mission to Seafarers 320 m
Kangan Institute 400 m
World Trade Centre 430 m

Pan Pacific Melbourne

2 Convention Centre Place , Melbourne CBD, Melbourne, Australia, 3000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Melbourne CBD part of Melbourne, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Royal Botanic Gardens Victoria. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Melbourne

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

12 travelers have booked today.

Value for money8.6
Distance to city center1 km
Location rating9.0
Nearest airportEssendon Airport (MEB)
Distance to airport11.9 km

Rooms available at Pan Pacific Melbourne

Excellent
Room comfort & quality

9

2-Bedroom Bay View Suite
...
  • Room size: 76 m²/818 ft²
  • Harbor view
  • 1 king bed & 1 king bed or ...
Enter dates to see prices
2-Bedroom City Skyline View Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed & 1 king bed or ...
Enter dates to see prices
Pacific Club King
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Room #6719391
...
  • Room size: 68 m²/732 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premier King City Skyline View Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Yarra Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Room #6719393
...
  • Room size: 76 m²/818 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Panoramic Suite
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are provided at Pan Pacific Melbourne?

Start out your holiday with Pan Pacific Melbourne's accessible cuisine and dining options which includes a range of options such as Vegetarian restaurant, International cuisine,and Western cuisine for you to select from.

Does Pan Pacific Melbourne have a fitness center?

Pan Pacific Melbourne features free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any time of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

Does Pan Pacific Melbourne provide dry cleaning services?

Yes! Pan Pacific Melbourne features dry cleaning service that is available all throughout your stay, making sure you're always looking your finest in your favorite outfit. Please contact the property for more information.

How many floors does Pan Pacific Melbourne have?

Pan Pacific Melbourne has a total of 15 floors.

How long do travelers normally stay at Pan Pacific Melbourne?

Verified past guests that have stayed at Pan Pacific Melbourne had an average nightly stay of 2 nights at this property.

What is the typical rating that past Business travelers' have given to Pan Pacific Melbourne?

Verified business travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.8. You can look up more detailed customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Group travelers have given to Pan Pacific Melbourne?

Past group travelers that have stayed at this property have given Pan Pacific Melbourne an average rating of 8.9. You can look up more detailed customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What dining places are nearby Pan Pacific Melbourne?

Pan Pacific Melbourne’s local neighborhood is Melbourne CBD which includes popular restaurants such as BangPop, Munich Brauhaus, and The General Assembly.

What popular shopping locations are in close proximity to Pan Pacific Melbourne?

Shopping options in Pan Pacific Melbourne’s Melbourne CBD neighborhood consists of Block Arcade and Melbourne Central.

What time is check-in and check-out at Pan Pacific Melbourne?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

Is breakfast offered at Pan Pacific Melbourne?

Wake up to an exceptional continental, buffet, and � la carte breakfast at Pan Pacific Melbourne. Guests can enjoy breakfast offered with an additional charge of 44 AUD for adults and 19 AUD for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the property.

See map

Explore the neighborhood

What people love about Pan Pacific Melbourne

  • 10

    Exceptional
    Cleanliness

    "Room were very clean, bed was so comfortable!"

    Jia

    |

    June 13, 2023

  • 10

    Exceptional
    Cleanliness

    "The reception was amazing and the room was clean with beautiful views."

    Sean

    |

    June 4, 2023

  • 7.6

    Very good
    Location

    "Location is near to many eateries."

    Aaron

    |

    June 11, 2023

Property ranking|Compared to 2,147 Melbourne properties
See all rankings
Room comfort score
9/10
Cleanliness score
9.2/10
Service score
9.1/10
Value for money score
8.7/10
Better than
99
%
of Melbourne properties
Better than
98
%
of Melbourne properties
Better than
97
%
of Melbourne properties
Better than
96
%
of Melbourne properties
Overall rating:

8.9

Excellent
2,599 reviews
Cleanliness
9.2
Facilities
8.7
Location
9.0
Read all reviews >
What travelers say they love:
Bedroom size was decent and toilet was adequate.
MUHAMMAD from Singapore
Group
More about Pan Pacific Melbourne

More about Pan Pacific Melbourne

Pan Pacific Melbourne

Pan Pacific Melbourne is a distinct addition to Melbourne and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Enjoy more possibilities on your vacation at Pan Pacific Melbourne, with its convenient location just 2.2 km from the Royal Botanic Gardens Victoria. Access is everything, and you'll get the most of while staying only 1.6 km from Flinders Street Railway Station and its easy transportation options.
All offerings provided by Pan Pacific Melbourne help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Melbourne is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pan Pacific Melbourne. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Pan Pacific Melbourne. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Pan Pacific Melbourne. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and casino.
A day in will be as fun as a day out with ranges of recreational activities offered at Pan Pacific Melbourne. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Melbourne. Cheer on the local team at Melbourne Cricket Ground (MCG) located 2.7 km away, or just buy some authentic gear and memorabilia to show your support. Be sure to stop by Eureka Skydeck located 1.2 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to other accommodations in Melbourne, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Melbourne.

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Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

154 mentions

Housekeeping

57 mentions

View

47 mentions

Swimming Pool

29 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Latvian
  • Polish
  • Portuguese
  • Russian
  • Sinhala
  • Spanish
  • Thai
  • Turkish
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Closet
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site
Dock 37 Bar and Kitchen
  • Cuisine: Seafood, Grill/BBQ, Australian
  • Menu: Buffet, A-la-carte

Location

2 Convention Centre Place , Melbourne CBD, Melbourne, Australia, 3000
Exceptional
Location

9

Airports
  • Essendon Airport (MEB)
    11.9 km
  • Melbourne Airport (MEL)
    19.9 km
Public transportation
  • Public Transportation Victoria
    610 m
  • Southern Cross Railway Station
    790 m
Hospital or clinic
  • Capsule Pharmacy
    500 m
Shopping
  • Block Arcade
    1.7 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • SEA LIFE Melbourne Aquarium
    830 m
  • Eureka Skydeck
    1.3 km
  • National Gallery of Victoria
    1.6 km
  • Block Arcade
    1.7 km
  • Queen Victoria Market
    2.0 km
  • Shrine of Remembrance
    2.1 km
  • Royal Botanic Gardens Victoria
    2.3 km
  • Melbourne Cricket Ground (MCG)
    2.8 km
  • Melbourne Museum
    3.1 km
  • Melbourne Zoo
    4.6 km
Nearby landmarks
  • DFO South Wharf
    70 m
  • Melbourne Maritime Museum
    190 m
  • Melbourne Convention and Exhibition Centre
    190 m
  • South Wharf Retail Car Park
    200 m
  • Seafarers Bridge
    200 m
  • Polly Woodside - Melbourne's Tall Ship Story
    250 m
  • Exhibition Centre Underground Parking
    300 m
  • Mission to Seafarers
    320 m
  • Kangan Institute
    400 m
  • World Trade Centre
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee110 AUD
  • Distance from city center1 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)44 AUD
  • Daily Internet/Wi-Fi fee0 AUD
The property
  • License Id / Local Tax ID/ Entity Name75118585792
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 396
  • Room voltage240
  • Year property opened2009
  • Most recent renovation2018
Parking
  • Daily parking fee59 AUD

Reviews of Pan Pacific Melbourne from real guests

Provided by verified guests of Agoda
8.9
Cleanliness9.2
Facilities8.7
Location9.0
Room comfort and quality9.0
Service9.0
Value for money8.6
High score for Melbourne
Rating
9+ Exceptional (758)
8-9 Excellent (278)
7-8 Very Good (227)
6-7 Good (62)
<6 Below Expectation (73)
Time of the year
Mar - May (326)
Jun - Aug (369)
Sep - Nov (282)
Dec - Feb (421)

Show reviews that mention 

Showing 1,398 verified guest comments
12345
10.0
Exceptional
Thelesa from Australia
Family with young children
Family Queen Room
Stayed 2 nights in January 2023

Excellent location”

The location is great. Staff were attentive and friendly and the room was clean and spacious for 2 adults and 2 young children. Breakfast buffet was good too. Wish there was a swimming pool but still a great stay

Reviewed January 22, 2023

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Dear Thelsea, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded February 01, 2023
Pan Pacific Melbourne
10.0
Exceptional
Caterina from Australia
Couple
Panoramic Suite
Stayed 1 night in December 2022

Exceptional”

One of the best hotels I have been too. We stayed in the panoramic suite and it was great value for money. Access to the club lounge meant all day refreshments and canapés/drinks between 5-7 pm. The view was unbelievable, staff were so lovely and the atmosphere was perfect. We didn’t want to leave. We definitely will be returning. Thank you for a wonderful weekend away!

Reviewed December 11, 2022

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Dear Caterina, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded December 16, 2022
Pan Pacific Melbourne
10.0
Exceptional
Tanunt from Thailand
Family with young children
2-Bedroom Bay View Suite
Stayed 3 nights in July 2022

Perfect. Hotel staffs are very good and helpful. Recommend book your stay directly with this hotel”

This booking with Agoda, need some modifications on arrival date check-in one day earlier, due to the unexpected reason . Agoda team/Agoda’s local supplier not try to contact the hotel, even I gave all information and hotel contact person who just say “need an amendment from them, we are OK”. Agoda always say “policy, no change”, “Wait for supplier”. Finally, I got a call from Agoda on the third day from my check-in. My case, hotel, they allows me to modify arrival date as an special case. It shows flexibility and positive attitude for helping customers. Certainly, I will come back and stay at this hotel. Rooms at the top floor, nice view of Yarra River. Good service from all staff.

Reviewed July 30, 2022

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Dear Tanunt, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded August 18, 2022
Pan Pacific Melbourne
10.0
Exceptional
Jessica from Australia
Family with young children
2-Bedroom Bay View Suite
Stayed 1 night in May 2022

Love this hotel! Will be back! ”

As a young family of four, we love Pan Pacific. It’s luxury vibe offers two bedroom suites which are hard to come by in Melbourne cbd. Just steps away from atmospheric bars and restaurants, an early dinner with kiddies is easily done within a stones throw. A mini mart downstairs makes it easy to pick up snacks and refreshments for your stay. And just a short walk from Southbank and all it has to offer. With two young kids (and a stroller) we easily walked into the cbd and back for sights and a day out. The staff at Pan Pacific are so incredibly accomodating and when they can will adjust your checkin and checkout time to suit your plans. Breakfast is fantastic - ask for the valet parking and breakfast package. We will be back! Luxury feel for a great price point.

Reviewed May 08, 2022

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Dear Jessica, Thank you very much for posting your feedback on your recent stay at Pan Pacific Melbourne. As part of the Pan Pacific brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded May 09, 2022
Pan Pacific Melbourne
10.0
Exceptional
Eric from Australia
Solo traveler
Room Assigned on Arrival
Stayed 2 nights in August 2022

Sophisticated, Stylish and Great Location”

I really enjoyed my stay at the Pan Pacific. It was in a perfect location, I had a great view of the city and the river, the staff were excellent and friendly, I loved the diner I had in the restaurant and the room was very well appointed with all the amenities you could want. Sooo comfy. I wish I could live there for awhile.

Reviewed September 27, 2022

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Dear Eric, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Center and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback. We all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded September 28, 2022
Pan Pacific Melbourne
10.0
Exceptional
Daniel from Singapore
Business traveler
Family Queen Room
Stayed 3 nights in July 2022

good location and very clean hotel”

1st time staying at pan pac melbourne. loved the hotel, staff were very friendly, place is really clean. it has the DFO beside it. only slight let down is not many cafes around the area, but food is available at DFO or around the area.

Reviewed August 15, 2022

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Dear Daniel, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded August 18, 2022
Pan Pacific Melbourne
10.0
Exceptional
Angus from Australia
Couple
Deluxe Twin
Stayed 1 night in January 2023

Wonderful experience”

Spent one night here in January 2023 and from the valet parking, staff, room and breaky this hotel meets or exceeded expectations. You can book with confidence.

Reviewed January 22, 2023

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Dear Angus, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded February 01, 2023
Pan Pacific Melbourne
10.0
Exceptional
Jill from Singapore
Couple
Deluxe King
Stayed 6 nights in October 2022

Honeymoon”

We were there for honeymoon and were allocated a room with a great view of Yarra River. Complimentary champagne and chocolates with handwritten card to celebrate our honeymoon, a very well thought gesture. Room is spacious and luxurious. Decent varieties for breakfast. Good location as well. Would definitely recommend and come back again!

Reviewed October 23, 2022

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Dear Jill, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded October 24, 2022
Pan Pacific Melbourne
10.0
Exceptional
Shaun from Thailand
Couple
Deluxe Room
Stayed 1 night in February 2022

Always an excellent stay”

My wife and I always stay here when in Melbourne - it still has a 'brand new' feeling, it's clean, in an excellent location and the staff are always very friendly and helpful. Always our first choice when in town

Reviewed March 23, 2022

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Dear Shaun, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded March 24, 2022
Pan Pacific Melbourne
10.0
Exceptional
Vanessa from Australia
Couple
Deluxe Room
Stayed 1 night in December 2021

Wedding Weekend”

Stayed for a wedding in docklands. The staff were brilliant and very accommodating, we had to coordinate quite a bit throughout the weekend and the staff couldn't have been more helpful. The rooms were lovely and clean. Location was excellent

Reviewed December 06, 2021

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Dear Vanessa, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded December 08, 2021
Pan Pacific Melbourne
10.0
Exceptional
Jo from Australia
Couple
Premier King City Skyline View Room
Stayed 1 night in January 2022

Can’t wait to return”

This hotel was fabulous from the moment we walked in, until the moment we left. The staff were so friendly and attentive, the room was super comfortable, location is excellent and the buffet breakfast was delicious. Looking forward to our next visit.

Reviewed January 06, 2022

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Dear Jo, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded January 07, 2022
Pan Pacific Melbourne
10.0
Exceptional
gajender from Australia
Couple
Family Queen Room
Stayed 4 nights in January 2023

value for Money”

My stay was perfect, it made me extend my stay there.

Reviewed January 22, 2023

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Dear Gajender, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded February 01, 2023
Pan Pacific Melbourne
10.0
Exceptional
Kiralee from Australia
Couple
Premier King City Skyline View Room
Stayed 1 night in August 2022

Worth every cent ”

Thoroughly enjoyed our stay. A short getaway right in the heart of Melbourne city. Close to everything. Staff are very friendly and helpful. Rooms are immaculate. Gorgeous views. Comfortable bed and linen. Will definitely be returning.

Reviewed August 14, 2022

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Dear Kiralee, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded August 18, 2022
Pan Pacific Melbourne
10.0
Exceptional
heather from Australia
Group
Family Queen Room
Stayed 1 night in November 2021

Girls Weekend ”

Beautiful hotel, and staff were amazing. Had a great stay in our favourite part of town!! Comfiest bed ever! And a complimentary bottle of bubbles for my friends birthday. Just lovely. Was a little disappointed the breakky buffet was too busy, we missed out on attending. We were turned away. In room breakky was nice, but was looking forward to sitting in the restaurant and enjoying breakky.

Reviewed November 15, 2021

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Dear Heather, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. However, I have noted your comments on our breakfast. We sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Pan Pacific brand The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

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Pan Pacific Melbourne
10.0
Exceptional
Rosalie from Australia
Couple
Deluxe King
Stayed 1 night in January 2022

First class from start to finish.”

Why haven’t we found this hotel earlier? It was 5 star from beginning to end. Polite, helpful staff, a spacious room with amazing views. Plush, high quality fixtures in the room and we experienced great room service and outstanding buffet breakfast. We will definitely stay at Pan Pacific again.

Reviewed January 15, 2022

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Dear Rosalie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded January 21, 2022
Pan Pacific Melbourne
10.0
Exceptional
Gabrielle from Australia
Family with young children
Yarra Suite
Stayed 2 nights in January 2022

Can't fault this place feels like a second home”

My favourite place to stay. Perfect location and they have the most outstanding staff. They're all so lovely and accommodating. Stayed here with 2 young children and it was great. Buffet breakfast is the best I've ever had.

Reviewed January 05, 2022

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Dear Gabrielle, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded January 06, 2022
Pan Pacific Melbourne
10.0
Exceptional
Kat from Australia
Solo traveler
Premier King City Skyline View Room
Stayed 1 night in December 2021

Amazing Stay”

I can't fault this hotel or its staff. All bloody lovely superstars! The view was amazing. The bed and pillows were amazing. The service was second to none and room service breakfast was delivered fast, hot and delicious! Will be staying here every time I need or want to stay in Melb from here on in.

Reviewed December 15, 2021

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Dear Kat, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded December 16, 2021
Pan Pacific Melbourne
10.0
Exceptional
Michelle from Australia
Couple
Premier King City Skyline View Room
Stayed 1 night in January 2022

Great hotel, price was excellent”

Clean, great location, all staff were friendly and helpful, rooms were a good size, very clean. Highly recommend!! We will be back

Reviewed January 23, 2022

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Dear MIchelle, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. We are indeed superbly located next to DFO and close to the entertainment precinct, and I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded January 24, 2022
Pan Pacific Melbourne
10.0
Exceptional
Jeffrey from Singapore
Family with teens
Family Queen Room
Stayed 7 nights in June 2022

Nice view from the Hotel”

We are on the 17th floor and the view at night was stunning. The location of the hotel is about 8 minutes walk to the tram station. A large DFO mall is just adjacent to the hotel.

Reviewed June 15, 2022

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Dear Jeffrey, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.' We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded June 16, 2022
Pan Pacific Melbourne
10.0
Exceptional
kristie from Australia
Family with young children
Family Queen Room
Stayed 1 night in June 2022

Perfect Location - Beautiful foyer and rooms”

We cannot fault this hotel. Lovely from the minute we arrived and we got champagne and chocolate for a birthday. Just perfect.

Reviewed June 21, 2022

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Dear Kristie, Thank you very much for posting a review following your recent stay at Pan Pacific Melbourne. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. We are indeed superbly located next to the Melbourne Convention & Exhibition Centre and DFO, and close to the entertainment precinct. I am very pleased you find it extremely convenient. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, David Tonkin General Manager Pan Pacific Melbourne

Responded June 22, 2022
Pan Pacific Melbourne
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