8.4
Excellent
/10
(4,954 reviews)See what guests said
Housekeeping91
Breakfast62
View42
See map
8.6

Excellent

Location rating score

Excellent location - 20 meters from city center
Popular neighborhood
Parking
Available
Popular landmarks
The Perth Mint 240 m
The Bell Tower 960 m
Elizabeth Quay 1.13 km
Art Gallery of Western Australia 1.19 km
RAC Arena 1.97 km
Kings Park War Memorial 2.28 km
Perth Zoo 2.36 km
State War Memorial 2.36 km
Crown Perth 2.46 km
Scitech 2.62 km
Nearby landmarks
Supreme Court Gardens 200 m
The Perth Mint 240 m
Perth Mint Building 270 m
Hula Bula Bar 350 m
West Australian Symphony Orchestra 430 m
Perth Concert Hall 440 m
St. Mary's Cathedral 460 m
Government House 620 m
Langley Park 640 m
Old Perth Fire Station 660 m
Pan Pacific Perth

"Very good location Room is spacious and clean Helpful staff"

Heng - August 17, 2019

Deluxe Room - Room plan Pan Pacific Perth
Lobby Pan Pacific Perth
Lobby Pan Pacific Perth
See all 65 photos
Removed from saved list
Free Wi-Fi

Pan Pacific Perth

207 Adelaide Terrace, Perth City Centre, Perth, Australia, 6000 - See map
What guests are saying:Read all 4,954 reviews
Excellent cleanliness
8.6 rating for cleanliness
Excellent service
8.6 rating for service
Exceptional reputation
Recommended by 82% of guests
Excellent facilities on premise
8.1 facilities on premise

I do prefer the club lounge at this hotel to others in Perth, and preference this hotel mainly for that reason.

Harley | March 2, 2020

The outstanding service and warmth from the staff at the Pan Pacific was a real standout.

Melissa | October 22, 2018

As I said, the service is great and we were transferred to another room.

Maria | September 30, 2019

The executive lounge had delicious canapes and cocktails, wine, beer.

Lisa | March 9, 2020

Plus, it's located very near bus stops, which is very convenient.

Maria | September 30, 2019

Their staff is friendly and accommodating and well-trained.

Maria | September 30, 2019

  • Airport transfer

  • Located in heart of Perth

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Perth every 8 minutes on Agoda.com
Value for money8.0
Distance to city center0.5 Km
Location rating8.6
Nearest airportPerth Airport (PER)
Distance to airport9.6 km

Rooms available at Pan Pacific Perth

Excellent
Room comfort & quality
8.1
Executive Room
Executive Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Room
Premier Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room Two Queen Beds
Deluxe Room Two Queen Beds
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Deluxe River View Room
Deluxe River View Room
...
  • Room size: 29 m²/312 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Grand Premier Room
Grand Premier Room
...
  • Room size: 29 m²/312 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Pacific Club Suite
Pacific Club Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
River View Suite
River View Suite
...
  • Room size: 58 m²/624 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Riverview Suite
Riverview Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Pacific Club Suite
Pacific Club Suite
...
  • Room size: 58 m²/624 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Pan Pacific Perth?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Pan Pacific Perth?

Pan Pacific Perth is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Pan Pacific Perth also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Pan Pacific Perth has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 14 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Perth with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Pan Pacific Perth?

Pan Pacific Perth does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Pan Pacific Perth

  • 9.6
    Exceptional
    "overall enjoyed our stay and will def be back !!"

    Vishnu | January 28, 2020

  • 8.4
    Excellent
    "The bed and pillows were especially comfy."

    Vanessa | March 11, 2020

  • 8.8
    Excellent
    Breakfast
    "Friendly staff, nice buffet breakfast!"

    Chin | May 5, 2019

Property ranking|Compared to 1,161 Perth properties
See all rankings
Review score - United States
8.6/10
Room comfort score
8.1/10
Service score
8.6/10
Cleanliness score
8.6/10
Better than
97
%
of Perth properties
Better than
95
%
of Perth properties
Better than
92
%
of Perth properties
Better than
92
%
of Perth properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.4
Excellent
4,954 reviews
Cleanliness
8.6
Facilities
8.1
Location
8.6
Read all reviews >
What travelers say they love:
I really enjoyed my stay at the Pan Pacific Perth.
Vanessa from Australia
Solo traveler
More about Pan Pacific Perth

More about Pan Pacific Perth

Pan Pacific Perth is located in the Perth CBD, near the Swan River. The hotel has close to 500 guestrooms with a great selection of rooms and suites. During your stay, enjoy exclusive access to the hotel’s outdoor swimming pool and 24-hour fitness centre. If you are travelling by car, you can park your vehicle in the hotel’s car park.

Take a morning break, enjoy a coffee and pastry from the Lobby Cafe.

Buy a Bacon and Egg Roll to help house the homeless from Bobby’s BBQ Truck and watch the game over a pint at Hill Street Sports Bar and Restaurant. On weekends, catch up with friends at our Free-Flowing High Tea at Bar Uma. When night falls, enjoy the flavours of Peru at Uma Restaurant or feast at our plant-based pop up Ten Acre Block.

Show less

Most talked about facilities

Breakfast
115 mentions
Housekeeping
94 mentions
Food & Dining
37 mentions
Car Park
31 mentions

What they offer

9.6
Exceptional
Staff 
"The staff was very friendly and worked efficient."

Christina | February 14, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian
Full English/Irish
Gluten-free

Restaurants on site

Bar Uma
Cuisine:Peruvian, Australian
Menu:Buffet
Bobby’s BBQ truck
Cuisine:Grill/BBQ
Menu:A-la-carte
Uma Restaurant
Cuisine:Peruvian
Menu:Buffet
Lobby Café
Cuisine:Local
Menu:Buffet
Hill Street Sports Bar and Restaurant
Cuisine:Australian
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Pan Pacific Perth from real guests

Overall rating
8.4
Excellent
From 4954 reviews
8.7Location
8.7Service
8.6Cleanliness
Agoda Reviews (2131)Booking.com Reviews (2823)
Rating via Agoda8.3
/
10
Cleanliness8.6
Facilities8.1
Location8.6
Room comfort and quality8.1
Service8.6
Value for money8.0
High score for Perth
Rating
9+ Exceptional (442)
8-9 Excellent (260)
7-8 Very Good (292)
6-7 Good (154)
<6 Below Expectation (136)
Time of the year
Mar - May (238)
Jun - Aug (329)
Sep - Nov (348)
Dec - Feb (369)
Don't miss out!Users are booking a place in Perth every 8 minutes on Agoda.com
All guests (2131)
All room types
All languages

Show reviews that mention 

Showing 1284 verified guest comments
12345
10.0
Exceptional
Cameron from Thailand
Business traveler
Stayed 12 nights in August 2016

Genuine 5 Star Hotel”

I recently stayed here on a two week business trip. Two weeks in a hotel is not really an experience to look forward to, but the staff and facilities at the Pan Pacific made me feel very comfortable and in a genuine home-away-from-home. I was under intense pressure and worked very long hours during my stay, so it was the 5 star experience that gave my time in Perth some ability to relax. The room was clean, quiet and generous in size. The staff were friendly, respectful and very welcoming. Nothing was ever too much trouble and I never felt let down by any of the services. I ate at the hotel most nights and the food was always delivered within the specified time and was perfectly prepared. Food quality is very important to me and is one of the things that can make or break my impression of a hotel. Again, I was never disappointed. I would like to thank Arshad for looking after me at check-in. Your genuine desire to make me feel like a welcome guest was both unexpected and greatly appreciated. I've stayed at other "5 Star" hotels in Perth and have never felt so welcomed. Travelling for work is generally not an enjoyable experience, but I look forward staying at the Pan Pacific the next time I'm in Perth.

Reviewed September 12, 2016
10.0
Exceptional
JASON from Singapore
Couple
Pacific Club
Stayed 5 nights in May 2018

Our memorable Pan Pacific Stay in Perth”

Pan Pacific Perth is strategically located along Swan River in the city center. It has nice views of Langley Park and the river itself. This hotel was really a perfect choice for us to discover Perth as me and my mom are first time visitors in this city. Even though in our first two days were marred with thunderstorms and depression and also hours of brownout due to the storm, our tour of the city still pushed through and going back to our suite in the hotel was much longed for after a tiring day of sightseeing. The hotel is a little bit old-fashioned when it comes to its furnitures and restroom facilities but what I like are the big space and the clean and comfy pillows and bedsheets provided to us in our room. The hotel attendants were also very helpful. I highly recommend staying in this hotel.

Reviewed June 20, 2018

Dear Jason, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager

Responded August 31, 2018
Pan Pacific Perth
10.0
Exceptional
Sonny from Singapore
Couple
Pacific Club
Stayed 1 night in August 2018

Very enjoyable stay.”

My first time staying in Pan Pacific for 2 nights recently, was indeed a very satisfying experience. Front desk Manager Casey, who was very helpful to inform me of that I was booked on 2 different room nights but he was able to upgrade me with a special rate to a Pacific Club Room which I happily accepted. For guests staying in Club room, there was the privilege of having free flow of food and drinks/liquor at the Pacific Lounge Club, plus free breakfast at Montereys which is very good value for money, Overall, it is a good hotel to stay and with great services from friendly team accompanied by reasonable good quality food and drinks from both the Club Lounge and Café. It is highly recommend and I will definitely return to stay in this hotel when I visit Perth again.

Reviewed December 26, 2018

Dear Sonny, Thank you for the kind comments on our people and property. We would certainly celebrate Casey at our next daily briefing. We are so glad you stayed with us and we look forward to welcoming you back. Wishing you a fantastic 2019! Rob Weeden - General Manager

Responded December 31, 2018
Pan Pacific Perth
9.3
Exceptional
Ricco from Indonesia
Family with teens
Deluxe Room
Stayed 2 nights in August 2011

Perfect view in CBD of Perth”

Good services, friendly staff

Its been a great experience to stay in Pan Pacific Perth. The perfect location in CBD area makes it even more excellent. However, if you are having a car, its gonna be a little bit problem here as the hotel doesnt have free parking bays at all. In other words, u must actually pay for the parking fee if u want to keep your car safe which is quite costly. But overall, I love staying there. We all enjoyed it and had a great time. Thanks Pan Pacific. Great Job!

Reviewed December 02, 2011
9.0
Exceptional
Kate from Australia
Couple
Pacific Club Suite
Stayed 2 nights in January 2016

Love Pan Pacific Perth”

Pacific Club Lounge, Club Suite, Room Service

This is the second time we have stayed at the Pan Pacific Perth. I highly recommend the Pacific Club Suite accommodation- the room was HUGE and well appointed (two TV's, king bed, full bath, separate shower etc.). The bathroom and furnishings were modern. The best part is access to the Club Lounge - canapés and drinks of an evening and buffet breakfast in the morning - makes for great value for money.

Reviewed January 18, 2016
9.6
Exceptional
Francis from Singapore
Family with teens
Deluxe Room
Stayed 4 nights in August 2017

Great stay!”

My family and I booked 2 interconnecting rooms and we enjoyed our stay! The rooms were clean and spacious. The bed was comfortable. The staff there were excellent! They were so friendly and very helpful! It's about 15 mins walk to the shopping area around Barack street. There are restaurants and bars around the hotel area too! I would definitely return to Pan Pacific Perth!

Reviewed August 08, 2017

Dear Francis, It is wonderful to read that you and your family had a great stay with us at Pan Pacific Perth. Our team takes great pride in looking after the needs of our guests in a friendly and attentive manner and we are pleased that their level of service met your expectations. We look forward to the pleasure of welcoming you again in the near future. Best regards, John Kockan General Manager

Responded August 09, 2017
Pan Pacific Perth
9.7
Exceptional
James from Australia
Couple
Pacific Club Suite
Stayed 3 nights in October 2014

luxurious hotel thats worth a visit”

The style of the bathroom is extravagant and it is definitely up to standard. The bed is comfy and the room dressings are very modern. The bathtub is deep which is amazing!

Pan Pacific is one of the best hotels in Perth that i have visited. The style of the room and bathroom was very modern and aesthetically pleasing. I would recommend anyone to visit here. We stayed in a Pacific club suite and we would definitely visit again. One notable thing, we ordered a nasi goreng and the prawn crackers that came with it were hard and stale. If that is the only thing i can pick out, it shows you that this place is worth visiting.

Reviewed October 31, 2014
10.0
Exceptional
Jessica from Australia
Business traveler
Deluxe Room
Stayed 3 nights in September 2018

A good choice”

Pan Pacific was the location of a professional conference, so it was the convenient choice this time. The rooms and facilities for the conference were great and the food catered for during the conference was also nice. Even so, I'd be happy to stay again if I were the visit Perth for leisure in the future. Beds were comfortable, staff were friendly, and I enjoyed the location - perfect for a morning stroll along the swan river as you head out for breakfast. With Perth's free public buses in the CBD, the 935 bus to King's Park is literally just down the road.

Reviewed September 11, 2018

Dear Jessica, Great to read that you were pleased with your experience with us - both in rooms and conference. Tell everyone! We look forward to welcoming you back. Rob Weeden - General Manager

Responded September 28, 2018
Pan Pacific Perth
10.0
Exceptional
Paula from Australia
Couple
River View Suite
Stayed 2 nights in December 2018

Thanks Perth for a great stay.”

We had the Priemier lounge and this was a big bonus. Really enjoyed the company of all those we met in the lounge. Reception were exceptional with care and consideration to ensure the guest (me) had the best stay possible. The helpful information from the staff about the winery area of Margaret River was priceless. Had the best time thanks to the advice from the doorman. Well done Pan Pacific Perth.

Reviewed October 17, 2019

Thank you Paula for your comments and rating, we are glad you chose to stay with us. Rob Weeden - GM

Responded November 25, 2019
Pan Pacific Perth
10.0
Exceptional
Tina from Australia
Couple
River View Suite
Stayed 1 night in August 2018

excellent staff”

my husband and I had the most amazing stay at pan pacific perth. Kirsten the lovely hostess in the club lounge was just wonderful. the lovely reception staff were efficient and helpful. the room was amazing. clean and beautiful views. thank you pan pacific we will be back. andy and tina ohalloran

Reviewed August 11, 2018

Dear Tina, Appreciate your commentary and thank you for the perfect rating. We are so glad you stayed with us. Rob Weeden - General Manager

Responded August 31, 2018
Pan Pacific Perth
9.0
Exceptional
Poh from Singapore
Couple
Pacific Club
Stayed 7 nights in October 2013

Nice Hotel Room with Friendly Staffs”

Staff, Food and Room

The stay at Pan Pacific Perth was a nice experience. The Room was very clean, well maintain. The Staff was friendly and the food was good. The ambien was nice in the hotel. Overall, The hotel is nice. But it a distance away from the City central.

Reviewed May 10, 2014
10.0
Exceptional
Athena from Australia
Couple
Pacific Club
Stayed 1 night in October 2015

My favourite hotel”

Friendly staff, exellent rooms, Lovely food.

We always stay at the Pan Pacific Perth, and have never had a bad experience. It is always welcoming, spotlessly clean and wonderful staff. The guy who works in the Lobby Bar (I think his name is Irwin) always remembers us and his service is impeccable. I always recommend your hotel to family and friends.

Reviewed October 26, 2015
8.8
Excellent
Alan from Australia
Couple
River View Suite
Stayed 4 nights in March 2019

Short Stay”

We decided to stay in Perth after taking the Indian Pacific from Sydney. We opted for a River View suite and the view was excellent from the large windows looking out over the Swan River. Although we are not in peak physical shape, the walk to the shops, ferry terminal and return along the river was well within our capabilities. Although our room was not ready on arrival the staff made every effort to keep us comfortable with free drinks and entry to the Pacific Club to allow us to relax. All staff were very polite, friendly and helpful. We will stay here again next time we visit Perth.

Reviewed March 28, 2019

Thank you for your feedback, great having you with us. Rob W

Responded February 20, 2020
Pan Pacific Perth
10.0
Exceptional
Cheryl from Singapore
Family with young children
Deluxe Room
Stayed 7 nights in September 2018

Exceptional stay! ”

We upgraded to a suite given the promo of $48/daily for breakfast, use of lounge/ bigger room and we were impressed with the service, the comfort of the room, the food, the location. It was our first stop before we moved on to Margaret River and my 3yr old only remembers Pan Pacific and Sister Mina(she served us and played with my girl at the club). Though we stayed in 3 other hotels, apartments; my girl kept asking for us to head back to Pan Pacific. She said she like the room and Sister Mina. We missed her on our last night as she wasn’t working and my girl missed her. She definitely made an impression. All the other staffs were nice too! Only downside was parking, it was expensive to drive while staying there since parking can come up to $35/day(if parked by valet), other alternatives can come up more. Great stay and we are looking forward to be back!

Reviewed October 11, 2018

Dear Cheryl, Thank you for staying with us and for the wonderful review. I am glad that you had an exceptional experience and we do look forward to welcoming you back - let me know! Rob Weeden - General Manager

Responded October 15, 2018
Pan Pacific Perth
9.6
Exceptional
Sonny from Singapore
Couple
Pacific Club
Stayed 3 nights in January 2019

Enjoyable stay”

Had another satisfying stay in Pan Pacific Perth recently. Enjoyed all the complimentary facilities extended to me during my stay. Staff were friendly as usual and service was good all round. Will look forward to my next stay there.

Reviewed June 01, 2019

Thank you so much for the lovely comments and terrific rating. We are so glad you chose to stay with us. Rob Weeden - GM

Responded November 25, 2019
Pan Pacific Perth
10.0
Exceptional
rebecca from Australia
Couple
Stayed 3 nights in January 2013

Awesome hotel great location”

Perfect location, bathroom lovely, bed and pillows comfortable, fast room service, great view of river, all staff delightful and friendly, breakfast delicious and a great variety of choice

our stay from start to finish was perfect. we stayed 4 nights with a very very late check in and a very very early check out, the reception staff was awesome. the bedroom was perfect with a great bed, amazing view during the day, and of course we saw the amazing australia day fireworks from our room. it was sensational. the pool was superb, great temperature, the sun does go over the hotel about 1ish, leaving the pool area in the shade. this is not a problem as we enjoyed a sundrenched morning by the pool. the hotel is very very close to the waterfront, lovely for a stroll along to enjoy the river. the hotel is close to city, a very easy stroll. it's located just around the corner from a 24hr convience store, very convinent! there is also a delicious cafe nearby, just up the road on the opposite side called dome, great food and low prices. we would definately stay here again, thanks pan pacific!

Reviewed January 30, 2013
8.8
Excellent
Diana from United Kingdom
Group
Pacific Club
Stayed 4 nights in March 2018

Lovely hotel with excellent executive lounge”

We had a lovely stay here in an executive room with lounge access..if you can, upgrade to one of these, it made a huge difference to our enjoyment of this hotel. It compared well against other executive lounges we have used. Our room was lovely, spacious and clean.. the check in staff were delightful, the man who checked us in took the time to explain about the city and changed a reservation in the restaurant for us. The breakfast was lovely especially in the exec lounge. The only downside of our stay here was a disappointing meal in the lobby bar, but this was rectified beyond our expectations. The hotel is on a bus route with bus stop very close by. Taxis were readily available too.. the hotel is situated outside of the city centre but this is not a problem, it’s an easy walk. The staff at the hotel were great, (with the exception of the lounge bar waitresses), especially the front desk, housekeeping and the doormen. I’d certainly stay here again on my next trip o Perth.

Reviewed April 06, 2018

Dear Diana, We are absolutely delighted to read that you have had an enjoyable and memorable experience with us. We strive to offer enriching and memorable experiences by providing the unmistakable Pacific touch and we are delighted that you were pleased with our service and facilities. All of us look forward to welcoming you back to Pan Pacific Perth! Warm regards, Rob Weeden General Manager

Responded April 11, 2018
Pan Pacific Perth
10.0
Exceptional
Coby from Australia
Couple
Stayed 3 nights in October 2012

Beautifully presented”

Comfy bed, neat and tidy, well presented rooms, friendly staff

I had a lovely stay over the 3 nights at the Pan Pacific perth. Staff were friendly and very helpful, and the rooms are large, spacious, comfortable and very accommodating for what we needed.

Reviewed November 08, 2012
7.7
Very good
ariana from Indonesia
Family with young children
Stayed 4 nights in June 2011

location”

price

The revitalised Pan Pacific (ex-Sheraton) in Perth remains a comfortable and well-managed hotel. A warm and friendly welcome was forthcoming despite the large queue of new arrivals. The rooms, whilst small, are fresh, clean and functional. Most rooms have a lovely view of Perth. The only disappointment is the restaurant. Rather over-priced and dull menu - but being close to the CBD allows for a good choice of alternative restaurants to choose from anyway. Pan Pacific is making an impressive mark on Perth.

Reviewed June 27, 2011
10.0
Exceptional
Steve from Australia
Business traveler
Deluxe Room
Stayed 1 night in July 2018

Nice stay. Good value.”

Booked via hotelscombined. Got a good deal for an overnight stay for a business conference. Happy to recommend the Pan Pacific in Perth for your 5 star hotel needs.

Reviewed July 12, 2018

Dear Steve, thank you for the perfect score and the recommendation. We are so glad to have you stayed with us and we cannot wait to welcome you back. Rob Weeden - General Manager

Responded August 08, 2018
Pan Pacific Perth
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Pan Pacific Perth
|Excellent 8.3
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • The Perth Mint
  • Transperth is within 1.09 km
null