Pan Pacific Perth
Deluxe King Room - Room plan Pan Pacific Perth
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8.3
Excellent
1.0% this month
/10
(1753 reviews)See what guests said
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8.6
Excellent
Location rating score
Excellent location - 20 meters from city center
Popular neighborhood
Parking
Available
  • The Perth Mint200 m
  • Perth Mint Building270 m
  • Hula Bula Bar350 m
  • Perth Concert Hall440 m
  • St. Mary's Cathedral510 m
  • Old Perth Fire Station660 m
  • Narrows Bridge, Perth700 m
  • Yirra Yaakin Noongar Theatre710 m
  • Playhouse Theatre740 m
  • St. George's Cathedral770 m
  • Free Wi-Fi

    Pan Pacific Perth

    207 Adelaide Terrace, Perth City Centre, Perth, Australia, 6000 - See map
    "Pan Pacific was the location of a professional conference, so it was the convenient choice this time."
    Jessica - September 11, 2018
    Exceptional reputation
    Recommended by 90% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • Located in heart of Perth

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Steamroom

    • Air conditioning

    This property is in high demand!

    Booked 94 times

    Property ranking|Compared to 1,775 Perth properties
    See all rankings
    Review score - United States
    8.6/10
    Room comfort score
    8.1/10
    Cheapest price score
    Location score
    8.6/10
    Better than
    98
    %
    of Perth properties
    Better than
    97
    %
    of Perth properties
    Better than
    97
    %
    of Perth properties
    Better than
    95
    %
    of Perth properties
    Value for money8.0
    Distance to city center0.5 Km
    Location rating8.6
    Nearest airportPerth Airport (PER)
    Distance to airport9.1 km

    Rooms available at Pan Pacific Perth

    8.1
    Excellent
    Room comfort & quality
    Pacific Club King Room
    Pacific Club King Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 29 m²/312 ft²
    • City view
    • 1 king bed
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    Premier King
    Premier King
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Pacific Club Suite
    Pacific Club Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
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    Suite River View
    Suite River View
    ...
    • Room size: 60 m²/646 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 29 m²/312 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Executive King Room
    Executive King Room
    ...
    • Room size: 38 m²/409 ft²
    • City view
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 172 m²/1851 ft²
    • Shower
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 29 m²/312 ft²
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 29 m²/312 ft²
    Enter dates to see prices

    What people love about Pan Pacific Perth

    • 10.0
      Exceptional

      "Very happy with this excellent hotel."

      Melissa

      |

      October 22, 2018

    • 9.2
      Exceptional
      Location

      "Good location nice staffs"

      Alexander B.

      |

      November 21, 2018

    • 8.4
      Excellent

      "A good stay."

      WEI C.

      |

      November 22, 2018

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    More about Pan Pacific Perth

    More about Pan Pacific Perth

    9.6
    Exceptional

    "Staff were fantastic."

    Stephanie

    |

    January 10, 2019

    An overview

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    What they offer

    8.8
    Excellent

    "Good Vallet for $48 for 24 hours and I could come and go ."

    taare

    |

    January 12, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Pan Pacific Perth from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1753)Booking.com Reviews (3217)
    8.3
    /
    10
    Excellent
    1.0% this month
    Cleanliness8.6
    Facilities8.2
    Location8.6
    Room comfort and quality8.1
    Service8.6
    Value for money8.0
    Rating
    9+ Exceptional (386)
    8-9 Excellent (244)
    7-8 Very Good (271)
    6-7 Good (142)
    <6 Below Expectation (113)
    Time of the year
    Mar - May (227)
    Jun - Aug (312)
    Sep - Nov (299)
    Dec - Feb (318)
    All guests (1753)
    All room types
    All languages

    Show reviews that mention 

    Showing 1156 verified guest comments
    12345
    9.2
    Exceptional
    Ian from Australia
    Couple
    Deluxe King Room
    Stayed 2 nights in June 2019

    Exceptional”

    This is an excellent hotel, one of the best I've stayed in. Great staff, helpful and very friendly. Not sure when I'll be back in Perth but if we are, we will stay at the PP again. More important for the PP owners to know - we will try other PP hotels in future.

    Reviewed June 27, 2019
    10.0
    Exceptional
    Kelly from Australia
    Couple
    Pacific Club King Room
    Stayed 1 night in July 2019

    Overnight Stay”

    We loved our stay in a Club Suite - well worth the $ with canapes and drinks in the evening before getting your night started. Our room was just beautiful and we will be back for sure!

    Reviewed July 22, 2019
    9.2
    Exceptional
    paul from Australia
    Couple
    Deluxe King Room
    Stayed 1 night in June 2019

    Very Good”

    I was disappointed with the upgrade to the club Room. There was a choice to have the free breakfast in the Club Room or in the Main Restaurant down stairs. We had the breakfast in the Club Room and found it lacking in choices. Very limited food. After I went down stairs and checked out the breakfast in the main restaurant and couldn't believe the many choices of food and drinks, even cooked eggs to my liking. So I was very disappointed.

    Reviewed June 04, 2019
    5.6
    Jing from Australia
    Couple
    Deluxe King Room
    Stayed 1 night in July 2019

    Poor ”

    The room sound proof was weak, all night I can hear people walking around the corridor, flashing water etc. Car park facility was quite expensive. hotel room and building is quite old.

    Reviewed July 22, 2019
    8.8
    Excellent
    Alan from Australia
    Couple
    Stayed 4 nights in March 2019

    Short Stay”

    We decided to stay in Perth after taking the Indian Pacific from Sydney. We opted for a River View suite and the view was excellent from the large windows looking out over the Swan River. Although we are not in peak physical shape, the walk to the shops, ferry terminal and return along the river was well within our capabilities. Although our room was not ready on arrival the staff made every effort to keep us comfortable with free drinks and entry to the Pacific Club to allow us to relax. All staff were very polite, friendly and helpful. We will stay here again next time we visit Perth.

    Reviewed March 28, 2019
    9.6
    Exceptional
    steve from Australia
    Business traveler
    Deluxe King Room
    Stayed 4 nights in July 2019

    Smallest shower on the planet room 1709 ”

    Stayed here a few times over the past 12 months, very nice property getting a little old but still nice, staff are always super friendly

    Reviewed July 07, 2019
    9.2
    Exceptional
    Chaohui from Singapore
    Family with young children
    Deluxe King Room
    Stayed 2 nights in June 2019

    Good service but interior dated ”

    Location was Okie. Need to walk a distance to shopping area. Free parking along the road after 6pm to 8am.

    Reviewed June 29, 2019
    10.0
    Exceptional
    MOHAMMAD from Australia
    Business traveler
    Deluxe King Room
    Stayed 1 night in June 2019

    Amazing all round”

    Great service all round. I was hungry and the restaurant had just closed yet very politely and professionally they smiled and said "were open Sir. Sit down and relax and enjoy the dinner." I ordered and had dinner for 1 hour past their closing time. That's service. That's customer service. That's just amazing.

    Reviewed June 10, 2019
    9.2
    Exceptional
    Octavyani from Indonesia
    Solo traveler
    Deluxe Twin Room
    Stayed 2 nights in April 2019

    Friendly Staff with Excellent Location”

    From doorman, receptionist, room service, all of them was very friendly and welcome. The location was excellent, located in CBD area and the bus station were only couple of steps from the hotel. Love it!!! And like their breakfast menus.

    Reviewed April 30, 2019
    8.0
    Excellent
    Sian
    Family with teens
    Deluxe Twin Room
    Stayed 1 night in January 2019

    Good location ”

    Great deal on Agoda included breakfast ,nice hotel but needs updating starting to look a bit shabby in the rooms. Breakfast was good but service dreadful waited 20 mins for cup tea asked 3 times food wasn't replenished , Parking expensive $25 but you can only move the car in then out otherwise its $6 per hour or valet parking $49 might be lucky to get road parking after 6 pm. With the same deal would stay again

    Reviewed January 14, 2019

    Dear Sian, Thank you for staying with us and for the review, we are sorry that you were not pleased with some aspects of your stay. We appreciate your feedback and have shared this with the team at our daily briefing. We do hope you give us another opportunity. Rob Weeden - General Manager

    Responded January 18, 2019
    Pan Pacific Perth
    10.0
    Exceptional
    Sonny from Singapore
    Couple
    Pacific Club King Room
    Stayed 1 night in August 2018

    Very enjoyable stay.”

    My first time staying in Pan Pacific for 2 nights recently, was indeed a very satisfying experience. Front desk Manager Casey, who was very helpful to inform me of that I was booked on 2 different room nights but he was able to upgrade me with a special rate to a Pacific Club Room which I happily accepted. For guests staying in Club room, there was the privilege of having free flow of food and drinks/liquor at the Pacific Lounge Club, plus free breakfast at Montereys which is very good value for money, Overall, it is a good hotel to stay and with great services from friendly team accompanied by reasonable good quality food and drinks from both the Club Lounge and Café. It is highly recommend and I will definitely return to stay in this hotel when I visit Perth again.

    Reviewed December 26, 2018

    Dear Sonny, Thank you for the kind comments on our people and property. We would certainly celebrate Casey at our next daily briefing. We are so glad you stayed with us and we look forward to welcoming you back. Wishing you a fantastic 2019! Rob Weeden - General Manager

    Responded December 31, 2018
    Pan Pacific Perth
    9.2
    Exceptional
    Darrius from Australia
    Couple
    Premier King
    Stayed 1 night in December 2018

    Not bad”

    Great room Great Staff Great breakfast Parking facilities are really bad. If their busy no luck getting parking. Couldnt even get concierge parking. So had to go park in a public carpark about 2kms down the road.

    Reviewed December 03, 2018

    Dear Darrius, Thank you for the comments on our people and property. Indeed, our car park get popular on weekends and public holidays, but yes there are open air car park available quite close to the hotel. We hope to welcome you back soon! Rob Weeden - General Manager

    Responded December 11, 2018
    Pan Pacific Perth
    9.6
    Exceptional
    John from Australia
    Couple
    Pacific Club King Room
    Stayed 1 night in November 2018

    Great room, very clean”

    Firstly , we have to say , that the staff at this hotel are of the best service we have received in Australia! We have travelled all over Australia and we cannot commend the staff , from the bell boy , to the concierge with the biggest smile, to check in and check out. Maarlez , check in was brilliant & Amy a true little gem on check out. Great location, spacious room , fabulous bathroom & a big plus was the Club lounge access , pay the extra for this , you wont need dinner after the 2 hours you get in there , neither will you need a drink. Excellent quality of food, the buffet breakfast was delicious, with everything included. Thank you & we will be back.

    Reviewed November 24, 2018

    Dear John, Thank you for the excellent review! indeed, I always say - I have one of the best hotel teams - thank you for the recognition. We are so glad you stayed with us and we look forward to welcoming you back. Rob Weeden - General Manager

    Responded November 27, 2018
    Pan Pacific Perth
    8.4
    Excellent
    WEI from Singapore
    Family with young children
    Premier King
    Stayed 3 nights in November 2018

    Excellent”

    A good stay. Like the location, near bus line and is walking distance to the swan river. The buffet is good with decent spread. Room is clean and spacious. Did give us a wrong room when check in, not that good experience as we check in at 1am. However is given the correct room fast enough and the guy who serve us is very polite. Overall a good stay.

    Reviewed November 22, 2018

    Dear Wei, I am sorry there was a hiccup on your arrival, however I am pleased that most of your stay went well. Thank you for staying with us and for the review. We look forward to your return. Rob Weeden - General Manager

    Responded November 27, 2018
    Pan Pacific Perth
    10.0
    Exceptional
    Jan from Australia
    Family with teens
    Stayed 1 night in October 2018

    A Wonderful Stay”

    My daughter and I had a wonderful night in a Pacific Club Suite. Our room was lovely with a great view of the river and Narrows Bridge. The food and drinks in the Club Room were excellent with a great range of both hot and cold choices. It is really worth the extra to stay in a Club Room. We decided to go to Monterey's for a fabulous buffet breakfast. It had a huge range of delicious food (slightly more choice than the Club Room). A special thanks to The General Manager, Rob Weeden and Ana Lim. You both made our stay even more enjoyable! Thanks for the beautiful room and yummy chocolates.

    Reviewed October 13, 2018

    Dear Jan, I am happy to read that you and your daughter had a wonderful stay. Thank you for sharing your experience and we do look forward to welcoming you back - let me know! Rob Weeden - General Manager

    Responded October 15, 2018
    Pan Pacific Perth
    10.0
    Exceptional
    William from United Kingdom
    Couple
    Premier King
    Stayed 1 night in October 2018

    Pan Pacific Our Second Home”

    It’s always a pleasure to stay here, we are always well looked after, the service is amazing. We highly recommend the High Tea in Origins. My partner celebrated her 50th with 9 of her girlfriends and they all said how wonderful the experience was. Keep up the great work Pan Pacific we will be back again and again.

    Reviewed October 07, 2018

    Dear William, It was our pleasure celebrating with you. Thank you for the wonderful comments and we look forward to welcoming you back. Rob Weeden - General Manager

    Responded October 08, 2018
    Pan Pacific Perth
    8.0
    Excellent
    Sally from Australia
    Couple
    Deluxe King Room
    Stayed 4 nights in September 2018

    CAR PARKING IS NOT INCLUDED AND IS VERY EXPENSIVE!!!”

    Very disappointed in a few things with this hotel. Firstly the car parking is not included if you book through Agoda, so add another $25 (min) per day for the fees. They get you to validate your ticket with them even though it's not cheaper, then slug you with credit card fees! Ordered a Cosmopolitan from their Cocktail Menu and they didn't have the ingredients! They could only offer 4 cocktails from their menu as they were apparently in the middle of changing it (3 if the coffee machine had already been cleaned). Seriously, a large hotel that hosts weddings but doesn't have a fully stocked bar? And charges a fee for paying by credit card??? Breakfast staff were excellent and so was the breakfast buffet (well worth including that in your room price as it will cost a lot more if you pay after). Rooms were good - clean and quiet, beds comfy, good views.

    Reviewed October 05, 2018

    Dear Sally, I am sorry you were not pleased with some aspects of your stay. Indeed the price of car parking in Perth can be surprisingly expensive, but we try our very best to remain competitive in the market and provide the best value for the lowest prices possible. We do have special packages that include car parking as well. I am sorry you were not able to get a cosmopolitan. We have new restaurants & bars opening soon and would love to get you a drink or two - let me know when you plan your next stay. Thank you for your review and for staying with us. Rob Weeden - General Manager

    Responded October 25, 2018
    Pan Pacific Perth
    8.4
    Excellent
    Phailin from Australia
    Couple
    Premier King
    Stayed 1 night in September 2018

    Lovely stay”

    Clean room. Comfortable bed. Easy check-in and checkout. Good selection of breakfast. Deposit return is pretty slow though. We’ve checkout on Friday and the deposit still hasn’t been returned on Monday.

    Reviewed October 01, 2018

    Dear Phailin, Glad to read you had a lovely stay. Credit card holds are typically released within 1 week of checking out. However, rest assured that we would be investigating this particular issue should this not be the case. Please accept our sincere apologies for the inconvenience this has caused. We look forward to welcoming you back! Rob Weeden - General Manager

    Responded October 02, 2018
    Pan Pacific Perth
    9.2
    Exceptional
    Shane from Australia
    Couple
    Stayed 1 night in September 2018

    Exceptional”

    Would highly recommend the pan Pacific especially the suites. Great value for money. Breakfast is great. Free drinks in the club lounge are good with a good variett. Think the canapes could be bit better with more options. The only down side is we phoned the concierge 20 minutes before we left our room to make sure our car was ready from valet parking and it was not ready and we still had to wait nearly 20 minutes for our car. Valet parking said they never got called to have our car out.

    Reviewed September 09, 2018

    Dear Shane, Thank you for the recommendation and wonderful comments. I am sorry there was an issue with valet parking, your feedback has been shared with the team and apologies for any inconvenience caused. We look forward to welcoming you back. Rob Weeden - General Manager

    Responded September 28, 2018
    Pan Pacific Perth
    9.2
    Exceptional
    Chye from Singapore
    Group
    Premier King
    Stayed 2 nights in August 2018

    Great place, clean & friendly staff especially Mr Casey & Mr Stuart. ”

    On our 1st night check in, 1 of our friends needed a doctor and Mr Stuart was extremely helpful in assisting us to get a doctor to the hotel. He followed up very closely & updated us on the arrival of doctor as well as getting doctor to the correct hotel room (& he gave us the estimate of charges too). As for Mr Casey, he was very professional and cool as he facilitated our several rooms that were not in order. Thank you, Mr Casey & Mr Stuart.

    Reviewed August 28, 2018

    Dear Chye, Thank you so much for the terrific commentary, we are so glad that you chose to stay with us. Our colleagues read these reviews every day and the gracious gesture of recognising their contribution sure does go a long way. We will celebrate Stuart & Casey absolutely. While I'm so sorry that your friend was unwell. Rob Weeden - General Manager.

    Responded August 31, 2018
    Pan Pacific Perth
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    Pan Pacific Perth
    |Excellent 8.3
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Perth Mint Building
    • Perth Railway Station is within 1.22 km