Excellent 8.9
Based on 23 reviews

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About this property

Description

Whether you’re a tourist or traveling on business, Pan Pacific Serviced Suites Orchard, Singapore is a great choice for accommodation. Strategically situated next to the Somerset MRT station on Orchard and right in the heart of Singapore’s biggest shopping district means that guests are never far from the action whether it be work, play, dining, or taking in a few local sights. The excellent service and superior facilities make for an unforgettable stay. A concierge, safety deposit boxes, disabled facilities, smoking area, and babysitting services are just a few of the facilities that set this property apart from other hotels in the city. All guestrooms feature a variety of comforts such as a shower, laptop safe box, satellite/cable TV, air conditioning, and internet access to please even the most discerning guest. Throughout the day, you can enjoy the relaxing atmosphere of the pool, spa, steamroom, fitness center, and outdoor pool. Pan Pacific Serviced Suites Orchard, Singapore is an ideal place of stay for travelers seeking charm, comfort, and convenience in Singapore.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Grocery delivery
  • Vending machine

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • French
  • Malay
  • Tamil
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Policies

The property does not provide housekeeping service on Sundays or Public holidays.

Breakfast is not available on Sundays or Public holidays.

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 96.3 SGD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 20Km
Number of Floors: 16
Number of Rooms : 126
Room Voltage: 240
Time to Airport (Minutes): 25
Year Hotel Built: 2008
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Excellent



based on 23 reviews
  • Cleanliness 8.7
  • Facilities 9.3
  • Location 9.5
  • Room comfort and quality 9.3
  • Service 9.0
  • Value for money 8.6
  • Food and dining 7.8
Sort by

Abdul from Pakistan
Family with young children
Premium Suite
Stayed 7 nights in August 2016
Best in the suites category..
Location, location and location.. Very comfortable..
Reviewed August 27, 2016

mark from Indonesia
Family with young children
1 Bedroom Executive
Stayed 13 nights in June 2016
Highly Recommended
This is simply the best serviced apartments in Singapore and the location is outstanding!
Reviewed July 07, 2016

Hon from Singapore
Solo traveler
1 Bedroom Executive
Stayed 7 nights in April 2016
Great Stay !!!
Location is good. Rooms are big and clean ! Amenities are convenient and readily available.
Reviewed June 11, 2016

Sauhard from India
Family with young children
1 Bedroom Executive
Stayed 7 nights in May 2016
Possibly the best location in town!
We stayed at PPSS Orchard for 7 days in the last week of May. We had booked a 1 bedroom executive suite for this period. We were a couple along with a 3 year old kid. The unique selling point of the property is it's location. It is extremely well located in the heart of town, only a short two minute walk from the MRT station and bus station (of Somerset road as well as Orchard road). Within a similar walking distance, there are numerous options to dine out, access to a large supermarket, access to the Singapore Visitor Center as well as experience the hustle bustle of Singapore city. The apartment (we stayed on the fourth floor) is extremely well laid out and spacious. It had all the amenities we had expected (washing machine with dryer, hot plate, refrigerator, TV, etc) and was extremely comfortable. Breakfast, while restricted in its spread (as is common to most serviced apartments) was extremely well presented and replenished. All the articles were extremely well prepared and fresh. We enjoyed each breakfast thoroughly. Please bear in mind that there is no breakfast served on public holidays and Sundays. The same goes for housekeeping services as well. The staff was very helpful and responsive. Whatever minor requirements were presented by us were taken care off on an immediate basis. The only thing that we request the management to consider is the upkeep of the furniture in the rooms. The upholstery on the sofa cum bed as well as the dining chairs was quite soiled and dirty (with marks of spillage made possibly by earlier occupants). Given the 5 star rating as well as the price being charged for each apartment, cleanliness everywhere is a basic expectation. And it is only for this reason that I have not rated this property 5 on 5. P.S - A full length mirror would also be a good to have in such a nice apartment.
Reviewed June 03, 2016

kimsean from Cambodia
Family with young children
Premium Suite
Stayed 9 nights in May 2016
Clean, great location, perfect stay
The room was great, huge and have everything that we need. Also the location is perfect, got restaurant and mrt in just 1 minute walk. They got breakfast, not a lot but the food is good for me as Asian people.
Reviewed May 23, 2016

Kyaw from Myanmar
Family with young children
One-Bedroom Executive Suite
Stayed 9 nights in April 2016
Comments
Need to improve room cleaning service however some cleaner performed good cleaning. Request a higher floor room for two weeks ahead but hotel staff arranged at lower level saying the others are not available. Hotel staffs should inform this in advance before arrival before payment done.
Reviewed April 27, 2016

allan from Australia
Business traveler
1 Bedroom Executive
Stayed 7 nights in April 2016
GREAT LOCATION & FRIENDLY STAFF
VERY GOOD HOTEL IN A GREAT LOCATION WITH FRIENDLY STAFF
Reviewed April 22, 2016

Stuart from United Kingdom
Business traveler
1 Bedroom Deluxe
Stayed 7 nights in January 2016
Close to everything ~ including money.
The location is superb as it is close to all of the major shopping attractions and within easy reach of restaurants and cinemas. I have stayed here twice and thoroughly enjoyed both visits.
Reviewed April 03, 2016

eunhee from South Korea
Business traveler
1 Bedroom Deluxe
Stayed 9 nights in January 2016
nice people
people work there are very kind
Reviewed January 25, 2016

Lieke from Indonesia
Family with older children
1 Bedroom Premier
Stayed 7 nights in December 2015
Good location & best facilities
1. Location 2. Facilities 3. Room size
Reviewed January 02, 2016



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