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8.8
Excellent
6,841 reviews
6,841 reviews
"The room was spacious, clean and got a beautiful city view."
"Great location, staff friendly, rooms and dining areas very clean."
"My fam has been to multiple staycays in SG, but in terms of location, facilities and food, this is the best hotel in our opinion"
"Near tourist spots and very helpful."
"Hotel staff were friendly and polite, breakfast spread good and the gym was spacious and adequate for a quick workout."
9.2
Exceptional
Location rating score
Pan Pacific Singapore (SG Clean Certified)
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Marina Bay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
13 travelers have booked today.
Value for money | 8.4 |
Distance to city center | 3 km |
Location rating | 9.2 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 13.7 km |
What type of restaurant cuisines are available at Pan Pacific Singapore (SG Clean Certified)?
Pan Pacific Singapore (SG Clean Certified) has a variety of restaurant and food options for you to discover while lounging at this property, which include Western cuisine, Asian cuisine, Buffet in restaurant, International cuisine, and Chinese cuisine.
Does Pan Pacific Singapore (SG Clean Certified) have bars on-site?
Indulge in your favorite cold drinks at Pan Pacific Singapore (SG Clean Certified) with the property's available bar. Visitors can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and amplify your evening fun at nightclub.
What type of non-water sports and outdoor activities are available at Pan Pacific Singapore (SG Clean Certified)?
Pan Pacific Singapore (SG Clean Certified) offers non-water sport and outdoor activities such as tennis courts for you to take joy in.
Does Pan Pacific Singapore (SG Clean Certified) offer laundry services?
Yes! Pan Pacific Singapore (SG Clean Certified) offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.
What actions does Pan Pacific Singapore (SG Clean Certified) take in terms of hygiene, safety, and cleanliness?
Pan Pacific Singapore (SG Clean Certified) meet our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with free face masks, temperature check for guests and staff, first aid kit, staff trained in safety protocol, doctor/nurse on call, body thermometer, and sterilizing equipment for all rounded safety precautions and hygiene protocols.
What are the property's policies for children's bedding at Pan Pacific Singapore (SG Clean Certified)?
Pan Pacific Singapore (SG Clean Certified)'s policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
What was the average room rate for Pan Pacific Singapore (SG Clean Certified) been in the past month?
The average room rate for Pan Pacific Singapore (SG Clean Certified) in the past month is 442.35 SGD, compared to city's average of 216.59 SGD.
What do past travelers like most about Pan Pacific Singapore (SG Clean Certified)?
Verified guests that stayed at Pan Pacific Singapore (SG Clean Certified) have given this property a rating of 9.18 for its excellent location as the primary highlight for their stay.
Is breakfast offered at Pan Pacific Singapore (SG Clean Certified)?
Wake up to an excellent � la carte, buffet, and continental breakfast at Pan Pacific Singapore (SG Clean Certified). Guest visitors can enjoy breakfast offered with an additional charge of 24 SGD for children and 48 SGD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
9.6
"The room was spacious, clean and got a beautiful city view."
Erik
|
April 30, 2023
10
"Great location, staff friendly, rooms and dining areas very clean."
Con
|
April 25, 2023
10
"My fam has been to multiple staycays in SG, but in terms of location, facilities and food, this is the best hotel in our opinion"
Jonathan
|
May 9, 2023
Pan Pacific Singapore (SG Clean Certified)
For travelers who want to take in the sights and sounds of Singapore, Pan Pacific Singapore (SG Clean Certified) is the perfect choice. Its convenient location right in the city center allows you more time to see all that Singapore has to offer.
All offerings provided by Pan Pacific Singapore (SG Clean Certified) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Singapore is made even more convenient with the taxi services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Pan Pacific Singapore (SG Clean Certified). All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Pan Pacific Singapore (SG Clean Certified). Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Pan Pacific Singapore (SG Clean Certified), including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Pan Pacific Singapore (SG Clean Certified). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at Pan Pacific Singapore (SG Clean Certified). A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Pan Pacific Singapore (SG Clean Certified), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Don't miss out on all that Singapore has to offer! Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 630 m away. Be sure to visit Sands Skypark Observation Deck located 880 m away, an item on every checklist of those who travel to Singapore.
Reasons to stay here
Compared to other accommodations in Singapore, facilities here are rated higher than 95% of them.
Compared to the city's accommodation options, this hotel scored higher than 98% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Singapore.
8.8
Housekeeping
182 mentions
Breakfast
168 mentions
View
151 mentions
Swimming Pool
121 mentions
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property is undergoing refurbishment from July 25, 2022 until further notice. There will be some areas affected by the noise from 10:00 AM to 6:00 PM. For further queries, please contact the property directly.
There is a usage fee for the use of the tennis court as they are managed by a third-party vendor.
Show reviews that mention
Wonderful experience!”
Stayed here for 2 nights and I must say I had the best experience in a singapore hotel ever. Booked the panoramic room and the view was amazing! Its also convenient to suntec city and marina square. And how is it that all the staffs in the hotel are so nice and accommodating? The breakfast buffet at edge restaurant was nice. Swimming pool was clean. The indoor playground for kids was also good and clean. I even requested for an Allen key cos my daughter's stroller had issues, and they sent me their hotel technician who is only responsible for hotel matters, to help me with my daughter's stroller. He actually helped me repair it! I'm so thankful! Thank you pan pacific! Definitely recommended to families with young children as they have a 0.6m pool and indoor playground!
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Dear Guest, Thank you for sharing this review about your recent family stay, we are happy to hear that you had an overall positive experience and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Awesome hotel with great facilities”
I think Pan Pacific is easily my new favourite hotel in the slew of Marina Bay hotels. Service staff are hospitable and efficient. Requests are always very promptly attended to from reception to in-room services. Facilities and restaurants within the hotel are a plenty, you will never need a reason to step out of it even if shopping malls are a stone’s throw away. I also love how the contemporary design of my premier Marina Bay room and how spacious it is! Will come back again, especially for the club rooms or suites!
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
View of Marina Bay, close to MRT.”
Perfect location, walking distance to Marina Bay, Gardens by the Bay, and the MRT downtown line. Best breakfast of any hotel we've ever stayed at - many separate ethnic buffet stations (probably over 30 items to choose from). Get the breakfast option.
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Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Pleasant and fun stay for couple with young children”
The room was spacious and clean. It provided lots of running space for my toddler. The play area for children is toddler friendly and my little one enjoyed the slides and ball pit. There is a variety of food during breakfast and the food tasted great. I enjoyed their egg station and porridge station very much. The location of the hotel is also very accessible to four shopping malls. It's also walkable distance from Cocomelon themed restaurant at Raffles city and bicycle rental at esplanade, so there are alot of other things to do nearby. Lastly, we are very thankful for the great service given by the staff. The room service is very prompt and the staff at the Edge restaurant were very attentive. We will definitely return to the hotel soon.
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Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
Luxury Well Done”
Club room 30th floor - beautiful views of the Harbor. Well appointed furnishings, excellent staff service except for the senior bell hop staff who are gruff and unfriendly. Bed, linens amazing, Balmain toiletries. Great breakfast with tattinger champagne (the best!) with excellent and really well done food - hats off to the chef. Location is wonderful as well - a hop/skip to Suntec city, marina and a quick walk to Promenade MRT which is one stop away from Marina Bay Sands. EXCELLENT! I'm booking same hotel for my next stay. (p.s. Club room privileges gets you 2 pc of laundry daily, breakfast in the AM, tea in the afternoon and evening cocktails and canapes, non-alcholic refreshments from mini bar, and welcome fruit/snacks.)
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Great!”
Very satisfied with my stay. Hotel linked to Marina Square and Suntec City. Enjoyed shopping there and watching a musical at Sands Theatre nearby. One of the staff, Janice from The Edge Restaurant was a great help with our breakfast buffer.
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Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of both Marina Square and Suntec City, enhanced your experience. We strive to create memorable hotel experiences and we are happy to hear that our associates enhanced your stay through their professional and attentive service. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Child friendly hotel! ”
At first glance you would see it as a hotel with many business guests who are here for meetings etc. Little did I know that Pan Pacific do cater for family too. My children loved the indoor playground and got the whole playground to themselves. That’s a bonus! They have a shallow pool for the kids separated from the adult pool. The cabanas/lounger was really nice to relax on. It was really windy and it gives you a good Feng Shui vibe. Reception staff was really nice. I didn’t get her name and she’s such a nice Indian lady. She wished happy advance birthday to me during check in and wished me happy birthday during check out. She remembered! Thank you for the pleasant stay.
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Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
Exceptional”
Great hotel , connected to a shopping centre with shops and restaurants and mrt tube station up the road. Staff very helpful and polite. Room was very clean and presentable with beautiful evening views of Singapore !!! Breakfast very good , pancakes waffles , cheeses , Singapore food and English breakfast. Lots of choice ! Quiet hotel in the nights if you like a good nights sleep after a long day sightseeing.
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Wedding Anniversary Celebration ”
One of the best Hotels. From the moment of Check-In till check out, The whole service and experience was Awesome. I am glad I chose Pan Pacific to celebrate me and husband's 4th Wedding Anniversary. Thank you Pan Pacific Singapore for the preparations for our wedding anniversary, we both loved it a lot . Will definitely return in future. Cheers!
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Dear Guest, Thank you for sharing this review about your recent 4th wedding anniversary stay, we are happy to hear that you had an overall positive experience. We also thank you for your kind words about our associates, which have been conveyed to the team. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
staycation with family with young kids”
We stayed in pacific club harbour room. Room is clean and spacious. We are given a high floor at level 32 directly facing the floating platform, given us a very good view of the performance and fireworks. My children enjoyed it very much! The TV is able to screencast our tablets or phones, thus the children are able to watch youtube/netflix on the TV. We did not request for the extra bed as it is chargeable at quite a high price ($300++/day), so 5 of us including of 3 children squeeze in the bed, this was probably the only uncomfortable experience we had. We are able to access the Pacific Club lounge, the afternoon tea is buffet style and yummy and its free. As we have kids, we did not managed to join their evening cocktails. Although I feel the staffs are not very friendly and approachable and understanding in their email conversation before the staycation, I was surprised by the staff's hospitality during our stay. The children love the pool too! We enjoyed our stay for sure.
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Dear Guest, Thank you for sharing this review about your recent family stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
1 of the best hotel in city area”
Pan Pacific have been listed as 1 of my go to hotel now! Smooth check in and good choices of breakfast! We stayed during the Christmas eve, and we gotten a Christmas sock with goodies in it! So thoughtful of them! Definitely will come back!!!
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Absolutely Brilliant Hotel”
The best hotel I have stayed in. Location is perfect. The food is outstanding. Room brilliant. The staff go over and above .
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Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay enhanced your experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
New year stay”
Aside from the ongoing renovation, everything was superb. Too bad we were not able to stay until 1st of January. But the hotel staff were to kind to try to extend our stay, however, they were at full house due to the peak season. Overall, everything was great. Hope to be back anytime soon!
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
staycation”
The location is great, it is beside 3 malls, mrt is just 5-10min leisure walk away. All staff were nice and accommodating. The room is big, with a nice view of the city. The loo is handicap friendly, it would be good to install a bidet. It would be nice to have an ice dispenser on every level so we do not need to trouble the staff to bring in some ice. There is room for improvement for check-in, the waiting time took almost an hour. maybe you can have a self check-in kiosk, it may reduce waiting time. Check-out was fast, just drop your key card and you're done.
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We appreciate your sharing regarding the service experiences you had and will be addressing this with the respective leaders in the areas you mentioned. Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Awesome hotel ”
This hotel was fantastic! From the early check in to the helpful staff it was beautiful. The view overlooking everything was sensational. Do yourself a favour, stay here!
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We strive to create memorable hotel experiences and we are happy to hear that our associates had enhanced your stay through their attentive service. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team
Great hotel for staycation”
The best hotel with great location because its just beside 2 shopping centres, Marina Square and Suntec city mall. Fantastic view of the city from the 29th floor of the room. Good range of breakfast during this Covid period as they offer sitting down buffet. Just use the QR code to order and the food will be delivered to your table. The only downside for me was the cleanliness of the room. Can be improved. Rating cleanliness 3.5/5 since its the pandemic period right now and cleanliness would be one of the main issues that customers might look into. Overall, great stay with friendly staff everywhere.
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Dear Muhammad Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
Exceptional Service by Front Office”
I was in a Long Q with a stroller, luggage and badly behaved toddler in tow. I was really feeling stressed up. Jimmy from Front Desk approached me and swiftly brought me to another check in area. Knowing the situation, he even brought a colleague, Sam who tried to befriend my 4yo. They became fast friends, holding hands and walking alongside me. Instantly, I felt a wave of relief! This is the first time I experience help outside and I greatly appreciate it! While I did my check-in, I overheard Sam negotiating with my little one that if he can get in the pram, he will get him some chocolates while Jimmy kept watch. Everything went smoothly, I even had a nice room upgrade for my toddler’s birthday! This is the most impressive service I have received from any hotel so far! Thank u Pan Pacific for going the extra mile to make my day less stressful. Having a meltdown before the day started was no joke and I’m thankful for Jimmy and Sam. They deserve a recognition award for what they have done! I will always remember these 2 names in association with Pan Pacific and the great service standard! Highly recommended hotel to stay in!
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Dear Tiffany Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Regards, Pan Pacific Singapore Team
87th Staycation (Pan Pacific Hotel) ”
Comfortable, clean, spacious room. Convenient to shop, dine and get transport. Staff at reception and Atrium is friendly and accommodating. Dining at Atrium at the lobby is out of this world, as if floating on calm waters. The pool is a great place to relax. Had a great staycation indeed and will be back soon!
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Dear Guest, Thank you for sharing this positive review, we are delighted that you enjoyed your recent staycation and that our convenient location in Marina Bay enhanced your experience. The floating pods at Atrium were designed as cosy enclaves for guests to enjoy drinks and bespoke cocktails, and we are glad that you enjoyed the experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Great staycation!”
We booked a night stay at the Pacific Club Harbour Studio and was grateful to be upgraded to Skyline Suite. We also requested for an early check-in as our 2 year old son usually has his afternoon nap at 1pm. Thankfully, they were able to accommodate us as early as 10am and our son absolutely loved the experience, together with his frequent visits to the Urban Jungle Village! The afternoon tea at the club lounge was impeccable too. Staff were all top-notch when it comes to service be it at the lounge or during breakfast at the Edge. Would definitely recommend staying at Pan Pacific Hotel.
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Dear Guest, Thank you for sharing this review about your recent staycation, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Warmest Regards, Pan Pacific Singapore Team
Great service”
I was with my friends at the harbour studio room and it was great. Pleasant checkin, staffs are quick with request and housekeeping service staff was really polite as well. I didnt use the facilities that much but the room was great.
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Dear Guest, Thank you for sharing this review about your recent stay, we are happy to hear that you had an overall positive experience. We hope to welcome you back for another wonderful experience with us soon. Sincerely Yours, Pan Pacific Singapore Team