Recent customer comments

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Excellent



based on 2839 reviews
  • Cleanliness 9.1
  • Facilities 8.2
  • Location 9.0
  • Room comfort and quality 8.9
  • Service 8.8
  • Value for money 8.2
  • Food and dining 8.2
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Claudia from Singapore
Couple
Stayed 1 night in February 2013
Lovely location
Hotel lobby
This is my first time staying here after the renovations and i must say, they did it very well and the lobby which was decorated with the lunar new year's theme in mind was excellent! The rooms were clean and comfortable to stay in too :)
Reviewed February 25, 2013

WONG from Hong Kong
Couple
Stayed 2 nights in February 2013
Fine
Location
the hotel room is quite big, you could find all staff is very friendly, and it is good location for shopping, very closer to subway, by the way, if the room rate is included breakfast is much better.
Reviewed February 21, 2013

Rolf from Germany
Couple
Panoramic King
Stayed 3 nights in February 2013
Great location in Marina Singapore
nice rooms, excellent location
My third stay in Pan Pacific Singapore Marina. The lobby has been upgraded and looks splendid. Check in and out are pleasant and profesionally done. Rooms are clean and comfortable with free internet access. The location is excellent and many attractive places are reachable in walking distance. I'll be back.
Reviewed February 19, 2013

Kathy from United States
Family with older children
Deluxe King Or Twin
Stayed 1 night in February 2013
Nice view
Convienent access to Marina Square & Marina Bay Sands
The room was clean but not as expected as preious reviews about newly renovated. It's just re-touced. The front desk service was extremely slow. We had to wait more than 30 min to get turn to check in. Many guests were also very unhappy with the long wait though the staffs were polite and friendly.
Reviewed February 19, 2013

Elaine from Singapore
Couple
Stayed 2 nights in February 2013
Cosy room
Spacious and cosy room. Desk. Fast Internet connection. Room view. Bathroom. Comfortable bed.
we love the room! the ceiling-to-floor window made the room even more spacious. the bathroom was large and cosy. we love the bathtub as well, allowing us to watch tv even. this is definitely a room worth the stay!
Reviewed February 19, 2013

YENNY from Indonesia
Solo traveler
Deluxe King Or Twin
Stayed 4 nights in January 2013
Great hotel
big room
close location to the casino resort. good hotel with spacious room. very friendly staffs... access to the room is restricted to the key holder ensures safety. definitely worth coming back
Reviewed February 18, 2013

Sandra from United States
Couple
Panoramic King
Stayed 1 night in February 2013
Beautiful hotel, friendly staff, luxurious rooms
Awesome bathtub and view
Great hotel for sightseeing base and relaxing. Could walk to Singapore flyer and Marina. Several huge malls within walking distance. Mrs station also close by. Booking station for hop on hop off buses and famous Duck Tours also within walking distance. Hotel interior and rooms very luxurious. Easy, quick check in. Very nice pool.
Reviewed February 16, 2013

Rasmey from Cambodia
Couple
Stayed 1 night in February 2013
Wonderful service
Amazing customer service and very lovely staff
i thought the hotel interior and exterior features are wonderful. the room was great and the service was very well done.
Reviewed February 16, 2013

Joanna from United Kingdom
Couple
Stayed 2 nights in February 2013
Great location, good service, lovely pool
Location, recently refurbished, friendly staff
Located right opposite Marina Bay Sands, easy walking distance to Marina Bay, Clarke Quay, Boat Quay etc. and MRT on the doorstep. Has recently been refurbished to a high standard. But they have retained their most unique feature - music piped into the water in the swimming pool!
Reviewed February 15, 2013

Chayanee from Thailand
Group
Deluxe King Or Twin
Stayed 2 nights in February 2013
Good location , Nice room ,
Location
We wanted to visit singapore flyer , garden by the bay and marina bay sand. This is one of the best location among the ritz , marina bay sand and Mandarin. It takes 5 mins walk to all our destination. 1 min to MRT. Huge space , swimming pool,gym etc. Lots of restaurant. THe room is quite new and nicely decorated. Same as receptions and bars. THe gym and swimming pool is a bit dated but function well.
Reviewed February 14, 2013


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