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Pan Pacific Tianjin
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8.6 Excellent location
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8.6Location
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Excellent
From 89 reviewsSee what guests said
8.7
93% would recommend to a friend
  • Airport transfer

  • 350 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

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Room choices
Deluxe King City View
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  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Deluxe King River View
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  • River view
  • 41 m²/441 ft²
  • 1 king bed
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Premier City View Twin Room
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  • City view
  • 46 m²/495 ft²
  • 1 king bed
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Club River View King Room
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  • River view
  • 41 m²/441 ft²
  • 1 king bed
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Club City View
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  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Club Twin
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  • City view
  • 46 m²/495 ft²
  • 2 single beds
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Premier Twin River View
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  • City view
  • 48 m²/517 ft²
  • 2 single beds
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Verified guest reviews

Agoda Reviews (89)
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Cleanliness9.1
Facilities8.6
Location8.6
Room comfort and quality8.3
Service8.9
Value for money8.7
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Showing 75 verified guest comments
12345
6.4
weng from Singapore
Couple
Deluxe King City View
Stayed 2 nights in November 2017
Poor service
Pros, Near to major tourist city attractions and near to Tianjin West Station. Cons Buffet breakfast is below international standard Room service food miserably small portion and meat in the wonton dumpling doesn't taste fresh and also overcooked. Bell boy doesn't bother to flag a cab for you and ask you to walk out to the main road Take too long to register
Reviewed December 03, 2017
Dear Guest, thank you for your comments. We sincerely apologized for the inconvenience caused. We highly appreciate your constructive feedback, we will revert your concern to relevant department and increase trainging to our staff . Thank you again for your reviews and we look forward to seeing you again soon!
Responded December 04, 2017
Pan Pacific Tianjin
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9.2
Ann from United States
Couple
Deluxe King City View
Stayed 1 night in August 2017
Exceptional
We had a nice stay at the Pan Pacific in Tianjin. Rooms were well-appointed and comfortable, with a robust entertainment system. The hotel, while within walking distance of the river, isn’t located super centrally. In order to get to the main points of interest in Tianjin, we had to taxi or use shared bicycles (Ofo and Mobike). This meant that the view out of the room was not spectacular, without the view of the riverfront. Breakfast was not included, so I can’t speak to the quality of the cafeteria. Overall, however, the rooms were clean, comfortable, and the rain shower was nice. Good value for money.
Reviewed November 30, 2017
Dear Ann, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Responded December 04, 2017
Pan Pacific Tianjin
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8.8
ALEXANDER from United Kingdom
Business traveler
Deluxe King City View
Stayed 2 nights in November 2017
Business trip
I like this hotel as it's in a good location but in the winter time it's very hot in the hotel and they turn of the AC I the rooms so you can't regulate the temperature.
Reviewed November 26, 2017
Dear Alexander, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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Pan Pacific Tianjin
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7.6
ALEXANDER from United Kingdom
Business traveler
Deluxe King City View
Stayed 3 nights in October 2017
Very good
Good hotel but the rooms where very hot at night and the AC was not working at this time of the year for some reson
Reviewed October 17, 2017
Dear Alexander , thank you for your comments. We sincerely apologized for the inconvenience caused by the AC, and we are at the same time double check the rooms condition before guests' check in to make sure the pleasant stay. On behalf of Pan Pacific Tianjin, I would like to thank you once again for sharing your comments and we look forward to welcoming you back for another refreshing Pacific experience with us.
Responded October 26, 2017
Pan Pacific Tianjin
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8.8
ALEXANDER from United Kingdom
Business traveler
Deluxe King City View
Stayed 3 nights in August 2017
Business trip
I like this hotel its in a good location and the rooms are nice the Staff very help full
Reviewed August 05, 2017
Dear Alexander Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pan Pacific Tianin Hotel
Responded August 15, 2017
Pan Pacific Tianjin
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10.0
Chun from Malaysia
Solo traveler
Deluxe King City View
Stayed 1 night in July 2017
great hotel woth all necessary basic and extra amenities
staff is friendly and helpful. just 5-10mins walk to the Tianjin's Eye
Reviewed July 23, 2017
Dear guest, thank you for taking your time to share your reviews. We will work harder to offer the best facilities, especially the personalized service and provide more pleasant stay during your next stay. We highly appreciate your constructive feedback, we will revert your concern to relevant department for further improving. We look forward to welcoming you back for another refreshing Pacific experience with us.
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Pan Pacific Tianjin
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10.0
Mei from Malaysia
Couple
Deluxe King City View
Stayed 1 night in September 2016
Exceptional
useful tips are given by front office manager. Very helpful and good service
Reviewed July 06, 2017
Dear guest, thank you for taking your time to share your reviews. We will work harder to offer the best facilities, especially the personalized service and provide more pleasant stay during your next stay. We highly appreciate your constructive feedback, we will revert your concern to relevant department for further improving. We look forward to welcoming you back for another refreshing Pacific experience with us.
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Pan Pacific Tianjin
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8.8
ALEXANDER from United Kingdom
Business traveler
Deluxe King City View
Stayed 2 nights in June 2017
Excellent
Nice hotel good rooms and nice comfortable bed.
Reviewed July 02, 2017
Dear guest, thank you for taking your time to share your reviews. We will work harder to offer the best facilities, especially the personalized service and provide more pleasant stay during your next stay. We highly appreciate your constructive feedback, we will revert your concern to relevant department for further improving. We look forward to welcoming you back for another refreshing Pacific experience with us.
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Pan Pacific Tianjin
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8.0
Chor from Singapore
Family with teens
Deluxe King City View
Stayed 2 nights in December 2016
Excellent
Spacious rooms, beautiful view. Excellent experience
Reviewed January 16, 2017
Dear guest, thank you for taking your time to share your reviews. We will work harder to offer the best facilities, especially the personalized service and provide more pleasant stay during your next stay. We highly appreciate your constructive feedback, we will revert your concern to relevant department for further improving. We look forward to welcoming you back for another refreshing Pacific experience with us.
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Pan Pacific Tianjin
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8.0
TANG from Malaysia
Family with teens
Deluxe King City View
Stayed 2 nights in October 2016
Nothing much in Tianjin
Only for a short trip is ok, stayed 2 nights and it is like forever
Reviewed November 04, 2016
Dear guest, thank you for taking your time to share your reviews. We will work harder to offer the best facilities, especially the personalized service and provide more pleasant stay during your next stay. We highly appreciate your constructive feedback, we will revert your concern to relevant department for further improving. We look forward to welcoming you back for another refreshing Pacific experience with us.
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Pan Pacific Tianjin
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