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Wyndham Alltra Cancun All Inclusive Resort
Wyndham Alltra Cancun All Inclusive Resort
a beach filled with lots of colorful umbrellas, Wyndham Alltra Cancun All Inclusive Resort in Cancun
a man and woman sitting at a table with food, Wyndham Alltra Cancun All Inclusive Resort in Cancun
a beach with a pool and a beach chair, Wyndham Alltra Cancun All Inclusive Resort in Cancun
Swimming pool [outdoor], Wyndham Alltra Cancun All Inclusive Resort in Cancun
Swimming pool [outdoor], Wyndham Alltra Cancun All Inclusive Resort in Cancun

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8.8

Excellent

3,258 reviews

3,258 reviews

Food & Dining2
Beach2
View1
See map
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
La Isla Shopping Village 1.3 km
Interactive Aquarium 1.4 km
Avenida Kukulkan 2.1 km
Torre Escenica 4.2 km
Mayan Museum of Cancun 5.5 km
Playa Delfines 6.5 km
El Rey Archaeological Zone 7.0 km
Mercado 28 Market 9.4 km
Wet'n Wild Cancun 12.2 km
Xoximilco Cancun by Xcaret 17.4 km
Nearby landmarks
Playa Chacmool 120 m
Ciclopista 200 m
Museo de Arte Popular Mexicano 200 m
Flamingo Mall 260 m
Plaza la Fiesta 670 m
Scorpion's Temple 1.1 km
Coco Bongo Show and Disco 1.2 km
Cancun Wax Museum 1.2 km
Glazz 1.3 km
Cancun Convention Center 1.3 km

Wyndham Alltra Cancun All Inclusive Resort

Blvd. Kukulcan Km. 11.5, Hotel Zone, Cancun, Mexico, 77500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Kids club

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
Value for money7.6
Distance to city center11.5km
Location rating8.4
Nearest airportCancun International Airport (CUN)
Distance to airport14.9 km

Rooms available at Wyndham Alltra Cancun All Inclusive Resort

SUITE Master Suite One Bedroom 1 King Bed Ocean Front - Gmfk
...
    Enter dates to see prices
    JUNIOR SUITE Junior Suite 1 King Bed Beachfront Walk Out - Gjwk
    ...
      Enter dates to see prices
      Junior Suite 1 King Bed, Beachfront Infinity Swim Up
      ...
      • Shower
      • 1 king bed and 1 sofa bed
      Enter dates to see prices
      SUITE Master Suite One Bedroom 1 King Bed Ocean View - Gmok
      ...
        Enter dates to see prices
        Standard Room
        ...
        • Room size: 35 m²/377 ft²
        • Balcony/terrace
        Enter dates to see prices
        Junior Suite
        ...
        • Room size: 35 m²/377 ft²
        • Balcony/terrace
        • 2 double beds or 1 king bed
        Enter dates to see prices
        Junior Suite Ocean Front
        ...
        • Room size: 35 m²/377 ft²
        • Balcony/terrace
        • 2 double beds or 1 king bed
        Enter dates to see prices
        Junior Suite with Ocean View
        ...
        • Room size: 35 m²/377 ft²
        • Balcony/terrace
        • 1 king bed or 2 double beds
        Enter dates to see prices
        Presidential Suite
        ...
        • Room size: 127 m²/1367 ft²
        • Balcony/terrace
        • 1 king bed and 1 sofa bed
        Enter dates to see prices
        Junior King Suite Ocean Front
        ...
        • Room size: 35 m²/377 ft²
        • Balcony/terrace
        • 1 king bed
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Wyndham Alltra Cancun All Inclusive Resort?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Wyndham Alltra Cancun All Inclusive Resort?

        Wyndham Alltra Cancun All Inclusive Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Wyndham Alltra Cancun All Inclusive Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Wyndham Alltra Cancun All Inclusive Resort has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

        Is breakfast offered at Wyndham Alltra Cancun All Inclusive Resort?

        Start your mornings right, with the continental and buffet breakfast options offered at Wyndham Alltra Cancun All Inclusive Resort.

        What are my dining options at Wyndham Alltra Cancun All Inclusive Resort?

        Wyndham Alltra Cancun All Inclusive Resort features on-site restaurants for your dining convenience.

        What is the smoking policy at Wyndham Alltra Cancun All Inclusive Resort?

        Wyndham Alltra Cancun All Inclusive Resort does permit smoking in some areas and is not 100% smoke-free.

        What restaurants are nearby Wyndham Alltra Cancun All Inclusive Resort?

        Wyndham Alltra Cancun All Inclusive Resort is located in Hotel Zone, famous for good restaurants such as Mextreme, Lorenzillo's and El Fish Fritanga.

        What popular shopping places are close to Wyndham Alltra Cancun All Inclusive Resort?

        Shopping options in Wyndham Alltra Cancun All Inclusive Resort’s Hotel Zone neighborhood include La Isla Shopping Village, Flea Market Coral Negro and Luxury Avenue Cancun.

        What are popular attractions near Wyndham Alltra Cancun All Inclusive Resort?

        Wyndham Alltra Cancun All Inclusive Resort is located in Hotel Zone area, which is famous for attractions such as Avenida Kukulkan, Mayan Museum of Cancun and Interactive Aquarium.

        What popular beaches are close to Wyndham Alltra Cancun All Inclusive Resort?

        Wyndham Alltra Cancun All Inclusive Resort is located in the Hotel Zone area, which includes Playa Delfines, Playa Tortugas and Mandala Beach.

        See map

        Explore the neighborhood

        Property ranking|Compared to 1,128 Cancun properties
        See all rankings
        Room comfort score
        6.7/10
        Location score
        8.4/10
        Service score
        8.1/10
        Cleanliness score
        8.4/10
        Better than
        97
        %
        of Cancun properties
        Better than
        95
        %
        of Cancun properties
        Better than
        95
        %
        of Cancun properties
        Better than
        95
        %
        of Cancun properties
        Overall rating:

        8.8

        Excellent
        3,258 reviews
        Cleanliness
        8.4
        Facilities
        7.9
        Location
        8.4
        Read all reviews >
        More about Wyndham Alltra Cancun All Inclusive Resort

        More about Wyndham Alltra Cancun All Inclusive Resort

        Wyndham Alltra Cancun All Inclusive Resort

        Wake up to the wonder of Cancun with a stay at Wyndham Alltra Cancun All Inclusive Resort, located only minutes from the heart of the city. Need a few things? Located conveniently 1.3 km from La Isla Shopping Village, Wyndham Alltra Cancun All Inclusive Resort provides easy access to general goods and shopping.
        The facilities and services provided by Wyndham Alltra Cancun All Inclusive Resort ensure a pleasant stay for guests. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the resort can arrange it before your check-in date. Exploring Cancun is made even more convenient with the car hire and shuttle services available at the resort.
        If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available.
        For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.


        Dining and things to do

        Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Wyndham Alltra Cancun All Inclusive Resort. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
        To fill your days, be sure to check out the fantastic facilities offered at Wyndham Alltra Cancun All Inclusive Resort. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
        Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. Water sports are incredibly convenient with water park provided by Wyndham Alltra Cancun All Inclusive Resort.
        Have fun without traveling far, by taking advantage of the mini golf course, yoga room, tennis court and golf course on site at Wyndham Alltra Cancun All Inclusive Resort. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


        Around the property

        One doesn't need to look far as the resort enjoys close proximity to sightseeing options and local attractions. Get a photograph of yourself in front of Avenida Kukulkan located 2.0 km away, a must-see for anyone visiting Cancun. Keep your vacation simple, with a visit to Playa Delfines just 6.9 km away, where the ocean breeze makes you instantly feel relaxed.


        Reasons to stay here

        Guests who stayed here rated the facilities above 95% of other accommodations in the city.
        Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
        It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Cancun.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.9

        Most talked about facilities

        Food & Dining

        3 mentions

        Beach

        2 mentions

        Languages spoken
        • English
        • Spanish
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Billiards
        • Fitness center
        • Game room
        • Garden
        • Golf course [on-site]
        • Hot tub
        • Massage
        • Mini golf course
        • On-site entertainment
        • Pool with view
        • Private beach
        • Sauna
        • Spa
        • Spa/sauna
        • Steamroom
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Tennis court
        • Ticket services
        • Tours
        • Water park
        • Water sports (non-motorized)
        • Yoga room
        Cleanliness and safety
        • Anti-viral cleaning products
        • Breakfast in room
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Alternative meal arrangement
        • Bar
        • Breakfast [buffet]
        • Breakfast [continental]
        • Coffee shop
        • Poolside bar
        • Restaurants
        • Room service
        • Snack bar
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Chapel
        • Concierge
        • Convenience store
        • Currency exchange
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Food delivery
        • Gift/souvenir shop
        • Grooming service
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Salon
        • Shops
        • Shrine
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Babysitting service
        • Family room
        • Kids club
        • Playground
        • Swimming pool [kids]
        Land sports
        • Golf course (within 3 km)
        Access
        • Check-in/out [express]
        • Check-in/out [private]
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Valet parking

        Food and dining

        Breakfast options
        • American
        • Continental
        • Buffet
        Restaurants on site
        Ventanas
        • Cuisine: International
        • Menu: A-la-carte
        Viaggio
        • Cuisine: Italian
        • Menu: Buffet
        Casa de Rosa
        • Cuisine: Mexican
        • Menu: Buffet
        At Sunset
        • Cuisine: American, European
        • Menu: Buffet
        Deck 74
        • Cuisine: International
        • Menu: A-la-carte
        Jack´s 24
        • Cuisine: Tex-Mex
        Panama Coffee Co.
        • No additional information available
        Jack's Shack
        • Cuisine: Mexican
        • Menu: Buffet

        Location

        Blvd. Kukulcan Km. 11.5, Hotel Zone, Cancun, Mexico, 77500
        Excellent
        Location

        8.4

        Airports
        • Cancun International Airport (CUN)
          14.9 km
        • Cozumel International Airport (CZM)
          70.0 km
        Public transportation
        • Cancun Bus Station
          8.8 km
        • ADO Bus Station
          8.8 km
        Hospital or clinic
        • International Medical Center
          3.4 km
        Shopping
        • La Isla Shopping Village
          1.3 km
        Convenience store
        • On-site
        Cash withdrawal
        • ATM on-site

        What's nearby

        Popular landmarks
        • La Isla Shopping Village
          1.3 km
        • Interactive Aquarium
          1.4 km
        • Avenida Kukulkan
          2.1 km
        • Torre Escenica
          4.2 km
        • Mayan Museum of Cancun
          5.5 km
        • Playa Delfines
          6.5 km
        • El Rey Archaeological Zone
          7.0 km
        • Mercado 28 Market
          9.4 km
        • Wet'n Wild Cancun
          12.2 km
        • Xoximilco Cancun by Xcaret
          17.4 km
        Nearby landmarks
        • Playa Chacmool
          120 m
        • Ciclopista
          200 m
        • Museo de Arte Popular Mexicano
          200 m
        • Flamingo Mall
          260 m
        • Plaza la Fiesta
          670 m
        • Scorpion's Temple
          1.1 km
        • Coco Bongo Show and Disco
          1.2 km
        • Cancun Wax Museum
          1.2 km
        • Glazz
          1.3 km
        • Cancun Convention Center
          1.3 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-1 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 2 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until12:00
        Getting around
        • Distance from city center11.5km
        The property
        • Non-smoking rooms/floorsyes
        • Number of bars/lounges8
        • Number of floors6
        • Number of restaurants8
        • Number of rooms 470
        • Room voltage120
        • Year property opened2004
        • Most recent renovation2012

        Reviews of Wyndham Alltra Cancun All Inclusive Resort from real guests

        Provided by verified guests of Agoda
        8.0
        /
        10
        Cleanliness8.4
        Facilities7.9
        Location8.4
        Room comfort and quality6.7
        Service8.1
        Value for money7.6
        High score for Cancun
        Rating
        9+ Exceptional (7)
        8-9 Excellent (4)
        7-8 Very Good (2)
        6-7 Good (2)
        <6 Below Expectation (6)
        Time of the year
        Mar - May (6)
        Jun - Aug (4)
        Sep - Nov (6)
        Dec - Feb (5)

        Show reviews that mention 

        Showing 21 verified guest comments
        12
        10.0
        Exceptional
        Evelyn from United States
        Couple
        Junior Suite with Ocean View
        Stayed 5 nights in January 2019

        Amazing views!”

        I fell in love! The resort was breath taking the staff was great. Delicious food and all you can drink with an amazing ocean front view and close to the beach. Panama Jack reaort is near everything just a few min away from the nightlife and 10min away from the famous flea market Mercado 28. Defineatly will be coming back.

        Reviewed January 18, 2019

        See room deals

        8.8
        Excellent
        Andre from United States
        Family with young children
        Stayed 2 nights in November 2016

        Great experience. Facilities were clean and well kept. Room was spacious and updated. Kid activities”

        Pros. Lots of kid activities, room, 24hr snack bar, staff very friendly and attentive, 5v restaurants to choose from, all inclusive. Cons. Food a bit bland, ocean was too rough to do anything but wave ride.

        Reviewed November 22, 2016

        See room deals

        7.0
        Very good
        Andrew from Australia
        Family with teens
        Stayed 6 nights in December 2012

        Big hotel in great location”

        Hotel very nice and beach excellent

        hotel is big and spacious but very crowded. rooms big and very good. restaurants and bars busy and sometimes difficult to get a table. food ok and plentiful but not great. entertainment at night and tvs for watching sport. outside areas very good. beach and swimming were outstanding. water service to sunlounges. good tours desk. some staff very difficult to deal with and night mamager on check-in was rude and unhelpful. no 'old part of town' to visit in cancun. weather great.

        Reviewed January 27, 2013

        See room deals

        9.6
        Exceptional
        Stan from United States
        Couple
        Stayed 4 nights in April 2016

        Fantastic Vacation”

        First if you are over 6' you will love the showers!! Guys you know what I mean, the shower head is high enough for 6'9" to take a shower without bending over!!!!!! Food was fantastic in all the restaurants, drinks were great and people were fun. The beach bartenders were fantastic and to much fun. Sabin, queen of activities, was so nice and helpful and got all of us to participate in poolside activities/drinking games... I'm going to stay here again!!!!!!!!!!!!!!!!!!

        Reviewed May 10, 2016

        See room deals

        6.0
        Nazrullah from United States
        Couple
        Stayed 6 nights in December 2017

        Boring Club Catering to Families and Elderly”

        This club was extremely boring. I decided to come back to Gran Caribe as I first came in 2013 and it was very fun then. At that time it was full of young adults and the resort was packed with people and entertainment. Fast forward to present day and it's completely the opposite. All entertainment and music is shut off in the lobby/stage at 9:30PM sharp. There is nothing to do after that other than sit and watch ESPN on mute. They threw a decent NYE party and the dinner was excellent, but other than NYE night it felt like a senior citizen home where all their grandchildren were visiting. The resort now has two waterslides, a pirate ship with waterslides as well, a kids club, and miniature golf that's completely catered to kids. If that's what they want to be, it's great... but I won't be coming to party here in the future.

        Reviewed January 08, 2018

        See room deals

        9.2
        Exceptional
        Bianca from United States
        Group
        Stayed 4 nights in March 2018

        Exceptional”

        some of their food could be better, but overall it was a great place! really beautiful with very attentive staff members

        Reviewed March 19, 2018

        See room deals

        6.8
        Good
        Olga from Mexico
        Couple
        Stayed 11 nights in May 2019

        Good”

        Frontdesk is Not good at all, try to calculate undelivered performance, sloppy, unprofessional

        Reviewed June 03, 2019

        See room deals

        4.7
        YOON from South Korea
        Couple
        Stayed 1 night in June 2015

        not good”

        Gran Caribe Real Resort & Spa - All Inclusive

        I made mistake, which i made reservation for one person. It happened because the price was almost same for 2 people. So when I arrived I had to pay extra 102 US dollar. So there was a little delay for check in. The staff at the front was no nice, no polite and did not give us wellcome drink, which other people did. Room was small and really humid. Menu book in the room is old with wrong informations. Restaurant was not good, food with only small choice.

        Reviewed June 24, 2015

        See room deals

        4.4
        Lisa from United States
        Couple
        Stayed 1 night in October 2017

        I cried so hard ”

        To say I was disappointed is an understatement; this hotel was a lot more expensive than the Marriott we previously stayed in by $75. The drinks and food (Oreo's) were awful. I am never going to return even if I had a free week stay - I would not come back.

        Reviewed October 12, 2017

        See room deals

        2.0
        Joanna
        Family with teens
        Stayed 4 nights in November 2017

        If you want troubles, please chose here!”

        If you want to wait for hours for checking, please chose here; If you want to be surrounded by construction noise, fire and dust, please choose here; if you want to re-set your room key to working every single day, please chose here.

        Reviewed November 28, 2017

        See room deals

        4.0
        Gisela from United States
        Couple
        Stayed 1 night in August 2013

        no liked, ”

        the mexican restaurant, it's the only good thing and beach

        horrible, fatal, the only good this was the mexican restaurat and the beach. thats it.

        Reviewed August 22, 2013

        See room deals

        9.7
        Exceptional
        Omar from Saudi Arabia
        Solo traveler
        Stayed 2 nights in December 2015

        Great location service and value for money”

        Location. Service. Money value
        Reviewed December 25, 2015

        See room deals

        7.6
        Very good
        Enrique from Costa Rica
        Family with young children
        Stayed 4 nights in September 2016

        Bien pero...”

        les falta modernizar sus habitaciones, por lo que se paga uno esperaría que estuvieran en mejores condiciones (puertas cerrajerias) mi balcón tenia una fuga de agua. Excelente para ir con ninhos pequeños por el mini parque acuatico que poseen. El sistema de check in y chek out fue excelente no duramos mas de 10 min en ingresar y para la salida ni tuvimos que pasar por el front office. Los restaurantes estan bien, el del buffet tiene variedad pero en varias ocasiones sus meseros y cocineros no nos hicieron buena cara al pedir bebidas o preguntar por los alimentos. El restaurante italiano es excelente y el restaurante Mejicano no nos fue bien, duraron mas de una hora en servirnos y nos tuvimos que ir al restaurante buffet.En general el hotel estuvo bien pero tiene que mejorar.

        Reviewed September 23, 2016

        See room deals

        8.3
        Excellent
        ivan from Venezuela
        Family with young children
        Stayed 9 nights in September 2013

        muy buena”

        precio comodidad y buen servicio

        buena eleccion, excelente precio-valor. El hotel muy bien su personal amigable

        Reviewed September 28, 2013

        See room deals

        9.2
        Exceptional
        MISAKI from Canada
        Group
        Stayed 2 nights in January 2018

        清潔感あるオシャレなホテル”

        オーシャンフロントの部屋が最高に良かった!掃除も行き届いていた! スタッフもみんな親切でフレンドリー!Restaurantの味はあまり美味しくない所が多かったけれど。雰囲気は何処も素晴らしかった! Barでは夜になると様々なイベントをしていて楽しめた! 寒くて海には入れなかったけれど、プールは温水になっていて入れて楽しかった!

        Reviewed January 23, 2018

        See room deals

        8.0
        Excellent
        YOKO from Japan
        Family with young children
        Stayed 3 nights in May 2016

        オールインクルーシブはとても楽ちん♬”

        11年ぶり二度目の滞在でしたが、今回は幼子3人(5歳、4歳、1歳)連れファミリーでの宿泊でした。到着早々懐かしさで感動していたのもつかの間、予約時に子どもの人数を入力するのを忘れた為、子どもらの追加料金を取られ、かなり予算オーバーしましたが、我々家族の人数を考慮してスタッフの方がファミリールームにグレードupして下さいました。[飲み物&食事]美味しいウェルカムドリンクから始まり、以前は予約制だったメキシカン料理とイタリアンは予約制ではなくなっていました。しかし、イタリアンはコンスタントに毎回込み合っており、時間帯によりますが30分~1時間の待ち時間が必要なので、出来ればopen開始の18時には行ったほうがよさそうです。(我が家としては、味はいまいちでいたが…)一方でメキシカンは最高に美味しくて、滞在中3回も利用しました。こども達としては、午前午後に各1階ずつロビーで提供されるドーナツ&パン系が最高に美味しく、小腹がすくとすかさず食べに行っていました。また、主人はそこに出ているマヤコーヒーもとても気に入っていました。[館内施設]子ども達は、船のプール、スライダー、キッズルーム&プールは結局それぞれ1日くらいに楽しんだだけで、後は大方海か真ん中のメインプールで遊びました。キッズルーム内とパットゴルフは全く利用しませんでした。メインプールでも子ども&赤ちゃんでも入れるように高台になっている所があるのでとても便利でした。私は、子どもの一人が寝ている間にスパのジャグジーとミストサウナを何度も利用しましたが、とても快適で最高でした。夜は、フロント向かいのバーで毎日イベントが変わるので、子ども達共々とても楽しめました。夜遅くまでやっているのでついつい夜更かししてしまいました。[ビーチ]海に入るときには、ビーチサイドにあるベットを利用しました。そこで飲み物を頼んだり、子ども達を寝かせたりととても便利でした。[部屋]最初の3日はファミリールームでしたが、まったく眺望は期待できません。目の前はパットゴルフが見えました。最終日にはわずかな金額でオーシャンフロントにグレードupしてもらいましたが、本当に部屋からの眺めが良くて感動しました。眺めがとてもいいのでルームサービスを頼んで家族で部屋でゆっくりしました。トータル4泊5日の滞在でしたが、とても贅沢な時間を過ごせました。

        Reviewed May 12, 2016

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        8.3
        Excellent
        KAZUTAKA from Japan
        Couple
        Stayed 4 nights in October 2014

        床が滑ります。”

        何度か宿泊しているので慣れている。清潔感がある。

        1)チェックインしてから部屋へ案内される迄時間がかかった。 2)床が濡れていると、とても滑りやすく、危険だと思った。2度程こけた。 3)オーシャンビューの部屋を勧められ30ドル×4泊を支払ったが、部屋のとなりと斜め下の階下は改装工事中で日中はずっとうるさかった。

        Reviewed October 25, 2014

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        8.4
        Excellent
        YU from Taiwan
        Business traveler
        Stayed 2 nights in March 2019

        再次造訪, 但有點失望”

        去年九月入住, 今年三月又入住。但對於大部分服務人員, 都有點失望

        Reviewed March 25, 2019

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        4.0
        Min-hwa from Canada
        Solo traveler
        Special Standard - 2 beds requested
        Stayed 1 night in May 2018

        서비스완전개떡임”

        함굼삼람만 알암봄심길.. 숨건윔엠 죽음 갬밈감 있었는뎀돔 금냥 약맘뿜림곰 흄감 왐점힘 망쳤엄욤. 캄움텀 삼람들 일똑밤롬 암함곰 죽음갬밈감 있었다곰했늠뎀돔 미암하단 솜림안함;;; 엄쩜람곰 이런푬정... ;; 금림곰 곰객들 댐함김를 갬떡같임함....

        Reviewed May 10, 2018

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        10.0
        Exceptional
        EUN from United States
        Solo traveler
        Stayed 3 nights in July 2017

        오랜만에 친구와 여름휴가”

        넓고깨끗한방에 합리적인가격. 베란다의 해먹도 좋았고 식당의음식도 상당히 괜찮음. 가족단위여행객이많음. 바닷가선베드에서 원없이휴식.

        Reviewed August 10, 2017

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        12
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