8.8

Excellent
/10
(1,484 reviews)See what guests said
Food & Dining2
Beach2
View1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
La Isla Shopping Village 1.3 km
Interactive Aquarium 1.4 km
Avenida Kukulkan 2.1 km
Torre Escenica 4.2 km
Mayan Museum of Cancun 5.5 km
El Rey Archaeological Zone 7.0 km
Playa Delfines 7.0 km
Mercado 28 Market 9.4 km
Wet'n Wild Cancun 12.2 km
Xoximilco Cancun by Xcaret 17.4 km
Nearby landmarks
Forum Beach Cancun 200 m
Playa Caracol 200 m
Ciclopista 200 m
Museo de Arte Popular Mexicano 200 m
Flamingo Mall 260 m
Plaza la Fiesta 670 m
Delirio Day Club 800 m
Scorpion's Temple 1.1 km
Coco Bongo Show and Disco 1.2 km
Cancun Wax Museum 1.2 km
Panama Jack Resort Cancun All Inclusive
 Panama Jack Resort Cancun All Inclusive
Lobby Panama Jack Resort Cancun All Inclusive
Interior view Panama Jack Resort Cancun All Inclusive
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Free Wi-Fi

Panama Jack Resort Cancun All Inclusive

Blvd. Kukulcan Km. 11.5, Hotel Zone, Cancun, Mexico, 77500 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money7.4
Distance to city center11.5km
Location rating8.2
Nearest airportCancún International Airport (CUN)
Distance to airport15.1 km

Rooms available at Panama Jack Resort Cancun All Inclusive

Gran Master One Bedroom Suite Oceanfront with Spa Bath
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 queen bed
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Gran Presidential One Bedroom Suite Ocean View with Spa Bath
...
  • Room size: 139 m²/1496 ft²
  • Balcony/terrace
  • 1 queen bed
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Gran Master One-Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Grand Master Suite with Ocean View with Spa Bath
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 sofa bed & 1 queen bed
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Suite with Private Pool - Adults Only
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 queen bed
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Gran Junior Suite - Beach Front Walk-Out
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 double beds and 1 queen b...
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Junior Suite Oceanfront
...
  • Room size: 35 m²/377 ft²
  • Balcony/terrace
  • 1 queen bed and 1 double be...
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Family Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 bunk bed and 1 queen bed
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Junior Suite
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 double bed and 1 queen be...
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Junior Suite with Ocean View
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 2 queen beds and 1 double b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Panama Jack Resort Cancun All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Panama Jack Resort Cancun All Inclusive?

Panama Jack Resort Cancun All Inclusive is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Panama Jack Resort Cancun All Inclusive also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Panama Jack Resort Cancun All Inclusive has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cancun with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Panama Jack Resort Cancun All Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at Panama Jack Resort Cancun All Inclusive.

What are my dining options at Panama Jack Resort Cancun All Inclusive?

Panama Jack Resort Cancun All Inclusive features on-site restaurants for your dining convenience.

What is the smoking policy at Panama Jack Resort Cancun All Inclusive?

Panama Jack Resort Cancun All Inclusive does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood
Property ranking|Compared to 1,032 Cancun properties
See all rankings
Room size
100 sqm.
Location score
8.2/10
Service score
7.9/10
Cleanliness score
8.3/10
Bigger than
99
%
of Cancun properties
Better than
95
%
of Cancun properties
Better than
95
%
of Cancun properties
Better than
95
%
of Cancun properties
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Overall rating:

8.8

Excellent
1,484 reviews
Cleanliness
8.3
Facilities
7.6
Location
8.2
Read all reviews >
More about Panama Jack Resort Cancun All Inclusive

More about Panama Jack Resort Cancun All Inclusive

If what you're looking for is a conveniently located hotel in Cancun, look no further than Gran Caribe Real Resort & Spa - All Inclusive. The excitement of the city center is only 11.5km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Gran Caribe Real Resort & Spa - All Inclusive ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, chapel, convenience store, daily housekeeping, gift/souvenir shop.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, separate living room, internet access – wireless (complimentary), whirlpool bathtub, air conditioning, provided to help guests recharge after a long day. The hotel offers fantastic facilities, including hot tub, private beach, fitness center, golf course (on site), golf course (within 3 km), to help you unwind after an action-packed day in the city. With an ideal location and facilities to match, Gran Caribe Real Resort & Spa - All Inclusive hits the spot in many ways.

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Most talked about facilities

Food & Dining

3 mentions

Beach

2 mentions

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental
Buffet

Restaurants on site

Ventanas
Cuisine:International
Menu:A-la-carte
Viaggio
Cuisine:Italian
Menu:Buffet
Casa de Rosa
Cuisine:Mexican
Menu:Buffet
At Sunset
Cuisine:American, European
Menu:Buffet
Deck 74
Cuisine:International
Menu:A-la-carte
Jack´s 24
Cuisine:Tex-Mex
Panama Coffee Co.
No additional information available
Jack's Shack
Cuisine:Mexican
Menu:Buffet
Show more

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Panama Jack Resort Cancun All Inclusive from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.3
Facilities7.6
Location8.2
Room comfort and quality6.7
Service7.9
Value for money7.4
High score for Cancun
Rating
9+ Exceptional (7)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (2)
<6 Below Expectation (6)
Time of the year
Mar - May (6)
Jun - Aug (4)
Sep - Nov (6)
Dec - Feb (5)
Don't miss out!Users are booking a place in Cancun every 8 minutes on Agoda.com
All guests (30)
All languages

Show reviews that mention 

Showing 21 verified guest comments
12
10.0
Exceptional
Evelyn from United States
Couple
Junior Suite with Ocean View
Stayed 5 nights in January 2019

Amazing views!”

I fell in love! The resort was breath taking the staff was great. Delicious food and all you can drink with an amazing ocean front view and close to the beach. Panama Jack reaort is near everything just a few min away from the nightlife and 10min away from the famous flea market Mercado 28. Defineatly will be coming back.

Reviewed January 18, 2019

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8.8
Excellent
Andre from United States
Family with young children
Stayed 2 nights in November 2016

Great experience. Facilities were clean and well kept. Room was spacious and updated. Kid activities”

Pros. Lots of kid activities, room, 24hr snack bar, staff very friendly and attentive, 5v restaurants to choose from, all inclusive. Cons. Food a bit bland, ocean was too rough to do anything but wave ride.

Reviewed November 22, 2016

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7.0
Very good
Andrew from Australia
Family with teens
Stayed 6 nights in December 2012

Big hotel in great location”

Hotel very nice and beach excellent

hotel is big and spacious but very crowded. rooms big and very good. restaurants and bars busy and sometimes difficult to get a table. food ok and plentiful but not great. entertainment at night and tvs for watching sport. outside areas very good. beach and swimming were outstanding. water service to sunlounges. good tours desk. some staff very difficult to deal with and night mamager on check-in was rude and unhelpful. no 'old part of town' to visit in cancun. weather great.

Reviewed January 27, 2013

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9.6
Exceptional
Stan from United States
Couple
Stayed 4 nights in April 2016

Fantastic Vacation”

First if you are over 6' you will love the showers!! Guys you know what I mean, the shower head is high enough for 6'9" to take a shower without bending over!!!!!! Food was fantastic in all the restaurants, drinks were great and people were fun. The beach bartenders were fantastic and to much fun. Sabin, queen of activities, was so nice and helpful and got all of us to participate in poolside activities/drinking games... I'm going to stay here again!!!!!!!!!!!!!!!!!!

Reviewed May 10, 2016

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6.0
Nazrullah from United States
Couple
Stayed 6 nights in December 2017

Boring Club Catering to Families and Elderly”

This club was extremely boring. I decided to come back to Gran Caribe as I first came in 2013 and it was very fun then. At that time it was full of young adults and the resort was packed with people and entertainment. Fast forward to present day and it's completely the opposite. All entertainment and music is shut off in the lobby/stage at 9:30PM sharp. There is nothing to do after that other than sit and watch ESPN on mute. They threw a decent NYE party and the dinner was excellent, but other than NYE night it felt like a senior citizen home where all their grandchildren were visiting. The resort now has two waterslides, a pirate ship with waterslides as well, a kids club, and miniature golf that's completely catered to kids. If that's what they want to be, it's great... but I won't be coming to party here in the future.

Reviewed January 08, 2018

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9.2
Exceptional
Bianca from United States
Group
Stayed 4 nights in March 2018

Exceptional”

some of their food could be better, but overall it was a great place! really beautiful with very attentive staff members

Reviewed March 19, 2018

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6.8
Good
Olga from Mexico
Couple
Stayed 11 nights in May 2019

Good”

Frontdesk is Not good at all, try to calculate undelivered performance, sloppy, unprofessional

Reviewed June 03, 2019

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4.7
YOON from South Korea
Couple
Stayed 1 night in June 2015

not good”

Gran Caribe Real Resort & Spa - All Inclusive

I made mistake, which i made reservation for one person. It happened because the price was almost same for 2 people. So when I arrived I had to pay extra 102 US dollar. So there was a little delay for check in. The staff at the front was no nice, no polite and did not give us wellcome drink, which other people did. Room was small and really humid. Menu book in the room is old with wrong informations. Restaurant was not good, food with only small choice.

Reviewed June 24, 2015

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4.4
Lisa from United States
Couple
Junior Suite with Ocean View
Stayed 1 night in October 2017

I cried so hard ”

To say I was disappointed is an understatement; this hotel was a lot more expensive than the Marriott we previously stayed in by $75. The drinks and food (Oreo's) were awful. I am never going to return even if I had a free week stay - I would not come back.

Reviewed October 12, 2017

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2.0
Joanna
Family with teens
Stayed 4 nights in November 2017

If you want troubles, please chose here!”

If you want to wait for hours for checking, please chose here; If you want to be surrounded by construction noise, fire and dust, please choose here; if you want to re-set your room key to working every single day, please chose here.

Reviewed November 28, 2017

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4.0
Gisela from United States
Couple
Stayed 1 night in August 2013

no liked, ”

the mexican restaurant, it's the only good thing and beach

horrible, fatal, the only good this was the mexican restaurat and the beach. thats it.

Reviewed August 22, 2013

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9.7
Exceptional
Omar from Saudi Arabia
Solo traveler
Stayed 2 nights in December 2015

Great location service and value for money”

Location. Service. Money value
Reviewed December 25, 2015

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7.6
Very good
Enrique from Costa Rica
Family with young children
Stayed 4 nights in September 2016

Bien pero...”

les falta modernizar sus habitaciones, por lo que se paga uno esperaría que estuvieran en mejores condiciones (puertas cerrajerias) mi balcón tenia una fuga de agua. Excelente para ir con ninhos pequeños por el mini parque acuatico que poseen. El sistema de check in y chek out fue excelente no duramos mas de 10 min en ingresar y para la salida ni tuvimos que pasar por el front office. Los restaurantes estan bien, el del buffet tiene variedad pero en varias ocasiones sus meseros y cocineros no nos hicieron buena cara al pedir bebidas o preguntar por los alimentos. El restaurante italiano es excelente y el restaurante Mejicano no nos fue bien, duraron mas de una hora en servirnos y nos tuvimos que ir al restaurante buffet.En general el hotel estuvo bien pero tiene que mejorar.

Reviewed September 23, 2016

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8.3
Excellent
ivan from Venezuela
Family with young children
Stayed 9 nights in September 2013

muy buena”

precio comodidad y buen servicio

buena eleccion, excelente precio-valor. El hotel muy bien su personal amigable

Reviewed September 28, 2013

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9.2
Exceptional
MISAKI from Canada
Group
Stayed 2 nights in January 2018

清潔感あるオシャレなホテル”

オーシャンフロントの部屋が最高に良かった!掃除も行き届いていた! スタッフもみんな親切でフレンドリー!Restaurantの味はあまり美味しくない所が多かったけれど。雰囲気は何処も素晴らしかった! Barでは夜になると様々なイベントをしていて楽しめた! 寒くて海には入れなかったけれど、プールは温水になっていて入れて楽しかった!

Reviewed January 23, 2018

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8.0
Excellent
YOKO from Japan
Family with young children
Stayed 3 nights in May 2016

オールインクルーシブはとても楽ちん♬”

11年ぶり二度目の滞在でしたが、今回は幼子3人(5歳、4歳、1歳)連れファミリーでの宿泊でした。到着早々懐かしさで感動していたのもつかの間、予約時に子どもの人数を入力するのを忘れた為、子どもらの追加料金を取られ、かなり予算オーバーしましたが、我々家族の人数を考慮してスタッフの方がファミリールームにグレードupして下さいました。[飲み物&食事]美味しいウェルカムドリンクから始まり、以前は予約制だったメキシカン料理とイタリアンは予約制ではなくなっていました。しかし、イタリアンはコンスタントに毎回込み合っており、時間帯によりますが30分~1時間の待ち時間が必要なので、出来ればopen開始の18時には行ったほうがよさそうです。(我が家としては、味はいまいちでいたが…)一方でメキシカンは最高に美味しくて、滞在中3回も利用しました。こども達としては、午前午後に各1階ずつロビーで提供されるドーナツ&パン系が最高に美味しく、小腹がすくとすかさず食べに行っていました。また、主人はそこに出ているマヤコーヒーもとても気に入っていました。[館内施設]子ども達は、船のプール、スライダー、キッズルーム&プールは結局それぞれ1日くらいに楽しんだだけで、後は大方海か真ん中のメインプールで遊びました。キッズルーム内とパットゴルフは全く利用しませんでした。メインプールでも子ども&赤ちゃんでも入れるように高台になっている所があるのでとても便利でした。私は、子どもの一人が寝ている間にスパのジャグジーとミストサウナを何度も利用しましたが、とても快適で最高でした。夜は、フロント向かいのバーで毎日イベントが変わるので、子ども達共々とても楽しめました。夜遅くまでやっているのでついつい夜更かししてしまいました。[ビーチ]海に入るときには、ビーチサイドにあるベットを利用しました。そこで飲み物を頼んだり、子ども達を寝かせたりととても便利でした。[部屋]最初の3日はファミリールームでしたが、まったく眺望は期待できません。目の前はパットゴルフが見えました。最終日にはわずかな金額でオーシャンフロントにグレードupしてもらいましたが、本当に部屋からの眺めが良くて感動しました。眺めがとてもいいのでルームサービスを頼んで家族で部屋でゆっくりしました。トータル4泊5日の滞在でしたが、とても贅沢な時間を過ごせました。

Reviewed May 12, 2016

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8.3
Excellent
KAZUTAKA from Japan
Couple
Stayed 4 nights in October 2014

床が滑ります。”

何度か宿泊しているので慣れている。清潔感がある。

1)チェックインしてから部屋へ案内される迄時間がかかった。 2)床が濡れていると、とても滑りやすく、危険だと思った。2度程こけた。 3)オーシャンビューの部屋を勧められ30ドル×4泊を支払ったが、部屋のとなりと斜め下の階下は改装工事中で日中はずっとうるさかった。

Reviewed October 25, 2014

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8.4
Excellent
YU from Taiwan
Business traveler
Stayed 2 nights in March 2019

再次造訪, 但有點失望”

去年九月入住, 今年三月又入住。但對於大部分服務人員, 都有點失望

Reviewed March 25, 2019

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4.0
Min-hwa from Canada
Solo traveler
Special Standard - 2 beds requested
Stayed 1 night in May 2018

서비스완전개떡임”

함굼삼람만 알암봄심길.. 숨건윔엠 죽음 갬밈감 있었는뎀돔 금냥 약맘뿜림곰 흄감 왐점힘 망쳤엄욤. 캄움텀 삼람들 일똑밤롬 암함곰 죽음갬밈감 있었다곰했늠뎀돔 미암하단 솜림안함;;; 엄쩜람곰 이런푬정... ;; 금림곰 곰객들 댐함김를 갬떡같임함....

Reviewed May 10, 2018

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10.0
Exceptional
EUN from United States
Solo traveler
Junior Suite with Ocean View
Stayed 3 nights in July 2017

오랜만에 친구와 여름휴가”

넓고깨끗한방에 합리적인가격. 베란다의 해먹도 좋았고 식당의음식도 상당히 괜찮음. 가족단위여행객이많음. 바닷가선베드에서 원없이휴식.

Reviewed August 10, 2017

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12
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