Wyndham Alltra Playa del Carmen Adults Only All Inclusive
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Playa del Carmen part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Rio Secreto as well as Playa Punta Esmeralda nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Front desk [24-hour]
Airport transfer
Valet parking
Shuttle service
Swimming pool [indoor]
Spa
Free Wi-Fi in all rooms!
BBQ facilities
We made the most out of it ”
First bit is probably for Agoda - standard rooms do not have a choice of King bed as described! We had to pay a bit more to get an upgraded room which wasn’t too bad so we did. The room was generally good but I wasn’t sure why there were fruit flies in the bathroom area so something wasn’t clean. I would call this pretty much a huge cruise ship but it didn’t even have the activities as advertised. The schedule was given but it was changed last minute. After we checked in, there was a “guide” waiting for us to “give us a tour” but it was barely a walk around the lobby and then it became obvious that he was just a sales guy for the Platinum Service and he actually knew nothing more about the hotel amenities. It was also strange that we are limited a towel each (there is actually a key to get one). But when we discovered the Beach Bar area with the beach volleyball, it got a bit better - we pretty much stayed in that area on our trip. The servers there were nice. Oh and there will be some tipping required... but I didn’t think that they were upset if we didn’t always have the change to do so. Finally the “sushi” bar is NOT real! It always wasn’t open at the time it said it would.
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Location is great.. ”
Pros..... staff and location. Cons... cruise ship quality food, too much sea weed and calling off the hook a restaurant.. no way. That small pool bar should stay open later.
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our holıday was almost ruıned do to bad qualıty ”
our holıday started wıth a rude receptıonıst tellıng us that she can only gıve a room wıth separate beds and change the room next day.we told her that we have only 2 days and we dont want to change the room ın such a short term and when we ınsısted she was rude and we even suggested to go to another hotel she saıd ıt ıs upto you.When we ınsısted to see a manager she went ınsıde and came back tellıng us that she solved the matter.When we entered the room ınstead of ocean vıew we were lookıng at the buıldıngs on the street and ıf we dıd bend from the balcony we could hardly see the vıew..So her solutıon was to punısh us wıth a room that we dıd not book.When we asked she saıd our rooms have partıal sea vıew where we dıd not see at agoda.Shortly bad servıce,hıgh prıce,rude personnel ıncludıng the welcomıng guy to market the hotel card(he dıd not let us go to our room before makıng us sıgn the mmembershıp card of hotel and when we saıd fırsrt we want to go to our room he made a face setıously not welcomıng).I wpould suggest people to fınd a better resort that ıs worth the prıce and servıce ın playa del carmın for not ruınıng theır holıday and nerves...
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Exceptional”
Lo único malo es que casi no tiene playa el hotel. Y que en esta ovación el mar estaba lleno de algas.
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Exceptional”
Meilleur hôtel sur playa del carmen
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Exceptional”
Meilleur hôtel à playa del carmen
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