They can do better”

Generally it was a good stay but.. 1. too many mosquitoes in the room 2. breakfast and room service quality can be improved 3. swimming pool has different levels and i witnessed many people tripping over as there is no indicators 4. for the money paid, i was surprised they did not provide toothbrush and toothpaste 5. gym too small and very limited equipment 6. kids club very nice 7. pool set up beautiful 8. house keeping excellent job

Very clean and very kind !”

This was the first time to visit Crabi and I was getting nice impression from the hotel. Cause, it was very clean and most of staff were very kind. Food was so-so but it was not highly recommend. Except for this point, others were fine with me and my family. Thx.!

Very good!”

Everything is good. Room condition is good and clean. Every staff is kind. Food is delicious. And room service is very convenient. But laundry service is expensive. If I go to Krabi, I will stay this resort.

rude attitude”

there is no instruction for us to checkin when we drive the car to the front desk. Therefoe we continued driving to the car park and we looking for the lift to the front desk by ourself. When we check in to the room I find the toilet board is left and right swing.....some worker is checking but say nothing and leave..I calll to front desk many and many times they said to wait................................at the last we change the room. For my feeling : 1. the room is not cleaning at all 2. they know the toilet board is swing but they still serve to customer.......very very poor...At the same night we went to restaurant for the buffet Bht350 per person and no show (drinks is not including)...OK I accept ...So I order the conconut and almost finish I ask for the a cup of water they insist on we should pay...I explain to her I was not the first time tour ..then she glare at me there is no free water at the hotel in the world even she went to Singapore and Vitenam.....I am angry

Great location and lovely rooms”

We had the plunge pool room, overlooking the downstairs pool area. It was nice with a huge bed. The plunge pool was actually not a bad size either for personal use. It's not very private as you can probably see from the pictures, but we didn't mind. The bathroom is quite nice too. The aircon was a little tough to get right, and it's hard to for anything to dry in general, just some FYI's. The cocktails at happy hour were reasonably priced, and the view from the rooftop pool was so nice. Also the cocktails up there were better, but there's no shade. Breakfast was actually really good and the staff were always lovely and helpful. The location of the place was great, just a few minutes to the beach! And lots of places to eat nearby.

Very nice resort”

Very clean and spacious rooms with a wonderful sea view (5th floor). Buffet breakfast was superb. They also offer buffet dinner at a low price. :) Staff are great too. They will greet you with smiles and utmost service. I think this is the best hotel in the area. It's very near the beach, and has a lot of good restos and spas nearby. This resort also offers different kinds of scheduled activities such as Yoga in the morning, Tshirt painting in the afternoon and so on. :) I love this resort, if ever I'll be back in Krabi, this will be my only consideration. :)

New hotel with great location and clean hotel”

I was very impressed with the hotel design , lovely pool and landscape and being new in Krabi with 5 mins walk to the beach . The hotel was surrounded with so many restaurants and massage center just outside the main road. The hotel check in was fast and the receptionist were all efficient , very friendly and helpful. the café staffs Zoina provide very excellent service always with a smile that make us feel welcome all the time during our breakfast. Everything were excellent except for one suggestion to install a huge ceiling fan in the lobby as it is an open concept resort hotel without air-condition and it can be very warm and sweaty when waiting for our transport during the day time. Over all we enjoyed our stay in this hotel and would recommend any one to choose for their relaxation moment .

Strategic location and very accommodating staff ”

The staff are friendly and we love the refreshments at the lobby since it’s summer. They offer wide choices of food during breakfast. And we love the pool. The location too is very strategic to restaurants.

Perfect”

Great new family hotel, had one slight problem with shower but it was fixed within the hour. Staff were very helpful and friendly. We are travelling with a 2 year old and he loved it. From breakfast to the pool to the kids club, fantastic!!!

Great facilities, location, breakfast, and rooms.”

We liked the area. Wide pool and many pools to bathe in. The breakfast area is large, no need to wait for a table. There is wide variety of food choices. Staff is helpful. Nice welcome snack. The view is nice. The cliff is picturesque. Hotel is far inside a soi so you have to walk for a while to reach the nearest restaurants. All in all, great hotel.

Superb”

My friend and I enjoyed our stay at Panan Krabi Resort. The pool was huge and rooftop pool view was breathtaking. Pool bar also have happy hour from 5pm - 6pm, which I think is a good deal. Our room was also clean and spacious. I will definitely come back in the future and also recommend this Resort to my friends.

Great hotel, would definitely return!”

We had a great stay at the Panan Krabi hotel. The rooms were spacious with modern features and ours had two large balconies! Very clean all around, very friendly staff, and great food. Would highly recommend staying here if you are in Krabi.

Beautiful resort with perfect location”

Staff very attentive, the front desk staff name BEST always put a smile on his face and friendly. Loves the children pool and 3 adults pool. They suprised me with a free upgrade to pool view room with nice room deco. Everything was good, room was perfect and breakfast was superb. Location wise was good, only short walking distance to main area and less than 10min to beach. The only cons are there are fly in the breakfast area and my room. I wish they can install mosquitoes trap in the breakfast area so i can eat in peace without worrying on the fly.

NEW PROPERTY ALREADY SHOWING ITS AGE”

I met some friends in Krabi who were staying at the same hotel. It is less than 2 years old, yet maintenance is poor and it is already showing its age (think 10 years) in many areas of the hotel. The swimming pool is a disaster. There is an unmarked drop off near the bar and the tile edges are so sharp one easily cuts their foot on the tiles if not careful.. They are also extremely slippery. It is hard to believe the contractors used such slippery tiles for a swimming pool and that the workmanship put users at risk of cutting themselves. The staff are friendly and helpful, the breakfasts are nice and plentiful. The food overall in the hotel is good value at other times of the day. Drinks tend to be a bit pricey compared to other spots in Krabi. The rooms are clean and spacious. The view not so great. Looking over a so-called cliff view is an open field with construction. I know, I know this is Thailand, but the hotel overall is overrated and on the higher priced side.

DONT GO THERE ”

The WORSE costumer service I ever experienced , air conditioning was malfunctioning, ruin all my contents and trolleys with clothes , they promise to pay me back for those items then several months passed and always delaying the process, then told me they wouldn’t pay me. I threatened with legal action, we agreed to at least cover half the costs, since then, 4 months passed, they ignore my emails, no response at all, STAY AWAY from this hotel as they don’t care about the guests, even if they it’s their own fault they will just discard you from their concerns. Bare in mind we booked for a 14 nighter stay and wasn't cheap.

I’ll come back for next holiday”

Overall, everything is good. Just that I noticed there were lots of flies in the restaurant, I think management has to do something on it.

New hotel with great facilities”

Depending on what room you book, this hotel overlooks the cliff and the sea. The staff are very friendly and service orientated. The pools and the gym were top notch and includes a rooftop pool that is open until late at night. The room has a contemporary, spacious design. The bed was very comfortable as well. My only complaint is the soundproofing of the walls. I got woken up by the neighbours next door on both mornings.

Lovely place to stay !!!!! ”

Good location , nice environment , lovely staff and variety breakfast buffet . Our room is with the pool bathtub , except the smell of the “Corin” ( not sure if I spell correct ) is too strong , everything is good ! We sure will be back again if we visit Krabi ! Well done !

Good Location, convience and relaxing”

This hotel is very well situated, within 8 mins walking distance to the beach, and a starbucks & mcdonalds just opposite. The hotel staff are very nice and helpful. The pool is huge and they have organized activities for both adults and children.

gorgeous hotel ”

big and beautiful rooms, very nice pools, god location. note that the cliff view room is also "costruction view", but it is not very significant because of the distance of the construction site. also some places at the hotel smelled like sewage. not so nice but not a deal breaker in my opinion, the advantages of this hotel ovecome the diss advantages.