This property is in high demand!
25 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Top Value
Guests rated this property 9.0/10 on value for money
"Always a must stay value place for me whenever in Batam."
Check-in [24-hour]
"From check in process till check out was all great."
![Check-in [24-hour]](https://pix10.agoda.net/property/76995377/0/2b28e1b092f25945347fa54d259078ee.jpeg?ce=2&s=1024x768)
Excellent room comfort & quality
Guests have rated this property 9.2/10 on room comfort and quality
"Room is very well maintained and infinite pool is awesome"
"Nice and spacious room, large bathroom."

Airport transfer
Airport transfer available at additional charge. To request, check the box on the booking form just before the payment page.
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurants
Bar
25 travelers have booked today.
Based on 3,660 verified reviews
9.0
9.0
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Location rating score
| Value for money | 9.0 |
| Location rating | 8.2 |
| Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
| Distance to airport | 10.8 km |
While lounging at Panbil Residence Serviced Apartment, you can indulge in the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.
You can benefit from your stay at Panbil Residence Serviced Apartment a lot more by making the most of the property's accessible spa services that are offered for all its guests to make your evening even better.
Panbil Residence Serviced Apartment offers free 24-hour fitness center that is ideally located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.
Panbil Residence Serviced Apartment has a total of 16 floors.
Panbil Residence Serviced Apartment's most popular month where verified tourists have stayed the most is in June.
The average room rate for Panbil Residence Serviced Apartment in the past month is 740302.98 IDR, compared to city's average of 544697.85 IDR.
Past business travelers that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 8.3. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Verified families with older children that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 8.8. You can look into more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 8.7. You can look up more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Panbil Residence Serviced Apartment an average rating of 9.3. You can look up on more descriptive customer reviews, and responses for this property down in the review section.
Panbil Residence Serviced Apartment’s location in the Batam Center neighborhood puts it in close proximity to famous points of interest including Kepri Mall.

Panbil Residence Serviced Apartment: A Luxurious Stay in Batam Island
Welcome to Panbil Residence Serviced Apartment, a 4-star hotel nestled in the beautiful Batam Island, Indonesia. With 252 well-appointed rooms, this modern hotel offers a luxurious and comfortable stay for both business and leisure travelers. Built in 2018, Panbil Residence Serviced Apartment exudes contemporary elegance and provides a range of amenities to ensure a memorable stay for every guest.
Conveniently located just 25 minutes away from the airport, Panbil Residence Serviced Apartment offers easy access to both the bustling city center and the serene natural beauty of Batam Island. Whether you're visiting for business or pleasure, this hotel's prime location makes it an ideal choice for exploring the island's attractions.
Check-in begins at 02:00 PM, allowing guests ample time to settle in and start their vacation. The friendly and professional staff at Panbil Residence Serviced Apartment ensures a seamless check-in process, making you feel right at home from the moment you arrive. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely breakfast or pack up before heading out.
Families traveling with children will appreciate Panbil Residence Serviced Apartment's child policy. Children between the ages of 6 to 10 can stay free of charge, making it an affordable choice for families looking to create lasting memories together. With spacious rooms and a range of amenities, this hotel caters to the needs of both adults and children, ensuring a comfortable and enjoyable stay for the whole family.
Unwind and Indulge in Panbil Residence Serviced Apartment's Luxurious Entertainment Facilities
Panbil Residence Serviced Apartment in Batam Island, Indonesia, offers an array of entertainment facilities that are sure to delight and rejuvenate guests. Whether you're looking to unwind after a long day of exploring or simply want to indulge in some well-deserved relaxation, this property has everything you need.
Step into a world of retail therapy with the shops located within the premises. Browse through a variety of stores and find the perfect souvenir or treat yourself to something special. For those seeking a lively atmosphere, head to the bar where you can sip on expertly crafted cocktails and mingle with fellow guests.
Pamper your senses with a soothing massage at the on-site spa. Let skilled therapists work their magic and melt away any tension or stress. Afterward, immerse yourself in pure bliss as you soak in the hot tub or unwind in the sauna, steam room, or garden. These tranquil spaces provide the ultimate escape from the outside world and offer a serene ambiance for relaxation. With Panbil Residence Serviced Apartment's entertainment facilities, you'll experience a truly unforgettable stay.
Stay Active and Refreshed at Panbil Residence Serviced Apartment
At Panbil Residence Serviced Apartment, we understand the importance of staying active and refreshed during your stay. That's why we offer a range of top-notch sports facilities to cater to your fitness needs. Whether you prefer a leisurely swim or an intense workout, we have something for everyone.
Dive into our indoor pool and enjoy a refreshing swim regardless of the weather outside. The poolside bar is conveniently located nearby, allowing you to sip on a refreshing drink while lounging by the water. If you prefer the great outdoors, our outdoor pool is the perfect spot to soak up the sun and take a dip in the crystal-clear waters.
For those who are more fitness-oriented, our free 24-hour fitness center is equipped with state-of-the-art equipment to help you maintain your workout routine. From cardio machines to weightlifting equipment, you'll find everything you need to stay in shape. Additionally, our beachfront location provides the perfect backdrop for outdoor activities such as beach volleyball or a scenic jog along the shore.
No matter your preference, Panbil Residence Serviced Apartment ensures that you have access to top-notch sports facilities to keep you active and energized throughout your stay. So why wait? Book your stay with us and make the most of our fantastic sports amenities.
Convenience at Your Fingertips
Panbil Residence Serviced Apartment in Batam Island, Indonesia offers an array of convenience facilities to ensure a hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals or snacks anytime you desire, without leaving the comfort of your room. The laundry service takes care of your laundry needs, allowing you to pack light and enjoy your vacation to the fullest. For added security, safety deposit boxes are available to store your valuable belongings. The concierge is always ready to assist you with any inquiries or arrangements, ensuring a seamless experience throughout your stay. Stay connected with Wi-Fi in public areas and free Wi-Fi in all rooms, making it convenient to stay in touch with loved ones or catch up on work. For those who prefer a designated smoking area, the hotel provides a comfortable space to enjoy a cigarette. The convenience store on-site offers a wide range of essentials, making it easy to purchase any necessities you may have forgotten. With daily housekeeping, your room will always be tidy and fresh. Additionally, the laundromat and dry cleaning services are available to keep your clothes looking their best. Luggage storage is provided, allowing you to explore the area without the burden of carrying your belongings. Panbil Residence Serviced Apartment ensures that every aspect of your stay is taken care of, providing unparalleled convenience and comfort.
Convenient and Hassle-Free Transport Facilities at Panbil Residence Serviced Apartment
At Panbil Residence Serviced Apartment, we understand the importance of convenient and hassle-free transportation options for our guests. That's why we offer a range of transport facilities to ensure your stay with us is stress-free and enjoyable.
For those arriving by air, our airport transfer service is the perfect way to start your trip. Our friendly and professional drivers will be waiting for you at the airport, ready to whisk you away to our luxurious apartment complex. No need to worry about navigating unfamiliar roads or finding a taxi – we've got you covered.
If you prefer to drive yourself, our car park onsite is available for your convenience. Rest assured that your vehicle will be safely parked throughout your stay. Best of all, our car park is free of charge, so you can save your money for more exciting adventures on Batam Island.
For exploring the local area, our shuttle service is the ideal choice. Whether you want to visit nearby attractions or explore the vibrant city of Batam, our shuttle service will take you there in comfort and style. Our knowledgeable drivers will provide you with insider tips and recommendations, ensuring you make the most of your time on the island.
If you need to travel further afield or prefer the convenience of a taxi, our taxi service is readily available. Our dedicated staff will be happy to assist you in arranging a taxi to your desired destination.
At Panbil Residence Serviced Apartment, we prioritize your comfort and convenience. With our range of transport facilities, you can relax and focus on enjoying your stay in Batam Island.
Delightful Dining Experiences at Panbil Residence Serviced Apartment
Indulge in a variety of delightful dining experiences at Panbil Residence Serviced Apartment. With a range of dining facilities available, you can satisfy your cravings any time of the day.
Start your day on a delicious note with the breakfast buffet served at the hotel's restaurant. The continental breakfast spread offers a wide selection of freshly baked pastries, cereals, fruits, and hot dishes, ensuring a wholesome start to your day.
For a quick caffeine fix or a casual meal, head to the coffee shop where you can enjoy a steaming cup of coffee or choose from a selection of light bites and snacks. Whether you're catching up with friends or simply need a break, the coffee shop provides a cozy and relaxed atmosphere to unwind.
With 24-hour room service, you can enjoy a delectable meal in the comfort of your own room. Browse through the extensive menu and choose from a variety of local and international dishes, expertly prepared by the hotel's talented chefs.
If you prefer halal cuisine, the hotel also features a halal restaurant that serves a range of flavorful dishes prepared in accordance with Islamic dietary laws. From aromatic curries to succulent grilled meats, you can savor the authentic flavors of Indonesia in a halal and welcoming environment.
To make your stay even more convenient, the hotel offers grocery deliveries, allowing you to stock up on your favorite snacks and beverages without leaving the comfort of your apartment.
With its diverse dining options, Panbil Residence Serviced Apartment ensures that every guest's culinary preferences are catered to, promising a memorable and satisfying stay.
Luxurious and Spacious Rooms at Panbil Residence Serviced Apartment
Experience comfort and elegance at Panbil Residence Serviced Apartment with its wide range of room offerings. Choose from the Deluxe Forest View Room, Deluxe Garden View Double Room, Deluxe Garden View Twin Room, Executive, Executive Suite, Family Suite, Junior Suite, and Penthouse. Each room is thoughtfully designed to provide a relaxing and inviting ambiance for guests.
Booking your stay at Panbil Residence Serviced Apartment through Agoda ensures that you get the best prices and a hassle-free experience. With Agoda's competitive rates and exclusive deals, you can enjoy luxurious accommodations without breaking the bank. Additionally, Agoda's user-friendly platform makes it easy to browse and book your preferred room type, saving you time and effort. Don't miss out on the opportunity to stay in these stunning rooms at Panbil Residence Serviced Apartment while enjoying the convenience and benefits of booking through Agoda.
Discover the Vibrant Heart of Batam Island at Batam Center
Nestled in the heart of Batam Island, Indonesia, Batam Center is a bustling district that offers a vibrant and diverse experience for travelers. This vibrant area is known for its modern infrastructure, excellent shopping opportunities, and a wide array of entertainment options.
One of the highlights of Batam Center is its impressive shopping scene. Here, you can explore a variety of malls, such as the iconic Mega Mall Batam Centre, where you can indulge in retail therapy and find everything from fashion and electronics to local handicrafts. After a day of shopping, you can treat yourself to a delicious meal at one of the many restaurants and cafes in the area, offering both local Indonesian cuisine and international flavors.
Batam Center is not just about shopping and dining; it also offers a range of recreational activities. The area is home to several golf courses, where golf enthusiasts can enjoy a round of golf amidst stunning landscapes. For those seeking relaxation, there are also spa and wellness centers where you can pamper yourself with rejuvenating treatments.
With its convenient location and vibrant atmosphere, Batam Center is the perfect base for exploring the rest of Batam Island. Whether you're looking for a shopping spree, a cultural experience, or simply a relaxing getaway, Batam Center has something for everyone.
Convenient Transportation Options from the Nearest Airports to Panbil Residence Serviced Apartment
Located in Batam Center, Batam Island, Indonesia, Panbil Residence Serviced Apartment offers a convenient and comfortable stay for travelers visiting the island. When it comes to reaching the apartment from the nearest airports, there are several transportation options available.
If you are arriving at Hang Nadim International Airport, the most convenient way to reach Panbil Residence Serviced Apartment is by taking a taxi. Taxis are readily available at the airport and offer a hassle-free journey to the apartment. The distance between the airport and the apartment is approximately 30 kilometers, and the journey takes around 40 minutes, depending on traffic conditions.
Alternatively, if you are arriving at Batam Center Ferry Terminal, which is the main gateway to Batam Island, you can easily reach Panbil Residence Serviced Apartment by taking a short taxi ride. Taxis are available outside the ferry terminal, and the journey to the apartment takes approximately 10 minutes, covering a distance of around 3 kilometers.
No matter which airport you arrive at, Panbil Residence Serviced Apartment is easily accessible, ensuring a smooth and convenient journey for guests. With its strategic location in Batam Center, guests can enjoy easy access to nearby attractions, shopping malls, and dining options, making it an ideal choice for both business and leisure travelers.
Discover the Rich Cultural Heritage and Natural Beauty near Panbil Residence Serviced Apartment
Nestled amidst the vibrant city of Batam Island, Panbil Residence Serviced Apartment offers a convenient location to explore the rich cultural heritage and natural beauty of the surrounding area. Just a short distance away, you will find several landmarks and attractions that are worth exploring during your stay.
One notable landmark nearby is the Batam Grand Mosque, an architectural masterpiece that showcases the Islamic heritage of the region. With its grand domes and intricate designs, the mosque is a sight to behold and offers a serene atmosphere for prayer and contemplation.
For nature enthusiasts, a visit to Abang Island is a must. This picturesque island is known for its crystal-clear waters, pristine beaches, and lush greenery. Whether you want to relax on the sandy shores, go snorkeling to discover vibrant marine life, or embark on a hiking adventure through the island's trails, Abang Island offers endless opportunities for outdoor exploration.
Additionally, Masjid Anggrek Sari and Masjid Raya Batam are also within proximity, offering a glimpse into the local religious practices and architectural styles. These mosques are not only places of worship but also serve as cultural landmarks that reflect the diversity and harmony of the community.
If you're seeking entertainment and leisure, the nearby Tribun and Tiara Bangsa malls provide a wide range of shopping, dining, and entertainment options. From trendy boutiques to international cuisine, these malls cater to every taste and preference.
For those in need of medical services, Pollux Habibie International Hospital is conveniently located nearby, ensuring peace of mind during your stay.
Lastly, nature lovers can explore the scenic beauty of Bundaran Otorita and Danau Hujau Politenik Batam. These tranquil spots offer a serene escape from the bustling city and provide opportunities for leisurely walks, picnics, and enjoying the surrounding greenery.
With its prime location near these landmarks and attractions, Panbil Residence Serviced Apartment offers the perfect base for both business and leisure travelers to immerse themselves in the cultural heritage and natural beauty of Batam Island.
Convenient Public Transport Stations near Panbil Residence Serviced Apartment
Located in the vibrant city of Batam Island, Indonesia, Panbil Residence Serviced Apartment offers easy access to several public transport stations, ensuring a convenient and hassle-free travel experience for guests. Just a short distance away from the apartment, travelers will find the Port of Batam Centre, a major transportation hub in the area. This bustling port provides ferry services to various destinations, including Singapore and Malaysia, making it an ideal choice for those looking to explore the neighboring countries. With regular departures and efficient services, guests can easily embark on exciting day trips or plan longer journeys from this well-connected port.
A Culinary Adventure Awaits
Panbil Residence Serviced Apartment is surrounded by a diverse range of restaurants that will satisfy even the most discerning food enthusiasts. Indulge in the authentic flavors of Indonesia at Mie Terempa'K, Sup Ikan Yong Kee, and Rumah Makan Sunda Ibu Joko. For those craving Italian cuisine, Piccola Stella offers a delightful array of pizzas and pastas. If you're in the mood for a sizzling barbecue feast, de'SAMPAN BBQ CENTRE is the place to be. Bhinneka Indonesian Resto & Cafe is perfect for those seeking a fusion of Indonesian and international dishes. Seafood lovers will be delighted by the mouthwatering grilled fish at Ikan Bakar Cianjur - Batam. Coffee aficionados can enjoy a cup of their favorite brew at La Kopi Cafe & Resto, while Puas Hati offers a wide selection of Indonesian dishes in a cozy setting. Lastly, Freshbeer Batam Centre is the ideal spot to unwind with a cold beer after a long day of exploring. With such a diverse culinary scene at your doorstep, your taste buds are in for a treat during your stay at Panbil Residence Serviced Apartment.
Shop 'til you drop at Panbil Residence Serviced Apartment
Located in the heart of Batam Island, Panbil Residence Serviced Apartment offers easy access to a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find Mega Legenda, a bustling shopping complex where you can indulge in a variety of retail therapy. For a more extensive shopping experience, head over to Mega Mall Batam Center or Mega Mall Batam Centre, both of which boast a wide range of local and international brands. If you're looking for a one-stop shopping destination, Kepri Mall is the place to be, offering a diverse selection of shops, boutiques, and eateries. No matter your shopping preferences, Panbil Residence Serviced Apartment is the perfect base for a memorable retail adventure in Batam Island.
Affordable Luxury at Panbil Residence Serviced Apartment
Experience the perfect blend of comfort and affordability at Panbil Residence Serviced Apartment in Batam Island, Indonesia. With an average room price of just $56, this luxurious accommodation offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $42.
At Panbil Residence, you can indulge in a premium stay without breaking the bank. Each room is elegantly furnished and thoughtfully designed to provide a relaxing and inviting atmosphere. Whether you are visiting for business or leisure, you will find all the amenities you need for a comfortable stay, including a fully equipped kitchenette, spacious living area, and complimentary Wi-Fi.
With its prime location in Batam Island, Panbil Residence is surrounded by stunning natural beauty and offers easy access to popular attractions, shopping centers, and dining options. Whether you are exploring the vibrant city or enjoying a day of relaxation, you can rest assured that you will be coming back to a cozy and affordable retreat at Panbil Residence Serviced Apartment.
Superb Stay with Friendly Staff and Great Facilities
Panbil Residence Serviced Apartment in Batam Island, Indonesia offers a superb stay with its friendly staff and great facilities. Guests love the pool and the super friendly staff who are always ready to assist. The hotel is highly recommended by guests who appreciate the helpfulness of the staff and plan to return. Families especially enjoy staying at this hotel as it provides an excellent place to stay with spacious and clean rooms. The price is also reasonable, making it a great choice for families and friends. The hotel's location is perfect, away from the main buzz of the city, yet easily accessible. The breakfast is delicious and the rooms are big, clean, and spacious, providing a comfortable stay for guests. With its awesome stay experience, Panbil Residence Serviced Apartment is definitely worth visiting again!
A Highly Rated Stay at Panbil Residence Serviced Apartment
Panbil Residence Serviced Apartment in Batam Island, Indonesia, has garnered excellent customer reviews, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an impressive overall rating of 8.5, guests have consistently praised the hotel for its exceptional value, excellent facilities, and impeccable cleanliness.
One of the standout features of Panbil Residence Serviced Apartment is its incredible value for money. With an impressive rating of 8.8 for value, guests have commended the hotel for offering affordable rates without compromising on quality. Whether you're traveling for business or leisure, this hotel provides excellent amenities and services that surpass expectations, ensuring that every penny spent is well worth it.
In addition to its great value, Panbil Residence Serviced Apartment also boasts outstanding facilities. With a rating of 8.5, guests have raved about the hotel's well-maintained and modern amenities. From the fully-equipped fitness center to the inviting swimming pool, guests can enjoy a range of recreational facilities that cater to all their needs. Whether you're looking to stay active or simply relax, this hotel has it all.
Furthermore, Panbil Residence Serviced Apartment has received high praise for its cleanliness. With a rating of 8.6, guests have consistently mentioned the hotel's immaculate rooms and public areas. The dedicated housekeeping staff ensures that every corner of the hotel is spotless, providing a comfortable and hygienic environment for guests to unwind and rejuvenate.
While the hotel's location received a slightly lower rating of 7.9, guests have still appreciated the convenience and accessibility it offers. Situated in Batam Island, Indonesia, Panbil Residence Serviced Apartment provides easy access to popular attractions and nearby amenities, ensuring that guests can explore the best of what the island has to offer.
Last but not least, the staff performance at Panbil Residence Serviced Apartment has been highly regarded by guests, earning a rating of 8.6. The friendly and attentive staff members go above and beyond to ensure that every guest's needs are met, providing excellent customer service that leaves a lasting impression.
Overall, Panbil Residence Serviced Apartment is a highly rated hotel that offers exceptional value, excellent facilities, and impeccable cleanliness. With its convenient location and outstanding staff performance, this hotel is an ideal choice for travelers seeking a memorable and enjoyable stay in Batam Island, Indonesia.
Excellent8.8
Facilities
Excellent8.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Dear Valued Customer
As part of our commitment to enhance our property and services, we are currently in the process of renovating our rooms starting on July 2023.
During the renovation period, work will commence from 10:00 am - 06:00 pm daily. As a result, there might be some construction noise during this period.
We apologize for any inconvenience it may caused. Your understanding and support during the renovation period is much appreciated.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
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Guests praise the hotel's exceptional customer service, particularly from Ridwan. Rooms are well-designed, spacious, and tidy, ensuring a comfortable stay. The breakfast buffet offers a variety of Western, Japanese, Indonesian, and Indian cuisines. The check-in and check-out processes are speedy and efficient, thanks to attentive staff. A well-equipped gym and a pleasant pool are also available for guests. Family Suite residences come with in-room bowls, plates, and utensils.
Breakfast buffet could be improved. Some guests found herbal drinks expensive.
Did you find this review summary helpful?
Booked super last minute (was boarding the ferry from SG) and requested for a quiet high floor room for hubby, teen daughter and myself at the serviced apartment. Staff was very welcoming and helpful when we entered the property via the hotel side and guided us to the apartment reception. We were given a two bedroom suite (great deal for two nights) on a high floor with lovely greenery view. Road in front of property is being widened and there is no pavement for pedestrians. The Panbil mall is closed for renovation. Guests can use free shuttle bus to Grand Balam mall (newest and largest), Harbour Bay mall (we didn't go there) and Batam Mega mall (link bridge to Batam Centre ferry terminal). Beds were clean and comfy (we slept well). Breakfast included international buffet with local favourites. Pool and gym are a little small and located at the hotel side, along with rooftop bar. Bakery on site makes fresh breads daily - tastier especially when they are bought at a discount after 6pm. Overall, we enjoyed our stay and will consider staying there again. Big thank you to all the staff!
Location is about 15min from centre. It is accessible if you have transport to move around. Pool is busy on the weekend evening. Staff at the front desk are friendly. There's spa just at the connecting hotel which is convenient. Breakfast spread is really delicious with a variety to choose.
Dear Mrs.Paulina, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Happened to chance upon this place a couple weeks before my holiday n I changed plans. Did not disappoint! Apartment was big enough n clean. Could do with a few more utensils in the pantry. Big soft comfy beds and water pressure in bathrooms was superb. Staff was great. We stayed for 3 nights and each day the bfast was different. Though things can get slow during weekends but just be patient. They provide free shuttle to places and that was very convenient as the location was a little out of town. But evenso, Grab cost about sgd$5 to town area so no complaints. Yes we would return. They have a bakery onsite which sells huge croissants at very good price and we bought more to bring home. Great place for bigger families and with children
Dear Mrs.Hafizah, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
We had a lovely stay. We are vegetarians, and we had pretty decent options like fried rice and noodles, lontong sayur (delicious), breads, waffles, salad bar etc. in the breakfast spread. The facilities and rooms are clean and comfortable, and the staff are helpful and warm. I communicated with the concierge via Whatsapp which was novel to my family and I, and their responses and subsequent service is timely and efficient. The location is beautiful. Lush green surrounds the property as it is just 5 mins away from the Panbil Nature Reserve, and is probably the tallest structure in the area for miles. The place is blessed with a horizon of lush sunsets and cool, misty mornings overlooking a forest that enscones a large lake. Very picturesque. This property is also not too far from the city - a 15min Grab drive to Nagoya Hill Mall for example. It is very well connected to the city centre and shopping district. Eska Spa is also a highlight. Very accommodative and professional reception staff with the masseuses and massuers regulating their strength according to your tolerance. Confirm you will fall asleep from relaxing. Again, a lot of the communication i had about bookings and timings were on Whatsapp. They are also very diligent about keeping the place clean and tidy, which makes you feel even more refreshed. Highly recommend the Detox massage they provide. We also got a taste of their manicure services - gel and glitter extensions. I am super happy with the results. I sent them what i wanted on Whatsapp with guides photos and they delivered what i was looking for. They also accommodated any changes or touch-ups i requested in the designs. There is a bit of a language barrier, but nothing that Google translate or the well-spoken receptionist cannot convey. Overall a lovely stay. Highly recommend for short and re-energising getaways. Being an Indian vegetarian is also no hardship as long as you are open to eating non-Indian vegetarian dishes that are equally delicious and filling.
Dear Mrs.Nandhitha, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager
Airport transfer
Free Wi-Fi in all rooms!
Sauna
Steamroom
“5 star hotel quality at half the price! ”
Deny W, the concierge, was extremely helpful and friendly—he handled all my queries with ease. The lobby has the scent and feel of a luxury hotel, and the property overall is very clean and well-presented. The room is well-equipped with plates, utensils, a mini fridge, a kettle, and even a full water dispenser. There’s no frying pan or microwave in the room (though I heard you can request a pan if needed). There’s a bakery downstairs, but it only opens at 10am. Breakfast is available at 180k per person. The surrounding area doesn’t have too many shops or surprises, but the property offers a free shuttle to Grand Batam Mall and Batam Center Mall. The shuttle timings are fixed and quite limited, and you need to book at least an hour in advance. The swimming pool is excellent with a lovely view. A “forest view” upgrade is available, but honestly, it doesn’t feel worth the extra charge. Overall, this residence is right next to Wyndham Panbil and costs about half the price. Given the facilities and quality, I don’t see why anyone would pay double to stay at Wyndham. Pandil Residence offers far better value for money.
Dear Mr.James, Warmest Greeting From Panbil Residence Serviced Apartment, On behalf of Management and staff of Panbil Residence Serviced Apartment, we would like to thank you for trusting your stay and for sharing your experiences with us. We are really glad to know you had an enjoyable stay and to know our facilities are guest-satisfying. Delivering services and products which meet guest-expectation is our objective. We believe all of the little things we do will help us to let your experience is an exceptional one and it is a pleasure to know that you are satisfied with our service. We will pass this review to our team to encourage us to serve our future guests even better. I personally thank you for your feedback and we are looking forward to welcoming you and your family back in the near future. Warmest Regards, Zulfikar Pulungan Residence Manager