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Panorama Rock Cafe Hotel
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beach
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Entrance
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Exterior view
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Exterior view
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7.8 Very good location
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7.8Location
  • Free Wi-Fi in all rooms

  • Room service [24-hour]

  • Airport transfer

  • Garden

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Room choices
Triple Room
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  • 15 m²
  • 1 single bed and 1 king bed
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Standard Double Room
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  • Lagoon view
  • 32 m²
  • 2 single beds
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Standard Family Room
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  • Lagoon view
  • 32 m²
  • 1 single bed and 1 double b...
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More about Panorama Rock Cafe Hotel

An overview

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Guest policies

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Verified guest reviews

Agoda Reviews (11)
Booking.com Reviews (27)

5.5

Filter by guest type:
  • Cleanliness 6.7
  • Facilities 10.0
  • Location 7.8
  • Room comfort and quality 6.6
  • Service 6.5
  • Value for money 7.3
  • Cleanliness 5.7
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 5.0
  • Value for money 6.3
Excellent
  • Cleanliness 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 10.0
  • Value for money 10.0
Exceptional
  • Cleanliness 10.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Review score
  • Cleanliness 6.0
  • Location 5.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 6.0
Exceptional
  • Cleanliness 10.0
  • Facilities 10.0
  • Location 8.0
  • Service 10.0
  • Value for money 10.0
Provided by verified guests of Agoda
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  • Standard Double Room
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9.7
xavier from France
Family with young children
Standard Family Room
Stayed 1 night in August 2015
perfect”
nice rooms, simple and clean and perfect location on he bach
We spent one night at the Panorama Rock Cafe Perfect location on the beach with nice, large, clean and simple rooms Thanks for your help during our stay regards x
Reviewed September 03, 2015
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4.0
Katerina from Czech Republic
Couple
Standard Double Room
Stayed 4 nights in March 2015
Terrible lazy staff”
good location, nice beach
We arrived to half empty Panorama Rock, staff looked suprised and not welcoming from the begining. We were 2 couples and I asked for upper rooms (I asked for it in email after I made my reservation). They said: Not today. Next morning, I asked again 3 times, but got rejected every time. At noon staff told me they are busy with cooking (3 persons preparing 1 fried rice) to answer my questions. I gave up, I didn´t want to waste my time. Staff is hiding in their room behind the kitchen and we had to look for them and ask for everything- after arrival, there was no toilet paper, no towels and no soap. I think they didn´t want to change my room because they were too lazy to clean our room if we move to another. It was friday night, we went to bed at 10PM, but staff boys had a loud music party just few meters from our door till late night. No guests there, just staff shouting and playing music. Saturday morning, one of them brought us tea, bread and eggs and dissapeared again. After half hour waiting I had to look for them- found them hiding and sleeping in their room. It was about 8:30 AM. I told them, I require service and they should sleep last night, not now. We asked for cup of hot water for medicine and they asked 100 rupies! Cup of tea cost normaly 35 rupies! Since this moment they started to ignore us definitely. We spent another 3 nights in empty resort, they didn´t talk, not even good morning, on Sunday they started to play loud music at 7:31AM, since 7:45 we were sitting at empty table, they were able to start bringing food at 8:20. They didn´t swipe our terrace even once, they didn´t empty garbage on the terrace for 4 days, they turned off the water behind our bungalow, turning off wifi, I had to ask for another toilet paper. They didn´t do nothing all days, just hidding in their bedroom, no guests, no cooking, no cleaning, no taking care about resort.
Reviewed April 08, 2015
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4.0
Katerina from Czech Republic
Couple
Standard Double Room
Stayed 4 nights in March 2015
Nice place ruined by terrible staff”
good location, nice beach with nature rock pool
We arrived to half empty Panorama Rock, staff looked suprised and not welcoming from the begining. We were 2 couples and I asked for upper rooms (I asked for it in email after I made my reservation). They said: Not today. Next morning, I asked again 3 times, but got rejected every time. At noon staff told me they are busy with cooking (3 persons preparing 1 fried rice) to answer my questions. I gave up, I didn´t want to waste my time. Staff is hiding in their room behind the kitchen and we had to look for them and ask for everything- after arrival, there was no toilet paper, no towels and no soap. I think they didn´t want to change my room because they were too lazy to clean our room if we move to another. It was friday night, we went to bed at 10PM, but staff boys had a loud music party just few meters from our door till late night. No guests there, just staff shouting and playing music. Saturday morning, one of them brought us tea, bread and eggs and dissapeared again. After half hour waiting I had to look for them- found them hiding and sleeping in their room. It was about 8:30 AM. I told them, I require service and they should sleep last night, not now. We asked for cup of hot water for medicine and they asked 100 rupies! Cup of tea cost normaly 35 rupies! Since this moment they started to ignore us definitely. We spent another 3 nights in empty resort, they didn´t talk, not even good morning, on Sunday they started to play loud music at 7:31AM, since 7:45 we were sitting at empty table, they were able to start bringing food at 8:20. They didn´t swipe our terrace even once, they didn´t empty garbage on the terrace for 4 days, they turned off the water behind our bungalow, turning off wifi, I had to ask for another toilet paper. They didn´t do nothing all days, just hidding in their bedroom, no guests, no cooking, no cleaning, no taking care about resort.
Reviewed April 08, 2015
We are really sorry about unconvince you have faced.the management has changed and now the staff is better.you will not face this problem again.
Responded April 06, 2017
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Panorama Rock Cafe Hotel
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8.3
Dusan from Czech Republic
Couple
Standard Double Room
Stayed 1 night in February 2015
Lovely place”
Setting, balcony, beach
We stayed here three nights and were very happy with everything. Nice and clean room and bathroom. There is no hot water, but in the heat, it is not a problem. We highly appreciated the terrace which was attached to the room with a nice and quiet sitting area, nice setting amongst palms and a beautiful restaurant's location directly facing the beach and the ocean. What more, the hotel is located away from the Tangalle center minutes walk from the most beautiful part of the Tangalle beach. Can highly recommend.
Reviewed March 24, 2015
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8.0
chris from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in January 2015
Great place to relax!”
The room,the friendly management and the position
We spent 8 relaxing nights here and thoroughly enjoyed the peace and quiet. The shady laid-back atmosphere was ideal. One can relax in front of the restaurant or move onto the beach and relax there. It is not a place for bathing, but Tangalle isn't a bathing resort anyway! The toasted fresh bread for breakfast is really good - welcome change from the usual sliced bread. The manager is an interesting and friendly guy and the staff in general were pleasant. We had an upstairs room which was good as the fresh air from the lagoon provided welcome ventilation. If you want a quiet and reasonably priced place to stay we can recommend it.
Reviewed February 12, 2015
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9.0
David from Canada
Solo traveler
Standard Double Room
Stayed 4 nights in December 2014
Wonderful Tasty Stay”
The beach front was enjoyed, the staff were super friendly and helpful and the owner was more than happy to help.
My five night stay here was a highlight of my trip to Sri Lanka. Although I did not receive the warmest greeting upon arrival, the staff and I quickly bonded after watching some football and other sporting activities - despite Canada not always winning. The weather was poor - it rained for most of my stay - so the place was rather damp over the Christmas time. This could not be helped. I loved the string hopper breakfast (order the day before) and loved the tasty home cooked curry and rice (order a few hours before) and sitting back in the evening and enjoying the sound of the crashing waves. Excellent stay -- thank you Team Panorama Rock Cafe. Wishing you all happiness, good fortune and good health and I hope Sri Lanka does you proud in the upcoming World Cup of Cricket!
Reviewed January 11, 2015
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4.0
Heidi from Germany
Couple
Standard Family Room
Stayed 8 nights in February 2015
Was hilft das blaue Meer, wenn das Personal pennt?”
Meer Ruhe
Das Hotel liegt fern der Hauptstraße an einer Sandpiste. Ruhig ist es wegen dem Personal trotzdem nicht. Liegt vielleicht an der komischen Bauweise; das Schlafzimmer des Personals hat eine direkte Tür zur Küche. Wir buchten das Frühstück (à la carte) zusammen mit dem Zimmer - einzeln ist es richtig teuer. Abends isst hier auch kaum ein Touri (tote Hose). Teuer ist auch das Bier. Aber das gibt es nebenan deutlich günstiger und da ist abends mehr los. Auch hier markt man: das Personal macht sich im Panorama Rock ganz sicher nicht tot, leider merkt man das auch bei der Sauberkeit der Teller und besonders der Butterschale. Dafür werden die Jungs (mitter-)nachts richtig munter und mögen auch gerne ihren TV aufdrehen. Weil es dann im Zimmer wohl zu laut ist, geht die Gruppe dann vor die Tür und unterhält sich dort ausgiebig. Toilettenpapier und frische Handtücher gab es -nur- auf Anfrage. Die Jungs waren eigentlich nett und freundlich. Es hebt die Stimmung, wenn man denen auch mal 100 Rs zusteckt, logisch! Trotzdem, nochmal muss ich hier nicht her! Innerhalb einer Woche wurde unser Zimmer nicht 1x gereinigt. Immerhin wurde der Müll geleert, den wir den Eimer auf die Terasse gestellt haben. Für saubere Räume empfehle ich in Sri Lanka generell nach 2-3 Nächte in ein anderes Guesthouse in der Nähe zu wechseln. (Es gibt einige!) Unterkunft in Sri Lanka ist überall recht teuer - nicht nur bei 5-Sterne Hotels.
Reviewed November 10, 2015
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3.7
Ingo from Germany
Family with teens
Standard Family Room
Stayed 3 nights in February 2015
super Meereslage”
Lage,Personal,Kinderfreundlichkeit
alles super
Reviewed February 21, 2015
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8.0
Oliver from Germany
Couple
Standard Double Room
Stayed 4 nights in January 2015
Relaxed, Sauber, Frundliches Personal”
Lage(direkt am Strand), Sehr entspannte Atmosphäre, nettes Personal
Wir haben unseren Aufenthalt sehr genossen.Die entspannte Stimmung und die Lage direkt am Strand sorgten für ein lässiges Urlaubsfeeling.Das Personal ist sehr hilfreich und ist auch spät am Abend noch verfügbar.Das ist in Sri Lanka nicht überall der Fall. Unser Bungalow war annehmbar groß und Sauber.Ein Schlauch im Bad war undicht, wurde aber sofort ausgewechselt. Das Essen war annehmbar, wenn auch nicht übberragend.Es gibt im Umfeld aber genügend andere Restaurants. Empfehlenswert.
Reviewed February 02, 2015
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8.0
Dmitrii from Russia
Family with teens
Standard Family Room
Stayed 4 nights in January 2015
Цена равна качеству услуг.”
На берегу океана.Наличие ресторана.
Довольны прибыванием.
Reviewed January 31, 2015
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