Paper Factory Hotel
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Paper Factory Hotel

37-06 36th St, New York, Long Island City, New York (NY), United States, 11101
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Superior Queen Paper Factory Hotel
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    Lobby Paper Factory Hotel
    Lobby Paper Factory Hotel
    Interior view Paper Factory Hotel
    Superior Double Bed Paper Factory Hotel
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    Exterior view Paper Factory Hotel

    Paper Factory Hotel Reviews

    8.0
    Excellent
    /10
    (243 reviews)See what guests said
    9.6
    Exceptional

    "Staff was extremely nice & accommodating highly recommended..."

    Judy

    -

    November 19, 2018

    8.4
    Excellent cleanliness

    Things you’ll love about Paper Factory Hotel

    Things you'll love

    • 120 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.9
    See map
    Very good location - 2.66 kilometers from city center
    Popular
    Nearby
  • Metropolitan Museum of Art4.09 km
  • Museum of Modern Art (MoMA)4.17 km
  • Grand Central Terminal4.28 km
  • Top of the Rock Observation Deck4.41 km
  • Central Park4.6 km
  • Empire State Building4.84 km
  • Broadway4.84 km
  • Times Square4.87 km
  • The National 9/11 Memorial & Museum8.58 km
  • Statue of Liberty12.15 km
  • Value for money8.1
    Distance to city center21.9 km
    Location rating7.9
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport5.2 km

    Rooms available at Paper Factory Hotel

    7.7
    Very good
    Room comfort & quality
    Manhattan Suite
    Manhattan Suite
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Double Bed
    Superior Double Bed
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 2 double beds or 2 queen b...
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 1 queen bed
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    Standard King
    Standard King
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 1 king bed
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    Executive King
    Executive King
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Junior Loft with King Bed
    Junior Loft with King Bed
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Superior Room with Two Double Beds
    Superior Room with Two Double Beds
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 42 m²/452 ft²
    • Shower
    • 1 queen bed and 1 king bed...
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Shower
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for Paper Factory Hotel?

    What people love about Paper Factory Hotel

    • 9.6
      Exceptional

      "Great hotel!"

      Ricardo

      |

      July 10, 2018

    • 8.8
      Excellent

      "Nice hotel in Queens area, it's really close to subway."

      Chun

      |

      October 2, 2016

    • 8.4
      Excellent

      "the overall stay was great"

      Janaya

      |

      June 3, 2016

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    More about Paper Factory Hotel

    More about Paper Factory Hotel

    10.0
    Exceptional

    "Nice, clean, next to the subway, friendly staff, I would rec..."

    Osman

    |

    January 4, 2019

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Great decor, accommodating, friendly staff in a great locati..."

    Deirdre

    |

    September 29, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Prime at the Bentley
    2.7 km American, Kosher, Steakhouse
    Baker Street
    2.9 km American, Bar, Irish
    Merchants NY Cigar Bar
    2.9 km American, Contemporary
    Italian cuisine
    Italian cuisine
    Prima Sarabella
    1.5 km Italian
    Sutton Pizzeria
    2.9 km Italian, Pizza
    Primola
    3.1 km Italian
    Bar
    Bar
    Vinus and Marc
    3.8 km Bar, Pub
    Bierhaus NYC
    3.8 km Bar, European, German
    Two E Bar & Lounge
    4.0 km Bar

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Paper Factory Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (243)Booking.com Reviews (1723)
    8.0
    /
    10
    Cleanliness8.4
    Facilities7.8
    Location7.9
    Room comfort and quality7.7
    Service8.2
    Value for money8.1
    All languages
    All guests (243)
    All room types

    Show reviews that mention 

    Showing 163 verified guest comments
    12345
    8.4
    Excellent
    Nancy
    Couple
    Superior Queen
    Stayed 2 nights in May 2019

    Very Modern”

    Very modern, great price for being so close to Manhattan. Was in town for a family event so really didn’t get to explore this neighborhood. Bar was under construction when we visited that was the only negative

    Reviewed May 06, 2019
    9.2
    Exceptional
    Sanjay from India
    Family with young children
    Superior Queen
    Stayed 7 nights in April 2019

    Sanjay from Dubai”

    The staff went out of their way to make our stay comfortable, the area is convenient and safe, it was our first trip to New York and it mattered a lot to us. The restaurant was under renovation and the breakfast charge was refunded to us at checkout, we will definitely consider staying here during our next trip.

    Reviewed May 02, 2019
    6.8
    Good
    Lucette
    Group
    Superior Queen
    Stayed 1 night in April 2019

    Disappointing”

    We had stayed there before and loved it. This time we brought another family member and it was disappointing. The other person would definitely not go there again. The lobby and dining area was under construction when we arrived, so the charm of the decor was lost. The breakfast was horrible - mealy fruit and minimal choice (we enjoyed it on the previous visit). Not enough towels. We all repeatedly bruised our legs on the bed platforms. One room was next to the elevator and there was excessive noise. On the other hand: the front desk staff was exceptionally helpful when making reservations and on arrival. I’m undecided about staying there again and would probably want to see more recent reviews after the construction is done. Maybe our expectations were too high from the first visit.

    Reviewed May 02, 2019
    8.0
    Excellent
    Jay from United States
    Family with young children
    Superior Double Bed
    Stayed 1 night in December 2016

    Cool boutique in Queens”

    Funky boutique with style, on the same block as two subways. No regular porters for taking luggage, so you might have to make do on your own. Great restaurant on site. On the street side there is a factory with a constant hum that might bother some people at night. Good choice if you don't mind staying in Queens.

    Reviewed December 20, 2016
    10.0
    Exceptional
    Deirdre from United States
    Business traveler
    Executive King
    Stayed 1 night in September 2018

    Fantastic, Edgy, New York Boutique Hotel”

    Business or pleasure, this hotel is really something different. Great decor, accommodating, friendly staff in a great location. Tons of places to eat nearby, or simply stay in and have a drink in the great bar. The room was very comfortable, and did I mention the great decor?

    Reviewed September 29, 2018
    10.0
    Exceptional
    Isela from United States
    Couple
    Superior Queen
    Stayed 5 nights in May 2018

    Great, clean place to stay. Close to subway and nice walkable area.”

    We were surprised when we were notified there was no complimentary breakfast since we had made reservations through Agoda. Mind you, this was after we had $15 a plate breakfast. I thought it was a little much, for someone trying to keep cost at a low. There's other places very near by to have breakfast. Hotel also has thin walls, couple of party girls needed to sing and cheer at 4 am. Other than that, it was a good stay. The convenience of location, you can't beat.

    Reviewed June 06, 2018
    10.0
    Exceptional
    Al
    Couple
    Superior Queen
    Stayed 1 night in March 2019

    Great place super cool”

    Love the feel n location of the hotel

    Reviewed March 24, 2019
    9.6
    Exceptional
    Ricardo from United States
    Family with teens
    Superior Double Bed
    Stayed 5 nights in July 2018

    Exceptional”

    Great hotel! Good location.

    Reviewed July 10, 2018
    8.0
    Excellent
    Steven from United Kingdom
    Couple
    Manhattan Suite
    Stayed 3 nights in September 2017

    Stylist but lacking in basics for hotel”

    Stylish hotel, clean. I didn't eat there so have no comment. Location was very close to 36th street station so about 20 minutes into central manhatten. Cheaper than manhatten hotels. However the staff were lacking. Front reception staff were great but twice other staff came into my room unannounced due to mistakes in the room number. Once was at 1:30am which woke me up. Also, the most expensive room, which I was in, was close to the very noisy elevator so I was woken up each night by noisy guests. As the purpose of a hotel is sleep, I can't recommend the best rooms until they build a extra door between the rooms and the main corridors. As there is no carpet in the hotel, the loudness echoes badly. For that reason I wouldn't recommend staying in the best rooms. Perhaps other types are better.

    Reviewed September 17, 2017
    8.0
    Excellent
    Michelle from United Kingdom
    Couple
    Superior Queen
    Stayed 7 nights in August 2016

    Excellent Location - would stay again!”

    We stayed at Paper Factory for 7 nights on 28th August – 4th September 2016. The hotel was based at 36th Street subway station and is directly across the road from the Hotel. This was extremely convenient. We were a bit weary of staying at this hotel because of its location, however, it really was a 10-15 minute subway journey to Times Square and approximately a 10 min journey to areas such as 5th Avenue and Herald Square (Macy’s). We were extremely impressed of how quick we could get to/from central NYC back to our hotel. The hotel has a 7-11 beside it, which is really convenient. In addition to this, there is a supermarket which sells everything ‘American’. This was really good for purchasing snacks for your room or edibles to back take home for gifts. There is also a McDonalds, Subway, Panera Bread and Wing Stop about 10 minute walk away. The hotel staff we friendly and polite – however, we had an issue with our hotel room door (Room 411). For some reason, the door would open itself (or somebody was opening it with a master key). This happened on several occasions and we could never catch the person who was doing this. This was reported to the hotel twice and I was told that the cameras would be checked, but I never heard anything back from them and no action was taken. With regards to our room, we were pretty happy with it! We got it for an extremely good price at approximately £100 per night (which is pretty cheap for a NYC hotel), so we couldn’t really complain! It was a clean and spacious room. The shower was very big and we were happy with the bathroom. The bed was comfortable and we had a very large window which gave us a lovely view of the city. The only downfall to this, was that the safe in our room did not work and it was never replaced by staff/housekeeping – luckily nothing was taken! The highlight of the hotel would be the lounge on the 4th floor. This lounge consisted of a vending machine, 2 large refrigerators, an ice machine, microwaves, TV,

    Reviewed November 01, 2016
    9.6
    Exceptional
    Nebojsa from United States
    Family with teens
    Superior Room with Two Double Beds
    Stayed 4 nights in August 2016

    Great hotel, great location, great stuff”

    PF hotel is a unique and provide the guests with great amenities, excellent location and very friendly stuff. We spent four days visiting NY and this location gave us a quick access to Manhattan and very relaxing atmosphere when we were back from tiring walk around the city. Highly recommended!

    Reviewed August 19, 2016
    6.4
    Good
    Cheng from Singapore
    Solo traveler
    Superior Queen
    Stayed 3 nights in August 2016

    Value for money”

    This is one of the cheapest I can find in Queens/Long Island which is close to Manhattan. Metro station is just outside the hotel for commute to downtown area. Hotel lobby is big enough and decor is nicely done. Location is the only negative point as surrounding is mainly car workshops and warehouse. Maybe it will improve soon as next to it is building a new residential block.

    Reviewed August 10, 2016
    2.4
    soomin from South Korea
    Couple
    Superior Queen
    Stayed 6 nights in August 2016

    worst hotel staff ever”

    I stayed in NYC during my summer holidays and i was at this hotel for about six days. I was looking forward to a kind of boutique hotel when i booked. BUT my first impression for the hotel became awful and dissatisfactory because of very unkind hotel staffs. Almost all the staffs were not kind at all. Also, i had to call the plumber on the first night because the water doesn't drain and stucked in the shower room. Moreover, the pillow and the bed don't seem to clean enough. I don't recommend this hotel to anyone planning to.

    Reviewed August 08, 2016
    8.8
    Excellent
    Elize from Sweden
    Couple
    Superior Queen
    Stayed 15 nights in June 2016

    Great location and clean”

    Location was good. Only 2 stops from central park and 3 more for times square with metro. Good cleaning and nice restaurant in the building. Great and helpful workers aswell. I stayed there for 15 nights in june/july and it was great.

    Reviewed July 10, 2016
    2.0
    Supatida from Thailand
    Solo traveler
    Superior Queen
    Stayed 2 nights in June 2016

    Absolutely terrible ”

    Reception was in bad mood, rude at checkin Hotel is right next to a construction site, very loud noise, cannot sleep Blinds are thin if you come in spring or summer be prepared to wake up at 5am Bad neighborhood although subway is just across the street Cannot adjust the shower and a thin layer of plastic instead of a shower door Door could not lock, had to get a guy to come and fixed the lock No fridge Walls are very thin, you can hear what everyone on the same floor is up to And a bunch of useless furniture that serve no purpose in a tiny room that made room even tinier

    Reviewed June 16, 2016
    9.0
    Exceptional
    Grant from United Kingdom
    Family with teens
    Superior Double Bed
    Stayed 9 nights in October 2015

    Great Value”

    Staff, location and value-for-money.

    Stayed nine days for family trip to NYC (2A/2C). Great staff and excellent value-for-money (particularly in comparison to Manhattan room rates). Good location just yards from the 36th Street subway with access to Midtown in minutes. Warm welcome at check-in and staff were exemplary throughout the whole stay. Housekeeping could be a bit haphazard, but nothing that couldn't be sorted with a quick telephone call to reception. Overall, would highly recommend.

    Reviewed October 24, 2015
    8.7
    Excellent
    Yingyue from China
    Group
    Superior Queen
    Stayed 2 nights in December 2014

    Good location, comfort room”

    cleanliness, convenience to transportation,comfort room

    Basically my friend's and my experience were very good. The hotel is very beautiful and has good location which we could easily go to the subway station. However, the room was not what we expected and saw in the picture. It was a little smaller than what we thought, but it has a good view and simple decoration. The room was very clean and has good bathroom with good shower equipment. Recommend to travellers live here.

    Reviewed January 02, 2015
    8.7
    Excellent
    Mengxiong from China
    Couple
    Superior Queen
    Stayed 4 nights in September 2014

    Sound isolation”

    Good location, almost right next to subway, comcenient access to Manhattan. Very chic interior design. Very friendly staff.

    Location is good. Easy access to subway. Quite comvenient to get to Manhanttan and JFK. Warm staff. Great interiors. Clean room and nice fascilities. The only problems are sound isolation and wifi: we stayed on the top floor and could easily hear the chatting and giggles of neighbors (they were using non-histerical pitches). Could hear the trafic in the morning. Wifi connectin at least at top floor is poor.

    Reviewed September 24, 2014
    8.7
    Excellent
    KYUNG from South Korea
    Solo traveler
    Superior Queen
    Stayed 4 nights in August 2014

    Great boutique hotel”

    Lovely atmosphere, Cleanliness, Friendly staffs

    It's a lovely hotel. Beautifully renovated and very clean. Staffs are amazingly friendly and helpful. Neighborhood is not fancy, it's located in the industrial area but there's a subway entrance to Manhattan right in front of the hotel. If you're coming back from Manhattan, it's 3 mins walking distance from the subway exit. 2 stops away from Manhattan is still pretty good. Much better than overpriced hotels in Manhattan. Totally pleasant and recommended.

    Reviewed August 17, 2014
    8.0
    Excellent
    Charles from United States
    Business traveler
    Superior Queen
    Stayed 1 night in May 2014

    Overnight stay to fly out of LGA in the morning”

    Good price, safe, close to airport

    My stay was good. The hotel is very nice. It is a bit hard to find, and if you have a car there is NO parking lot. You have to find a space on the street to park. The cafe for coffee does not open until 7:30, which is just too late for business travelers. You are in a safe walking area with several restaurants close by.

    Reviewed May 31, 2014
    12345
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    Paper Factory Hotel
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    • Very good location
    • Metropolitan Museum of Art
    • 36th Street Subway Station is within 0.12 km