February 6, 2017
Free Wi-Fi in all rooms!
|Value for money||6.7|
|Nearest airport||Godofredo P. Ramos Airport (MPH)|
|Distance to airport||4.2 km|
"Huge hotel , clean rooms , friendly staff , good location ."
November 6, 2018
"Overall value for money and good stay."
November 5, 2018
"Location is superb, amenities are just right."
November 5, 2018
"Paradise garden is ideal for a family vacation in Boracay."
November 5, 2018
Paradise Garden Resort Hotel & Convention Center is set in a 15,000sqm tropical garden. Hotel guests are met at either Caticlan or Kalibo airports by service staff and escorted to/from the hotel. The resort hotel offers a choice of 100 air conditioned, comfortable rooms with all the modern amenities. Enjoy authentic Chinese and continental cuisine at the Greenhouse Roof Garden, or head over to the Pool Bar and Restaurant for light meals and snacks. Leisure activities in and near the resort include three swimming pools, mountain climbing, biking, beach volleyball, sailing, windsurfing, snorkeling, and a whole lot more.
"Good points: staff pleasant enough, great pool, location on..."
December 9, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Too much control if guests and too many noisy Chinese people ”
Great location with a nice pool and other good facilities. Friendly staffs and nice check in and out. But too much control with guests, where you go and difficult to have a guest/friend on visit for few minutes only. If not so many Chinese people there, I would definitely come back. Maybe Boracay should put a limit on Chinese and South Koreans guests visiting the island too, since they can be very noisy.
Too many koreans and chinese tourist”
The hotel is a little dated. Facilities are a little old especially the pool and the room's furnishing. The tub in our room was broken but they fixed it. Location is ok but you'll need to walk a bit to get to the beach from your room. DO NOT TAKE THE BUFFET BREAKFAST! REALLY, DON'T. Expensive but the spread is poor and the quality is really bad.
Dear Mr./Ms. Joan, Greetings from Paradise Garden Resort Hotel & Convention Center Boracay! Thank you for taking time to share your review. Majority of our guests are Koreans and Chinese. It is our primary objective to administer a higher level of service and hospitality to both Filipino and foreign tourist entering our resort. We apologize for some inconvenience during your stay. We always aim to improve and upgrade our facilities and services to make your stay with us, even more enjoyable and memorable. Looking forward to welcome you here again in your future visit! Sincerely Yours; The Management
Perfect place for a romantic getaway”
The Paradise Garden Resort Hotel is perfectly positioned between Station 2 and Station 3 on Boracay Island. The resort is quite big and runs from the street front to the Beach making it only 30-40meters from the water. Most of the hotels have a beach frontage which is a must when selecting a property in Boracay. The hotel has a wonderful restaurant on the beach front which is were you have your breakfast. Breakfasts cater more for the Chinese and Korean palate rather than westerners but lunch and dinners are great, especially the lunch buffet ($US12-13) which includes unlimited beers at that price. It has two pool areas and you can always find a banana chair most times of the day. From the hotel you come out on the beach side and walk along the sand to a really good selection of bars and restaurants where you can find dining options ranging from $10/person to as expensive as $50/person. You can get even cheaper in the traditional Philippino restaurants if your game LOL.
Long Weekend family vacation”
Paradise garden is ideal for a family vacation in Boracay. Location is superb, amenities are just right. It would be a great addition to your amenities if you have an in-house gym for your health buff guest. The food is great, lots of choices for a buffet setup. Would recommend this to others.
The only few accredited hotels in Boracay now!”
The room that I booked was south wing superior rooms It's a Good sized basic amenities are there. The breakfast was good enough. The facilities around the hotel is also good as well. they have few swimming pools in the area walking path leading to the white beach within the resort. The staffs are very kind and nice. Check in and out was no fast. Many Chinese Group tourists at the new wings of the resorts. Take your breakfast early otherwise you won't have seats because of mass Chinese group tourists. Bring insect repellents mosquitoes will eat you alive! Overall value for money and good stay. Family of 7 with young children.
Good value. Very friendly staff”
We stayed 8 nights and enjoyed this hotel. Make sure you get a nice room with pool view. The staff is very friendly.
1) the staff who checked us doesn't seem like she enjoys her job at the front desk lol 2) room service menu was not available in our room. Had to call and request for one 3) i went to front desk to inform that i would like to purchase a travel adaptor, and was informed that there was already one in the room as part of the minibar list, but nope. not there. had to call and request for it again. 4) no iron. you have to pay for ironing service 5) the lift buttons at my level did not work and lucky me, when i wanted to report the fault, i was served by the person who checked me in. Tried to explain to her many times but she was just clueless. I gave up lol 6) there are 2 places for you to have breakfast at. The restaurant nearer to the beach have more options but be prepared to embrace the noisy and super crowded environment. 80% of their guests are from china 7) it's a halal hotel, so muslims traveller do not have to worry about their meals (Its really hard to find halal food in boracay) So.... will i stay again? Maybe. But i will shop around for other places first.
good but not first choice”
a big resort on s3 under construction for christmas , location is good for diningor activities , about 5 minutes walking to beach , groups of tourists from china and krea , big room with standard facilities.
Hi Jian; Greetings from Paradise Garden Resort Hotel & Convention Center Boracay! We appreciate your good review. It heartwarming to learn that you like the resort location , big rooms and standard facilities. Please know that we have passed your comments to our entire Team as added motivation and continue impressing our future Guest. Thank you for staying with us. We would be honor to welcome you back in the future. Sincerely Yours; The Management
It was very good to rest!”
it was a rainy day when we did check-in. but Staffs were really kind and poter was very very nice. Location is also very close to the Beach, we usually walked around the beach. I had a great time& great vacation in Paradise Garden Resort Hotel & Convention Center! Thank you all of sttafs!
Hi Ji; Greetings from Paradise Garden Resort Hotel & Convention Center Boracay! Our heartfelt thanks to your positive review. We are grateful that you appreciated the effort of our staff. Our hotel sees to it that every staff go our there way to provide a excellent service. It also pleasure us that you had a great time and great vacation with us. More over thank you for the positive feedback, it will be a pleasure to share your lovely words with the entire team. We are happy to welcome you back in the future. Sincerely Yours; The Management
Bait and Switch”
Our reservation was for a Delux Pool View Bed type …! double bed Kitchenette Shower/bathtub Bathrobes Hairdryer. When we checked in, we were given a room with 2 single beds. I went to the desk and requested a room with 1 double bed as the reservetion called for. They moved us to another room with a double bed... However, they failed to tell us that we would not be getting all the features we were paying for. No Separate shower/bathtub No Kitchenette No bathrobes No hairdryer When I asked about the bathrobes and hairdryer, they were available... for a price. This was a classic “bait and switch” I will never go back to the Paradise Garden Resort Hotel & Convention Center.
Huge hotel ”
Huge hotel , clean rooms , friendly staff , good location . Breakfast nothing much . Be prepared for the many noisy chinese nationals who don't respect queing up so you can't blame the management for this .
great location and nice surroundings”
Paradise garden hotel has a very comfortable room and surroundings. It is not only a hotel but a resort. It is a very clean and cool ambiance because of the trees and nice landscape. The place is very safe. Breakfast buffet is very good, lots of food to choose from.
Great place, if you're Chinese”
The hotel is huge, it has a lot of different buildings, several reception desks and a number of restaurants. The gardens are beautiful with a lot of flowers, palm trees and other plants. It has a quite nice pool area, although the water is quite cold. The rooms feels a bit aged. I imagine it can vary a lot between the different buildings, but ours was supposed to be premier but absolutely didn't feel so. The food is ok, but not much more. The big problem with this hotel is how over the guests. It consisted of close to 100% tourists from China.
1 star accommodation. A lot of mosquitoes and need to walk very far to the main beach road. Breakfast was terrible as well.
The worst hotel ever; i dont know even if i can call it hotel or not.”
The worst hotel ever; i dont know even if i can call it hotel or not. .toilet is dirty, i couldnt use bathtub so i called staff to fix it .the staff who try to fix toilet sit my bed to use telephone .staff didn't lend me the dinner knife for cutting mango cuz it is dangerous weapon .to cut the 3 of mango they charge 150 peso although i bought 3 of mango with 180 peso, sooooooo makes sense isnt it? .all the staff is not kind but stare me to get the tips(i'm the one who wanna give complain, not tip!!!) .staff is not fluent in english at all, they take too long time to find their word and they dont understand english well .room service is terrible, never try it .crowded with full of Chinese, looks like professional for chinese only .staff never clean the cockroach fronta door till i ask them 'please'
Dear Hyoung Kwan; Greetings from Paradise Garden Resort Hotel & Convention Center Boracay! Thank You for sharing your feedback. We deeply apologize that you did not have a pleasant stay in our resort. We have taken note all of your feedback and it has also been shared with the concerned departments. Please be assured that corrective measures are now being put in place to rectify the issues that you raised. We take guest feedback seriously, we will look at the points you raised in this review and use them to improve our services and amenities. We hope that in the future you were able to make the most of your stay with us. Sincerely Yours; The Management
Excessively expensive for what you got: value for money was awful. Flooded room (pipe burst in room above): offered room of lesser value and no monetary compensation. Average breakfast and dinner. Woke up by phone at ungodly hour; hassled by front desk staff until I gave them my details for return transfer. Smoke-friendly venue: allowed guests to smoke almost wherever they liked (despite being a smoke-free venue?) Also allowed parents to toilet-train their kids on pathway (had to double -take at this one!), endless renovations so noise was an issue into the late hours ...good points: staff pleasant enough, great pool, location on beach was nice.
Hi Darren; Greetings from Paradise Garden Resort Hotel & Convention Center Boracay! Thank You For taking time to share your review. We are grateful that the good point on our staff, pool and location., How ever We are sadden that on the other side you not satisfied with your stay with us. Our Hotel have a smoking area with Smoking Signage for guest, same with Public toilet .Please know that we are addressing the issues you have brought forward and the concerned departments are taking appropriate action. Your feedback is important to us, be assured that all comments are looked into and addressed by management. We hope to see you again in Paradise Garden Resort Hotel & Convention center Boracay! Sincerely Yours, The Managemnet
Facilities are bad”
Booked a room with a single bed for me and my wife but ended up getting a room with two beds. Had to provide feedback to the receptionist so that we can get our room changed. Normally this should have been the end of it but this wasn't the case. I understand that it will take a couple of minutes for the new room to become available since they would have to clean it up, my wife and I went to the beach to make the most out of our time while in Boracay. When we got back, we were frustrated to find out that the key-card that that they gave us didn't work for the room so we then had to wait for 15 minutes for them to reprogram the key. Bed was too soft, ended up sinking into the mattress and was a bit uncomfortable and the toilet barely had any water pressure so it would take forever for the tank to fill up for us to flush anything down. Food from the restaurant was not bad, the grounds were large so it can be both good and bad depending on how you look at things.
Room has no wifi, 6:30am everyday there was construction and did barking at our window for the whole day
Dear Mr./Ms. Jessica Greetings from Paradise Garden Resort Hotel & Convention Center Boracay! Thank you for taking time to share your experience about your recent stay with us. We apologize for the inconvenience you have experienced during your stay. We always aim to improve and upgrade our facilities and services to make your stay with us, even more enjoyable and memorable. We hope to have another chance to welcome you back in the future. Sincerely Yours; The Management
Cons *The beach parasol are soooo few *They are too cautious with fil-foreign couples and they should explain why(It is their job, no questions) because some of their actions may seem rude or judgemental to other people *Needed to go to the main lobby every day for Wi-Fi password *Wi-Fi did not reach our bed part, just the entrance part of our room. So only 1/4 of room was covered with Wi-Fi *Lots of mosquito in our room * They should renovate the old rooms to make the room pleasant for the guests * No jollibee and no McDonald near the hotel * Old beach towels Pros * Ambience in the night is wonderful * Fast checkout * Beautiful night view in the resort * 99 percent of Chinese guests * Needed top clothing to have a breakfast * Fastest Wi-Fi speed(only where the.wifi can reach.lol) * Cute Christmas decoration and costumes for staffs
MUSLIM TRAVELLER- BORACAY ISLAND.”
We decide to have our yearly couple holiday with my bff to BORACAY ISLAND. As we have requested to have it near the pool side, we were given at the South Wing Annex. Journey took us about 5-10mins to reach from the reception area(a bit far for those elderly) but good garden view as you walk along. We had a nice room to stay but only the water smell well we had to bear with it. The restaurant serve halal certified food. Basic breakfast- Fried rice, fried noodles, porridge, breads and buns, traditional cakes, salads. Swimming pool is clean cool enough to plunge in as the weather is hot there. Overall is a good stay and would like to thank you the restaurant manager Mr Ibrahim for serving us well with the hospitality during our stay there.
Paradise Garden Resort Hotel & Convention Center