Exceptional”

I booked the room on line and received an excellent heavily discounted rate. I was very pleasantly surprised when I entered the room to see the sheer value for money. The rate included breakfast, which wasn't the best. However I didn't book the room because of the included breakfast. I will absolutely stay at Paradise Island Resort again next time I have business in Surfers Paradise if I can find the same kind of rate on line.

Clean and tidy room”

Had couple issues with fuses blowing in room and appliances not working. After hotel owner said it was our fault for plugging a hair dryer or straightener on. Which was not the case but shouldn’t have been and issue. Breakfast was included and was ok. Everything was cooked in a lot of oil so stuck to cereal. Also when booking room there was suppose to be a desk in the room which there was not. Also no mention of requiring $200 deposit. Expected to just take card details.

Excellent and comfortable stay”

Very valuable for money and the resort has everything you need: swimming pool, par, free breakfast,korean bbq at night if you want dinner without going everywhere , free dvd hire... convenient location and friendly staff. We loved everything about it!!!

Great budget stay”

Great stay, but if you need extras it will cost. I.e. extra Towels, late check out, shampoo. You get a fully serviced room with 1 towel per person etc included. It is, close to surfers but no 5 star service. The pool is nice but bring your own beach towel to save $5.00. Kitchens are newly renovated and the balconies are spacious. I loved the hotel and think it is a good balance of paying less and getting only what you need;) would stay again.

Great place”

Stayed in the one bedroom unit. Very comfortable and spacious. Didn't use the cooking facilities, but everything there if you want to cook for yourself. Deep bath, good shower, and washer and dryer in the unit. Bed was a touch firm, but thats just me..... Nice balcony. DVD player with TV. Pool and spa were great. Gym looked good, and enjoyed the steam and sauna rooms. Continental breakfast was better than expected; eggs, sausages, burger patties, beans, spaghetti, toast, cereal, fruit and juices. Easy walk over the bridge to the centre of Surfers. Staff we dealt with were very pleasant.

Great for the price but extra charges for everything except parking so be prepared ”

Great location. We were prepared this time and brought our own pool towels (Usually $5 for pool towel at hotel). Late checkout $5 for 1 hour. extra charges for another shampoo/body wash bottle or if you need towels changed. Otherwise rooms are standard and clean and has everything you need. The breakfast looked okay but we did not stay to eat. Offered free parking for the night though.

Was surprised at how good it was for the price. Great location, good room and clean”

Needs better housekeeping! Bulb blown on bedside lamp Tv remote didn’t work Pulled out TV to work it manually and there was rubbish behind the TV

Absolutely filthy place. Will never stay there again. ”

Great location. That's about all it's got going for it. The place needs a refurb badly.

Value ”

Our room was dated but for the money we were very happy, it was clean & had all we needed. The complex was nice & in a great location for us. We would certainly stay again! The staff were also helpful & lovely

Absolutely loved our time”

All the staff were so accommodating and help us find somewhere on the property to have our daughter's 1st bday. We will return again, very soon. We love coming here, rooms hace always been clean abd fresh. Love it

Weekend Getaway Disappointment ”

Location was great but the room we were given (not the room booked online) was very disappointing.

Very good”

Beds uncomfortable and not the configuration we asked for.

Above average”

The staff were so rude at front desk especially the women and when we told them we had no internet or outside light to the patio they seemed to care less and didn’t even write it down nor give us a discount on out stay The room was dirty and the carpet had stains all over it and no face washes which was strange and couldn’t get a fresh set of towels The breakfast was awesome but that was about all that was nice about out stay Would not stay there again under any circumstances

Great value for money place.”

Excellent facilities and location. Rooms need freshening up and the internet wasn’t working. They serve a good free breakfast and is under new management, so the prospects are good.

Very good”

Good Place

Was wonderful”

Had a great stay and definitely will come back here. Cons ordered a cot for the room for our 11 month old but didnt get one but the pro was it was a very big bed that me, my hubby and our baby all fitted comfortably. Last con is the breakfast time, i wish it finished later than 9.30am as we slept in and missed breakfast so we had to buy breakfast out. Definitely booking here again

Excellent”

Resort obviously caters to a Korean market with its Korean buffet and signage. The main con was a large group of overseas students at breakfast which doesn’t make it conducive for a quiet family meal. Otherwise place was pleasant and clean.

Average hotel but showing its age”

This hotel is in a great location. Walking distance to shops and food but on an island, so nice and quiet. Covered parking is free - nice! It was probably very good once but is showing its age. It really needs some attention - faded paint and mould in many places and decor is very dated. It also seemed to attract a fairly rough clientele. Didn't bother me so much apart from them smoking and drinking by the pool, despite being told not to. Rooms were large but a bit confusing. Like they weren't sure if it was a hotel or serviced apartment or motel. The room was cluttered with all sorts of stuff - washing machine and dryer, kitchen, dining table etc. Breakfast was fairly simple but good enough for me and a nice touch. Unusual in Australia to include breakfast. The swimming pool was good for kids, although a bit salty. Plenty of loungers and sunshine (No tall buildings blocking the sunshine). Overall it was adequate but could have been cleaner.

Good budget accommodation with great facilities and and included breakfast”

Great pool, gym and steam room. Restaurant onsite with buffet style meals and free breakfast included Also offered a $10 late checkout option which was wonderful allowing time for a swim and late breakfast before departure. Rom was generally clean and tidy but a little run down and needed a thorough clean of air con amd fridge.

Great value for money”

We had an enjoyable stay, the staff were pleasant, the free buffet breakfast a nice inclusion (though the addition of bacon would have been nice), great location and we were able to walk everywhere. My only recommendation would be some renovations, mostly just minor cosmetic things, maybe some more comfortable furniture, but mostly the bathroom could use an upgrade. All in all we enjoyed our time!