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Excellent8.7
Based on 16 reviews
Paradisus Cancún All Inclusive Resort & Spa
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Interior view
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Interior view
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beach
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Swimming pool
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8.9 Excellent location
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8.9Location
  • Hot tub

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Royal Service One Bedroom suite lagoon view (Adult Only)
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  • 1 super king bed
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Paradisus Junior Lagoon View Suite
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  • 1 super king bed
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Family Concierge Lagoon View Junior Suite
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  • 1 king bed and 1 sofa bed
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Family Concierge Lagoon View Suite
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  • 1 super king bed
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Paradisus Junior Lagoon View Suite (3 Adults)
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  • 2 double beds
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Paradisus Junior Ocean View Suite (2adults + 2 childrens)
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  • 2 single beds and 1 super k...
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Paradisus Junior Ocean View Suite (3adults)
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  • 1 double bed and 1 super ki...
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Two-Bedroom Premium Suite
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    Family Concierge Ocean View Suite
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    • 1 super king bed
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    Premium Junior Suite
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      Nearest essentials

      Airports
      • 12 kilometers to
      • Cancún International Airport (CUN)
      • 18 kilometers to
      • Isla Mujeres Airport (ISJ)
      Hospital or clinic
      • 850 meters to
      • International Medical Center
      Pharmacy
      • 250 meters to
      • Ahorro Pharmacy
      Convenience store
      • 1.2 kilometers to
      • OXXO
      Cash withdrawal
      • 450 meters to
      • ATM

      More about Paradisus Cancún All Inclusive Resort & Spa

      An overview

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      What they offer

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      Guest policies

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      Some helpful facts

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      Verified guest reviews

      Agoda Reviews (16)
      Booking.com Reviews (193)

      5.3

      Filter by guest type:
      • Cleanliness 9.3
      • Facilities 7.0
      • Location 8.9
      • Room comfort and quality 8.3
      • Service 9.4
      • Value for money 8.8
      Exceptional
      • Cleanliness 9.3
      • Facilities 8.0
      • Location 9.3
      • Room comfort and quality 9.3
      • Service 9.6
      • Value for money 9.1
      Very good
      • Cleanliness 8.8
      • Facilities 6.0
      • Location 7.6
      • Room comfort and quality 6.0
      • Service 8.8
      • Value for money 7.6
      Exceptional
      • Cleanliness 10.0
      • Location 10.0
      • Room comfort and quality 8.0
      • Service 10.0
      • Value for money 10.0
      Exceptional
      • Cleanliness 10.0
      • Location 10.0
      • Room comfort and quality 10.0
      • Service 10.0
      • Value for money 10.0
      Provided by verified guests of Agoda
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      Showing 13 verified guest comments
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      9.7
      Vitaliy from Ukraine
      Couple
      Stayed 5 nights in November 2012
      Gran Melia Cancun ”
      Luxus pur, nice and friendly service
      Very nice hotel, friendly service, beautiful place, you enjoy both laguna and sea. Not far away from dive/fishing/sightseeing facilieties. Not far away from shopping places. Very nice, indeed!!!
      Reviewed November 24, 2012
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      6.0
      Yu from China
      Solo traveler
      Stayed 3 nights in October 2012
      room is good but services is not”
      ocean view in the room
      when we first stepped in the room, we found a TV set was on the sofa...No slippers were in the room and services said they were not available at night...
      Reviewed October 24, 2012
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      10.0
      IOANNIS from Greece
      Couple
      Stayed 3 nights in September 2012
      Very good position with rich breakfast”
      Nice internal atmosphere ,very good position with rich breakfast,nice beatch
      Nice internal atmosphere ,very good position with rich breakfast,nice beach,very good staf,there is a bus station out of hotel,quiet at night in good price. There is not a free internet ,the Mexican restaurant in not open every day, the view of the balcony is limited.
      Reviewed September 25, 2012
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      9.0
      Martha from United States
      Solo traveler
      Stayed 1 night in July 2012
      Incredibly beautiful hotel”
      Nice room with good bathroom, lovely private balcony and view, firm mattress, working TV, restaurants good
      While Cancun hotels are a string along the coast, the design of the hotel gives a feeling of privacy. The lush tropical vegetation in the lobby area is overwhelming! The beach is pure clean white sand and the sea warm and inviting. Don't forget to see the turtle hatchery. Staff was friendly and helpful. Having limited Spanish was no problem. Enjoyed the stay very much.
      Reviewed August 04, 2012
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      8.3
      Wun from Canada
      Solo traveler
      Stayed 3 nights in April 2012
      Worth to stay”
      helpful staff, nice view and breakfast buffet
      staying in gran melia cancun is a pleasant experience! the staff are grateful to give us a detailed orientation right after we checked-in. the concierge is also helpful. room is spacious and clean. though breakfast is not included in room price, by joining the hotel club (free of charge) you can have "buy one get one free" instantly. huge selection of food with nice view of the caribbean sea it is definitely worth to pay for it! yet the price is reasonable. good location as well - at the beachfront and can access the beach directly from the hotel pool. the only thing i'm disappointed is no free wi-fi offered in this hotel.
      Reviewed July 23, 2012
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      10.0
      Yves from Canada
      Couple
      Stayed 9 nights in June 2012
      Great location and beautiful view”
      To all Business to family vacation to couple
      A very well located in the middle of the hotel zone with spectrum ranging for all.
      Reviewed July 16, 2012
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      6.3
      Chen from Malaysia
      Solo traveler
      Stayed 5 nights in May 2012
      Lovely hotel ”
      Great Location,
      Hmmm overall my stay at this hotel is enjoyable but i had a major shock when i arrived at the hotel as in they cant find my reservation but they still check me in to the room which is a good thing! The check in process took too long cause lack of staff working.
      Reviewed June 02, 2012
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      9.3
      carlos from Panama
      Family with young children
      Stayed 1 night in May 2012
      localizacion perfecta”
      beach, location, hotel gorgeous, clean, etc
      la localizacion es espectacular igual al beach in cancun/ el servicio just as all the service in cancun is less than mediocre, except for a bellman called felipe... justo al frente de una gas station y varios restaurantes incluyendo mcdonalds la playa hermosa la room clean, great ac, great balcony! great bathroom
      Reviewed May 25, 2012
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      9.3
      marcos from Mexico
      Couple
      Stayed 3 nights in May 2012
      Excelente servicio y calidad de instalaciones, muy”
      Habitacion de primera calidad
      El servicio desde la recepcion de la gente que nos recibio fue muy grato posteriormente por el problema que se presento de la falta de registro, en el area de servicio al cliente nos atendieron muy amablemente hasta que quedo registrada nuestra reservacion, al hacer el check-in tambien nos brindaron muy buena atencion, todo lo anterior sumado a las instalaciones del hotel nos permite decir que nuestra estancia fue de servicio premier.
      Reviewed May 16, 2012
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      9.0
      KOHEI from Japan
      Couple
      Stayed 2 nights in October 2012
      普通”
      コストパフォーマンスが良かった
      昔カンクンに滞在した際に、ピラミッドのような外観とセノーテのようなロビー・中庭が印象に残っており、今回選びました。2泊したが、天候に恵まれず寒い天候だったので、あまり良い印象が残らなかったが、空港からそこまで遠くなく、ホテルゾーンの繁華街までもそこまで遠くないので、立地が良かったと思う。 オーシャンビューは、恐らく晴れていれば綺麗な景色だったと思う。 インターネット、wifiが今どき有料だったのと、異常に高かったのがマイナスで、それ以外は概ね良かった。
      Reviewed February 09, 2013
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