Paragon Suites

91 Juana Osmena Street, Cebu City, Cebu, Philippines, 6000
Paragon Suites
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7.2
Very good
/10
(313 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location - Inside city center
Popular neighborhood
Parking
FREE
  • Ayala Center Cebu1.14 km
  • Museo Sugbo1.87 km
  • Taoist Temple2.25 km
  • Cebu Metropolitan Cathedral2.38 km
  • Basilica De Sto. Nino2.52 km
  • Magellan's Cross2.56 km
  • SM City Cebu2.65 km
  • Fort San Pedro2.81 km
  • Chapel of San Pedro Calungsod3.94 km
  • Tops Lookout6.67 km
  • Highlights and ratings

    3-star Hotel
    Free Wi-Fi
    "Convenient to get food and entertainment."
    Meneleo - May 20, 2018
    Excellent service
    8.2 rating for service
    Very good comfort
    7.9 room quality and comfort
    Very good cleanliness
    7.1 rating for cleanliness
    Good facilities on premise
    6.1 facilities on premise
    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 98% of all properties in Cebu in the last 24 hoursCompared to 4,751 Cebu properties at Agoda for various dates
    Value for money7.5
    Location rating7.7
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.3 km

    Rooms available at Paragon Suites

    7.9
    Very good
    Room comfort & quality
    Family Rooms
    Family Rooms
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed and 1 queen be...
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    Standard Room
    Standard Room
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 2 single beds
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    Superior Room
    Superior Room
    ...
    • Room size: 17 m²/183 ft²
    • City view
    • 1 double bed
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 18 m²/194 ft²
    • Mountain view
    • 1 queen bed
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    2 BEDS DOUBLE BED
    2 BEDS DOUBLE BED
    ...
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      Basic Double
      Basic Double
      ...
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        Room Assigned on Arrival
        Room Assigned on Arrival
        ...
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          Superior Single
          Superior Single
          ...
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            Basic Family
            Basic Family
            ...
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              Run of House
              Run of House
              ...
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                Frequently asked questions

                What time is check-in and check-out at Paragon Suites?

                Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                How do I get to Paragon Suites?

                For those who wish to drive their own cars, Paragon Suites has a car park available for guests. Car parking is free for guests.

                What is the smoking policy at Paragon Suites?

                Paragon Suites does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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                What people love about Paragon Suites

                • 8.8
                  Excellent
                  Staff 

                  "The staffs are friendly, polite and accomodating."

                  chara M.

                  |

                  March 31, 2018

                • 8.0
                  Very good
                  Cleanliness

                  "Room was clean, wifi was fast and location was great (near pubs,bars and eateries)."

                  Caleb

                  |

                  July 9, 2018

                • 7.2
                  Very good
                  Staff 

                  "The staff were also accommodating."

                  Marie H.

                  |

                  May 22, 2018

                Property ranking|Compared to 4,751 Cebu properties
                See all rankings
                Room comfort score
                7.9/10
                Cheapest price score
                Room size
                18 sqm.
                Service score
                8.2/10
                Better than
                98
                %
                of Cebu properties
                Better than
                98
                %
                of Cebu properties
                Bigger than
                96
                %
                of Cebu properties
                Better than
                95
                %
                of Cebu properties
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                More about Paragon Suites

                More about Paragon Suites

                9.6
                Exceptional

                "Very accommodating and friendly staff."

                Jennifer

                |

                May 4, 2018

                Description

                Show less

                Most talked about facilities

                Breakfast
                9 mentions
                Housekeeping
                8 mentions
                Internet
                3 mentions
                Food & Dining
                2 mentions

                What they offer

                10.0
                Exceptional
                Staff 

                "Great staff"

                Gary

                |

                October 4, 2016

                View all reviews
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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Food and dining

                Nearby restaurants

                Filipino cuisine
                Filipino cuisine
                Muvanz Pocherohan and Seafood
                100 m Filipino, Seafood
                Simply J's Cafe & Restaurant
                1.1 km Filipino, Italian
                American cuisine
                American cuisine
                Big Tom's Burgers
                160 m American
                Time Out Restaurant
                180 m American, Bar, Fast food
                Camia Street Cafe and Resto
                240 m American, Asian, Filipino
                Asian cuisine
                Asian cuisine
                Mr. Olive
                100 m Asian, Filipino, Greek
                Captain A's Seafood Grill
                140 m Asian, Filipino, Pizza
                Firozian Indian Tea House
                140 m Asian, Indian

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                Property's guest policies

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                Some helpful facts

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                Reviews of Paragon Suites from real guests

                Overall rating
                7.2
                Very good
                From 313 reviews
                Provided by verified guests of
                Agoda Reviews (193)Booking.com Reviews (120)
                Rating via Agoda7.4
                /
                10
                Cleanliness7.1
                Facilities6.1
                Location7.7
                Room comfort and quality7.9
                Service8.2
                Value for money7.5
                High score for Cebu
                Rating
                9+ Exceptional (20)
                8-9 Excellent (21)
                7-8 Very Good (32)
                6-7 Good (13)
                <6 Below Expectation (29)
                Time of the year
                Mar - May (37)
                Jun - Aug (16)
                Sep - Nov (30)
                Dec - Feb (32)
                All guests (193)
                All room types
                All languages

                Show reviews that mention 

                Showing 115 verified guest comments
                12345
                6.0
                Sayid from United Kingdom
                Solo traveler
                Superior Room
                Stayed 19 nights in May 2019

                it’s not good dirty a rat came out of a/c sockets r not working was not connected ”

                it’s realy not like b4 staff only r good n helpful . but facilities under zero. room good but sockets was not connected only one socket was working, air con was not good a rat came out of air con i will advise all my friends not to go there any more but feel sorry for the staff how they r nice even if i go to say another hotel i will be visiting the staff how they were kind to me n helpfully.paragon was b4 good. now my first 4 days there was no any electrician or facilities A/C was not working properly n sockets were not connected the staff said he is on leave no one to fix a/c n electric sockets,

                Reviewed May 25, 2019
                5.6
                Sayid from United Kingdom
                Couple
                Superior Room
                Stayed 3 nights in April 2019

                only 2 electric sockets working in the room other sockets like decorations only ”

                since i arrived i was looking or asking for electrician they said he is on holiday n the socket r not all working in the room only 2 the rest only for decoration, n air conditioner spitting water on the cabinet not serviced only house keeping coming n drying the water 💦 was dropped by air conditioner, , so if there is no electrician if ever electric shock happen who will save us who will take our responsibility. i cannot blame the staff they are very kind very good. honest staff. than any other hotel . but the management should think fir the guest not to think of earning only . still we have cockroaches n no bin bags specially the toilet bin all not staff mistake or staff problems , thank you,

                Reviewed May 02, 2019
                6.4
                Good
                Sayid from United Kingdom
                Couple
                Superior Room
                Stayed 2 nights in April 2019

                paragon change unlike before..”

                staffs are okay they help good staff but no facilities all bin don’t have bin bags ,no soft toilet(traps,basahan), no maintenance or electrician on duty if power gone thats the very important and to clean air conditioning..they have sockets are not connected to the electricity

                Reviewed April 29, 2019
                7.2
                Very good
                COLLIN from Philippines
                Solo traveler
                Deluxe Room
                Stayed 3 nights in June 2019

                Older hotel but clean in a good location”

                Older hotel for those on a budget. A large clean room with good aircon. Close to Osmena, and many taxis drive past the door

                Reviewed July 08, 2019

                Thank you for the amazing review! We are delighted to hear that you enjoyed your stay with us. Jessa

                Responded October 29, 2019
                Paragon Suites
                9.2
                Exceptional
                Dave from United Kingdom
                Solo traveler
                Standard Room
                Stayed 1 night in July 2018

                Very Good”

                i was pleasantly surprised once i walked into the building, it looks pretty rough from the outside but all good on the inside. Depends what you want from a hotel but... Ok wifi, comfy bed, big room, TV was ok, bathroom was fine. Hostel 7 is over the road where you can go for a drink, probably would've stayed there instead if they would've had a suitable room though as it's much nicer.

                Reviewed July 26, 2018
                10.0
                Exceptional
                Sayid from United Kingdom
                Solo traveler
                Standard Room
                Stayed 19 nights in May 2018

                the staff are good very kind n helpful well trained i hope wen i go to see the same staff again”

                really this hotel has good staff than ever b4 now complated . i wish frm management to observ 2 stop of replacing staff every trip i go this time really there is agreat improvement than ever b4 . that’s the only hotel i like to stay in cebu . every year i travel to cebu 2 to 3 times i stay there bcoz of staff . kind happy with their guest. smiling 24hrs. i am ur frequent guest check my record will prove to u paragon is like my house bcoz of ur well trained staff. i beg u management pls to take care of ur staff u have on hand now . my last request i need frm u to look the water where we use to wash face or to shave in the toilet the pipe not covered i mean the whole is open if we shave rubbish can go in n block the pipe n also the insects cockroaches r coming from that side most of u don’t knw nw i tell u let u knw n philipppnes is hot country pls cover that hole where we wash face n shave. rubbish protection that cost only 20 pesos use as a filter to stop everything going in out

                Reviewed May 31, 2018
                8.4
                Excellent
                Carlos from United States
                Solo traveler
                Standard Room
                Stayed 3 nights in January 2018

                No Hot H20”

                The place was really nice except for the fact there there was no hot water even though I was told by the front desk that they did provide hot water. The room was clean and spacious. The AC worked great. I was here for the Sinulog Festival so the prices were a bit higher than normal...understandable. It located across the street from a hostel where I met lots of other backpackers from around the world. All in all it was just a hotel. The staff was friendly. Overall I would recommend this place if hot water is not high on importance.

                Reviewed January 23, 2018
                8.4
                Excellent
                Sayid from United Kingdom
                Solo traveler
                Standard Room
                Stayed 7 nights in June 2017

                Excellent”

                hotel is good staff r perfect nice . well trained, but management very poor , non of technition on duty after 10 pm if electricity gone or if there is any electrical shock or air condition problem eho is the resposability, if accidently happens fridge set fire ,n accident happens only sometimes but we should be ready at any time, nothing else hotel good staff good service supper, one more thing i told them long time n i remaind them once again scale require every hotel has scale . all passenger b4 they go to airport they shoud know the weigh. ,of their luggage they cannot gobtobthe sirport without know the weight of their luggage . so i'm amadvising the management better if they cannit rectify this mistake better they transfer the management resposability to some one else- who canrun the survice correctly , thank u

                Reviewed June 28, 2017
                8.0
                Excellent
                Sayid from United Kingdom
                Couple
                Standard Room
                Stayed 12 nights in April 2017

                good staff supper staff respect staff than ever the problem management always change staff no need ”

                im repeating again goid hotel. good staff n well trained staff. n respectful staff how they respect their guest mske n female. i advise the the management to stop changing the staff everybtime . ur hotell is good i have good staff keep them if u want ur business to improve im sure u eill get. many customer. i thank ur staff who wellcome us as a member of their family . thank u paragon staff i thank u ,but i'm not happy with ur management i have recomsnded nany friends in uk n frm america also not becoz of the management becoz of the staff. thanknu so much

                Reviewed April 24, 2017
                8.4
                Excellent
                Christopher from United States
                Couple
                Deluxe Room
                Stayed 3 nights in March 2017

                Good choice in a great location.”

                While others have mentioned that this hotel is a bit faded around the edges, by no means does that diminish from its value. A solid choice for those who wish to stay in the Mango square area. They have good breakfast choices as well.

                Reviewed March 22, 2017
                10.0
                Exceptional
                Sayid from United Kingdom
                Solo traveler
                Family Rooms
                Stayed 6 nights in October 2016

                good staff respect helpful kindness but the management r not good st all no help, while management b”

                first off all i advise ma agent to be good n to thank the staff wen the staff help the guest , not to tell the staff don't help the guest n charge money for him any extra favour u r doing to the guest. second thing which is important b4 one year i have requested frm management to buy scale to keep to the reception wen the quest meet to check their luggage b4 going to the airport , they ignored. theyvwant to earn not to spend. they r really stingy. me i eill go back to paragon bcoz all the staff r good n kind. to their guest.

                Reviewed October 29, 2016
                10.0
                Exceptional
                Sayid from United Kingdom
                Solo traveler
                Standard Room
                Stayed 10 nights in May 2016

                mr”

                realy realky was good hotel clean superior staff n respectable staf honest staff happy staff glean food n good management . I will never ever go to any other hotel only paragon . but pls if management can get small luggage scale for guest b4 they go to check in to the airport to check their weight of their luggage , that's very important item missing all the rest is supper from top to the bottom I really love all the staff specially at lobby n kitchen they were doing perfect job n the security guards r supper n honest. thank u hope to see u on October if I'm alive

                Reviewed June 03, 2016
                8.7
                Excellent
                Rito from Philippines
                Solo traveler
                Deluxe Room
                Stayed 1 night in June 2014

                comfortable, centrally located, clean”

                comfortable, centrally located, great staff

                Set along Juana Osmena Street, just 3 blocks walk from Jones, the area is relatively quiet and accessible to the 3 areas in the area - Mango (Maxilom), Jones (Osmena Blvd.) and the road along Capitol. The hotel has aged a bit but management has so far maintained it well - carpeted rooms, a bathroom more than twice the size of many hotels in the area, cable LCD tv, a box type AC, king sized bed with not so comfortable pillows. They could change their pillow cases to somehow help improve the aesthetics. There are almost a dozen choices for the a la carte breakfast which was part of my booking. Good wifi but if you don't carry a laptop, there's a desktop at the lobby at 20 pesos an hour. The street, Juana Osmena, tends to get dark after 9 PM and there are street walkers towards Maxilom (Mango) but then this is a familiar scene in many Southeast Asian cities from KL to Bangkok to Saigon. Great staff, very accommodating. Fast check out too.

                Reviewed June 19, 2014
                10.0
                Exceptional
                Sayid from United Kingdom
                Solo traveler
                Standard Room
                Stayed 10 nights in November 2018

                good location good service good well trained staff”

                good hotel clean well trained stuff . most stuff r respectable.

                Reviewed November 24, 2018
                8.0
                Excellent
                Caleb from Malaysia
                Group
                Family Rooms
                Stayed 1 night in June 2018

                Satisfying”

                Stayed for a night at this property. Room was clean, wifi was fast and location was great (near pubs,bars and eateries). Staffs are also friendly,proactive and speak decent English. The only thing I don't understand is they do not have taxi services from the hotel. Not sure why but overall good one day stay after great dinner and good sleep in this place .

                Reviewed July 09, 2018
                9.6
                Exceptional
                Jennifer from Philippines
                Couple
                Family Rooms
                Stayed 1 night in April 2018

                Value for money. Good management. Good staff”

                I stayed 4 days and 3 nights. Very accommodating and friendly staff. The food was tasty.. we woke up as early 2:30am and rush things up to our 2 day south tour and back in the hotel at 9-10pm and it was always fixed and clean. Also receptionist advice me we can take out our free breakfast as early as 3:30am and we even have our free breakfast at 10pm. Truly value for money.

                Reviewed May 04, 2018
                7.6
                Very good
                Madjid from Canada
                Solo traveler
                Deluxe Room
                Stayed 3 nights in March 2018

                Good functional hotel, good value, nice staff and a decent location”

                Breakfast cold easily be improved without incurring any additional cost to the hotel. For example, they serve instant coffee which I am sure comes out to be more costly than regular brewed coffee. Wifi is very good and so are Cable tv channels. Split air-conditioner is excellent and has a remote control. Bed is fine. All in all, a good functional and safe hotel.

                Reviewed March 07, 2018
                6.4
                Good
                janine from Philippines
                Group
                Family Rooms
                Stayed 3 nights in March 2018

                value for money”

                we stayed there for 3 days. Breakfast has choices so it is a plus. you have to walk 2 blocks to some restaurants. housekeeping take awhile to attend to your request. this is a 35 room hotel, they only have few staff.

                Reviewed March 06, 2018
                8.0
                Excellent
                francis from Ireland
                Solo traveler
                Standard Room
                Stayed 1 night in October 2017

                it's nice”

                ok start by saying the room smelt a bit like socks when I first arrived but that disappeared soon afterwards. the room and bathroom were in need of a decent amount of decoration. however they were clean. the bed was comfy, the WiFi was very good. I also liked having a fridge and free coffee making facilities in the room. honestly if the room was decorated this would be my go to place in cebu. shower worked great too. I'll go back

                Reviewed October 18, 2017
                8.4
                Excellent
                Erik from United States
                Couple
                Deluxe Room
                Stayed 3 nights in April 2017

                GREAT VALUE FOR YOUR MONEY”

                Nice spacious rooms, good channel selection for the TV, very courteous and helpful staff, nice convenient location to many shops, restaurants and laundry service, very good air conditioning, hot and cold water available to all rooms through dispensers on each floor refrigerators and DVD players in the rooms at no extra charge. Overall a great value for the rates. The cons are that it could stand to be updated with new furnishings and bathroom fixtures, the WiFi can be weak at times, vacuuming should be done during room cleaning ( just a bit of dust in the room that vacuuming would take care of), brewed coffee should be available through the restaurant/room service as advertised in the menu, but with all the amenities in the rooms it makes this place by far the best value for the money of all the other 5 different places I've stayed in the city. I would definitely not hesitate to stay here again during any future travels to Cebu City. Highly recommended GREAT VALUE!

                Reviewed April 27, 2017
                12345
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                Paragon Suites
                |Very good 7.4
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                • Very good location
                • Ayala Center Cebu
                • Cebu South Bus Terminal is within 1.91 km