Excellent staffs”

I was very happy that my room was upgrade. I was received by the warmth welcome from Mr Mamuka and Miss Isha Jihan and I just feel that Paramount Hotel is my second home. Mr Mamuka remembered me that I ever stay at the hotel before. Miss Jennifer and Miss Janet are marvelous too and helpful. In fact all the staffs in Paramount Hotel are friendly and cooperative. Keep up with their good work and I will be coming back. I intent to stay again in Paramount Hotel sometimes end of October and early November 2019, so that I can see again the Halloween event at Times Square. I was there end of October 2018 and it was fantastic to see the Halloween Event. Thank you and best regards MOCHSIDDIK

Great design & great location hotel in times square”

The interior of this hotel is very good and the location is very close to Times Square, so it is very easy for those of us who like shopping. So you can put all the shoping bags at the hotel and continue walking around NY. We think this hotel is better than ROW NYC hotel.

Great location; super small room”

Though I reserved rooms for two and for two nights, the front desk person thought it was for one night and only one person (I did point out I have the documentation and payment to indicate two nights for two people!). so, we were given a room the size of a large closet with a full-size bed for me and my girlfriend. We are not big people and sleep like pretzels and were out and about most of the day, it was still disappointing and disconcerting. We loved the decor and proximity to Broadway, but will re-think our next stay at the Paramount.

Great location ”

Conveniently located near Times Square & minutes away from the morning pick up points for day trips. Hotel is a bit aged but cosy.

Great place to stay BUT”

The hotel was perfectly located. Near everything. I just did not understand despite the facilities fees of the hotel there are still charges for packages that arrives and luggages that are stored while awaiting the flight. This is the only hotel where I experienced such charges.

Enjoyed My Stay”

The room is a bit noisy. Needs More amenities in the room. The lobby is real nice. Its location is perfect. I would love to stay here again. The staffs are excellent, very accommodating and helpful. Especially the Filipino guy at the Breakfast room, and the Front Office staffs.

The Best !”

Very Satisfied!!! Very near to Time Square, Food Areas and everything you need. Thank you so much!

Very good”

Best location. Near times square

Good location but disappointing hotel”

Disappointing. That’s how I would describe the hotel. - Our “Superior” room was really small. I was even told that is it was the “Best room in the category” when I tried to upgrade it. - Breakfast. What breakfast? Homepage said it opened 07:00 every day. Letters in the elevators said it opened 07:00 every day. We sat the alarm and went to breakfast and found out that it opened 08:30 - on a Tuesday! WHY SO LATE?! I’m really disappointed, I feel that we overpayed and that we didn’t get what we payed for. Only good thing about the stay was that we only booked one night.

Acceptable”

The air conditioning is not working properly for few nights during my stay. I have to call up the front desk to request for technicians to fix it almost every night.

Noisy”

Room was terribly noisy. You could hear absolutely every single noise coming from the street(room in the 7th floor). Cleaning was not ok, there was something glued down to the wall that stayed there during 7 days without being noticed by the cleaning staff. The hotel lobby is very dark and old fashioned. But the staff is very friendly and helpful.

Except the location this place is bad”

Staff not very friendly Not child friendly The rooms are old and dirty

Complaint Letter regarding Paramount Tim”

I am writing this letter to inform you the inconvenience and unpleasant experience we had with our stay in Paramount Times Square, New York. We made the booking via your site agoda.com with the Booking Reference No.: 2609990398. We stayed for two nights in the hotel from July 3rd to July 5th. Unfortunately, the experience has not performed well due to the unprepared room conditions.

Small cramped room. No windows. You have to pay for “Facilities “ about 50$, getting nothing for it.”

Don’t go there.

It was a pleasure!!! Perfect location ”

It was clean modern but old world charm. Loved loved the hotel.

Great choice”

Great location, clean and perfect service. Just small room but it's oki

Within 5 minutes of arriving, we got a parking ticket. ”

The valet and door person were nowhere to be found, but when checking out our parking total was waved since we are responsible for the ticket. The heating system was slightly loud.

someone stole two coats from my room. Alguem roubou dois casacos do meu quarto.”

Check Out Dec, 25 2019 at 11:05 AM Room 1043. I forgot two coats in the room, after a few hours I checked out I remembered and called the hotel, and they said it was not found. So if you stay in this hotel take care of your valuables, and do not forget them in the room, if you forget they will say they did not find, for me this is stealing. I do not recommend the hotel for this reason and others. Small room, no soundproofing, pet friendly, in the next room had a dog that barked a lot, I complained at the front desk and they did nothing, the air conditioner pops while turned on in heat mode that disturbs sleep. Esqueci dois casacos no quarto, depois de algumas horas que fiz checkout, me lembrei dos casacos e liguei no hotel, e eles disseram que não foi encontrado. Por isso se ficar nesse hotel tome cuidado com seus pertences de valor, e não os esqueça no quarto, se esquecer eles vão dizer que não encontraram, para mim isso é roubar. Não recomendo o hotel por esse motivo e outros. Quarto pequeno, sem isolamento acústico, permitem animais, no quarto do lado tinha um cachorro que latia muito, reclamei na recepção e não fizeram nada, o ar condicionado faz uns estalos enquanto ligado no modo de aquecer que perturba o sono.

Great trip great location. Thank you”

Great service for luggage and drivers actually everyone.

Great experience ”

Great experience