Park Hotel Alexandra
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8.4
Excellent
2.3% this month
/10
(4277 reviews)See what guests said
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8.1
Excellent
Location rating score
Excellent location - 2.18 kilometers from city center
Parking
Available
  • Orchard Road3.96 km
  • Universal Studios4.07 km
  • Battlebox4.65 km
  • Sentosa Island5.28 km
  • Merlion Park5.49 km
  • Marina Bay Sands Casino5.92 km
  • Singapore Flyer6.45 km
  • Cloud Forest6.57 km
  • Supertree Grove6.75 km
  • Gardens by the Bay6.78 km
  • Free Wi-Fi
    2018

    Park Hotel Alexandra

    323 Alexandra Road, Harborfront, Singapore, Singapore, 159972 - See map

    This property is in high demand!

    Booked 271 times | 112 travelers are looking at this property right now

    "The staffs were nice, specially one of the concierge named Daniel who helps us a lot and the shuttle driver."
    Aldri - January 2, 2019
    Exceptional reputation
    Recommended by 94% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    Excellent facilities on premise
    8.4 facilities on premise
    Excellent service
    8.4 rating for service
    • 780 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 78% of all properties in Singapore in the last 24 hoursCompared to 1,286 Singapore properties at Agoda for various dates
    Property ranking|Compared to 1,286 Singapore properties
    See all rankings
    Review score - United States
    9.1/10
    Cleanliness score
    8.9/10
    Room comfort score
    8.3/10
    Value for money score
    8.3/10
    Better than
    98
    %
    of Singapore properties
    Better than
    94
    %
    of Singapore properties
    Better than
    93
    %
    of Singapore properties
    Better than
    92
    %
    of Singapore properties
    Value for money8.3
    Distance to city center5.2 km
    Location rating8.1
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport21.8 km

    Rooms available at Park Hotel Alexandra

    8.3
    Excellent
    Room comfort & quality
    Connecting Room - 4 People
    Connecting Room - 4 People
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 2 single beds and 1 double ...
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    Suite
    Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
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    Club
    Club
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed or 2 single be...
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    Premier
    Premier
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 queen bed
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    Superior
    Superior
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds or 1 queen be...
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    Deluxe
    Deluxe
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 1 double bed or 2 single be...
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    Mystery Room
    Mystery Room
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 double bed or 2 single be...
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    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Park Hotel Alexandra?

    Check-in at Park Hotel Alexandra starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Park Hotel Alexandra to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Park Hotel Alexandra?

    Getting to Park Hotel Alexandra from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 91 SGD. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Park Hotel Alexandra. If you would like to drive to Park Hotel Alexandra, a car park is available onsite for use and is free of charge. You can travel around in Singapore easily with taxi service provided by the property. If you prefer to drive, car hire is also available through the property; please inquire during check-in.

    Is breakfast offered at Park Hotel Alexandra?

    Buffet breakfast is offered at Park Hotel Alexandra from 6:30 AM to 10:30 AM. There is an additional charge of 42 USD for adults and 21 USD for children, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    Can special events be hosted at Park Hotel Alexandra?

    Special events such as weddings, engagements and private events may be hosted at Park Hotel Alexandra. The property has outdoor and indoor venues that can hold up to 200 people. Choices of venues including outdoor poolside are available. The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as birthdays and entertainment events.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Park Hotel Alexandra?

    On-site venues and convenient event services make Park Hotel Alexandra an ideal choice for hosting events such as meetings and conferences. The business venues at Park Hotel Alexandra can hold up to 200 people. An extensive range of facilities and services including projector or LED display and meeting supplies is available to help make your business event a successful one.
    Interested in hosting a business event? Let Park Hotel Alexandra know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Park Hotel Alexandra?

    Designated smoking areas are provided at Park Hotel Alexandra for guests who smoke.

    Show more questions
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    What people love about Park Hotel Alexandra

    • 10.0
      Exceptional

      "Service was the best among the singapore hotels that i had stayed."

      Audrey

      |

      January 9, 2019

    • 9.2
      Exceptional

      "Great facilities (pool, gym, pool bar with nice view)."

      Dewi L.

      |

      January 3, 2019

    • 9.6
      Exceptional
      Cleanliness

      "The room was clean and adequate for 2 person."

      Johan

      |

      December 24, 2018

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    More about Park Hotel Alexandra

    More about Park Hotel Alexandra

    6.8
    Good

    "The breakfast buffet is good and they provide halal food and..."

    NAJAH I.

    |

    November 21, 2018

    An overview

    Show less

    Most talked about facilities

    Swimming Pool
    141 mentions
    Housekeeping
    134 mentions
    Breakfast
    85 mentions
    Food & Dining
    48 mentions

    What they offer

    9.2
    Exceptional

    "Room service team was superb - requested for wine glass and ..."

    Ting F.

    |

    December 19, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental
    Full English/Irish

    Restaurants on site

    The Carvery
    Cuisine:American
    Menu:A-la-carte

    Nearby restaurants

    American cuisine
    American cuisine
    Ikea Restaurant
    100 m American, European, Halal
    Manhattan Bar
    3.0 km American, Bar, Pub
    Dan Ryan's Chicago Grill
    3.0 km American, Bar, Pub
    Asian cuisine
    Asian cuisine
    San Laksa Steamboat Pte. Ltd
    2.2 km Asian, Chinese, Malaysian
    Faber Bistro
    2.2 km Asian, Bar, International
    Peony Jade @ Keppel Club
    2.3 km Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Xin Wang Hong Kong Cafe
    130 m Chinese
    Wang Tian Kitchen
    3.0 km Chinese
    Ting Heng Seafood Restaurant
    3.2 km Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    What guests think of this property

    Overall rating
    8.4
    Excellent
    From 4277 reviews
    Provided by verified guests of
    Agoda Reviews (3123)Booking.com Reviews (1154)
    Rating via Agoda8.4
    /
    10
    Cleanliness8.9
    Facilities8.4
    Location8.1
    Room comfort and quality8.3
    Service8.4
    Value for money8.3
    High score for Singapore

    Most helpful reviews for Park Hotel Alexandra

    Solo traveler
    Stayed 2 nights in July 2019
    Superior
    Exceptional9.2
    Crowded and noisyStaff are great, and the rooms are clean. However, I came here to relax and get away from it all and this is not the place for that. Tour buses pull up and disgorge large noisy groups, and children and teenagers are shouting in the corridors late at night. Staff do their absolute best, but the clientele is what it is.
    Valeriefrom SingaporeReviewed July 12, 2019
    Business traveler
    Stayed 1 night in July 2019
    Superior
    Excellent8.0
    If you aren't ready for your customers , you can't be recommended. So I showed up prebooked via Agoda at 3 pm for a 1-day stay and reception processes everything then tells me no rooms are available and that they will only be available at 4 pm! I made a huge hue and cry as I genuinely had to change out of my suit and leave for a casual meet up. When I said have to shower and change, she suggested I do it in some sort of changing room. I was incredulous. I told her nothing doing. That it was unacceptable. First she kept saying sorry and I kept saying sorry doesn't cut it you have to do something. Then she goes talk to the manager comes back and asks "is smoking room okay?" I hadn't specified one way or the other and I didn't care so I said okay. 2 mins later, I had a room. I went up changed and came down again and the entire lounge is full of people waiting to be checked in. At 1530 hrs. On check-in day. Seriously dissappointing. Not coming to stay here again. I would have given it 1 star only but the second star is for a decent room and the
    Khurramfrom PakistanReviewed July 22, 2019
    Business traveler
    Stayed 1 night in July 2019
    Superior
    Exceptional10.0
    One night stay at park hotelExcellent location. Value for money. Good services. Staff were efficient. Spacious room. Good greenery view from room window. Very clean room. Additional table table and chair in the room would make it evrn more comfortable!
    SAMTEEfrom SingaporeReviewed July 22, 2019
    Family with young children
    Stayed 1 night in June 2019
    Premier
    Exceptional9.6
    Enjoyable staycationThankful for early check and also a birthday and anniversary sweet surprise sent to my room at night time. Appreciate it! Good food in the morning and like the pool so much! Everything is good only bed too small for a couple with toddler. Superb!
    ROSIFIVEfrom SingaporeReviewed July 04, 2019
    Couple
    Stayed 1 night in July 2019
    Superior
    Excellent8.8
    Great except check in timing Everything was great except the super late check in timing. Waited from 3pm to 5pm before getting a room.
    Nurulhayatifrom SingaporeReviewed July 22, 2019

    Reviews of Park Hotel Alexandra from real guests

    Overall rating
    8.4
    Excellent
    From 4277 reviews
    Provided by verified guests of
    Agoda Reviews (3123)Booking.com Reviews (1154)
    Rating via Agoda8.4
    /
    10
    Excellent
    2.3% this month
    Cleanliness8.9
    Facilities8.4
    Location8.1
    Room comfort and quality8.3
    Service8.4
    Value for money8.3
    High score for Singapore
    Rating
    9+ Exceptional (441)
    8-9 Excellent (267)
    7-8 Very Good (379)
    6-7 Good (112)
    <6 Below Expectation (102)
    Time of the year
    Mar - May (303)
    Jun - Aug (381)
    Sep - Nov (280)
    Dec - Feb (337)
    All guests (3123)
    All room types
    All languages
    Showing 1301 verified guest comments
    12345
    9.2
    Exceptional
    Valerie from Singapore
    Solo traveler
    Superior
    Stayed 2 nights in July 2019

    Crowded and noisy”

    Staff are great, and the rooms are clean. However, I came here to relax and get away from it all and this is not the place for that. Tour buses pull up and disgorge large noisy groups, and children and teenagers are shouting in the corridors late at night. Staff do their absolute best, but the clientele is what it is.

    Reviewed July 12, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded September 02, 2019
    Park Hotel Alexandra
    8.0
    Excellent
    Khurram from Pakistan
    Business traveler
    Superior
    Stayed 1 night in July 2019

    If you aren't ready for your customers , you can't be recommended. ”

    So I showed up prebooked via Agoda at 3 pm for a 1-day stay and reception processes everything then tells me no rooms are available and that they will only be available at 4 pm! I made a huge hue and cry as I genuinely had to change out of my suit and leave for a casual meet up. When I said have to shower and change, she suggested I do it in some sort of changing room. I was incredulous. I told her nothing doing. That it was unacceptable. First she kept saying sorry and I kept saying sorry doesn't cut it you have to do something. Then she goes talk to the manager comes back and asks "is smoking room okay?" I hadn't specified one way or the other and I didn't care so I said okay. 2 mins later, I had a room. I went up changed and came down again and the entire lounge is full of people waiting to be checked in. At 1530 hrs. On check-in day. Seriously dissappointing. Not coming to stay here again. I would have given it 1 star only but the second star is for a decent room and the

    Reviewed July 22, 2019

    Thank you for your review of the hotel. We apologise that the experience was not up to your expectations and we have noted your comments during your stay with us.

    Responded September 02, 2019
    Park Hotel Alexandra
    10.0
    Exceptional
    SAMTEE from Singapore
    Business traveler
    Superior
    Stayed 1 night in July 2019

    One night stay at park hotel”

    Excellent location. Value for money. Good services. Staff were efficient. Spacious room. Good greenery view from room window. Very clean room. Additional table table and chair in the room would make it evrn more comfortable!

    Reviewed July 22, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded September 02, 2019
    Park Hotel Alexandra
    9.6
    Exceptional
    ROSIFIVE from Singapore
    Family with young children
    Premier
    Stayed 1 night in June 2019

    Enjoyable staycation”

    Thankful for early check and also a birthday and anniversary sweet surprise sent to my room at night time. Appreciate it! Good food in the morning and like the pool so much! Everything is good only bed too small for a couple with toddler. Superb!

    Reviewed July 04, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded September 02, 2019
    Park Hotel Alexandra
    8.8
    Excellent
    Nurulhayati from Singapore
    Couple
    Superior
    Stayed 1 night in July 2019

    Great except check in timing ”

    Everything was great except the super late check in timing. Waited from 3pm to 5pm before getting a room.

    Reviewed July 22, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded September 02, 2019
    Park Hotel Alexandra
    8.4
    Excellent
    Brian from United States
    Couple
    Superior
    Stayed 4 nights in July 2019

    Nice Hotel, Reasonably Priced”

    Clean, spacious, nice pool, fitness center, nearby food courts

    Reviewed July 21, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded September 02, 2019
    Park Hotel Alexandra
    10.0
    Exceptional
    SAMTEE from Singapore
    Business traveler
    Superior
    Stayed 1 night in July 2019

    One Night in Park Hotel”

    Excellent service rendered by the hotel General Manager, Mr. Andrew Donadel who arranged a seamless stay , front office reception, Keegan was very efficient, friendly, courteous and polite, the housekeeping staff and F&B staff were very helpful. Very spacious room with panoramic city view. Room and bathroom with long bath were very clean. All the basic toiletries are available. and neatly arranged. Very comfortable large bed. So far, this is the best hotel stay. Will not hesitate to recommend family, friends, business associates and clients to stay for its value, services, location and facilities.

    Reviewed July 16, 2019

    Thank you for your review and we will look forward to serving you again soon.

    Responded September 02, 2019
    Park Hotel Alexandra
    7.6
    Very good
    Kar from Malaysia
    Family with young children
    Superior
    Stayed 3 nights in July 2019

    Convenient with free parking”

    The hotel room is a bit small but still acceptable since we are getting 2 connecting rooms. Overall the place is convenient to go everywhere, quite central.

    Reviewed July 23, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded September 02, 2019
    Park Hotel Alexandra
    10.0
    Exceptional
    Eleanor from Singapore
    Couple
    Deluxe
    Stayed 2 nights in June 2019

    Fabulous stay - staff were amazing”

    From the day we checked in right through to check-out the reception staff went above and beyond to accommodate us. They were exceptional due to the fact that we were leaving Singapore, we had boxes to store and we wanted a comfortable stay - they were just so attentive. We have stayed at many hotels around the world and we must say that the service from reception truly stands out. We will stay here again without hesitation. Thank you.

    Reviewed June 24, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded September 02, 2019
    Park Hotel Alexandra
    8.8
    Excellent
    Angie from Singapore
    Couple
    Superior
    Stayed 1 night in June 2019

    Excellent Service ”

    I've left one of my shirt in the closet, and i've forgotten when i checked out. I only realized 4 hours later. I called the hotel and checked with the staffs. Thank god, they didnt threw it away, i thought they would cos its merely just a shirt?

    Reviewed June 09, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded June 10, 2019
    Park Hotel Alexandra
    9.2
    Exceptional
    Rikky from Indonesia
    Business traveler
    Superior
    Stayed 1 night in May 2019

    Recommended Accomodation, clean, nice facility, good location”

    The hotel exactly beside IKEA, and surrounding with food places. very Clean and well maintain. Quite far from MRT Station, but other public transportation you can use is Bus, besides Taxi. Food for breakfast also good !!

    Reviewed May 27, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded June 10, 2019
    Park Hotel Alexandra
    8.4
    Excellent
    Han from Singapore
    Couple
    Superior
    Stayed 2 nights in May 2019

    Well equipped and value for money hotel, with professional and courteous staff”

    Staff here, especially those at the front desks, are professional, polite and pleasant to interact with. Facilities like the pool and gym are well maintained. Room is clean and comfortable. Location is great for those seeking a relaxing stay, away from the hustle and bustle of touristy hotels in the city.

    Reviewed May 24, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded June 10, 2019
    Park Hotel Alexandra
    9.6
    Exceptional
    Lim from Malaysia
    Business traveler
    Superior
    Stayed 9 nights in May 2019

    Overall is nice and excellent hotel.”

    The room was nice and clean. The staff were friendly and helpful. Swimming Pool,Gym were nice, Gym is operate 24 hours. Free shuttle service to few place,but i did not use it. Many foodcourt around. But nearest MRT is Queenstown and walking distance 1km (15mins), is ok for me. Free parking for hotel guest.

    Reviewed May 13, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded June 10, 2019
    Park Hotel Alexandra
    8.4
    Excellent
    shi from Singapore
    Couple
    Superior
    Stayed 1 night in May 2019

    great location”

    to your right, you have ikea just beside your hotel, you have a small mall with quite a few food choices across the road in front of you is an outlet mall, not big but worth a visit across the road to your left is alexandra food village and in front of it is queensway shopping centre well you have a hospital beside queensway shopping centre and a police and fire station ha ha ha so location is definitely a big plus point however during check-in, counter was empty, it was around 9PM took more than 5 minutes for a staff to show up. room was clean but i noticed that the toilet door had a wide gap at the side when closed, you can see the inside clearly. the toilet's blinds still had gaps when fully closed too so if these matters to you, the toilet might be a bit of a problem

    Reviewed May 09, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded June 10, 2019
    Park Hotel Alexandra
    8.0
    Excellent
    Priscillia from Malaysia
    Business traveler
    Superior
    Stayed 1 night in April 2019

    Nice hotel but housekeeping needs to improves ”

    I stayed here for total of 3 nights, first two nights booked through hotel website as it stated best and lowest rates! After making payment and I check at Agoda and found out if booking thru Agoda it’s much cheaper! So on third night without any doubts I booked thru Agoda to get a cheaper rate than hotel site. Hotel it is located away from city area but it doesn’t matter for me as I am traveling to the west most of the time. Comfortable bed but very dusty on tables and even a layered of dust on drinking cups. Got weird unknown hairs everywhere on the study table and basin TOP.! Housekeeping needs to improve! Shower water flowing very slow and need to take longer time to shower after a long day work!:( Will only return to this hotel if I need to travel to west side of Singapore.

    Reviewed April 29, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded May 07, 2019
    Park Hotel Alexandra
    6.4
    Good
    Jes from Singapore
    Solo traveler
    Superior
    Stayed 2 nights in June 2019

    3rd Time staying”

    This was my 3rd time staying here. This time round, the service was rather disappointing. Firstly, the check-in was delayed for an hour plus. Secondly, there is a missing soap dish and hand towels in the room. The wall seems to be rather thin and I can literally hear the next door neighbor talking and snoring late at night. But overall, the comfort of the bed and location is still worth a try if you are acceptable to the noise level.

    Reviewed July 06, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded September 02, 2019
    Park Hotel Alexandra
    8.0
    Excellent
    Jesslyn from Singapore
    Couple
    Superior
    Stayed 1 night in July 2019

    good”

    good

    Reviewed July 18, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded September 02, 2019
    Park Hotel Alexandra
    9.6
    Exceptional
    Wei from Singapore
    Couple
    Deluxe
    Stayed 1 night in April 2019

    Great stay at park hotel Alexandra”

    Have been a regular at park hotel group. This is the first time we are giving Alexandra a try and it turned out to be best experience we have had with the group. Appreciate the warm hospitality and attentiveness from the team (from front desk to Atiqah, Dave at the club house and housekeeping staff) - you will be surprised that many hotels offer sub-par services. Thanks for making us feel comfortable. Facilities and breakfast spread can be considered above average among hotels in this group. It will be be great if unpleasant odor in the gym can be reduced. Room was clean. Pleasant stay overall. Shuttle service available if you need transportation since the hotel is not walking distance from a mrt station.

    Reviewed April 21, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded May 07, 2019
    Park Hotel Alexandra
    10.0
    Exceptional
    Ng from Singapore
    Couple
    Superior
    Stayed 1 night in March 2019

    Best Hotel ”

    Woke up 3 hours past checkout time because the bed was too comfortable, hotel staff was kind to actually let us checkout 3 hours late! Stayed here 4 times (including this stay) and definitely I will come back again!

    Reviewed April 08, 2019

    Thank you for your wonderful review and we will look forward to serving you again soon!

    Responded May 07, 2019
    Park Hotel Alexandra
    8.4
    Excellent
    Keat from Malaysia
    Business traveler
    Club
    Stayed 2 nights in March 2019

    Great hotel however.......”

    Stayed at this hotel on Mar 20-22. Location ok as you can get taxis or Grab anytime of the day. I stayed at the clubroom so there was a separate check-in counter at L19. Very private and personal. Check in was a breeze, however I waited almost 90 minutes for my room to be ready. This was around 2.30 pm. Room is very nice and very clean. However I had a problem with my keycard several times. Having able to access my floor through the lift with the keycard, I was unable to access my room several times. Needed to go down to the reception every time it happened. very inconvenient especially when I come back from dinner late at night. Breakfast at the Carvery was a letdown. despite having choices (not that many anyway), the quality was sub par for a hotel this price. Boys day I ate there, there was a shortage of seating area and the lack of service from the staff due to the large crowd. Other than that, great place to chill out away from the hustle bustle of Singapore.

    Reviewed March 31, 2019

    Thank you very much for your review of the hotel and we have noted your comments during your recent stay with us.

    Responded April 05, 2019
    Park Hotel Alexandra
    12345
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    Park Hotel Alexandra
    |Excellent 8.4
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Orchard Road
    • Queenstown MRT Station is within 0.79 km