Park Hotel - Guesthouse
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7.2
Very good
/10
(66 reviews)See what guests said
See map
7.1
Very good
Location rating score
Very good location
Parking
FREE
  • Tower of London11.81 km
  • Tower Bridge11.93 km
  • British Museum14.31 km
  • London Eye14.63 km
  • Camden Market15.03 km
  • Big Ben15.1 km
  • Westminster Abbey15.19 km
  • Houses of Parliament15.23 km
  • St. James's Park15.54 km
  • Buckingham Palace16.13 km
  • Free Wi-Fi

    Park Hotel - Guesthouse

    327 Cranbrook Road, Greater London East, London, United Kingdom, IG1 4UE - See map

    This property is in high demand!

    Booked 22 times

    "We have stayed at this hotel a few times now, check in was fast and easy, we arrived early and our rooms were ready."
    Steven - November 29, 2018
    Very good comfort
    7.9 room quality and comfort
    Very good cleanliness
    7.4 rating for cleanliness
    Very good service
    7.0 rating for service
    Good facilities on premise
    6.4 facilities on premise
    • 990 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Room service [24-hour]

    • Shops

    Value for money7.5
    Location rating7.1
    Nearest airportLondon City Airport (LCY)
    Distance to airport7.2 km

    Rooms available at Park Hotel - Guesthouse

    7.9
    Very good
    Room comfort & quality
    Twin
    Twin
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Triple
    Triple
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 3 single beds
    Enter dates to see prices
    Quad
    Quad
    ...
    • Room size: 15 m²/161 ft²
    • Non-smoking
    • 2 double beds
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    Single
    Single
    ...
    • Non-smoking
    • Shower
    • 1 single bed
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    Double
    Double
    ...
    • Non-smoking
    • Shower
    • 1 double bed
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    Economic
    Economic
    ...
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      Quadruple Standard
      Quadruple Standard
      ...
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        Quadruple Two Double Beds
        Quadruple Two Double Beds
        ...
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          2 Beds
          2 Beds
          ...
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            Triple Standard
            Triple Standard
            ...
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              More about Park Hotel - Guesthouse

              More about Park Hotel - Guesthouse

              An overview

              Show less

              Most talked about facilities

              Breakfast
              4 mentions
              Housekeeping
              3 mentions

              What they offer

              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Food and dining

              Breakfast options

              Full English/Irish

              Nearby restaurants

              British cuisine
              British cuisine
              The Holly Tree
              3.4 km British, Italian
              Zu's
              3.4 km British, Fast food, Halal
              Familia Cafe
              3.4 km British, Spanish
              American cuisine
              American cuisine
              Longhorn
              2.7 km American, Barbecue, Central American
              Potbelly
              5.6 km American, Fast food
              Shake Shack Westfield E20
              5.7 km American, Fast food
              European cuisine
              European cuisine
              Oceano
              5.2 km European, Mediterranean, Portuguese
              Selmos
              5.3 km European, Portuguese
              Nando's - Beckton
              5.9 km European

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

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              Some helpful facts

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              What guests think of this property

              Overall rating
              7.1
              Very good
              From 2102 reviews
              Provided by verified guests of
              Agoda Reviews (66)Booking.com Reviews (2036)
              Rating via Agoda7.2
              /
              10
              Cleanliness7.4
              Facilities6.4
              Location7.1
              Room comfort and quality7.9
              Service7.0
              Value for money7.5
              High score for London

              Most recent reviews for Park Hotel - Guesthouse

              Solo traveler
              Stayed 2 nights in November 2019
              Single
              Good6.4
              Friendly staff on reception desk. Decent room and breakfast. Man behind reception, abrupt and poor dealing with customers. Breakfast a bit chaotic at times, cutlery not always available and slow toasters. Decent choice for breakfast.
              stevenfrom United KingdomReviewed November 20, 2019
              Business traveler
              Stayed 1 night in October 2019
              Double
              Review score5.2
              Very poor customer serviceThe service at the reception is generally poor. They treat customers like they are doing them a favour. There is one particularly awful manager there who seems to be really sad and should not be at the front of this or any hotel who cares about their business. Most of their rooms are descent and there is sufficient parking.
              EvelynReviewed October 12, 2019
              Couple
              Stayed 3 nights in October 2019
              Double
              Review score2.0
              Breakfast service needs to be better. Cutlery needed. Bed springs poke and needed extra pillowsWeird damp smell in ensuite which i had to leave the light on all 3days there throughout the day and night which made sleep noisy. Bed was very very springy poking into back. Had to get extra pillows as they were flat as anything. Cutlery was plastic spoons n knives n forks which were dirty. People were filling up boxes of food which made waiting around for breakfast longer. Half staff don't speak English at all so when ask them for something they call another for you to ask. Very slow on replenishing breakfast. Would not stay here again, defo wasnt worth money. We asked to swap room and they showed us one worse then we was in. Would not refund us as said we booked and paid for a non cancellation room. So we was stuck.
              Mandeepfrom United KingdomReviewed October 08, 2019
              Couple
              Stayed 2 nights in October 2019
              Double
              Exceptional9.2
              Okay It was okay first room that we were put in was not so great there was no tv and the curtains allowed light to come in the room early in the morning making us wake up really early. No WiFi connection in the room. Too small for a couple. Staff were great. Wished that the towels were a bit bigger as only face towels were put in the room. Second room that we were put in was really spacious and had a smart tv so I was able to connect Netflix.
              SeleniaReviewed October 07, 2019
              Couple
              Stayed 1 night in September 2019
              Double
              Exceptional10.0
              great location and pricehave stayed here a few times now, staff are very accommodating, when i checked out i asked if i could leave my car in the car park for the rest of the day while i went into London, this was not a problem. the hotel is not luxury, if thats what you are looking for but is clean, rooms are a decent size, good shower with plenty of hot water, buffet breakfast is good and plentiful with a lot of choice. getting into London takes 45 minutes, a bus stop right outside the hotel with 3 stops to Gantshill underground on the central line, make sure you have an oyster card as the busses do not take cash. all things considered if you want a good price place to stay with easy access to London this is the place to stay, we will stay there every time we want to visit London.
              Stevenfrom United KingdomReviewed September 21, 2019

              Reviews of Park Hotel - Guesthouse from real guests

              Overall rating
              7.1
              Very good
              From 2102 reviews
              Provided by verified guests of
              Agoda Reviews (66)Booking.com Reviews (2036)
              Rating via Agoda7.2
              /
              10
              Cleanliness7.4
              Facilities6.4
              Location7.1
              Room comfort and quality7.9
              Service7.0
              Value for money7.5
              High score for London
              Rating
              9+ Exceptional (10)
              8-9 Excellent (7)
              7-8 Very Good (9)
              6-7 Good (9)
              <6 Below Expectation (10)
              Time of the year
              Mar - May (9)
              Jun - Aug (17)
              Sep - Nov (14)
              Dec - Feb (5)
              All guests (66)
              All room types
              All languages
              Showing 45 verified guest comments
              123
              6.4
              Good
              steven from United Kingdom
              Solo traveler
              Single
              Stayed 2 nights in November 2019

              Friendly staff on reception desk. Decent room and breakfast. ”

              Man behind reception, abrupt and poor dealing with customers. Breakfast a bit chaotic at times, cutlery not always available and slow toasters. Decent choice for breakfast.

              Reviewed November 20, 2019
              5.2
              Evelyn
              Business traveler
              Double
              Stayed 1 night in October 2019

              Very poor customer service”

              The service at the reception is generally poor. They treat customers like they are doing them a favour. There is one particularly awful manager there who seems to be really sad and should not be at the front of this or any hotel who cares about their business. Most of their rooms are descent and there is sufficient parking.

              Reviewed October 12, 2019
              2.0
              Mandeep from United Kingdom
              Couple
              Double
              Stayed 3 nights in October 2019

              Breakfast service needs to be better. Cutlery needed. Bed springs poke and needed extra pillows”

              Weird damp smell in ensuite which i had to leave the light on all 3days there throughout the day and night which made sleep noisy. Bed was very very springy poking into back. Had to get extra pillows as they were flat as anything. Cutlery was plastic spoons n knives n forks which were dirty. People were filling up boxes of food which made waiting around for breakfast longer. Half staff don't speak English at all so when ask them for something they call another for you to ask. Very slow on replenishing breakfast. Would not stay here again, defo wasnt worth money. We asked to swap room and they showed us one worse then we was in. Would not refund us as said we booked and paid for a non cancellation room. So we was stuck.

              Reviewed October 08, 2019
              9.2
              Exceptional
              Selenia
              Couple
              Double
              Stayed 2 nights in October 2019

              Okay ”

              It was okay first room that we were put in was not so great there was no tv and the curtains allowed light to come in the room early in the morning making us wake up really early. No WiFi connection in the room. Too small for a couple. Staff were great. Wished that the towels were a bit bigger as only face towels were put in the room. Second room that we were put in was really spacious and had a smart tv so I was able to connect Netflix.

              Reviewed October 07, 2019
              10.0
              Exceptional
              Steven from United Kingdom
              Couple
              Double
              Stayed 1 night in September 2019

              great location and price”

              have stayed here a few times now, staff are very accommodating, when i checked out i asked if i could leave my car in the car park for the rest of the day while i went into London, this was not a problem. the hotel is not luxury, if thats what you are looking for but is clean, rooms are a decent size, good shower with plenty of hot water, buffet breakfast is good and plentiful with a lot of choice. getting into London takes 45 minutes, a bus stop right outside the hotel with 3 stops to Gantshill underground on the central line, make sure you have an oyster card as the busses do not take cash. all things considered if you want a good price place to stay with easy access to London this is the place to stay, we will stay there every time we want to visit London.

              Reviewed September 21, 2019
              4.8
              Suhail from United Kingdom
              Solo traveler
              Single
              Stayed 1 night in August 2019

              Poor customer service by hotel management”

              Booked 2 nights, single for the first night then double for second. Management insisted I check out after the first morning, leave my luggage in reception all day until I returned then check back in. Had a lot of luggage so had to insist on my bags being moved for me whilst I was away. My room smelt damp, and the shower was not functioning. Would only give extremely scalding hot water (above 60 degrees Celsius) or very cold (below 10 degrees). No option for anything in between. So had to have a cold shower as the hot water was unbearable. Raised this with hotel reception but doubt they will do anything

              Reviewed September 01, 2019
              10.0
              Exceptional
              Iryna from United Kingdom
              Couple
              Double
              Stayed 1 night in August 2019

              Great little break ”

              Clean hotel, free parking, friendly staff and great breakfast. The only thing to improve is not to chuck away rubbish on the skip so loudly and early in the morning as the windows face there so can wake you up

              Reviewed August 22, 2019
              2.8
              Vini from United Kingdom
              Business traveler
              Double
              Stayed 1 night in March 2019

              Unacceptable Staff”

              The hotel staff (reception) is unacceptablly rude and not professional. Take care to book your stay in this hotel because it can become a nightmare. The room per se is reasonable, however there is better options whitin the same price range nearby.

              Reviewed March 31, 2019
              10.0
              Exceptional
              Steven from United Kingdom
              Couple
              Double
              Stayed 1 night in March 2019

              great place to stay”

              friendly fast efficient check in, nice clean room, location is great, bus stop just outside the front of the hotel, less than 10 minutes to Gants hill station, which is on the central line, into central london within 40 minutes, good plentiful breakfast, when we checked out of our room, asked if we could leave our car in the car park for a couple of hours whilst we went into Ilford, wasn't a problem, have stayed at this hotel a few times now always a good stay, will be back when visiting London again.

              Reviewed March 08, 2019
              9.2
              Exceptional
              Steven from United Kingdom
              Group
              Double
              Stayed 2 nights in November 2018

              great place to stay”

              we have stayed at this hotel a few times now, check in was fast and easy, we arrived early and our rooms were ready. the rooms are adequate size for two people, the shower room in my opinion had recently been refurbished, the shower was large and plenty of hot water, the room was clean and towels were changed every day. the breakfast was plentiful with lots of choice. There is a bus stop right outside the hotel with many buses going to Gants Hill underground station on the central line, we were in oxford street within 45 minutes.

              Reviewed November 29, 2018
              8.4
              Excellent
              leigh from South Africa
              Couple
              Twin
              Stayed 3 nights in May 2018

              The room and bathroom were clean, comfortable and newly furnished.”

              The wifi actually worked (have been having recent experiences in other hotels where this is not the case) and the buffet breakfast was generous. The staff at the front desk were friendly, professional and helpful. The bus stop is right outside.

              Reviewed May 20, 2018
              8.4
              Excellent
              stephen from United Kingdom
              Business traveler
              Triple
              Stayed 7 nights in January 2018

              Decent digs”

              Staff where really nice although the manager wa# hard to track down, room is basic but worth the money

              Reviewed February 06, 2018
              7.6
              Very good
              Ishrat from United Kingdom
              Couple
              Double
              Stayed 1 night in May 2016

              good hotel”

              Had a lovely stay, staff was very helpful.

              Reviewed May 15, 2016
              6.0
              Dal from United Kingdom
              Business traveler
              Single
              Stayed 1 night in December 2012

              Park Hotel - Guesthouse, London, United Kingdom ”

              It's ok

              The Park Hotel is opposite a park. It is near a bus stop.

              Reviewed January 29, 2013
              9.3
              Exceptional
              Kurubethge from United Kingdom
              Solo traveler
              Single
              Stayed 14 nights in December 2012

              Service with a smile”

              Close to all amenities

              Friendly and helpful staff. Clean and tidy. Single Room occupied with own bathroom spacious enough for the solo traveler; although the bath room may not be speceious enough for an oversized person. Standard self served breakfast with good choices. Free wi fi but signal strength can be weaker according the location of the building. Very good public transfort with easy access to Central London and all major shopping centres nearby. Overall value for money.

              Reviewed December 26, 2012
              6.3
              Good
              Dal from United Kingdom
              Business traveler
              Single
              Stayed 1 night in November 2012

              Take Ear Plugs”

              Price

              i booked a single room but was shown to a lovely 4 person en suite room. normally my outlook is that if it's too good to be true, it probaly is. unfortunately, i wasn't proved wrong because room 18 on the ground floor is adjacent to the rear access door to the hotel. to say that the door creaks and slams each time someone enters or exits would be an understatement. also, the frequency with which this exit is used is uncannily synchronised with the point at which you fall into that warm and fuzzy zone which is neither sleep nor awake - uncanny! suffice to say that my sleep was akin to what a sentry might sneak on a quiet night on the frontline - minimal and constantly anticipating the next creak! slam! oh, and the radiator decided to rumble and shake for good measeure. there is also a store cupboard next to this room. in the morning 2 of the maids decided to have a discussion whilst they sorted their cleaning kit for the morning's clean. i wouldn't normally mind but do they have to advertise their presence so emphatically?! - if i was a cynic, i'd say it was a conspiracy!....

              Reviewed November 18, 2012
              7.7
              Very good
              Joy from United Kingdom
              Solo traveler
              Single
              Stayed 11 nights in August 2012

              basic hotel near a park.”

              friendly efficient staff, park nearby.

              Stay marred by loud knocking on door by another guest at 7am one morning and raucous behavior in car park at 3 am on another morning.

              Reviewed September 11, 2012
              6.7
              Good
              Delene from Australia
              Group
              Triple
              Stayed 2 nights in August 2012

              Friendly staff”

              Best breakfast

              hotel rooms are very small,and the room smells musty.no lifts,which means you have to carry your luggage up the stairs.

              Reviewed August 27, 2012
              7.0
              Very good
              Iqbal from United Kingdom
              Couple
              Double
              Stayed 1 night in July 2012

              Good budget hotel”

              Good location, not too noisy. Staff friendly.

              a clean, good for value hotel, relatively near the public transport system. for us it was a last minute saving and was good value for money. there was a good en suite bathroom. excellent cooked breakfast. staff were pleasant and helpful. my only criticism would be some of the carpets were " a bit tired looking "

              Reviewed July 16, 2012
              7.0
              Very good
              Iqbal from United Kingdom
              Couple
              Double
              Stayed 1 night in June 2012

              ok hotel”

              Good value for money.

              Staff nice and friendly and facilities OK. Good location with the beautiful Valentine's Park immediately opposite.

              Reviewed June 21, 2012
              123
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              Park Hotel - Guesthouse
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              • Very good location
              • Tower of London
              • Gants Hill Tube Station is within 0.99 km