9.3

Exceptional
8.4% this month
/10
(734 reviews)See what guests said
View8
Housekeeping8
Breakfast4
See map

9.5

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Zara

10 m

Central Embassy

80 m

Pinky Tailors

200 m

Nai Lert Park Heritage Home

260 m

Promenade Arcade

270 m

Popular landmarks
Siam Paragon

1.4 km

MBK Center (Ma Boon Khrong Center)

1.8 km

Jim Thompson House

2.1 km

Khaosan Road

5.7 km

Wat Phra Chetuphon

5.9 km

Closest landmarks
Embassy of United Kingdom

70 m

Sri Ayuthaya Bank Ploenchit

120 m

Embassy of Switzerland

190 m

Mahatun Plaza

250 m

Ratchaprasong Tourist Information Center

270 m

Park Hyatt Bangkok (SHA Extra Plus)

"Best hotel and location in bangkok."

Flora - April 16, 2022
1 King Deluxe - Room plan Park Hyatt Bangkok (SHA Extra Plus)
Exterior view Park Hyatt Bangkok (SHA Extra Plus)
Interior view Park Hyatt Bangkok (SHA Extra Plus)
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Park Hyatt Bangkok (SHA Extra Plus)

88 Wireless Road, Lumpini, Pathumwan, Bangkok, Siam, Bangkok, Thailand, 10330 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Siam, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Wat Phra Chetuphon. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
  • 230 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money8.5
Location rating9.5
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.8 km

Rooms available at Park Hyatt Bangkok (SHA Extra Plus)

Park Suite King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Park Deluxe Suite King
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Park Executive Suite
...
  • Room size: 93 m²/1001 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Deluxe
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Corner
...
  • Room size: 68 m²/732 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Diplomat Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Ambassador Suite
...
  • Outdoor view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Ambassador Suite
...
  • Room size: 167 m²/1798 ft²
  • Kitchenette
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Park Hyatt Bangkok (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Hyatt Bangkok (SHA Extra Plus)?

Park Hyatt Bangkok (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3400 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Park Hyatt Bangkok (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bangkok with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Park Hyatt Bangkok (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at Park Hyatt Bangkok (SHA Extra Plus). Adults can enjoy breakfast offered with an additional charge of 1118.15 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Hyatt Bangkok (SHA Extra Plus)?

Park Hyatt Bangkok (SHA Extra Plus) features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Park Hyatt Bangkok (SHA Extra Plus)?

Park Hyatt Bangkok (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Park Hyatt Bangkok (SHA Extra Plus)?

The closest train, metro, or bus station to Park Hyatt Bangkok (SHA Extra Plus) is Chit Lom BTS Station, 460 m away.

What restaurants are nearby Park Hyatt Bangkok (SHA Extra Plus)?

Restaurants including Jo & Jelli, Dean & DeLuca and Coffee Society at Wave Place Ploenchit are popular in Park Hyatt Bangkok (SHA Extra Plus)’s neighborhood which is known as Siam.

What popular shopping places are close to Park Hyatt Bangkok (SHA Extra Plus)?

Shopping options in Park Hyatt Bangkok (SHA Extra Plus)’s Siam neighborhood include MBK Center (Ma Boon Khrong Center), Siam Paragon and Central World.

What are popular attractions near Park Hyatt Bangkok (SHA Extra Plus)?

Park Hyatt Bangkok (SHA Extra Plus)’s location in the Siam neighborhood makes it close to famous attractions including Jim Thompson House, SEA LIFE Bangkok Ocean World and Erawan Shrine.

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Explore the neighborhood

What people love about Park Hyatt Bangkok (SHA Extra Plus)

  • 10

    Exceptional
    Location

    "Best hotel and location in bangkok."

    Flora

    |

    April 16, 2022

  • 10

    Exceptional
    Staff 

    "Super helpful staff, breakfast were scrumptious, excellent infinity pool."

    Flora

    |

    April 16, 2022

  • 10

    Exceptional

    "I was welcomed like a princess at the lobby by Diana and she kindly explained and showed me my room!!"

    Fatima

    |

    April 4, 2022

Overall rating:

9.3

Exceptional
734 reviews
Cleanliness
9.5
Facilities
9.2
Location
9.5
Read all reviews >
What travelers say they love:
Staff are nice and willing to provide everything you need.
Hsiang-Heng from Taiwan
Couple
More about Park Hyatt Bangkok (SHA Extra Plus)

More about Park Hyatt Bangkok (SHA Extra Plus)

Park Hyatt Bangkok (SHA Extra Plus)

For travelers who want to take in the sights and sounds of Bangkok, Park Hyatt Bangkok (SHA Extra Plus) is the perfect choice. Its convenient location right in the city center allows you more time to see all that Bangkok has to offer.
All offerings provided by Park Hyatt Bangkok (SHA Extra Plus) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Bangkok is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Park Hyatt Bangkok (SHA Extra Plus). All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Park Hyatt Bangkok (SHA Extra Plus). Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Park Hyatt Bangkok (SHA Extra Plus) are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Park Hyatt Bangkok (SHA Extra Plus). A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
A day in will be as fun as a day out with ranges of recreational activities offered at Park Hyatt Bangkok (SHA Extra Plus). A relaxing end to every day is possible with a visit to the massage, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. At Park Hyatt Bangkok (SHA Extra Plus), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't miss out on all that Bangkok has to offer! Don't forget to stop by the most iconic landmark in the area, the famous The Grand Palace just 6.0 km away. Find that special item or souvenir that will commemorate your trip to Bangkok at Chatuchak Weekend Market located 6.1 km away. Be sure to stop by Jim Thompson House located 2.1 km away, one of the most famous of all local landmarks.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Swimming Pool

6 mentions

Housekeeping

6 mentions

Breakfast

4 mentions

View

2 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • German
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Locker
  • Mini bar
  • Private bathroom
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Whirlpool bathtub
  • Wine glasses
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Restaurants on site

Embassy Room

  • Cuisine: European
  • Menu: Buffet

Living Room

  • Menu: Buffet

Penthouse Bar & Grill

  • Cuisine: Grill/BBQ
  • Menu: Buffet
Location
88 Wireless Road, Lumpini, Pathumwan, Bangkok, Siam, Bangkok, Thailand, 10330
Exceptional
Location

9.5

Airports

  • Don Mueang International Airport (DMK)
    19.8 km 31 min drive
  • Suvarnabhumi Airport (BKK)
    22.7 km 31 min drive

Public transportation

  • Phloen Chit BTS Station
    200 m
  • Chit Lom BTS Station
    460 m

Hospital or clinic

  • Ibaby Fertility & Genetic Center
    320 m

Shopping

  • Chatuchak Weekend Market
    6.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    60 m
What's nearby

Popular landmarks

  • Siam Paragon
    1.4 km
  • MBK Center (Ma Boon Khrong Center)
    1.8 km
  • Jim Thompson House
    2.1 km
  • Khaosan Road
    5.7 km
  • Wat Phra Chetuphon
    5.9 km
  • Temple of the Emerald Buddha (Wat Phra Kaew)
    6.0 km
  • The Grand Palace
    6.1 km
  • Chatuchak Weekend Market
    6.2 km
  • Wat Arun
    6.3 km
  • Asiatique - The Riverfront
    6.5 km

Nearby landmarks

  • Zara
    10 m
  • Embassy of United Kingdom
    70 m
  • Central Embassy
    80 m
  • Sri Ayuthaya Bank Ploenchit
    120 m
  • Embassy of Switzerland
    190 m
  • Phloen Chit BTS Station
    200 m
  • Pinky Tailors
    200 m
  • Mahatun Plaza
    250 m
  • Nai Lert Park Heritage Home
    260 m
  • Ratchaprasong Tourist Information Center
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Early departure is subject to an additional fee.
  • Guests are required to notify any special service request such as transportation, child care, special dietary, etc. to the hotel directly at least 24 hours in advance.
  • The property will collect a refundable deposit of THB 3000 per room per night.
  • Durian is not allowed at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee3400 THB

Extras

  • Breakfast charge (unless included in room price)1118.15 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges4
  • Number of floors36
  • Number of restaurants2
  • Number of rooms 222
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Park Hyatt Bangkok (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.2
Location9.5
Service9.3
Value for money8.5
High score for Bangkok
Rating
9+ Exceptional (90)
8-9 Excellent (14)
7-8 Very Good (16)
6-7 Good (2)
<6 Below Expectation (10)
Time of the year
Mar - May (27)
Jun - Aug (42)
Sep - Nov (32)
Dec - Feb (31)
All guests (412)
All room types
All languages

Show reviews that mention 

Showing 132 verified guest comments
12345
9.2
Exceptional
Hsiang-Heng from Taiwan
Couple
1 King Bed
Stayed 1 night in January 2020

Great Experience”

It's my second time staying at Park Hyatt Bangkok, and their service is great as always. Staff are nice and willing to provide everything you need. I particularly love the outdoor swimming pool. Yes, it's relatively small compared with other hotel pools in Bangkok. However, the landscape of the pool is quite delicate tha you can spend all morning or afternoon there. I also went to Penthouse and Rooftop bar. They make great cocktails, and the environment is stunning. Overall, I am very pleased staying there even only for one night.

Reviewed February 03, 2020

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9.6
Exceptional
Valencia from Singapore
Couple
1 King Bed
Stayed 3 nights in May 2019

Exceptional!”

We were genuinely impressed with the quality of the service rendered by the staff members right from the time we checked in right until we leave. We were greeted at the ground lobby & our luggage was taken care of immediately. Checking in was smooth and luggage was delivered to our room promptly. Room was clean and well equipped. Amenities were refilled daily with room cleaning. We booked an airport transfer & to our surprise, we were greeted by an escort upon arrival who, helped us wheeled our luggage to the check in counter, stayed with us and then walked us to the entrance of immigration! We were absolutely blown away! Location is excellent as it is located right above Central embassy which has a linked bridge to Ploen Chit BTS and Chit Lom BTS is accessible through Central Chidlom. Couldn't comment on the food as we did not have any meals in the hotel. Overall, a very pleasant experience & Park Hyatt will definitely be our choice of accommodation in Bangkok from now on!

Reviewed May 24, 2019

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Dear Valencia, Thank you for reviewing us. Our teams are delighted to hear that you find your experience with us exceptional from airport to service and rooms. We hope to welcome you back to the hotel in the future. -- Best regards, Park Hyatt Bangkok

Responded May 28, 2019
Park Hyatt Bangkok (SHA Extra Plus)
9.6
Exceptional
Christoph from Switzerland
Solo traveler
1 King Corner
Stayed 3 nights in December 2017

One of the best 5 star hotels in BKK”

Just opened five months ago this Park Hyatt is the flagship of the group. Quite central located in the Central Embassy building. Really nice stuff (from concierge, to the bar team on the top 35th floor). Soon the roof top bar on the 36th floor will be openend. Then this Park Hyatt will be even cooler. Overall not the typical a bit old fashioned "Hyatt" atmosphere - its more modern/stylish and "living". The pool is nice (not really big) with great sunbeds and a good service as well. I took a massage for 90 minutes (THB 4000) which was really relaxing and top made. Overall a great experiences - i will came again for sure.

Reviewed December 10, 2017

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10.0
Exceptional
Pathoumlat from Laos
Business traveler
2 Twin Beds
Stayed 1 night in September 2018

I LOVE THEIR ROOM and POOL GARDEN”

been traveling to Bangkok more than 10 years and stayed different hotels, would have to say Park Hyatt is one of my top 3 among all :) just a standroom has me impressed!

Reviewed June 15, 2019

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Thank you very much for sharing your review with us. We are humbled to be among your favourite hotels and would love to welcome you back again in the future.

Responded June 24, 2019
Park Hyatt Bangkok (SHA Extra Plus)
9.2
Exceptional
Yiping
Solo traveler
1 King Bed
Stayed 3 nights in November 2017

Wonderful design making the stay wonderful.”

Stylish and comfortable design in every corner and the overall space. The room layout is efficient, even the smallest standard room feeling spacious and comfortable. The facilities in room, closet area, toilet and bathroom are all well arranged, easy to use. l especially love the lighting design, really delicate and considerable, you don't need to try hard in each light, and the entire room lighting create an elegant and peaceful feeling that you can really relax in the room after a busy day. The only negative is the price, it's really expensive than the other 5 star hotel in Bangkok. But I really love this hotel for almost everything, will visit again.

Reviewed December 01, 2017

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9.2
Exceptional
Anup from United Kingdom
Couple
1 King Deluxe
Stayed 1 night in December 2017

Cutting edge design and extremely tasteful”

Beautiful design. Extremely professional yet warm and helpful staff. We had a corner deluxe room, would certainly recommend. Lovely spa. Great infinity pool. Will be back next time we come to Bangkok, for more than a one night stopover.

Reviewed December 17, 2017

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6.4
Good
Ian
Family with teens
1 King Deluxe
Stayed 2 nights in January 2018

Avoid”

This hotel is so badly managed it beggars belief. Everything that could have gone wrong did, everything that could have been badly handled was. The hotel looks great but there is a complete failure of management so that the slightest hiccup escalated to the point of complete failure. What makes it worse is that there were no apologies, no issue was dealt with effectively. We weren’t able to access our rooms until 5pm and 630pm, our luggage as repeatedly mislaid despite showing staff where it was, the ac in the room was weak, spare beds appeared mysteriously without being requested, service in the lobby bar and Breakfast area is soporific. I could go on but put short - for this money and this brand the hotel should be firing on all cylinders. It isn’t. The worst hotel I have stayed at in Asia. And here is a tip for the hotel manager - when you know you have unhappy customers, maybe contact them - especially when they requested it. Shame on Park Hyatt.

Reviewed January 05, 2018

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9.6
Exceptional
wim from Switzerland
Couple
1 King Bed
Stayed 3 nights in August 2019

Most friendly staff in Bangkok.”

Continues to be a top hotel with awesome staff and amenities. Great central location, with a nice mall just next door. The spa is amazing and again with fantastic staff. Rooms are spacious and well designed, and you really feel welcomed and valued. Worth the price to stay here for a couple of days.

Reviewed August 21, 2019

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9.2
Exceptional
SW from Hong Kong SAR, China
Business traveler
2 Twin Beds
Stayed 3 nights in August 2018

Love the hotel and big applause for the staff”

The location of the hotel is very good, within 5 min. walk to the BTS Phloen Chit station. There is a pedestrian bridge connecting Central Embassy (the hotel is on the 10/F) to the BTS which means you won't get wet walking to the BTS station even when it is raining outside. The room is spacious and you can find a nice bath tube with open city view, there is even an iron in the room. And the best part of the hotel I think is the staff. They all made you feel very welcome and they speak very good English. They have even prepared a small cake for my mother's birthday which made my mother so happy. Big applause for the staff!

Reviewed September 04, 2018

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6.0
Ian
Family with teens
2 Twin Beds
Stayed 2 nights in January 2018

Much better options in Bangkok”

This hotel is so badly managed it beggars belief. Everything that could have gone wrong did, everything that could have been badly handled was. The hotel looks great but there is a complete failure of management so that the slightest hiccup escalated to the point of complete failure. What makes it worse is that there were no apologies, no issue was dealt with effectively. We weren’t able to access our rooms until 5pm and 630pm, our luggage as repeatedly mislaid despite showing staff where it was, the ac in the room was weak, spare beds appeared mysteriously without being requested, service in the lobby bar and Breakfast area is soporific. I could go on but put short - for this money and this brand, the hotel should be firing on all cylinders. It isn’t. And here is a tip for the hotel manager - when you know you have unhappy customers, maybe contact them - especially when they requested it - repeatedly. Shame on Park Hyatt.

Reviewed January 08, 2018

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9.6
Exceptional
Chang from Taiwan
Couple
1 King Bed
Stayed 3 nights in February 2018

Great place to stay in Bangkok”

This is a luxury hotel with excellent staff, convenient location and a nice pool. One of my three top picks in Bangkok.

Reviewed February 25, 2018

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8.4
Excellent
Suparerk from Thailand
Couple
1 King Bed
Stayed 1 night in August 2017

Stylishly elegant in the heart of Bangkok.”

Cream beige tones and black ads a luxurious clean feel to this hotel. Service was excellent, comfy bed, enjoyed the LeLabo products. However, the breakfast was somewhat lagging in sophistication. Like that idea of A La Carte Breakfast Buffet but some dishes like the fried rice, and the waffles lack personality and B grade. Honestly at this price range, you should not ignore any angle to be average.

Reviewed September 17, 2017

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8.0
Excellent
Min from South Korea
Family with young children
1 King Bed
Stayed 3 nights in September 2017

Good Hotel but...”

Great location and good staff, but overstsaffing in the reception area and seriously understaffed in Embassy room for breakfasts. I think you can get better if you spend little more for Mandarin Oriental Bangkok.

Reviewed September 05, 2017

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10.0
Exceptional
wilai from Thailand
Couple
1 King Bed
Stayed 1 night in July 2018

I love the atmosphere in the room and service is the best. Location also very good.”

The elevator is complicated, I was parking at B1 and in the morning all elevators are closed and cannot access to B1.

Reviewed July 23, 2018

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9.2
Exceptional
YEE from Hong Kong SAR, China
Couple
1 King Bed
Stayed 4 nights in August 2017

Good location, New and clean Hotel”

Central Embassy shopping mall is connecting to the hotel, very convenient, there are many nice restaurants n shops n super market. Only 5 mins walking, we can arrive BTS station. Room are good, it's big, clean and new. Their staff are helpful n nice too. Very good to stay here for 5 days.

Reviewed August 26, 2017

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8.4
Excellent
Tricia from Singapore
Solo traveler
2 Twin Beds
Stayed 2 nights in December 2017

Excellent Location”

Room and bed were huge and comfortable Nice decor Service from staff could be improved. Checked in but room was not ready and staff said they will call / text to inform when room is ready. Went back to the hotel to check if room is ready as i did not receive any text message or call and Room was ready. Front desk staff immediately pushed blame to another department saying that it should be them who is supposed to call.

Reviewed July 25, 2018

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8.0
Excellent
suk from Hong Kong SAR, China
Group
2 Twin Beds
Stayed 4 nights in January 2018

Nice hotel can be recommended”

Nice hotel with good location, price is reasonable being a six stars hotel. But, they still need to improve their service; checked in time is 3pm, we had waited over one hour in lobby, the room is only available after 4pm.

Reviewed January 11, 2018

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8.8
Excellent
LEE from Singapore
Couple
1 King Bed
Stayed 3 nights in January 2018

BEst Stay ever in Bangkok”

Best hotel in Bangkok! New premise and excellent customer service!

Reviewed January 23, 2018

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10.0
Exceptional
Nanami
Couple
2 Twin Beds
Stayed 2 nights in July 2018

Best place to stay in Bangkok”

The room was quite spacious and clean. Excellent service especially Concierge team ! Thank you very much for making our little trip very satisfying. I'd definitely recommend this hotel to other people for their perfect stay.

Reviewed July 31, 2018

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10.0
Exceptional
Visit from United States
Couple
2 Twin Beds
Stayed 2 nights in January 2018

Excellent Hotel”

We enjoyed our stay very much. All was excellent, with one little exception. In The Grill, 35/36th floor, we ordered a "beetroot salad". When salad was delivered, we had a hard time finding the beetroot. Looking for our fork, we found three (3) beet ,which equaled one (1) whole beet. The name should changed "Red Cabbage Salad", and still needed work. The beetroot salad should be 80percent beetroot. The paste, should include the type of paste noodle, thick, thin, vermicelli etc. my Autrialian rib-I steak was very good. Otherwise, we will be back when in BKK again, and Room 2411 or higher..

Reviewed January 11, 2018

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