Park Hyatt Chennai
Park Hyatt Chennai
Park Hyatt Chennai
Park Hyatt Chennai
Park Hyatt Chennai
Park Hyatt Chennai
Park Hyatt Chennai

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8.9

Excellent

644 reviews

644 reviews

Housekeeping7
Breakfast4
Food & Dining1

Good location, value for money and beautiful rooms.

Mohana
- Sep 9, 2019
Highly rated by guests – 88% would recommend
See map

8.8

Excellent

Location rating score

Excellent location - 2.87 kilometers from city center
Parking
FREE
Popular landmarks
Besant Nagar Beach 5.3 km
Kapaleeshwar Temple 5.6 km
San Thome Church 6.4 km
Parthasarathy Temple 7.7 km
Marina Beach 7.7 km
T Nagar, Ranganathan Street 8.0 km
Chennai Central Railway Station 10.1 km
VGP Snow Kingdom 11.2 km
Nearby landmarks
Children's Park 100 m
Palani Balaji Fertility Centre 180 m
Guindy Dispensary 200 m
Devi Cineplex 550 m
Raj Bhavan 580 m
Government House 610 m
Aquatic Complex 680 m
King Institute of Preventive Medicine and Research 710 m
Little Mount 770 m
Ayuverdic therapy clinic 790 m
Free Wi-Fi

Park Hyatt Chennai

39 Velachery Road, Near Raj Bhavan,Guindy, Chennai City Center, Chennai, India, 600032 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 510 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Chennai every 3 minutes on Agoda.com
Value for money8.7
Distance to city center4.5 Km
Location rating8.8
Nearest airportChennai International Airport (MAA)
Distance to airport6.0 km

Rooms available at Park Hyatt Chennai

Exceptional
Room comfort & quality

9.1

Park View King
...
  • Room size: 43 m²/463 ft²
  • Park view
  • 2 single beds and 1 queen b...
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Executive Suite
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Park Suite
...
  • Room size: 87 m²/936 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Park Double or Twin Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Park King
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Twin with View
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Presidential Suite
...
  • Room size: 178 m²/1916 ft²
Enter dates to see prices
Executive Penthouse 3 plus 1 Bedroom Apartment
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Deluxe Room with view
...
  • Room size: 43 m²/463 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Park Executive Suite
...
  • Room size: 92 m²/990 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Park Hyatt Chennai have a hot tub?

A hot tub is one of the facilities available at Park Hyatt Chennai.

What time is check-in and check-out at Park Hyatt Chennai?

Check-in is from 01:30 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Hyatt Chennai?

Park Hyatt Chennai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Park Hyatt Chennai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Park Hyatt Chennai has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chennai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Park Hyatt Chennai?

Start your mornings right, with the continental and buffet breakfast options offered at Park Hyatt Chennai. Adults can enjoy breakfast offered with an additional charge of 750 INR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Park Hyatt Chennai?

Park Hyatt Chennai features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Park Hyatt Chennai?

Park Hyatt Chennai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Park Hyatt Chennai?

The closest train, metro, or bus station is Saidapet Bus Depot, 500 m away from Park Hyatt Chennai.

What restaurants are nearby Park Hyatt Chennai?

Park Hyatt Chennai’s neighborhood is Chennai City Center which includes popular restaurants such as Anjali bakery, The Cake World and IceCream Parlour.

What popular shopping places are close to Park Hyatt Chennai?

Park Hyatt Chennai is located in Chennai City Center area which features shopping places such as T Nagar, Ranganathan Street, Express Avenue Mall and Spencer Plaza.

What are popular attractions near Park Hyatt Chennai?

Park Hyatt Chennai is located in Chennai City Center area, which is famous for attractions such as Kapaleeshwar Temple, San Thome Church and Parthasarathy Temple.

What popular beaches are close to Park Hyatt Chennai?

Park Hyatt Chennai is located in the Chennai City Center area, which includes Marina Beach, Besant Nagar Beach and Elliot's Beach.

What popular natural sightseeing spots are close to Park Hyatt Chennai?

Park Hyatt Chennai is located within Chennai City Center, which makes it conveniently close to natural sights including Guindy Snake Park, Guindy National Park and Madras Riding School.

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Explore the neighborhood

What people love about Park Hyatt Chennai

  • 10

    Exceptional
    Location

    "Good location, value for money and beautiful rooms."

    Mohana

    |

    September 9, 2019

  • 10

    Exceptional

    "It was an enjoyable experience"

    Rathika

    |

    April 21, 2018

  • 8.8

    Excellent

    "Good hotel!"

    Siwapiragam

    |

    January 22, 2018

Overall rating:

8.9

Excellent
141 reviews
Cleanliness
9.3
Facilities
9.0
Location
8.8
Read all reviews >
What travelers say they love:
Appreciate and will recommend to friends and family
ASHOKKUMAR from India
Family with young children
More about Park Hyatt Chennai

More about Park Hyatt Chennai

Ideal for fun and relaxation, Park Hyatt Chennai is located in the Chennai City Center area of Chennai. The hotel is not too far from the city center: just 4.5 Km away, and it normally takes about 20 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Park Hyatt Chennai also offers many facilities to enrich your stay in Chennai. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, bathroom phone, clothes rack, complimentary tea, dressing room to please the most discerning guest. The hotel's hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool are ideal places to relax and unwind after a busy day. Park Hyatt Chennai is a smart choice for travelers to Chennai, offering a relaxed and hassle-free stay every time.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Food & Dining

4 mentions

Breakfast

4 mentions

Housekeeping

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • French
  • German
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Horseback riding
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Adapted bath
  • Adapter
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • Dressing room
  • Fold-up bed
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • High chair
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

The Flying Elephant

  • Cuisine: Asian
  • Menu: A-la-carte
Location
39 Velachery Road, Near Raj Bhavan,Guindy, Chennai City Center, Chennai, India, 600032
Excellent
Location

8.8

Airports

  • Chennai International Airport (MAA)
    6.0 km 15 min drive
  • Tirupati Airport (TIR)
    101.1 km

Public transportation

  • Guindy Metro
    1.1 km

Hospital or clinic

  • Palani Balaji Fertility Centre
    180 m

Shopping

  • T Nagar, Ranganathan Street
    8.0 km

Cash withdrawal

  • ATM
    530 m
What's nearby

Popular landmarks

  • Besant Nagar Beach
    5.3 km
  • Kapaleeshwar Temple
    5.6 km
  • San Thome Church
    6.4 km
  • Parthasarathy Temple
    7.7 km
  • Marina Beach
    7.7 km
  • T Nagar, Ranganathan Street
    8.0 km
  • Chennai Central Railway Station
    10.1 km
  • VGP Snow Kingdom
    11.2 km

Nearby landmarks

  • Children's Park
    100 m
  • Palani Balaji Fertility Centre
    180 m
  • Guindy Dispensary
    200 m
  • Devi Cineplex
    550 m
  • Raj Bhavan
    580 m
  • Government House
    610 m
  • Aquatic Complex
    680 m
  • King Institute of Preventive Medicine and Research
    710 m
  • Little Mount
    770 m
  • Ayuverdic therapy clinic
    790 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from13:30
  • Check-out until12:00

Getting around

  • Airport transfer fee2000 INR
  • Distance from city center4.5 Km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)750 INR
  • Daily Internet/Wi-Fi fee0 INR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 200
  • Room voltage220
  • Year property opened2012
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Park Hyatt Chennai from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities9.0
Location8.8
Room comfort and quality9.1
Service8.9
Value for money8.7
High score for Chennai
Rating
9+ Exceptional (55)
8-9 Excellent (22)
7-8 Very Good (10)
6-7 Good (4)
<6 Below Expectation (5)
Time of the year
Mar - May (15)
Jun - Aug (28)
Sep - Nov (28)
Dec - Feb (25)
Don't miss out!Users are booking a place in Chennai every 3 minutes on Agoda.com
All guests (141)
All room types
All languages

Show reviews that mention 

Showing 96 verified guest comments
12345
10.0
Exceptional
Kamolmas from Thailand
Group
Park View King
Stayed 5 nights in December 2013

One of the best hotels I've stayed at!”

Staff who are willing to go out of their way to make our stay the most comfortable one; great breakfast and dining facilities; and great room facilities

My stay at the hotel was just superb. All the facilities are of exceptional standards, as one would expect from a Hyatt hotel. However, above and beyond my expectations was the hospitality of the staff who had the 'can-do' attitudes and made me feel welcome to ask for assistance.I never actually felt quite sad having to leave a hotel like when I had to leave Park Hyatt Chennai, and I've traveled extensively. It's the people who made this hotel truly exceptional.

Reviewed December 12, 2013

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
8.0
Excellent
Nichola from Australia
Couple
Park Double or Twin Room
Stayed 1 night in January 2013

Well designed new hotel with some service issues”

Great beds, amazing rooftop infinity pool

We stayed here for two nights passing through chennai.. The hotel is beautiful and new, the rooms are spacious and tastefully decorated with everything you need except there is no alcohol in the mini bar. We were swamped with three room deliveries of complimentary tarts and cakes on the first day with a note on only one of the tarts saying it was their tart of the day. We received no complimentary deliveries during our second day... Confusing! the hotel was only recently opened there remains some building works (daytime noise and paint odor as you move about the hotel). Additionally, the bar and specialty restaurant are not yet open so there is only one restaurant available for meals and drinks. The food was excellent ( western and southern indian) but expensive, as were drinks). I suspect the staff are currently being trained as service was really unpredictable, either there was noone around or we had three or more waiters trying to take our order one after another. The rooftop pool is an oasis; a lovely place to unwind after being out in busy, dusty, noisy, intense chennai. Depending on the room price, we may stay here again as my thoughts are that the staff are just finding their feet and learning how to communicate with one another all I'd which was creating small hiccups for us as guests, but the hotel has got the bones of a slick 5 star and hopefully will start to operate as smoothly as one shortly.

Reviewed February 02, 2013

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Dear Ms. Nichola, Thank you so much for your valuable feedback.

Responded October 03, 2020
Park Hyatt Chennai
10.0
Exceptional
Alena from Belarus
Solo traveler
Park Double or Twin Room
Stayed 6 nights in February 2013

I will always choose this hotel”

Great service, friendly staff, clean rooms, gorgeous pool, delicious breakfast

I will always choose this hotel when I get back to Chennai and will be recommending it to friends.I came to Chennai from Delhi, where I left my credit card at the airport. Can you imagine my state when I found it? The hotel staff calmed me and helped me to find this card. They have done everything possible so that I could feel their support and concern for me.

Reviewed February 28, 2013

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Dear Ms. Alena, Thank you so much for your valuable feedback.

Responded October 03, 2020
Park Hyatt Chennai
10.0
Exceptional
Prabhu from India
Family with young children
Stayed 1 night in August 2014

The Best in Class”

The Ambience, Cleanliness & the Amenities

This was the best stay ever in Chennai for us. The Staff were very courteous and quite helpful. Everything was quite systematic with a personal touch. Whenever we would visit Chennai, will surely stay here.

Reviewed August 15, 2014

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.0
Exceptional
ee from Singapore
Business traveler
Park Double or Twin Room
Stayed 2 nights in December 2012

New and modern with very helpful staff”

None

One of the best i stay in Chennai. Very new and modern has reasonably big rooms. Hotel staff were great very friendly and welcoming even though I was only there for one night stay and would highly reccomend this hotel to others.

Reviewed January 23, 2013

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 03, 2020
Park Hyatt Chennai
8.8
Excellent
Gayathri from Singapore
Couple
Stayed 1 night in April 2016

Love it!”

This is my 5th time staying at Park Hyatt, it feels like my second home. The staff are friendly and helpful. I would like to say a special thanks to Mr. Abhishek for booking a cab for me and the security guards who got me an auto whenever I needed one. Staff at the Antahpura spa are phenomenal. Thanks Park Hyatt!

Reviewed April 10, 2016

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Dear Ms. Gayathri, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
10.0
Exceptional
VANDANA from India
Couple
Park Double or Twin Room
Stayed 1 night in July 2016

Super Stay ”

Had an extremely comfortable stay at the Park Hyatt. Everything from rooms to the service is superb! The food too was excellent, although we only ordered room service... Definitely a hotel we will visit again and again!

Reviewed December 11, 2016

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Dear Ms. Vandana, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
10.0
Exceptional
Jia from Malaysia
Couple
Park Double or Twin Room
Stayed 4 nights in December 2016

Best hotel experience ever”

The hotel room was clean and space full. Staffs are very helpful and friendly. They even provide help to do up my saree in the morning. The restaurant at the hotel provide very very delicious Indian food. However the price was a bit high but it totally worth it. Room service was excellent. They also have hotel cars to take you around but it was too pricy therefore we took uber car instate. In summery we had a awesome experience with this hotel.

Reviewed December 25, 2016

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
10.0
Exceptional
VANDANA from India
Business traveler
Park Double or Twin Room
Stayed 1 night in May 2016

Extremely comfortable stay at the Park Hyatt”

The Park was recommended by business colleagues of ours and it was an excellent choice. Had a very comfortable stay. The rooms are very good and the service was great. Will definitely be staying here again!

Reviewed May 19, 2016

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Dear Ms. Vandana, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.7
Exceptional
Teik from Singapore
Solo traveler
Park Double or Twin Room
Stayed 1 night in August 2015

Enjoyable stay!”

Quiet, understated elegance; comfortable, luxurious rooms; friendly service

This was my second stay at the hotel. Very friendly and helpful staff at reception. In particular, Prasenjit at reception had a ready smile, offered helpful advice, and was very courteous throughout. I ate at both restaurants and food was nice, but perhaps not as great as other more established restaurants in town. Be forewarned, music at the Flying Elephant can be too loud at times if you're planning to have a conversation over drinks and a meal. For a quieter environment try the Dining Room. Service from Vipul was great. Kudos to the staff who made my stay a very pleasant one.

Reviewed August 21, 2015

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Dear Mr. Teik, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
7.6
Very good
Gautam from India
Couple
Park Double or Twin Room
Stayed 1 night in August 2016

Service was bad”

The hotel was clean and well maintained. The receptionist sounded very helpful when she showed us to our room. The stay (excluding the meals) is value for money. The hotel looked understaffed. We were asked what newspaper we wanted in the morning but none was provided. Requested for iron board but never got one. Then the receptionist offered a complementary pressing service but no one got back to us on that. Very unsatisfactory service. There is no communication between staff. We requested for 1/2 day extension and confirmed on the amount with the same receptionist and no one knew about it when we checked out. The price was not fixed and we literally had to fight it out to convince them that we were offered a better rate while confirming the extension. Finally they reluctantly agreed on it. For a hotel that is known for it's class, we were surely disappointed with the quality of service provided.

Reviewed August 14, 2016

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Dear Mr. Gautam, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.7
Exceptional
Teik from Singapore
Business traveler
Park Double or Twin Room
Stayed 1 night in August 2015

Fantastic stay”

The friendly service, beautifully appointed rooms, lots of greenery around.

This was easily one of the best hotel stay I've had in India. Very comfortable room, excellent and well kept property. Friendly and helpful staff - two staff stand out - Prasenjit at reception who was always smiling, helpful and efficient. The other is Vipul at The Dining Room who was also very friendly, helpful with suggestions and was very courteous throughout. Prasenjit & Vipul, please keep up the good work!

Reviewed August 16, 2015

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Dear Mr. Teik, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.7
Exceptional
Nilo from Malaysia
Solo traveler
Park Double or Twin Room
Stayed 3 nights in April 2015

Chennai chaos....not!”

cleanliness high quality accommodation and high standard of customer service!

I cannot fault the hotel. From the concierge to the front desk to the valet service...tip top! Standards r high ie cleanliness and service levels. Prompt attention to all request was much appreciated. As a female travelling alone it was most reassuring that they made every effort to enaure my comfort and safety. Never once did I feel threatened during my stay I found the staff truly caring and responsive to my needs. One of the best hotel experience I have had ever! Keep it up guys!

Reviewed May 05, 2015

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
8.7
Excellent
Rosemary from Australia
Couple
Park View King
Stayed 1 night in February 2014

Incredibly helpful staff made our stay special. ”

Exceptionally helpful staff, luxurious rooms, fabulous breakfasts

Staff went out of their way to help by providing a late afternoon check out, directions to locations of interest and even briefing taxi drivers for us. This is a luxurious hotel but the staff are very friendly and helpful and not snooty at all. The breakfasts are outstanding with an amazing buffet plus a la carte menu. The pool area is beautiful and the gym is also impressive. We stayed in transit between Tamil Nadu and Mumbai on holidays but this would also be an excellent hotel as a business traveller.

Reviewed February 16, 2014

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.3
Exceptional
Kalaivani from Singapore
Family with young children
Park View King
Stayed 5 nights in June 2015

Awesome stay”

Room comfort, breakfast, spa

My family enjoyed our stay of 5D5N. The room was very comfortable and well maintained. A selection of firmer pillows would have been appreciated though. The in-room dining menu was extensive and service was excellent. I also appreciated the breakfast menu as there was a selection of freshly cooked dishes to choose from, which means less wastage than a buffet. We will definitely be returning.

Reviewed June 25, 2015

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Dear Ms. Kalaivani, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.3
Exceptional
Bharani from India
Family with young children
Park View King
Stayed 1 night in April 2015

staff need be trained ”

food. ambience. location

Everything was perfect. We booked a room with breakfast but we were presented a bill for our breakfast . when we said that breakfast was included in our stay, the waitress said " no its chargeable " ! , we paid . when they were confronted with the booking email that said breakfast included, they apologised and refunded the money. Still we would have appreciated if they had cross checked again when we said that we've already paid for breakfast. .

Reviewed April 07, 2015

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.3
Exceptional
Ratchasak from Thailand
Group
Park Double or Twin Room
Stayed 3 nights in November 2014

Excellent but....”

Room, Food, Condition

It was one of the best experience I have had with hotel stays. There some little "buts." Servers/staff at dining hall were excellent. Very polite, and very helpful. However, some of the staff could not understand English very well. There was a little speediness problem, simple tasks such as getting bill or a glass of water took quite some time.

Reviewed December 01, 2014

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Dear Guest, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
6.0
sumeet from India
Business traveler
Park View King
Stayed 3 nights in April 2016

In general ”

The hotel is a good facility keeping in mind the location . But it's not upto the mark when it comes to staff . Right from the check in time till the time I checked out . They have a lot of attitude towards Indian guests . Non of the staff at front desk or lobby or restaurant have the courtesy of wishing Indian guests . The over all attitude towards the Indian guests is very stiff . They do not like them basically , but at the same time if there is a foreigner guest u will fine at least 2 staff with them for no reasons . I was at reception for extra keys and I had to look at them and show them by my body language after a long time that I am waiting for some attention from 3 of them who were busy discussing with a foreigner guest some thing non relevant to guest service . The room service is pathetic, they goof up the room orders alwys in every order . And it's extremely slow . Over all the property is clean and house keeping is nice . But the staff are ill mannered . At 130am u shall find group of staff having chit chat in the center of the lobby . I mean just killing time and calling up other colleges who ever passes by to join them and it's clearly indicated by the talks that they just having a good time at the cost of compromising the hotel ambience n just loosing the basics of the decor of a hotel.

Reviewed April 14, 2016

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Dear Mr. Sumeet, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
8.8
Excellent
Siwapiragam from Malaysia
Couple
Park Double or Twin Room
Stayed 2 nights in January 2018

Ok Ok bit far from town”

Good hotel! very good staff every Conner !very good breakfast! minus I saw big dog from 4th floor bring down through lift & bring to the same floor this cant take it first time i saw dog in 5star hotel &its puppy very big dog

Reviewed January 22, 2018

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Dear Mr. Siwapiragam, Thank you so much for your valuable feedback.

Responded October 04, 2020
Park Hyatt Chennai
9.3
Exceptional
sivashankar from South Africa
Family with young children
Park View King
Stayed 2 nights in December 2013

Good”

Good staff, Efficient Staff, Staff is truly customer focused

Excellent stay. The staff was very efficient, friendly, went out of their way to assist. They even provided hair straightner for my wife on request :) Overall it was a top class international hotel.

Reviewed December 12, 2013

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Thank you . looking forward to welcome you back

Responded October 03, 2020
Park Hyatt Chennai
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