Park Hyatt Saigon Hotel
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Park Hyatt Saigon Hotel

2 Lam Son Square, District 1, Ho Chi Minh City, Vietnam,
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1 King Bed Park Hyatt Saigon Hotel
1 King Bed
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    Lobby Park Hyatt Saigon Hotel
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    Exterior view Park Hyatt Saigon Hotel

    Park Hyatt Saigon Hotel Reviews

    9.0
    Exceptional
    /10
    (231 reviews)See what guests said
    10.0
    Exceptional

    "Staff are very warm and helpful."

    Guenevierre

    -

    September 15, 2018

    9.3
    Exceptional cleanliness
    Recommended by 93% of guests

    Things you’ll love about Park Hyatt Saigon Hotel

    Things you'll love

    • Airport transfer

    • Located in heart of Ho Chi Minh City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.4
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Vino70 m
  • The Refinery90 m
  • Vietcombank Dong Khoi100 m
  • Nha Hat Thanh Pho (Opera House)110 m
  • Consulate of Slovakia110 m
  • Opera House110 m
  • Municipal Theatre120 m
  • Q Bar130 m
  • Veritas Shoes130 m
  • Parkson Plaza150 m
  • Value for money8.1
    Distance to city center0 km
    Location rating9.4
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport6.0 km

    Rooms available at Park Hyatt Saigon Hotel

    9.1
    Exceptional
    Room comfort & quality
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 41 m²/441 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Park Executive Suite
    Park Executive Suite
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Lam Son Suite
    Lam Son Suite
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Park Suite King
    Park Suite King
    ...
    • Room size: 70 m²/753 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 41 m²/441 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds
    2 Twin Beds
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Garden View Twin
    Garden View Twin
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Garden View King
    Garden View King
    ...
    • Room size: 34 m²/366 ft²
    • Garden view
    • 1 super king bed
    Enter dates to see prices
    Park City View  - Best Available Rate
    Park City View - Best Available Rate
    ...
    • Non-smoking
    • Shower and bathtub
    Enter dates to see prices
    Have a question for Park Hyatt Saigon Hotel?

    What people love about Park Hyatt Saigon Hotel

    • 10.0
      Exceptional

      "Perfect stay."

      Cecile H.

      |

      October 31, 2017

    • 10.0
      Exceptional

      "It's a lovely hotel, and will definitely come back."

      Guenevierre

      |

      September 15, 2018

    • 9.2
      Exceptional

      "Always a pleasure staying at the Park Hyatt whenever we go to HCM."

      Victor S.

      |

      August 23, 2018

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    More about Park Hyatt Saigon Hotel

    More about Park Hyatt Saigon Hotel

    8.0
    Very good

    "Nice location, cleanliness"

    Gia H.

    |

    April 13, 2016

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "Pool , rooms and staff great"

    mark

    |

    October 15, 2016

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Tre
    150 m Vietnamese
    Cantina cafe
    200 m Vietnamese
    Pho Ong Hung
    280 m Vietnamese
    American cuisine
    American cuisine
    El Sol Meat & Wine
    160 m American, Steakhouse, Wine Bar
    Wild Horse Steakhouse
    210 m American, Steakhouse
    Relish & Sons
    210 m American, Bar, Fast food
    Asian cuisine
    Asian cuisine
    Blanchy Street
    40 m Asian, Japanese, Sushi
    Ganges Indian Cuisine Restaurant
    50 m Asian, Halal, Indian
    Nha Hang Hoang Long
    80 m Asian, Chinese, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note the ground floor in public area will be undergoing renovation from 1 June 2019 to the end of August 2019. The Park Lounge will be closed for an upgrade from 15 June 2019 until mid July 2019

    Reviews of Park Hyatt Saigon Hotel from real guests

    Agoda Reviews (231)
    9.0
    /
    10
    Exceptional
    Cleanliness9.3
    Facilities9.1
    Location9.4
    Room comfort and quality9.1
    Service9.1
    Value for money8.1
    Provided by verified guests of Agoda
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    All guests (231)
    All room types

    Show reviews that mention 

    Showing 162 verified guest comments
    12345
    10.0
    Exceptional
    Jacson from Singapore
    Solo traveler
    1 King Bed
    Stayed 1 night in April 2019

    Importantly treated”

    The hotel is extremely wonderful and beyond expectation. From arriving at the driveway, common area, facilities, F&B, room, till checkout. The hotel is classic and super well maintained. Location is superb, walking distance to everywhere. All the staffs are so attentive. 2 special incidents need to be mentioned. On my last day stay in the morning, a concierge staff brought me pain killer for my headache. 5 to 6hrs later when I was waiting for my transport to airport, I believe is the same male staff, approached to ask me if I had recovered. Had high-tea at lobby lounge, seated at the bar counter as it was full house. Almost finishing with my pot of tea, a waitress offer me to move to a comfortable tea table which I didn't request. Such service you could hardly find in many branded hotels in any other country. It should be anybody's 1st choice hotel in HCMC.

    Reviewed April 18, 2019
    8.8
    Excellent
    Raymond from Vietnam
    Business traveler
    Garden View King
    Stayed 2 nights in April 2019

    Excellent”

    Great location and excellent customer service.

    Reviewed April 20, 2019
    10.0
    Exceptional
    CHEUNG from Hong Kong
    Couple
    1 King Bed
    Stayed 1 night in April 2018

    Exceptional”

    We enjoyed the stay at Park Hyatt Saigon so much. The hotel is very stylish and convenient location. During our stay, my husband lost his mobile phone and cash outside the hotel. Their staffs were very helpful and professional. The security manager kept us company to the police station for translation. Also, they were also very kind to delay our check out time as they knew this was our honeymoon trip. We are very grateful for everything here. We would love to come back next time we stay in HCM.

    Reviewed May 11, 2018
    9.6
    Exceptional
    Kevin from Canada
    Couple
    1 King Bed
    Stayed 5 nights in February 2019

    Awesome hotel in a great location”

    Nice pool. Great service. Sparkling clean. Attentive service. Room a little bit on the small side, but not a major issue.

    Reviewed February 23, 2019
    8.0
    Excellent
    Leslie from Malaysia
    Couple
    1 King Bed
    Stayed 2 nights in May 2017

    Great Hotel in excellent location”

    I spent 2 nights at the Park Hyatt for a short weekend getaway with my wife. The property was beautiful, location very convenient as it was close enough without being near all the construction work going along. I used the gym and pool and both were excellent experiences. The staff were friendly, speak english well and knowledgeable. The only problem was around the consistency of the service levels. For example I requested for ice two days in a row and on both days, they did not deliver until a second call was made. However, when I provided the feedback to the hotel, the service recovery was excellent in the form of a bottle of wine in the room and this restored my faith in the brand. Excellent and we had a great time.

    Reviewed May 22, 2017
    9.6
    Exceptional
    Daniel from United Kingdom
    Group
    1 King Deluxe
    Stayed 3 nights in March 2016

    Beautiful hotel”

    For me the best hotel in HCMC, it is pricy but you get what you pay for and the service and quality of the hotel is the best, especially since the upgrade. If you can afford it then stay here, and don't worry about other options in similar price range.

    Reviewed January 05, 2017
    10.0
    Exceptional
    Zullikhan from Singapore
    Business traveler
    Stayed 2 nights in June 2016

    Excellent Customer Service”

    I had a fantastic support for an event at the ballroom. From the banquet right to the electrician. After I have left Saigon, I left behind 2 items and the Guest Service Officer helped arranged for the items to be packed and picked up by my courier and returned to me here in Singapore. Thank you!!

    Reviewed November 09, 2016
    9.6
    Exceptional
    Timothy from Australia
    Family with young children
    1 King Bed
    Stayed 2 nights in December 2015

    Almost the perfect hotel”

    Almost the perfect hotel. Would go back. Food, facilities and location perfect. Staff well trained. But a couple of times commitments were made that were forgotten. For example asked the concierge to track down a particular store. They said they would and never got back to me

    Reviewed April 04, 2016
    8.3
    Excellent
    Sue-Shan from Singapore
    Couple
    Park Suite King
    Stayed 3 nights in February 2016

    Great location with nice rooms ”

    Location, nice rooms and cleanliness

    Overall our stay was pleasant except for the staff at Xuan Spa who seemed very disgruntled that we cancelled our booking for 2 pax even after informing one of their colleagues that we were not going for it and instead will get our other traveling companion to go for a session. And to be fair, there was no mention of a cancellation policy when we first made the reservation so when she personally had to come by the third time, after 2 of her colleagues already came by to remind us of the booking, she also made it very clear that we were, in her words, "denying her customers and making her lose 3 customers!" because we didn't fulfil the reservation for 2 pax. I'm not sure if this is considered service at a high end hotel brand such as Park Hyatt but we certainly had an unsavoury experience with your spa operator's staff.

    Reviewed February 29, 2016
    9.7
    Exceptional
    Vorachand from Thailand
    Solo traveler
    1 King Deluxe
    Stayed 2 nights in September 2014

    Excellent service and very comfortable”

    Location, Service and Great food

    The hotel is very nicely decorated and the room is very nice with great amenities. The newspapers selection was good. The staff performance was very good and well trained and the housekeeping was very attentive. I was very impressed with their service. Food here was good in all outlets. Staying there was very good and there is no need to get out and eat at other place!

    Reviewed September 18, 2014
    8.7
    Excellent
    Stephen from United States
    Couple
    1 King Bed
    Stayed 5 nights in December 2013

    Excellent - a nice stay for certain”

    Staff performance, room comfort and location.

    Excellent - as Leon (Manager) went over an above tied to being service oriented - thank you. Food was excellent as well as room comfort. Expecially appreciated the nice touches added to XMAS holiday - thank you.

    Reviewed December 29, 2013
    9.0
    Exceptional
    Stephen from United States
    Business traveler
    1 King Bed
    Stayed 8 nights in September 2013

    Excellent with great personal service”

    Mgt Staff, Chefs, Comfort

    Must say the recent change in mid Mgt made much difference in my experience. Mid Mgt team provided excellent service and support. Excellent chefs in the kitchen - as breakfast were well recorded while the entire staff new my name etc... I have no stock in Hyatt but I do recommend this hotel especially given Mid Mgt staff performance. Excellent stay.

    Reviewed September 29, 2013
    9.0
    Exceptional
    Marc from France
    Business traveler
    1 King Bed
    Stayed 1 night in August 2013

    High end business hotel”

    Location, service, comfort

    Arguably the best hotel in Saigon, particularly for business travelers. However, it is also one of the most expensive and there are better value options nearby. Nevertheless, its location and quality of service make it an ideal place base and a great meeting spot.

    Reviewed August 23, 2013
    10.0
    Exceptional
    TAK from Hong Kong
    Business traveler
    1 King Bed
    Stayed 3 nights in March 2013

    the place to stay”

    clean and tidy

    Large very well appointed room with excellent water pressure in the shower and storage facilities for clothes. Great singer in piano bar. Central location for museums and 20 minute walk to museum where you can buy knowoffs.Notre Dame and the Central Post Office was within walking distance.

    Reviewed March 09, 2013
    8.0
    Excellent
    Seung-Hyuk from South Korea
    Couple
    1 King Bed
    Stayed 3 nights in January 2013

    best hotel in town”

    nice room and good restaurant

    this hotel alway satisfies my expectations towards 6 stars hotel. very helpful staff, beautiful decorations, nice restaurants... I will be staying this hotel whenever visit HCMC and strongly recommed to all HCMC visitors.

    Reviewed February 05, 2013
    10.0
    Exceptional
    TAK from Hong Kong
    Solo traveler
    1 King Bed
    Stayed 3 nights in January 2013

    nice hotel”

    clean and tidy

    I stayed here over the Summer in HCMC and really liked how comfortable the room & service was. The view was fantastic as it is located right in the middle of Saigon. Very close to the malls and other shopping places around the center too. Will come again. great experience.

    Reviewed January 23, 2013
    9.3
    Exceptional
    Bengt from Sweden
    Solo traveler
    1 King Bed
    Stayed 1 night in January 2013

    Good hotel in the absolut centre of Ho Chi Minh”

    Nice, clean and best location

    Stayed only one night at this very good hotel. Like the wine bar, with a impressing list of wines from all over the world, they even had my favorite Italian wine, Tignanello... Nice pool area and good spa. Beside this the location is close to the centre of Ho Chin Minh with the most exclusive shopping just outside the doors.

    Reviewed January 15, 2013
    9.7
    Exceptional
    Stephen from United States
    Business traveler
    1 King Bed
    Stayed 5 nights in November 2012

    Pleasant Stay”

    Staff service

    I must say that the staff level of service and support on this particular stay were excellent. Few issues to discuss as the team were on their "A game" throughout my five day stay. Breakfast was fresh and hot, room were clean and the level of overall service was excellent. A "10" as tied to satisfaction! Thank you Hyatt for an excellent stay!

    Reviewed December 05, 2012
    10.0
    Exceptional
    John from Canada
    Couple
    1 King Bed
    Stayed 1 night in June 2012

    the absolute best hotel in Saigon”

    everything was awesome!

    check in was very quick! free upgrade too since they ran out of park king rooms upon check-in. dead square downtown, you couldn't get a better location than this. food was delicious, i would highly recommend the Saigon Sandwich, i ate about 4 of them whilst there. rooms were great, i love the french colonial style! no wonder many international celebrities love staying here. i am going to return again once i've made my rounds around ho chi minh city hotels!

    Reviewed September 22, 2012
    9.3
    Exceptional
    Stephen from United States
    Solo traveler
    1 King Bed
    Stayed 6 nights in September 2012

    Lovely Hotel”

    Clean and Safe

    This hotel is excellent and veyr close to all the action. Nice food within the hotel abbeit the breakfast menu is confusing as tied to the buffet. I like the rooms as they too are very clean. The pool is very nice and the service was excellent. I see no reason not to come back to this fine hotel in the near future. I also like the local foody places...

    Reviewed September 14, 2012
    12345
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    Park Hyatt Saigon Hotel
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    • Exceptional location
    • Ho Chi Minh Square