"Staff are very warm and helpful."
September 15, 2018
Located in heart of Ho Chi Minh City
Free Wi-Fi in all rooms!
|Value for money||8.1|
|Distance to city center||0 km|
|Nearest airport||Tan Son Nhat International Airport (SGN)|
|Distance to airport||6.0 km|
October 31, 2017
"It's a lovely hotel, and will definitely come back."
September 15, 2018
"Always a pleasure staying at the Park Hyatt whenever we go to HCM."
August 23, 2018
"Nice location, cleanliness"
April 13, 2016
Conveniently located in Ho Chi Minh City, Park Hyatt Saigon Hotel is a great base from which to explore this vibrant city. The city center is merely 0 km away and the airport can be reached within 40 minutes. This modern hotel is in the vicinity of popular city attractions such as Nha Hat Thanh Pho (Opera House), Consulate of Slovakia, Municipal Theatre.
Park Hyatt Saigon Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service can be enjoyed at the hotel.
Park Hyatt Saigon Hotel is home to 245 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, mirror. The hotel's recreational facilities, which include yoga room, hot tub, fitness center, outdoor pool, spa are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Ho Chi Minh City, make Park Hyatt Saigon Hotel your home away from home.
"Pool , rooms and staff great"
October 15, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
The hotel is extremely wonderful and beyond expectation. From arriving at the driveway, common area, facilities, F&B, room, till checkout. The hotel is classic and super well maintained. Location is superb, walking distance to everywhere. All the staffs are so attentive. 2 special incidents need to be mentioned. On my last day stay in the morning, a concierge staff brought me pain killer for my headache. 5 to 6hrs later when I was waiting for my transport to airport, I believe is the same male staff, approached to ask me if I had recovered. Had high-tea at lobby lounge, seated at the bar counter as it was full house. Almost finishing with my pot of tea, a waitress offer me to move to a comfortable tea table which I didn't request. Such service you could hardly find in many branded hotels in any other country. It should be anybody's 1st choice hotel in HCMC.
Great location and excellent customer service.
We enjoyed the stay at Park Hyatt Saigon so much. The hotel is very stylish and convenient location. During our stay, my husband lost his mobile phone and cash outside the hotel. Their staffs were very helpful and professional. The security manager kept us company to the police station for translation. Also, they were also very kind to delay our check out time as they knew this was our honeymoon trip. We are very grateful for everything here. We would love to come back next time we stay in HCM.
Awesome hotel in a great location”
Nice pool. Great service. Sparkling clean. Attentive service. Room a little bit on the small side, but not a major issue.
Great Hotel in excellent location”
I spent 2 nights at the Park Hyatt for a short weekend getaway with my wife. The property was beautiful, location very convenient as it was close enough without being near all the construction work going along. I used the gym and pool and both were excellent experiences. The staff were friendly, speak english well and knowledgeable. The only problem was around the consistency of the service levels. For example I requested for ice two days in a row and on both days, they did not deliver until a second call was made. However, when I provided the feedback to the hotel, the service recovery was excellent in the form of a bottle of wine in the room and this restored my faith in the brand. Excellent and we had a great time.
For me the best hotel in HCMC, it is pricy but you get what you pay for and the service and quality of the hotel is the best, especially since the upgrade. If you can afford it then stay here, and don't worry about other options in similar price range.
Excellent Customer Service”
I had a fantastic support for an event at the ballroom. From the banquet right to the electrician. After I have left Saigon, I left behind 2 items and the Guest Service Officer helped arranged for the items to be packed and picked up by my courier and returned to me here in Singapore. Thank you!!
Almost the perfect hotel”
Almost the perfect hotel. Would go back. Food, facilities and location perfect. Staff well trained. But a couple of times commitments were made that were forgotten. For example asked the concierge to track down a particular store. They said they would and never got back to me
Great location with nice rooms ”
Overall our stay was pleasant except for the staff at Xuan Spa who seemed very disgruntled that we cancelled our booking for 2 pax even after informing one of their colleagues that we were not going for it and instead will get our other traveling companion to go for a session. And to be fair, there was no mention of a cancellation policy when we first made the reservation so when she personally had to come by the third time, after 2 of her colleagues already came by to remind us of the booking, she also made it very clear that we were, in her words, "denying her customers and making her lose 3 customers!" because we didn't fulfil the reservation for 2 pax. I'm not sure if this is considered service at a high end hotel brand such as Park Hyatt but we certainly had an unsavoury experience with your spa operator's staff.
Excellent service and very comfortable”
The hotel is very nicely decorated and the room is very nice with great amenities. The newspapers selection was good. The staff performance was very good and well trained and the housekeeping was very attentive. I was very impressed with their service. Food here was good in all outlets. Staying there was very good and there is no need to get out and eat at other place!
Excellent - a nice stay for certain”
Excellent - as Leon (Manager) went over an above tied to being service oriented - thank you. Food was excellent as well as room comfort. Expecially appreciated the nice touches added to XMAS holiday - thank you.
Excellent with great personal service”
Must say the recent change in mid Mgt made much difference in my experience. Mid Mgt team provided excellent service and support. Excellent chefs in the kitchen - as breakfast were well recorded while the entire staff new my name etc... I have no stock in Hyatt but I do recommend this hotel especially given Mid Mgt staff performance. Excellent stay.
High end business hotel”
Arguably the best hotel in Saigon, particularly for business travelers. However, it is also one of the most expensive and there are better value options nearby. Nevertheless, its location and quality of service make it an ideal place base and a great meeting spot.
the place to stay”
Large very well appointed room with excellent water pressure in the shower and storage facilities for clothes. Great singer in piano bar. Central location for museums and 20 minute walk to museum where you can buy knowoffs.Notre Dame and the Central Post Office was within walking distance.
best hotel in town”
this hotel alway satisfies my expectations towards 6 stars hotel. very helpful staff, beautiful decorations, nice restaurants... I will be staying this hotel whenever visit HCMC and strongly recommed to all HCMC visitors.
I stayed here over the Summer in HCMC and really liked how comfortable the room & service was. The view was fantastic as it is located right in the middle of Saigon. Very close to the malls and other shopping places around the center too. Will come again. great experience.
Good hotel in the absolut centre of Ho Chi Minh”
Stayed only one night at this very good hotel. Like the wine bar, with a impressing list of wines from all over the world, they even had my favorite Italian wine, Tignanello... Nice pool area and good spa. Beside this the location is close to the centre of Ho Chin Minh with the most exclusive shopping just outside the doors.
I must say that the staff level of service and support on this particular stay were excellent. Few issues to discuss as the team were on their "A game" throughout my five day stay. Breakfast was fresh and hot, room were clean and the level of overall service was excellent. A "10" as tied to satisfaction! Thank you Hyatt for an excellent stay!
the absolute best hotel in Saigon”
check in was very quick! free upgrade too since they ran out of park king rooms upon check-in. dead square downtown, you couldn't get a better location than this. food was delicious, i would highly recommend the Saigon Sandwich, i ate about 4 of them whilst there. rooms were great, i love the french colonial style! no wonder many international celebrities love staying here. i am going to return again once i've made my rounds around ho chi minh city hotels!
This hotel is excellent and veyr close to all the action. Nice food within the hotel abbeit the breakfast menu is confusing as tied to the buffet. I like the rooms as they too are very clean. The pool is very nice and the service was excellent. I see no reason not to come back to this fine hotel in the near future. I also like the local foody places...
Park Hyatt Saigon Hotel