Excellent 8.8
Based on 132 reviews

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About Park Hyatt Saigon Hotel

Description

Whether you're a tourist or traveling on business, Park Hyatt Saigon Hotel is a great choice for accommodation when visiting Ho Chi Minh City. The hotel lies 0 km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Park Hyatt Saigon Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, postal service.

245 rooms spread over 9 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, sewing kit, slippers, towels, separate living room can be found in selected rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as yoga room, hot tub, fitness center, outdoor pool, spa. Superb facilities and an excellent location make the Park Hyatt Saigon Hotel the perfect base from which to enjoy your stay in Ho Chi Minh City.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Nightclub
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket service
  • Tours
  • Yoga room

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Italian
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1690000 VND
Breakfast Charge (when not included in room rate): 650000 VND
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0 km
Distance to Airport: 7 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 2
Number of Rooms : 245
Parking Fee (per day): 00 VND
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2005
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Recent customer comments

Filter by traveler type
Excellent



based on 132 reviews
  • Cleanliness 9.2
  • Facilities 8.5
  • Location 9.4
  • Room comfort and quality 9.1
  • Service 8.9
  • Value for money 7.9
  • Food and dining 8.7
Sort by

Reyna from United States
Solo traveler
Park Twin Advance Purchase
Stayed 3 nights in August 2016
Not worth it !
Decent 5-star hotel, but definitely not worth the price. Very inflexible, too many "rules", inconvenient for the guests. Many 5-star hotels in the area, with similar facility, yet better service and price. I will not be coming back.
Reviewed August 19, 2016

Kia from Malaysia
Business traveler
Park Twin
Stayed 2 nights in July 2016
Services are everything but it's ranked lowest among all your criteria
Services and hospitality weren't up to 5 star standard. Second floor restaurant service was way too slow. It took me 3 hours to finish a meal. Spa was the biggest disappointment with those premium charges paid.
Reviewed July 07, 2016

craig from Australia
Business traveler
Stayed 2 nights in May 2016
CEO
Really nice best in HCM
Reviewed May 31, 2016

Gia from Vietnam
Business traveler
Garden View King
Stayed 1 night in March 2016
Nice
Nice location, cleanliness
Reviewed April 13, 2016

Anna from China
Couple
Park King Advance Purchase
Stayed 3 nights in April 2016
Weekend in Saigon
Wonderful hotel. Staff were excellent - concierge particularly knowledgable and helpful. Everyone we encountered was top class from front desk to spa to the waitress in the lounge. Our stay was very short but made unforgettable by the team at the Park Hyatt. Thank you.
Reviewed April 11, 2016

Timothy from Australia
Family with young children
Park King
Stayed 2 nights in December 2015
Almost the perfect hotel
Almost the perfect hotel. Would go back. Food, facilities and location perfect. Staff well trained. But a couple of times commitments were made that were forgotten. For example asked the concierge to track down a particular store. They said they would and never got back to me
Reviewed April 04, 2016

Sue-Shan from Singapore
Couple
Park Suite King
Stayed 3 nights in February 2016
Great location with nice rooms
Location, nice rooms and cleanliness
Overall our stay was pleasant except for the staff at Xuan Spa who seemed very disgruntled that we cancelled our booking for 2 pax even after informing one of their colleagues that we were not going for it and instead will get our other traveling companion to go for a session. And to be fair, there was no mention of a cancellation policy when we first made the reservation so when she personally had to come by the third time, after 2 of her colleagues already came by to remind us of the booking, she also made it very clear that we were, in her words, "denying her customers and making her lose 3 customers!" because we didn't fulfil the reservation for 2 pax. I'm not sure if this is considered service at a high end hotel brand such as Park Hyatt but we certainly had an unsavoury experience with your spa operator's staff.
Reviewed February 29, 2016

MD from Malaysia
Business traveler
Park Twin Advance Purchase
Stayed 2 nights in February 2016
Very Good
The hospitality is very good. The room is nice.
Reviewed February 21, 2016

colin from United Kingdom
Couple
Garden View King
Stayed 2 nights in February 2016
Superb hotel
We wouldn't hesitate to stay at the park Hyatt again upon our return to Saigon
Reviewed February 17, 2016

Adam from United Kingdom
Couple
Park King Advance Purchase
Stayed 3 nights in February 2016
Great location but sometimes Hyatt lets you down
This is a good Hyatt hotel but it is expensive, be prepared to high western prices in this hotel for the same goods and services that you can buy for one third to half outside. There is hefty service and tax charges on purchases in the hotel. The staff are generally good kind people but there knowledge is not as good as you would expect. Most other hotels offer complimentary airport pickups and drop offs, breakfast included packages etc it is pay as you go here. Bed in a luxury king was somewhat hard and uncomfortable and rooms are smaller than you expect in this part of the world, all be it there is a recent refurbishment.
Reviewed February 16, 2016



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