Park Hyatt Tokyo
1 King Bed - Guestroom Park Hyatt Tokyo
Interior view Park Hyatt Tokyo
Interior view Park Hyatt Tokyo
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8.9
Excellent
/10
(199 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
  • New York Grill & Bar30 m
  • Shoshunji Temple190 m
  • Bunka Gakuen Costume Museum340 m
  • New National Theatre340 m
  • Tokyo Opera City360 m
  • NTT Intercommunication Centre370 m
  • NS Bulding380 m
  • Tokyo Wonder Wall390 m
  • Tokyo Metropolitan Government Buildings420 m
  • Shinjuku Central Park440 m
  • Free Wi-Fi

    Park Hyatt Tokyo

    3-7-1-2 Nishi-Shinjuku Shinjuku-ku , Shinjuku, Tokyo, Japan, 163-1055 - See map
    "Pro - location is close to shinjuku station which is a major heart of the japanese metro system con - unless you get on a good agoda deal its expensiv..."
    Jon-Peter - August 16, 2016
    Exceptional cleanliness
    9.6 rating for cleanliness
    Exceptional comfort
    9.5 room quality and comfort
    • 560 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 13,400 Tokyo properties
    See all rankings
    Service score
    9.4/10
    Cleanliness score
    9.6/10
    Room comfort score
    9.5/10
    Couples review score
    9.0/10
    Better than
    99
    %
    of Tokyo properties
    Better than
    99
    %
    of Tokyo properties
    Better than
    99
    %
    of Tokyo properties
    Better than
    99
    %
    of Tokyo properties
    Value for money8.1
    Distance to city center0.5 Km
    Location rating8.3
    Nearest airportHaneda Airport (HND)
    Distance to airport17.1 km

    Rooms available at Park Hyatt Tokyo

    9.5
    Exceptional
    Room comfort & quality
    2 Twin Beds Deluxe Room
    2 Twin Beds Deluxe Room
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds
    2 Twin Beds
    ...
    • Room size: 45 m²/484 ft²
    • Park view
    • 2 double beds
    Enter dates to see prices
    Park Suite King
    Park Suite King
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 45 m²/484 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Park Suite Twin
    Park Suite Twin
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    1 King View Deluxe Non-Smoking
    1 King View Deluxe Non-Smoking
    ...
    • Room size: 60 m²/646 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Park Double Room
    Park Double Room
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
    • Room size: 45 m²/484 ft²
    Enter dates to see prices
    Double Or Twin Deluxe
    Double Or Twin Deluxe
    ...
      Enter dates to see prices

      What people love about Park Hyatt Tokyo

      • 9.2
        Exceptional

        "Amazing view from the bar, and great services."

        Tsang

        |

        April 5, 2017

      • 9.6
        Exceptional

        "The exclusivity, the attentiveness, the onsite facilities, are all rare in many top hotels."

        Mabel

        |

        February 21, 2018

      • 10.0
        Exceptional
        Location

        "Good Staff Good location"

        pusit

        |

        November 6, 2016

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      More about Park Hyatt Tokyo

      More about Park Hyatt Tokyo

      10.0
      Exceptional

      "You can say little expensive but realy good hotel nice viwe ..."

      Thitima

      |

      February 25, 2017

      An overview

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      What they offer

      9.6
      Exceptional

      "Beautiful room."

      Anthony

      |

      March 10, 2017

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Restaurants on site

      ニューヨーク グリル
      Cuisine:American, European, Grill/BBQ
      Menu:Buffet
      ジランドール
      Cuisine:European, French
      Menu:Buffet
      Cuisine:Japanese
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Park Hyatt Tokyo from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (199)Booking.com Reviews (306)
      8.9
      /
      10
      Cleanliness9.6
      Facilities9.0
      Location8.3
      Room comfort and quality9.5
      Service9.4
      Value for money8.1
      Rating
      9+ Exceptional (84)
      8-9 Excellent (46)
      7-8 Very Good (16)
      6-7 Good (3)
      <6 Below Expectation (7)
      Time of the year
      Mar - May (46)
      Jun - Aug (33)
      Sep - Nov (37)
      Dec - Feb (40)
      All guests (199)
      All room types
      All languages

      Show reviews that mention 

      Showing 156 verified guest comments
      12345
      9.6
      Exceptional
      Tim from United Kingdom
      Couple
      1 King Bed
      Stayed 3 nights in May 2019

      Understated Perfection”

      Hushed calm pervades this hotel in the sky. Unobtrusive staff take care of everything. Views are spectacular from everywhere in the hotel. Rooms are big, spotless and cater for your every need. The red blinking lights of the nighttime Tokyo skyline will live long in memory...

      Reviewed June 05, 2019
      9.6
      Exceptional
      Mabel from Canada
      Solo traveler
      2 Twin Beds
      Stayed 5 nights in February 2018

      Excellent experience”

      I have to say this hotel is worth the money. The exclusivity, the attentiveness, the onsite facilities, are all rare in many top hotels. However, the staff make it really easy for guests without intimating you. That's really nice soft skills. I haven't thought about staying here, even I travel to Tokyo at least once every year. Now I will start coming back.

      Reviewed February 21, 2018
      10.0
      Exceptional
      Jan from United Kingdom
      Family with young children
      Stayed 2 nights in December 2015

      2 day stay with 20 month old child”

      Staff are amazing, the rooms are beautifully appointed and the views are incredible.

      We were a little worried about staying there with our 20 month old daughter. Those worries were completely unfounded. Upon arrival and without us asking, they arrived at the room with a full care package for our daughter including bath toys, toothbrush, toothpaste, shampoos and a diaper disposal container. Everything single thing about this hotel exceeds expectations, just incredible.

      Reviewed December 26, 2015
      10.0
      Exceptional
      Maria from Philippines
      Group
      2 Twin Beds Deluxe Room
      Stayed 1 night in September 2015

      Wow ”

      location, view, room

      The view from our room is wow, we chose the MT Fuji view, able to glimpse it for a awhile as it was cloudy that day. The room is big and I love the bathtub.The room we got is very spacious. The staff can speak good English and very friendly. I will definitely stay here again, Maybe "ill try the Yoyogi park side as I saw from the restaurant it has very nice view of Tokyo city as well.

      Reviewed September 22, 2015
      8.7
      Excellent
      Arno from Austria
      Couple
      1 King Deluxe
      Stayed 4 nights in March 2015

      Great atmosphere, but needs overhaul”

      Building layout, gym and pool, atmosphere

      Liked the hotel in principle due to its unusual layout and its subtle luxury, especially the pool and the views, of course. However, it is very much 1990s in style and in dire need of an overhaul and renovation. Had great expectations of the famous New York Bar on top but found it touristy yet terribly overpriced, with long waiting times for drinks and the waiter trying to charge a cover fee despite we were hotel guests. The jazz band wasn't so good either, at least for my taste. All in all good for a one-time stay just for the experience.

      Reviewed April 04, 2015
      10.0
      Exceptional
      Suwendi from Singapore
      Couple
      2 Twin Beds
      Stayed 3 nights in December 2013

      Perfect Hotel in Tokyo”

      The ambiance, the view, the staffs

      It was such a great experience staying at the hotel. We really love the view, the ambiance, the room and the bathtub were very beautiful, the hotel is quite private and the staffs are very friendly and helpful at the same time. Definitely will be going back there when we visit Tokyo in the future.

      Reviewed August 20, 2014
      9.0
      Exceptional
      Kristian from Australia
      Couple
      Stayed 3 nights in February 2013

      Amazing Service, Very Comfortable”

      Great Location and City Views

      as soon as we arrived we knew we had made the right decision about the park hyatt. we had just traveled from the north of japan where we were snowboarding and prior to that 3 days in tokyo at another hotel on tokyo station. both the park hyatt and the other hotel are 5 star but the ph is in a class all of its own. and slightly more affordable. the lobby on level 41 features a very nice garden cafe and bar flowing into an open restaurant and through a library into the check in area. it's spacious and comfortable. all the staff have local knowledge about transport, shopping, tours etc and are never to busy to help. we had a standard basic king room with plenty of room and a large bathroom. there is enough closet space to put bags and clothing away leaving a room with a desk, beautiful, comfortable bed and sofa. the bar has plenty of drink and snacks stock with complimentary drip filter coffee. the breakfast is excellent. lots of healthy fruits and muesli which we like and plenty of pastries and other dishes. i loved the gym and pool area. you have to see it to understand how amazing the floor to ceiling glass opening up a great view while you train. this is an expensive hotel but unlike the other at tokyo station, the park hyatt represents great value.

      Reviewed February 12, 2013
      9.3
      Exceptional
      Peter from United Kingdom
      Family with young children
      2 Twin Beds
      Stayed 3 nights in December 2012

      Fantastic hotel with amazing view”

      Great roof top pool, gym, restaurant and jazz bar

      We had a great stay here. Room was fantastic and great for our kids (4 and 7). There are restaurants under the hotel in the shopping centre if you dont want to pay 5 star hotel prices. Its a little away from most things, although there is a free shuttle to the train station. Japan may not be the best place to take small children, and the highlight for our kids was probably the big play area in the public park opposite the hotel

      Reviewed December 30, 2012
      10.0
      Exceptional
      Helga from Australia
      Couple
      1 King Bed
      Stayed 3 nights in October 2012

      Fantastic hotel ”

      Everything was perfect, location, room, service, view

      This was one of the best hotels we ever stayed in. The staff were helpful, nothing was a problem. The room was immaculate, we had a beautiful view onto a park. It is close to the Shinjuku station and shopping district.

      Reviewed November 06, 2012
      9.3
      Exceptional
      Suwendi from Singapore
      Group
      2 Twin Beds Deluxe Room
      Stayed 8 nights in October 2012

      World Class Hotel !”

      The service of the hotel

      Me and my wife really like everything about this hotel. Especially the room, it was a big one, even the toilet was big. Love the Mount Fuji view from our room, it was simple breathtaking view. The service was great also. It was such a wonderful experience to be in the hotel, if we have a chance to come back to Tokyo again, we have no doubt we will stay in this hotel again. It is a world class hotel, trully remarkable !

      Reviewed October 31, 2012
      10.0
      Exceptional
      fanny from Indonesia
      Family with teens
      2 Twin Beds Deluxe Room
      Stayed 3 nights in October 2018

      Great hotel”

      Great hotel, good food, great staff..

      Reviewed February 25, 2019
      9.6
      Exceptional
      Parichat from Thailand
      Couple
      1 King Deluxe
      Stayed 4 nights in February 2019

      Good nice location”

      สะอาด สะดวก ห้องกว้างใหญ่

      Reviewed February 20, 2019
      8.0
      Excellent
      Margaret from United Kingdom
      Solo traveler
      Stayed 1 night in June 2018

      A western hotel with Japanese omotenashi”

      The service is impeccable, all the staff are very well trained, the food is excellent, the rooms, although beginning to date, are spacious and comfortable, and the nighttime views are to die for. Because it’s a western hotel there’s a bar and plenty of life but no onsen.

      Reviewed June 06, 2018
      10.0
      Exceptional
      Joanne from United States
      Couple
      1 King Bed
      Stayed 3 nights in May 2018

      Excellent on every score”

      Perfect and helpful in every way: spoke English, coordinated taxis (the drivers don’t typically speak English), moved luggage to/fr room quickly and efficiently, provided little things that simply helped make the stay easier (daily ice in the room, the iPad/phone charger that eliminated the angst that I brought the wrong adapter), provided superlative rooms with all the amenities (from the toilets to the bed linens), maintained restaurants that catered to both western and Japanese dining staffed by meticulous people, superb, behind-the-scenes housekeeping, and of course, superlative concierge service. It wasn’t cheap, but you can safely drop yourself in their hands and enjoy yourself

      Reviewed May 21, 2018
      9.2
      Exceptional
      Patricia from Japan
      Couple
      2 Twin Beds
      Stayed 1 night in March 2016

      Excellent service, beautiful views”

      Would return to this hotel over and over. Not very close to the train station which is annoying, but once you get there, you don't want to leave. Beautiful room, restaurant and the most attentive staff. Was only a little strange upon first arrival (we walked up) and they probably thought we weren't staying there, so no bellman or concierge right away. You check in on the 2nd floor, so have to drag all your luggage through the lobby and up to the 2nd floor. Would have liked a little more assistance upon first entering. Went back for the New Year's party which was the best I've ever been to.

      Reviewed January 02, 2017
      9.2
      Exceptional
      kenn from United States
      Solo traveler
      1 King Bed
      Stayed 3 nights in May 2016

      Impeccable Staff”

      I came in on a slightly rainy night and as I came in trudging (by time i made it through customs and the N'EX got me to Shinjuku it was after 9pm, and I chose to just walk) up the driveway, the staff ran down to meet me and take my luggage and led me to the lobby. That's where the attention to detail starts. Whenever you leave the hotel, there is staff telling you to have a nice day, when you return they're there to greet you and welcome you back. If you have questions about where something is, they'll get you going to where you need to go (even if it's the nearest combini at 3am). It's not too far from the Shinjuku station, (it's definitely walkable, but make sure you exit to the right and not the left) but they have a shuttle that will pick you up and drop you off across the street from the station. Will definitely stay again next time I'm in Tokyo

      Reviewed May 31, 2016
      10.0
      Exceptional
      Shan from Australia
      Group
      2 Twin Beds Deluxe Room
      Stayed 1 night in March 2016

      Very professional from every detail”

      Beautiful hotel from every point of view, I have got noting to complian but total satisfaction. Lounge restrunt menu could be better, I mean travellers these days are pretty much sick form Australian beef and salmon to Italian pastas. We need new ideas.

      Reviewed March 12, 2016
      10.0
      Exceptional
      Daniella from United Kingdom
      Couple
      1 King Bed
      Stayed 1 night in October 2015

      Amazing service ”

      Service, view and luxury of the bathroom

      Everything about our stay was amazing. Staff were polite and attentive, nothing was too much trouble. We were given unexpected gifts as it was our honeymoon which were greatly appreciated. Can't wait to return!

      Reviewed October 16, 2015
      10.0
      Exceptional
      Sean from Ireland
      Couple
      1 King Deluxe
      Stayed 2 nights in May 2015

      Best hotel we've ever stayed in”

      Stylish big rooms with amazing views, the extra effort the staff go to make it a perfect stay, the pool and gym on the 47th floor (and not having to pay extra like so many Japanese hotels)

      Arrived tired after a long trip from Kyoto for the last 2 nights of our honeymoon. Front of house staff were aware of this and congratulated us as we were helped to our room and shown around. It's this level of attention that's the norm there. Room - large, stylish, massive comfy bed, nespresso coffee (we had missed our coffee so much!), big bathroom with large tub and separate shower, dressing room and all this with an incredible view over Tokyo. Pool/gym - complimentary unlike so many others in Japan. 2 gym rooms with amazing views out over the city. Pool warm enough for kids to bob about in but not too warm if you train properly. Split into 2 lanes for lane swimming and 2 lanes for whatever. Never busy. Bar - on the top floor. Amazing views at night. Extensive cocktails working out at around £11 each. No cover charge and live jazz every night. Great end to an evening. Restaurants - we only ate at the Japanese restaurant. Again view amazing. Food was presented immaculately, very tasty. Portions slightly larger then we were used to from traditions Japanese places but this is probably as they cater for plenty of westerners. Slightly more expensive then eating out but we were happy with the price. Probably the third best meal we ate in 3 weeks and we are food people (went to Japan for the food and weren't disappointed). Concierge - had dealings with multiple incredibly polite staff who all spoke excellent English. They helped us booking restaurants and the recommendations turned out to be excellent. Very knowledgable about Tokyo. Overall - best place we've ever stayed. Went the extra mile to make our honeymoon perfect. We will be back

      Reviewed May 09, 2015
      8.3
      Excellent
      Herman from United States
      Couple
      1 King Deluxe
      Stayed 2 nights in April 2015

      Lovely Hotel, Poorly Located”

      View from the room, staff, comfort of the room.

      It is a wonderful hotel, but it is best suited to people with money to blow. For example, the hotel is a good 10-15 minute walk to the nearest station - you'd be better off taking a taxi; however, cabs in Tokyo are notoriously expensive and the drivers aren't familiar with most locations/addresses. If money is no object, this is no problem. If you're on a budget, be prepared to do a lot of walking. The hotel does have a free shuttle service to/from Shinjuku station, but you do need to reserve your place on it. Getting into the hotel is a bit of a mystery for first-timers - we entered the building from the wrong side and wandered for a bit before finding reception on the 41st floor. This isn't a major issue, it is just contributes to the perception that the Park Hyatt is intended for the wealthy. The staff really are wonderful though - extremely helpful and polite. The rooms are luxurious too - the hotel has earned the reputation of being the best hotel in Tokyo although others are better located, better priced, if not as exclusive.

      Reviewed April 21, 2015
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      Park Hyatt Tokyo
      |Excellent 8.9
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      • Excellent location
      • Tokyo Metropolitan Government Buildings
      • Tocho Mae Subway Station is within 0.56 km