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Park Inn by Radisson Clark
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9.0 Excellent location
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9.0Location
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Excellent
From 126 reviewsSee what guests said
8.3
85% would recommend to a friend
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior
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  • City view
  • 21 m²/226 ft²
  • 1 king bed
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Standard
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  • City view
  • 21 m²/226 ft²
  • 2 single beds or 1 king bed
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Junior Suite
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  • 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Suite
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  • City view
  • 40 m²/431 ft²
  • 2 single beds and 1 king be...
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Verified guest reviews

Agoda Reviews (126)
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Cleanliness8.7
Facilities7.7
Location9.0
Room comfort and quality8.0
Service8.7
Value for money7.5
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Showing 74 verified guest comments
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9.2
Jeffrey from Philippines
Family with young children
Standard
Stayed 2 nights in January 2018
Valiue for Money
Its an acceptable above average budget hotel. Staff are nice and welcoming. Facilities are ok. If there is anything, towels needs changing as they are already used up.
Reviewed January 09, 2018
Dear Jeffrey Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed you enjoyed your stay and appreciate your comment on the towels, will take note of this. We look forward to your next stay.
Responded January 13, 2018
Park Inn by Radisson Clark
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9.2
Joseph from Sweden
Couple
Standard
Stayed 4 nights in December 2017
The only place I can think of staying until now
-Rooms are very clean, except for just a minor mold in the shower floor that needs scrubbing but acceptable for us. Shower water pressure is really good. - Staff are really helpful and they made us feel home - Location is really great as SM Clark mall is just in front of the hotel -Breakfast is worth it, best breakfast I had in Philippines so far - Overall, We will defnitely stay here next visit to Pampanga
Reviewed December 31, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit and appreciated the team's service, proximity of our property to SM City Clark most especially the best breakfast you had in the Philippines. We look forward to your next stay.
Responded January 10, 2018
Park Inn by Radisson Clark
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8.8
Larry from Philippines
Family with young children
Standard
Stayed 1 night in December 2017
Excellent
We always enjoy staying at this hotel. They are always accommodating to our needs. The staffs are the best! We are looking forward for our 4th booking at the end of March 2018.
Reviewed December 11, 2017
Dear Larry, Thank you for choosing to stay with us and taking the time to share your feedback. Our team strives to make each stay as pleasant and comfortable as possible, and thank you for appreciating this. We look forward to welcoming you back again in March.
Responded December 26, 2017
Park Inn by Radisson Clark
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8.8
Jonathan from Philippines
Family with young children
Superior
Stayed 1 night in December 2017
Best location for shopping!
Nice clean rooms and courteous staff!
Reviewed December 04, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the nice clean room, courteous staff and location. We look forward to your next stay.
Responded December 11, 2017
Park Inn by Radisson Clark
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9.2
Rex from Philippines
Couple
Superior
Stayed 1 night in November 2017
Nearest to the mall, clean rooms
Right behind SM Clark mall, it was very convenient. The staff are very friendly and the rooms were clean. Will stay there again.
Reviewed November 30, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the location, our friendly team, and clean rooms. We look forward to welcoming you back for another great experience.
Responded December 03, 2017
Park Inn by Radisson Clark
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8.4
patrick from United Kingdom
Business traveler
Standard
Stayed 4 nights in February 2017
Excellent
Very expensive
Reviewed November 28, 2017
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had and excellent visit. We look forward to your next stay.
Responded December 03, 2017
Park Inn by Radisson Clark
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5.2
Butch from Philippines
Family with young children
Standard
Stayed 1 night in November 2017
Too Small Rooms!
Not advisable for families. Pure travelers/businessman's inn. Small rooms with mini-T&B/CR. At 21sqm floor area, you'll be in your room just to sleep. With that space, its unreasonable to charge your guests @ 5k++ per night. Have other better hotels in clark @ lower rates with good facilities. This SM hotel is overrated.
Reviewed November 19, 2017
Dear Butch, Thank you for your feedback during your recent stay with us. We are fortunate to have a high occupancy as of late, and usually the rate follows. As for the room size, this will be taken into consideration on the next expansion stage. We appreciate your comments and will continue to improve our product. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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Park Inn by Radisson Clark
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4.8
KYUSUN from Philippines
Couple
Standard
Stayed 1 night in November 2017
not worth the price
this is a hotel that shares its parking lot with the mall which is right beside which makes for awful traffic. it took us an hour to get from the main entrance (you have to go through the mall entrance) to the hotel and vice versa. i was welcomed by a very hospitable frontdesk personnel who careful explained about the hotel amenities and the mall event that was going on that evening. he was very friendly and made the check-in experience very comfortable. kudos to the male staff that evening. the room on the other hand was very small. the bathroom reminded me of an airplane lavatory. so if you are going with your kids the room could be too small. if breakfast was not included in your booking you will be charged P600 for the breakfast buffet. limited choices of food and compared with the excellent quality of food you will find anywhere in pampanga, the hotel breakfast was mediocre. definitely not worth P600.
Reviewed November 19, 2017
Dear KYUSUN, Thank you for for your feedback and for appreciating the check-in experience. I sincerely apologize that we fell short of your expectations on the room size, traffic going to the hotel, and breakfast. There is a big Pyrofest event at SM City Clark (November 17-18) thus the traffic, but traffic is not that bad during regular days. I will advise Chef of your comment on the breakfast. Please be assured that the senior management is aware of the feedback on the size of room and hope this will be addressed in the expansion plan, to ensure an elevated level of service in future. I hope we will have the opportunity to welcome you back again.
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Park Inn by Radisson Clark
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10.0
Emilio from United States
Solo traveler
Standard
Stayed 2 nights in October 2017
Perfect for relaxation
This is my third time to stay in this hotel. Every time I come to the Philippines, I have to find a perfect place to relax. It's got everything besides the warmth and how professional the staffs are. It's clean and it's close to everything. I look forward in staying here again in the future.
Reviewed November 10, 2017
Dear Emilio, We truly value your loyalty and for choosing us as your preferred choice of accommodation whenever you visit Philippines. We are very pleased to learn that you always have a relaxing stay and appreciated the location and service that the team provided during your stay. Thank you for recommending us and we look forward to welcoming you back for another relaxing stay.
Responded November 16, 2017
Park Inn by Radisson Clark
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6.0
Mark from United Kingdom
Family with teens
Superior
Stayed 2 nights in October 2017
Above average
I think i was over charged on my room you charged me 7,000php my other friends payed 4,500php per night.
Reviewed October 31, 2017
Dear Mark, I sincerely apologize that your recent stay did not meet expectations in the areas that you have brought to our attention. We value your comments so that we can continue to improve our services. Please let us know more about the details of the billing so we can investigate further. Sincerely, Grace
Responded November 06, 2017
Park Inn by Radisson Clark
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