Safe & Great Location ”

Stayed for 7 nights. Park Inn Sandton is a gated hotel with lots of security guards on duty every day and night. The security guards will also scan the IDs of uber drivers when they drive in to pick up passengers. They have a free shuttle service (7 seater) that goes to Sandton Mall / Nelson Mandela Square every hour from 10am to 9pm (if i recalled correctly). It is a 5 mins drive to the malls mentioned above, and a 10 mins drive to Rosebank mall. A great tip is to be at the lobby/pick up point at least 10 mins before the shuttle arrive to make sure you have a seat. The rooms and bathrooms are bigger than expected, although the wardrobe is small, but no complains as the room is very clean and the bed is comfortable. F&B for room service is amazing and affordable. Breakfast was the same menu for a few days, but they do have some vegetarian options which is great. Plus points for making us feel extra safe!

A very pleasant surprise!”

After a long haul flight we arrived early morning in desperate need to rest. Knowing that most hotels won't allow you into your room until 2pm we were so pleasantly surprised when the receptionist upgraded us to a Business Room as our standard room was not ready. They were only too happy to arrange a late check out for us which fitted in with our departure. The whole hotel is extremely modern with cutting edge decor. Rooms are very clean & have good facilities. The trip into Sandton on the Gautrain was quick, easy and reasonably priced for the distance covered. The hotel shuttle collects you from the Sandton station. All the staff were very friendly and extremely accommodating and really go that extra effort to make your stay comfortable. Breakfast is of a high standard. The hotel's location is excellent. A small shopping centre is right next door - 2 supermarkets and numerous good quality restaurants. The shuttle leaves every 2 hours for the huge Sandton Shopping Centre Area, Nelson Mandela Square & Village Walk. Only negative is the design of the "bathroom", which is very modern, but not always going to be acceptable for some travellers. The doors to both shower & toilet are frosted glass, and the whole wall separating the bathroom from the bedroom is glass making privacy an issue.

Convenient location”

It was a short stay in joberg on our way to capetown, so we looked for a hotel convenient for tourist pickup. Sandton is very central for that and so we picked park inn. We were pleasantly surprised how easy it was from the airport... From tambo airport took the gaultrain express to Sandton station. Hotel is nearby, can grab a taxi or if daylight take the bus.. Around the hotel not much to do but thankfully the hotel offers a free shuttle ride to the closest shopping centre. All in all the stay was great, no complaints and would likely book there again.

Great experience at this hotel”

park inn sandton was at a great location, which made it convenient for us to go to different touristic places. the hotel offers free covered and guarded overnight parking, which was great since we had a rental. service was quick and efficient and staff was courteous and well-informed. we had an excellent time in park inn sandton hotel.

My Review of Park Inn”

Being in a wheelchair in South Africa, I often find that I am unable to gain access the many public places. The Park Inn Sandton was a breath of fresh air for me. I could get around my room. the shower was wonderful and the dining area was accessible to me without me having to disturb other guests. The staff were very helpful and friendly. I would not only visit the hotel again but wouldn't hesitate to recommend it to friends and visitors from overseas.

Excellent staff make this hotel a pleasure”

This hotel has a lot going for it. It is my hotel of choice in Johannesburg. It's great value for money and not far from the M1 highway, the staff are friendly , keen to assist and efficient. There are hourly complimentary shuttles to Sandton City (Nelson Mandela square) which is close to the gautrain station. As a smoker it is rare to find a hotel that has smoking rooms, and so I will list it as a benefit. Would definitely stay there again. Actually, I booked another 5 days!

Happy chappy”

I was weary being a single lady staying in a new hotel. I often go to holiday Inn sandton. However I was thrilled to see that this hotel was safe for me, it was quite central to most areas. The rooms were in perfect condition and the staff was extremely friendly and accommodating. The only tiny flop for me... I would have preferred more options in their breakfast set up. The hot beverages was just aweful. Buuut that was just minor smacks. I would definitely book here again!

budget hotel”

My friend and I spent 3 nights at Park Inn Sandton. It was a very nice experience. The staff was helpful to us and transport facilities were available to take us the nearest shopping centers.

An Average 4* Hotel”

The experience of my stay at Park Inn Sandton was average at best. I spent six nights at this hotel with my husband and 4 year old child. The hotel in terms of location, price and cleanliness was good. A good variety for breakfast and free shuttle service to the Sandton Shopping Centre. However, there was constant noises at the hotel especially at nights, the staff did not come across as pleasant or friendly e.g. it took an hour (and a personal walk to the reception), before I managed to get an extra blanket. Lastly, they advertise a swimming pool as a common facility, however I found that the pool was dirty and hence, not usable throughout my stay - even after having laid a complaint on my first day. In future, I will only stay at Park Inn Sandton if it is my last option.

Exceptional”

We really enjoyed the junior Suite allocated to us.Staff members at the front desk were exceptional.The meals were very good especially the breakfast. I will recommend Park Inn to anyone visiting Sandton

what happened to all the little extra perks ”

Sadly last time I explained how bad the coffee was - it surprised me it is worse now.. Gone too is that coffee machine at the front door although it was broken lastime it was s nice touch ..My food channel wasn't runny either - another main reason I booked .. Everything else is ok , the staff are polite and professional but frankly it's 'ok' and not worth repeating unless it's the most affordable option compared to your competitors .... I like the green idea but I doubt the environmental / green awareness extends beyond your hotel fittings and infrastructures... Smaller genuine details would go along way - ethically sourced food and paper.. Sponsoring an environmental cause... Using a local coffee roasting company in each country instead of some ' international ' that sends terrible stuff and doesn't care. Like I explained to your manager last year I travel all over the world - coffee is a metaphor for the entire customer experience its small I know but it sets the bar for what standards are underlining and how much park inn 'cares' about how their customer feels and relaxes.. It's shocking when it's not even half way decent- considering how easy it had become to serve well. I've stayed in 3 star or bed and breakfasts and the 'morning cup of coffee is what stays in your mind and reminds you what little special touches mean . Please don't reply with that generic answer like last time suggesting i try 'your lovely latte' it's pointless - I doubt too your manager took my advice and tried the bitter sharp 'coffee'your breakfast serves.. like I explained I sit at dinner parties and at customer meetings using this example as a direct and pertinent metaphor for lack of relationship building... But it's fine .. If your prefered adjective is ' ok' next to words park inn - keep going . Regards Emma

Safe Hotel plus friendly hotel staff”

Good thing about Park-Inn is, it is a safe hotel. There are guards/officers standing at night to protect the hotel. Location is 5 minutes from Gautrain station, and 10 minutes from Sandton city mall to get your groceries. Friendly staff from the dining side as well as desk. Clean environment. Parking lots not a problem. The only bad thing I would say is the statics i got from the hotel card when you swiping it on the Lift. It hurts 😂 So if you guys can do something about the electricals i guess it will be a pleasureble stay.

Modern hotel with comfortable rooms ”

This hotel has exceptionally helpful frontline staff.The hotel also boasts hi-tech features ie lifts work with room cards which adds a safety dimension to entry to the rooms. There are enough staff members to assist with anything a guest could need. The shuttle service is particularly useful and cancels out any transpart problems near or around Sandton. It would have been nice if there could perhaps be a twice a day special trip to nearby Rosebank - something to think about. Staff are friendly and helpful without exception. Found it easy to travel alone from OR TAMBO on the Gautrain and on to the hotel.

Decent Hotel in Sandton”

We stayed for two night during our recent stay in Johannesburg. We chose Park Inn mainly because of the location in Sandton ( if you've never been to Johannesburg, trust me you don't wanna stay elsewhere than Sandton ). The staffs were professional and helpful. Rooms were small but comfortable and clean. The lift system can be confusing at first but after a while we got used to it. The hotel provides free shuttle bus around Sandton area every two hours from 10am - 2 am, so its convenient for the guests. we had no complaints and enjoyed our stay .

Nice and safe hotel”

We stayed for two night during our recent stay in Johannesburg. We chose Park Inn mainly because of the location in Sandton ( if you've never been to Johannesburg, trust me you don't wanna stay elsewhere than Sandton ). The staffs were professional and helpful. Rooms were small but comfortable and clean. The lift system can be confusing at first but after a while we got used to it. The hotel provides free shuttle bus around Sandton area every two hours from 10am - 2 am, so its convenient for the guests. we had no complaints and enjoyed our stay

excellent hotel, clean and reasonable price”

The hotel is located near the Nelson Mandela Mall of the newly developed Sandton area. Sandton area is the cream of Johannesburg. It has beautiful residential homes. In fact South Africa's President, has his home here too.

very clean hotel and good location”

my stay was great and satisfactory. the hotel is located at the fashionable district of sandton. sandton is also the home of south africa president jocob zuma. many millionaires stay there too. the mandela mall is located only a few blocks away, which offers everything, good foods,shopping, etc.

Fantastic Location”

I am a regular customer of Park Inn Sandton. It is a very good value proposition with fantastic location so am always a happy customer. Unfortunately this time, I had an incident where I saw an room cleaning staff trying to steal from my bag. Luckily nothing was stole as I noticed promptly. While this cannot be attributed to the hotel management, I nevertheless feel that attempting to steal is totally unacceptable. Otherwise as always the stay was perfect and I will go there again

Room fit for a queen”

Park Inn Sandton provided the perfect stay for my birthday celebration - luxurious and fabulous.

Amazing hotel & exceptional service”

Park Inn is an amazing property. The hotel features ultra modern technology, and complimentary internet for a business room. The team which staff the property are efficient, and helpful. I was greeted daily by all staff members who passed me. This make a huge impression. Housekeeping was superb, and the front office extremely knowledgeable. I will return to this amazing hotel. They made me feel like a VVIP.