17 Sep 2018
Monday
18 Sep 2018
Tuesday
2 adults, 0 children
1 room
Park International Hotel
Park International Hotel
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"Staff are very helpful, great location, near to metro."

Yin

April 24, 2018

Standard Single Room - Bed Park International Hotel
Standard Single Room - Bed
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Lobby Park International Hotel
Lobby
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Lobby Park International Hotel
Lobby
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Bathroom Park International Hotel
Bathroom
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Excellent
Location
8.8
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Park International Hotel

117-129 Cromwell Road, Chelsea, London, United Kingdom, SW7 4DS - View on map
Excellent location
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Excellent
From 885 reviewsSee what guests said
8.2
Recommended by 90% of guests

  • 250 meters to public transportation

  • Heart of the city

  • Free Wi-Fi in all rooms

  • Air conditioning

Room choices
8.1
Excellent
Room comfort & quality
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Standard Double Room
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Standard Double Room
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  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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Junior Suite
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Junior Suite
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  • 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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Deluxe Double Room
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Deluxe Double Room
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  • 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Standard Twin Room
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Standard Twin Room
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  • 14 m²/151 ft²
  • Non-smoking
  • 2 single beds
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Standard Triple Room
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Standard Triple Room
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  • 18 m²/194 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Standard Quad (4 persons)
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Standard Quad (4 persons)
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  • 20 m²/215 ft²
  • Non-smoking
  • 2 double beds
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Standard Single Room
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Standard Single Room
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  • 11 m²/118 ft²
  • Non-smoking
  • 1 single bed
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Quadruple Room
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Quadruple Room
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  • Shower
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Heritage Junior Suite Junior Suite
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Heritage Junior Suite Junior Suite
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  • Shower
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Double Deluxe
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Double Deluxe
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  • Shower
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More about Park International Hotel

More about Park International Hotel

"Staff was very helpful and friendly."

Reviewed January 26, 2018

Patricia from Hong Kong

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
Gardens Restaurant at the Holiday Inn
200 m British
The New Restaurant at the V&A
270 m British, Mediterranean
Peridot
280 m British, European
European cuisine
European cuisine
Consortia Restaurant
130 m European
Lessandro
210 m European, Italian, Mediterranean
Evoluzione Restaurant
210 m European, International, Italian
Asian cuisine
Asian cuisine
CheckMate Bar, Lounge and Restaurant
40 m Asian, Bar, British
Selesa Restaurant
200 m Asian, Chinese, Halal
Umami
260 m Asian, Malaysian, Thai

What they offer

"The room was spacious and bed was comfortable."

Yun R. from Singapore

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (885)Booking.com Reviews (1201)
8.2
Excellent
From 885 reviews
Cleanliness8.5
Facilities7.6
Location8.8
Room comfort and quality8.1
Service8.3
Value for money7.9
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9.2
Exceptional
Gladys from Singapore
Couple
Standard Double Room
Stayed 10 nights in January 2018
Exceptional”
The only issue that we had was our bathroom was leaking, which inconvenienced the occupants in the unit below us. The technician requested for us to allow him into the room to fix the bathroom 3 or 4 times without prior notice. it caused us quite a bit of inconvenience and we couldn't verify if the technician was a hotel staff. after speaking to the hotel staff at the counter, they decided to change our room to avoid any further inconvenience. It was a really nice & thoughtful gesture. The room and the entire hotel was very clean as well. Would definitely recommend choosing this hotel!
Reviewed August 21, 2018
Dear Gladys, Thank you for staying with us at the Park International Hotel and thank you for your feedback. I sincerely apologise for the inconvenience caused due to the leak. As it was an emergency, the engineer had to attend to the job urgently in order to minimise any damages caused as a result. I have shared your feedback with the Maintenance team to better improve our service offering. Thank you for your patience and understanding. I am glad you had a comfortable stay with us and look forward to your next visit. kind regards, Aflal Jabir Operations Manager
Responded August 23, 2018
Park International Hotel
6.4
Good
Nam from South Korea
Group
Standard Double Room
Stayed 9 nights in August 2018
Good location, varying room sizes”
We stayed for 10 nights and booked 2 rooms for 4 adults. First impression was great, location fantastic with waitrose and the station a few minutes walk. However, one of our rooms was way too small with the window latch broken off, TV not working (fixed it myself) and shower head leaked. Asked for a room change but was told to wait until the next day and they moved us to a much better room. Having seen and been in 3 different rooms (standard double bed), it is surprising how varied the sizes of the rooms are.. If you are lucky you will get a spacious double bed room with space to open 2 large suitcases, and if you are unlucky you will have a hard time opening one suitcase and you will have to walk sideways while ducking slightly to go past the bed and TV to the bathroom. For the prices, I would say it is worth it for the larger rooms, but not so much for the smaller ones. Other than that, breakfast was fantastic (great coffee) and rooms were very clean and tidy.
Reviewed August 21, 2018
Dear Nam, Thank you for staying with us at the Park International Hotel and thank you for your feedback. I am sorry that you had a few issues with one of your initial rooms and glad that it was rectified the next day. We are a town-house dating back 150 years. As most town-house hotels in the UK, we have categorised our rooms to best fit room categories. The original structure of the building layout cannot be changed. Therefore, room sizes tend to vary. However all the amenities and facilities we offer for each category are the same. The Park International Hotel is situated in Kensington, Central London. This is considered one of the expensive areas in Central London. Please be rest assured that we price our rooms fairly in a competitive market. Thank you for staying with us once again. We look forward to welcoming you back on your next London visit. kind regards, Aflal Jabir Operations Manager
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Park International Hotel
8.0
Excellent
Ho from Singapore
Couple
Standard Double Room
Stayed 2 nights in February 2018
Good location”
2nd stay at this hotel. Walking distance to metro station with nice food around the neighborhood.
Reviewed July 29, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel. I am glad you had an enjoyable time and thank you for also recommending our Location. We look forward to welcoming you back on your next visit to London! kind regards, Aflal Jabir Operations Manager
Responded July 30, 2018
Park International Hotel
8.4
Excellent
Tal from Israel
Couple
Standard Double Room
Stayed 4 nights in July 2018
Very nice hotel, good value money”
Pro's: * Good location * Nice staff * Clean room with all we needed * Very good breakfast Con's: * Small shower * Slippery bath
Reviewed July 24, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel. I am glad you had a comfortable stay. Sorry you found the bath to be a bit slippery. We have placed a bath mat in every bathroom, should a guest wish to use this for added safety. We look forward to your next visit. kind regards, Aflal- Operations Manager
Responded July 24, 2018
Park International Hotel
6.0
Pyarali from United States
Family with teens
Basic
Stayed 3 nights in July 2018
Old facility. Very small room and bathroom. Dirty carpet.”
Good location. Older facility not worth the money. Definitely NOT a 4 star.
Reviewed July 23, 2018
Dear Guest, Thank you for your review. We are sorry that the hotel was not up to your expectations on this occasion. We hope to have the opportunity to welcoming you back in the near future. kind regards, Aflal Jabir Operations Manager
Responded July 24, 2018
Park International Hotel
9.2
Exceptional
Sung from South Korea
Business traveler
Standard Double Room
Stayed 3 nights in July 2018
Great Location and Spacious Room in very reasonable price”
what more can you ask?
Reviewed July 13, 2018
Dear Guest, Thank you for your fantastic rating and for staying with us at the Park International Hotel. I am glad you had a wonderful time with us. Please visit us again on your next visit to London. kind regards, Aflal Jabir Operations Manager
Responded July 13, 2018
Park International Hotel
9.2
Exceptional
Marianne from Philippines
Couple
Standard Double Room
Stayed 1 night in June 2018
Our second home in London”
This is our second stay in PIH. Coming all the way from Manila, it's very accessible by tube from Heathrow. The staff are kind enough to upgrade us ( 2nd time now) to a Suite. The bed was so comfortable and the room was clean and spacious. Lots of places at walking distances around the hotel too.
Reviewed July 10, 2018
Dear Marianne, I am delighted to read that you enjoyed a second stay at the Park International Hotel and thank you for your kind words. Please visit us again soon. kind regards, Aflal Jabir- Operations Manager
Responded July 11, 2018
Park International Hotel
6.4
Good
reviemelyn from Philippines
Family with young children
Junior Suite
Stayed 3 nights in June 2018
nice location, good hotel but bad breakfast”
the hotel is near gloucester road station accesible to all stations very convenient its jxt 4 mins walk to the station and near super market and food station, then the hotel is not very clean, the room is old and breakfast sucks same breakfast everyday no variety , my advise not to book with breakfast bec its jxt bread and egg, the baked beans and a little cereal. less staff , they dont provide free bottled water then they dont refill more oncthe toiletress, no tooth brush also but i like the hotel bec of the location and the value of money the junior suite is big i ilke the bed and interior i will stay here again jxt need to improvr their breakfast
Reviewed June 06, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel and thank you for sharing your feedback regarding our breakfast, I will address your concerns with the breakfast manager and the head chef, in order to improve our service offering We hope to welcome you back on your next visit. kind regards, Aflal Jabir Operations Manager
Responded June 07, 2018
Park International Hotel
8.8
Excellent
Roxanna from United States
Couple
Standard Double Room
Stayed 2 nights in May 2018
Great! ”
The rooms were impeccable, my only issue with cleanliness is the carpet by the entrance elevator and in each floor needs to be replaced. The room itself absolutely great.
Reviewed June 03, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel and taking time to leave your feedback. I am glad you had a comfortable stay, and as you pointed out we will start replacing corridor carpets in due course. We look forward to your next visit. kind regards, Aflal- Operations Manager
Responded June 04, 2018
Park International Hotel
7.2
Very good
NARENDRA from United Kingdom
Family with young children
Standard Double Room
Stayed 1 night in May 2018
Very good”
Only English Breakfast not much other option though they say themselves as continental or international
Reviewed May 07, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel and thank you for your feedback. We look forward to welcoming you back on your next visit to London! kind regards, Aflal Jabir Operations Manager
Responded May 09, 2018
Park International Hotel
7.6
Very good
Josefine from Australia
Solo traveler
Standard Single Room
Stayed 2 nights in May 2018
Very good”
The only negative is that the hairdruer was not working
Reviewed May 07, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel. I am glad you had a comfortable stay with us. We look forward to your next visit. kind regards, Aflal- Operations Manager
Responded May 07, 2018
Park International Hotel
8.4
Excellent
Yin from Malaysia
Solo traveler
Standard Single Room
Stayed 1 night in April 2018
Great location but the hotel is a little old”
Staff are very helpful, great location, near to metro. The hotel is old and facilities may need upgrade. Cleanliness is satisfactory.
Reviewed April 24, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel. I am glad you had a comfortable stay with us. We look forward to your next visit. kind regards, Aflal- Operations Manager
Responded April 25, 2018
Park International Hotel
9.6
Exceptional
tom from Philippines
Family with teens
Standard Twin Room
Stayed 3 nights in November 2017
Exceptional”
will be back again ... best service! excellent buffet... friendly staffs... what more can you ask:)
Reviewed April 05, 2018
Dear Guest, Thank you for your fantastic rating and for staying with us at the Park International Hotel. I am glad you had a wonderful time with us. Please visit us again on your next visit to London. kind regards, Aflal Jabir Operations Manager
Responded April 09, 2018
Park International Hotel
8.0
Excellent
Whee from Singapore
Couple
Standard Double Room
Stayed 3 nights in November 2017
Value for money”
Great location, near tube station. although the hotel is a little old, but overall cleanliness and room is okay.
Reviewed March 10, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel. I am glad you had a comfortable stay. We look forward to your next visit. kind regards, Aflal- Operations Manager
Responded March 22, 2018
Park International Hotel
10.0
Exceptional
Lauri from United States
Couple
Standard Double Room
Stayed 8 nights in February 2018
London Visit”
Staff are very kind and easy going; we paid a small additional fee for the daily breakfast which was very good; hotel is located two blocks from the Goucester Road tube station so it is very convenient for getting around; hotel restaurant and bar is also very good; hotel is located close to the museum of natural history and the Victoria and Albert Museum.
Reviewed March 04, 2018
Dear Lauri, Thank you for sharing your review of The Park International Hotel. I am delighted that you had an enjoyable experience with us, and I look forward to welcoming you back soon again. With kind regards, Aflal Jabir Operations Manager
Responded March 05, 2018
Park International Hotel
8.8
Excellent
Sandra from Portugal
Family with teens
Standard Triple Room
Stayed 3 nights in December 2017
Great location!”
Great Location, great staff and good price/quality. The breakfast could be better. Good beds. Perfect for stay in London.
Reviewed February 27, 2018
Dear Guest, Thank you for sharing your review of The Park International Hotel. I am delighted that you had an enjoyable experience with us, and I look forward to welcoming you back soon again. With kind regards, Aflal Jabir Operations Manager
Responded March 01, 2018
Park International Hotel
7.6
Very good
Helen from United Kingdom
Family with young children
Standard Triple Room
Stayed 3 nights in February 2018
Very good”
The hotel is well located for museums and the Piccadilly line takes you through to Covent garden. The room was large and not to hot. Unfortunately the mattress was completely broken. We mentioned it the following morning and it was rectified
Reviewed February 21, 2018
Dear Guest, Thank you for staying with us at the Park International Hotel. We hope you had a pleasant stay, and I am sorry for the mattress on your first night. I am glad that the team rectifies the issue once we were notified. We look forward to your next visit, when you are back in London again. kind regards, Aflal- Operations Manager
Responded February 22, 2018
Park International Hotel
9.2
Exceptional
CHERIFI from France
Couple
Standard Double Room
Stayed 4 nights in February 2018
Perfect ”
Bedroom perfect and amazing bed really!!!
Reviewed February 19, 2018
Dear Guest, I am delighted to read that you had an enjoyable stay. Please visit us again soon. kind regards, Aflal Jabir Operations Manager
Responded February 19, 2018
Park International Hotel
6.8
Good
Yun from Singapore
Couple
Standard Double Room
Stayed 6 nights in February 2018
Great location but disappointing service”
Stayed for 6 nights. The location was great. The room was spacious and bed was comfortable. However, the rooms are really old. There were visible cracks on the walls. One of the bedside lamps was not working. The power sockets were problematic as the power kept cutting off at the slightest movement. All these were still bearable, but our water heater stopped working on the second night. We were there during winter and we could not shower when the water was ice cold. We tried calling the front desk but they told us we simply had to wait. We waited for an hour and the water was still ice cold. Since it was late, we gave up and went to bed. The next morning, there was still no hot water and so we called the front desk again. They took an hour to send someone up and another hour to fix the water heater. The staff did not offer to change our room or offer any apologies or compensation though we had wasted so much time waiting and had to delay our activities for the day. Very disappointing.
Reviewed February 15, 2018
Dear Yun, Thank you for staying with us at the Park International Hotel and thank you for your feedback. I have addressed your feedback with Departments concerned, to ensure we maintain service consistency. I am really sorry for the inconvenience caused due to a problem with the water temperature. We hope to have the opportunity of welcoming you back on a future visit to London. kind regards, Aflal- Operations Manager
Responded February 19, 2018
Park International Hotel
10.0
Exceptional
Rhonda from Australia
Family with teens
Standard Twin Room
Stayed 4 nights in January 2018
Exceptional”
Great Location close to Glouster Road Tube, clean and safe hotel.
Reviewed January 31, 2018
Dear Guest, I am delighted to read that you had an enjoyable stay. Please visit us again soon. kind regards, Aflal Jabir Operations Manager
Responded January 31, 2018
Park International Hotel
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