Park Lane Hotel

36 Central Park South, Upper East Side, New York (NY), United States, 10019 - See map
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Park Lane Hotel

"Its located just next to the famous central park, the food at the restaurant very tasty and the staffs are friendly"

ramiaji - June 17, 2019

Executive Queen Room with City View - Bed Park Lane Hotel
Lobby Park Lane Hotel
Lobby Park Lane Hotel
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Close to Central Park
Within 460 m of property
See map
Popular landmarks
The Pond 60 m
Victorian Gardens 80 m
Jalallar Gallery 90 m
Hallett Nature Sanctuary 140 m
Worth & Worth 160 m
Colony 160 m
Monumento a Cristoforo Colombo 160 m
Rizzoli 170 m
Marlborough Gallery 180 m
Edward Tyler Nahem Fine Art 180 m
Nearby landmarks
Central Park 460 m
Top of the Rock 780 m
Broadway 1.18 km
Times Square 1.18 km
Grand Central Terminal 1.42 km
The Metropolitan Museum of Art 1.84 km
Empire State Building 2.07 km
High Line 3.13 km
The National 9/11 Memorial & Museum 6.8 km
Statue of Liberty 10.27 km
9.5

Exceptional

Location rating score

Inside city center

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 190 meters to public transportation

  • Air conditioning

  • Daily housekeeping

  • Laundry service

  • Safety deposit boxes

Your dates are popular among travelersUsers are booking a place in New York (NY) every 1 minutes on Agoda.com
Value for money7.2
Location rating9.5
Nearest airportLaGuardia Airport (LGA)
Distance to airport8.7 km

Rooms available at Park Lane Hotel

Very good
Room comfort & quality
7.8
2 Double City View Mobility Hearing Accessible Roll in Shower
2 Double City View Mobility Hearing Accessible Roll in Shower
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 double beds
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Executive City View Double Beds ADA with Roll In Shower
Executive City View Double Beds ADA with Roll In Shower
...
  • Room size: 39 m²/420 ft²
  • 6 single beds and 7 super k...
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Executive Park View
Executive Park View
...
  • Room size: 39 m²/420 ft²
  • Park view
  • 2 double beds
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View Junior Suite Mobility Hearing Accessible Tub 1 Bedroom
View Junior Suite Mobility Hearing Accessible Tub 1 Bedroom
...
  • Room size: 45 m²/484 ft²
  • Park view
  • 1 king bed
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Premier City View Room two double beds
Premier City View Room two double beds
...
  • Room size: 39 m²/420 ft²
  • Shower
  • 2 double beds
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Executive Queen Room with City View
Executive Queen Room with City View
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
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Premier City View Room
Premier City View Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
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Executive Park View Junior Suite King
Executive Park View Junior Suite King
...
  • Room size: 45 m²/484 ft²
  • Park view
  • 1 king bed
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Executive City View King Room
Executive City View King Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
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Executive Double Room with City View
Executive Double Room with City View
...
  • Room size: 39 m²/420 ft²
  • City view
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at Park Lane Hotel?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Park Lane Hotel?

For those who wish to drive their own cars, Park Lane Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 65 USD per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Park Lane Hotel?

Park Lane Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Park Lane Hotel

  • 7.2
    Very good
    Cleanliness

    "The hotel was as pictured, our room was clean and a great location."

    Aileen

    |

    September 17, 2018

  • 9.2
    Exceptional
    Location

    "Great Location, confortable rooms, very nice attention."

    olivia

    |

    October 6, 2017

  • 8.4
    Excellent
    Staff 

    "Staff efficiency is high n management team works well."

    Carrie

    |

    March 8, 2020

Property ranking|Compared to 1,925 New York (NY) properties
See all rankings
Location score
9.5/10
Room comfort score
7.8/10
Room size
31 sqm.
Cheapest price score
Better than
98
%
of New York (NY) properties
Better than
93
%
of New York (NY) properties
Bigger than
93
%
of New York (NY) properties
Better than
91
%
of New York (NY) properties
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Overall rating:
7.7
Very good
379 reviews
Cleanliness
7.6
Facilities
6.8
Location
9.5
Read all reviews >
What travelers say they love:
Booked a park view room and enjoyed beautiful views from our...
Kathryn from United Kingdom
Couple
More about Park Lane Hotel

More about Park Lane Hotel

Opposite Central Park on Central Park South, Park Lane Hotel is the perfect place to experience New York City and its surroundings. Visitors to the property can take pleasure in touring the city's top attractions. We are located directly across from Central Park and alongside the 5th avenue shopping area with easy and quick access to Restaurants, Broadway shows, Subway and New York’s best attractions and activities With its convenient location, the property offers easy access to the city's must-see destinations.

Park Lane Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities, such as a restaurant, meeting facilities, business center, concierge, and safety deposit boxes, can be enjoyed here.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find a seating area, cable TV, internet access, a daily newspaper, and a bathtub. The hotel offers fantastic facilities, including a fitness center to help you unwind after an action-packed day in the city. Park Lane Hotel is a smart choice for travelers to New York, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

Breakfast
17 mentions
Housekeeping
13 mentions
View
12 mentions
Internet
2 mentions

What they offer

7.2
Very good

"Interior has a New York sense in it which is very good."

Charles

|

March 15, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Nearby restaurants

American cuisine
American cuisine
Atlas
10 m American
Harry's New York Bar & Grill
10 m American, Bar
Park Room Restaurant
10 m American
Italian cuisine
Italian cuisine
Pizza Rollio
140 m Italian, Pizza
Nino's Tuscany
160 m Italian
Ora Di Pasta
170 m Italian
Asian cuisine
Asian cuisine
Nobu 57
170 m Asian, Contemporary, Gluten Free
Joe's Shanghai
240 m Asian, Chinese, Soups
Sushiya
280 m Asian, Japanese, Seafood

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Park Lane Hotel from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.6
Facilities6.8
Location9.5
Room comfort and quality7.8
Service7.6
Value for money7.2
High score for New York (NY)
Rating
9+ Exceptional (50)
8-9 Excellent (51)
7-8 Very Good (86)
6-7 Good (34)
<6 Below Expectation (53)
Time of the year
Mar - May (74)
Jun - Aug (62)
Sep - Nov (61)
Dec - Feb (77)
Don't miss out!Users are booking a place in New York (NY) every 1 minutes on Agoda.com
All guests (379)
All room types
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Show reviews that mention 

Showing 274 verified guest comments
12345
9.7
Exceptional
Maria from Brazil
Family with teens
Executive Double Room with City View
Stayed 1 night in May 2013

Best location with a superb view of Central Park”

The view of the Central Park with the great executive suite room confort, the attentive and friendly staff, the express check out

Great experience, for the second time at the Helmsley Park Lane.We arrived late at night and had an upgrade to the executive suite with the Central Park´s viet, which makes all the difference while in New York. The suite had very confortable beds and was very clean. The room service is very fast and good.Next time, we´ll stay again at the Helmsley Park Lane, now, our hotel in New York.

Reviewed May 20, 2013
9.0
Exceptional
Joan from United Kingdom
Group
Premier City View Room
Stayed 5 nights in June 2014

Can't get much better than the Park Lane!”

The hotel was lovely and all safe were welcoming and helpful. Housekeeping was incredible, very clean and efficient. Local was so ideal too. Would definitely revisit and recommend!

Such a lovely time staying at the park lane hotel. Would recommend to everyone and anyone who's thinking of visiting NY! Great location and super clean, the most important things!

Reviewed June 22, 2014
8.3
Excellent
Andrew from United Kingdom
Couple
Executive Queen Room with City View
Stayed 4 nights in December 2013

Excellent position, very comfortable ”

Location, location, location

The Park Lane is in a fantastic location adjacent Central Park with city or park views, has spacious rooms and was ideal for our short trip and we could walk to most sights. 46 storey building so possible to have a room at high level - ours looking over the city - which we wanted. Very good rate deals available. Staff friendly and helpful. Thoroughly recommend and great value. Looked at several others in the area but delighted we opted for Park Lane and would definitely stay again.

Reviewed December 29, 2013
7.0
Very good
Jeffrey from Australia
Business traveler
Stayed 1 night in November 2012

Fabulous location, just don't eat there”

Location, price and convenience

helmsley park lane is one of a best value high end new york hotels in a fabulous location overlooking central park. rooms are a good size and the hotel is reasonably modern and a very pleasant place to stay. get an executive room if you can as it comes with free wifi, free drinks at the bar, etc. but the food is terrible. the magnificent dining room should be the hotel's crowning jewel with panoramic views over the park. but breakfast is a utter disgrace for an intentional hotel. almost nothing on offer and what is offered is sub-standard and the service inefficient and rude. the same room in the evening should be packed and should be one of the best places to dine in new york. but the menu is small and uninspiring and as a result only the desperate or the foot weary dine there. its almost as if the owners don’t want you to eat there. so great place to stay, just plan to dine elsewhere.

Reviewed November 19, 2012
8.3
Excellent
Clair from United Kingdom
Couple
Executive Queen Room with City View
Stayed 6 nights in March 2015

Tired hotel in great location”

1. Location 2. Views of Central Park 3. Room size

You can imagine that the Park Lane was a stunning hotel 20+ years ago. The main reception/bar area still looks very grand but the room we were given was tired and in need of a refresh. The location is the selling point of this hotel. They tell you at check-in that there is a $30 (excl tax) per night facilities charge that includes wi-fi and free drinks & canapés from 5-7pm in the bar. I didnt argue about this but did feel a little agrieved but it turns out at check-out i was only charged $60 (for 6 nights) which seemed fair as i had used the wi-fi and had visited the 'free' bar at least 3 times. There are no tea/coffee making facilities in the room but there are plenty cafes and a couple of starbucks within a few minutes walking distance. The staff were very helpful & polite. We paid approx £115 and that seemed fair based on the location.

Reviewed March 28, 2015
8.0
Excellent
Gunther from Mexico
Solo traveler
Stayed 1 night in January 2012

upscale hotel for business or leisure”

outstanding location

the best feature of the helmsley park lane hotel is its location on central park south. this hotel is the tallest building in the area, so you may wish to spend more for a room with a view on one of the top floors. note that rooms in this area are not inexpensive (fifth avenue is just a block or two away). rooms are spacious and very comfortable, but some of the furniture is a bit out of date. smoking rooms are available on request. bathroom amenities are very nice. while a majority of staff were absolutely professional, i found that one or two individuals could have been more courteous and competent.

Reviewed February 03, 2012
8.7
Excellent
Pek from Malaysia
Business traveler
Executive Park View Junior Suite King
Stayed 2 nights in February 2014

It was wonderful Stay”

Room, Central view, and Cleanese

it was disaster when we got to New York due to heavy Snow Storm warning, But the hotel was just fine, the room is very clean and the park view was superperb. But due to the storm we are unable to accomplish our assignment. Other then that we dont have anything to complain about.

Reviewed February 17, 2014
9.7
Exceptional
makiko from Japan
Couple
Executive Park View
Stayed 2 nights in March 2013

Beautiful park view ! ”

convinient charge beautiful park view well stuff

My mother and me stayed here for 3 nights recently and it's probably the nicest hotel I've ever stayed in NYC. Rooms are spacious and well appointed. large bathrooms with clean big bathtub(we need it japanese!) room are traditional interior that very warm and comfortable. Hotel staff were really fantastic. I will choose this hotel next time in NY again. its absolutely wonderful hotel that was well worth the money. only I hope wi-fi charges $12 per day could be free.

Reviewed March 18, 2013
10.0
Exceptional
Melanie from United States
Couple
Executive Queen Room with City View
Stayed 1 night in December 2014

Lovely hotel across from Central Park”

Prime location, very clean and modern room, price

My husband and l had a lovely stay here. We wanted a great location with a holiday vibe and the Park Lane easily fit this description. Also, everything was very new and modern, and the subway station was a 1~minute walk away. I would absolutely stay here again!!

Reviewed December 23, 2014
8.3
Excellent
David from Sweden
Couple
Stayed 3 nights in August 2012

Good hotel close to Central Park”

Close to Central Park, good area, close to shopping, subways, 5th ave, good restaurants, very kind and helpful hotelstaf!

we went there from sweden for a weekend and had a great time in ny. alot to see and enjoy! very nice just to go across the street to central park and walk along the paths in the beautiful park. the hotelroom was very clean, good size, friendly staff and we got help with all our questions. tip! ask the conseriege for tickets to ex. empire state building etc. they have lower voucherprices!! i really recommend this hotel for weekends and if you want to stay longer maby add some extra money for a central park view we didn't eat at the hotel so i can't put a fair grade for that! (therfore i put a dot in nr 3.)

Reviewed September 05, 2012
7.7
Very good
Melissa
Couple
Stayed 5 nights in February 2012

Great location but room service was slow”

location right at Central Park and room deco

This is a lovely old-fashioned New York hotel. It is right on Central Park and next to 5th Ave so a great place to sightsee. The rooms are small, especially the bathrooms and the room service was terribly slow and very expensive. The breakfast was very odd, lots of pasties, toast and cereal but no eggs or cooked breakfast options. When it comes to food, there are lots of much better places to eat that are nearby and I would not recommend eating at the hotel at all. The staff are very friendly and helpful. The doormen will help you get taxis. All in all it is a lovely hotel.

Reviewed March 29, 2012
9.2
Exceptional
Alex from United States
Couple
Stayed 4 nights in November 2016

Amazing stay across from central park”

Park Lane Hotel is so perfectly situated for running in Central Park and walking the best parts of Manhatten that it made our stay feel magical.

Reviewed November 17, 2016
10.0
Exceptional
Fiona from United Kingdom
Couple
Stayed 3 nights in November 2012

Incredible Hotel & views of Central Park”

Location amazing, friendly staff, great room & amazing views of Central Park, very comfy bed

i have stayed at the plaza before just a few doors down from the helmsley which is out of this world - but a lot more expensive; the helmsley wasn't too far behind the plaza standards and is a fraction of the cost. it is a beautiful hotel and our central park view room was so magical and made us feel like we were truely in the very heart of nyc! just steps away from fifth avenue and a subway station directly across the street makes it so easy to get down town in a matter of minutes. staff so friendly and knew us by name. the gorgeous hotel bar harry's is great to kick start your evening out too. the best thing about the room is the oh so comfortable bed - which called your name at the end of a hectic nyc day of shopping and partying! will definately stay there next time i visit nyc :) no complaints at all

Reviewed December 05, 2012
7.7
Very good
MATHIEU from France
Couple
Stayed 5 nights in May 2012

Traditional NY style hotel with exquisite view”

perfect Manhattan location, awesome Central Park view for higher levels

5 night stay during Mid May I used a special offer from Agoda to enjoy a top of the park suite at the hotel, i did not regret it ! axesome suite (50 sq meter) on the 36 th floor with direct view on Central Park however don't expect silence , NY is a noisy city and window isolation does not exist (I'm used to it so didn't mind) same for the doors with wide aperure on base level (almost 3 cm of the level), so light and other noises can happen (elevators or neighbors) bathroom needs renewing but is very functional and fluffy towels :) standard continental breakfast was included , this means : bagel , cream cheese, fruit salad and drink included everything else is to be paid and is costly my advise : don't take breakfast there, and enjoy the many places in NY for that and cheaper finally very welcoming staff and available for any requests.

Reviewed May 31, 2012
10.0
Exceptional
Donna from United States
Family with young children
Executive Queen Room with City View
Stayed 2 nights in May 2014

Great stay! Perfect location!”

location, staff and restaurants

We had a great weekend at the Park Lane. It is close to everything we like to do with our children. We have a 3 1/2 year old and a 4 month old. The room was big enough and the staff was great! Wonderful stay and cant wait to go back!

Reviewed May 14, 2014
8.7
Excellent
David from United Kingdom
Solo traveler
Stayed 1 night in January 2012

Overall a great place to stay for sightseeing”

Location and rooms

The rooms in this hotel are exceptionally spacious and decorated for NYC hotels (which tend to have small rooms). The staff are very obliging. The hotel's location and view of the park are brilliant. I would certainly stay here again.... ...but one criticism of this hotel: the communal areas are too small. The lobby, dining room and bar are all too small for a hotel of this size. The ground floor area in particular is poorly laid out. Competition for a table in the dining room for breakfast is fierce as it obviously isn't big enough for a hotel of this size. Nevertheless, a reall splendid place to stay!

Reviewed January 13, 2012
8.0
Excellent
Jose from Philippines
Couple
Executive City View King Room
Stayed 4 nights in June 2015

Great location but there are other adjoining hotel”

location and room size

Upon check in, front desk read my voucher and handed me 2 keys. Given rm 2015 and entered into a much bigger hotel room than most for the price. Upon checking the bathroom, though older had good basic needs for a traveler. Except the toilet seat had horrible inside stains which was not answered despite my calls. The room though it says int he contract with city view had the back building views. So much less for the Central Park South view! I would attach pictures if I could here. On check out I was given a bill of $130 for facilities usage. I argued this amount and discovered it meant for the wifi, 2nd floor welcome drinks and supposed free coffee which was not even mentioned upon check in. The wifi I had to argue was a feature I considered when booking for a hotel and saw it indicated in agoda that it was free. Only then did they let go. Was this necessary? There are many other hotels adjoining that is worth checking at the rate I paid for this 4 nights stay. Bed and the size of the room is however very comfortable. BTW I had to ask for a small refrigerator, cause the room didn't have any. Would I stay here again? NO

Reviewed June 22, 2015
9.3
Exceptional
Vicki from United States
Solo traveler
Executive Queen Room with City View
Stayed 3 nights in August 2013

Great hotel great price”

Room staff location

Great. The staff was very attentive and helpful. The hotel was lovely. I would definitely stay at the Helmsley Park Lane again.

Reviewed September 10, 2013
8.0
Excellent
Hafilia from Indonesia
Solo traveler
Stayed 2 nights in March 2012

Great location and fair room amenities”

The view of Central Park & NYC skycrapers (East - West of Manhattan) and its surroundings

Lobby for check in is very small and reception are merely closed counters which remind me of ticketing counter in cinemas/train stations. My Park View superior king size room was quite big (according to New Yorkers friends) for NYC hotels. Amenities like bedding, bath and toiletries are good but you need to equip yourself with coffee/tea/sugar sachets (to make drinks using tap water since coffee maker is not provided) and your own bottled water. All other facilities except for the ironing board like wifi & room safe deposit are charged. The best feature is the location and the view (Central Park South). Very convenient for those of us who'd like to stroll 5th & Madison Avenue where all the up market shops are. Rockefeller Center, St Patrick's Cathedral and other NYC midtown Manhattan landmark are a few blocks away, all within walking distance.

Reviewed April 01, 2012
8.8
Excellent
Karyn from Australia
Couple
Premier City View Room
Stayed 5 nights in September 2016

Great location”

International travellers beware of the extra charges when you book that are charged at the end of your stay.... taxes and charges for "free internet, phone calls and happy hour everyday" are charged at a block price of $33pp per day. So make the most of these "free" options! Great hotel and fantastic location, don't expect to get a park view other than Mondays or Tuesdays....

Reviewed September 28, 2016
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