14 Dec 2018
Friday
15 Dec 2018
Saturday
2 adults
1 room
Park Plaza London Riverbank
Park Plaza London Riverbank
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9.6
Exceptional

"The service and cleanliness and amazing views stood out."

Kosta

|

July 14, 2017

Superior Double - Guestroom Park Plaza London Riverbank
Superior Double - Guestroom
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Interior view Park Plaza London Riverbank
Interior view
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Interior view Park Plaza London Riverbank
Interior view
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Fitness center Park Plaza London Riverbank
Fitness center
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See map Park Plaza London Riverbank
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Excellent
Location
8.6
See all 6 photos Park Plaza London Riverbank
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What guests are saying:
Pros-amazing shower, comfortable beds
Nicola from United Kingdom
Couple
Staff are friendly and the location are very good and also the view is amazing but we didn’t find much options in breakfast and if we want to order omelet it is chargble. Other than that everything was good
Faisal from United Arab Emirates
Couple
Very nice place and environment.
Zahrin from Singapore
Couple
The service and cleanliness and amazing views stood out. The location just meant a little extra cost to travel to the where all the action is.
Kosta from Australia
Business traveler
Staff was great, friendly and helpful.
Randy from United States
Couple
The room was a little noisy as it looked out onto the railway into Waterloo. Otherwise a great stay
Lynne from United Kingdom
Business traveler
comfortable and helpful
sharon from United Kingdom
Solo traveler
Nice clean hotel on Albert Embankment close to Vauxhall Station and Lambeth Bridge busses. Walk to Parliament. Perfect on a sunny summer day.
Glenn from Australia
Business traveler
Really good hotel very professional staff can not fault the hotel at all. Would defiantly use again.
carol from United Kingdom
Couple

Park Plaza London Riverbank

18 Albert Embankment, Lambeth, London, United Kingdom, SE1 7TJ - View on map
Excellent location
- Inside city center
- What's nearby?
Excellent
From 194 reviewsSee what guests said
8.3
/
10
Excellent service
8.5
Recommended by 89% of guests
Value for money7.9
Location rating8.6
Nearest airportLondon City Airport (LCY)
Distance to airport12.1 km

  • 610 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 2 hours ago
Executive River View
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Executive River View
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 double bed
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Executive Twin
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Executive Twin
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Suite
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Suite
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed or 1 sofa bed
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Suite River View
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Suite River View
...
  • Room size: 26 m²/280 ft²
  • River view
  • 1 double bed and 1 sofa bed
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Superior Twin
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Superior Twin
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Executive Double
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Executive Double
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 1 double bed
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Superior Double
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Superior Double
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 double bed
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Superior Single
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Superior Single
...
  • Non-smoking
  • Bathtub
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Executive Single
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Executive Single
...
  • Non-smoking
  • Bathtub
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Executive Triple
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Executive Triple
...
  • Non-smoking
  • Bathtub
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Have a question for Park Plaza London Riverbank?

What people love about the property

  • 7.6
    Very good

    "Good location, excellent staff service and checking."

    John

    |

    June 20, 2016

  • 10.0
    Exceptional

    "Very nice place and environment."

    Zahrin

    |

    July 15, 2016

  • 10.0
    Exceptional

    "Staff was great, friendly and helpful."

    Randy

    |

    May 18, 2016

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More about Park Plaza London Riverbank

More about Park Plaza London Riverbank

8.0
Very good

"Very clean and fantastic location."

Brooke

|

May 15, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

British cuisine
British cuisine
#TheView
290 m British
Bean & Olive Riverside Cafe
390 m British, Cafe, Greek
Millbank Lounge Bar
460 m British, European
American cuisine
American cuisine
Counter Vauxhall Arches
660 m American, Bar, British
Horse Bar & Restaurant
1.0 km American, British
Giraffe - Victoria
1.5 km American, Contemporary, Gluten Free
European cuisine
European cuisine
Casa Madeira
240 m European, Portuguese
Pico Bar & Grill
290 m European, International, Mediterranean
L'Italiano
1.1 km European, Gluten Free, Italian

What they offer

8.0
Very good

"Great hotel with good location & good service"

Ka L.

|

April 13, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (194)Booking.com Reviews (7466)
8.3
/
10
Excellent
From 194 reviews
Cleanliness8.5
Facilities8.2
Location8.6
Room comfort and quality8.1
Service8.5
Value for money7.9
Provided by verified guests of Agoda
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All guests (194)
All room types
Showing 119 verified guest comments
12345
9.6
Exceptional
Ana from Macau
Couple
Executive River View
Stayed 3 nights in September 2018
Memorable staying”
I will never forget our staying is this hotel during this lifetime occasion. I really believe that the hotel have the best views in London, very romantic, and its location is perfect even to walk to Southbank area. The staff are very well trained and always delighted to make your stay memorable. I was surprised with this hotel, I was not expected to be so good as it was. We will definitely return!
Reviewed October 01, 2018
Dear Ana, Thank you for taking the time to leave such a positive review after your recent stay with us. You words on the staff and your experience as a whole could not be better and it is so great to hear how much you enjoyed everything. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 08, 2018
Park Plaza London Riverbank
7.6
Very good
michelle from Philippines
Group
Suite River View
Stayed 1 night in November 2018
Birthday staycation”
We did enjoyed our stay. Except only that there are no spa (massage/facial) in the hotel at the moment. The room was a little bit dusty and shower are not clean. The sofa bed are a bit hard but managed to request for additional duvet which are accomodated by guest services/housekeeping. I received a Balloon with a Happy Anniversary writtings. But all is good.
Reviewed November 26, 2018
8.8
Excellent
Paul from Australia
Couple
Superior Double
Stayed 5 nights in August 2018
Riverfront room with postcard view”
Decent clean hotel. Good sized room compared to other London hotels of the same class. 10min walk to Vaxall tube or use bus for connection with stops right outside the hotel door. Only negative point is the leaking water from the shower door which even after repeated complaints could not be fixed in the 5days we stayed there. Room in front has postcard view of the Thames and Parliament House, esp beautiful at sunset.
Reviewed September 06, 2018
Dear Paul, Thank you for taking the time to post a review after your recent stay with us and your comments on our location and beautiful view. In addition, thank you for your feedback regarding the issue with your shower door - I hope that it was reported and able to be resolved whilst you were with us. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 08, 2018
Park Plaza London Riverbank
8.4
Excellent
Raymond from Australia
Business traveler
Superior Double
Stayed 6 nights in December 2018
Fantastic service ”
.
Reviewed December 09, 2018
6.4
Good
siak from Malaysia
Business traveler
DeluxeRoom-King-RiverView-DNXR Advance Purchase
Stayed 1 night in November 2018
overall satisfied”
location is not close to train station. check in location is different depends on your type of room. quite confusing actually. room isvclean and spacious compared to hotel in city center.
Reviewed December 01, 2018
6.0
Kok from Singapore
Solo traveler
Superior Double
Stayed 2 nights in October 2018
Satisfactory location”
Near Vauxhall Tube Station with easy access to Heathrow and Gatwick airports. Nearby Westminster and London Eye. Basic rooms are generally small but comfortable. Rooms are fitted with automated curtains at the touch of a button. Temperature control is easy to use unlike other hotels - one touch on the control panel to decide what temperature you are comfortable. One feature that most hotels do not have is the mood lighting in the rooms - a nice feature to get oneself refreshed.
Reviewed October 28, 2018
Dear Kok, Thank you for your review and your good comments on the location of the hotel and neat technology fitted within the rooms. Kind regards, Mark Spanjar Guest Relations Manager
Responded November 09, 2018
Park Plaza London Riverbank
8.0
Excellent
Kenneth from United Kingdom
Couple
Superior Twin
Stayed 1 night in October 2018
Garish ,flashy and extravagant ”
Coffee at £4-22p per small cup and English breakfast at £16-00 per person. Receptionists that don’t know what they are talking earing to meabout and staff that can only just manage to speak the language of the country they are living in. The word “chaotic” keeps appearing to me.
Reviewed October 03, 2018
Dear Kenneth, Thank you for your review. It would be good to further understand your comments in terms of having difficulty communicating with certain members of staff. If you wish to speak with me personally, please feel free to get in touch with me directly at the hotel. Kind regards, Mark Spanjar Guest Relations Manager
Responded November 09, 2018
Park Plaza London Riverbank
8.0
Excellent
Mark
Couple
Superior Double
Stayed 3 nights in September 2018
Poor Stay - at a hotel we’ve enjoyed before.......”
Sadly we weren’t impressed this time. Our room wasn’t serviced despite being away from it for more than 6 hours. I had to go and find a trolley to get bathroom items replenished - not good. The TV froze, the curtains wouldn’t close and we couldn’t access to minibar to get my medication out. We had to call down and an engineer had to come and sort it. He was great....
Reviewed September 16, 2018
Dear Mark, Thank you for taking the time to leave a review after your recent stay with us. It is somewhat disappointing to read of your experience with the cleaning of your room and housekeeping in particular. Should you wish to discuss anything with me further, please feel free to contact me directly at the hotel. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 22, 2018
Park Plaza London Riverbank
10.0
Exceptional
Rajoo from Singapore
Couple
Executive River View
Stayed 2 nights in January 2018
Amazing Hotel with a beautiful view of the Thames”
Friend and helpful staff. Spacious and beautiful room with a amazing view. Having a drink seeing the view was just a wonderful feeling. Just across the hotel was the riverbank and taking a scroll was delight.
Reviewed May 10, 2018
Dear Rajoo, Thank you for the outstanding 10/10 review and your comments about your room, view and staff. We hope to welcome you back again in the future. Kind regards, Mark Spanjar Guest Relations Manager
Responded July 26, 2018
Park Plaza London Riverbank
8.8
Excellent
Michael from United States
Solo traveler
Executive River View
Stayed 2 nights in July 2018
Excent facilities -great value”
This is a very modern hotel which looks to be recently refurbished. The rooms are well appointed -separate shower and bath etc. I paid a bit more for an excellent river view with the palace of Westminster, Big Ben etc in full view. Breakfast - included was excellent and meal prices were reasonable for close to Central London. Highly recommended for tourists and buisness people alike.
Reviewed July 16, 2018
Dear Michael, Thank you for the very positive review and your comments, especially those about the rooms, breakfast and how you felt on value for money. Your mention about how worthwhile it is for the upgrade to an Executive River View room is incredibly encouraging. Hoping to welcome you back again in the future. Kind regards, Mark Spanjar Guest Relations Manager
Responded July 26, 2018
Park Plaza London Riverbank
8.0
Excellent
Ludmila from United States
Couple
Superior Twin
Stayed 4 nights in May 2018
Nice Place To Stay but Not Perfect ! ”
Our first trip to London. Overall it was a good hotel. Clean and rooms were spacious enough for 2 people. There was kettle and mini fridge inside...which we used. We had partial view of the river Thames. No major problems, however walls in the room we stayed in were thin. Late at night we heard TV noises coming from another room. The desk staff tried but could not do anything about it. When you open a window the construction noise could be heard very early in the morning. There aren't any major market places or restaurants near by either. No observation deck to see Big Ben from. We stayed on the 7'th floor 4 Nights. Traveled for vacation.
Reviewed June 23, 2018
Dear Ludmila, Thank you for the generally positive review given and your comments about the comfort and spaciousness of the room. We do have a stunning Executive Lounge with a full 200 degree view of the London skyline and surrounding area, please do inquire about it should you choose to return. Kind regards, Mark Spanjar Guest Relations Manager
Responded July 26, 2018
Park Plaza London Riverbank
9.6
Exceptional
marcia from Indonesia
Business traveler
Executive Twin
Stayed 3 nights in September 2018
GOOD HOTEL”
Best hotel
Reviewed October 09, 2018
Dear Marcia, Thank you for your positive review and lovely comments. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 22, 2018
Park Plaza London Riverbank
9.2
Exceptional
Michael from Australia
Solo traveler
Executive Double
Stayed 4 nights in September 2018
Top Hotel”
Great hotel in good location.
Reviewed September 30, 2018
Dear Michael, Thank you for your excellent review and comments. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 08, 2018
Park Plaza London Riverbank
8.0
Excellent
gary from Singapore
Business traveler
Executive Twin
Stayed 10 nights in November 2017
Great Location near the Thames”
From the hotel, walking over to Westminster was only 15 mins away, having to cross the bridge. It is a comfortable distance to cover on foot to places of attraction such as Westminster Abbey, Parliament House etc.
Reviewed November 21, 2017
7.2
Very good
Andrea from Philippines
Solo traveler
Superior Double
Stayed 4 nights in October 2018
It's a Maze”
Sadly didn't get a room with a view. One can get lost finding a room though., even to get to the dining area. Looks like an old hotel, with old elevators that are too dark.
Reviewed October 26, 2018
Dear Andrea, Thank you for your review and feedback on the way you found the layout of the hotel to be a little confusing. I hope that throughout your stay, staff were on hand to help direct you. Kind regards, Mark Spanjar Guest Relations Manager
Responded November 09, 2018
Park Plaza London Riverbank
8.8
Excellent
haytham from United Arab Emirates
Couple
Executive Twin
Stayed 1 night in September 2018
Nice hotel great staff ”
very clean hotel very friendly staff
Reviewed September 15, 2018
Dear Haytham, Thank you for your review and lovely comments about the cleanliness of the hotel and staff. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 08, 2018
Park Plaza London Riverbank
9.2
Exceptional
Fai from Philippines
Business traveler
Executive Twin
Stayed 6 nights in June 2018
Good location ”
Very good location
Reviewed August 21, 2018
Dear Fai, Thank you for your all round positive review and your comments on our location. Kind regards, Mark Spanjar Guest Relations Manager
Responded September 03, 2018
Park Plaza London Riverbank
7.6
Very good
iman from United Arab Emirates
Family with teens
Superior Double
Stayed 5 nights in August 2018
It is a 10 minutes walk from the tube Victoria line . The lobby is spacious and hotel looks new .”
Coneirge staff and most of front office are friendly and cooperative . However I was surprised to get a room with an inside close view of other hotel rooms !! The noise of the train behind the hotel was heard late at night . Requested one front office lady to relocate me but she said that I have to keep checking everyday myself as no standing request can be taken . Also , housekeeping didn’t change the bed sheets for 5 nights though I did request for that . They don’t carry out proper cleaning of the room . Have no experience with food as I was angry at room location and housekeeping service
Reviewed September 04, 2018
Good afternoon, Thank you for taking the time to post a review after your recent stay. It is good to read of your feedback in terms of the friendliness of staff and the general look and façade of the hotel. In terms of the issues you raised with communication and housekeeping, if you wish to discuss them with me further, please feel free to contact me directly at the hotel. Kind regards, Mark Spanjar Guest Relations Manager
Responded October 22, 2018
Park Plaza London Riverbank
5.6
Matthew from United States
Couple
Executive River View
Stayed 4 nights in July 2018
Not the best part of town”
I wouldn't recommend going to this hotel if you're staying in London. Instead, get something on the east side of London, close to an underground station. Trust me.
Reviewed July 08, 2018
Dear Matthew, Thank you for your review and feedback about our location. It would have been good to find out more about how your stay was within the hotel, however your comments about your feelings on the location of our hotel is appreciated too. Kind regards, Mark Spanjar Guest Relations Manager
Responded July 26, 2018
Park Plaza London Riverbank
8.0
Excellent
Ka from Hong Kong
Solo traveler
Superior Twin
Stayed 3 nights in April 2018
Good location & good service”
Great hotel with good location & good service
Reviewed April 13, 2018
Dear Ka, Thank you for your review and your comments about our location and service. Kind regards, Mark Spanjar Guest Relations Manager
Responded July 26, 2018
Park Plaza London Riverbank
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  • Excellent location
  • Houses of Parliament
  • Vauxhall Railway Station is within 0.61 km