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Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Park Plaza London Riverbank
Removed from saved list

8.4

Excellent

10,131 reviews

10,131 reviews

View18
Housekeeping16
Breakfast11

Very clean and welcoming

Pearl
- Oct 26, 2021
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Big Ben 1.1 km
London Eye 1.3 km
Buckingham Palace 1.8 km
National Gallery 2.0 km
The British Museum 3.1 km
Tower Bridge 3.5 km
V&A - Victoria and Albert Museum 3.6 km
Tower of London 3.6 km
Natural History Museum 3.9 km
Nearby landmarks
Pedlar's Park 120 m
Newport Street Gallery 270 m
Altitude 360 290 m
Millbank Tower 290 m
Tate Boat 320 m
Museum of Garden History 340 m
Lambeth Bridge 350 m
Lambeth Palace 400 m
Millenium Tree 400 m
Tate Britain 440 m
Free Wi-Fi

Park Plaza London Riverbank

18 Albert Embankment, Lambeth, London, United Kingdom, SE1 7TJ - See map
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Steamroom
Workout and Leisure
Fitness center
Swimming pool [indoor]
  • 230 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money8.0
Location rating8.6
Nearest airportLondon City Airport (LCY)
Distance to airport11.9 km

Rooms available at Park Plaza London Riverbank

Excellent
Room comfort & quality

8.1

SUITE Suite-1 Bedroom-River View-Kitchenette
...
    Enter dates to see prices
    Suite
    ...
    • Room size: 26 m²/280 ft²
    • Non-smoking
    • 1 double bed or 1 sofa bed
    Enter dates to see prices
    Suite - River View
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    One-Bedroom Suite with Kitchenette and Balcony - River View
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    SUITE Suite-1 Bedroom-Balcony-River-Kitchenett
    ...
      Enter dates to see prices
      Studio Double Room with Sofa Bed
      ...
      • Room size: 26 m²/280 ft²
      • Shower and bathtub
      • 1 double bed and 1 sofa bed
      Enter dates to see prices
      Executive Twin Room
      ...
      • Room size: 26 m²/280 ft²
      • Shower
      • 2 single beds
      Enter dates to see prices
      Executive Double Room - River View  
      ...
      • Room size: 26 m²/280 ft²
      • Shower
      • 1 queen bed
      Enter dates to see prices
      Superior Twin Room
      ...
      • Room size: 23 m²/248 ft²
      • Shower
      • 2 single beds
      Enter dates to see prices
      One-Bedroom Suite with Balcony and River View
      ...
      • Room size: 60 m²/646 ft²
      • Balcony/terrace
      • 1 queen bed and 1 sofa bed
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Park Plaza London Riverbank?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Park Plaza London Riverbank?

      For those who wish to drive their own cars, Park Plaza London Riverbank has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Park Plaza London Riverbank?

      Start your mornings right, with the continental and buffet breakfast options offered at Park Plaza London Riverbank. There's an additional charge of 22 GBP for adults and 22 GBP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Park Plaza London Riverbank?

      Park Plaza London Riverbank features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

      Can special events be hosted at Park Plaza London Riverbank?

      You may choose an indoor venue for your special gathering. Large events and gatherings such as private events can be hosted at Park Plaza London Riverbank. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

      Can business events be hosted at Park Plaza London Riverbank?

      On-site venues and convenient event services make Park Plaza London Riverbank an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 650 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at Park Plaza London Riverbank?

      Park Plaza London Riverbank does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest train, metro, or bus station to Park Plaza London Riverbank?

      The closest train, metro, or bus station is Lambeth Bridge Bus Stop SN, 230 m away from Park Plaza London Riverbank.

      What restaurants are nearby Park Plaza London Riverbank?

      Park Plaza London Riverbank’s neighborhood is Lambeth which includes popular restaurants such as Mezemiso, Sirenas and Chino Latino.

      What popular shopping places are close to Park Plaza London Riverbank?

      Park Plaza London Riverbank is located in Lambeth area which features shopping places such as Newport Street Gallery, Cello Factory and Nine Elms Sunday Market.

      What are popular attractions near Park Plaza London Riverbank?

      Park Plaza London Riverbank is located in Lambeth area, which is famous for attractions such as Imperial War Museums, White Hart Dock and Pedlar's Park.

      What popular beaches are close to Park Plaza London Riverbank?

      Park Plaza London Riverbank is located in the Lambeth area, which includes Plage du Leander.

      What popular natural sightseeing spots are close to Park Plaza London Riverbank?

      Park Plaza London Riverbank is located within Lambeth, which makes it conveniently close to natural sights including Millenium Tree, Eucalyptus and Archbishop's Park.

      Show more questions
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      Explore the neighborhood

      What people love about Park Plaza London Riverbank

      • 10

        Exceptional

        "Very clean and welcoming"

        Pearl

        |

        October 26, 2021

      • 10

        Exceptional

        "We were planning to request a refund from Agoda but the reservation staff were very helpful and gave us a refund for two days straightaway."

        Eustace

        |

        March 24, 2020

      • 10

        Exceptional

        "It was a suite which was very clean and the location was very convenient."

        Eustace

        |

        March 24, 2020

      Property ranking|Compared to 4,877 London properties
      See all rankings
      Room comfort score
      8.1/10
      Cleanliness score
      8.6/10
      Value for money score
      8/10
      Service score
      8.4/10
      Better than
      98
      %
      of London properties
      Better than
      96
      %
      of London properties
      Better than
      95
      %
      of London properties
      Better than
      95
      %
      of London properties
      Overall rating:

      8.4

      Excellent
      10,131 reviews
      Cleanliness
      8.6
      Facilities
      8.4
      Location
      8.6
      Read all reviews >
      What travelers say they love:
      The rooms had everything you need and were spacious and mode...
      Amy from United Kingdom
      Couple
      More about Park Plaza London Riverbank

      More about Park Plaza London Riverbank

      Designed for both business and leisure travel, Park Plaza London Riverbank is ideally situated in Lambeth; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Newport Street Gallery, Altitude 360, and Millbank Tower.

      Take advantage of a wealth of unrivaled services and amenities at this London hotel. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, and grocery deliveries.

      The hotel features 394 beautifully appointed guest rooms, many of which include LCD/plasma screen television, carpeting, complimentary instant coffee, complimentary tea, and linens. Enjoy an invigorating workout in the fitness center or a dip in the indoor swimming pool. The heated indoor pool features natural daylight and measures 12 metres by 2.5 metres (1.2 metres deep). Whatever your reason for visiting London, the Park Plaza London Riverbank is the perfect venue for an exhilarating and exciting break away.

      Show less
      Amenities and facilities
      Excellent
      Facilities

      8.4

      Most talked about facilities

      Breakfast

      18 mentions

      Housekeeping

      14 mentions

      View

      7 mentions

      Food & Dining

      4 mentions

      Languages spoken

      • English
      • Arabic
      • Dutch
      • French
      • German
      • Italian
      • Polish
      • Portuguese
      • Romanian
      • Spanish

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Sauna
      • Spa
      • Steamroom
      • Swimming pool [indoor]
      • Ticket services
      • Tours

      Cleanliness and safety

      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Rooms sanitized between stays
      • Safe dining setup
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Bar
      • Coffee shop
      • Grocery delivery
      • Kitchen
      • Restaurants
      • Room service [24-hour]

      Services and conveniences

      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Invoice provided
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      For the kids

      • Babysitting service
      • Family room

      Access

      • Check-in/out [express]
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]

      Getting around

      • Bicycle parking
      • Car park [charges apply]
      • Car park [on-site]
      • Rental car
      • Taxi service
      • Valet parking

      Available in all rooms

      • Coffee/tea maker
      • Desk
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Ironing facilities
      • Mini bar
      • Non-smoking
      • Satellite/cable channels
      • Telephone
      • Wake-up service
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Full English/Irish
      • Buffet
      Restaurants on site

      Chino Latino

      • Cuisine: Asian
      • Menu: Buffet

      Club Lounge

      • Cuisine: International
      • Menu: A-la-carte
      Location
      18 Albert Embankment, Lambeth, London, United Kingdom, SE1 7TJ
      Excellent
      Location

      8.6

      Airports

      • London City Airport (LCY)
        11.9 km 39 min drive
      • Heathrow Airport (LHR)
        23.2 km 56 min drive

      Hospital or clinic

      • Millbank Medical Centre
        480 m

      Shopping

      • Camden Market
        5.8 km

      Convenience store

      • WHSmith
        900 m 15 min walk

      Cash withdrawal

      • ATM on-site
      What's nearby

      Popular landmarks

      • Big Ben
        1.1 km
      • London Eye
        1.3 km
      • Buckingham Palace
        1.8 km
      • National Gallery
        2.0 km
      • The British Museum
        3.1 km
      • Tower Bridge
        3.5 km
      • V&A - Victoria and Albert Museum
        3.6 km
      • Tower of London
        3.6 km
      • Natural History Museum
        3.9 km

      Nearby landmarks

      • Pedlar's Park
        120 m
      • Newport Street Gallery
        270 m
      • Altitude 360
        290 m
      • Millbank Tower
        290 m
      • Tate Boat
        320 m
      • Museum of Garden History
        340 m
      • Lambeth Bridge
        350 m
      • Lambeth Palace
        400 m
      • Millenium Tree
        400 m
      • Tate Britain
        440 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 6-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking for 9 or more rooms, different policies and additional supplements may apply.
      • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until12:00

      Extras

      • Breakfast charge (unless included in room price)22 GBP

      The property

      • Non-smoking rooms/floorsyes
      • Number of bars/lounges1
      • Number of floors11
      • Number of restaurants1
      • Number of rooms 489
      • Room voltage240
      • Year property opened2005
      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      Reviews of Park Plaza London Riverbank from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.6
      Facilities8.4
      Location8.6
      Room comfort and quality8.1
      Service8.4
      Value for money8.0
      High score for London
      Rating
      9+ Exceptional (76)
      8-9 Excellent (37)
      7-8 Very Good (56)
      6-7 Good (15)
      <6 Below Expectation (21)
      Time of the year
      Mar - May (52)
      Jun - Aug (55)
      Sep - Nov (69)
      Dec - Feb (29)
      Don't miss out!Users are booking a place in London every 1 minutes on Agoda.com
      All guests (418)
      All room types
      All languages

      Show reviews that mention 

      Showing 205 verified guest comments
      12345
      10.0
      Exceptional
      Eustace from Australia
      Family with teens
      One-Bedroom Suite with Kitchenette (3 Adults)
      Stayed 3 nights in March 2020

      Professional and friendly staff”

      We booked a triple room from 18/03/2020 to 21/03/2020 but due to the decrease of flights and closing the borders in Australia we had to check out on 19/03/2020. We were planning to request a refund from Agoda but the reservation staff were very helpful and gave us a refund for two days straightaway. It was a suite which was very clean and the location was very convenient. Breakfast was excellent. Unfortunately, we had to leave early but next time when we visit London we will definitely stay at Park Plaza London Riverbank Hotel.

      Reviewed March 24, 2020

      See room deals

      10.0
      Exceptional
      Sheila from United Kingdom
      Solo traveler
      Superior Double/Twin
      Stayed 1 night in May 2019

      Calm clean oasis in excellent location ”

      I wanted somewhere I would feel safe for a solo trip to London where I would be arriving late in the evening. Park Plaza London Riverbank was perfect with friendly and helpful staff and beautiful spacious rooms. Such a treat to be able to walk back to my hotel and climb into a clean comfortable bed after a long day. I was very pleased to be upgraded to a beautiful room with a view of the river. Thank you

      Reviewed May 12, 2019

      See room deals

      Dear Sheila, Thank you for sharing your feedback regarding your recent stay. I am delighted to read that you enjoyed your stay with us and upgrading to a river view room was definitely worth it. We hope to see you again in the future for another wonderful stay. Kind regards, Guest Relations Team

      Responded May 12, 2019
      Park Plaza London Riverbank
      10.0
      Exceptional
      Fran from Australia
      Couple
      Superior Double
      Stayed 1 night in June 2019

      Fran from Australia”

      My husband and I stayed at Park Plaza Riverbank London for 3 nights and we were very comfortable. The room was spacious, clean and comfortable. It was a short walk to the train station and there is a great little pub called "The Rose" and other excellent restaurants close by. The staff were very friendly and helpful and we would definitely stay at this hotel again.

      Reviewed July 10, 2019

      See room deals

      9.3
      Exceptional
      Eric from Canada
      Couple
      Superior Double
      Stayed 2 nights in July 2014

      london visit”

      location, lovely room, fabulous staff

      our room was gorgeous and very comfortable. location was super, walking distance to most of London's main attractions. and, there was a bus stop very close. we paid a bit extra , when we arrived, to upgrade to a better view. well worth it! a "million dollar" view of London! compared to other London hotels, we found online, this price was SUPER, for what we got! We would love to stay there again, and see more of London, as 3 days was not long enough.

      Reviewed August 04, 2014

      See room deals

      Thank you so much for your wonderful feedback on your recent stay at Park Plaza London Riverbank. We are very proud of our amazing team members and their customer service so it is great to hear that they helped make your stay comfortable and left a lasting impression on you. I will pass your kind words on to the team members mentioned and ensure that they are recognised for their efforts. Thank you once again for staying with us, we look forward to welcoming you again in the near future! James Sessions

      Responded June 23, 2017
      Park Plaza London Riverbank
      8.0
      Excellent
      christopher from United Kingdom
      Couple
      Superior Double
      Stayed 1 night in August 2013

      Nice hotel.great location”

      Location.comfort.clean

      Very good hotel. Great location for the cricket at the Oval. Very good for London attractions. 5 minutes walk to the Tube. Good walks on the riverbank. Like with many London hotels the price is high but this is a very good hotel.

      Reviewed August 28, 2013

      See room deals

      Thank you for reviewing this recent stay with us. I am happy to read you have fully enjoyed your stay. We are extremely proud of our team and it is wonderful to hear that they surpassed your expectations. Kind regards, James Sessions

      Responded June 23, 2017
      Park Plaza London Riverbank
      8.8
      Excellent
      Michael from United States
      Solo traveler
      Executive River View
      Stayed 2 nights in July 2018

      Excent facilities -great value”

      This is a very modern hotel which looks to be recently refurbished. The rooms are well appointed -separate shower and bath etc. I paid a bit more for an excellent river view with the palace of Westminster, Big Ben etc in full view. Breakfast - included was excellent and meal prices were reasonable for close to Central London. Highly recommended for tourists and buisness people alike.

      Reviewed July 16, 2018

      See room deals

      Dear Michael, Thank you for the very positive review and your comments, especially those about the rooms, breakfast and how you felt on value for money. Your mention about how worthwhile it is for the upgrade to an Executive River View room is incredibly encouraging. Hoping to welcome you back again in the future. Kind regards, Mark Spanjar Guest Relations Manager

      Responded July 26, 2018
      Park Plaza London Riverbank
      10.0
      Exceptional
      Rajoo from Singapore
      Couple
      Executive River View
      Stayed 2 nights in January 2018

      Amazing Hotel with a beautiful view of the Thames”

      Friend and helpful staff. Spacious and beautiful room with a amazing view. Having a drink seeing the view was just a wonderful feeling. Just across the hotel was the riverbank and taking a scroll was delight.

      Reviewed May 10, 2018

      See room deals

      Dear Rajoo, Thank you for the outstanding 10/10 review and your comments about your room, view and staff. We hope to welcome you back again in the future. Kind regards, Mark Spanjar Guest Relations Manager

      Responded July 26, 2018
      Park Plaza London Riverbank
      8.8
      Excellent
      JAMES
      Couple
      Superior Twin Room
      Stayed 1 night in March 2019

      Excellent”

      Modern hotel in a central location in London with good facilities. Hotel very clean, and staff friendly and efficient. Concierge services excellent on information relating to travel around London. Restaurant has a wide selection of food at reasonable prices.

      Reviewed March 20, 2019

      See room deals

      Dear James, Thank you for sharing your feedback. We look forward to your next stay. Kind regards, Guest Relations Team

      Responded March 24, 2019
      Park Plaza London Riverbank
      10.0
      Exceptional
      Kim from United States
      Couple
      Superior Double
      Stayed 3 nights in September 2014

      Very accommodating staff”

      Staff, location, comfort

      We arrived very early from an overnight international flight. They went out of their way to get a room cleaned for us so we could freshen up before starting our day sightseeing. We also commissioned the hotel's car service to take us to the airport. The driver gave us a detailed narrative of the sites we were passing. He even stopped at the football stadium so we could take a picture. The service at this hotel is outstanding! If we visit London again, we will definitely stay here!

      Reviewed September 15, 2014

      See room deals

      Thank you so much for your wonderful feedback on your recent stay at Park Plaza London Riverbank. We are very proud of our amazing team members and their customer service so it is great to hear that they helped make your stay comfortable and left a lasting impression on you. I will pass your kind words on to the team members mentioned and ensure that they are recognised for their efforts. Thank you once again for staying with us, we look forward to welcoming you again in the near future! James Sessions

      Responded June 23, 2017
      Park Plaza London Riverbank
      8.8
      Excellent
      Paul from Australia
      Couple
      Superior Double
      Stayed 5 nights in August 2018

      Riverfront room with postcard view”

      Decent clean hotel. Good sized room compared to other London hotels of the same class. 10min walk to Vaxall tube or use bus for connection with stops right outside the hotel door. Only negative point is the leaking water from the shower door which even after repeated complaints could not be fixed in the 5days we stayed there. Room in front has postcard view of the Thames and Parliament House, esp beautiful at sunset.

      Reviewed September 06, 2018

      See room deals

      Dear Paul, Thank you for taking the time to post a review after your recent stay with us and your comments on our location and beautiful view. In addition, thank you for your feedback regarding the issue with your shower door - I hope that it was reported and able to be resolved whilst you were with us. Kind regards, Mark Spanjar Guest Relations Manager

      Responded October 08, 2018
      Park Plaza London Riverbank
      8.3
      Excellent
      Mandy from United Kingdom
      Couple
      Executive Double
      Stayed 2 nights in April 2015

      Lovely stay”

      Staff were fantastic, nothing was too much hassle. Executive lounge was extra cost but the waitress in there treated us like royalty. Hotel was lovely and quiet.

      Stayed Sat-Mon on London Marathon weekend. Apart from the evening after the race the hotel was quiet. Obviously the evening after the race people were celebrating so the restaurant / bar etc was noisey, nothing major though. The hotel itself is very nice but I think little bits are due for a refurb. I stayed in an executive suite, lovely but I did notice some of the furniture and carpets are now looking tired. The sofa in the room was grubby and badly stained in places, just from lots of use but it's something you notice. Door to the bathroom had dropped so everytime we went in there you had to fight to get out. It was all minor stuff and I may be just being picky but when your paying quite a bit for these hotels I feel you need an honest feedback. The staff however were fantastic, nothing is too much trouble. Room service and food was fantastic. Definitely no complaints there 😀

      Reviewed April 28, 2015

      See room deals

      I am extremely disappointed to learn that we failed to live up to your expectations on your recent visit to Park Plaza London Riverbank for which I apologise most sincerely. I have discussed your comments and the service shortfalls you experienced with the relevant managers, as it is most disappointing to hear that we failed to extend the high standards of service, attention to detail and professional courtesy expected by our guests and that we were unable to satisfactorily address and recover these issues during your recent stay. I truly appreciate you taking the time to bring your concerns to our attention and completely understand that these shortfalls detracted from the enjoyment of your visit. I hope you will accept my assurance that your experience is not typical and I hope we might have the opportunity of restoring your trust in our service. Should you consider returning please do not hesitate to contact our Guest Relations Team, who will ensure that you are well looked after.

      Show more
      Park Plaza London Riverbank
      8.8
      Excellent
      Viboon from Singapore
      Business traveler
      Superior Double
      Stayed 1 night in November 2019

      Depends on the purpose of your trip”

      The hotel location is about 800 meters or 10 mins walk away from the nearest underground tube station, which isn't the most convenient if you depend a lot on the tube for your commute. When I stayed there late September 2019, the Vauxhall station also closed the from entry (exit only) during peak hours. This added to the inconvenience. However, it is away from the very busy shopping belt as well as traffic jams, which is good if you are in London for business. Hotel itself is clean, with friendly staffs. But breakfast was the same everyday, and I wish there would be some variety.

      Reviewed November 07, 2019

      See room deals

      Thank you, Viboon, for your review. We are glad you had an overall pleasant experience and that our team members took good care of you. We are sorry you felt our breakfast lacked variety. At the moment we are working on implementing new choices to our breakfast menu which I am sure you would enjoy! Hope to welcome you back soon and surprise you with the improved breakfast menu. Warm regards, Ilona

      Responded November 09, 2019
      Park Plaza London Riverbank
      9.6
      Exceptional
      Ana from Macau SAR, China
      Couple
      Executive River View
      Stayed 3 nights in September 2018

      Memorable staying”

      I will never forget our staying is this hotel during this lifetime occasion. I really believe that the hotel have the best views in London, very romantic, and its location is perfect even to walk to Southbank area. The staff are very well trained and always delighted to make your stay memorable. I was surprised with this hotel, I was not expected to be so good as it was. We will definitely return!

      Reviewed October 01, 2018

      See room deals

      Dear Ana, Thank you for taking the time to leave such a positive review after your recent stay with us. You words on the staff and your experience as a whole could not be better and it is so great to hear how much you enjoyed everything. Kind regards, Mark Spanjar Guest Relations Manager

      Responded October 08, 2018
      Park Plaza London Riverbank
      10.0
      Exceptional
      Alyson from United Kingdom
      Family with teens
      Superior Twin
      Stayed 1 night in October 2014

      Amazing”

      Location, cleanliness, staff

      This hotel is amazing. My self and my son stayed here for a weekend break in London and I can honestly say I would stay here again without any shadow of a doubt. The room was immaculate, the beds were so comfortable, the staff were helpful and courteous. We loved every second.

      Reviewed December 03, 2014

      See room deals

      Thank you so much for your wonderful feedback on your recent stay at Park Plaza London Riverbank. We are very proud of our amazing team members and their customer service so it is great to hear that they helped make your stay comfortable and left a lasting impression on you. I will pass your kind words on to the team members mentioned and ensure that they are recognised for their efforts. Thank you once again for staying with us, we look forward to welcoming you again in the near future! James sessions

      Responded June 23, 2017
      Park Plaza London Riverbank
      8.4
      Excellent
      STEVE from United Kingdom
      Couple
      Superior Double
      Stayed 1 night in May 2016

      Nice hotel But”

      This is a nice hotel. Lots of building work going on at the moment. View was onto someone's balcony across the small road and railway lines. Book a basic room for our night into London. For some unknown reason they put me in a wheelchair access room. Ask at the desk why and they told me that these are the rooms this site book. Will take this futher. If this is the case I will not use this site again

      Reviewed May 09, 2016

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      8.0
      Excellent
      Ludmila from United States
      Couple
      Superior Twin
      Stayed 4 nights in May 2018

      Nice Place To Stay but Not Perfect ! ”

      Our first trip to London. Overall it was a good hotel. Clean and rooms were spacious enough for 2 people. There was kettle and mini fridge inside...which we used. We had partial view of the river Thames. No major problems, however walls in the room we stayed in were thin. Late at night we heard TV noises coming from another room. The desk staff tried but could not do anything about it. When you open a window the construction noise could be heard very early in the morning. There aren't any major market places or restaurants near by either. No observation deck to see Big Ben from. We stayed on the 7'th floor 4 Nights. Traveled for vacation.

      Reviewed June 23, 2018

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      Dear Ludmila, Thank you for the generally positive review given and your comments about the comfort and spaciousness of the room. We do have a stunning Executive Lounge with a full 200 degree view of the London skyline and surrounding area, please do inquire about it should you choose to return. Kind regards, Mark Spanjar Guest Relations Manager

      Responded July 26, 2018
      Park Plaza London Riverbank
      8.0
      Excellent
      thomas from Ireland
      Couple
      Executive Double
      Stayed 3 nights in January 2014

      Unexpected extra cost but superb views of London”

      Location was very central, fantastic views from riverside rooms, very comfortable place to stay, good staff.

      Once we had sorted out our room problem we had a wonderful stay. I had booked the room online under the impression that we were getting a riverside room with views. When I arrived the room was dismal, dark, sunless and viewless. It was quite a depressing place. I immediately complained to the desk and was told that was the category I had booked, in which case the online system was quite misleading. I was unwilling to have our short London stay ruined so I paid the upgrade and we were immediately transferred to a beautiful riverside room. Only lingering (slight) problem was the presence of some kind of annoying, scented air-freshener which seemed to be built into the ventilation system. It would be good that have this controllable at room level as it can generate an allergic reaction.

      Reviewed February 09, 2014

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      Thank you so much for your wonderful feedback on your recent stay at Park Plaza London Riverbank. We are very proud of our amazing team members and their customer service so it is great to hear that they helped make your stay comfortable and left a lasting impression on you. I will pass your kind words on to the team members mentioned and ensure that they are recognised for their efforts. Thank you once again for staying with us, we look forward to welcoming you again in the near future! Kind regards, James Sessions

      Responded June 23, 2017
      Park Plaza London Riverbank
      8.4
      Excellent
      Felicity from Australia
      Couple
      Superior Double
      Stayed 3 nights in July 2019

      Excellent”

      A very good hotel close to the main sites. Comfortable room, great beds and a good gym. The breakfast was also good but the number of people and the design of the Buffett areas meant there were queues for the hot food in particular. Overall , a good value stay in London.

      Reviewed July 11, 2019

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      8.7
      Excellent
      Trevor from United Kingdom
      Couple
      Executive Double
      Stayed 4 nights in November 2013

      peaceful”

      breakfast, staff & location

      enjoyable & problem free The above is a summary of my stay at the Park Plaza - why does the text have to be at least 50 characters long?

      Reviewed December 13, 2013

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      Thank you so much for your wonderful feedback on your recent stay at Park Plaza London Riverbank. We are very proud of our amazing team members and their customer service so it is great to hear that they helped make your stay comfortable and left a lasting impression on you. I will pass your kind words on to the team members mentioned and ensure that they are recognised for their efforts. Thank you once again for staying with us, we look forward to welcoming you again in the near future! Kind regards, James Sessions

      Responded June 23, 2017
      Park Plaza London Riverbank
      10.0
      Exceptional
      kristina from United Kingdom
      Couple
      Superior Double
      Stayed 2 nights in September 2019

      Amazing hotel well worth the money!! ”

      Amazing hotel, lovely staff, so many options for London hotels you won’t be disappointed here

      Reviewed October 02, 2019

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      Thank you for your feedback Kristina! It’s definitely a boost for us every time we hear positive reviews such as this. We really appreciate the great rating received and your recommendation. We hope to welcome you back to the hotel soon! Kind Regards, Federica

      Responded October 04, 2019
      Park Plaza London Riverbank
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