Professional and friendly staff”

We booked a triple room from 18/03/2020 to 21/03/2020 but due to the decrease of flights and closing the borders in Australia we had to check out on 19/03/2020. We were planning to request a refund from Agoda but the reservation staff were very helpful and gave us a refund for two days straightaway. It was a suite which was very clean and the location was very convenient. Breakfast was excellent. Unfortunately, we had to leave early but next time when we visit London we will definitely stay at Park Plaza London Riverbank Hotel.

Calm clean oasis in excellent location ”

I wanted somewhere I would feel safe for a solo trip to London where I would be arriving late in the evening. Park Plaza London Riverbank was perfect with friendly and helpful staff and beautiful spacious rooms. Such a treat to be able to walk back to my hotel and climb into a clean comfortable bed after a long day. I was very pleased to be upgraded to a beautiful room with a view of the river. Thank you

Fran from Australia”

My husband and I stayed at Park Plaza Riverbank London for 3 nights and we were very comfortable. The room was spacious, clean and comfortable. It was a short walk to the train station and there is a great little pub called "The Rose" and other excellent restaurants close by. The staff were very friendly and helpful and we would definitely stay at this hotel again.

london visit”

our room was gorgeous and very comfortable. location was super, walking distance to most of London's main attractions. and, there was a bus stop very close. we paid a bit extra , when we arrived, to upgrade to a better view. well worth it! a "million dollar" view of London! compared to other London hotels, we found online, this price was SUPER, for what we got! We would love to stay there again, and see more of London, as 3 days was not long enough.

Nice hotel.great location”

Very good hotel. Great location for the cricket at the Oval. Very good for London attractions. 5 minutes walk to the Tube. Good walks on the riverbank. Like with many London hotels the price is high but this is a very good hotel.

Excent facilities -great value”

This is a very modern hotel which looks to be recently refurbished. The rooms are well appointed -separate shower and bath etc. I paid a bit more for an excellent river view with the palace of Westminster, Big Ben etc in full view. Breakfast - included was excellent and meal prices were reasonable for close to Central London. Highly recommended for tourists and buisness people alike.

Amazing Hotel with a beautiful view of the Thames”

Friend and helpful staff. Spacious and beautiful room with a amazing view. Having a drink seeing the view was just a wonderful feeling. Just across the hotel was the riverbank and taking a scroll was delight.

Excellent”

Modern hotel in a central location in London with good facilities. Hotel very clean, and staff friendly and efficient. Concierge services excellent on information relating to travel around London. Restaurant has a wide selection of food at reasonable prices.

Very accommodating staff”

We arrived very early from an overnight international flight. They went out of their way to get a room cleaned for us so we could freshen up before starting our day sightseeing. We also commissioned the hotel's car service to take us to the airport. The driver gave us a detailed narrative of the sites we were passing. He even stopped at the football stadium so we could take a picture. The service at this hotel is outstanding! If we visit London again, we will definitely stay here!

Riverfront room with postcard view”

Decent clean hotel. Good sized room compared to other London hotels of the same class. 10min walk to Vaxall tube or use bus for connection with stops right outside the hotel door. Only negative point is the leaking water from the shower door which even after repeated complaints could not be fixed in the 5days we stayed there. Room in front has postcard view of the Thames and Parliament House, esp beautiful at sunset.

Lovely stay”

Stayed Sat-Mon on London Marathon weekend. Apart from the evening after the race the hotel was quiet. Obviously the evening after the race people were celebrating so the restaurant / bar etc was noisey, nothing major though. The hotel itself is very nice but I think little bits are due for a refurb. I stayed in an executive suite, lovely but I did notice some of the furniture and carpets are now looking tired. The sofa in the room was grubby and badly stained in places, just from lots of use but it's something you notice. Door to the bathroom had dropped so everytime we went in there you had to fight to get out. It was all minor stuff and I may be just being picky but when your paying quite a bit for these hotels I feel you need an honest feedback. The staff however were fantastic, nothing is too much trouble. Room service and food was fantastic. Definitely no complaints there 😀

Depends on the purpose of your trip”

The hotel location is about 800 meters or 10 mins walk away from the nearest underground tube station, which isn't the most convenient if you depend a lot on the tube for your commute. When I stayed there late September 2019, the Vauxhall station also closed the from entry (exit only) during peak hours. This added to the inconvenience. However, it is away from the very busy shopping belt as well as traffic jams, which is good if you are in London for business. Hotel itself is clean, with friendly staffs. But breakfast was the same everyday, and I wish there would be some variety.

Memorable staying”

I will never forget our staying is this hotel during this lifetime occasion. I really believe that the hotel have the best views in London, very romantic, and its location is perfect even to walk to Southbank area. The staff are very well trained and always delighted to make your stay memorable. I was surprised with this hotel, I was not expected to be so good as it was. We will definitely return!

Amazing”

This hotel is amazing. My self and my son stayed here for a weekend break in London and I can honestly say I would stay here again without any shadow of a doubt. The room was immaculate, the beds were so comfortable, the staff were helpful and courteous. We loved every second.

Nice hotel But”

This is a nice hotel. Lots of building work going on at the moment. View was onto someone's balcony across the small road and railway lines. Book a basic room for our night into London. For some unknown reason they put me in a wheelchair access room. Ask at the desk why and they told me that these are the rooms this site book. Will take this futher. If this is the case I will not use this site again

Nice Place To Stay but Not Perfect ! ”

Our first trip to London. Overall it was a good hotel. Clean and rooms were spacious enough for 2 people. There was kettle and mini fridge inside...which we used. We had partial view of the river Thames. No major problems, however walls in the room we stayed in were thin. Late at night we heard TV noises coming from another room. The desk staff tried but could not do anything about it. When you open a window the construction noise could be heard very early in the morning. There aren't any major market places or restaurants near by either. No observation deck to see Big Ben from. We stayed on the 7'th floor 4 Nights. Traveled for vacation.

Unexpected extra cost but superb views of London”

Once we had sorted out our room problem we had a wonderful stay. I had booked the room online under the impression that we were getting a riverside room with views. When I arrived the room was dismal, dark, sunless and viewless. It was quite a depressing place. I immediately complained to the desk and was told that was the category I had booked, in which case the online system was quite misleading. I was unwilling to have our short London stay ruined so I paid the upgrade and we were immediately transferred to a beautiful riverside room. Only lingering (slight) problem was the presence of some kind of annoying, scented air-freshener which seemed to be built into the ventilation system. It would be good that have this controllable at room level as it can generate an allergic reaction.

Excellent”

A very good hotel close to the main sites. Comfortable room, great beds and a good gym. The breakfast was also good but the number of people and the design of the Buffett areas meant there were queues for the hot food in particular. Overall , a good value stay in London.

peaceful”

enjoyable & problem free The above is a summary of my stay at the Park Plaza - why does the text have to be at least 50 characters long?

Amazing hotel well worth the money!! ”

Amazing hotel, lovely staff, so many options for London hotels you won’t be disappointed here