Park Plaza Sherlock Holmes Hotel
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Park Plaza Sherlock Holmes Hotel

108 Baker Street England, Marylebone, London, United Kingdom, W1U 6NF
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Superior Double - Bed Park Plaza Sherlock Holmes Hotel
Superior Double - Bed
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    Superior Double - Bed Park Plaza Sherlock Holmes Hotel
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    Park Plaza Sherlock Holmes Hotel Reviews

    7.6
    Very good
    /10
    (59 reviews)See what guests said
    8.8
    Excellent

    "Rooms were good location great staff very helpful"

    Eileen

    -

    January 10, 2019

    7.8
    Very good service
    Recommended by 91% of guests

    Things you’ll love about Park Plaza Sherlock Holmes Hotel

    Things you'll love

    • 200 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.7
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • The Antiques Day Trip50 m
  • Baker Street160 m
  • Baker Street Tube Station200 m
  • Cadenheads Whisky Shop and Tasting Room240 m
  • Ginger Pig250 m
  • Mercer260 m
  • Madam Tussaud's260 m
  • Daunt Books270 m
  • Divertimenti270 m
  • Marylebone High Street280 m
  • Value for money6.8
    Location rating8.7
    Nearest airportLondon City Airport (LCY)
    Distance to airport14.3 km

    Rooms available at Park Plaza Sherlock Holmes Hotel

    Heritage Deluxe King Room
    Heritage Deluxe King Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 single beds and 1 double ...
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    Executive Twin
    Executive Twin
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 2 single beds
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    Superior Double
    Superior Double
    ...
    • Room size: 17 m²/183 ft²
    • Non-smoking
    • 1 double bed
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    Studio King Suite
    Studio King Suite
    ...
    • Room size: 29 m²/312 ft²
    • 2 bathrooms
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    King Suite
    King Suite
    ...
    • Room size: 29 m²/312 ft²
    • 2 bathrooms
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    Chiltern Townhouse King Suite
    Chiltern Townhouse King Suite
    ...
    • Room size: 29 m²/312 ft²
    • Shower
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Non-smoking
    • Shower
    • 2 single beds
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    1 Bedroom Executive
    1 Bedroom Executive
    ...
    • Non-smoking
    • Shower
    • 1 queen bed
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    Executive Single
    Executive Single
    ...
    • Non-smoking
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    1 Bedroom Superior
    1 Bedroom Superior
    ...
    • Non-smoking
    Enter dates to see prices
    Have a question for Park Plaza Sherlock Holmes Hotel?

    What people love about Park Plaza Sherlock Holmes Hotel

    • 8.8
      Excellent

      "Room service- fast and hot tasty food."

      Donna

      |

      April 10, 2017

    • 8.0
      Very good

      "Staff are friendly and helpful."

      Vanessa

      |

      June 16, 2018

    • 9.6
      Exceptional

      "Good size clean room with very comfortable beds and quality bed linen."

      Caroline

      |

      January 14, 2019

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    More about Park Plaza Sherlock Holmes Hotel

    More about Park Plaza Sherlock Holmes Hotel

    8.8
    Excellent

    "Excellent location and good value ! Only downsides;"

    Donna

    |

    April 10, 2017

    An overview

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    What they offer

    8.0
    Very good

    "Nice environment and conveniently situated, near the undergr..."

    Vanessa

    |

    June 16, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    Paddington Station First Class Lounge
    200 m British, Gluten Free
    Baker Street Food Station
    220 m British, Cafe, Italian
    Natural Kitchen - Baker Street
    230 m British, Gluten Free, Grill
    American cuisine
    American cuisine
    Sports Bar & Grill Marylebone
    520 m American, Bar, British
    Black & Blue Steakhouse - Wigmore Street
    670 m American, British, Gluten Free
    The Lockhart London
    720 m American
    European cuisine
    European cuisine
    Nando's - Baker Street
    60 m European, Fast food, Portuguese
    Galvin Bistrot de Luxe
    200 m European, French
    Orrery
    400 m European, French, Gluten Free

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Park Plaza Sherlock Holmes Hotel from real guests

    Agoda Reviews (59)
    7.6
    /
    10
    Cleanliness7.7
    Facilities7.0
    Location8.7
    Room comfort and quality7.1
    Service7.8
    Value for money6.8
    Provided by verified guests of Agoda
    All languages
    All guests (59)
    All room types
    Showing 43 verified guest comments
    123
    2.0
    Martin
    Couple
    Superior Double
    Stayed 1 night in April 2019

    Very nice ”

    The sherlock theme ran through out the hotel , the staff are more than helpful nothing is an effort, food is lovely, pleased with out stay and we will be going back

    Reviewed April 22, 2019

    Dear Martin, Thank you for taking the time to share your feedback. We are delighted to see that you loved the theme and that you found the food lovely. Your remarks about the staff are much appreciated and we are happy that we managed to meet your expectations. We are looking forward to accommodate you on your next visit. With many thanks and kindest regards, Bogdan Rotaru Night Manager

    Responded April 28, 2019
    Park Plaza Sherlock Holmes Hotel
    9.6
    Exceptional
    Caroline from United Kingdom
    Couple
    Stayed 1 night in January 2019

    Excellent hotel”

    Great location, very good value for money hotel. Good size clean room with very comfortable beds and quality bed linen. Well equipped bathroom with huge walk in shower and plenty of hot water. Definitely recommend this hotel. We didn’t have breakfast though as there are many restaurants in locality to choose from and we didn’t fancy eating in a windowless basement room.

    Reviewed January 14, 2019

    Dear Caroline, Thank you for taking time to review Park Plaza Sherlock Holmes. We are delighted to know you enjoyed your recent stay with us and we hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager

    Responded January 31, 2019
    Park Plaza Sherlock Holmes Hotel
    8.8
    Excellent
    Eileen from United Kingdom
    Business traveler
    Superior Double
    Stayed 2 nights in January 2019

    Lovely clean hotel ”

    Rooms were good location great staff very helpful

    Reviewed January 10, 2019

    Dear Mrs. Eileen, Thank you for taking time to share your feedback in regards of your recent stay at Park Plaza Sherlock Holmes Hotel! We are glad to see that you have enjoyed your stay and found our location convenient. Only on behalf of the entire staff here at "Sherlock" we would like to thank you for the kind words regarding the staff. We are looking forward to welcome you again in future. Kind regards, Lavinia Ravas Guest Relations Manager

    Responded January 10, 2019
    Park Plaza Sherlock Holmes Hotel
    9.2
    Exceptional
    eileen from United Kingdom
    Business traveler
    Superior Double
    Stayed 1 night in January 2019

    Lovely hotel”

    Good rooms clean Couldn’t open mini bar Lobby area cold Staff excellent

    Reviewed January 08, 2019

    Dear Mrs. Eileen, Thank you for taking time to share your feedback in regards of your recent stay at Park Plaza Sherlock Holmes Hotel! We are glad to see that you have enjoyed your stay and found our location convenient. Only on behalf of the entire staff here at "Sherlock" we would like to thank you for the kind words regarding the staff. We are looking forward to welcome you again in future. Kind regards, Lavinia Ravas Guest Relations Manager

    Responded January 10, 2019
    Park Plaza Sherlock Holmes Hotel
    10.0
    Exceptional
    Pierre from Canada
    Couple
    Heritage Deluxe King Room
    Stayed 2 nights in December 2018

    Excellent hotel”

    Great service, comfortable and clean room.

    Reviewed December 13, 2018

    Dear Mr. Pierre, Thank you for taking time to share your feedback in regards of your recent stay at Park Plaza Sherlock Holmes Hotel! We are glad to see that you have enjoyed your stay and found our rooms comfortable. Only on behalf of the entire staff here at "Sherlock" we would like to thank you for the kind words regarding the staff. We are looking forward to welcome you again in future. Kind regards, Lavinia Ravas Guest Relations Manager

    Responded January 10, 2019
    Park Plaza Sherlock Holmes Hotel
    8.0
    Excellent
    Vanessa from Australia
    Solo traveler
    Superior Double
    Stayed 1 night in June 2018

    Cosy and friendly ”

    The decor creates a lovely atmosphere. Room and bed were comfortable and very clean. Staff are friendly and helpful. Nice environment and conveniently situated, near the underground station, and many shops and attractions.

    Reviewed June 16, 2018

    Dear Vanessa, On behalf of entire Park Plaza Sherlock Holmes Hotel stuff we would like to kindly thank you for taking time to review our hotel! We are glad to see that you have enjoyed your stay with us and we are looking forward to welcome you again in future! Kind regards, Lavinia Ravas Guest Relations Manager

    Responded June 22, 2018
    Park Plaza Sherlock Holmes Hotel
    5.2
    kow from Malaysia
    Couple
    Stayed 8 nights in July 2017

    Above average”

    Park Plaza should train their foreign housekeeping workers to talk and understand English. Some of their staff were unfriendly and unwilling to help

    Reviewed July 18, 2017

    Dear Mr Kow, Thank you for your review. I apologise for the unpleasant experience you had with our Housekeeping staff. Please be sure that your comment has been reported to the Housekeeping Manager who will follow up directly with the team. We hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager

    Responded November 09, 2017
    Park Plaza Sherlock Holmes Hotel
    8.0
    Excellent
    Wenxiu from Singapore
    Business traveler
    Superior Double
    Stayed 6 nights in May 2017

    Very good”

    hotel did not receive my hotel bookings from agoda and it delayed my check in. probably need to work on this. :)

    Reviewed May 15, 2017

    Dear Wenxiu, Thank you for your feedback. We apologise for the inconvenience experienced upon check-in. I hope our reception team dealt with it efficiently and that later on you enjoyed your stay with us. We hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager

    Responded November 09, 2017
    Park Plaza Sherlock Holmes Hotel
    8.8
    Excellent
    Donna from United Kingdom
    Family with teens
    Executive Twin
    Stayed 1 night in April 2017

    Stayed overnight with my 16yr old daughter ”

    Stayed in a twin exec room 120 (quiet at the back/ 1st floor) for my daughters 16th Birthday. Absolutely fantastic customer service in every way! Made us feel very special, considering how busy they were from the door concierge to the breakfast and cleaning staff. Room service- fast and hot tasty food. Thanks again for making my daughters birthday extra special! Excellent location and good value ! Only downsides; The creaky wooden floors within the room and glass bathroom door to the bathroom, making some feel uncomfortable about using the bathroom. I would definitely stay again if they had a room without the glass door to the bathroom.

    Reviewed April 10, 2017

    Dear Donna, Thank you for your feedback. We are delighted to know you had an enjoyable stay with us and that your daughter had nice birthday celebrations. We hope to welcome you back in future. Kind Regards, Martin Errico Guest Relations Manager

    Responded November 09, 2017
    Park Plaza Sherlock Holmes Hotel
    10.0
    Exceptional
    Mike from United Kingdom
    Business traveler
    Superior Double
    Stayed 1 night in November 2016

    It was like being at home comfortable staff were excellent”

    Staff and facilties

    Reviewed November 30, 2016
    8.0
    Excellent
    Fu from China
    Business traveler
    Superior Double
    Stayed 2 nights in November 2016

    the location is great, all places are reachable either by walking distance of metro, the metro station just on the other side of the street. ”

    The room is small but acceptable, i stayed in the renovated part, so all is good and clean, the stuff is helpful and friendly. the layout of the hotel is a bit complecated like all the old buildings,, but it is intersting, as if you are doing some exploration. i would definitely stay there if i go to london again.

    Reviewed November 18, 2016
    4.8
    Hester from Netherlands
    Business traveler
    Superior Double
    Stayed 1 night in October 2016

    NO HEATING”

    Drafty rooms with no heating. It was too cold in the room to sleep. When checking with hotel they said heating in the building was centrally controlled and they did not turn it on yet because it was not winter. I can honestly say I have a cold now due to the poor conditions.

    Reviewed October 08, 2016
    7.2
    Very good
    Siu from China
    Business traveler
    Superior Double
    Stayed 5 nights in February 2016

    Good Location”

    Good location, a bit old.

    Reviewed March 04, 2016
    4.3
    Sung from Taiwan
    Couple
    Stayed 1 night in March 2015

    Hotel facility should be maintained”

    Location, Location, Location

    Water is not hot enough, staff is not friendly.

    Reviewed June 01, 2015
    5.0
    Sung from Taiwan
    Couple
    Superior Double
    Stayed 1 night in April 2015

    Disappointed”

    Location, Location, Location

    The room type is totally different from what we saw on the internet. The water is not hot enough and the shower room door is broken.

    Reviewed June 01, 2015
    6.3
    Good
    John from United Kingdom
    Family with teens
    Superior Double
    Stayed 3 nights in July 2014

    Not too shabby Watson”

    Location, Price, breakfast

    A little tight as we were a family of 3 and perhaps we hadnt made that clear at booking, but staff helped us out and made it work

    Reviewed October 19, 2014
    9.0
    Exceptional
    Shae from Australia
    Solo traveler
    Stayed 4 nights in September 2014

    Nice hotel great location ”

    Location, value, room

    Really good stay, close to marylebone high st, great restaurants around, we had a great quiet room in the centre of the hotel. Had a great massage but the spa and gym facilities are very tired. Apart from that great stay, good value for central London

    Reviewed September 06, 2014
    5.0
    Muneeb from United Kingdom
    Family with young children
    Stayed 2 nights in August 2014

    My stay ”

    Location smoking area parking
    Reviewed September 02, 2014
    8.0
    Excellent
    Luen from United Kingdom
    Family with teens
    Superior Double
    Stayed 4 nights in June 2014

    good”

    good location, friendly employees, clean

    good

    Reviewed June 23, 2014
    5.7
    Claire from Ireland
    Business traveler
    Stayed 3 nights in February 2014

    Small room would not describe it as "executive@”

    Location
    Reviewed February 15, 2014
    123
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    |Very good 7.6
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    • Excellent location
    • British Museum
    • Baker Street Tube Station is within 0.2 km