Park Plaza Victoria Hotel
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Park Plaza Victoria Hotel

239 Vauxhall Bridge Road, Westminster, London, United Kingdom, SW1V 1EQ
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Executive Double Park Plaza Victoria Hotel
Executive Double
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     Park Plaza Victoria Hotel

    Park Plaza Victoria Hotel Reviews

    8.3
    Excellent
    /10
    (236 reviews)See what guests said
    9.6
    Exceptional

    "Many good value restaurants are close by."

    James

    -

    September 30, 2018

    8.4
    Excellent cleanliness
    Recommended by 86% of guests

    Things you’ll love about Park Plaza Victoria Hotel

    Things you'll love

    • 210 meters to public transportation

    • Located in heart of London

    • Free Wi-Fi in all rooms!

    • Sauna

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Buckingham Palace760 m
  • St. James's Park1.11 km
  • Houses of Parliament1.22 km
  • Westminster Abbey1.28 km
  • Big Ben1.36 km
  • London Eye1.83 km
  • British Museum2.95 km
  • Tower Bridge4.74 km
  • Tower of London4.76 km
  • Camden Market5.44 km
  • This property is in high demand!

    Last booked 8 hours ago

    Value for money8.0
    Location rating9.0
    Nearest airportLondon City Airport (LCY)
    Distance to airport13.2 km

    Rooms available at Park Plaza Victoria Hotel

    8.4
    Excellent
    Room comfort & quality
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 56 m²/603 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Executive Studio
    Executive Studio
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed and 1 sofa be...
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    Superior Double
    Superior Double
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Executive Twin
    Executive Twin
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Executive Double
    Executive Double
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Queen
    Superior Queen
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Executive Studio (3 Adults)
    Executive Studio (3 Adults)
    ...
    • Room size: 30 m²/323 ft²
    • Shower and bathtub
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Executive Triple
    Executive Triple
    ...
    • Non-smoking
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    Executive Single
    Executive Single
    ...
    • Non-smoking
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    Have a question for Park Plaza Victoria Hotel?

    What people love about Park Plaza Victoria Hotel

    • 10.0
      Exceptional

      "For London, I thought this room was big and comfortable."

      Andrea

      |

      April 9, 2018

    • 8.4
      Excellent

      "The hotel location is very convenient when you travel via train."

      Mareike

      |

      November 27, 2017

    • 10.0
      Exceptional

      "The staff could not have been more welcoming and helpful and the apartment was fabulous, very comfortable with a great view."

      Sarah

      |

      May 2, 2016

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    More about Park Plaza Victoria Hotel

    More about Park Plaza Victoria Hotel

    8.4
    Excellent

    "Pros: near the victoria tube and bus station, lots of restos..."

    patricia

    |

    September 18, 2018

    An overview

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    What they offer

    6.8
    Good

    "Love that it's near Victoria Station & the theater."

    VIVIAN

    |

    May 26, 2016

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    British cuisine
    British cuisine
    Pimlico Fresh
    120 m British, Cafe, Gluten Free
    2 Bridge Place
    180 m British, European, International
    Seafresh Fish Restaurant
    200 m British, Grill, Seafood
    American cuisine
    American cuisine
    Giraffe - Victoria
    60 m American, Contemporary, Gluten Free
    Burger Craft at The White Ferry
    690 m American, Bar, Diner
    American Bar
    1.3 km American, Bar, British
    European cuisine
    European cuisine
    Tozi Restaurant & Bar
    10 m European, Gluten Free, Italian
    JB's Bar and Restaurant
    10 m European
    Kazan
    170 m European, Halal, Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Park Plaza Victoria Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (236)Booking.com Reviews (4887)
    8.3
    /
    10
    Cleanliness8.4
    Facilities8.0
    Location9.0
    Room comfort and quality8.4
    Service8.3
    Value for money8.0
    All languages
    All guests (236)
    All room types

    Show reviews that mention 

    Showing 156 verified guest comments
    12345
    8.8
    Excellent
    Melanie from Singapore
    Business traveler
    Superior Queen
    Stayed 5 nights in May 2019

    Good stay”

    It was overall a good stay. Pros : + Good location - close to Victoria Station + Convenient - near eateries and supermarket + Big room + Comfortable bed + Fluffy clean towels + Spoilt for choice on TV channels + Big gym with shower facilities (extremely good if u need to shower b4 room is ready or have checked out) Cons : - Soft pillows - Could hear noise from adjoining room & from housekeeping (occasionally) as my room was near - Standing shower did not seem to have hot water, thus used the bath tub

    Reviewed May 20, 2019

    Dear Melanie, Thank you for taking the time to share your feedback. We are pleased to see that you enjoyed your time at the hotel, and that your experience with us has been overall satisfactory, and we appreciate your suggestions, and even the critics, which will be useful to improve our service and product for the future. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards Francesco - Guest Relations Manager Park Plaza Victoria

    Responded May 24, 2019
    Park Plaza Victoria Hotel
    10.0
    Exceptional
    Richard from United States
    Couple
    Superior Double
    Stayed 5 nights in April 2019

    Excellent modern spacious room”

    We stayed for five nights and really enjoyed the stay. The bed and bedding were the best we have slept. The breakfast buffet was also excellent. The room controls for lighting, cooling, window drapes, and temperature were very modern and after we leaned how to use then they were great. The location was close to Victory Station and many very good restaurants. I would definitely stay there again.

    Reviewed April 17, 2019

    Dear Richard, Thank you for taking the time to review the hotel. We are pleased to see that you enjoyed your time at the hotel, and that your experience with us has been fully satisfactory, appreciating the convenient location of the hotel, and the modern facilities in the room. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards Francesco - Guest Relations Manager Park Plaza Victoria

    Responded April 20, 2019
    Park Plaza Victoria Hotel
    10.0
    Exceptional
    Nicola from United Kingdom
    Family with teens
    Executive Studio
    Stayed 1 night in April 2019

    Exceptional”

    Came to the Park Plaza for my youngest daughters 18th birthday for 1 night so we could take her to see ‘Hamilton’. Hotel was beautiful, executive studio room was perfect for us 3 girls and the staff, location to the show and facilities were excellent. No hesitation in recommending. Thank you.

    Reviewed April 13, 2019

    Dear Nicola, Thank you very much for taking the time to review the hotel, awarding us with a perfect score, and leaving such nice comments! We are delighted to see that your experience with us has been totally satisfactory, and that you particularly appreciated the customer service received by our staff. On behalf of the entire team, I would like to thank you for your business, with the hope to see you again at Park Plaza Victoria on the next occasion. Warmest regards Francesco Guest Relations manager Park Plaza Victoria

    Responded April 16, 2019
    Park Plaza Victoria Hotel
    9.2
    Exceptional
    Joanne
    Family with teens
    Executive Double
    Stayed 1 night in April 2019

    13 th birthday visit to London ”

    What a Fantastic stay at park plaza Great location really close to Victoria tube and only a short walk away from Buckingham palace ,belgravia and Knightsbridge. The staff were excellent. Nothing was too much trouble The room( executive suite) was large by London standards and clean. The. Bed was heavenly We ate in the lounge bar which was lovely. Rooms were quiet and it was great to have air con , sky tv and free WiFi I was particularly impressed that they send up a cake and a little note for my daughters birthday. I will definitely be staying there again when I visit London.

    Reviewed April 10, 2019

    Dear Joanne, Thank you very much for taking the time to review the hotel, awarding us with such a nice score and comments. We are delighted to receive your amazing feedback, meaning that your experience with us has been fully satisfactory. I really hope that your little daughter had a great time in London, and I am happy to hear that she appreciated the small amenity we sent to the room. On behalf of the entire team, I would like to thank you for your business, with the hope to see you again at Park Plaza Victoria very soon. Warmest regards Francesco - Guest Relations Manager Park Plaza Victoria

    Responded April 11, 2019
    Park Plaza Victoria Hotel
    9.6
    Exceptional
    Jagdish from United Kingdom
    Couple
    Superior Twin
    Stayed 1 night in April 2019

    Exceptional”

    Good location, good size room, staff very friendly, helpful and very approachable. Have stayed in a few London hotels and for once slept and not woken up by noise. Descent lighting in rooms and mirrors to get ready for a night out. Would stay again.

    Reviewed April 09, 2019
    9.2
    Exceptional
    suteerada from Thailand
    Couple
    Stayed 2 nights in January 2019

    Nice clean and good location ”

    I travel in London once a year and I love Victoria location, and this hotel is answer my question. The most we like is location, also the breakfast in the hotel is really nice and lot of choices. we would back to stay here again.

    Reviewed February 18, 2019

    Dear Suteerada, Thank you very much for taking the time to review the hotel and complete our guest satisfaction survey. We are glad to hear that your experience with us has been overall satisfactory. We really appreciate your constructive comments and suggestions, which will be certainly shared within the management team, and considered for future improvements. On behalf of the entire team, I would like to thank you for your business, with the hope to be able to welcoming you again at Park Plaza Victoria on the next occasion. Warmest regards Francesco - Guest Relations Manager Park Plaza Victoria

    Responded March 01, 2019
    Park Plaza Victoria Hotel
    10.0
    Exceptional
    Jean from United Kingdom
    Couple
    Superior Double
    Stayed 1 night in January 2019

    Great stay at Park Plaza”

    Have stayed at Park Plaza before on trips to London and have always been really pleased with the whole experience. Room comfortable and clean plus a comfy bed. Always friendly and helpful staff and great location for us.

    Reviewed January 31, 2019

    Dear Jean, Thank you for taking the time to leave us a feedback regarding your recent stay at Park Plaza Victoria. We are pleased to see that you enjoyed your time at the hotel, and that your experience with us has been totally satisfactory. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards Francesco - Guest Relations Manager

    Responded February 11, 2019
    Park Plaza Victoria Hotel
    10.0
    Exceptional
    Andrea from Hong Kong
    Solo traveler
    Superior Double
    Stayed 2 nights in March 2018

    Spacious room”

    For London, I thought this room was big and comfortable. The bed and pillows were amazing. Will definitely stay here again. Close to Victoria Station. There is a Sainsbury's very close by and a Marks and Spencer Food, along with a good number of restaurants. I also got an early check-in which was wonderful after arriving from a 12 hour flight and two hour wait at border control.

    Reviewed April 09, 2018

    Dear Andrea, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel, and that your experience with us has been totally satisfactory. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards Francesco - Guest Relations Manager

    Responded February 11, 2019
    Park Plaza Victoria Hotel
    8.8
    Excellent
    Bobby from Sweden
    Business traveler
    Superior Twin
    Stayed 1 night in July 2017

    Great location; 3 min walk to gatwick express”

    Located very convenient if you are traveling via gatwick. A nice 30 min walk from Soho. Front desk staff was very helpful and nice! The rooms are nice in general, but the toilets needs some modernizing...

    Reviewed July 11, 2017
    5.2
    Deborah
    Family with teens
    Superior Twin
    Stayed 1 night in March 2019

    Above average”

    Nice looking place, comfortable bed, and convenient location. Room was too warm and couldn't cool it down. No ac Can't comment on the food as I didn't eat there. CRAP SERVICE ALL AROUND. MONUMENTALLY unhelpful. They even sent me to the wrong place when I requested directions. Didn't use facilities but not able to submit revue without filling out ALL the fields.

    Reviewed March 21, 2019

    Dear Deborah, Thank you very much for sharing your experience with us and for posting your comments on Google. We always strive to offer the highest level of service and it would appear that on this occasion we failed to meet your expectations. Your comments will, of course, be forwarded to the relevant management for their attention. We acknowledge and appreciate your constructive criticism as it will help us to improve the quality of the service offered to our guests and, although you express some disappointment, we hope we will have the opportunity to welcome you again and regain your confidence in our brand here in London, by demonstrating the high level of service we are renowned for. Best regards Francesco - Guest Relations Manager

    Responded March 22, 2019
    Park Plaza Victoria Hotel
    2.8
    WAI from Hong Kong
    Family with teens
    Executive Studio
    Stayed 3 nights in February 2019

    Poor service & very dirty !”

    Not money for value. When we arrived at the hotel and ask for the car park location the reception very unprofessional we can’t believe they don’t know how to access the car park !! I ask the help and waiting for long time! The staff impolite and not helpful ! Also when we opened the mini bar fridge it’s very dirty and no body tidy up and have the horrible banana on the fridge! Some of the bath room facilities were broken already! Very upset for as and really not suggest to stay here !

    Reviewed February 23, 2019

    Dear Wai, Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Park Plaza Victoria London we apologize for the concerns you shared about your experience at this hotel. I have addressed the issues you had to face with our management team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Please rest assured that this is not the kind of service and standard of cleanliness we would like to offer to our guests, and we would really appreciate if you could give us another chance and come back to the hotel in the future when, I am sure, we would be able to better serve you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Kind regards Francesco - Guest Relations Manager

    Show more
    Park Plaza Victoria Hotel
    9.6
    Exceptional
    James from United States
    Couple
    Superior Double
    Stayed 3 nights in September 2018

    Near Tourist Attractions & Theatres ”

    Many good value restaurants are close by. Victoria Station subway stop iv also very close. Hotel buffet breakfast is typical quality; however, restaurant changes in the evening. Try the small plates there at night. Lighting in the hallways is a enerhy saving—a bit dark. Bed was comfortable & room was clean. Good value. We would stay here again.

    Reviewed September 30, 2018

    Dear James, Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel, and that your experience with us has been totally satisfactory. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards Francesco - Guest Relations Manager

    Responded February 11, 2019
    Park Plaza Victoria Hotel
    8.4
    Excellent
    patricia from Philippines
    Family with teens
    Executive Studio (3 Adults)
    Stayed 3 nights in September 2018

    good place to be”

    pros: near the victoria tube and bus station, lots of restos close by, very close to lots of places of interest (big ben, theaters, buckingham palace, museums, and parks). staff are polite and helpful. cons: at that time, renovations were ongoing near the entrance area and in the lobby area. booked 2 rooms. 3 pax in a room. for 3 nights. but the toiletries were good for 2 pax only. we have to ask for an additional set for 1 daily.

    Reviewed September 18, 2018

    Dear Patricia, Thank you very much for taking the time to review the hotel and complete our guest satisfaction survey. We are glad to hear that your experience with us has been overall satisfactory. We really appreciate your constructive comments and suggestions, which will be certainly shared within the management team, and considered for future improvements. On behalf of the entire team, I would like to thank you for your business, with the hope to be able to welcoming you again at Park Plaza Victoria on the next occasion. Warmest regards Francesco - Guest Relations Manager

    Responded February 11, 2019
    Park Plaza Victoria Hotel
    8.4
    Excellent
    Mareike from Germany
    Group
    Executive Studio
    Stayed 2 nights in November 2017

    Nice but has some flaws”

    The hotel location is very convenient when you travel via train. The hotel facilities are nice and breakfast is great (no long waiting times like in other hotels) But we also experienced some upsetting things. I had booked the Executive Studio because we traveld in a group of 3 adults. As we checked in the gave us first a very small room that was not as on the picture. They told us that we could get a extra bed (cot) but the room was not spacious enough to fit in this bed without stumbling over each orher. In the room description a sofa bed was mentioned and the room was devided via a wooden wall. After requesting the exact booked room they told us that this would be the room catagory but I luckily had the picture with me and so we could get the room that was equipped like in the description. Second upsetting detail was the bathroom. The sink and especially the faucet were super old and nasty (green and dirty). A hotel in this level should do better.

    Reviewed November 27, 2017
    8.0
    Excellent
    Adam from United Kingdom
    Business traveler
    Superior Double
    Stayed 3 nights in September 2016

    Good standard 4* business hotel. ”

    I like the park plaza brand - proper 4* standard (not an overrated 5 or ambitious 3). You get what you need for a short business trip. Close to Victoria station which is convenient - King St for shopping. No obvious issues.

    Reviewed June 25, 2017
    10.0
    Exceptional
    shirleen from Singapore
    Couple
    Superior Double
    Stayed 5 nights in March 2017

    Near Victoria station. Convenient.”

    Many restaurants nearby. 5mins to Victoria station where there is more shops and eateries. Hotel room is big & comfy. Gym, sauna, steam room available! Bought hop-on hop-off bus tickets and warner studio tickets to Harry Potter Tour at front desk! Boarding point is 5mins walk. Walking distance to BigBen and London Eyes. Very convenient location for tourists like us.

    Reviewed April 07, 2017
    10.0
    Exceptional
    Leah from United States
    Couple
    Superior Double
    Stayed 1 night in February 2017

    Excellent hotel very close to Victoria station. ”

    We stayed one night prior to leaving for Gatwick airport via the Gateick express train from Victoria. Took us four minutes to get to the station. Was very clean and had great facilities. Top notch. Would definitely stay again.

    Reviewed February 17, 2017
    9.2
    Exceptional
    Beverley from United Kingdom
    Couple
    Superior Double
    Stayed 2 nights in May 2016

    Traveling from Victoria to York”

    Our stay for my Husbands surprise 50th Birthday, we stayed two nights, the 2nd day travelling to York. We had a fantastic stay in Park Plaza, all the staff were very nice, the rooms were of good quality and the beds were comfortable. On arrival to our room there was a lovely cake and half bottle of red wine left, this was so nice for my Husband. For all these reasons we would definitely be visiting this hotel again. Thank you!

    Reviewed May 27, 2016
    10.0
    Exceptional
    Sarah from United Kingdom
    Group
    Executive Studio
    Stayed 1 night in April 2016

    All round perfect place”

    We booked an executive suite and arrived early - whereupon we were invited to take up a very cheap upgrade that could be ready immediately. The staff could not have been more welcoming and helpful and the apartment was fabulous, very comfortable with a great view. Literally 2 mins walk from the station so great location and amazingly quiet. We will definitely return.

    Reviewed May 02, 2016
    8.8
    Excellent
    YIP from China
    Couple
    Superior Double
    Stayed 6 nights in March 2016

    Nice experience”

    The location of the hotel is very close to underground services, the room and hotel is clean enough, staff there are helpful and allow me to have early check-in as we have arrived in early morning without any charge, the internet services is good enough for ordinary use.

    Reviewed April 08, 2016
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    Park Plaza Victoria Hotel
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    • Exceptional location
    • Buckingham Palace
    • Victoria Railway Station is within 0.21 km