8.5
Excellent
/10
(15,787 reviews)See what guests said
Housekeeping25
View19
Breakfast14
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular landmarks
London Eye 340 m
Big Ben 540 m
Houses of Parliament 650 m
Westminster Abbey 670 m
St. James's Park 1.21 km
Buckingham Palace 1.74 km
British Museum 2.11 km
Tower Bridge 2.92 km
Tower of London 2.92 km
Camden Market 5.14 km
Nearby landmarks
Mary Seacole Statue 60 m
Leake Street Tunnel 130 m
Florence Nightingale Museum 140 m
London Sea Life Aquarium 170 m
County Hall 180 m
London Aquarium 190 m
London Duck Tours 200 m
Scooterworks 220 m
The Vaults 230 m
South Bank 260 m
Park Plaza Westminster Bridge Hotel

"Location is unique, good breakfast, nice lobby, great valet, polite staff , excellent view from our room."

Dr - December 13, 2019

 Park Plaza Westminster Bridge Hotel
Lobby Park Plaza Westminster Bridge Hotel
Lobby Park Plaza Westminster Bridge Hotel
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4-star Hotel
Free Wi-Fi

Park Plaza Westminster Bridge Hotel

200 Westminster Bridge Road, Waterloo and Southwark, London, United Kingdom, SE1 7UT - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Attention

Don't miss out!

6 travelers are looking at this property right now | 9 travelers have booked today.

Property highlightsRead all 15,787 reviews
Exceptional reputation
Recommended by 91% of guests
Excellent cleanliness
8.7 rating for cleanliness
Excellent facilities on premise
8.5 facilities on premise
Excellent comfort
8.5 room quality and comfort

The price matches the high quality of the hotel and is very worth staying here!

Martin | December 27, 2019

I love the location and the staff at this hotel.

Susan | March 8, 2020

Very clean and very friendly staff!

Martin | December 27, 2019

it’s an okay hotel.

John | December 13, 2019

  • 410 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in London every 4 minutes on Agoda.com
Value for money7.9
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport11.5 km

Rooms available at Park Plaza Westminster Bridge Hotel

8.5
Excellent
Room comfort & quality
Two-Bedroom Suite with Terrace (3 Adults)
Two-Bedroom Suite with Terrace (3 Adults)
...
  • Room size: 95 m²/1023 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Two-Bedroom Suite with Terrace
Two-Bedroom Suite with Terrace
...
  • Room size: 95 m²/1023 ft²
  • Balcony/terrace
  • 1 queen bed & 2 single beds
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Two-Bedroom Apartment
Two-Bedroom Apartment
...
  • Room size: 61 m²/657 ft²
  • City view
  • 2 single beds and 1 king be...
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Studio Triple
Studio Triple
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Two-Bedroom Suite
Two-Bedroom Suite
...
  • Room size: 61 m²/657 ft²
  • Shower and bathtub
  • 2 single beds & 1 king bed
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Studio Double Room with Big Ben View
Studio Double Room with Big Ben View
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
One-Bedroom Family Suite
One-Bedroom Family Suite
...
  • Room size: 52 m²/560 ft²
  • Shower and bathtub
  • 1 double bed & 1 sofa bed
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One-Bedroom Family Suite with Big Ben View
One-Bedroom Family Suite with Big Ben View
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
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Studio Double Room with London Eye View
Studio Double Room with London Eye View
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices
One-Bedroom Suite with Big Ben View
One-Bedroom Suite with Big Ben View
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 1 queen bed and 1 sofa bed
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Frequently asked questions

Does Park Plaza Westminster Bridge Hotel offer hand sanitizer?

Hand sanitizer is available at Park Plaza Westminster Bridge Hotel.

How often do rooms at Park Plaza Westminster Bridge Hotel get disinfected?

Rooms are disinfected every day at Park Plaza Westminster Bridge Hotel.

How frequently are common areas disinfected at Park Plaza Westminster Bridge Hotel?

Common areas of Park Plaza Westminster Bridge Hotel are disinfected daily.

Does Park Plaza Westminster Bridge Hotel check the temperature of people entering the premises?

Park Plaza Westminster Bridge Hotel offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

What time is check-in and check-out at Park Plaza Westminster Bridge Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Park Plaza Westminster Bridge Hotel?

For those who wish to drive their own cars, Park Plaza Westminster Bridge Hotel has a car park that's close to the hotel. Parking is available for an additional charge. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around London with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Park Plaza Westminster Bridge Hotel?

Park Plaza Westminster Bridge Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Park Plaza Westminster Bridge Hotel

  • 10.0
    Exceptional
    Location

    "Lovely hotel , good location just by London Eye , you can walk around all the sights"

    Judith

    |

    August 11, 2019

  • 9.6
    Exceptional
    Location

    "There was close to the attraction and landmark, walking distance to everywhere."

    Cheng

    |

    January 2, 2020

  • 8.4
    Excellent
    Spaciousness

    "Rooms are big and quiet, even though it was near a major train station."

    Toby

    |

    December 25, 2019

Property ranking|Compared to 13,490 London properties
See all rankings
Location score
9.3/10
Room comfort score
8.5/10
Review score - United States
9.2/10
Cleanliness score
8.7/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
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Overall rating:
8.5
Excellent
15,792 reviews
Cleanliness
8.7
Facilities
8.5
Location
9.3
Read all reviews >
What travelers say they love:
Hotel was in a great location compared to some other hotels ...
Toby from Singapore
Group
More about Park Plaza Westminster Bridge Hotel

More about Park Plaza Westminster Bridge Hotel

If what you're looking for is a conveniently located hotel in London, look no further than Park Plaza Westminster Bridge Hotel. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Leake Street Tunnel, Florence Nightingale Museum, London Sea Life Aquarium.

Take advantage of a wealth of unrivaled services and amenities at this London hotel. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, linens to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including fitness center, sauna, indoor pool, spa, massage. Park Plaza Westminster Bridge Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in London.

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Most talked about facilities

Breakfast
39 mentions
Housekeeping
21 mentions
Food & Dining
13 mentions
View
10 mentions

What they offer

8.0
Very good
Staff 

"When I reached the hotel, the staffs were polite & helpful."

Americ

|

March 9, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Full English/Irish

Restaurants on site

Brasserie Joel
Cuisine:French
Menu:Buffet
Ichi Sushi & Sachimi Bar
Cuisine:Japanese
Menu:Buffet

Nearby restaurants

British cuisine
British cuisine
Gillray's Steakhouse & Bar
150 m British, European, Gluten Free
Afternoon Tea at The Library Lounge
170 m British, Gluten Free
Barbarella's
220 m British, Cafe
American cuisine
American cuisine
Black and Blue
420 m American, British, Steakhouse
Horse Bar & Restaurant
440 m American, British
Five Guys
960 m American, Fast food
European cuisine
European cuisine
L'Italiano
50 m European, Gluten Free, Italian
Troia
150 m European, Gluten Free, Greek
Auberge - Waterloo
520 m European, French

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Park Plaza Westminster Bridge Hotel from real guests

Overall rating
8.5
Excellent
From 15792 reviews
9.3Location
8.7Room comfort and quality
8.6Cleanliness
Agoda Reviews (1197)Booking.com Reviews (14590)
Rating via Agoda8.5
/
10
Cleanliness8.7
Facilities8.5
Location9.3
Room comfort and quality8.5
Service8.3
Value for money7.9
High score for London
Rating
9+ Exceptional (264)
8-9 Excellent (126)
7-8 Very Good (100)
6-7 Good (59)
<6 Below Expectation (67)
Time of the year
Mar - May (163)
Jun - Aug (187)
Sep - Nov (150)
Dec - Feb (116)
Don't miss out!Users are booking a place in London every 4 minutes on Agoda.com
All guests (1197)
All room types
All languages

Show reviews that mention 

Showing 616 verified guest comments
12345
9.2
Exceptional
YI from Taiwan
Group
Studio Twin Room
Stayed 3 nights in July 2019

It's a wonderful stay and it completes our trip”

The price is a bit high but for last minute deal it's good. We enjoy the hotel very much. Big room with comfy sofa bed. Not big variety of breakfast but pretty good Location is very convenient, walking distance to many tourist spots. We'd love to come back again

Reviewed July 17, 2019

Thank you again for sharing your valuable feedback with us. I sincerely hope we have the chance of welcoming you back again very soon.

Responded July 19, 2019
Park Plaza Westminster Bridge Hotel
9.6
Exceptional
Henry from Indonesia
Family with young children
Studio King
Stayed 2 nights in May 2019

Exceptional”

Excellent location. You can walk to Big Ben, Eye of London. and cruise boat and hop on Hop off bus is basically very close and just in front of the hotel. Breakfast was also very good. Rather Pricey, hopefully can get better price next time.

Reviewed July 01, 2019

Thank you for sharing your great review with us. I'm delighted you enjoyed so many aspects of your stay with us including our fantastic central location. We hope to have the chance of welcoming you back in the future.

Responded July 04, 2019
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Mel from United Kingdom
Group
Studio Twin Room
Stayed 2 nights in July 2019

Like the movies ”

We went for my Daughters 18 th Birthday to see Magic Mike show and shopping . From instantly walking into the hotel you know your in for a treat . The location is fantastic , everything you need is on the doorstep . The embankment with shrek / London eye etc is a 5 minute walk . The swimming pool is beautiful and not over crowded you just book a slot and it’s 20 people at a time . Looking at booking again for our next stay already .

Reviewed July 18, 2019

Happy Birthday again to your daughter Mel, it sounds like she had a memorable trip to London. We hope to have the pleasure f welcoming you back again soon.

Responded July 19, 2019
Park Plaza Westminster Bridge Hotel
8.0
Excellent
Sarojini
Family with teens
Superior Double Accessible
Stayed 2 nights in July 2019

Hair dryer plug should be in the bathroom,breakfast crew were slow to bring fried eggs took over hou”

Hair dryer plug should be in the bathroom,light outside the building was on the whole night,breakfast crew was slow to take orders and did not follow through,fried eggs were slow to come(over half hour),previous morning a question was asked and 3 people never came with the answer,need more efficient crew for the breakfast rush.

Reviewed July 17, 2019

Thank you again for sharing your valuable feedback with us. I sincerely hope we have the chance of welcoming you back again very soon.

Responded July 19, 2019
Park Plaza Westminster Bridge Hotel
8.4
Excellent
Muy from Cambodia
Group
Studio King
Stayed 3 nights in May 2019

The hotel room and equipment and the view is breath talking but what I don’t like his their staffs”

With the booking they mention city view to London eyes or Big Ben or webmister bridge so I book 2 rooms for room type studio rooms but when check in at 1:55 pm I only get 1 room first which is the view in front can see a little view but still ok and my room I get at 6 pm sth but they gave me the roof building view then my husband was so mad and went straight to talk with them before they agree to change the room they had refused twice and said that roof building also called city view and I pay a lot for studio room. So disappointed

Reviewed May 04, 2019

Thank you for taking the time to share your review regarding your recent stay with us, we appreciate all your valued feedback.

Responded May 07, 2019
Park Plaza Westminster Bridge Hotel
9.2
Exceptional
Kim from United Kingdom
Family with teens
Superior Twin Internal View
Stayed 3 nights in July 2019

Overall very good”

Bad point, paid for executive club and was asked to leave at 8pm even though I had not finished my drink, stop drinks at 8pm that’s fine but at least let you finish your drink, was not even allowed to take back to my room so was poured out?!?!?!?!?!?

Reviewed July 06, 2019

Thanks for sharing your feedback Kim. We appreciate your comments.

Responded July 08, 2019
Park Plaza Westminster Bridge Hotel
9.6
Exceptional
Suresh from United Kingdom
Couple
Studio King
Stayed 1 night in July 2019

Exceptional”

Friendly helpful staff. Nice modern looking hotel. Great location.

Reviewed July 23, 2019

Thank you for taking the time to share your review regarding your recent stay with us. We are delighted to see that you enjoyed your stay with us. It was a pleasure looking after you.

Responded July 24, 2019
Park Plaza Westminster Bridge Hotel
8.0
Excellent
Jung from South Korea
Family with teens
Studio King
Stayed 4 nights in July 2019

Good place but poor breakfast and food”

Convinient transport, Clean hotel but poor food.

Reviewed July 21, 2019

We are pleased to see you enjoyed the great central location Jung. We hope to see you and you family back again soon.

Responded July 22, 2019
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Albert from United States
Solo traveler
Superior Twin Internal View
Stayed 3 nights in May 2019

Al G from USA”

Great location, great staff, breakfast was great. I ate in the hotel restaurant “Joel”, food was very good, reasonably priced. FYI Part of the House of Parliment building and Big Ben is under renovation and parts of it are covered in scaffolding. This is the view across the bridge the hotel lobby / rooms which may or may or not be a dealbreaker for some.

Reviewed May 29, 2019

Thanks for the great review Albert. We hope to see you back soon.

Responded May 30, 2019
Park Plaza Westminster Bridge Hotel
9.6
Exceptional
PHILIP
Couple
Superior Double Accessible
Stayed 2 nights in May 2019

Special Anniversary Weekend at a world class hotel”

I have stayed at the Westminster Plaza since the first year the hotel opened, this has hotel has never failed to impress me with the quality of service hygeine food and entertainment above all the staff are welcoming and very helful. On this occasion being our wedding anniversary the Westminster Plaza made our welcome a very special occasion with a room upgrade lovely greetings in our room with a bottle of champange on ice, how thoughtful, such a lovely surprise. Thank you for making our stay extra special a 6 star service we will be happy to return on our next visit to London.

Reviewed May 24, 2019

Happy Anniversary again Philip, hope to see you back again soon.

Responded May 30, 2019
Park Plaza Westminster Bridge Hotel
9.2
Exceptional
Jamie
Couple
Superior Double Internal View
Stayed 1 night in May 2019

Class hotel, superb location!”

Easily one if the best beds I've ever slept in. View of Westminster bridge from your room. Bath and shower in the room. Cost of the room was good value just £20 per person for breakfast is madness. Overall would definitely love to stay again when I'm in London.

Reviewed May 20, 2019

Delighted you loved the great central lcoation

Responded May 30, 2019
Park Plaza Westminster Bridge Hotel
9.2
Exceptional
Nichola
Couple
Superior Double Accessible
Stayed 1 night in May 2019

Lovely hotel and great restaurants ”

Pros - value for money, great on site restaurants good location and view Cons- my room had nowhere to sit and do hair and makeup and lighting was bad for doing makeup had to do it in bathroom which was hot and steamy as we where getting ready to go out

Reviewed May 18, 2019

Thank you for taking the time to share your review, we appreciate all your feedback

Responded May 30, 2019
Park Plaza Westminster Bridge Hotel
8.8
Excellent
Pauleene
Solo traveler
Superior Double Accessible
Stayed 1 night in May 2019

Great location”

I made a last minute decision to stay in London overnight and the price was reasonable. It was the last room at that price . The room and facilities were very good although lighting atmospheric could do with more light in the hallway where the mirrors are.

Reviewed May 14, 2019

Thank you for taking the time to share your review, we appreciate all your feedback

Responded May 30, 2019
Park Plaza Westminster Bridge Hotel
8.0
Excellent
Daniel
Couple
Superior Double Internal View
Stayed 2 nights in May 2019

Overall Disappointed.”

First night of our stay we were kept up by very loud drilling from approximately 11pm-1am, we contacted reception but did not resolve the issue, we also went to reception the next morning to see if we could move rooms as we had a very bad sleep and needed the sleep for the following day, I had no luck with this so we had to stay in the same room and hope the drilling did not keep us up the following night aswell. Apart from this the stay was enjoyable and the hotel was as we expected, very clean, modern, stylish and the central location made travelling easier but the experience we’ve had puts a dampener on our very special weekend in London.

Reviewed May 06, 2019

Thanks for taking the time to share your feedback. I can see from our internal records that the security team fully investigated and could not find anything. Our engineering team work daytime hours to carry out any works.

Responded May 07, 2019
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Lisa
Group
Studio King
Stayed 1 night in April 2019

Lovely hotel”

Just 5 min walk from Waterloo station. Hotel was lovely, we only used the bar facilities, as we booked late didn’t realise they had a spa area. Staff were friendly and welcoming. Would recommend this hotel for it location and value for money

Reviewed April 29, 2019

Thanks for the fantastic review and recommendation Lisa, it was a pleasure looking after you.

Responded May 02, 2019
Park Plaza Westminster Bridge Hotel
8.0
Excellent
siak from Malaysia
Business traveler
Superior Double Internal View
Stayed 2 nights in November 2018

good hotel as expected.”

hotel front counter checked me in a room that is still under cleaning. kettle was dirty but they brought me a clean one after my feedback. location is good and near to train station, big ben, london eye. room is spacious. satisfied overall.

Reviewed December 01, 2018

Thanks for sharing your feedback Siak

Responded December 05, 2018
Park Plaza Westminster Bridge Hotel
8.8
Excellent
Marian from Australia
Couple
Superior Double Internal View
Stayed 6 nights in September 2018

Fantastic base to explore London”

Modern hotel with large rooms, excellent shower and lovely elemis spa products. Good gym facilities and pool and although we didn’t have time to use the spa it did look nice and relaxing. We were given a very early check-in which was much appreciated as we had come after a very long flight from Australia. It is literally across the Westminster Bridge and there are 2 tube stations within walking distance making it a great base to explore London. The popular attractions including London eye and dungeon and Shrek are at your doorstop.

Reviewed September 20, 2018

HI Marian, Delighted to read that we were able to get you into your room earlier after your long flight. I am pleased you enjoyed your stay with us and I hope we have the pleasure of looking after you again on your next trip to London.

Responded September 21, 2018
Park Plaza Westminster Bridge Hotel
7.2
Very good
Simon from Australia
Family with teens
Studio King
Stayed 7 nights in July 2019

Stay was Okay”

Room was okay, been in a lot smaller rooms so was okay for 2 adults 2 teenagers, kids on a sofa bed. Pool is too small for such a massive hotel, you have to book a slot to swim in otherwise you can’t use facilities and no children allowed after 7:30..... gym is okay, but small. Food was very good in hotel. Location is excellent, right behind the Eye of London and easy walk to Westminster Abby and surrounding areas. Staff, senior staff all great, lower staff, don’t think they care, little things, had to call for replacement of toilet supplies as wasn’t replenished when they cleaned room, kept giving us shampoo but we were only using body wash, so ended up with 4 bottles of shampoo and no body wash on last day, As for price, we’ll its London, everything is expensive. But overall, it is in a great location and l would stay there again but only for business or if didn’t have kids.

Reviewed July 10, 2019

Thank you for taking the time to share your feedback regrading your recent stay with us. I am sorry that we did not fully meet your expectations during your stay. We appreciate all your valuable feedback.

Responded July 14, 2019
Park Plaza Westminster Bridge Hotel
5.2
Ray from United States
Couple
Superior Double Accessible
Stayed 3 nights in June 2019

Above average”

I had a miserable over 10 hour flight, lengthy cab drive from Gatwick, abd bumper to bumper, stop -n-go London traffic getting to the Hotel. I had to go so bad, I was in pain. Needless to say, I was not in the best mood upon arriving to the front desk. I was received with a cold, stern attitude from the millennial from desk receptionist, which I immediately questioned because I did not appreciate the tone. This of course led to a confrontation about the room I was given ... so I asked for the manager. I did not get his name, but after all was said and done ... I basically ended up SOL. I paid way to much $$ for the reception I received. There was absolutely no understanding or compromise. I travel to London a lot and as a result of my experience with these people, I will never again stay at any of their properties. Thanks for nothing

Reviewed July 10, 2019

Thank you for taking the time to share your review regarding your recent stay with us. I am sorry to hear that your travel experience to London was not as plane sailing as you would have hoped for. I am disappointed that you did not like your room allocation. Our accessible rooms come with majority of the same great features as our other rooms, just with some additional facilities to make the room easier to use. We appreciate your your valuable feedback and are sorry not to have met your expectations.

Responded July 14, 2019
Park Plaza Westminster Bridge Hotel
6.4
Good
Hazar from United Kingdom
Solo traveler
Superior Double Internal View
Stayed 1 night in July 2019

There are cheaper hotels of same quality ”

I have stayed here before and the prices have increased despite the menu being shrunk to a very small bad list of choices. When I stayed here a while back the food was great, this time it was s**t. It’s the only word I can use to describe it. The room was quite but as I stay in a lot of hotels Around the area I can definitely say this hotel is too expensive for what it is.

Reviewed July 08, 2019

Thank you for taking the time share your feedback regarding your recent stay here with us. We are sorry to see that we did not meet your expectations during your visit. We have a dedicated Guest Relations Team on hand 24/7 that are always ready and able to assist guests with queries during their stay. We would have welcomed the opportunity to address and investigate your concerns had you of brought them to our attention during your stay. We're here to help.

Responded July 14, 2019
Park Plaza Westminster Bridge Hotel
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  • Exceptional location
  • London Eye
  • Lambeth North Tube Station is within 0.4 km
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