Excellent8.2
Based on353reviews
Park Plaza Westminster Bridge Hotel
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9.1 Exceptional location
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9.1Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Daily housekeeping

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Nearest essentials

  • Airports
    • 12 km
    • London City Airport (LCY) - London
    • 32 km
    • Redhill Airport (KRH) - Salfords
  • Bus and rail stations
    • 200 meters
    • Waterloo Railway Station
    • 400 meters
    • Lambeth North Tube Station
  • Hospital or clinic
    • 2.1 km
    • Guys And St Thomas
  • Pharmacy
    • 350 meters
    • Boots
  • Convenience store
    • 200 meters
    • WHSmith
  • Cash withdrawal
    • 80 meters
    • ATM

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Verified traveler reviews

Agoda Reviews (353)
Booking.com Reviews (11303)

8.2

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  • Cleanliness 8.5
  • Facilities 8.1
  • Location 9.1
  • Room comfort and quality 8.5
  • Service 8.0
  • Value for money 7.5
  • Cleanliness 8.5
  • Facilities 8.2
  • Location 8.8
  • Room comfort and quality 8.3
  • Service 7.4
  • Value for money 6.8
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.9
  • Room comfort and quality 8.5
  • Service 7.9
  • Value for money 7.4
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 9.3
  • Room comfort and quality 8.7
  • Service 8.1
  • Value for money 7.6
  • Cleanliness 8.8
  • Facilities 9.1
  • Location 9.4
  • Room comfort and quality 8.1
  • Service 8.4
  • Value for money 7.9
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 9.5
  • Room comfort and quality 8.8
  • Service 8.1
  • Value for money 7.7
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 8.8
  • Service 8.1
  • Value for money 7.8
Provided by verified guests of Agoda
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6.4
Fredrik from Sweden
Family with teens
Studio Twin Room
Stayed 3 nights in April 2017
Breakfast in the cellar ”
Amazing that a hotel in this class put their clients in a extremely loudly cellar. One of the worst breakfast experiences ever.
Reviewed May 02, 2017
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9.2
Jamea from United States
Solo traveler
Superior Double Accessible
Stayed 5 nights in April 2017
The Perfect Place”
I really enjoyed my stay at the Park Plaza Westminster Hotel. It was the perfect location to learn and explore all of London. Everything thing from Big Ben, Westminster Abbey, London Eye, Buckingham Palace, the underground metro, and lots more were within steps away. Not to mention the super friendly and helpful concierge who suggested great ideas for the week. Although the food was a bit pricey is was delicious.
Reviewed April 18, 2017
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10.0
Deborah from United States
Solo traveler
Studio King
Stayed 4 nights in March 2017
Super hotel, super location”
First timer to London wanting to do a Classic London trip. loved the location -- walking to the Eye; Westminster Abbey; Parliament; tube. I should have stayed there my whole trip. The 4 nights I stayed at this hotel were super. Staff most helpful. Ricardo in Concierge was super.
Reviewed March 30, 2017
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10.0
karen from United Kingdom
Family with teens
Studio King
Stayed 2 nights in March 2017
weekend break”
The hotel was amazing. However we were a little disappointed when we had book a room for 3 adults and they only catered for 2 we had to call reception to rectify this. even the following day they only put enough tea/coffee etc out for 2 guests . The food was excellent and the staff were friendly
Reviewed March 27, 2017
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6.4
TAN from Singapore
Couple
Superior Double Accessible
Stayed 3 nights in February 2017
Location good but too commercial”
Location is good as is nearby almost to all the tourist area. Good location. But too commercial for a couple stay, design of the hotel is a bit too modern for my liking as I am expecting a more London feel. Also, agoda booking put in double bed accessibility which I have totally no idea what is it until I am at the hotel. The staff also try to upgrade me to a bigger room at 75 pounds per night which is totally too much. The staff try to help thou.
Reviewed February 27, 2017
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7.2
Miguel from Canada
Group
1 Bedroom Suite
Stayed 1 night in February 2017
Luxury”
Its luxury at its best. Literally the room is huge and clean. A few minutes away from london eye. London bridge is near and big ben. Near the station which is good. No near convenience store when u needed them around 12midnight and up
Reviewed February 09, 2017
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5.6
craig from United Kingdom
Couple
Superior Twin Internal View
Stayed 1 night in February 2017
My wife booked a special offer room for my birthday as given tickets from our son to go to the Shard”
The issue wasn't really that as it had emergency pull cords and frames everywhere in the gloomy bathroom but the bathroom light didnt have a light switch in there, it could only be turned on by turning on the main lights in the main room which meant in the night you would have to light the whole room up to go use the toilet, plus the basin was blocked, the water took ages to run away..... It really wasn't worth complaining tbh as we were only there for one night.. On Sunday morning it was very very busy there so we were taken to the downstairs temporary hall for breakfast, we were taken to a dirty table and the tea / coffee mugs were also dirty and sticky so we had to get other ones, there were basically tea plates for the breakfast and all the cooked food was warn to cold, not nice at all - Understand its in a prime location right on Westminster bridge and it was very busy but for the £220 we paid we've certainly stayed in much better hotels in London... So we wont be going back there again..Shame really....
Reviewed February 06, 2017
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10.0
Renee from United States
Couple
Superior Double Atrium Facing
Stayed 4 nights in January 2017
Excellent accommodations, super friendly staff, great food, loved it!”
Location and the inn keepers.
Reviewed January 28, 2017
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5.2
Chheang from Cambodia
Family with teens
Studio King
Stayed 2 nights in January 2017
Staff not good ”
Should not charge more on arrived
Reviewed January 25, 2017
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8.8
Jacqueline from Ireland
Family with teens
Studio King
Stayed 3 nights in January 2017
Stylish hotel Friendly welcome great location and facilities ”
Friendly staff and great organisation. Let down by food being luke warm at breakfast each morning and charging extra for pancakes and eggs being to order. No nuts or crisps available with drinks, just olives. No complimentary water in rooms or small biscuits to accompany the tea and coffee maker. One robe in room for 3 people. Paid for breakfast in advance and were told at restaurant that we hadn't and nearly missed out on breakfast as we doubted ourselves and only when we went to reception they said yes we had paid in advance. Other than this hotel is very well run, no que for lifts, spa area and pool clean and open long hours and not crowded with lovely shampoos and conditioners and plenty of towels etc. Very well laid out. There is a friendly atmosphere in the hotel and everyone was helpful.
Reviewed January 20, 2017
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