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8.4
Excellent
41,023 reviews
41,023 reviews
"It's a great location with a great view of the river, and the service and cleanliness of the friendly staff stands out"
"Modern, clean, great staff and amazing afternoon tea and breakfast"
"Very well location and just right next to the London eye and Big Ben."
"Staff really helpful and friendly and room spacious, comfortable with great views."
"Rooms are big and quiet, even though it was near a major train station."
9.3
Exceptional
Location rating score
Park Plaza Westminster Bridge Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Waterloo and Southwark, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
410 meters to public transportation
Front desk [24-hour]
Excellent breakfast
Excellent view
Inside city center
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Fitness center
Spa
Luggage storage
Cash withdrawal
5 travelers have booked today.
Value for money | 7.9 |
Location rating | 9.3 |
Nearest airport | London City Airport (LCY) |
Distance to airport | 11.5 km |
Does Park Plaza Westminster Bridge Hotel offers connecting rooms?
Park Plaza Westminster Bridge Hotel offers adjoining rooms for travelers who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be exclusive to selected numbers of room only.
Does Park Plaza Westminster Bridge Hotel offer spa services?
You can benefit from your stay at Park Plaza Westminster Bridge Hotel even more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening or night even better.
What public parks are within range of Park Plaza Westminster Bridge Hotel?
While staying at Park Plaza Westminster Bridge Hotel, cherish your morning or evening stroll at nearby park which include Pedlar's Park, Elliott's Row Pocket Park, and Rennie Garden.
What are the property's policies for children's bedding at Park Plaza Westminster Bridge Hotel?
Park Plaza Westminster Bridge Hotel's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
In which languages can Park Plaza Westminster Bridge Hotel's employees communicate?
Park Plaza Westminster Bridge Hotel can speak a total of 12 languages and supports well-known languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.
What payment cards are supported at Park Plaza Westminster Bridge Hotel?
Park Plaza Westminster Bridge Hotel accepts up to 7, with payment card options including MasterCard, Visa, and American Express.
What is the average rating that past Business travelers' have given to Park Plaza Westminster Bridge Hotel?
Verified business travelers that have stayed at this property have given Park Plaza Westminster Bridge Hotel an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Couples' have given to Park Plaza Westminster Bridge Hotel?
Past couple travelers that have stayed at this property have given Park Plaza Westminster Bridge Hotel an average rating of 8.6. You can look up on more in depth customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with older children have given to Park Plaza Westminster Bridge Hotel?
Verified families with older children that have stayed at this property have given Park Plaza Westminster Bridge Hotel an average rating of 8.7. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What restaurants are in close proximty of Park Plaza Westminster Bridge Hotel?
Park Plaza Westminster Bridge Hotel’s local neighborhood is Waterloo and Southwark which includes popular restaurants such as Tattershall Castle, Cinnamon Club, and Rules.
What is the closest airport to Park Plaza Westminster Bridge Hotel?
The closest airport to Park Plaza Westminster Bridge Hotel is Southampton Airport, 106.0 km away.
10
"It's a great location with a great view of the river, and the service and cleanliness of the friendly staff stands out"
Hongjoong
|
June 18, 2022
10
"Modern, clean, great staff and amazing afternoon tea and breakfast"
Katy
|
January 9, 2022
9.6
"Very well location and just right next to the London eye and Big Ben."
YAU
|
May 14, 2023
Park Plaza Westminster Bridge Hotel
See all the incredible sights of London when you stay at Park Plaza Westminster Bridge Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Park Plaza Westminster Bridge Hotel, just 310 m from London Eye.
The range of services provided by Park Plaza Westminster Bridge Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Park Plaza Westminster Bridge Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Park Plaza Westminster Bridge Hotel include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Park Plaza Westminster Bridge Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Park Plaza Westminster Bridge Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.
Around the property
There are many attractions to discover within close proximity to Park Plaza Westminster Bridge Hotel. Learn about the city's art history with a day at The British Museum located 2.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 2.9 km away, and you can always show your friends the time you went to London.
Reasons to stay here
Past guests rate facilities here higher than 99% of the city's accommodation.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.
8.5
Breakfast
39 mentions
Housekeeping
21 mentions
Food & Dining
13 mentions
View
10 mentions
9.3
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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410 meters to public transportation
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Short stay but the best Stay ”
stayed for 3nights with my 5yr old & daughter. the park plaza stay was wonderful..excellent location , we enjoyed the swimming pool in the morning then a v.good breakfast..all the wonderful locations are in walking distance from the hotel. I really appreciated the hotel having a activity games room available for the kids to enjoy during the day . overall highly recommend 👌
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Thank you for your feedback, Abid. I am thrilled to read that location suited your visit and overall you had an amazing experience with us. We value your positive comment and rest assured will be shared with our team who strives every day to provide high-quality standards. Once again thank you for sharing your feedback and we look forward to your next visit. Kind regards, Jeffrey
Great Hotel - Excellent service & professional care from all staffs”
Since walking into Hotel there’s a vibe energy friendly feeling from everyone @ front desk. Room is nice and clean, air con is working excellent can adjust to use heater but I prefer to have a slightly cold to have a good sleep. Every time calling house keeping they will send someone bringing things to us and there’ll be a call follow up to check do we get what we need or anything else they can do for me - this is one more step feeling of care and details. It’s just feel like home. Thanks so much for an excellent hospitality 👍🏻
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Outstanding services - well trained staffs - beautiful room”
Since walking into Hotel there’s a vibe energy friendly feeling from everyone @ front desk. Room is nice and clean, air con is working excellent can adjust to use heater but I prefer to have a slightly cold to have a good sleep. Every time calling house keeping they will send someone bringing things to us and there’ll be a call follow up to check do we get what we need or anything else they can do for me - this is one more step feeling of care and details. It’s just feel like home. Thanks so much for an excellent hospitality 👍🏻
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Excellent accommodation ”
This was a excellent hotel situated in a fantastic location to view all the key London monuments . Near to public transport, restaurants and parks . The staff were kind, courteous and professional. The premises was very clean and the rooms were spacious and gave one assurance of safety in the current covid19 health concerns. I will if staying in London make this hotel my first choice.
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Could be more Covid 19 aware”
Excellent hotel, lovely room, although I was not a fan of having an internal room and not seeing daylight. Very clean. I just think they could have been more Covid aware. 1)The receptionist on arrival was wearing gloves, which he did not change between guests. This meant that he handled my phone and credit card with gloves he had previously handled other guests' phones and credit cards, thereby potentially contaminating mine. It would have been better not to have had gloves, and to have used sanitiser between each guest. As far as I could see other reception staff, who did not have gloves, were not sanitising between each guest. 2) The pre-authorisation amount on the credit card was set at £50, so I had to use the keypad that everybody else before me had used. If they set this at £45 instead, guests could use contactless. 3) Ice buckets were left out on top of the ice machines for anyone to touch and contaminate. Either ice buckets should be left in the room or you should have
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Dear Anne, Thank you for taking the time to share such an informative review. While I am glad that you had an overall pleasant stay I am sorry that in some aspects you felt we fell short on this occasion. We are working hard to ensure the Covid-19 measures we introduce are in line with government guidelines. We have recently introduced an online check-in procedure which allows our guests to avoid contact in the reception and open the room door with the key on their smartphone. All the guest needs to do is provide an email address on the booking in order to receive an invitation for the online check-in. We value your feedback on such an important matter and will definitely take it on board. We sincerely hope you had an otherwise enjoyable stay with us and that we can welcome you back in the future. All the best, Ilona
nice place to stay”
it's a great location with a great view of the river, and the service and cleanliness of the friendly staff stands out
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Great location for London travaller”
Locate in the city center of London, a lot of must visit attractions is in a walking distance. The transportation also very convenient to access. The staff also very friendly and kind, the room also clean and spacious too.
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Dear Men, thank you for sharing your review. We are delighted you enjoyed your stay with us! It is great to see you appreciated our rooms, location and service. I hope we can welcome you back soon. Warm regards, Lucy
Everything”
Good afternoon how are you? Wish you a pleasant one !! A bit of a problem you received because I would have arrived at the hotel a little bit since we wouldn't even see her make the mistake of giving me a room even I would have booked everything !! She has to teach a good way !! I wanted to thank you very much one clerk received I did not remember her really she realizes a very bad time it is nature you will know well I am deaf able to succeed forever
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Exceptional”
Can’t find any fault! From the check in process right to the moment you open your door, to the friendly efficient staff, and to the fantastic facilities. Even got upgraded! Definitely going back here again…and again…and again!
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Hello Jay, thank you for taking the time to give us your feedback. I am delighted to see you enjoyed your stay with us and found that your overall experience was a positive one. We sure look forward to seeing you again at our hotel. Best regards, Mimi
City break for my son”
Excellent facilities and superb location with a wonderful view. Really enjoyed our weekend in London. Some complimentary water would be a nice touch in the rooms.
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Another great stay”
Been here for xmas trip for a number of years. Studio roomnis great.for young kids. Swimming pool fone and the new chat interaction really works... Great location.
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Pleasantly surprised ”
Fantastic hotel just across from Westminster bridge. Close to London eye, sea life, Shrek adventure land. 4 min walk to Waterloo station. About 10/12 min walk to Trafalgar Square. Few eating places around including Starbucks. Slug and Lettuce. Within hotel we ate at Joel Brassiere. Excellent service abs delicious food. Into the lounge after for drinks. Very good. If staying for more than one night room isn’t made up due to Covid19 so limiting the staff going in and out of room but simple call down they are happy to bring towels toiletries tea coffee etc. Only thing we didn’t experience was the Spa as still closed.
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Modern classy hotel”
Modern, clean, great staff and amazing afternoon tea and breakfast
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Thank you, Kate, for your excellent review. I am thrilled you had a great stay with us, and our wonderful colleagues made it memorable!!! 😍 We look forward to seeing you again!!! Kind regards, Natacha
It was great”
But book via alternate sources agoda has early dates and quite changes are last moment booking cancels and you end up paying even higher prices
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Good location, but poor response.”
The location was good and the facilities were good. But I still haven't got my deposit back. I sent an e-mail, but there was no reply.
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Great and fantastic location”
There was close to the attraction and landmark, walking distance to everywhere. Tube station is convenient and close. Great staff with polite and helpful to guide you. Clean and comfortable room provided.
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Thank you for sharing your great review, it was a pleasure looking after you and we hope to see you back again soon.
Very good hotel”
Very good location , great service .
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Dear Yelena, thank you for your feedback. How lovely to hear you loved our location and service. Delivering outstanding customer service is a top priority to us, so we're glad you were satisfied. We look forward to welcoming you back. Kind regards, Irene
Exceptional”
I love the location and the staff at this hotel. They are super friendly and super helpful. I do have two complaints, however. Why is it that practically every hotel in Europe falls short on electrical outlets? This hotel which was built in 2010 is no exception. There was a small bank of outlets on the desk which were for electronic devices only. The bathroom had one outlet for electric shavers only. Really? Who really uses electric shavers any more. We use hair dryers, curling rods and curling irons and hair straighteners. The only other accessible outlets were in the short hall entry to the room near the floor and in the same area over the tiny bar. Come on, this is the 21st Century. These aren’t exactly easy to use in that location. Why can’t a hotel have a unstable outlet or two or three in the bathroom? I can only think there must be some code in Europe that prevents the same because the solution seems so obvious to me. My only other complaint is the vacuuming of the rooms.
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Wife’s birthday ”
We had a great time it was faultless
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Thank you for the perfect score, Richard! We are happy to hear you had a great stay with us. We hope to see you again soon for another 10/10 experience. All the best, Federica
Great location”
Lovely hotel in a superb location In London. Excellent service from hotel staff and the breakfast was exceptional Would definitely return
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Thank you for your feedback, Nigel. I am thrilled to read that hotel, location, service, breakfast and staff was to your satisfaction during your visit. We truly appreciate your feedback as this definitely boost us every time we hear positive such as this. Thank you once again for your lovely feedback and we are looking forward to welcoming you back soon. Kind regards, Jeffrey