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Exterior view, Park Plaza Westminster Bridge Hotel in London
Studio Twin Room, Park Plaza Westminster Bridge Hotel in London
Lobby, Park Plaza Westminster Bridge Hotel in London
Lobby, Park Plaza Westminster Bridge Hotel in London
Interior view, Park Plaza Westminster Bridge Hotel in London
Fitness center, Park Plaza Westminster Bridge Hotel in London
Park Plaza Westminster Bridge Hotel

Removed from saved list

8.4

Excellent

41,023 reviews

41,023 reviews

Housekeeping33
View26
Breakfast16
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Mary Seacole Statue
60 m
Leake Street Tunnel
130 m
Florence Nightingale Museum
140 m
County Hall
180 m
London Aquarium
190 m
Popular landmarks
London Eye
320 m
Big Ben
540 m
National Gallery
1.2 km
Buckingham Palace
1.7 km
The British Museum
2.2 km
Closest landmarks
Waterloo Upper Marsh
210 m
London County Hall
260 m
Orso Major Gallery
260 m
DreamWork's Tours: Shrek's Adventure! London
270 m
Lower Marsh South Bank Market
300 m
2021

Park Plaza Westminster Bridge Hotel

200 Westminster Bridge Road, Waterloo and Southwark, London, United Kingdom, SE1 7UT - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Waterloo and Southwark, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

410 meters to public transportation

Front desk [24-hour]

Excellent breakfast

Excellent view

Inside city center

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."
Announcements by hotel (2)
In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Fitness center

Spa

Luggage storage

Cash withdrawal

This property is in high demand!

5 travelers have booked today.

Value for money7.9
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport11.5 km

Rooms available at Park Plaza Westminster Bridge Hotel

Excellent
Room comfort & quality

8.5

Two-Bedroom Suite
...
  • Room size: 61 m²/657 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
Studio King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Two-Bedroom Suite with Terrace
...
  • Room size: 95 m²/1023 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Two-Bedroom Suite with Terrace (3 Adults)
...
  • Room size: 95 m²/1023 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Double Studio
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
1 Bedroom Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
One-Bedroom Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior King Accessible
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
One-Bedroom Family Suite
...
  • Room size: 52 m²/560 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Two-Bedroom Apartment
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 sofa bed and 1 king bed a...
Enter dates to see prices

Frequently asked questions

Does Park Plaza Westminster Bridge Hotel offers connecting rooms?

Park Plaza Westminster Bridge Hotel offers adjoining rooms for travelers who wants to stay connected to their friends or family with accessible doors between rooms. You can find the connecting room info by hovering over "See all room facilities" in the room selection which may be exclusive to selected numbers of room only.

Does Park Plaza Westminster Bridge Hotel offer spa services?

You can benefit from your stay at Park Plaza Westminster Bridge Hotel even more by enjoying the benefits of the property's available spa services that are offered for all its guests to make your evening or night even better.

What public parks are within range of Park Plaza Westminster Bridge Hotel?

While staying at Park Plaza Westminster Bridge Hotel, cherish your morning or evening stroll at nearby park which include Pedlar's Park, Elliott's Row Pocket Park, and Rennie Garden.

What are the property's policies for children's bedding at Park Plaza Westminster Bridge Hotel?

Park Plaza Westminster Bridge Hotel's policy relating to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

In which languages can Park Plaza Westminster Bridge Hotel's employees communicate?

Park Plaza Westminster Bridge Hotel can speak a total of 12 languages and supports well-known languages such as English, Spanish, and Mandarin Chinese for international guests, ensuring all travelers are well accommodated with all their needs in their preferred choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment cards are supported at Park Plaza Westminster Bridge Hotel?

Park Plaza Westminster Bridge Hotel accepts up to 7, with payment card options including MasterCard, Visa, and American Express.

What is the average rating that past Business travelers' have given to Park Plaza Westminster Bridge Hotel?

Verified business travelers that have stayed at this property have given Park Plaza Westminster Bridge Hotel an average rating of 8.4. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Park Plaza Westminster Bridge Hotel?

Past couple travelers that have stayed at this property have given Park Plaza Westminster Bridge Hotel an average rating of 8.6. You can look up on more in depth customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to Park Plaza Westminster Bridge Hotel?

Verified families with older children that have stayed at this property have given Park Plaza Westminster Bridge Hotel an average rating of 8.7. You can look up more thorough customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are in close proximty of Park Plaza Westminster Bridge Hotel?

Park Plaza Westminster Bridge Hotel’s local neighborhood is Waterloo and Southwark which includes popular restaurants such as Tattershall Castle, Cinnamon Club, and Rules.

What is the closest airport to Park Plaza Westminster Bridge Hotel?

The closest airport to Park Plaza Westminster Bridge Hotel is Southampton Airport, 106.0 km away.

See map

Explore the neighborhood

What people love about Park Plaza Westminster Bridge Hotel

  • 10

    Exceptional
    Staff 

    "It's a great location with a great view of the river, and the service and cleanliness of the friendly staff stands out"

    Hongjoong

    |

    June 18, 2022

  • 10

    Exceptional
    Staff 

    "Modern, clean, great staff and amazing afternoon tea and breakfast"

    Katy

    |

    January 9, 2022

  • 9.6

    Exceptional
    Location

    "Very well location and just right next to the London eye and Big Ben."

    YAU

    |

    May 14, 2023

Property ranking|Compared to 9,975 London properties
See all rankings
Location score
9.3/10
Room comfort score
8.5/10
Cleanliness score
8.7/10
Value for money score
7.9/10
Better than
99
%
of London properties
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Overall rating:

8.5

Excellent
1,473 reviews
Cleanliness
8.7
Facilities
8.5
Location
9.3
Read all reviews >
What travelers say they love:
Very good location , great service .
Yelena from United Kingdom
Family with young children
More about Park Plaza Westminster Bridge Hotel

More about Park Plaza Westminster Bridge Hotel

Park Plaza Westminster Bridge Hotel

See all the incredible sights of London when you stay at Park Plaza Westminster Bridge Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of London is easy with a stay at Park Plaza Westminster Bridge Hotel, just 310 m from London Eye.
The range of services provided by Park Plaza Westminster Bridge Hotel ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in London. Parking is always available, provided by the hotel for their driving guests.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Park Plaza Westminster Bridge Hotel are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Park Plaza Westminster Bridge Hotel include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Park Plaza Westminster Bridge Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Park Plaza Westminster Bridge Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site in the hotel.


Around the property

There are many attractions to discover within close proximity to Park Plaza Westminster Bridge Hotel. Learn about the city's art history with a day at The British Museum located 2.1 km away, where you can see collections by famous artists. Pose in front of Tower of London located 2.9 km away, and you can always show your friends the time you went to London.


Reasons to stay here

Past guests rate facilities here higher than 99% of the city's accommodation.
This hotel's food and dining score higher than 99% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Breakfast

39 mentions

Housekeeping

21 mentions

Food & Dining

13 mentions

View

10 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Golf course [on-site]
  • Light therapy
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hotel room service app
  • Hygiene certification
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Taxi service
Available in all rooms
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Full English/Irish
  • Gluten-free
Restaurants on site
Brasserie Joel
  • Cuisine: French
  • Menu: Buffet
Ichi Sushi & Sachimi Bar
  • Cuisine: Japanese
  • Menu: Buffet

Location

200 Westminster Bridge Road, Waterloo and Southwark, London, United Kingdom, SE1 7UT
Exceptional
Location

9.3

Airports
  • London City Airport (LCY)
    11.5 km 35 min drive
  • Heathrow Airport (LHR)
    23.6 km 58 min drive
Public transportation
  • Lambeth North Tube Station
    400 m 5 min walk
  • London Waterloo Train Station
    410 m 7 min walk
Hospital or clinic
  • Cam Pharmacy
    540 m
Shopping
  • Camden Market
    4.9 km
Convenience store
  • WHSmith
    240 m 10 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • London Eye
    320 m
  • Big Ben
    540 m
  • National Gallery
    1.2 km
  • Buckingham Palace
    1.7 km
  • The British Museum
    2.2 km
  • Tower Bridge
    2.9 km
  • Tower of London
    2.9 km
  • Madame Tussauds London
    3.6 km
  • V&A - Victoria and Albert Museum
    3.9 km
  • Natural History Museum
    4.2 km
Nearby landmarks
  • Mary Seacole Statue
    60 m
  • Leake Street Tunnel
    130 m
  • Florence Nightingale Museum
    140 m
  • County Hall
    180 m
  • London Aquarium
    190 m
  • London Duck Tours
    200 m
  • SEA LIFE London Aquarium
    200 m
  • Shrek's Adventure
    210 m
  • Waterloo Upper Marsh
    210 m
  • Scooterworks
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 9 or more rooms, different policies and additional supplements may apply.
  • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
  • Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)22 GBP
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors15
  • Number of restaurants2
  • Number of rooms 1019
  • Year property opened2010

Reviews of Park Plaza Westminster Bridge Hotel from real guests

Provided by verified guests of Agoda
8.5
Cleanliness8.7
Facilities8.5
Location9.3
Room comfort and quality8.5
Service8.3
Value for money7.9
High score for London
Rating
9+ Exceptional (305)
8-9 Excellent (133)
7-8 Very Good (116)
6-7 Good (65)
<6 Below Expectation (76)
Time of the year
Mar - May (192)
Jun - Aug (203)
Sep - Nov (164)
Dec - Feb (136)

Show reviews that mention 

Showing 695 verified guest comments
12345
10.0
Exceptional
Abid from United Kingdom
Family with young children
Superior Double Room
Stayed 3 nights in May 2022

Short stay but the best Stay ”

stayed for 3nights with my 5yr old & daughter. the park plaza stay was wonderful..excellent location , we enjoyed the swimming pool in the morning then a v.good breakfast..all the wonderful locations are in walking distance from the hotel. I really appreciated the hotel having a activity games room available for the kids to enjoy during the day . overall highly recommend 👌

Reviewed June 02, 2022

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Thank you for your feedback, Abid. I am thrilled to read that location suited your visit and overall you had an amazing experience with us. We value your positive comment and rest assured will be shared with our team who strives every day to provide high-quality standards. Once again thank you for sharing your feedback and we look forward to your next visit. Kind regards, Jeffrey

Responded June 07, 2022
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Chairat from Australia
Couple
Superior Double Internal View
Stayed 2 nights in March 2020

Great Hotel - Excellent service & professional care from all staffs”

Since walking into Hotel there’s a vibe energy friendly feeling from everyone @ front desk. Room is nice and clean, air con is working excellent can adjust to use heater but I prefer to have a slightly cold to have a good sleep. Every time calling house keeping they will send someone bringing things to us and there’ll be a call follow up to check do we get what we need or anything else they can do for me - this is one more step feeling of care and details. It’s just feel like home. Thanks so much for an excellent hospitality 👍🏻

Reviewed March 22, 2020

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10.0
Exceptional
Chairat from Australia
Couple
Superior Double Internal View
Stayed 3 nights in March 2020

Outstanding services - well trained staffs - beautiful room”

Since walking into Hotel there’s a vibe energy friendly feeling from everyone @ front desk. Room is nice and clean, air con is working excellent can adjust to use heater but I prefer to have a slightly cold to have a good sleep. Every time calling house keeping they will send someone bringing things to us and there’ll be a call follow up to check do we get what we need or anything else they can do for me - this is one more step feeling of care and details. It’s just feel like home. Thanks so much for an excellent hospitality 👍🏻

Reviewed March 22, 2020

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10.0
Exceptional
Lakshman from United Kingdom
Couple
Superior Double Internal View
Stayed 1 night in August 2020

Excellent accommodation ”

This was a excellent hotel situated in a fantastic location to view all the key London monuments . Near to public transport, restaurants and parks . The staff were kind, courteous and professional. The premises was very clean and the rooms were spacious and gave one assurance of safety in the current covid19 health concerns. I will if staying in London make this hotel my first choice.

Reviewed August 08, 2020

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9.6
Exceptional
Anne from United Kingdom
Solo traveler
Superior Double Internal View
Stayed 1 night in September 2020

Could be more Covid 19 aware”

Excellent hotel, lovely room, although I was not a fan of having an internal room and not seeing daylight. Very clean. I just think they could have been more Covid aware. 1)The receptionist on arrival was wearing gloves, which he did not change between guests. This meant that he handled my phone and credit card with gloves he had previously handled other guests' phones and credit cards, thereby potentially contaminating mine. It would have been better not to have had gloves, and to have used sanitiser between each guest. As far as I could see other reception staff, who did not have gloves, were not sanitising between each guest. 2) The pre-authorisation amount on the credit card was set at £50, so I had to use the keypad that everybody else before me had used. If they set this at £45 instead, guests could use contactless. 3) Ice buckets were left out on top of the ice machines for anyone to touch and contaminate. Either ice buckets should be left in the room or you should have

Reviewed September 27, 2020

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Dear Anne, Thank you for taking the time to share such an informative review. While I am glad that you had an overall pleasant stay I am sorry that in some aspects you felt we fell short on this occasion. We are working hard to ensure the Covid-19 measures we introduce are in line with government guidelines. We have recently introduced an online check-in procedure which allows our guests to avoid contact in the reception and open the room door with the key on their smartphone. All the guest needs to do is provide an email address on the booking in order to receive an invitation for the online check-in. We value your feedback on such an important matter and will definitely take it on board. We sincerely hope you had an otherwise enjoyable stay with us and that we can welcome you back in the future. All the best, Ilona

Responded October 29, 2020
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Hongjoong from South Korea
Business traveler
Superior Double Atrium Facing
Stayed 1 night in May 2022

nice place to stay”

it's a great location with a great view of the river, and the service and cleanliness of the friendly staff stands out

Reviewed June 18, 2022

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10.0
Exceptional
MEN from Singapore
Family with teens
Superior Twin Internal View
Stayed 4 nights in October 2019

Great location for London travaller”

Locate in the city center of London, a lot of must visit attractions is in a walking distance. The transportation also very convenient to access. The staff also very friendly and kind, the room also clean and spacious too.

Reviewed December 31, 2020

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Dear Men, thank you for sharing your review. We are delighted you enjoyed your stay with us! It is great to see you appreciated our rooms, location and service. I hope we can welcome you back soon. Warm regards, Lucy

Responded January 04, 2021
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
ehab from Israel
Business traveler
Superior King Accessible
Stayed 3 nights in January 2020

Everything”

Good afternoon how are you? Wish you a pleasant one !! A bit of a problem you received because I would have arrived at the hotel a little bit since we wouldn't even see her make the mistake of giving me a room even I would have booked everything !! She has to teach a good way !! I wanted to thank you very much one clerk received I did not remember her really she realizes a very bad time it is nature you will know well I am deaf able to succeed forever

Reviewed February 01, 2020

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10.0
Exceptional
Jay from United Kingdom
Group
Superior Double Internal View
Stayed 1 night in January 2022

Exceptional”

Can’t find any fault! From the check in process right to the moment you open your door, to the friendly efficient staff, and to the fantastic facilities. Even got upgraded! Definitely going back here again…and again…and again!

Reviewed January 10, 2022

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Hello Jay, thank you for taking the time to give us your feedback. I am delighted to see you enjoyed your stay with us and found that your overall experience was a positive one. We sure look forward to seeing you again at our hotel. Best regards, Mimi

Responded January 11, 2022
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Alan from Singapore
Couple
Superior Double Internal View
Stayed 2 nights in October 2021

City break for my son”

Excellent facilities and superb location with a wonderful view. Really enjoyed our weekend in London. Some complimentary water would be a nice touch in the rooms.

Reviewed November 07, 2021

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9.6
Exceptional
Ralph from United Kingdom
Family with young children
Studio King
Stayed 2 nights in December 2022

Another great stay”

Been here for xmas trip for a number of years. Studio roomnis great.for young kids. Swimming pool fone and the new chat interaction really works... Great location.

Reviewed December 21, 2022

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9.6
Exceptional
Kathy from United Kingdom
Family with teens
Studio Twin Room
Stayed 2 nights in August 2020

Pleasantly surprised ”

Fantastic hotel just across from Westminster bridge. Close to London eye, sea life, Shrek adventure land. 4 min walk to Waterloo station. About 10/12 min walk to Trafalgar Square. Few eating places around including Starbucks. Slug and Lettuce. Within hotel we ate at Joel Brassiere. Excellent service abs delicious food. Into the lounge after for drinks. Very good. If staying for more than one night room isn’t made up due to Covid19 so limiting the staff going in and out of room but simple call down they are happy to bring towels toiletries tea coffee etc. Only thing we didn’t experience was the Spa as still closed.

Reviewed September 05, 2020

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10.0
Exceptional
Katy from United Kingdom
Couple
Superior Double Internal View
Stayed 1 night in January 2022

Modern classy hotel”

Modern, clean, great staff and amazing afternoon tea and breakfast

Reviewed January 09, 2022

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Thank you, Kate, for your excellent review. I am thrilled you had a great stay with us, and our wonderful colleagues made it memorable!!! 😍 We look forward to seeing you again!!! Kind regards, Natacha

Responded January 11, 2022
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Vanita from United Arab Emirates
Family with young children
Superior King Accessible
Stayed 2 nights in December 2021

It was great”

But book via alternate sources agoda has early dates and quite changes are last moment booking cancels and you end up paying even higher prices

Reviewed December 26, 2021

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9.2
Exceptional
JINWOO from South Korea
Couple
Superior Double Internal View
Stayed 3 nights in November 2022

Good location, but poor response.”

The location was good and the facilities were good. But I still haven't got my deposit back. I sent an e-mail, but there was no reply.

Reviewed January 23, 2023

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9.6
Exceptional
Cheng from Malaysia
Family with young children
Superior Double Internal View
Stayed 3 nights in December 2019

Great and fantastic location”

There was close to the attraction and landmark, walking distance to everywhere. Tube station is convenient and close. Great staff with polite and helpful to guide you. Clean and comfortable room provided.

Reviewed January 02, 2020

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Thank you for sharing your great review, it was a pleasure looking after you and we hope to see you back again soon.

Responded January 05, 2020
Park Plaza Westminster Bridge Hotel
10.0
Exceptional
Yelena from United Kingdom
Family with young children
Studio King
Stayed 1 night in December 2021

Very good hotel”

Very good location , great service .

Reviewed December 24, 2021

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Dear Yelena, thank you for your feedback. How lovely to hear you loved our location and service. Delivering outstanding customer service is a top priority to us, so we're glad you were satisfied. We look forward to welcoming you back. Kind regards, Irene

Responded December 30, 2021
Park Plaza Westminster Bridge Hotel
9.2
Exceptional
Susan from United States
Family with teens
Superior Double Internal View
Stayed 7 nights in February 2020

Exceptional”

I love the location and the staff at this hotel. They are super friendly and super helpful. I do have two complaints, however. Why is it that practically every hotel in Europe falls short on electrical outlets? This hotel which was built in 2010 is no exception. There was a small bank of outlets on the desk which were for electronic devices only. The bathroom had one outlet for electric shavers only. Really? Who really uses electric shavers any more. We use hair dryers, curling rods and curling irons and hair straighteners. The only other accessible outlets were in the short hall entry to the room near the floor and in the same area over the tiny bar. Come on, this is the 21st Century. These aren’t exactly easy to use in that location. Why can’t a hotel have a unstable outlet or two or three in the bathroom? I can only think there must be some code in Europe that prevents the same because the solution seems so obvious to me. My only other complaint is the vacuuming of the rooms.

Reviewed March 08, 2020

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10.0
Exceptional
Richard from United Kingdom
Couple
Superior Double Internal View
Stayed 1 night in October 2020

Wife’s birthday ”

We had a great time it was faultless

Reviewed October 25, 2020

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Thank you for the perfect score, Richard! We are happy to hear you had a great stay with us. We hope to see you again soon for another 10/10 experience. All the best, Federica

Responded October 27, 2020
Park Plaza Westminster Bridge Hotel
9.6
Exceptional
Nigel from United Kingdom
Couple
Studio King
Stayed 2 nights in January 2022

Great location”

Lovely hotel in a superb location In London. Excellent service from hotel staff and the breakfast was exceptional Would definitely return

Reviewed January 20, 2022

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Thank you for your feedback, Nigel. I am thrilled to read that hotel, location, service, breakfast and staff was to your satisfaction during your visit. We truly appreciate your feedback as this definitely boost us every time we hear positive such as this. Thank you once again for your lovely feedback and we are looking forward to welcoming you back soon. Kind regards, Jeffrey

Responded January 24, 2022
Park Plaza Westminster Bridge Hotel
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