Park Plaza Westminster Bridge Hotel
Superior Twin Internal View Park Plaza Westminster Bridge Hotel
Lobby Park Plaza Westminster Bridge Hotel
Lobby Park Plaza Westminster Bridge Hotel
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8.5
Excellent
0.5% this month
/10
(1016 reviews)See what guests said
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9.3
Exceptional
Location rating score
Exceptional location - Inside city center
  • Leake Street Tunnel130 m
  • Florence Nightingale Museum140 m
  • London Sea Life Aquarium170 m
  • County Hall180 m
  • London Aquarium190 m
  • London Duck Tours200 m
  • Scooterworks220 m
  • South Bank260 m
  • London County Hall260 m
  • Orso Major Gallery260 m
  • Free Wi-Fi

    Park Plaza Westminster Bridge Hotel

    200 Westminster Bridge Road, Waterloo and Southwark, London, United Kingdom, SE1 7UT - See map
    "Great value in an excellent location, walked to many sites and London Eye and Queen's Walk. We arrived 4 hours early and our room was ready, this w..."
    Aiden - June 19, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    • 410 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 82 times | 13 travelers are looking at this property right now

    Property ranking|Compared to 25,755 London properties
    See all rankings
    Value for money score
    7.9/10
    Location score
    9.3/10
    Service score
    8.2/10
    Cleanliness score
    8.7/10
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Better than
    99
    %
    of London properties
    Value for money7.9
    Location rating9.3
    Nearest airportLondon City Airport (LCY)
    Distance to airport11.5 km

    Rooms available at Park Plaza Westminster Bridge Hotel

    8.5
    Excellent
    Room comfort & quality
    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Studio Twin Room
    Studio Twin Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 61 m²/657 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Studio King
    Studio King
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Superior Double Internal View
    Superior Double Internal View
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Double Atrium Facing
    Superior Double Atrium Facing
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Superior Twin Internal View
    Superior Twin Internal View
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Superior Double Accessible
    Superior Double Accessible
    ...
    • Room size: 31 m²/334 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    One Bedroom Family Suite
    One Bedroom Family Suite
    ...
    • Shower
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Shower
    Enter dates to see prices

    What people love about Park Plaza Westminster Bridge Hotel

    • 8.8
      Excellent
      Location

      "Beautiful hotel, which is well located for taking the red bus or underground to make your way around London."

      Vimal A.

      |

      December 28, 2018

    • 10.0
      Exceptional

      "Definitely will come back to this hotel!"

      Rini

      |

      June 24, 2018

    • 6.8
      Good
      Location

      "Good location."

      Maria C.

      |

      October 7, 2018

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    More about Park Plaza Westminster Bridge Hotel

    More about Park Plaza Westminster Bridge Hotel

    10.0
    Exceptional

    "Great service."

    Godfrey

    |

    December 21, 2018

    An overview

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    What they offer

    10.0
    Exceptional
    Breakfast

    "The breakfast is exceptional and worth every penny ."

    ian

    |

    January 8, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    British cuisine
    British cuisine
    Gillray's Steakhouse & Bar
    150 m British, European, Gluten Free
    Afternoon Tea at The Library Lounge
    170 m British, Gluten Free
    Barbarella's
    220 m British, Cafe
    American cuisine
    American cuisine
    Black and Blue
    420 m American, British, Steakhouse
    Horse Bar & Restaurant
    440 m American, British
    Five Guys
    960 m American, Fast food
    European cuisine
    European cuisine
    L'Italiano
    50 m European, Gluten Free, Italian
    Troia
    150 m European, Gluten Free, Greek
    Auberge - Waterloo
    520 m European, French

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Park Plaza Westminster Bridge Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1016)Booking.com Reviews (15584)
    8.5
    /
    10
    Excellent
    0.5% this month
    Cleanliness8.7
    Facilities8.5
    Location9.3
    Room comfort and quality8.5
    Service8.2
    Value for money7.9
    Rating
    9+ Exceptional (235)
    8-9 Excellent (113)
    7-8 Very Good (93)
    6-7 Good (54)
    <6 Below Expectation (60)
    Time of the year
    Mar - May (159)
    Jun - Aug (176)
    Sep - Nov (118)
    Dec - Feb (102)
    All languages
    All guests (1016)
    All room types

    Show reviews that mention 

    Showing 555 verified guest comments
    12345
    9.2
    Exceptional
    YI from Taiwan
    Group
    Studio Twin Room
    Stayed 3 nights in July 2019

    It's a wonderful stay and it completes our trip”

    The price is a bit high but for last minute deal it's good. We enjoy the hotel very much. Big room with comfy sofa bed. Not big variety of breakfast but pretty good Location is very convenient, walking distance to many tourist spots. We'd love to come back again

    Reviewed July 17, 2019

    Thank you again for sharing your valuable feedback with us. I sincerely hope we have the chance of welcoming you back again very soon.

    Responded July 19, 2019
    Park Plaza Westminster Bridge Hotel
    9.6
    Exceptional
    Henry from Indonesia
    Family with young children
    Studio King
    Stayed 2 nights in May 2019

    Exceptional”

    Excellent location. You can walk to Big Ben, Eye of London. and cruise boat and hop on Hop off bus is basically very close and just in front of the hotel. Breakfast was also very good. Rather Pricey, hopefully can get better price next time.

    Reviewed July 01, 2019

    Thank you for sharing your great review with us. I'm delighted you enjoyed so many aspects of your stay with us including our fantastic central location. We hope to have the chance of welcoming you back in the future.

    Responded July 04, 2019
    Park Plaza Westminster Bridge Hotel
    10.0
    Exceptional
    Mel from United Kingdom
    Group
    Studio Twin Room
    Stayed 2 nights in July 2019

    Like the movies ”

    We went for my Daughters 18 th Birthday to see Magic Mike show and shopping . From instantly walking into the hotel you know your in for a treat . The location is fantastic , everything you need is on the doorstep . The embankment with shrek / London eye etc is a 5 minute walk . The swimming pool is beautiful and not over crowded you just book a slot and it’s 20 people at a time . Looking at booking again for our next stay already .

    Reviewed July 18, 2019

    Happy Birthday again to your daughter Mel, it sounds like she had a memorable trip to London. We hope to have the pleasure f welcoming you back again soon.

    Responded July 19, 2019
    Park Plaza Westminster Bridge Hotel
    8.0
    Excellent
    Sarojini
    Family with teens
    Superior Double Accessible
    Stayed 2 nights in July 2019

    Hair dryer plug should be in the bathroom,breakfast crew were slow to bring fried eggs took over hou”

    Hair dryer plug should be in the bathroom,light outside the building was on the whole night,breakfast crew was slow to take orders and did not follow through,fried eggs were slow to come(over half hour),previous morning a question was asked and 3 people never came with the answer,need more efficient crew for the breakfast rush.

    Reviewed July 17, 2019

    Thank you again for sharing your valuable feedback with us. I sincerely hope we have the chance of welcoming you back again very soon.

    Responded July 19, 2019
    Park Plaza Westminster Bridge Hotel
    8.4
    Excellent
    Muy from Cambodia
    Group
    Studio King
    Stayed 3 nights in May 2019

    The hotel room and equipment and the view is breath talking but what I don’t like his their staffs”

    With the booking they mention city view to London eyes or Big Ben or webmister bridge so I book 2 rooms for room type studio rooms but when check in at 1:55 pm I only get 1 room first which is the view in front can see a little view but still ok and my room I get at 6 pm sth but they gave me the roof building view then my husband was so mad and went straight to talk with them before they agree to change the room they had refused twice and said that roof building also called city view and I pay a lot for studio room. So disappointed

    Reviewed May 04, 2019

    Thank you for taking the time to share your review regarding your recent stay with us, we appreciate all your valued feedback.

    Responded May 07, 2019
    Park Plaza Westminster Bridge Hotel
    9.2
    Exceptional
    Kim from United Kingdom
    Family with teens
    Superior Twin Internal View
    Stayed 3 nights in July 2019

    Overall very good”

    Bad point, paid for executive club and was asked to leave at 8pm even though I had not finished my drink, stop drinks at 8pm that’s fine but at least let you finish your drink, was not even allowed to take back to my room so was poured out?!?!?!?!?!?

    Reviewed July 06, 2019

    Thanks for sharing your feedback Kim. We appreciate your comments.

    Responded July 08, 2019
    Park Plaza Westminster Bridge Hotel
    9.6
    Exceptional
    Suresh from United Kingdom
    Couple
    Studio King
    Stayed 1 night in July 2019

    Exceptional”

    Friendly helpful staff. Nice modern looking hotel. Great location.

    Reviewed July 23, 2019

    Thank you for taking the time to share your review regarding your recent stay with us. We are delighted to see that you enjoyed your stay with us. It was a pleasure looking after you.

    Responded July 24, 2019
    Park Plaza Westminster Bridge Hotel
    8.0
    Excellent
    Jung from South Korea
    Family with teens
    Studio King
    Stayed 4 nights in July 2019

    Good place but poor breakfast and food”

    Convinient transport, Clean hotel but poor food.

    Reviewed July 21, 2019

    We are pleased to see you enjoyed the great central location Jung. We hope to see you and you family back again soon.

    Responded July 22, 2019
    Park Plaza Westminster Bridge Hotel
    10.0
    Exceptional
    Albert from United States
    Solo traveler
    Superior Twin Internal View
    Stayed 3 nights in May 2019

    Al G from USA”

    Great location, great staff, breakfast was great. I ate in the hotel restaurant “Joel”, food was very good, reasonably priced. FYI Part of the House of Parliment building and Big Ben is under renovation and parts of it are covered in scaffolding. This is the view across the bridge the hotel lobby / rooms which may or may or not be a dealbreaker for some.

    Reviewed May 29, 2019

    Thanks for the great review Albert. We hope to see you back soon.

    Responded May 30, 2019
    Park Plaza Westminster Bridge Hotel
    9.6
    Exceptional
    PHILIP
    Couple
    Superior Double Accessible
    Stayed 2 nights in May 2019

    Special Anniversary Weekend at a world class hotel”

    I have stayed at the Westminster Plaza since the first year the hotel opened, this has hotel has never failed to impress me with the quality of service hygeine food and entertainment above all the staff are welcoming and very helful. On this occasion being our wedding anniversary the Westminster Plaza made our welcome a very special occasion with a room upgrade lovely greetings in our room with a bottle of champange on ice, how thoughtful, such a lovely surprise. Thank you for making our stay extra special a 6 star service we will be happy to return on our next visit to London.

    Reviewed May 24, 2019

    Happy Anniversary again Philip, hope to see you back again soon.

    Responded May 30, 2019
    Park Plaza Westminster Bridge Hotel
    9.2
    Exceptional
    Jamie
    Couple
    Superior Double Internal View
    Stayed 1 night in May 2019

    Class hotel, superb location!”

    Easily one if the best beds I've ever slept in. View of Westminster bridge from your room. Bath and shower in the room. Cost of the room was good value just £20 per person for breakfast is madness. Overall would definitely love to stay again when I'm in London.

    Reviewed May 20, 2019

    Delighted you loved the great central lcoation

    Responded May 30, 2019
    Park Plaza Westminster Bridge Hotel
    9.2
    Exceptional
    Nichola
    Couple
    Superior Double Accessible
    Stayed 1 night in May 2019

    Lovely hotel and great restaurants ”

    Pros - value for money, great on site restaurants good location and view Cons- my room had nowhere to sit and do hair and makeup and lighting was bad for doing makeup had to do it in bathroom which was hot and steamy as we where getting ready to go out

    Reviewed May 18, 2019

    Thank you for taking the time to share your review, we appreciate all your feedback

    Responded May 30, 2019
    Park Plaza Westminster Bridge Hotel
    8.8
    Excellent
    Pauleene
    Solo traveler
    Superior Double Accessible
    Stayed 1 night in May 2019

    Great location”

    I made a last minute decision to stay in London overnight and the price was reasonable. It was the last room at that price . The room and facilities were very good although lighting atmospheric could do with more light in the hallway where the mirrors are.

    Reviewed May 14, 2019

    Thank you for taking the time to share your review, we appreciate all your feedback

    Responded May 30, 2019
    Park Plaza Westminster Bridge Hotel
    8.0
    Excellent
    Daniel
    Couple
    Superior Double Internal View
    Stayed 2 nights in May 2019

    Overall Disappointed.”

    First night of our stay we were kept up by very loud drilling from approximately 11pm-1am, we contacted reception but did not resolve the issue, we also went to reception the next morning to see if we could move rooms as we had a very bad sleep and needed the sleep for the following day, I had no luck with this so we had to stay in the same room and hope the drilling did not keep us up the following night aswell. Apart from this the stay was enjoyable and the hotel was as we expected, very clean, modern, stylish and the central location made travelling easier but the experience we’ve had puts a dampener on our very special weekend in London.

    Reviewed May 06, 2019

    Thanks for taking the time to share your feedback. I can see from our internal records that the security team fully investigated and could not find anything. Our engineering team work daytime hours to carry out any works.

    Responded May 07, 2019
    Park Plaza Westminster Bridge Hotel
    10.0
    Exceptional
    Lisa
    Group
    Studio King
    Stayed 1 night in April 2019

    Lovely hotel”

    Just 5 min walk from Waterloo station. Hotel was lovely, we only used the bar facilities, as we booked late didn’t realise they had a spa area. Staff were friendly and welcoming. Would recommend this hotel for it location and value for money

    Reviewed April 29, 2019

    Thanks for the fantastic review and recommendation Lisa, it was a pleasure looking after you.

    Responded May 02, 2019
    Park Plaza Westminster Bridge Hotel
    8.0
    Excellent
    siak from Malaysia
    Business traveler
    Superior Double Internal View
    Stayed 2 nights in November 2018

    good hotel as expected.”

    hotel front counter checked me in a room that is still under cleaning. kettle was dirty but they brought me a clean one after my feedback. location is good and near to train station, big ben, london eye. room is spacious. satisfied overall.

    Reviewed December 01, 2018

    Thanks for sharing your feedback Siak

    Responded December 05, 2018
    Park Plaza Westminster Bridge Hotel
    9.2
    Exceptional
    Vanessa from Australia
    Couple
    Superior Double Internal View
    Stayed 3 nights in September 2018

    Great location, prompt, efficient and friendly service”

    Great location, only a 6-9 min walk to Westminster or Waterloo Train Station. Within walking distance to Big Ben, Westminster Abbey & London Eye. Great pool, steam room & sauna. Very modern gym with a variety of equipment for everything that you need. The machines are well maintained and are high tech. Used this gym every morning without fail. When you need assistance from staff, they are super quick to attend to your needs. Great stay. I would recommend!

    Reviewed September 24, 2018

    Hi Vanessa, Thank you for sharing your wonderful review on Agoda. delighted to see you loved the facilities in the gym, we had a full refurbishment at the end of 2017 so I am pleased you enjoyed using the equipment. I hope to see you back again soon.

    Responded September 25, 2018
    Park Plaza Westminster Bridge Hotel
    8.8
    Excellent
    Marian from Australia
    Couple
    Superior Double Internal View
    Stayed 6 nights in September 2018

    Fantastic base to explore London”

    Modern hotel with large rooms, excellent shower and lovely elemis spa products. Good gym facilities and pool and although we didn’t have time to use the spa it did look nice and relaxing. We were given a very early check-in which was much appreciated as we had come after a very long flight from Australia. It is literally across the Westminster Bridge and there are 2 tube stations within walking distance making it a great base to explore London. The popular attractions including London eye and dungeon and Shrek are at your doorstop.

    Reviewed September 20, 2018

    HI Marian, Delighted to read that we were able to get you into your room earlier after your long flight. I am pleased you enjoyed your stay with us and I hope we have the pleasure of looking after you again on your next trip to London.

    Responded September 21, 2018
    Park Plaza Westminster Bridge Hotel
    7.2
    Very good
    Simon from Australia
    Family with teens
    Studio King
    Stayed 7 nights in July 2019

    Stay was Okay”

    Room was okay, been in a lot smaller rooms so was okay for 2 adults 2 teenagers, kids on a sofa bed. Pool is too small for such a massive hotel, you have to book a slot to swim in otherwise you can’t use facilities and no children allowed after 7:30..... gym is okay, but small. Food was very good in hotel. Location is excellent, right behind the Eye of London and easy walk to Westminster Abby and surrounding areas. Staff, senior staff all great, lower staff, don’t think they care, little things, had to call for replacement of toilet supplies as wasn’t replenished when they cleaned room, kept giving us shampoo but we were only using body wash, so ended up with 4 bottles of shampoo and no body wash on last day, As for price, we’ll its London, everything is expensive. But overall, it is in a great location and l would stay there again but only for business or if didn’t have kids.

    Reviewed July 10, 2019

    Thank you for taking the time to share your feedback regrading your recent stay with us. I am sorry that we did not fully meet your expectations during your stay. We appreciate all your valuable feedback.

    Responded July 14, 2019
    Park Plaza Westminster Bridge Hotel
    5.2
    Ray from United States
    Couple
    Superior Double Accessible
    Stayed 3 nights in June 2019

    Above average”

    I had a miserable over 10 hour flight, lengthy cab drive from Gatwick, abd bumper to bumper, stop -n-go London traffic getting to the Hotel. I had to go so bad, I was in pain. Needless to say, I was not in the best mood upon arriving to the front desk. I was received with a cold, stern attitude from the millennial from desk receptionist, which I immediately questioned because I did not appreciate the tone. This of course led to a confrontation about the room I was given ... so I asked for the manager. I did not get his name, but after all was said and done ... I basically ended up SOL. I paid way to much $$ for the reception I received. There was absolutely no understanding or compromise. I travel to London a lot and as a result of my experience with these people, I will never again stay at any of their properties. Thanks for nothing

    Reviewed July 10, 2019

    Thank you for taking the time to share your review regarding your recent stay with us. I am sorry to hear that your travel experience to London was not as plane sailing as you would have hoped for. I am disappointed that you did not like your room allocation. Our accessible rooms come with majority of the same great features as our other rooms, just with some additional facilities to make the room easier to use. We appreciate your your valuable feedback and are sorry not to have met your expectations.

    Responded July 14, 2019
    Park Plaza Westminster Bridge Hotel
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    • Exceptional location
    • London Eye
    • Lambeth North Tube Station is within 0.4 km