Near the airport”

We choose this hotel because it was close to the airport and freeway. The staff was friendly and the room was neat. I would stay there again.

Close to airport”

Ideal as 1st night base as close to airport, I did book thinking we could sit by the pool but this was empty and closed as out of season I guess... Reception staff helpful and friendly, plenty of parking

Acceptable”

Was a bit durty and curtians came off wall

very bad smell”

room is small & bad smell and cold.

Great Stay”

I always book here at Park Point. Staff is very nice. Lots of outlets! Yay!

Cosmetically remodeled, but still shows its age”

It's a good value for the money, but keep in mind it doesn't cost much compared to the neighborhood. Older motel style. Young man at the registration desk polite, but not friendly. Chinese buffet was good at lunch, but dismal late evening at 9pm. I'd stay again, but not with many expectations. 2-star.

Good location, noisy.”

Single glazed windows that let everything in. If that would be fixed, this would be one of the top choices around SFO. Pushy chinese shuttle driver. Asked four times for a tip while no assisstance needed - no luggage. The next day another driver didn't even mention it although moving quite a few bags. In the end both got it but the first one shouldn't have.

Confused ”

The hotel met our need we needed something cheap and close to the airport. Checking into the hotel was a mess: The lady checking us into our room only gave us 1 room when our reservation showed 2. She quickly corrected that. The first room she gave us had only 1 queen size bed (when there were four people staying in the room) so we had to go back to the front desk so that she could find two rooms with two beds in each. And then it was supposed to all be non smoking and the room we were in reaked of smoke. At that point we were exhausted and didn't see any hope of getting a better room. All in all was not impressed and was very frustrated.

Good overall stay”

I would stay again when in town.

Illegal Employees?”

This hotel has a couple of nice features but its employees spoil the experience. Was awakened at 2am by 2 men speaking Spanish very loudly and laughing in parking lot, looked out my door and saw 2 men spray painting the parking lot within 2 feet of guest's cars, captured pictures of them spray painting 2 feet from my 2018 Camry. Any guest complaining of seeing paint on their cars Aug. 20 - 23 have valid reason! Having Spanish speaking employees spray paint next to cars at 2am makes one wonder if these were illegal, undocumented aliens, will forward to ICE. Manager gave me 50% off another night, that room had remote control with battery missing and iron missing from room, showed to same manager at 7pm, was promised maintenance would bring new one but NEVER happened. At midnight, heard crash in room, woke to find covering of heat/air unit had fallen off!!! Showed mgr next morning and told her no one ever fixed remote, she said "your room was discounted, what do you expect"??????

Bare Bones”

No refrigerator, No microwave, No coffee, No Cable 4 over the air antenna channels and a noisy air conditioner that I finally overcame and went to sleep. Two stars mayby.

Great value! Great service! Will book again!”

Perfect location within a couple minutes of Kings Cross Station!

Good place”

Hood location,near airport. Great breakfast.i

Great location”

It was OK, great location, a few minutes from the airport, the room was clean and comfortable, the hotel didnt have many activities or facilities but i actually didnt need to use anything, i was out all day long.

No wake-up call - No HD Televsion”

I requested a wake-up call on my departure morning, it was confirmed by front desk, but did not receive one. No HD Television. On arrival my television remote was not functioning. Front desk was not friendly - on arrival they claimed my reservation was not in their system despite showing them my confirmed booking number. I spent 45 minutes getting that straightened out between Agoda and Park Pointe.

Good, close to airport”

Value for money. shuttle transfer provided.

The location is off the freeway”

The hotel did not have local channels.

Bad reception”

The reception is not coordination well.. i asked for late check out and the staff at night shift give me 35$ until 5pm when in the morning the other staff call me and ask me when i will check out ? I said 5pm ? They said ok it will be charged full price for my room!

Terrible service, small room with poor isolation”

The staff at check-in tried to downgrade me. At to go all the way to the last building (quite a long walk with suitcases) walked the stairs to discover that they gave me an old room completely different from what I booked... Came back to the lobby amd they argued with me until I showed them clearly the deluxe room written on the Agoda voucher. Even after that, the staff was rude and gave me attitude everytime I interacted with them. Specially the lady named CHANDA. On top of this completely unprofessional and rude behaviour, the room is small (even for european standards) and ridiculously poorly isolated. You can hear your neighbours, not even talking about the bathroom... Cleanliness of the room should also be improved to say the least... Never again as there's much better option in the area.

Not worth it. ”

I had no hot water ... showered in cold to like warm water. I let the water run for a while but no vail. Breakfast was pathetic. Dining area was not clean. I didn’t eat anything. The location was good.