ParkRoyal Darling Harbour Hotel
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8.6
Excellent
23.1% this month
/10
(3321 reviews)See what guests said
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9.1
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Darling Harbour310 m
  • Queen Victoria Building370 m
  • Sydney Aquarium & Sydney Wildlife World480 m
  • Sydney Tower Eye and SKYWALK610 m
  • Circular Quay1.53 km
  • The Rocks1.64 km
  • Sydney Opera House2.13 km
  • Sydney Harbour4.61 km
  • Bondi Beach7.1 km
  • Manly Beach11.94 km
  • 4.5-star Hotel
    Free Wi-Fi

    ParkRoyal Darling Harbour Hotel

    150 Day Street, Darling Harbour, Sydney, Australia, 2000 - See map

    13 travelers are looking at this property right now

    Book now before it's too late!

    "Really impressed more major hotels need to take a leaf out of their staff training book because all the staff were so well trained and wonderful."
    Pauline - June 11, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Fantastic breakfast
    87% positive mentions
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent comfort
    8.6 room quality and comfort
    • 370 meters to public transportation

    • Airport transfer

    • Located in heart of Sydney

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Cheaper than 97% of all properties in Sydney in the last 24 hoursCompared to 8,553 Sydney properties at Agoda for various dates
    Value for money8.1
    Location rating9.1
    Nearest airportSydney Airport (SYD)
    Distance to airport7.8 km

    Rooms available at ParkRoyal Darling Harbour Hotel

    8.6
    Excellent
    Room comfort & quality
    Club Room King
    Club Room King
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Superior King Room
    Superior King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Room - Two Interconnecting Rooms
    Family Room - Two Interconnecting Rooms
    ...
    • Room size: 64 m²/689 ft²
    • 2 double beds and 1 king be...
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    Executive Suite
    Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Darling Harbor King Room
    Darling Harbor King Room
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    Darling Harbor Twin Room
    Darling Harbor Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 2 queen beds
    Enter dates to see prices
    Club Suite
    Club Suite
    ...
    • Room size: 60 m²/646 ft²
    • Harbor view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King Room - Park & Stay
    Superior King Room - Park & Stay
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at ParkRoyal Darling Harbour Hotel?

      Check-in is from 2:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to ParkRoyal Darling Harbour Hotel?

      ParkRoyal Darling Harbour Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of AUD 65. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at ParkRoyal Darling Harbour Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, ParkRoyal Darling Harbour Hotel has a car park right on site for maximum convenience. Car parking is available for a fee of AUD 65 per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange car rental for you.

      What is the smoking policy at ParkRoyal Darling Harbour Hotel?

      ParkRoyal Darling Harbour Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      What people love about ParkRoyal Darling Harbour Hotel

      • 10.0
        Exceptional

        "Perfect stay and we will definitely be coming back."

        Emma L.

        |

        January 4, 2019

      • 9.6
        Exceptional
        Staff 

        "Great location, friendly staff & comfortable beds."

        Karolina

        |

        January 13, 2018

      • 10.0
        Exceptional
        Location

        "Such a great hotel in a fantastic location."

        Emma L.

        |

        January 4, 2019

      Property ranking|Compared to 8,553 Sydney properties
      See all rankings
      Location score
      9.1/10
      Cleanliness score
      8.7/10
      Room comfort score
      8.6/10
      Review score - United States
      8.7/10
      Better than
      99
      %
      of Sydney properties
      Better than
      99
      %
      of Sydney properties
      Better than
      99
      %
      of Sydney properties
      Better than
      99
      %
      of Sydney properties
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      More about ParkRoyal Darling Harbour Hotel

      More about ParkRoyal Darling Harbour Hotel

      9.6
      Exceptional

      "Coffee on entry, omelette station, fresh juicer, and great o..."

      Karolina

      |

      January 13, 2018

      Description

      Show less

      Most talked about facilities

      Housekeeping
      88 mentions
      Breakfast
      70 mentions
      Internet
      22 mentions
      View
      22 mentions

      What they offer

      8.8
      Excellent
      Staff 

      "Don and Rey of Concierge are very courteous and customer ori..."

      Yolanda

      |

      October 15, 2017

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Continental

      Restaurants on site

      ABODE Bistro & Bar
      Cuisine:Australian

      Nearby restaurants

      Australian cuisine
      Australian cuisine
      Barkers Restaurant
      10 m Australian
      Abode Bistro Bar
      20 m Australian, European, Gluten Free
      Tempered Cafe
      120 m Australian, Cafe
      American cuisine
      American cuisine
      Sanctuary Hotel
      320 m American, Australian, Bar
      Lord of the Fries
      360 m American, Fast food, Vegetarian
      Star Bar
      370 m American, Australian, Bar
      Asian cuisine
      Asian cuisine
      Umami
      140 m Asian, Japanese, Sushi
      Home Thai Restaurant
      140 m Asian, Thai
      Nyonya Laksa
      200 m Asian, Malaysian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

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      Announcements

      Show less

      Reviews of ParkRoyal Darling Harbour Hotel from real guests

      Overall rating
      8.6
      Excellent
      From 3322 reviews
      9.1Location
      8.8Cleanliness
      8.8Room comfort and quality
      Agoda Reviews (1226)Booking.com Reviews (2095)
      Rating via Agoda8.5
      /
      10
      Cleanliness8.7
      Facilities8.3
      Location9.1
      Room comfort and quality8.6
      Service8.6
      Value for money8.1
      High score for Sydney
      Rating
      9+ Exceptional (332)
      8-9 Excellent (249)
      7-8 Very Good (265)
      6-7 Good (80)
      <6 Below Expectation (58)
      Time of the year
      Mar - May (220)
      Jun - Aug (225)
      Sep - Nov (186)
      Dec - Feb (353)
      All guests (1226)
      All room types
      All languages

      Show reviews that mention 

      Showing 984 verified guest comments
      12345
      8.0
      Excellent
      Michelle from Australia
      Family with young children
      Superior Twin Room
      Stayed 1 night in July 2019

      Very good”

      Great location in the heart of Darling Harbour. Convenient store across the road. A park near by for the kids. The room was modern, nice, comfortable beds but the shower head had low water pressure because it was a rain shower head, it should have also included a hand held massage shower head. We had an issue with the TV not working but it was fixed relatively quickly. We had breakfast included but food ran out pretty quickly especially the muffins and croissants because the staff underestimated how busy the weekend would be with so many kids. Overall a pleasant stay.

      Reviewed July 22, 2019

      Dear Michelle Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear you enjoyed your stay, especially the location! We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again in the future. Kind regards Jeroen M General Manager

      Responded July 23, 2019
      ParkRoyal Darling Harbour Hotel
      5.2
      SIN from Malaysia
      Business traveler
      Darling Harbor King Room
      Stayed 5 nights in July 2019

      expired products were served in the room”

      Don't expect much from a "4.5 star" ratings, basically, it is definitely not a 5 star or even 4.5 star. Maybe a good 3.5-4 star hotel instead. Expired chocolate drinks were served in the room, check before you consume.

      Reviewed July 22, 2019

      Dear SIN Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour Sydney, it is disappointing to hear you were not happy with your experience and for that we sincerely apologise. We look forward to hopefully welcoming you back to the hotel again in the future. Kind regards Jeroen M General Manager

      Responded July 22, 2019
      ParkRoyal Darling Harbour Hotel
      9.2
      Exceptional
      Jeyanthi from Australia
      Family with young children
      Club Room King
      Stayed 4 nights in June 2019

      Best location and wonderful breakfast ”

      Stayed at park royal Darling harbour for four nights in two rooms. Exceptional and friendly staff. The breakfast had plenty of variety with fresh juice. Great location for all sightseeing. Would definitely visit again.

      Reviewed June 30, 2019

      Dear Jeyanthi Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour, it is wonderful to hear you enjoyed your stay, especially the location and service. We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen M General Manager

      Responded July 09, 2019
      ParkRoyal Darling Harbour Hotel
      8.0
      Excellent
      Shilo from Australia
      Family with young children
      Superior King Room
      Stayed 1 night in July 2019

      Great stay deal in Agoda. But got stung with a $65 valet parking bill where there’s no parking ”

      No parking nearby to avoid the valet charge. Breakfast was very disappointing.. was told breakfast ran until 10.30 on a weekend.. was so over populated at the food area.. I arrived at 9.20am and there were no chocolate pastries.. burcher Muslie was empty the fruit was was low and looked scrappy.. service was non existent.. I was told I could have free coffees the day before.. I couldn’t find the staff to get a coffee at breakfast and if I found staff they wouldn’t look up so that I wave them over. My son had one piece of vegemite toast out of the whole buffet. He just couldn’t get in to get any food so wasn’t interested. Disaster.

      Reviewed July 14, 2019

      Dear Shilo Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour Sydney, it is disappointing to hear you did not enjoy your stay, and the breakfast was not a success. The buffet breakfast can get very busy but we will take on board your comments to improve the offering going forward. We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again in the future. Kind regards Jeroen M General Manager

      Responded July 22, 2019
      ParkRoyal Darling Harbour Hotel
      6.8
      Good
      Angelica from Malaysia
      Family with teens
      Superior King Room
      Stayed 4 nights in June 2019

      Great location but....”

      The hotel is in an excellent location for tourists - easy and convenient access to the the trains, ferries and tourist spots. The view from the hotel rooms are however a disappointment. The frontage faces a raised thoroughfare and the back looks right into rooms of an apartment block. I could see what programs that the occupants in one apartment was watching! Housekeeping staff are friendly but the neatness and cleanliness of the room could be improved. I also think that some of them cannot understand English - because some of my requests where misunderstood and I needed to get reception to intervene.

      Reviewed July 07, 2019

      Dear Angelica Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour, it is wonderful to hear you enjoyed your stay, especially the location but we do take on board your comments to improve our service. We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen M General Manager

      Responded July 09, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Da from South Korea
      Family with teens
      Superior Twin Room
      Stayed 4 nights in July 2019

      Exceptional pleasant stay”

      Excellent breakfast choices, clean room, convenient location

      Reviewed July 15, 2019

      Dear Da Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour Sydney, it is great to hear you enjoyed your stay, especially breakfast! We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again in the future. Kind regards Jeroen M General Manager

      Responded July 22, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Hannah from Australia
      Family with teens
      Superior Twin Room
      Stayed 3 nights in July 2019

      Fantastic service, food and location ”

      Loved our stay here! Breakfast was delicious and the room were spacious and comfy. Will be back :)

      Reviewed July 21, 2019

      Dear Hannah Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour Sydney, it is great to hear you enjoyed your stay, especially the service and location We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again in the future. Kind regards Jeroen M General Manager

      Responded July 22, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Joy from Australia
      Couple
      Superior King Room
      Stayed 2 nights in July 2019

      Very good customer service, clean and tidy room.”

      Prompt action on any customer concerns or issues, and follow up call from assistant manager if it has been resolved or not.

      Reviewed July 21, 2019

      Dear Joy Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour Sydney, it is great to hear you enjoyed your stay, especially the service you have received. We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again in the future. Kind regards Jeroen M General Manager

      Responded July 22, 2019
      ParkRoyal Darling Harbour Hotel
      8.0
      Excellent
      Janet from Singapore
      Family with young children
      Superior King Room
      Stayed 2 nights in June 2019

      Location ”

      Location is very convenience. Nice hotel.

      Reviewed July 01, 2019

      Dear Janet Thank you for your feedback of your recent stay at PARKROYAL Darling Harbour, it is wonderful to hear you enjoyed your stay, especially the location. We appreciate you taking the time to review your experience, and we look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen M General Manager

      Responded July 09, 2019
      ParkRoyal Darling Harbour Hotel
      8.0
      Excellent
      Melissa from Malaysia
      Couple
      Superior King Room
      Stayed 5 nights in April 2019

      Very good”

      Stayed for 5 nights at ParkRoyal Darling Harbour and I am satisfied with the location. What I am not happy is that the bed sink in and it's very soft. I am also not happy with the breakfast; as in replenishment of food is very slow and one can still have croissant if goes for early breakfast i.e. before 9am.

      Reviewed April 25, 2019

      Dear Melissa Thank you for your review on your recent stay at PARKROYAL Darling Harbour; it is great to hear you enjoyed your stay. We appreciate you taking the time to give feedback, and we take on board your comments. We look forward to welcoming you back to the hotel again in the future, Kind regards Jeroen Meijer General Manager

      Responded May 10, 2019
      ParkRoyal Darling Harbour Hotel
      4.4
      Ping from Australia
      Business traveler
      Darling Harbor Twin Room
      Stayed 2 nights in April 2019

      Getting worst”

      Check in and out was slow. Room was not cleaned until 2pm. By 2pm we were back in the room. We don't really want to go out again. So we only asked for towels and water. The cleaner screamed and shouted across the hall to get more towels. Not professional at all. Breakfast was average. Upon check out, the manager was confused about how the parking tickets work for the hotel and made us waited for a long time for them to figure out. We ended up paying a lot more (extra at exit car park) even with the validated and paid ticket issued by the hotel. That is unacceptable inconpetency. We stayed in this hotels many times but the services are getting worst and dissaiponting..

      Reviewed April 20, 2019

      Dear Ping Thank you for your feedback on PARKROYAL Darling Harbour, it is disappointing to hear your stay was not enjoyable, and we are sorry to hear you were not happy with your experience on this occasion. We will take on board your comments and feedback, and we do appreciate your review. We look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen Meijer General Manager

      Responded April 23, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Emily from Australia
      Solo traveler
      Superior King Room
      Stayed 2 nights in June 2019

      The best hotel in Sydney”

      Was treated very kindly by the staff. Nice clean hotel. Good location. Would definitely stay again

      Reviewed June 07, 2019

      Dear Emily Thank you for your review of your recent stay at PARKROYAL Darling Harbour. It is great to hear that your stay was enjoyable, especially the service and location. We appreciate you taking the time to leave feedback, and we look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen M General Manager

      Responded June 17, 2019
      ParkRoyal Darling Harbour Hotel
      9.2
      Exceptional
      wong from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 1 night in June 2019

      Nice hotel”

      Pretty good. Near darling harbour & children playground. One thing need to improve is the shower - very low pressure

      Reviewed June 04, 2019

      Dear Wong Thank you for your review of your recent stay at PARKROYAL Darling Harbour, it is great to hear that you enjoyed your experience, especially the location. We appreciate you taking the time to leave feedback, and we look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen M General Manager

      Responded June 17, 2019
      ParkRoyal Darling Harbour Hotel
      8.0
      Excellent
      SOON from Malaysia
      Family with young children
      Superior Twin Room
      Stayed 4 nights in May 2019

      Great Location”

      Nice stay.

      Reviewed May 26, 2019

      Dear Soon, Thank you for your review of your recent stay at PARKROYAL Darling Harbour, it is great to hear that your stay was enjoyable. We appreciate you taking the time to leave feedback, and we look forward to welcoming you back to the hotel again soon. Kind regards Jeroen M General Manager

      Responded May 28, 2019
      ParkRoyal Darling Harbour Hotel
      8.0
      Excellent
      wan from Australia
      Couple
      Superior King Room
      Stayed 1 night in April 2018

      Delicious breakfast and good location ”

      I love their breakfast buffet ! However the staff mention there is no other room for our package so they give us a accessible room and the bed linen is dirty . So we require them to change it. Overall is good but we did not satisfy with the room given .

      Reviewed April 03, 2018

      Dear wan, Thank you for sharing your feedback on your stay with us at PARKROYAL Darling Harbour. While I was pleased that you loved our buffet breakfast and great location I do apologise that you were disappointed with your room and any inconvenience it caused. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Kind Regards Jeroen Meijer Hotel Manager

      Responded April 18, 2018
      ParkRoyal Darling Harbour Hotel
      8.4
      Excellent
      Rebecca from Australia
      Couple
      Superior King Room
      Stayed 1 night in April 2017

      Darling Harbour gem”

      The customer service as we arrived to the hotel was 10/10.. not a bad thing to say about the employee's they were always willing to help out anyway possible. Only downside was it was a little tricky to get to via car if you aren't from Sydney and don't know the streets very well. But all in all a great stay super comfy bed and pillows.

      Reviewed June 09, 2017
      8.0
      Excellent
      Siok from Singapore
      Family with young children
      Executive Suite
      Stayed 2 nights in July 2016

      Return visit to hotel but was disappointed”

      We returned to this hotel again after a two night stay in blue mountains but were sorely disappointed. We requested for a bathtub in room a few months before the check in date and were promised one but the room did not come with it. Hotel staff said that it was fully booked and nothing could be done. Some of the staff were really nice(eg concierge and bell boys) but some were not very helpful. Also, we asked to leave some of our luggage at the hotel during our blue mountain stay since we were returning but were rejected.

      Reviewed July 08, 2016
      8.4
      Excellent
      Siok from Singapore
      Family with young children
      Executive Suite
      Stayed 3 nights in June 2016

      Good location and size of room, but strict about some things ”

      The size of the room was great for us and location was really good too. Bed and pillows were comfortable but hotel is slightly dated and the staff were really strict about check out time and giving more bottles of water.

      Reviewed July 04, 2016
      9.6
      Exceptional
      ALLAN from Philippines
      Family with young children
      Superior Twin Room
      Stayed 5 nights in May 2016

      Strategic Location & Superb Service”

      The location of Park Royal Darling Harbor is very strategic as it is just a few minutes walk away from darling harbor and around 10 minutes walk to Chinatown. Hotel staffs are very courteous and are always willing to help and assist hotel guests. The concierge even helped us arrange a car service from hotel to airport at a good price. Hotel is very safe as no outsiders can go up to the rooms as one needs key cards to access the hotel elevators. Rooms are spacious and clean. However, they can still improve cleanliness especially the carpet under the bed. It was a great experience for us at Park Royal even better than a 5-Star hotel I stayed in Sydney CBD last October 2015. Overall, I will rate this hotel as excellent. Keep up the good work Park Royal On Darling Harbor team!

      Reviewed May 14, 2016
      10.0
      Exceptional
      JongJoon from South Korea
      Business traveler
      Superior Twin Room
      Stayed 2 nights in October 2015

      Excellent in location in Sydney”

      Location, Food, Kindness

      it's really clean and tidy and I'm so sure I'd like to visit again. there's korean staff is wonderful in smile in everytime we asked something. and most of staffs are smile and kindness. It is nearly perfect stay there,,,, thanks

      Reviewed November 02, 2015
      12345
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      ParkRoyal Darling Harbour Hotel
      |Excellent 8.5
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      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Darling Harbour
      • Town Hall Railway Station is within 0.33 km