ParkRoyal Darling Harbour Hotel
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ParkRoyal Darling Harbour Hotel

150 Day Street, Darling Harbour, Sydney, Australia, 2000
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     ParkRoyal Darling Harbour Hotel

    ParkRoyal Darling Harbour Hotel Reviews

    8.4
    Excellent
    /10
    (1014 reviews)See what guests said
    9.6
    Exceptional

    "Great location, friendly staff & comfortable beds."

    Karolina

    -

    January 13, 2018

    8.7
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about ParkRoyal Darling Harbour Hotel

    Things you'll love

    • 370 meters to public transportation

    • Airport transfer

    • Located in heart of Sydney

    • Free Wi-Fi in all rooms!

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Darling Harbour310 m
  • Queen Victoria Building370 m
  • Sydney Aquarium & Sydney Wildlife World480 m
  • Sydney Tower Eye and SKYWALK610 m
  • Circular Quay1.53 km
  • The Rocks1.64 km
  • Sydney Opera House2.13 km
  • Sydney Harbour4.61 km
  • Bondi Beach7.1 km
  • Manly Beach11.94 km
  • Don't miss out!

    11 travelers are looking at this property right now | 6 travelers have booked today.

    Value for money8.1
    Location rating9.1
    Nearest airportSydney Airport (SYD)
    Distance to airport7.8 km
    Property overview

    Perfectly located on the city side of Darling Harbor, ParkRoyal Darling Harbour Hotel offers premium accommodation within minutes of the city’s most popular sights and attractions such as King Street Wharf, Cockle Bay, and the Sydney Convention and Exhibition Center. The hotel's design represents Sydney’s natural surrounds from beach to bush landscape. All guestrooms feature the latest technology to provide you comfort during your stay. For an enhanced business experience, discover the PARKROYAL Club Lounge. Personal privileges include priority check-in and checkout, complimentary laundry services, and regular refreshments throughout the day. Whatever your purpose of visit, ParkRoyal Darling Harbour Hotel is an excellent choice for your stay in Sydney.

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    Rooms available at ParkRoyal Darling Harbour Hotel

    8.6
    Excellent
    Room comfort & quality
    Family Room - Two Interconnecting Rooms
    Family Room - Two Interconnecting Rooms
    ...
    • Room size: 64 m²/689 ft²
    • Shower and bathtub
    • 2 double beds and 1 king be...
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    Club Room King
    Club Room King
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 1 king bed
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    Superior King Room
    Superior King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Darling Harbor King Room
    Darling Harbor King Room
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 2 queen beds
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    Darling Harbor Twin Room
    Darling Harbor Twin Room
    ...
    • Room size: 32 m²/344 ft²
    • Harbor view
    • 2 queen beds
    Enter dates to see prices
    Club Suite
    Club Suite
    ...
    • Room size: 60 m²/646 ft²
    • Harbor view
    • 1 double bed and 1 king bed
    Enter dates to see prices
    Premier King
    Premier King
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
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    Superior King Room - Park & Stay
    Superior King Room - Park & Stay
    ...
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      Have a question for ParkRoyal Darling Harbour Hotel?

      What people love about ParkRoyal Darling Harbour Hotel

      • 10.0
        Exceptional
        Location

        "Such a great hotel in a fantastic location."

        Emma L.

        |

        January 4, 2019

      • 10.0
        Exceptional
        Spaciousness

        "Lovely, clean & spacious room."

        Sonya

        |

        January 8, 2019

      • 9.6
        Exceptional

        "Coffee on entry, omelette station, fresh juicer, and great options."

        Karolina

        |

        January 13, 2018

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      More about ParkRoyal Darling Harbour Hotel

      More about ParkRoyal Darling Harbour Hotel

      9.2
      Exceptional

      "Excellent location."

      Christian M.

      |

      November 5, 2018

      Read more reviews

      What they offer

      9.2
      Exceptional

      "Nice staff, nice bed"

      Nathan

      |

      July 9, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Australian cuisine
      Australian cuisine
      Barkers Restaurant
      10 m Australian
      Abode Bistro Bar
      20 m Australian, European, Gluten Free
      Tempered Cafe
      120 m Australian, Cafe
      American cuisine
      American cuisine
      Sanctuary Hotel
      320 m American, Australian, Bar
      Lord of the Fries
      360 m American, Fast food, Vegetarian
      Star Bar
      370 m American, Australian, Bar
      Asian cuisine
      Asian cuisine
      Umami
      140 m Asian, Japanese, Sushi
      Home Thai Restaurant
      140 m Asian, Thai
      Nyonya Laksa
      200 m Asian, Malaysian

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of ParkRoyal Darling Harbour Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (1014)Booking.com Reviews (1839)
      8.4
      /
      10
      Cleanliness8.7
      Facilities8.4
      Location9.1
      Room comfort and quality8.6
      Service8.6
      Value for money8.1
      All languages
      All guests (1014)
      All room types

      Show reviews that mention 

      Showing 892 verified guest comments
      12345
      8.0
      Excellent
      Melissa from Malaysia
      Couple
      Superior King Room
      Stayed 5 nights in April 2019

      Very good”

      Stayed for 5 nights at ParkRoyal Darling Harbour and I am satisfied with the location. What I am not happy is that the bed sink in and it's very soft. I am also not happy with the breakfast; as in replenishment of food is very slow and one can still have croissant if goes for early breakfast i.e. before 9am.

      Reviewed April 25, 2019

      Dear Melissa Thank you for your review on your recent stay at PARKROYAL Darling Harbour; it is great to hear you enjoyed your stay. We appreciate you taking the time to give feedback, and we take on board your comments. We look forward to welcoming you back to the hotel again in the future, Kind regards Jeroen Meijer General Manager

      Responded May 10, 2019
      ParkRoyal Darling Harbour Hotel
      4.4
      Ping from Australia
      Business traveler
      Darling Harbor Twin Room
      Stayed 2 nights in April 2019

      Getting worst”

      Check in and out was slow. Room was not cleaned until 2pm. By 2pm we were back in the room. We don't really want to go out again. So we only asked for towels and water. The cleaner screamed and shouted across the hall to get more towels. Not professional at all. Breakfast was average. Upon check out, the manager was confused about how the parking tickets work for the hotel and made us waited for a long time for them to figure out. We ended up paying a lot more (extra at exit car park) even with the validated and paid ticket issued by the hotel. That is unacceptable inconpetency. We stayed in this hotels many times but the services are getting worst and dissaiponting..

      Reviewed April 20, 2019

      Dear Ping Thank you for your feedback on PARKROYAL Darling Harbour, it is disappointing to hear your stay was not enjoyable, and we are sorry to hear you were not happy with your experience on this occasion. We will take on board your comments and feedback, and we do appreciate your review. We look forward to hopefully welcoming you back to the hotel again soon, Kind regards Jeroen Meijer General Manager

      Responded April 23, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Sonya from Australia
      Couple
      Stayed 1 night in January 2019

      Club room was fantastic value.”

      Central location. Lovely, clean & spacious room. Friendly staff. The afternoon Club Room drinks and canapés were a fabulous bonus. Wine and Coronas and a great selection of food was all included in our room price. Highly recommend this hotel.

      Reviewed January 08, 2019

      Dear Sonya Thank you for your review of your recent stay at PARKROYAL Darling Harbour; we appreciate you taking the time to leave feedback.. It is great to hear you enjoyed your stay, especially the Club Lounge privileges! We look forward to hopefully seeing you again soon, Kind regards Jeroen Meijer General Manager

      Responded April 11, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Emma from Australia
      Family with young children
      Stayed 1 night in December 2018

      Highly recommend ”

      We stayed here for a night with our 2 boys (2 & 3yo) in an executive family room and loved it. Such a great hotel in a fantastic location. Friendly efficient staff, amazing buffet breakfast with barista made coffee and clean spacious rooms. We looked out over to the Harbour over the freeway and couldn’t hear a thing. Perfect stay and we will definitely be coming back.

      Reviewed January 04, 2019

      Dear Emma Thank you for your review of your recent stay at PARKROYAL Darling Harbour; we appreciate you taking the time to leave feedback.. It is great to hear you enjoyed your stay, especially the location! We look forward to hopefully seeing you again soon, Kind regards Jeroen Meijer General Manager

      Responded April 11, 2019
      ParkRoyal Darling Harbour Hotel
      9.6
      Exceptional
      YUNSUN from South Korea
      Group
      Superior King Room
      Stayed 2 nights in March 2019

      Good”

      Clean bedroom, kind reception. They returned one of my colleague's jacket left in thr room.

      Reviewed March 23, 2019

      Dear Yusun Thank you for your review of your recent stay at PARKROYAL Darling Harbour; we appreciate you taking the time to leave feedback.. It is great to hear your stay went well, and we look forward to hopefully seeing you again soon, Kind regards Jeroen Meijer General Manager

      Responded April 11, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      YUNSUN from South Korea
      Group
      Superior King Room
      Stayed 2 nights in March 2019

      Good”

      One of member had left clothes but they keep it and we could receive it safely

      Reviewed March 22, 2019

      Dear Yusun Thank you for your review of your recent stay at PARKROYAL Darling Harbour; we appreciate you taking the time to leave feedback.. It is great to hear your stay went well, and we look forward to hopefully seeing you again soon, Kind regards Jeroen Meijer General Manager

      Responded April 11, 2019
      ParkRoyal Darling Harbour Hotel
      8.8
      Excellent
      Maudy from Australia
      Family with young children
      Superior King Room
      Stayed 1 night in March 2019

      Value for money with great location”

      Friendly staff, good location and value for money.

      Reviewed March 14, 2019

      Dear Maudy Thank you for your review of your recent stay at PARKROYAL Darling Harbour; we appreciate you taking the time to leave feedback.. It is great to hear your stay went well, and we look forward to hopefully seeing you again soon, Kind regards Jeroen Meijer General Manager

      Responded April 11, 2019
      ParkRoyal Darling Harbour Hotel
      10.0
      Exceptional
      Deepak from India
      Family with young children
      Darling Harbor Twin Room
      Stayed 1 night in June 2018

      Great Place ”

      I would like especially mention Ms. Sherene from the Front desk (hope I have got the spellings for the name right) extremely warm and friendly person, the very first experience while checking in was so awesome that it set the tone for the entire stay brilliant I would highly recommend this property for a stay in Sydney

      Reviewed June 15, 2018

      Dear Deepak Thank you for taking the time to share your review following your stay with us. Its great to know that we provided great service especially from Shirene at the front desk. We hope to see you back again soon! Kind Regards Jeroen Meijer Hotel Manager

      Responded August 07, 2018
      ParkRoyal Darling Harbour Hotel
      8.0
      Excellent
      wan from Australia
      Couple
      Superior King Room
      Stayed 1 night in April 2018

      Delicious breakfast and good location ”

      I love their breakfast buffet ! However the staff mention there is no other room for our package so they give us a accessible room and the bed linen is dirty . So we require them to change it. Overall is good but we did not satisfy with the room given .

      Reviewed April 03, 2018

      Dear wan, Thank you for sharing your feedback on your stay with us at PARKROYAL Darling Harbour. While I was pleased that you loved our buffet breakfast and great location I do apologise that you were disappointed with your room and any inconvenience it caused. Thank you for choosing to stay with us. We look forward to welcoming you back soon. Kind Regards Jeroen Meijer Hotel Manager

      Responded April 18, 2018
      ParkRoyal Darling Harbour Hotel
      8.4
      Excellent
      Rebecca from Australia
      Couple
      Superior King Room
      Stayed 1 night in April 2017

      Darling Harbour gem”

      The customer service as we arrived to the hotel was 10/10.. not a bad thing to say about the employee's they were always willing to help out anyway possible. Only downside was it was a little tricky to get to via car if you aren't from Sydney and don't know the streets very well. But all in all a great stay super comfy bed and pillows.

      Reviewed June 09, 2017
      9.6
      Exceptional
      Kenneth from Malaysia
      Business traveler
      Superior King Room
      Stayed 1 night in August 2016

      Great place to stay”

      Spent a night while waiting for my flight back to KL. Decent hotel with clean and modern room design, the Apply dock in room was a nice thought for iPhone user like myself. Being close to the harbour front and within walking distance to the Opera house, great location indeed.

      Reviewed January 03, 2017
      8.0
      Excellent
      Siok from Singapore
      Family with young children
      Executive Suite
      Stayed 2 nights in July 2016

      Return visit to hotel but was disappointed”

      We returned to this hotel again after a two night stay in blue mountains but were sorely disappointed. We requested for a bathtub in room a few months before the check in date and were promised one but the room did not come with it. Hotel staff said that it was fully booked and nothing could be done. Some of the staff were really nice(eg concierge and bell boys) but some were not very helpful. Also, we asked to leave some of our luggage at the hotel during our blue mountain stay since we were returning but were rejected.

      Reviewed July 08, 2016
      8.4
      Excellent
      Siok from Singapore
      Family with young children
      Executive Suite
      Stayed 3 nights in June 2016

      Good location and size of room, but strict about some things ”

      The size of the room was great for us and location was really good too. Bed and pillows were comfortable but hotel is slightly dated and the staff were really strict about check out time and giving more bottles of water.

      Reviewed July 04, 2016
      9.6
      Exceptional
      ALLAN from Philippines
      Family with young children
      Superior Twin Room
      Stayed 5 nights in May 2016

      Strategic Location & Superb Service”

      The location of Park Royal Darling Harbor is very strategic as it is just a few minutes walk away from darling harbor and around 10 minutes walk to Chinatown. Hotel staffs are very courteous and are always willing to help and assist hotel guests. The concierge even helped us arrange a car service from hotel to airport at a good price. Hotel is very safe as no outsiders can go up to the rooms as one needs key cards to access the hotel elevators. Rooms are spacious and clean. However, they can still improve cleanliness especially the carpet under the bed. It was a great experience for us at Park Royal even better than a 5-Star hotel I stayed in Sydney CBD last October 2015. Overall, I will rate this hotel as excellent. Keep up the good work Park Royal On Darling Harbor team!

      Reviewed May 14, 2016
      10.0
      Exceptional
      JongJoon from South Korea
      Business traveler
      Superior Twin Room
      Stayed 2 nights in October 2015

      Excellent in location in Sydney”

      Location, Food, Kindness

      it's really clean and tidy and I'm so sure I'd like to visit again. there's korean staff is wonderful in smile in everytime we asked something. and most of staffs are smile and kindness. It is nearly perfect stay there,,,, thanks

      Reviewed November 02, 2015
      9.3
      Exceptional
      Sam from New Zealand
      Couple
      Superior Twin Room
      Stayed 3 nights in May 2015

      Fantastic Stay”

      Location & Rooms perfect

      Stay was fantastic, room well appointed with all the amenities you would expect from a respected hotel. Bathroom was large and spotless as well as the room. Did not eat at the property but breakfast buffet looked good and the restaurants happy hour was great.

      Reviewed May 27, 2015
      8.3
      Excellent
      See from Malaysia
      Family with teens
      Superior Twin Room
      Stayed 2 nights in May 2015

      A Darling Harbour Hotel”

      Centralized, clean and spacious room

      Park Royal is located at the heart of CBD, it was just across the Darling Harbour about 3 mins walk across the main road. The room and hotel design are modern, clean and the room I stayed is very spacious (my booking was a triple stay with 2 queen beds). The hotel provides on valet parking which cost AUD 50 per night for multiple entries, however there was a commercial parking call the Cinema Center Parking right behind the streets. The rates varies from night to night, on the Saturday night it was AUD 23 and on the Sunday it was AUD 13 per night but have to remove your vehicle by 5am on the next morning. Then you may park along the streets until 6:30 am. It's the CBD anyway so it is what it takes to own a vehicle there :p

      Reviewed May 14, 2015
      8.0
      Excellent
      Cara from Singapore
      Family with young children
      Stayed 3 nights in May 2014

      Great location and good service”

      location, room size, service

      great location and commendable service from staff. Only gripe would be the breakfast spread which was the exactly the same - no change for alternate day. But food quality is good - so if you are not too fussy about variety they have a good breakfast restaurant. Would recommend this hotel.

      Reviewed July 16, 2014
      8.0
      Excellent
      Sayida from Singapore
      Family with young children
      Superior King Room
      Stayed 2 nights in March 2014

      Would've been perfect if it had a swimming pool”

      Location is near Chinatown, clean large bathroom, comfortable bed

      Walkable to Townhall train station, Chinatown, Paddy's Market. 2 station away to Circular Quay. Rooms are newly renovated. I loved the citrusy fragrance used at the lobby. Join as GHA loyal member for free wifi. Wished the hotel had a swimming pool

      Reviewed April 01, 2014
      8.7
      Excellent
      Mandy from Hong Kong
      Couple
      Superior King Room
      Stayed 1 night in March 2013

      Great location, big and clean rooms”

      Centrally located, newly renovation rooms, big enough

      Centrally located, close to train station, walking distance to Darling Harbour. Convenient to take train, bus or ferry. Service can be improved. They take over 20 mins to deliver a folk and the house-keeping's attitude was made me disappoint while I called them to chase for it.

      Reviewed April 14, 2013
      12345
      This is a popular property. Don't miss out!

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      ParkRoyal Darling Harbour Hotel
      |Excellent 8.4
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      • Exceptional location
      • Darling Harbour
      • Town Hall Railway Station is within 0.33 km