PARKROYAL Kuala Lumpur
2018

PARKROYAL Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur, Malaysia., Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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     PARKROYAL Kuala Lumpur

    PARKROYAL Kuala Lumpur Reviews

    8.3
    Excellent
    /10
    (9008 reviews)See what guests said
    10.0
    Exceptional

    "Like the staff, the service, the location, the cleaness, the..."

    Dian

    -

    October 21, 2018

    8.3
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about PARKROYAL Kuala Lumpur

    Things you'll love

    • 200 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Kuala Lumpur

    Exceptional
    Location
    9.0
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Pavilion Kuala Lumpur520 m
  • Aquaria KLCC1 km
  • Kuala Lumpur City Centre (KLCC)1.33 km
  • Suria KLCC1.43 km
  • Petronas Twin Towers1.53 km
  • Petaling Street1.61 km
  • Sri Maha Mariamman Temple1.79 km
  • Thean Hou Temple3.72 km
  • Mid Valley Mega Mall4.84 km
  • Batu Caves11.27 km
  • This property is in high demand!

    Booked 110 times this week | 17 travelers are looking at this property right now

    Value for money8.0
    Distance to city center0.5 Km
    Location rating9.0
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.7 km

    Rooms available at PARKROYAL Kuala Lumpur

    8.3
    Excellent
    Room comfort & quality
    Club Deluxe (Club Access)
    Club Deluxe (Club Access)
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Club Premier Suite
    Club Premier Suite
    ...
    • Room size: 62 m²/667 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Studio Suite
    Club Studio Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Orchid Club Deluxe with Breakfast - Ramadhan Promo (RAM18)
    Orchid Club Deluxe with Breakfast - Ramadhan Promo (RAM18)
    ...
      Enter dates to see prices
      Orchid Club Premier
      Orchid Club Premier
      ...
      • Room size: 36 m²/388 ft²
      • City view
      • 1 king bed
      Enter dates to see prices
      Deluxe Twin - 2 Double Beds
      Deluxe Twin - 2 Double Beds
      ...
      • Room size: 30 m²/323 ft²
      • City view
      • 2 double beds
      Enter dates to see prices
      Superior Queen
      Superior Queen
      ...
      • Room size: 23 m²/248 ft²
      • City view
      • 1 queen bed
      Enter dates to see prices
      Have a question for PARKROYAL Kuala Lumpur?

      What people love about PARKROYAL Kuala Lumpur

      • 8.0
        Very good

        "This hotel is very recommended, the location is superb so many eatery nearby."

        Lisa I.

        |

        January 9, 2019

      • 6.8
        Good

        "Good location,."

        Pratiwi

        |

        January 14, 2019

      • 7.6
        Very good

        "Good and safe location"

        TSEN

        |

        October 18, 2018

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      More about PARKROYAL Kuala Lumpur

      More about PARKROYAL Kuala Lumpur

      8.8
      Excellent

      "Staff very helpful"

      Marie S.

      |

      January 9, 2019

      An overview

      Show less

      What they offer

      6.8
      Good

      "Location is great, near to the subway too..."

      MEIYEN E.

      |

      December 3, 2018

      Read more reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Fuel Shack Signature
      270 m American, Fast food, Pizza
      Big Apple Restaurant
      300 m American, Asian, International
      O'Coffee Club
      320 m American
      Asian cuisine
      Asian cuisine
      Kurata Japanese Fine Dining
      60 m Asian, Japanese, Seafood
      Kim Gary Restaurant
      70 m Asian, Chinese
      Fong Lye
      200 m Asian, Chinese, Taiwanese
      Chinese cuisine
      Chinese cuisine
      Restoran Yipin
      120 m Chinese
      Ju Xiang Cai Guan
      180 m Chinese
      Chef Rasa Sayang Sharkfin Restaurant
      180 m Chinese, Seafood

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of PARKROYAL Kuala Lumpur from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (9008)Booking.com Reviews (3414)
      8.3
      /
      10
      Cleanliness8.3
      Facilities8.1
      Location9.0
      Room comfort and quality8.3
      Service8.2
      Value for money8.0
      All languages
      All guests (9008)
      All room types

      Show reviews that mention 

      Showing 6867 verified guest comments
      12345
      10.0
      Exceptional
      SHARIFAH from Singapore
      Family with young children
      Family Suite
      Stayed 2 nights in May 2019

      Great stay always”

      Always have a great stay here. Our family suite is big enough for my kids to play around and to accomodate 3A + 2C. Breakfast is always our favourite but we didnt opr for it this time due to fasting month. Service staff is quick to respond and rectify when our door was not able to lock. Not even going to hesitate for another stay here.

      Reviewed May 22, 2019

      Dear SHARIFAH, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you again for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Guy Charles Owen | General Manager

      Responded May 24, 2019
      PARKROYAL Kuala Lumpur
      10.0
      Exceptional
      Chuong from United States
      Couple
      Club Premier Suite
      Stayed 4 nights in May 2019

      Orchid Club rooms are a must.”

      We stayed in an Orchid Club level Premier Suite. The rooms were spacious, clean, and comfortable. The staff, especially the ones in the club lounge, were attentive to every need. The location of the hotel was perfect... close to several shopping malls as well as MRT station to get you anywhere else in the city. Highly recommend!

      Reviewed May 15, 2019

      Dear Chuong, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. It is our pleasure to hear that you had a wonderful stay with us and thank you for your recommendation. We very much look forward to seeing you soon for another fantastic PARKROYAL experience with us in Kuala Lumpur. Guy Charles Owen | General Manager

      Responded May 16, 2019
      PARKROYAL Kuala Lumpur
      9.2
      Exceptional
      SIRIKORN from Thailand
      Couple
      Deluxe King
      Stayed 7 nights in April 2019

      Excellent location. Staff are all friendly and helpful.”

      We stayed 1 month here. The Delux King bedroom is considerably big, both bed and pillows are so soft. We were put on 20th floor so the view was extremely beautiful. Going back to stay again tomorrow as the location is great with easy access to main shopping malls such as SUNGEI WANG - LOT10 - PAVILION - BERJAYA TIMES SQUARE. It is also very convenient for us to attend Sunday Church services at HTBB on 8th floor of LOT10, which is next to the hotel. AMIN, one of the house keeping staff took great care of our daily room cleaning,and frequently gave us boxes of chocolate during our stay.

      Reviewed April 29, 2019

      Dear SIRIKORN, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you again for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Guy Charles Owen | General Manager

      Responded April 30, 2019
      PARKROYAL Kuala Lumpur
      9.6
      Exceptional
      Noorin from Malaysia
      Solo traveler
      Superior Queen
      Stayed 2 nights in May 2019

      Exceptional”

      Great place to stay

      Reviewed May 19, 2019

      Dear Noorin, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you again for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Guy Charles Owen | General Manager

      Responded May 24, 2019
      PARKROYAL Kuala Lumpur
      9.6
      Exceptional
      Dian from Indonesia
      Group
      Family Suite
      Stayed 2 nights in April 2019

      as good as always”

      Really love to stayed in this hotel when we were in KL. Their location, their room, and their staff really good... But the last time i stayed here, there was a cockroach in my room.. a Little bit shocked because this is the first time.. For me it doesn't matter it isn't something big. Because they are just an animal that can't we control it. But for other customer, maybe they can worried about the room cleanliness...

      Reviewed April 18, 2019

      Dear Dian, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. I am very sorry to read about the ungracious experience you encountered during your stay. We have taken note of your feedback and shared with the concerned departments. We hope to welcome you back in the near future for a better experience. Guy Charles Owen | General Manager

      Responded April 18, 2019
      PARKROYAL Kuala Lumpur
      9.6
      Exceptional
      Twee from Malaysia
      Business traveler
      Superior Queen
      Stayed 1 night in April 2019

      Great Hotel”

      On the facilities i did not have a chance to check it out... thus the 4 stars. Food is good and plenty, try the juice bar at tea time if you attending the seminar. Bed a, Pillow comfortable. Great powerful shower.

      Reviewed April 16, 2019

      Dear Twee, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. I am very pleased to hear that you had a fantastic experience at our hotel. We very much look forward to the pleasure of welcoming you back soon. Guy Charles Owen | General Manager

      Responded April 18, 2019
      PARKROYAL Kuala Lumpur
      8.0
      Excellent
      Kym from Singapore
      Family with young children
      Deluxe Twin - 2 Double Beds
      Stayed 2 nights in December 2018

      Strategic location and conveniently located to shopping malls and eateries.”

      Conveniently located to shopping malls and eateries. Revisit Park Royal after a few years and this time round there is no free parking for hotel guests and we have to park at the building next door. Nonetheless, the location makes up for it.

      Reviewed April 09, 2019

      Dear Kym, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. Our hotel is certainly a perfect location for both business and leisure purposes. We are glad that you enjoyed our facilities and our fantastic team met your expectations and kindly be informed that the hotel parking is managed by the Parking Company. Effective since October 2018, hotel guest is giving the flat rate of RM 6 per day with multiple entries. We very much look forward to welcoming you back for another memorable PARKROYAL experience. Guy Charles Owen | General Manager

      Responded April 09, 2019
      PARKROYAL Kuala Lumpur
      8.4
      Excellent
      Lauren from Australia
      Group
      Stayed 2 nights in March 2019

      Clean, great location”

      Great hotel. Only negative was we requested in our booking and at check in for a quiet room away from the construction across the street. Our room pretty much looked directly at the construction and had noise all throughout the day. not great when we requested this twice.

      Reviewed March 29, 2019

      Dear Lauren, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future. Guy Charles Owen | General Manager

      Responded March 30, 2019
      PARKROYAL Kuala Lumpur
      10.0
      Exceptional
      fiona from Australia
      Group
      Twin Room Orchid Club Deluxe
      Stayed 1 night in March 2019

      Great stay in a great location ”

      We stayed in the orchid club room which was lovely free afternoon tea and free cocktails and canapés in the earlier evening The room was modern and clean Myself and my sister had a twin room and our beds where huge Bathroom was well equipped and very clean Breakfast was delicious order from a menu or the buffet Pool was on the 6 th floor with great views Location was great lots to see in walking distance and the mono rail a 5 min walk away I definitely would return to the park Royal again

      Reviewed March 27, 2019

      Dear Fiona, Greetings from PARKROYAL Kuala Lumpur, Thank you for sharing your wonderful experience with us and for the recommendation of our Orchid Club room! I am very pleased that you enjoyed our Orchid Club room and facilities. Hope to see you soon. Guy Charles Owen | General Manager

      Responded March 30, 2019
      PARKROYAL Kuala Lumpur
      9.2
      Exceptional
      Gemma from United States
      Group
      Deluxe Twin
      Stayed 3 nights in March 2019

      Location is everything”

      Pros: Location was close to everything or had easy access to transportation. Staff was attentive and accommodating. Large rooms with great shower. Lobby smelled sweet and fabulous. Cons: Carpet and room furniture needed a little updating.

      Reviewed March 22, 2019

      Dear Gemma, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future. Guy Charles Owen | General Manager

      Responded March 22, 2019
      PARKROYAL Kuala Lumpur
      8.4
      Excellent
      Mahmood from Singapore
      Couple
      Superior Queen
      Stayed 3 nights in February 2019

      GOOD LOCATION AND CLEAN HOTEL”

      This hotel is clean, has good location and courteous staff. But would like to suggest that the breakfast should have more of malay traditional kueh2 and to change some of the menu everyday because some customers stayed more than 1 day would not have same food every breakfast. Thank you

      Reviewed February 26, 2019

      Dear Mahmood, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and have taken note on the highlighted issue. We very much hope to welcome you back for an even more positive PARKROYAL experience in the future. Guy Charles Owen | General Manager

      Responded March 01, 2019
      PARKROYAL Kuala Lumpur
      10.0
      Exceptional
      LEE
      Business traveler
      Club Deluxe (Club Access)
      Stayed 1 night in February 2019

      Superb nice stay”

      I stay first time at park royal hotel KL overnight, really like it so much. Staff was polite and nice. The buffet breakfast was delicious and have many varieties. I stay at Orchid club Deluxe room, the room itself was so spacious and come with a bath tub and separate shower area .The lounge itself is nice, canapes is delicious. Would like to return again next time when I visit KL for business.

      Reviewed February 25, 2019

      Dear Lee, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you again for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Guy Charles Owen | General Manager

      Responded March 01, 2019
      PARKROYAL Kuala Lumpur
      10.0
      Exceptional
      Sumyia from Bangladesh
      Couple
      Superior Queen
      Stayed 1 night in May 2019

      Clean rooms with all the facilities. Staffs are extremely helpful and polite.Location is outstanding”

      You can get all the famous shopping Malls and restaurants around here. Jalan Alor is waking distance to get excellent food market. Hotels staff are extremely helpful and polite. I asked for a orchid plant and they have arranged two orchid plants for me and didn't take any payment for that. It was complimentary from the hotel to us. They kept our luggage for one day at their store as we had to check out for one day to stay in another city in Malaysia. They have given us late check-out facilities up to 1300 hrs which helped us a lot. All the staffs are always ready and eagerly wait to help in any condition including baggage carrying and arranging taxi for the guest. I recommend this hotel to stay . They have good swimming pools as well. Definitely will stay in this hotel in future.

      Reviewed May 06, 2019

      Dear Sumyia, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. It is our pleasure to hear that you had a wonderful stay with us and thank you for your recommendation. We very much look forward to seeing you soon for another fantastic PARKROYAL experience with us in Kuala Lumpur. Guy Charles Owen | General Manager

      Responded May 16, 2019
      PARKROYAL Kuala Lumpur
      9.6
      Exceptional
      Muhammad from Singapore
      Family with young children
      Deluxe King
      Stayed 4 nights in April 2019

      good location ”

      shoppers ideal location. between Berjaya times square, pavilion, bukit bintang.. rooms newly renovated. Bfast needs improving.. nothing fantastic.. carpark no longer free for guest, flat rate at RM6 per exit. will return

      Reviewed May 05, 2019

      Dear Muhammad, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. Our hotel is certainly a perfect location for both business and leisure purposes. On the same note, kindly be informed that the hotel parking is managed by the Parking Company effective of October 2018, hotel guest is giving the flat rate of RM 6 per day with multiple entries. We very much look forward to welcoming you back for another memorable PARKROYAL experience. Guy Charles Owen | General Manager

      Responded May 06, 2019
      PARKROYAL Kuala Lumpur
      9.6
      Exceptional
      Roger from United Kingdom
      Couple
      Superior Queen
      Stayed 6 nights in April 2019

      Gem in Imbi”

      Excellent staff - service is the absolute high point of Parkhotel. Otherwise we found a generous room with big bed, lovely hot shower and all the usual amenities. The magnificent breakfast buffet needs an extra mention. We also enjoy the swimming pool with its little bar. It’s our go-to hotel when we are in KL as it’s perfectly located to reach most destinations quickly.

      Reviewed April 29, 2019

      Dear Roger, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you again for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Guy Charles Owen | General Manager

      Responded April 30, 2019
      PARKROYAL Kuala Lumpur
      8.4
      Excellent
      Lim from Singapore
      Couple
      Deluxe King
      Stayed 1 night in May 2019

      Nice location. Good value for money ”

      A bit old. But fairly good place to stay. Nice breakfast with multiple selection.

      Reviewed May 16, 2019

      Dear Lim, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future. Guy Charles Owen | General Manager

      Responded May 16, 2019
      PARKROYAL Kuala Lumpur
      9.2
      Exceptional
      MOHD from Malaysia
      Family with young children
      Deluxe King
      Stayed 1 night in March 2019

      Exceptional”

      Good

      Reviewed May 12, 2019

      Dear MOHD, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We are happy to read your positive review and I would like to thank you for choosing us as your preferred hotel for your holiday in Kuala Lumpur. Please join us again for another memorable hotel experience! Guy Charles Owen | General Manager

      Responded May 16, 2019
      PARKROYAL Kuala Lumpur
      8.0
      Excellent
      Ajit from India
      Couple
      Deluxe Double City
      Stayed 6 nights in April 2019

      good hotel , good location, but a little old hotel”

      breakfast needs better options,

      Reviewed May 10, 2019

      Dear Ajit, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future. Guy Charles Owen | General Manager

      Responded May 16, 2019
      PARKROYAL Kuala Lumpur
      9.2
      Exceptional
      Carrie
      Group
      Superior Queen
      Stayed 3 nights in February 2019

      Large and clean space”

      Great place with lots of room to open large suitcases. The shower pressure and temperatures were great, but some water could leak out despite closing the shower door. The location is a 5 min walk to the train and near many shopping places. It is also close to the start of the hop on & off bus route, which makes it convenient to explore the city. One downside is that to cross the road, you have to walk a few minutes on either end to get to the main crosswalks, as you're next to a main road.

      Reviewed February 16, 2019

      Dear Carrie, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more positive PARKROYAL experience in the future. Guy Charles Owen | General Manager

      Responded February 25, 2019
      PARKROYAL Kuala Lumpur
      8.8
      Excellent
      Zulmazliza from Malaysia
      Family with young children
      Deluxe King
      Stayed 2 nights in February 2019

      Worth it. Worth it.”

      Absolutely worth the price. Very good room (huge), great amenities and well spread breakfast buffet, right smack in the middle of bukit bintang and its monorail, it just got better. Plus, our 11yo got to eat breakfast for free (unlike some 5* hotels that charge kids a hefty price for it). Yes, this is definitely worth it (yes,must mention twice) ^_^

      Reviewed February 13, 2019

      Dear Zulmazliza, Greetings from PARKROYAL Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. I am very pleased to hear that you and your family had a fantastic experience at our hotel. We very much look forward to the pleasure of welcoming you back soon. Guy Charles Owen | General Manager

      Responded February 13, 2019
      PARKROYAL Kuala Lumpur
      12345
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      PARKROYAL Kuala Lumpur
      |Excellent 8.3
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      • Exceptional location
      • Pavilion Kuala Lumpur
      • Bukit Bintang Monorail Station is within 0.22 km