Nice but seriously ostentatious”

The rooms are quiet, clean and well-appointed, the wifi is strong, the breakfast is fantastic, and the facilities are good. But for a normal person, the prices in USD, the over-priced restaurant, and the ridiculously priced bar and minibar were a complete turn-off.

Impeccable Service! Good Job ”

After a disappointing experience in June (they did a good service recovery, they promised to review their work process and improve the service lapse), I came back to stay with ParkRoyal in July. The service I experienced was impeccable - welcome note with fruits. Staff who recognised you and always happy to help you whenever they can. Room was always clean and ready for me when i came back from work. The service crew at the restaurant impressed me every morning when I head there for breakfast. I always look forward to breakfast because of the service crew and the fresh food & fruits. Trust me, the good service was not because of my previous feedback. My colleagues who travelled with me also enjoyed the service.

Service lapse and Drastic drop in service standard”

As a Singaporean, I find the drop in service standard unacceptable for a Singapore brand. First, there was no more welcome letter. Second, error in wifi account, didn’t bother to inform me until I called the service desk. Third, the room they assigned me had a faculty aircon. I specifically requested for a room with large bed, the room they changed me to was a room with twin beds. They could avoid this service lapse if they had checked my room requirements instead of randomly assign me an empty room. Initially they told me the aircon will be fixed in 2 hrs but when I got back it wasn’t fixed and I had to call them to be informed that the aircon won’t be ready and the best option is to change room. Lack of initiative in service recovery.

Excellent stay”

One of the finest & cleanest location in the administrative capital of Myanmar. I strongly recommend the stay as and when having business travel to Nay Pyi Taw.

Excellent hospitality”

This is very one of the best property to stay in Nay Pyi Taw , Myanamar as it provides all level of comfort for stay during business trip. It has got Golf course and carrying vehicle in side the property. I strongly recommend to stay as and when travel to Nay Pyi Taw.

Very bad”

Expensive for nothing

good service ”

good service

Good”

Perfect service. Polished my shoes during cleaning

プールがGood”

Swimming PoolがGood

Great service”

Cannot fault the service at this hotel, the staff will help you with anything you need.. you will need a hotel car to go absolutely anywhere but it was always available. It's a huge place with lots of spooky corridors so I'm not sure why I was put in a room in the other block - far away from reception and the restaurant - when there seemed to be very few people staying in the hotel, but anyway the room was nice. Pool looked a little exposed to me on a big grassy plain but looked nice enough and there is a good gym. Food in the restaurant was not spectacular but fine. The issue for me was that it doesn't feel homely - it's kind of creepy - and it was also a bit further away from MICC2 than some other hotels (I was attending a congress). If I have to go to this strange place again I will stay at the Hilton as it has a more homely feel and is closer to MICC2.

Good place to stay”

Clean, quiet and fully equipped

Good location in an open green park garden ”

One of the best 5 star hotels in Nay Phi Taw located in a big green park like garden

My stay at Park Royal in Nay Pi Daw”

Very nice hotel with staff who are exceptionally friendly and helpful. Highly recommended.

The best that Nay Pyi Taw has to offer”

Safety and convenient .Nice layout as well.Indian food was decent and so is the breakfast.

Good & Great Service”

Good Hotel , Clean and good service

big room and excellent privacy”

big room and excellent privacy

Exceptional”

it was a great hotel with very nice garden and swimming pool, clean room and good view of small garden looking out from window.

Fantastic ”

Amazing property with a feel

Very Nice Hotel, Great Staff”

I was surprised to find out that I really liked Nay Pyi Taw, although it is an unusual city. Everything is very far from everything else, and for the most part you hardly see any people anywhere. The Park Royal Hotel, however, is a very nice place, super clean, great facilities and the nicest group of people working there. The pool, gym and sauna/steam area are all top notch, and the dining area for breakfast is very nice and they have a rather amazing assortment of food. I would definitely recommend the Park Royal Hotel to anyone going to Nay Pyi Taw.

Decent hotel with good service and amenities”

I Stayed for one night. Other than in-room dining being quite expensive, I found the hotel, its amenities and staff to be excellent.