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Very good7.7
Based on 3294 reviews
82% would recommend to a friend
PARKROYAL on Kitchener Road Singapore
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8.4 Excellent location
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8.4Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior King
...
  • City view
  • 28 m²
  • 1 king bed
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Family Triple
...
  • City view
  • 40 m²
  • 1 single bed and 1 double b...
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Executive King Suite
...
  • City view
  • 53 m²
  • 1 king bed
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Orchid Club
...
  • City view
  • 28 m²
  • 1 king bed
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Family Quad Room
...
  • City view
  • 40 m²
  • 2 single beds and 1 double ...
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Deluxe King Room
...
  • City view
  • 28 m²
  • 1 king bed
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Superior Twin
...
  • City view
  • 28 m²
  • 2 single beds
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Deluxe Twin
...
  • City view
  • 28 m²
  • 2 single beds or 1 double b...
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Club Twin
...
  • City view
  • 28 m²
  • 2 single beds
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Nearest essentials

Airports
  • 12 kilometers to
  • Seletar Airport (XSP)
  • 16 kilometers to
  • Changi International Airport (SIN)
Public transportation
  • 250 meters to
  • Farrer Park MRT Station
  • 850 meters to
  • Little India MRT Station
Hospital or clinic
  • 950 meters to
  • KK Women's and Children's Hospital
Pharmacy
  • 900 meters to
  • Guardian
Convenience store
  • 400 meters to
  • 7 Eleven
Cash withdrawal
  • 50 meters to
  • ATM

More about PARKROYAL on Kitchener Road Singapore

An overview

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Verified guest reviews

Agoda Reviews (3294)
Booking.com Reviews (2790)

7.7

Filter by guest type:
Very good
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.4
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.4
Very good
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 8.3
  • Room comfort and quality 7.7
  • Service 7.6
  • Value for money 7.3
Very good
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.4
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.5
Very good
  • Cleanliness 8.0
  • Facilities 7.4
  • Location 8.4
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.5
Very good
  • Cleanliness 7.8
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 7.7
  • Service 7.5
  • Value for money 7.3
Very good
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 7.7
  • Value for money 7.6
Very good
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 8.4
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.1
Provided by verified guests of Agoda
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Room type
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6.4
Balagi from Qatar
Business traveler
Superior King
Stayed 1 night in August 2017
A Busy & Noisy Hotel, You will never get rooms on ”
I had a business meeting in singapore & arrived at the hotel at 11.00am after a 9 hours flight. My meeting was in the 2;00 PM in the afternoon & I wanted to freshen up before i went to the meeting. Tried to check in but the staffs were unable to provide any room until 3 PM. The same story happened every time i booked in this hotel. There are a lot of new hotels near by nowadays & I have decided not to stay here anymore. Atleast when i have some important work to accomplish. thanks, Best regards, KB
Reviewed August 08, 2017
Dear Balagi, Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We highly value every one of our guests and once again, sincerely apologise for falling short of your expectations and hope we will have another chance to welcome you back again. Best Regards, Benny Chung General Manager
Responded August 10, 2017
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PARKROYAL on Kitchener Road Singapore
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8.8
Noorhanabee from Singapore
Couple
Orchid Club
Stayed 1 night in August 2017
Good ”
Almost every trip to singapore, we stay in park royal for past 2 years. Near to every amenities, restaurant, shopping mall and train station. You may request late check out with payment. A hotel with 1 stop.
Reviewed August 07, 2017
Dear Noorhanabee, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 10, 2017
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PARKROYAL on Kitchener Road Singapore
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8.0
hoikwan from South Korea
Business traveler
Superior King
Stayed 1 night in August 2017
Good service of stafg”
Bell man speciallt fone
Reviewed August 05, 2017
Dear Hoikwan, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 07, 2017
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PARKROYAL on Kitchener Road Singapore
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8.8
Vena from Singapore
Couple
Executive King Suite
Stayed 1 night in December 2016
Wedding”
We stayed over because our wedding venue is nearby and this is the nearest hotel we can find. The staff are great. We are escorted to our room with special excess for VIP (maybe because I am wearing my wedding gown). The room is big and clean. Quite worth it as we only need it for one night.
Reviewed August 03, 2017
Dear Vena, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 07, 2017
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PARKROYAL on Kitchener Road Singapore
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8.4
Dira from Indonesia
Family with teens
Family Quad Room
Stayed 1 night in July 2017
Good Location and Spacious Room”
It is located near Ferrer Park MRT and just opposite of City Square Mall. So, food and transportation is not a problem. We, a family of 4 persons stay in the adjacent room, big bed and spacious room. Full carpeted room.
Reviewed July 27, 2017
Dear Dira, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 02, 2017
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PARKROYAL on Kitchener Road Singapore
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10.0
Ishrat from Bangladesh
Solo traveler
Club Twin
Stayed 2 nights in July 2017
Exceptional”
I booked a two single bed room. But they allotted a double bed room. While I inquired they told me that it depends on the availability. If I would have booked directly with the hotel then they would give the guaranty to allot the specific room! So ridiculous! Then I shifted to a lower grade room
Reviewed July 26, 2017
Dear Ishrat, We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. We believe in creating positive and memorable hotel experiences for all our guests and are very sorry to hear of your less-than-satisfactory experience. Regardless, we still hope that you enjoyed the convenience of our unique locale and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 02, 2017
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PARKROYAL on Kitchener Road Singapore
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8.4
Amuthan from India
Business traveler
Orchid Club
Stayed 1 night in July 2017
Good Hotel”
Very good hotel in a great location for MRT and food nearby. Too many tourists though from India on group booking so the lobby and restaurant looked like a market atmosphere. Do book club rooms as they have separate check in and check out with separate dining area.
Reviewed July 25, 2017
Dear Amuthan, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. Given our location, we are a favourite with guests hailing from India, however, we do have a large number of Corporate guests staying with us. Most of the guests check in after 2pm or 3pm due to the Hotels official check in time being at 3pm. Nevertheless, I must apologize if this was not really something that was your expectation. We are working towards providing a separate check in area for all guests from tour groups and travel agents, in order to ensure that all guests are given preferential and efficient service. We're glad your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 02, 2017
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PARKROYAL on Kitchener Road Singapore
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8.4
Noorhanabee from Singapore
Business traveler
Orchid Club
Stayed 1 night in July 2017
Good”
Near to every amenities
Reviewed July 24, 2017
Dear Noorhanabee, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Best Regards, Benny Chung General Manager
Responded August 02, 2017
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PARKROYAL on Kitchener Road Singapore
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3.6
omar from Singapore
Solo traveler
Superior Twin
Stayed 1 night in July 2017
Stay Away”
Rude and slow staff, they also tried to put room service on my tap that I never ordered/had, total scam. P.S. I did report this hotel and it's practices to authorities. Save yourself and stay away.
Reviewed July 24, 2017
Dear omar, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologise that your recent stay did not meet your expectations. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to deliver. Please be assured we will feedback to the respective departments and once again thank you for taking time to write this review. Best regards General Manager Benny Chung
Responded August 02, 2017
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PARKROYAL on Kitchener Road Singapore
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4.8
Daniel from Singapore
Solo traveler
Deluxe Twin
Stayed 1 night in July 2017
Disappointed with the front desk service”
was being told there wasn't any reservation being made in their system under my name/agoda. waited for a good 1 hour at the lobby before they finally confirm my booking. was being given a room key and later realised that there's actually someone in the room, so i have to took the leave down again to wait for them to change a new room for me again. Guess what, nothing was offered by the hotel for such mishap.
Reviewed July 18, 2017
Dear Daniel, Thank you for the feedback and we apologise for the unpleasant experience you’ve encountered. We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and we are disappointed that your recent stay did not meet your expectations. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to deliver. Your encounter is truly frustrating and we will definitely look into the matter. Thank you for the feedback once again. Best regards General Manager Benny Chung
Responded August 02, 2017
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PARKROYAL on Kitchener Road Singapore
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