PARKROYAL on Kitchener Road Singapore
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PARKROYAL on Kitchener Road Singapore

181, Kitchener Road, Little India, Singapore, Singapore, 208533
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Superior Twin - Bed PARKROYAL on Kitchener Road Singapore
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     PARKROYAL on Kitchener Road Singapore

    PARKROYAL on Kitchener Road Singapore Reviews

    7.8
    Very good
    /10
    (4690 reviews)See what guests said
    8.0
    Very good

    "the actual hotel facilities are quite good and the location..."

    John

    -

    November 19, 2018

    7.9
    Very good cleanliness
    Recommended by 82% of guests

    Things you’ll love about PARKROYAL on Kitchener Road Singapore

    Things you'll love

    • 280 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Battlebox1.94 km
  • Orchard Road2.23 km
  • Singapore Flyer2.48 km
  • Merlion Park2.65 km
  • Cloud Forest3.1 km
  • Marina Bay Sands Casino3.22 km
  • Gardens by the Bay3.31 km
  • Supertree Grove3.38 km
  • Universal Studios7.23 km
  • Sentosa Island7.49 km
  • This property is in high demand!

    Booked 21 times since yesterday | 21 travelers are looking at this property right now

    Value for money7.4
    Distance to city center3. Km
    Location rating8.5
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport15.6 km

    Rooms available at PARKROYAL on Kitchener Road Singapore

    7.8
    Very good
    Room comfort & quality
    Executive King Suite
    Executive King Suite
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Orchid Club
    Orchid Club
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Triple
    Family Triple
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Family Quad Room
    Family Quad Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Club Twin
    Club Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Room with Breakfast & Indian Set Dinner for Two
    Deluxe Room with Breakfast & Indian Set Dinner for Two
    ...
    • Room size: 28 m²/301 ft²
    • Non-smoking
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Have a question for PARKROYAL on Kitchener Road Singapore?

    What people love about PARKROYAL on Kitchener Road Singapore

    • 6.4
      Good
      Location

      "location is good with many amenities around."

      Irene

      |

      January 10, 2019

    • 9.2
      Exceptional
      Staff 

      "Very good location and staff were very helpful."

      siti H.

      |

      January 14, 2019

    • 8.4
      Excellent
      Location

      "Near the MRT, sops, restaurant and cafe's and places of interest."

      Amir

      |

      August 15, 2018

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    More about PARKROYAL on Kitchener Road Singapore

    More about PARKROYAL on Kitchener Road Singapore

    10.0
    Exceptional

    "We have been staying at this hotel over the years cos of its..."

    kulasingam

    |

    December 17, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "Hotel just nearby 24H shopping mall & a lot of food choices..."

    Ahmad

    |

    December 10, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Paddington House of Pancakes
    90 m American, Halal
    Suprette
    540 m American
    TWO bakers
    550 m American, Cafe, French
    Asian cuisine
    Asian cuisine
    Spice Brasserie
    30 m Asian, Chinese, Indian
    Jewel of India Restaurant
    30 m Asian, Indian, Vegetarian
    Momiji Japanese Buffet Restaurant
    90 m Asian, Japanese, Sushi
    Chinese cuisine
    Chinese cuisine
    Shun Feng Kitchen
    180 m Chinese
    Indian Wok
    190 m Chinese, Indian
    Beijing Neng ren JU
    390 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of PARKROYAL on Kitchener Road Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4690)Booking.com Reviews (2617)
    7.8
    /
    10
    Cleanliness7.9
    Facilities7.5
    Location8.5
    Room comfort and quality7.8
    Service7.7
    Value for money7.4
    All languages
    All guests (4690)
    All room types

    Show reviews that mention 

    Showing 3533 verified guest comments
    12345
    8.8
    Excellent
    Konstara from Indonesia
    Business traveler
    Superior Twin
    Stayed 2 nights in May 2019

    Excellent”

    1. The connecting room has no lock at all. A group of indian family was next door (1820), they were shouting and laughing late at night. Me and my dad was trying hard to sleep in room 1821. There is one point at a time, where they tried to open the connecting room and laughing, and luckily the door was attached to a lock, otherwise they wouldve open the connecting door. 2. Someone pranked our room phone at the same times for 2times. I would assume it was room 1820 too. You might want to consider how many people should be in 1room restrictly, because i know the room was full with around 4-5people in 1820. I am a regular customer everytime i visited singapore to the hotel, and this is my first bad experience in the hotel.

    Reviewed May 15, 2019

    Dear Konstara, Thank you for taking the time to share your feedback with us. I regret to learn about the challenges you experienced during your stay with us. We do take all feedback to heart and use them in our efforts to get better. Please be assured that your feedback for improvement has been shared with the team so that the individuals involved can handle this better going forward. We highly value every one of our guests and once again, sincerely apologise for falling short of your expectations and hope we will have another chance to welcome you back again. Warm Regards, Richard Ong General Manager

    Responded May 16, 2019
    PARKROYAL on Kitchener Road Singapore
    9.6
    Exceptional
    ALPHANSO
    Couple
    Superior Twin
    Stayed 5 nights in April 2019

    Paynes from Australia”

    The hotel is clean and staff helpful. The hotel was full with tourists but the staff coped well. The room was excellent spacious, clean, water pressure in shower was excellent. In-house buffet had ample choice - staff were stretched but still got good service. Check-in and out was easy. All in all the Hotel was good. Near MRT, shops, eating places.

    Reviewed May 12, 2019

    Dear Alphanso, Thank you for your time in sharing this generous rating of your recent stay with us. Our team is heartened to be rewarded with your positive feedback, as providing an experience that goes beyond the expectations of our guests is something we work tirelessly toward achieving. We very much look forward to extending our hospitality to you again soon. Warm Regards, Richard Ong General Manager

    Responded May 30, 2019
    PARKROYAL on Kitchener Road Singapore
    5.6
    RATNAKAR from India
    Business traveler
    Superior Twin
    Stayed 1 night in May 2019

    Above average”

    Despite advising the hotel at the time of booking that I would require a room on arrival 9 AM hours, I was initially told that no room is available until 3 PM but a room was immediately made available upon charging me almost 100 USD for 6 hours. I consider this as sheer ' Blackmail ' and will not stay there again.

    Reviewed May 09, 2019

    Dear Ratnakar, Thank you for sharing your feedback on your recent stay with us. I have read your comments about an early check in. Our committed check in time is at 3:00 PM, as you can imagine we get numerous requests for both early check in and late check out. So much so, that we have to prioritize who receives this service. We give priority to our most loyal Pan Pacific Discovery (our hotels loyalty program) elite level members. I trust with your continued patronage of Pan Pacific Hotels & Resorts you will soon be earning your way to a priority early check in or late check out. Please be assured that your feedback for improvement has been shared with the team so that the individuals involved can handle this better going forward. We do take all feedback to heart and use them in our efforts to get better. We appreciate your feedback and hope we will have another chance to welcome you back again. Warm Regards, Richard Ong General Manager

    Responded May 10, 2019
    PARKROYAL on Kitchener Road Singapore
    8.4
    Excellent
    Wai from Thailand
    Business traveler
    DOUBLE SUPERIOR - BED AND BREAKFAST
    Stayed 2 nights in February 2019

    Good location plenty of shopping”

    If you are here for work or visiting, probably not spend too much time in the room .. this is a great hotel with above average facility and food .. but great on accessibility to town with Train, bus and most public transport at your doorsteps. It is also sandwiched in between 2 shopping centres .. City Square Mall and a 24 hrs Mustafa. So, you can run some shopping practically anytime.

    Reviewed February 16, 2019

    Dear Wai, Thank you for sharing your experience with us, and we are pleased that you enjoyed the convenience of our unique locale. We hope your stay was pleasant and we look forward to always providing you with the best service whenever you visit us. Warm Regards, Richard Ong General Manager

    Responded February 18, 2019
    PARKROYAL on Kitchener Road Singapore
    9.6
    Exceptional
    Nur from Singapore
    Family with young children
    Superior Twin
    Stayed 2 nights in January 2019

    Excellent staycation ”

    Very clean hotel and location is excellent few steps away from city Square mall and Mustafa ctr. Do expect a large crowd especially during check-in. Excellent stay we will definitely come back again!! 🥳🥳🥳🥳

    Reviewed January 27, 2019

    Dear Nur, Thanks for your review of PARKROYAL on Kitchener Road. It was good to have you with us, I was happy to read that the PARKROYAL team was able make you feel like a valued guest. Our team work very hard to make each stay a perfect 5 and it is always great to get the feedback. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Warm Regards, Paolo General Manager

    Responded January 28, 2019
    PARKROYAL on Kitchener Road Singapore
    8.8
    Excellent
    Peter from Malaysia
    Family with teens
    Superior Twin
    Stayed 1 night in December 2018

    A Great stay at ParkRoyal”

    The rooms are big and clean. Location is excellent. Opposite the hotel is the City Square Mall and beside the hotel, there is Mustafa 24/7 supermarket and departmental store selling all sort of products at reasonable prices. MRT station is only a stone throw away. The eatery beside the hotel sells very good mutton Murtabak.

    Reviewed January 02, 2019

    Dear Peter, Thank you for your review on PARKROYAL on Kitchener Road. We are glad to hear that you liked our location in the heart of Little India. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Warm Regards, Paolo General Manager

    Responded January 03, 2019
    PARKROYAL on Kitchener Road Singapore
    10.0
    Exceptional
    NAINA from India
    Business traveler
    Superior King
    Stayed 3 nights in November 2018

    Excellent Hotel for All purpose”

    Excellent and Marvellous The rooms are very spacious and neat, location is very very near to reach everything and Mustafa Mall is just near and Farrerpark Mrt station just opposite to hotel, value for money and Can recommendation to go all stay here

    Reviewed December 02, 2018

    Dear Naina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Paolo General Manager

    Responded December 03, 2018
    PARKROYAL on Kitchener Road Singapore
    10.0
    Exceptional
    Erma from Singapore
    Group
    Superior Twin
    Stayed 1 night in April 2019

    Staycation”

    The frontline officers were all friendly , accomodating to our needs. Superb!! Place room clean. Got an up grade to a bigger room.

    Reviewed May 03, 2019

    Dear Erma, Thank you for sharing your experience with us. Our people are at the heart of everything we do and its great our associates were able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. We look forward to welcome you back. Warm Regards, Richard Ong General Manager

    Responded July 08, 2019
    PARKROYAL on Kitchener Road Singapore
    6.4
    Good
    Yuan from Australia
    Solo traveler
    Superior Twin
    Stayed 3 nights in May 2019

    Good”

    I had to change to a quite room because my first one was facing a major construction site. The second room I stayed had a door in the common wall with my ‘neighbour’ and it’s not sound proof.

    Reviewed May 20, 2019

    Dear Yuan, Your feedback is important to us because it is through this that we can continue to improve the products and service we provide our guests. Please be rest assured that your comments have been shared with the respective team for review and actions to improve. Thank you once again, we hope to welcome you back to PARKROYAL on Kitchener in the future for a more successful experience. Warm Regards, Richard Ong General Manager

    Responded May 21, 2019
    PARKROYAL on Kitchener Road Singapore
    8.4
    Excellent
    Siti from Singapore
    Family with young children
    Executive King Suite
    Stayed 1 night in March 2019

    Worth the $$”

    The hotel staff was friendly and nice. We were checked in at the lounge which was very comfortable. Wifi was great. We had a few guest over and the hotel room was enough space for friends and family. Room Service was quick too.

    Reviewed April 02, 2019

    Dear Siti, Thank you for your review of PARKROYAL on Kitchener Road. While it was good to have you with us, I am happy to read that our associates were able to make you feel like a valued guest. Our team works hard to make each stay a memorable one and its great to get feedback. Thanks again for staying with us and we hope to welcome you back again soon. Warm Regards, Richard Ong General Manager

    Responded April 03, 2019
    PARKROYAL on Kitchener Road Singapore
    8.8
    Excellent
    Praveen from India
    Family with young children
    Superior Twin
    Stayed 6 nights in March 2019

    Excellent hotel with friendly staff. ”

    I had asked for an early check in and luckily I got it by noon. Hotel was good and breakfast had wife range and was satisfactory. Housekeeping was a bit disappointing. Location is excellent. Mrt is just a stone throw away. Overall hotel was good and staff were friendly. Appreciate if you can welcome guest with a welcome drink.

    Reviewed March 26, 2019

    Dear Mr Praveen, Thank you for sharing your experience with us, and glad that you have enjoyed the convenience of our unique locale. Although overall you have had a pleasant stay, it was disappointed to know you left feeling underwhelmed. We would like to apologise for the less-than-satisfactory experience with our housekeeping team, and we would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to deliver. I value your patronage and hope to welcome you back to PARKROYAL on Kitchener in the future for a more successful experience. Warm Regards, Richard Ong General Manager

    Responded March 27, 2019
    PARKROYAL on Kitchener Road Singapore
    9.2
    Exceptional
    Milani from Sri Lanka
    Family with young children
    Superior Twin
    Stayed 4 nights in March 2019

    Closer to shopping and other places”

    It was a pleasant stay and clean. Really liked the attitude of the employees they were very welcoming and helpful. One thing this place stands out is the human touch and the support of employees. The room we got was smaller than we expected and the breakfast was not good but ok.

    Reviewed March 14, 2019

    Dear Milani, Thank you for sharing your experience with us. Our people are at the heart of everything we do and its great our associates were able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. We look forward to welcome you back. Warm Regards, Richard Ong General Manager

    Responded March 15, 2019
    PARKROYAL on Kitchener Road Singapore
    8.0
    Excellent
    Vini from Malaysia
    Business traveler
    Superior Twin
    Stayed 3 nights in March 2019

    It was a good experience overall”

    Rooms were great, except for minor things like some of the plugs wasn’t working. Breakfast spread were good and location was great. The receptionist that attended to us was a lil rude, he just needs to chill and tell us upfront that we can’t check in before 3pm. It’s something that some hotel would do if it’s convenient as I have already mentioned in my Agoda request that we’ll be arriving early. They didn’t get my bed request right as well, but overall the hotel itself was great. Hopefully the upcoming upgrades will include more usb plug options and perhaps a more relaxed front desk people. Will come again next time :)

    Reviewed March 10, 2019

    Dear Vini, We appreciate your time in sharing this review which gives us the opportunity to continually improve our facilities and service standards, and sincerely apologise that your recent stay did not meet your expectations. We are sorry for the shortfalls in service that you experienced and would like to assure you that we will continue to conduct the necessary training to ensure that our guests receive the positive and memorable hotel experiences that we are committed to deliver. We appreciate your feedback and hope we will have another chance to welcome you back again. Best Regards Richard Ong General Manager

    Responded March 11, 2019
    PARKROYAL on Kitchener Road Singapore
    6.8
    Good
    Marcel from New Zealand
    Business traveler
    Deluxe King Room
    Stayed 2 nights in March 2019

    Pretty old and tired hotel”

    Not too bad if you’re looking for an affordable option, but the state of the rooms is not great. Extremely loud A/C was annoying. Rooms weren’t fully cleaned (hair on the shower wall), shower didn’t drain properly. Massive construction next door as well which made the pool very noisy and unpleasant. Wouldn’t recommend this place.

    Reviewed March 09, 2019

    Dear Marcel, Thanks for your review of PARKROYAL on Kitchener Road. Our team works hard to create a memorable experience for our guests and it looks like we have not been able to do so on this occasion. Your concerns on the quality of rooms and public area of the hotel will definitely be addressed as we finalize our plans for a renovation. Your feedback is important to us because it is through this that we can continue to improve the products and service we provide our guests. Once again I am sorry that that we failed to meet your expectations. Please let me know when you plan your next visit to Kitchener Road so that we can make it up to you. Warm Regards, Richard Ong General Manager

    Responded March 11, 2019
    PARKROYAL on Kitchener Road Singapore
    8.0
    Excellent
    John from Tanzania
    Solo traveler
    Superior King
    Stayed 1 night in May 2018

    Good facilities but very noisy”

    The hotel was very full of noisy guests who were obstructing access and generally making coming and going very difficult. Lobby, entrance and even the outside pavement were overflowing with noisy guests and the hotel staff were so busy with them that I found it difficult to get any service. However, the actual hotel facilities are quite good and the location convenient.

    Reviewed November 19, 2018

    Dear John, Thank you for your review on PARKROYAL on Kitchener Road. Our team works hard to create a memorable experience for our guests and it looks like we have not been able to do so on this occasion. I am concerned to read that we were not able to address this prior to your departure from the hotel. Your comments will be shared with our leadership team so that we can do better. Please let us know when you plan your next visit to Kitchener Road so that we can make it up to you. Warm regards, Paolo - General Manager

    Responded November 20, 2018
    PARKROYAL on Kitchener Road Singapore
    8.4
    Excellent
    Adnan from Bangladesh
    Business traveler
    Superior Twin
    Stayed 4 nights in October 2018

    Great Stay”

    The best part of the hotel is, whenever you are inside the hotel it's feels like you are at home.The staff's are very efficient and always smiling.I almost come to Singapore every month. Never stayed on any other hotel.

    Reviewed October 19, 2018

    Dear Adnan, I was happy to read you feel like home when you stayed with us, and that the PARKROYAL team was able make you feel like a valued guest. Our team work very hard to make each stay a memorable experience and it is always great to get the feedback. Thanks again for staying with us and please let me know when you plan your next visit to Kitchener Road so that we can continue to look after you. Warm Regards, Paolo - General Manager

    Responded October 22, 2018
    PARKROYAL on Kitchener Road Singapore
    10.0
    Exceptional
    Christina from Singapore
    Couple
    Superior Twin
    Stayed 3 nights in August 2018

    Very Helpful staff”

    One of your staff Henry was very helpful and attentive when we went to get the parking coupon. He even offered us the news paper which we never knew its available for customers upon request. This little gesture does show that Park Royal go extra mile in providing good service to your customers.

    Reviewed August 28, 2018

    Dear Christina, Thank you for this "Very Helpful Staff" review of PARKROYAL on Kitchener Road. Our people are at the heart of everything we do and it is great Henry was able to make you feel like a valued guest. I will definitely share your review with all our associates so that they can be inspired to continue to engage our guests. Please let me know when you plan your next PARKROYAL adventure so we can continue to look after you and your family. Sincerely yours, Paolo General Manager

    Responded August 29, 2018
    PARKROYAL on Kitchener Road Singapore
    8.4
    Excellent
    Goh from Malaysia
    Couple
    Deluxe King Room
    Stayed 4 nights in August 2018

    Good location ”

    Nice beautiful room and the bed is comfort to sleep, good service, speed internet WiFi... Breakfast is great and MRT is just opposite the hotel... Hotel management send the birthday cake to my room and it was surprise and it makes me good memories...

    Reviewed August 18, 2018

    Dear Goh, Thank you for your "Good location" review of PARKROYAL on Kitchener Road. We are glad you enjoyed the convenience of our unique local. Our people are at the heart of everything we do and i am happy that we were able to make you feel like a valued guest. Let me know when you plan your next PARKROYAL adventure so that we can continue to look after you. Sincerely yours, Paolo General Manager

    Responded August 24, 2018
    PARKROYAL on Kitchener Road Singapore
    8.4
    Excellent
    Amir from Brunei Darussalam
    Group
    Family Quad Room
    Stayed 3 nights in November 2017

    Excellent”

    Check in staff was supposed to call me when the room was ready, never received the phone call; minor issue as we went out and left the luggage at the hotel and only came back around night time. Other than that, the area was constantly busy with shoppers and tourists alike. Near the MRT, sops, restaurant and cafe's and places of interest. Recommend to stay as a base for your travels around Sing City.

    Reviewed August 15, 2018

    Dear Amir, Greetings from PARKROYAL on Kitchener Road. Thank you for sharing your experience with us and we are glad you enjoyed the convenience of our unique locale. To share, we are continuously looking at ways to improve the check-in and check-out processes, particularly during peak periods and weekends and reviewing the systems for improvement. Please be assured that our guests' feedback is taken onboard and duly addressed in order to improve our standards. We look forward to welcome you back again soon. Regards, Paolo Campillo General Manager

    Responded August 17, 2018
    PARKROYAL on Kitchener Road Singapore
    10.0
    Exceptional
    Tanveer from Bangladesh
    Couple
    Superior Twin
    Stayed 1 night in January 2018

    Exceptional”

    I loved everything about this hotel. Great location. The MRT is located just in the underground of the Mall opposite to the hotel. Only the breakfast was a problem for us as they served mostly South Indian food. Other than that, it is a very good hotel. Plus the Mostofa Mart is right around the corner and a lot of restaurants for Halal food around the Mart. Overall had a great experience staying there.

    Reviewed August 09, 2018

    Dear Tanveer, Thank you for your time in sharing this generous rating of your recent stay at PARKROYAL on Kitchener Road. We are glad you enjoyed the convenience of our unique locale and we look forward to welcome you back again soon. Regards, Paolo Campillo General Manager

    Responded August 10, 2018
    PARKROYAL on Kitchener Road Singapore
    12345
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    PARKROYAL on Kitchener Road Singapore
    |Very good 7.8
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    • Excellent location
    • Battlebox
    • Farrer Park MRT Station is within 0.25 km