PARKROYAL On Pickering
PARKROYAL On Pickering
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10.0
Exceptional

"Friendly staff, good location, at Chinatown area."

MEGAWATI

|

May 1, 2018

Superior Room - Guestroom PARKROYAL On Pickering
Superior Room - Guestroom
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Lobby PARKROYAL On Pickering
Lobby
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Lobby PARKROYAL On Pickering
Lobby
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Interior view PARKROYAL On Pickering
Interior view
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See map PARKROYAL On Pickering
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Exceptional
Location
9.1
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What guests are saying:
Everything perfect
Widie from Indonesia
Couple
Bright and spacious well appointed room. Extensive and delicious breakfast. Central location. Highly recommended.
Jana from Australia
Family with teens
Super green, clean and great service. Good location for china town and Metro
Reid from Australia
Family with young children
Love how great the service . The staff (Desmond) was helpful. He help me prepared the cake for surprised my boyfriend. Very much appreciate !
Huey from Malaysia
Couple
Perfect ambience. Love the deco and the swimming pool.
Branson from Singapore
Couple
Great location as it is right beside Chinatown MRT, near the CBD and also close to Clarke Quay. Rooms are also very comfortable with high windows and lots of natural light. The pool is also very nice to relax at, especially with the cabanas. Breakfast is a huge spread!
Shu from Singapore
Couple
Very goodddddd
ita from Indonesia
Couple
Great location as it is right beside Chinatown MRT, near the CBD and also close to Clarke Quay. Rooms are also very comfortable with high windows and lots of natural light. The pool is also very nice to relax at, especially with the cabanas. Breakfast is a huge spread!
Shu from Singapore
Couple
Have a wonderful stay. Nice room, nice staffs n nice food
Lim from Singapore
Couple
Very fun beautifully designed hotel, not just a hotel but an experience. My 6 year old son lived it and it appealed to the whole family. As I am a designer it was top notch!
robyn from United States
Family with young children

PARKROYAL On Pickering

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2805 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.2
Recommended by 92% of guests
Value for money8.2
Distance to city center3. Km
Location rating9.1
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport17.9 km
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Singapore

Select your room
9.1
Exceptional
Room comfort & quality
This property is in high demand!Booked 222 times this week
Junior Suite (Triple)
Junior Suite (Triple)
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
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Orchid Club Deluxe
Orchid Club Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Orchid Club
Orchid Club
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
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Premier Room
Premier Room
...
  • Room size: 37 m²/398 ft²
  • Park view
  • 1 king bed and 1 sofa bed
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Superior Room
Superior Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 73 m²/786 ft²
  • 2 single beds or 1 super ki...
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 28 m²/301 ft²
  • 2 single beds or 1 super ki...
Enter dates to see prices
Triple Suite
Triple Suite
...
    Enter dates to see prices
    Have a question for PARKROYAL On Pickering?

    What people love about the property

    • 8.8
      Excellent

      "Its room is very spacious, modern and comfy."

      Syahrul

      |

      November 2, 2016

    • 10.0
      Exceptional

      "Staff are friendly and welcoming."

      Wei C.

      |

      December 29, 2017

    • 9.2
      Exceptional

      "Staff is great and I love the décor."

      Imran

      |

      June 28, 2016

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    More about PARKROYAL On Pickering

    More about PARKROYAL On Pickering

    10.0
    Exceptional

    "Staffs are friendly and helpful."

    Shann

    |

    November 7, 2016

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Draft and Craft
    340 m American, Bar, Mexican
    Billy Bombers @ The Central
    350 m American, Diner
    Table 24
    390 m American, Contemporary, Fusion
    Asian cuisine
    Asian cuisine
    Heng Kee Chicken Curry Noodle
    50 m Asian, Chinese
    Genki Sushi
    150 m Asian, Japanese, Sushi
    Luk Yu Restraurant & Teahouse
    150 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Yan Palace in Chinatown
    140 m Chinese
    Hung Kang - Teochew Restaurant
    170 m Chinese
    Chongqing Grilled Fish
    270 m Chinese, Grill, Seafood

    What they offer

    8.4
    Excellent

    "Great service, great room, great amenities, and great staff!"

    SHERMAN A.

    |

    April 30, 2018

    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2806)Booking.com Reviews (4244)
    8.8
    /
    10
    Cleanliness9.2
    Facilities8.9
    Location9.1
    Room comfort and quality9.1
    Service8.7
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (2806)
    All room types
    Showing 2189 verified guest comments
    12345
    8.0
    Excellent
    Kah from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in December 2018
    Very good”
    The hotel is uniquely designed (nature / eco-friendly theme) and overall the hotel looks very new / modern. My room on the 12th storey is spacious, has a good view and nice bathroom. The hotel is just next to Chinatown Point, a shopping mall where you can get food and to the MRT easily. Complimentary parking was given, if not, I would have to pay about $100 for overnight parking. I love the breakfast buffet spread! The hotel gave me a complimentary cake for my wedding anniversary. A little disappointed that the swimming pool is small and my bathtub's floor trap got stuck.
    Reviewed December 06, 2018
    Dear Kah, thank you for making PARKROYAL on Pickering your accommodation of choice. We're delighted to hear that you appreciated the convenient location and the architecture design of our hotel-in-a-garden. We are certainly looking forward to welcoming you back to our hotel-in-a-garden soon.
    Responded December 18, 2018
    PARKROYAL On Pickering
    9.6
    Exceptional
    ng from Singapore
    Couple
    Premier Room
    Stayed 1 night in December 2018
    Exceptional”
    I like the idea of an eco friendly hotel and the room was nice & cozy. i like the night view facing suntec.
    Reviewed December 14, 2018
    Dear ng, thank you for making PARKROYAL on Pickering your accommodation of choice. We're delighted to hear that you appreciated the architecture design of our hotel-in-a-garden. We are certainly looking forward to welcoming you back to our hotel-in-a-garden soon.
    Responded December 18, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Jasmine from Singapore
    Couple
    Superior Room
    Stayed 1 night in November 2018
    Fast check-in, attentive staffs”
    Booked for a birthday celebration for my partner, and concierge staff fulfilled my request for sending a birthday cake to the room. Check in process was fast and pleasant. Although room was a little small, but it was clean, and everything was in working order. It's probably only 3 mins walk from Chinatown MRT. Very pleasant experience at Park Royal!
    Reviewed December 12, 2018
    Dear Jasmine, thank you for making PARKROYAL on Pickering your preferred choice of stay. We are pleased to hear that your stay was pleasant. We look forward to welcoming you back to our hotel-in-a-garden again in the not-too-distant future.
    Responded December 18, 2018
    PARKROYAL On Pickering
    9.2
    Exceptional
    Li from Singapore
    Couple
    Superior Room
    Stayed 1 night in November 2018
    Overall stay ok”
    Put up 2 requests to the reservation department which they promised to deliver but didn't. Only delivered 1 of the 2 requests. Abit of disappointment during check-in. Guess it is a miscommunication problem. Other than that, all was fine. Good.
    Reviewed November 12, 2018
    Dear Li, thank you for sharing your feedback with us. We have noted your comment regarding the standard and service quality. We appreciate your feedback and will objectively review standard and service quality. Once again, thank you for your invaluable feedback. We look forward to welcoming you back again.
    Responded November 21, 2018
    PARKROYAL On Pickering
    9.2
    Exceptional
    Nartwanee from Thailand
    Couple
    Superior Room
    Stayed 2 nights in November 2018
    Love architecture, good breakfast, facilities and good services”
    Nice space on 5th floor. They are flexible in giving check out time. Provide option of newspapers, TV channels. Anyhow at the reception, there is always a queue to communicate with staff. Please spare your time. The room is a bit small, comparing to other hotel we stay on the previous nights, with a similar charge.
    Reviewed November 12, 2018
    Dear Nartwanee, thank you for your wonderful comments. It is a pleasure to have you as our guest and we are pleased that you have enjoyed a memorable hotel experience. The team at PARKROYAL on Pickering looks forward to welcoming you again for another refreshing experience in the near future!
    Responded November 21, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Wee from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in November 2018
    Professional, warm, efficient ”
    I planned a surprise staycation for my partner. Was thoroughly impressed with the service provided by Pickering, particularly Gwen (whom I understand from my convos with her, leads the hotel’s dedicated guest relations desk) - who provided me thoughtful, efficient and professional assistance throughout the stay. Everything was a breeze, and I couldn’t ask for more. Would come back here in a heartbeat.
    Reviewed November 04, 2018
    Dear Wee, thank you for making PARKROYAL on Pickering your preferred choice of stay. We are pleased to hear that your stay was pleasant. We really appreciate you taking the times for sharing your positive experience and will definitely share it with our delicate team members. We look forward to welcoming you back to our hotel-in-a-garden again in the not-too-distant future.
    Responded November 21, 2018
    PARKROYAL On Pickering
    8.8
    Excellent
    khai from Malaysia
    Couple
    Superior Room
    Stayed 1 night in December 2018
    The overall design is impressive. But is time to have some upgrade/proper maintance.”
    Bathroom: The water pressure is low and the temperature is inconsistence. No rainshower available. Room: The wooden floor damage / uneven which might cause fall or tripped over.
    Reviewed December 11, 2018
    Dear Khai, thank you for taking the time to share your review with us. We note your feedback and assure you that we are looking at ways to rectify the issue. Thank you for your patience and we look forward to welcoming you back for a more successful experience. Best regards
    Responded December 18, 2018
    PARKROYAL On Pickering
    9.2
    Exceptional
    duncan from Singapore
    Couple
    Junior Suite
    Stayed 1 night in December 2018
    Exceptional”
    Great room, great staff. Buffet at hotels Lime restaurant was disappointing, the food platters were not replenished frequently enough meaning not all options were available. Breakfast was better.
    Reviewed December 10, 2018
    Dear Duncan, thank you for taking the time for sharing your feedback with us and we are looking forward to welcoming you back in the near future. Best regards.
    Responded December 18, 2018
    PARKROYAL On Pickering
    8.4
    Excellent
    Wei from Singapore
    Couple
    Superior Room
    Stayed 1 night in June 2018
    The room is big...clean but abit over price ”
    one thing l like to freeback...the LIME we try to had our dinner around 8:30 .. but at the end the staff told us....we meed to wait for 45min to 1hrs... the reason is chief is busy on the buffet side .... i really don't understand???? So please take note...
    Reviewed June 27, 2018
    Dear Wei, thank you for taking the time to share your feedback with us. We have noted your comments about the service staffs and have shared your feedback with the relevant departments for their immediate review. We appreciate your patience in this matter and hope we get the chance to welcome you back.
    Responded June 27, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Daniel from United Arab Emirates
    Couple
    Superior Room
    Stayed 2 nights in November 2018
    Excellent Hotel”
    The hotel is stunning to look at, and the service was never anything less than excellent. The location is very good - 2 minute walk to the nearest MRT, 10 minute walk to Clarke Quay and 20 minute walk to Marina Bay.
    Reviewed November 19, 2018
    Dear Daniel, thank you for making PARKROYAL on Pickering your accommodation of choice. We're delighted to hear that you appreciated the convenient location and the architecture design of our hotel-in-a-garden. We are certainly looking forward to welcoming you back to our hotel-in-a-garden soon.
    Responded November 21, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Wan-Rung from Canada
    Couple
    Superior Room
    Stayed 5 nights in February 2018
    Amazing experience ”
    I would not hesitate on recommending PARKROYAL On Pickering to anyone. Usually it is quite expensive, but we went to Singapore at a low season in February. The rooms were on sale. We opted to include breakfast, and it was more than I expected. Breakfast buffet was top notch with lots of choices (western, local flare, or Chinese). The infinity pool was not huge but sufficient. The best part is that not many people use the pool, so it almost feel like a private pool for me. Location of the hotel is great. It is right beside the subway station. The mall beside the hotel has a supermarket that opens late and a food court. If you like local flares, you can also find a local food hall/market next to the hotel. Chinatown is also within 5-10 min. walking distance. All that said, I would come back to this hotel anytime.
    Reviewed October 18, 2018
    Dear Wan-Rung, thank you for the great review. We are thrilled to hear that you enjoyed your stay with us, and loved the facilities and convenient location. Indeed, our hotel is conveniently located near Chinatown MRT and the tourist attractions. We certainly appreciate you taking the time to drop us some feedback and look forward to having you with us in the near future
    Responded October 18, 2018
    PARKROYAL On Pickering
    5.2
    nur from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in September 2018
    Disappointing for the price you pay”
    This is the first time i stayed here in this hotel, because i was awed by the architecture. Unfortunately what you see outside does not reflect inside. The water bottles (recycle) that they provided in my room were expired a day before i checked in! I only realised this after i drank half of the bottle from the expiry date on the bottle cap. At 2:30 am i tried calling the reception/room service to give me a wake up call and to order supper. I waited one hour and tried again at 3:40 and no one answered my call. I missed my breakfast as my mobile phone was not working. Very disappointing for the price that i paid - which is the same price as Fullerton Hotel (I always stay here but thought i wanted to try something new). The swimming pool was always full as there were limited seats. I wanted to have a drink and relax near the pool ( Don't mind standing to be honest, but there was only ONE staff working to take orders). The room smelt kindda musty when i checked in.
    Reviewed October 03, 2018
    Dear Nur, thank you for making PARKROYAL on Pickering your accommodation of choice during your recent visit. We regret to hear that you stay fell short of expectation. We have noted your comments and have shared your feedback with the relevant departments for their immediate review. We appreciate your patience in this matter and hope we get the chance to welcome you back for a more successful experience in the near future. Best regards.
    Responded October 18, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    LAI from Singapore
    Solo traveler
    Junior Suite
    Stayed 1 night in June 2018
    Good Response by Hotel Manager”
    Though there was some issues during check-in as the room was not available. The hotel manager Alice was responsive and understanding. She provided an upgrade that delighted me. it was definitely a good customer service oriented hotel. Thanks
    Reviewed June 12, 2018
    Dear LAI, thank you for taking the time for sharing your feedback with us and we are looking forward to welcoming you back in the near future. Best regards.
    Responded June 27, 2018
    PARKROYAL On Pickering
    8.4
    Excellent
    Vivian from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in May 2018
    Wonderful effort to keep the guests' hearts”
    My husband and I didn't have a wonderful experience with the hotel due to a service lapse during our wedding banquet some years back. After sharing with the hotel our earlier experience before this stay, they were very nice to prepare a card, fruits and snack on the table in the room to welcome us back. This little, kind gesture really made us feel welcomed and warmed our hearts. Well done, Parkroyal at Pickering!
    Reviewed May 20, 2018
    Dear Vivian, thank you for the kind compliments. We are thrilled to hear that you enjoyed your stay with us, and loved the amenities specially prepared for you. Your compliments on our team looking after you are strong testaments of our hard work. Thank you for staying at PARKROYAL on Pickering and we look forward to welcoming you back to our hotel for another seamless experience.
    Responded May 23, 2018
    PARKROYAL On Pickering
    9.2
    Exceptional
    Anne from Philippines
    Couple
    Superior Room
    Stayed 1 night in March 2018
    Very nice hotel”
    Well-designed hotel. Ambiance is very good, too. Looks like you're on ground floor coz of the plants outside your window. Window is huge which provides natural light into your room. They have night & day curtains for your selection. Ample size of room, but bathroom is a bit small, but still OK. Will stay the next time as I wasn't able to use the facilities. Food is excellent, too!
    Reviewed April 19, 2018
    Dear Anne, thank you for making PARKROYAL on Pickering your accommodation of choice. We're delighted to hear that you appreciated the architecture design of our hotel-in-a-garden. We are certainly looking forward to welcoming you back to our hotel-in-a-garden soon.
    Responded April 19, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Chun from Hong Kong
    Couple
    Deluxe Room
    Stayed 2 nights in April 2018
    Exceptional”
    Very good in terms of location, service and facilities. The hotel design/ concept is very nice with many plants and the room is cozy, everything is perfect. We have arrived hotel at around 730pm on 2Apr, the bellboy is very helpful and friendly to introduce the hotel and the room, and recognize us during our stay =) will definitely stay again if we go Singapore
    Reviewed April 08, 2018
    Dear Chun, thank you for this glowing review. We are happy to have exceeded your expectations. It brings us great delight to know that you enjoyed our hotel’s central location, guestrooms and the service level provided by our team. We hope we get the opportunity to welcome you back to PARKROYAL on Pickering for another memorable hotel experience soon.
    Responded April 19, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Jae from South Korea
    Family with young children
    Premier Room
    Stayed 1 night in March 2018
    One of the best in Singapore!”
    Would recommend this hotel to my friends. One of the best hotels in Singapore I've been to. Good sized room with huge Cali king sized bed. Corner suite with great view of the city. Breakfast buffet has lots of selections. The best part is highly trained accommodating staffs from the hotel! Will be my first choice in Singapore
    Reviewed April 02, 2018
    Dear Jae, thank you for sharing your positive experience with us. It’s always rewarding to hear from our happy guests and we hope to remain your hotel of choice during your next visit. Best regards.
    Responded April 05, 2018
    PARKROYAL On Pickering
    9.6
    Exceptional
    Annie from Singapore
    Family with teens
    Junior Suite (Triple)
    Stayed 1 night in January 2018
    Hotel with greenery”
    Booked the junior suite. Bedroom is separated from living area, very spacious. There are double sinks in the bathroom, shower area and bathtub are separated by a glass door from the washbasins. Nice view from the bathtub. Beds are comfortable. We got beautiful views from the full length windows.
    Reviewed February 02, 2018
    Dear Annie, thank you for sharing your review with us. I am delighted to learn that you have thoroughly enjoyed the stay and certainly look forward to welcoming you back to our hotel-in-a-garden soon.
    Responded February 14, 2018
    PARKROYAL On Pickering
    9.6
    Exceptional
    Tennille from Australia
    Group
    Orchid Club
    Stayed 4 nights in September 2017
    Inner City Sanctuary ”
    Stayed in a club room and took advantage of the facilities daily, always for breakfast and often for afternoon tea or pre dinner cocktail hour in the evening. Great facilities and very accommodating staff.
    Reviewed January 30, 2018
    Dear Tennille, thank you for sharing your positive experience with us. It’s always rewarding to hear from our happy guests and we hope to remain your hotel of choice during your next visit. Best regards.
    Responded January 31, 2018
    PARKROYAL On Pickering
    9.2
    Exceptional
    Kha from Singapore
    Couple
    Superior Room
    Stayed 1 night in December 2017
    Memorable Getaway!Highly recommended!”
    +Professional services.Slow checking in at 3pm but allowed me to access the pool while waiting.Allowed my late checking out at 2pm. +I like the natural light,eco concept and lush greeny environments. +The deluxe room were clean, spacious and pleasant smell.I like the bathtub. +Strategic location for eating(Hong Lim/People's Park Food Center), shopping and sightseeing. +Walking distance to the train station(NE Chinatown) Overall, I felt valued and warm like home. I would come back again, again and again.Thanks for your great hospitality!
    Reviewed December 28, 2017
    Dear Kha, thank you for this glowing review. We are happy to have exceeded your expectations. It brings us great delight to know that you enjoyed our hotel’s central location, guestrooms and warm hospitality. Indeed, our hotel is conveniently located near Chinatown MRT and others sightseeing and shopping malls. Thank you for staying at PARKROYAL on Pickering and we look forward to welcoming you back to our hotel for another seamless experience.
    Responded January 03, 2018
    PARKROYAL On Pickering
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    PARKROYAL On Pickering
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    • Exceptional location
    • Merlion Park
    • Chinatown MRT Station is within 0.26 km