PARKROYAL On Pickering
PARKROYAL On Pickering
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"Friendly staff, good location, at Chinatown area."

MEGAWATI

|

May 1, 2018

Superior Room - Guestroom PARKROYAL On Pickering
Superior Room - Guestroom
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Lobby PARKROYAL On Pickering
Lobby
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Lobby PARKROYAL On Pickering
Lobby
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Interior view PARKROYAL On Pickering
Interior view
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See map PARKROYAL On Pickering
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Exceptional
Location
9.1
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PARKROYAL On Pickering

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2772 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.2
Recommended by 92% of guests
Value for money8.2
Distance to city center3. Km
Location rating9.1
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport17.9 km
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Singapore

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Booked 65 times this week | 14 travelers are looking at this property right now
Junior Suite (Triple)
Junior Suite (Triple)
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  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
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Orchid Club Deluxe
Orchid Club Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Orchid Club
Orchid Club
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 48 m²/517 ft²
  • Garden view
  • 1 king bed
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Premier Room
Premier Room
...
  • Room size: 37 m²/398 ft²
  • Park view
  • 1 king bed and 1 sofa bed
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Superior Room
Superior Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 73 m²/786 ft²
  • 2 single beds or 1 super ki...
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 28 m²/301 ft²
  • 2 single beds or 1 super ki...
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Room Promo
Room Promo
...
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    What people love about the property

    • "Overall great stay . love it"

      Anna S.

      |

      November 16, 2017

    • "Lovely view of the city from the Junior Suite - thank you!"

      SEAN

      |

      September 4, 2017

    • "Very good and clean."

      Kathy

      |

      September 1, 2017

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    More about PARKROYAL On Pickering

    More about PARKROYAL On Pickering

    "Thanks for your great hospitality!"

    Kha L.

    |

    December 28, 2017

    An overview

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Draft and Craft
    340 m American, Bar, Mexican
    Billy Bombers @ The Central
    350 m American, Diner
    Table 24
    390 m American, Contemporary, Fusion
    Asian cuisine
    Asian cuisine
    Heng Kee Chicken Curry Noodle
    50 m Asian, Chinese
    Genki Sushi
    150 m Asian, Japanese, Sushi
    Luk Yu Restraurant & Teahouse
    150 m Asian, Chinese
    Chinese cuisine
    Chinese cuisine
    Yan Palace in Chinatown
    140 m Chinese
    Hung Kang - Teochew Restaurant
    170 m Chinese
    Chongqing Grilled Fish
    270 m Chinese, Grill, Seafood

    What they offer

    "Staff are friendly and welcoming."

    Wei C.

    |

    December 29, 2017

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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2772)Booking.com Reviews (4241)
    8.8
    /
    10
    Cleanliness9.2
    Facilities8.9
    Location9.1
    Room comfort and quality9.1
    Service8.7
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (2772)
    All room types
    Showing 2181 verified guest comments
    12345
    10.0
    Exceptional
    Daniel from United Arab Emirates
    Couple
    Superior Room
    Stayed 2 nights in November 2018
    Excellent Hotel”
    The hotel is stunning to look at, and the service was never anything less than excellent. The location is very good - 2 minute walk to the nearest MRT, 10 minute walk to Clarke Quay and 20 minute walk to Marina Bay.
    Reviewed November 19, 2018
    9.2
    Exceptional
    Li from Singapore
    Couple
    Superior Room
    Stayed 1 night in November 2018
    Overall stay ok”
    Put up 2 requests to the reservation department which they promised to deliver but didn't. Only delivered 1 of the 2 requests. Abit of disappointment during check-in. Guess it is a miscommunication problem. Other than that, all was fine. Good.
    Reviewed November 12, 2018
    9.2
    Exceptional
    Nartwanee from Thailand
    Couple
    Superior Room
    Stayed 2 nights in November 2018
    Love architecture, good breakfast, facilities and good services”
    Nice space on 5th floor. They are flexible in giving check out time. Provide option of newspapers, TV channels. Anyhow at the reception, there is always a queue to communicate with staff. Please spare your time. The room is a bit small, comparing to other hotel we stay on the previous nights, with a similar charge.
    Reviewed November 12, 2018
    7.6
    Very good
    wei from China
    Couple
    Superior Room
    Stayed 1 night in July 2018
    overrated hotel”
    the pool looks nice in picture, but it's actually very small and crowded. Low value for money
    Reviewed November 06, 2018
    10.0
    Exceptional
    Wee from Singapore
    Couple
    Deluxe Room
    Stayed 1 night in November 2018
    Professional, warm, efficient ”
    I planned a surprise staycation for my partner. Was thoroughly impressed with the service provided by Pickering, particularly Gwen (whom I understand from my convos with her, leads the hotel’s dedicated guest relations desk) - who provided me thoughtful, efficient and professional assistance throughout the stay. Everything was a breeze, and I couldn’t ask for more. Would come back here in a heartbeat.
    Reviewed November 04, 2018
    6.4
    Good
    Boon from Singapore
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2018
    The Hardware is great but needs improvement on the staff”
    Servive is hit and miss. Some staff were top notch while others left a bad taste in my mouth. The room given to me was great. Large and luxurious. Absolutely divine.
    Reviewed November 02, 2018
    9.6
    Exceptional
    Mohamad from Malaysia
    Family with young children
    Deluxe Room
    Stayed 1 night in October 2018
    Great”
    Great star
    Reviewed November 01, 2018
    10.0
    Exceptional
    Boyoung from South Korea
    Solo traveler
    Superior Room
    Stayed 1 night in October 2018
    Awesome!!!”
    It was nice hotel! Nice breakfast, room and service. Pool is fantastic. I want to go there again!!:)
    Reviewed October 18, 2018
    Dear Boyoung, thank you for sharing your positive experience with us. It’s always rewarding to hear from our happy guests and we hope to remain your hotel of choice during your next visit. Best regards.
    Responded October 18, 2018
    PARKROYAL On Pickering
    10.0
    Exceptional
    Wan-Rung from Canada
    Couple
    Superior Room
    Stayed 5 nights in February 2018
    Amazing experience ”
    I would not hesitate on recommending PARKROYAL On Pickering to anyone. Usually it is quite expensive, but we went to Singapore at a low season in February. The rooms were on sale. We opted to include breakfast, and it was more than I expected. Breakfast buffet was top notch with lots of choices (western, local flare, or Chinese). The infinity pool was not huge but sufficient. The best part is that not many people use the pool, so it almost feel like a private pool for me. Location of the hotel is great. It is right beside the subway station. The mall beside the hotel has a supermarket that opens late and a food court. If you like local flares, you can also find a local food hall/market next to the hotel. Chinatown is also within 5-10 min. walking distance. All that said, I would come back to this hotel anytime.
    Reviewed October 18, 2018
    Dear Wan-Rung, thank you for the great review. We are thrilled to hear that you enjoyed your stay with us, and loved the facilities and convenient location. Indeed, our hotel is conveniently located near Chinatown MRT and the tourist attractions. We certainly appreciate you taking the time to drop us some feedback and look forward to having you with us in the near future
    Responded October 18, 2018
    PARKROYAL On Pickering
    8.8
    Excellent
    Steven from Singapore
    Family with young children
    Junior Suite (Triple)
    Stayed 1 night in June 2018
    Nice hotel”
    Hotel is pretty new and the room is big and spacious. There is a hawker center within walking distance.
    Reviewed October 15, 2018
    Dear Steven, thank you for the review and we are happy to hear that you enjoyed your stay. It is great that you took full advantage of our location and walked to many neighbouring locations during your stay. The team at PARKROYAL on Pickering looks forward to welcoming you again for another refreshing experience in the near future!
    Responded October 18, 2018
    PARKROYAL On Pickering
    8.8
    Excellent
    Darren from Singapore
    Group
    Superior Room
    Stayed 1 night in October 2018
    It was incredible!”
    This property continues to provide high service of hospitality which justifies my return to the property two year after. Kudos to the whole team for making it special for us! :)
    Reviewed October 11, 2018
    8.0
    Excellent
    Peng
    Group
    Superior Room
    Stayed 2 nights in October 2018
    For my wife and friends holiday.”
    My wife and friends really enjoyed during their stay in Singapore and PARKROYAL On Pickering.
    Reviewed October 07, 2018
    Dear Peng, thank you for taking the time to share your positive experience with us and we are looking forward to welcoming you back in the near future. Best regards.
    Responded October 18, 2018
    PARKROYAL On Pickering
    5.2
    nur from Malaysia
    Business traveler
    Superior Room
    Stayed 1 night in September 2018
    Disappointing for the price you pay”
    This is the first time i stayed here in this hotel, because i was awed by the architecture. Unfortunately what you see outside does not reflect inside. The water bottles (recycle) that they provided in my room were expired a day before i checked in! I only realised this after i drank half of the bottle from the expiry date on the bottle cap. At 2:30 am i tried calling the reception/room service to give me a wake up call and to order supper. I waited one hour and tried again at 3:40 and no one answered my call. I missed my breakfast as my mobile phone was not working. Very disappointing for the price that i paid - which is the same price as Fullerton Hotel (I always stay here but thought i wanted to try something new). The swimming pool was always full as there were limited seats. I wanted to have a drink and relax near the pool ( Don't mind standing to be honest, but there was only ONE staff working to take orders). The room smelt kindda musty when i checked in.
    Reviewed October 03, 2018
    Dear Nur, thank you for making PARKROYAL on Pickering your accommodation of choice during your recent visit. We regret to hear that you stay fell short of expectation. We have noted your comments and have shared your feedback with the relevant departments for their immediate review. We appreciate your patience in this matter and hope we get the chance to welcome you back for a more successful experience in the near future. Best regards.
    Responded October 18, 2018
    PARKROYAL On Pickering
    5.6
    Jungeun from South Korea
    Group
    Junior Suite (Triple)
    Stayed 2 nights in September 2018
    THE WORST SERVICE EVER I'VE GOT. ”
    (Sep. 22. 2018) We visited Singapore to celebrate my mother’s 60th birthday and parents wedding anniversary travel. I reserved the for 3 people but they didn’t prepare for extra bedding. I understand it happens so I request to the hotel to set one more person. I received the answer of yes! However, they just answered me yes, and i needed to wait for all day long. I’ve asked extra bedding whenever I came back to the room. In addition, the one staff told me that they are going to change our room for some reasons, so we packed luggage. But nothing happens. Again waiting. Finally, when they set the extra bedding, it surprised us. There was the only thin cover sheet on the sofa, WITHOUT PILLOW, BLANKET. Also, all amenity is only for 2 people. It was the late night in SG and the day was the first day in SG. So our family are very tired and upset about this continued waiting and wasting time instead of taking a rest for the next day. DON'T INFORM AS '3 PEOPLE AVAILABLE' with this bad service.
    Reviewed October 03, 2018
    Dear Jungeun, thank you for sharing your recent experience with us. We appreciate the honesty of your feedback and sincerely apologise for the inconvenience caused. We have shared your comments with the relevant department and taken steps to prevent this from recurring. We value your patronage and hope to welcome you back for a more successful experience. Best regards.
    Responded October 18, 2018
    PARKROYAL On Pickering
    9.6
    Exceptional
    Brooke from New Zealand
    Family with young children
    Superior Room
    Stayed 1 night in September 2018
    Exceptional”
    Absolutely stunning hotel. Unfortunately it was only for a night. We would definitely stay again and hopefully for longer next time.
    Reviewed October 01, 2018
    Dear Brooke, thanks for the glowing review. We are great to hear that you enjoyed your stay and thanks again for making PARKROYAL on Pickering your preferred choice of stay.
    Responded October 18, 2018
    PARKROYAL On Pickering
    9.2
    Exceptional
    amy from Singapore
    Couple
    Superior Room
    Stayed 1 night in September 2018
    clean and beautiful interior ”
    every thing from room to breakfast was very good. except the toliet did not come with the bidet spray which is weird.
    Reviewed September 25, 2018
    Dear Amy, thank you for taking the time for sharing your feedback with us. We are happy to hear you enjoyed the breakfast spreads and guestroom. We look forward to welcoming you back to our hotel-in-a-garden again in the not-too-distant future.
    Responded October 18, 2018
    PARKROYAL On Pickering
    9.6
    Exceptional
    Yang from Taiwan
    Couple
    Superior Room
    Stayed 1 night in September 2018
    Excellent hotel room and restaurant”
    Excellent hotel room and restaurant
    Reviewed September 25, 2018
    Dear Yang, thank you for taking the time to share your positive experience with us and we are looking forward to welcoming you back in the near future. Best regards.
    Responded October 18, 2018
    PARKROYAL On Pickering
    5.2
    Ei from Malaysia
    Couple
    Deluxe Room
    Stayed 1 night in July 2018
    Poor service and inaccurate information”
    Service was slow and inefficient at all. Website was not providing the accurate information.
    Reviewed September 21, 2018
    Dear Ei, thank you for making PARKROYAL on Pickering your accommodation of choice during your recent visit. We regret to hear that you stay fell short of expectation but hope we get the chance to welcome you back for a more successful experience in the near future. Best regards.
    Responded September 25, 2018
    PARKROYAL On Pickering
    6.8
    Good
    Salvatore from Australia
    Couple
    Deluxe Room
    Stayed 2 nights in September 2018
    Good”
    Would love to speak to someone about my situation please
    Reviewed September 17, 2018
    Dear Salvatore, thank you for taking the time for sharing your feedback with us. We will appreciate if you could share with us more information about your stay. Best regards.
    Responded September 21, 2018
    PARKROYAL On Pickering
    8.0
    Excellent
    Boon from Singapore
    Solo traveler
    Deluxe Room
    Stayed 1 night in July 2018
    Hit and Miss”
    The "hardware" of this hotel is lovely but the service is so-so. Some staff are very nice while others need coaxing.
    Reviewed September 05, 2018
    Dear Boon, thank you for sharing your feedback with us. We have noted your comment regarding the standard and service quality. We appreciate your feedback and will objectively review standard and service quality. Once again, thank you for your invaluable feedback. We look forward to welcoming you back again.
    Responded September 13, 2018
    PARKROYAL On Pickering
    12345
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