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ParkRoyal Parramatta

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Excellent8.1
Based on 420 reviews
86% would recommend to a friend
ParkRoyal Parramatta
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8.1 Excellent guest rating
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"was a lovely place to stay and unwind during a business trip..."

JaydeAustralia
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8.3 Excellent location
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8.3Location
  • 550 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Executive lounge access

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Room choices
Superior Hot Deal
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  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Superior King Room
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  • City view
  • 32 m²/344 ft²
  • 1 king bed
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SuperiorTwin Bed
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Superior Corner
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  • City view
  • 37 m²/398 ft²
  • 1 king bed
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Deluxe King Bed
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  • No view
  • 32 m²/344 ft²
  • 1 king bed
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Parkroyal Suite
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  • 116 m²/1249 ft²
  • 1 super king bed
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King Club Room
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  • City view
  • 30 m²/323 ft²
  • 1 king bed
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Premier Corner King Room
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  • City view
  • 34 m²/366 ft²
  • 1 king bed
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Special Offer - Premier King Room Fuel Package
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  • 1 super king bed
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Premier Twin Room
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  • City view
  • 30 m²/323 ft²
  • 2 double beds
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Nearest essentials

Airports
  • Bankstown Airport (BWU)
  • 11.5 km
  • Sydney (Kingsford Smith) Airport (SYD)
  • 21.2 km
Public transportation
  • Parramatta Railway Station
  • 600 m
  • Harris Park Railway Station
  • 1.2 km
Hospital or clinic
  • Parramatta Skin Cancer Clinic
  • 190 m
Pharmacy
  • Chemist Warehouse
  • 330 m
Convenience store
  • 7 Eleven
  • 200 m
Cash withdrawal
  • ATM
  • 170 m

More about ParkRoyal Parramatta

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Verified guest reviews

Agoda Reviews (420)Booking.com Reviews (2027)
Filter by guest type:
Cleanliness8.5
Facilities7.8
Location8.3
Room comfort and quality8.3
Service8.4
Value for money7.8
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Showing 389 verified guest comments
12345
8.0
KUEN from Hong Kong
Family with young children
SuperiorTwin Bed
Stayed 2 nights in August 2017
A pleasant stay
Nice room. Clean and tidy. Meter nearby though expensive brekky for adults & kids.
Reviewed September 01, 2017
Dear Kuen, Thank you for your review and feedback on our breakfast charges. We are pleased you had a pleasant stay and the team hope to welcome you back to PARKROYAL Parramatta again in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded September 05, 2017
ParkRoyal Parramatta
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5.2
Jocelyn from Australia
Family with young children
Superior King Room
Stayed 1 night in July 2017
Very disppointing Experience
Very disappointing experience. The staff were not very welcoming or accommodating. We booked 4 rooms with my family for a weekend stay and let me tell you that all the rooms either had dirty cups or spoons. Also when we went to go together as a whole family to have our pre-booked breakfast, the staff at the restaurant reception told us that we all had to sit on 4 separate tables of two each as they could not put tables together. For 5 adults and two children :-(. So we just left and walked across to Coco Cubanos and got to have breakfast together as a family. Parramatta is not short of great breakfast venues. I would definitely not recommend this hotel to anyone unless they are desperate.
Reviewed August 28, 2017
Dear Jocelyn, Thank you for your review. We apologise your experience at PARKROYAL Parramatta was not to the standard we would have preferred for your stay. The level of cleanliness you encountered is not acceptable and has been raised with our Executive Housekeeper. We do hope you and your family will consider staying at PARKROYAL Parramatta again in the near future. Kind Regards, Sarah Kirkwood Rooms Division Manager
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ParkRoyal Parramatta
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10.0
Glenn from Australia
Couple
King Club Room
Stayed 2 nights in August 2017
Exceptional
Change your picture of the hotel the property has been renovated in last 18mths and looks different..
Reviewed August 21, 2017
Dear Glenn, Thank you for your review feedback from your recent stay. We are thrilled you enjoyed your time at PARKROYAL Parramatta and the team hope to welcome you back again soon. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 22, 2017
ParkRoyal Parramatta
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9.6
Paul from Australia
Family with teens
Superior King Room
Stayed 1 night in August 2017
Home away from home
I stay at the Park Royal with my son following his treatment every six weeks, love this hotel.
Reviewed August 10, 2017
Dear Paul, Thank you for your review and for making PARKROYAL Parramatta your 'home away from home'. The team are honoured you choose us for your accommodation needs while in the area. We hope your son is doing well and look forward to welcoming you back again soon. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 14, 2017
ParkRoyal Parramatta
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8.8
Jayde from Australia
Business traveler
Superior King Room
Stayed 1 night in September 2016
did the job
was a lovely place to stay and unwind during a business trip. breakfast was great ! was impressed by the juicer and gluten free options!
Reviewed August 09, 2017
Dear Jayde, Thank you for your review and valued feedback on your recent stay at PARKROYAL Parramatta. We are pleased your enjoyed the buffet breakfast in TABLE30 and the team hope to welcome you back when you are next travelling in the area for work. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 14, 2017
ParkRoyal Parramatta
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6.0
David from Australia
Business traveler
Premier Corner King Room
Stayed 2 nights in August 2017
A bit tired
Phone didn't work, tv didn't work properly. This was all in one of the "new" rooms that is a premium price. Disappointing.
Reviewed August 05, 2017
Dear David, Thank you for your review and valued feedback from your stay at PARKROYAL Parramatta. We apologise the TV and phone in your room was not in full working order and your comments have been passed onto the Maintenance Team for immediate attention. The team hope you will consider staying with us again in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 07, 2017
ParkRoyal Parramatta
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9.6
Judith from Australia
Couple
Superior King Room
Stayed 2 nights in July 2017
Fantastic, friendly and very helpful.
Check in was a breeze, our bed was very comfortable and our room felt lovely and clean. A request for a replacement bulb for the table lamp was promptly responded to, although it turned out my husband had missed something and there was nothing wrong. The only negative was that there was a noisy fan in our room which we reported. At checkout, a lovely 11 am, I accidentally left a personal pillow in the room. We only realised that night and called the hotel immediately. They asked us to call again the next day as housekeeping had gone home. Upon phoning the next day we were told it had been found, was wrapped up in storage, and did we wish to collect it or have it mailed. A great result. I will gladly visit again.
Reviewed July 13, 2017
Dear Judith, Thank you for your review from your time at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and experienced outstanding service from the team. We appreciate your valued feedback and look forward to welcoming you back to the Hotel in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 02, 2017
ParkRoyal Parramatta
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9.2
Gayle from New Zealand
Family with young children
Superior King Room
Stayed 3 nights in July 2017
Exceptional
Hotel was a little old. Donna at the font desk was wonderful
Reviewed July 10, 2017
Dear Gayle, Thank you for your review and feedback from your stay at PARKROYAL Parramatta.We are delighted to hear about the wonderful service that you received from Donna in our Front Office Team and the team hope to see you again very soon. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 02, 2017
ParkRoyal Parramatta
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8.8
yang from China
Group
Superior King Room
Stayed 2 nights in June 2017
clean and comfortable
we enjoyed our 2 days here, nice staff and clean room. we asked 2 extra beds in 2 rooms and AU19$ parking fee per night, it took a long time for the staff to confirm our bookings. there are shops and restaurants around. the only cons is that it is too far away from sydney city centre, almost 40min drive
Reviewed July 03, 2017
Dear Yang, Thank you for your review from your time at PARKROYAL Parramatta. We are pleased you had a comfortable stay and the team hope to welcome you back to the Hotel in the near future. Kind regards, Sarah Kirkwood Rooms Division Manager
Responded August 02, 2017
ParkRoyal Parramatta
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7.6
Hongkun from China
Business traveler
Superior King Room
Stayed 1 night in May 2017
charge me twice
i booked for my girlfriend and my booking condition is pay at hotel. but still charge my creditcard. my girlfriend has paid again at hotel. and so far, i haven't got refund
Reviewed May 27, 2017
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