Excellent 8.1
Based on 362 reviews

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About ParkRoyal Parramatta

Description

Boasting 196 refurbished rooms, this property is perfectly located in an enviable city center location within easy reach of the city’s dining and shopping precincts on the banks of the Parramatta River. Explore the lobby, the great Bar 30, and the restaurant, Table 30, within the premises. The property also has an on-site pool, and guests receive complimentary access to Parramatta’s fully equipped Gold's Gym. Designed for those who appreciate personalized attention in a relaxed, contemporary environment, ParkRoyal Parramatta is recognized as one of Western Sydney’s premier hotels.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car

Things to do, ways to relax

  • Garden
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese (Mandarin)
  • Korean
  • Russian
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Policies

A surcharge of 1.1% to 3% applies when using a credit card. Please contact the property for further details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s) Stay for free if using existing bedding.
  • Guests over 14 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 30 AUD
Check-In From: 02:00 PM
Check-Out Until: 11:00AM
Internet Usage Fee: 0.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 1
Number of Rooms : 196
Parking Fee (per day): 19 AUD
Reception Open Until: 12:00AM
Room Voltage: 240
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Verified traveler reviews

Filter by traveler type
Excellent



based on 362 reviews
  • Cleanliness 8.4
  • Facilities 7.1
  • Location 8.3
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 7.8
  • Food and dining 7.6
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Samuel from New Zealand
Business travelers
King Club Room
Stayed 5 nights in September 2016
Great Staff
Rarely leave reviews on Agoda but very impressed with ParkRoyal. Renovations were being finished up but didn't inconvenience me at all. (Sept 2016) Had a Club Lounge room and found all the features excellent and worth the cost. Staff were excellent. In fact all the staff at the Hotel were very friendly and service oriented. Couple of minor mistakes with a room service bill - but was taken care of immediately by front staff on checkout. Room was good size and very well laid out. Great selection of tea and coffee in room, as well as the club lounge. Good hotel if you have business around the area and close to Olympic Park Stadium ($20 Uber/taxi) Tons of great food within a 5 min walk aswell.
Reviewed September 13, 2016

SEUNG from South Korea
Business travelers
SuperiorTwin Bed
Stayed 1 night in July 2016
Good
Good
Reviewed August 20, 2016

Chi from Hong Kong
Business travelers
Superior King Room
Stayed 7 nights in August 2016
Terrible
Unacceptable that they still open for booking under rennovation... Staff service is poor
Reviewed August 13, 2016

Chris from Australia
Couples
Superior King Room
Stayed 2 nights in August 2016
Not notified of works being undertaken. Charge for parking not right
Reviewed August 12, 2016

Chi from Hong Kong
Business travelers
Superior King Room
Stayed 4 nights in August 2016
Very bad
Cant imagine the hotel still doing business when they are under renovation/ construction. Guests can't drop off at the entrance of hotel. Also, we have to pay car park fee even we only drop off luggages for stay. Ridiculous!!
Reviewed August 08, 2016

Andrew from Australia
Couples
Superior King Room
Stayed 1 night in July 2016
Happy
Great staff and location
Reviewed August 05, 2016

John from Philippines
Families with older children
Stayed 5 nights in July 2016
Disappointing
Booked for 5 nights. On the last night they moves us to a room for handicapped. The shower had no door. There were no cabinets in the room. The lobby was being renovated.
Reviewed July 10, 2016

Carolyn from Australia
Families with older children
SuperiorTwin Bed
Stayed 4 nights in June 2016
Carolyn - Robina
The location of the hotel was great. Westfield shopping centre, train station, variety of cafes and restaurants all within walking distance (approx 10 mins walk to train station). Found the area safe to walk around a night. Hotel room had torn sheer curtain. Pillows were lumpy and uncomfortable. Renovations were going on but didn't effect our stay. Was pleased what I paid for for the four nights but not worth the going rate even with renovations complete. Would stay again if I could get reasonable price.
Reviewed June 26, 2016

Fuang from Malaysia
Families with older children
SuperiorTwin Bed
Stayed 3 nights in June 2016
Clean, Convenient and Comfort
The room and wash room are well maintained. Many restaurants with different variety and shops are within the walking distance. The staff is well trained to provide necessary information.
Reviewed June 13, 2016

KOK from Malaysia
Business travelers
Stayed 4 nights in June 2016
Under Renovation until Mid of 2016
Overall good, good location with westfield shopping mall within walking distance and hotel surround by many restaurants.
Reviewed June 12, 2016



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