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ParkRoyal Parramatta

"Great staff, lovely clean rooms and brilliant breakfast buffet."

Dayalan - February 25, 2020
Superior King Room - Bed ParkRoyal Parramatta
Lobby ParkRoyal Parramatta
Lobby ParkRoyal Parramatta
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ParkRoyal Parramatta

30 Phillip Street, Parramatta, Sydney, Australia, 2150 - See map
Free Wi-Fi
See map
Popular landmarks
Eat Street Carpark 90 m
Shopsmart Wholesale Pharmacy 160 m
Parramatta Skin Cancer Clinic 190 m
Parramatta Heritage & Visitors Information Centre 210 m
Riverside Theatres 260 m
City Centre Carpark 290 m
YMCA 290 m
Parramatta Dental Surgery 310 m
Childrens Court of NSW 360 m
Prince Alfred Square 360 m
Nearby landmarks
Sea Life Sydney Aquarium 19.3 km
Darling Harbour 19.39 km
Sydney Harbour Bridge 19.52 km
The Rocks 19.52 km
Queen Victoria Building (QVB) 19.78 km
Sydney Opera House 20.05 km
The Opera House to the Botanic Gardens Walk 20.06 km
Royal Botanic Garden Sydney 20.39 km
Manly Beach 26.22 km
Bondi Beach 26.6 km
8.6

Excellent

Location rating score

Excellent location

This property is in high demand!

3 travelers have booked today.

  • 600 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

Cheaper than 95% of all properties in Sydney in the last 24 hoursCompared to 3,100 Sydney properties at Agoda for various dates
Value for money8.2
Location rating8.6
Nearest airportBankstown Airport (BWU)
Distance to airport12.3 km

Rooms available at ParkRoyal Parramatta

Excellent
Room comfort & quality
8.3
Superior Twin Beds
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Superior King Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Superior Corner
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
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Deluxe King Bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
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King Club Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Special Offer - Superior King Room Fuel Package
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
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Premier Corner King Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
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Parkroyal Suite
...
  • Room size: 116 m²/1249 ft²
  • Shower
  • 1 king bed
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Premier King Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Premier Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Frequently asked questions

What time is check-in and check-out at ParkRoyal Parramatta?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ParkRoyal Parramatta?

For those who wish to drive their own cars, ParkRoyal Parramatta has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 25 AUD per day. Self-parking is conveniently available at the hotel.

What is the smoking policy at ParkRoyal Parramatta?

ParkRoyal Parramatta does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about ParkRoyal Parramatta

  • 10.0
    Exceptional
    Staff 

    "The hotel staff were helpful and a delight."

    jayanthy

    |

    April 22, 2019

  • 9.6
    Exceptional
    Bathroom

    "Rooms are good size, nice shower pressure."

    Amanda

    |

    March 1, 2020

  • 10.0
    Exceptional

    "Stayed 4 nights and the buffet is amazing"

    Stella

    |

    December 21, 2019

Property ranking|Compared to 3,100 Sydney properties
See all rankings
Room comfort score
8.3/10
Service score
8.6/10
Cleanliness score
8.7/10
Value for money score
8.1/10
Better than
98
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
96
%
of Sydney properties
Better than
95
%
of Sydney properties
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Overall rating:
8.7
Excellent
3,804 reviews
Cleanliness
8.7
Facilities
8.3
Location
8.6
Read all reviews >
What travelers say they love:
Breakfast was really wonderful - made up for the cheesecake.
Robyn from Australia
Business traveler
More about ParkRoyal Parramatta

More about ParkRoyal Parramatta

Boasting 196 refurbished rooms, this property is perfectly located in an enviable city center location within easy reach of the city’s dining and shopping precincts on the banks of the Parramatta River. Explore the lobby, the great Bar 30, and the restaurant, Table 30, within the premises. The property also has an on-site pool, and guests receive complimentary access to Parramatta’s fully equipped Gold's Gym. Designed for those who appreciate personalized attention in a relaxed, contemporary environment, ParkRoyal Parramatta is recognized as one of Western Sydney’s premier hotels.

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Most talked about facilities

Breakfast
59 mentions
Housekeeping
36 mentions
Car Park
13 mentions
Food & Dining
8 mentions

What they offer

10.0
Exceptional
Staff 

"Friendly staff, great room service and clean rooms."

Karen

|

December 31, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

TABLE:30
Cuisine:Australian
BAR:30
Cuisine:Australian

Nearby restaurants

Australian cuisine
Australian cuisine
135 Bar & Grill
4.6 km Australian
Ribs and Rumps
7.1 km Australian, Barbecue, Gluten Free
Panhandlebar
9.9 km Australian
Asian cuisine
Asian cuisine
BB King Lidcombe
6.8 km Asian, Korean
Jeans Chilli Chicken
7.6 km Asian
Hukuya Sushi Bar
7.6 km Asian, Japanese, Sushi
Cafe
Cafe
Homer's Cafe
7.7 km Cafe
Espressimo
9.3 km Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of ParkRoyal Parramatta from real guests

Overall rating
8.7
Excellent
From 3804 reviews
9.0Location
8.9Service
8.8Cleanliness
Agoda Reviews (814)Booking.com Reviews (2990)
Rating via Agoda8.4
/
10
Cleanliness8.7
Facilities8.3
Location8.6
Room comfort and quality8.3
Service8.6
Value for money8.2
High score for Sydney
Rating
9+ Exceptional (181)
8-9 Excellent (92)
7-8 Very Good (121)
6-7 Good (52)
<6 Below Expectation (54)
Time of the year
Mar - May (97)
Jun - Aug (125)
Sep - Nov (129)
Dec - Feb (149)
All guests (814)
All room types
All languages

Show reviews that mention 

Showing 500 verified guest comments
12345
10.0
Exceptional
Belinda from Australia
Couple
Stayed 1 night in November 2011

Everything excellent”

Stylish, comfortable, great breakfast

Had a great deal at the Parkroyal that included buffet breakfast and parking. It's not character-filled, and our room didn't have views (maybe some on higher floors do), but the hotel has some nice elegant design elements and is altogether very pleasant. The room was very clean and comfortable, good bathroom. Check in and out no probs at all, very helpful staff, good secure parking (a must in this very busy part of town). Breakfast had very extensive selection, including custom-cooked omelettes, diy juicer and espresso machine. Very well located near to the river, town centre, very close to main restaurant strip, and not far from Parramatta Park. I'll definitely do it again.

Reviewed November 17, 2011
9.0
Exceptional
Lynda from Australia
Couple
Superior King Room
Stayed 1 night in June 2012

Style and service great”

very centrally located, comfortable rooms

We were looking for a comfortable place to stay with class and style and the Parkroyal Parramatta Hotel certainly delivered with great service and reasonable rates, well designed rooms and easy access with security parking. The seafood buffet was to die for. All I can say is that we will definately be visiting again as we travel to Sydney often.

Reviewed June 20, 2012
8.0
Excellent
Tan from Singapore
Couple
Superior King Room
Stayed 1 night in December 2018

Pleasant place to stay in the area”

Stayed in the hotel when we visited Parramatta on our honeymoon. Hotel is within walking distance to Parramatta Station (about 10-15min walk). The vicinity is quiet and peaceful, with a number of eateries around the hotel. Check in was smooth and front desk staff, Jeremy, was simply incredible. He played the role of front desk, concierge, bell service and even housekeeping when we first checked in. Was really pleased with his professionalism and help. We were initially at the older wing of the hotel and the rooms were decent but furniture were rather worn out. We then upgraded the room and got the ones in the newer wing and it was a stark contrast. The rooms were modern and clean. I'd recommend you check with the hotel if your rooms were in the old or new wing. Will definitely stay in ParkRoyal Parramatta again when I visit the area.

Reviewed December 30, 2018

Dear Tan, Thank you for your review and taking time to provide feedback from your recent stay with us. All feedback is important to us to ensure we are maintaining the high standards we have here at PARKROYAL Parramatta. We are thrilled you enjoyed your stay and appreciate your recommendation. The team and I look forward to welcoming you back again in the near future. Warmest regards, Hans Joachim Rooms Division Manager

Responded January 15, 2019
ParkRoyal Parramatta
10.0
Exceptional
Nikita from Australia
Couple
Superior King Room
Stayed 2 nights in January 2020

Great Stay”

Not our first stay at ParkRoyal Parramatta, and won't be our last. Check in/out super easy, rooms are a good size, well equipped, buffet breakfast has a good range, pool was needed and appreciated on a 40deg day! Location is just so convenient to the main street in Parramatta for food/restaurants, and to BankWest Stadium.

Reviewed February 04, 2020

Dear Guest, Thank you for taking the time to fill out our survey providing feedback about your stay at PARKROYAL Parramatta. We are pleased you enjoyed your time with us and the team. We look forward to welcoming you back again in the near future. Kind regards, Nainesh Patel Assistant Front office Manager

Responded February 05, 2020
ParkRoyal Parramatta
10.0
Exceptional
Geoffu from Australia
Couple
Superior King Room
Stayed 1 night in October 2015

Relaxing weekend ”

Locality and the rooms are beautiful, staff at the ParkRoyal are fantastic

This is the second time we have stayed at the ParkRoyal and we will continue to stay with them. We stayed at another hotel that weekend and the rooms were dirty, staff were snappy and as we checked in we watched how rude the staff were to other customers. They could learn a thing if they acted like staff at the parkroyal Parramatta.

Reviewed October 19, 2015
8.0
Excellent
Diane from Australia
Couple
Superior King Room
Stayed 1 night in July 2015

Renovations having an impact”

Staff friendliness, very comfortable room, late check out

I booked this room via Agoda however didn't receive an email confirmation of the booking. I booked on the basis of the room price and included features, with parking being one of them. When I called to confirm my booking (which had already been paid for), I was advised that parking at the hotel was not available due to construction and I would have to pay for parking at the public carpark across the road. No discount was offered, however they stated if I could produce the booking confirmation stating that parking was included they would have "a look at doing something". It just seemed too hard to chase this up in the short time I was staying. Otherwise, the hotel is still functioning well and will be fantastic and well worth 4 plus stars when construction has concluded. I suggest the ParkRoyal Parramatta strike a deal for parking with the Erby Street carpark, to offer their guests a discount, like the Woolbroker Hotel in Harris Street Darling Harbour has in place.

Reviewed July 28, 2015
10.0
Exceptional
Janayah from Australia
Group
Superior Twin Beds
Stayed 1 night in November 2017

Excellent hotel close to Westfield Parramatta”

I was visiting with my younger sister who has to go Westmead hospital every couple of months. The Parkroyal Parramatta was very luxurious and clean and tidy. We could walk for 5 minutes to Westfield Parramatta and the hospital was a short 15 minute drive. The parking is cheap for $20 a night also. We will be staying again!

Reviewed January 17, 2018

Dear Janaya Thank you for your review and taking time to provide feedback from your recent stay with us. All feedback is important to us to ensure we are maintaining the high standards we have here at PARKROYAL Parramatta. We are thrilled you enjoyed your stay and appreciate you choosing to stay with us during your recent visit to the area. We hope your sister is doing well and the team and I look forward to your return visit in the near future. Kind regards, Hans Joachim Rooms Division Manager

Responded January 18, 2018
ParkRoyal Parramatta
10.0
Exceptional
Rachel from Macau
Solo traveler
Superior King Room
Stayed 1 night in July 2013

friendly staffs comfy bed”

clean great location affordable

Parkroyal parramatta has its own car park you can park your car, staffs are so friendly they provide you a hand when your need like booking a taxi for me, it's a good hotel to stay in sydney

Reviewed July 30, 2013
9.2
Exceptional
Keith from United States
Business traveler
Deluxe King Bed
Stayed 3 nights in March 2017

Very nice hotel near Parramatta Station”

This exurban hotel in Parramatta is a convenient base for business travelers in the Sydney area. A 10-minute walk to Parramatta station gets you to the Sydney Trains system. The area immediately surrounding the hotel offers a bunch of restaurant choices, as well. The hotel is on the pricey side, including the $32 AUS breakfast.

Reviewed April 05, 2017
10.0
Exceptional
Grant from Australia
Couple
Superior King Room
Stayed 1 night in August 2011

Great hotel in the heart of the action”

5 minutes walk from restaurants, theatre and shops

parramatta could be considered the western cbd of sydney. good theatre, shopping and lots of great restaurants. all are within walking distance of the hotel. we live an hour from parramatta and wanted to stay for dinner and a show. the hotel offered very good value for money so we took it and were not disappointed. very comfortable and the breakfast was great.

Reviewed August 31, 2011
10.0
Exceptional
Karolyn from Canada
Couple
Stayed 1 night in January 2013

great location and experience”

good service and amenities

Good location and value for money.Staff friendly and attentive to all needs. Excellent buffet breakfast and a lot of everything. Good location to all local attractions, resturants and sporting events. Accessible to Sydney without the excessive cost of inferior accomodation by ferry leaving down the street on the Parramatta River. Can use your car to visit attractions or local transport at the front door. l would recommend this accomodation to anyone visiting Sydney.

Reviewed January 25, 2013
9.6
Exceptional
Samuel from New Zealand
Business traveler
King Club Room
Stayed 5 nights in September 2016

Great Staff”

Rarely leave reviews on Agoda but very impressed with ParkRoyal. Renovations were being finished up but didn't inconvenience me at all. (Sept 2016) Had a Club Lounge room and found all the features excellent and worth the cost. Staff were excellent. In fact all the staff at the Hotel were very friendly and service oriented. Couple of minor mistakes with a room service bill - but was taken care of immediately by front staff on checkout. Room was good size and very well laid out. Great selection of tea and coffee in room, as well as the club lounge. Good hotel if you have business around the area and close to Olympic Park Stadium ($20 Uber/taxi) Tons of great food within a 5 min walk aswell.

Reviewed September 13, 2016
9.7
Exceptional
Rebecca from United States
Solo traveler
Stayed 8 nights in December 2011

Great location for a frequent Sydney traveler”

Proximity to shopping, trains, restaurants and parks.

i've traveled to sydney many times, always staying in the central business district. this time, i decided to stay in a neighborhood and take the train into the cbd as needed. the parkroyal was a great choice. easy walk to the station and big enough suburb to have frequent train service. the staff were great and very accommodating - waived the parking fee for me because it was christmas day. the river runs behind the hotel and the surrounding park is well groomed and so pleasant. i spent one morning leisurely reading a magazine on the park bench. i'll come back.

Reviewed January 04, 2012
10.0
Exceptional
Jamie from New Zealand
Family with teens
Stayed 1 night in December 2012

Convenient Location, Nice Room”

Convenient, spacious room, nice breakfast

This hotel is located near a variety of international restaurants, and a short walk to Westfield Shopping Centre & Parramatta Train Station, so is a good base to visit Sydney & the Blue Mountains. The room was large & clean, with big beds. The buffet breakfast was of a high standard with lots of variety.

Reviewed December 10, 2012
8.7
Excellent
Ferrer from Philippines
Couple
Superior King Room
Stayed 1 night in March 2013

relaxing & pleasant ”

very close to Parratta mall, few minutes walk to train station

our 1 night stay at the Parkroyal Parramatta was a good choice . it has plenty of restaurants bars outside the hotel. hotel parking is not expensive and safe. our hotel room was so clean and bed was very comfortable

Reviewed April 17, 2013
8.3
Excellent
wing from United Kingdom
Family with young children
Superior Twin Beds
Stayed 1 night in January 2012

lovely hotel, great service”

big

its in the parramatta area which is not the central sydney area, however, transportation was fine cause its not difficult to catch a train to parramatta i.e. quite frequent. after getting off the train its just a short walk to the hotel ard 10 mins. there are many bars and resturants nearby which is really great. hotel lobby is big, helpful staff. one minor problem is that they tried to charge my card that they had not received payment from agoda so they thought i had not paid it yet (although i booked and paid for my stay at least one month in advance) so please make sure u have proof that u have paid when u visit

Reviewed February 08, 2012
8.7
Excellent
Lim from Singapore
Couple
Stayed 2 nights in December 2011

Good view of the fireworks at parramatta river”

Clean and quiet location

we spent new year's eve in parramatta instead of sydney due to expensive room rates but we did not regret it at all. there is a smaller scale firework celebration directly opposite our room hence we had a wonderful front row seats to a spectacular view of the fireworks. most restaurants were closed during the holidays and the few that were opened did not have anything nice to eat

Reviewed January 08, 2012
10.0
Exceptional
MOHAMAD from Singapore
Couple
Superior King Room
Stayed 1 night in December 2014

Lovely stay on new year's eve.”

Good reliable internet + fantastic, personable staff service + super housekeeping.

It was New Year's Eve. Wanted to get away from the harbour bay crowd. Got a room on the 10th floor, which incidentally faced the Parramatta firework cannons on top a multi story carpark just 100m away, part of the Parramatta New Year's Countdown. Best view of fireworks EVER. From the comfort of our hotel room.

Reviewed January 10, 2015
10.0
Exceptional
Tess from Australia
Couple
Stayed 1 night in July 2014

Great Hotel in the Heart of Parramatta”

Price, Ambiance, Location

Excellent. The hotel was beautiful and very conveniently located. We paid a fraction of the price we would expect for something of such quality. The staff were friendly and very helpful and the buffet breakfast was fantastic (although not crackers for the cheese plate). Convenient location close to restaurants, bars and shopping in Parramatta.

Reviewed July 27, 2014
9.7
Exceptional
Peter from Australia
Couple
Stayed 1 night in April 2010

Crown Plaza”

Large Room, Comfy bed
Bathroom a little dated

This was an excellent one night stay. For the price the room was large, king size bed, very comfortable in every respect. Bathroom was good if a little dated. Room service was excellent and meal quality and service great. Room view was panoramic and there was good parking underneath. Staff very efficient and helpful. I would certainly stay there again if in Parramatta.

Reviewed April 12, 2010
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