Excellent 8.2
Based on 3011 reviews

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About PARKROYAL Penang Hotel


Whether on a business trip or holiday, each of the 309 rooms at this 5-star property are designed to help guests relax in comfort and style. In-room facilities include a TV, internet access, bathrobes, and hairdryer. Also to be found at PARKROYAL Penang Hotel is a restaurant, meeting facilities, and shops. For the enjoyment of guests interested in sports or leisure, there is a kid's club, gym, and outdoor pool on the grounds. With its commitment to service and focus on hospitality, you'll enjoy your stay at PARKROYAL Penang Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Taxi service
  • Valet parking

Fitness & recreation

  • Games room

Things to do, ways to relax

  • Boating
  • Canoeing
  • Fishing
  • Fitness center
  • Garden
  • Hiking
  • Massage(s)
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Convenience store
  • Mini bar
  • Poolside bar
  • Restaurant(s)
  • Restaurant [halal]
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
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Effective on 1st June 2014, the City Council of Penang will be imposing a local council tax of MYR3 per room per night payable directly to the hotel upon check-in.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 185 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 10KM
Distance to Airport: 25KM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 309
Time to Airport (Minutes): 45
Year Hotel Built: 1980
Year Hotel Last Renovated: 1999
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Various parts of the property will be undergoing renovation, including guestrooms and public areas, from October 10, 2016 to July 15, 2017. There will be minimal impact as the construction works will take place one wing at a time. No visual disturbance and very minimal noise disturbance are expected.
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Verified traveler reviews

Filter by traveler type

based on 3011 reviews
  • Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 7.8
  • Food and dining 7.9
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