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Swimming pool [outdoor], PARKROYAL Penang Resort in Penang
Suite, PARKROYAL Penang Resort in Penang
a beach filled with palm trees and palm trees, PARKROYAL Penang Resort in Penang
a living room filled with furniture and a large window, PARKROYAL Penang Resort in Penang
a table that has some food on it, PARKROYAL Penang Resort in Penang
a train on the tracks near a forest, PARKROYAL Penang Resort in Penang
Fitness center, PARKROYAL Penang Resort in Penang

Removed from saved list

8.7

Excellent

21,266 reviews

21,266 reviews

Breakfast354
Housekeeping343
Beach247
See map
See map

8.9

Excellent

Location rating score

Excellent location - 90 meters to the beach
Parking
FREE
Popular landmarks
Batu Ferringhi Beach 90 m
Escape Theme Park 4.2 km
Entopia 4.3 km
Kek Lok Si Temple 8.6 km
Cheong Fatt Tze - The Blue Mansion 11.3 km
Armenian Street 11.8 km
Khoo Kongsi 12.0 km
Penang Fort Cornwallis 12.1 km
Pinang Peranakan Mansion 12.1 km
Chew's Jetty 12.4 km
Nearby landmarks
Batu Ferringhi Beach 90 m
Klinik 1 Malaysia 120 m
Yahong Art Gallery 230 m
Klinik Feringgi 250 m
Bora Bora by Sunset 360 m
Batu Ferringhi Night Market 520 m
Khaleel Noor Mart 830 m
Teluk NIbung 1.1 km
Raz Kashmir Crafts 1.1 km
Chin Farm (Batu Ferringhi) Waterfall 1.4 km

PARKROYAL Penang Resort

Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Batu Ferringhi part of Penang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Pinang Peranakan Mansion as well as Batu Ferringhi Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

Hygiene Plus

90 meters to Batu Ferringhi Beach

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Kids club

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

26 travelers have booked today.

Value for money8.5
Distance to city center12 km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport19.8 km

Rooms available at PARKROYAL Penang Resort

Excellent
Room comfort & quality

8.3

Lanai Suite
...
  • Room size: 62 m²/667 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
Enter dates to see prices
2-Bedroom Family Sea View
...
  • Room size: 62 m²/667 ft²
  • Sea (partial view) view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Premier Sea View Twin Suite
...
  • Room size: 85 m²/915 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Premier Sea View King Room
...
  • Room size: 34 m²/366 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • Nature view
  • 2 single beds
Enter dates to see prices
1-Bedroom Family Sea View
...
  • Room size: 41 m²/441 ft²
  • Sea (partial view) view
  • 1 single bed and 1 king bed
Enter dates to see prices
Superior
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Premier Sea View Twin Room
...
  • Room size: 34 m²/366 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does PARKROYAL Penang Resort have bars on the premises?

Experience your vacation the greatest way possible with PARKROYAL Penang Resort's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.

What types of entertainment are available at PARKROYAL Penang Resort?

PARKROYAL Penang Resort offers various entertainment facilities such as billiards, water park, and games room to keep you occupied and entertained throughout your stay here.

What are the property's policies for children's bedding at PARKROYAL Penang Resort?

PARKROYAL Penang Resort's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was PARKROYAL Penang Resort built?

PARKROYAL Penang Resort was built in 1980.

How many floors does PARKROYAL Penang Resort have?

PARKROYAL Penang Resort has a total of 7 floors.

At what time of the year is PARKROYAL Penang Resort most popular?

PARKROYAL Penang Resort's most popular month where verified visitors have stayed the most is in July.

What payment options are accepted at PARKROYAL Penang Resort?

PARKROYAL Penang Resort accepts up to 4, with payment card options including MasterCard, Visa, and American Express.

What do local travelers think about PARKROYAL Penang Resort?

Verified local travelers that have stayed at this property have given PARKROYAL Penang Resort an average rating of 9.3. You can look up on more in depth customer reviews, and responses for this property down in the review section.

What famous natural sightseeing destinations are near PARKROYAL Penang Resort?

PARKROYAL Penang Resort is located within Batu Ferringhi, which makes it ideally close to natural points of interest including Penang National Park (Taman Negara Pulau Pinang).

Can special events be hosted at PARKROYAL Penang Resort?

This hotel has indoor and outdoor venues for your special event. Big events and gatherings such as weddings can be organized at PARKROYAL Penang Resort. Services for audio-visual equipment, in-house catering, in-house planning, event decoration, and wireless internet are offered to help your event go smoothly.

What is the closest airport to PARKROYAL Penang Resort?

The closest airport to PARKROYAL Penang Resort is Langkawi International Airport, 112.0 km away.

See map

Explore the neighborhood

What people love about PARKROYAL Penang Resort

  • 10

    Exceptional
    Staff 

    "Friendly staffs, clean."

    Ru

    |

    May 12, 2023

  • 8

    Very good
    Spaciousness

    "Very clean and spacious rooms."

    mohd

    |

    May 6, 2023

  • 10

    Exceptional
    Location

    "Nearby beach and comfort stay"

    LIM

    |

    May 3, 2023

Property ranking|Compared to 3,025 Penang properties
See all rankings
Room comfort score
8.3/10
Location score
8.9/10
Service score
8.9/10
Couples review score
8.7/10
Better than
97
%
of Penang properties
Better than
94
%
of Penang properties
Better than
94
%
of Penang properties
Better than
94
%
of Penang properties
Overall rating:

8.7

Excellent
21,266 reviews
Cleanliness
8.9
Facilities
9.0
Location
8.9
Read all reviews >
What travelers say they love:
View is beautiful, relaxing vibes, breakfast is good.
NURULAKMAL from Malaysia
Couple
More about PARKROYAL Penang Resort

More about PARKROYAL Penang Resort

PARKROYAL Penang Resort

Appreciate the beautiful coastal shore of Penang when you stay at PARKROYAL Penang Resort.
Enjoy all that PARKROYAL Penang Resort has to offer! Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Penang is made even more convenient with the taxi, car hire and shuttle services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the PARKROYAL Penang Resort. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at PARKROYAL Penang Resort provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at PARKROYAL Penang Resort, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at PARKROYAL Penang Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at PARKROYAL Penang Resort including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the resort's shared kitchen.
Fill your days with the array of activities and facilities offered at PARKROYAL Penang Resort. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the steam room, located right in the resort. Don't forget to make a visit or two to the resort's pool.
At PARKROYAL Penang Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like fishing, non-motorized water sports and motorized water sports. Enjoy some water sports with watersports equipment rentals, boats, canoes and water park provided by PARKROYAL Penang Resort.
Available in-house recreation activities include horse riding. Challenge your travel group members or other guests to competitive fun, with the resort's dart board, ping-pong table and hiking trails. Family time on relaxed evenings is easy with the resort's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't miss out on all that Penang has to offer! A full day's itinerary in PARKROYAL Penang Resort often starts with a stop at Chew's Jetty located 12.3 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 11.3 km away, one of the most famous of all local landmarks.


Reasons to stay here

Compared to other accommodations in Penang, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this resort scored higher than 99% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 97% of other accommodations in Penang.

Show less

Amenities and facilities

Excellent
Facilities

9

Most talked about facilities

Breakfast

457 mentions

Swimming Pool

421 mentions

Beach

298 mentions

Housekeeping

148 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay
  • Tamil
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Body scrub
  • Body wrap
  • Canoeing
  • Dart board
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water park
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Gluten-free
  • Kosher
  • Buffet
Restaurants on site
Cinnamon Asian Kitchen
  • Cuisine: Asian, Local, Malaysian
  • Menu: Buffet, A-la-carte
Gustoso
  • Cuisine: Italian
  • Menu: Buffet
Gustoso By The Beach
  • Cuisine: Italian
  • Menu: Buffet
Javana Lounge
  • No additional information available
Sunset Bar
  • No additional information available

Location

Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaysia, 11100
Excellent
Location

8.9

Airports
  • Penang International Airport (PEN)
    19.8 km 52 min drive
  • Sultan Abdul Halim Airport (AOR)
    82.4 km
Public transportation
  • Penang Hill Railway Station
    7.9 km
  • Komtar Bus Terminal
    11.3 km
Hospital or clinic
  • Klinik 1 Malaysia
    120 m
Shopping
  • Batu Ferringhi Night Market
    520 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    990 m

What's nearby

Popular landmarks
  • Batu Ferringhi Beach
    90 m
  • Escape Theme Park
    4.2 km
  • Entopia
    4.3 km
  • Kek Lok Si Temple
    8.6 km
  • Cheong Fatt Tze - The Blue Mansion
    11.3 km
  • Armenian Street
    11.8 km
  • Khoo Kongsi
    12.0 km
  • Penang Fort Cornwallis
    12.1 km
  • Pinang Peranakan Mansion
    12.1 km
  • Chew's Jetty
    12.4 km
Nearby landmarks
  • Batu Ferringhi Beach
    90 m
  • Klinik 1 Malaysia
    120 m
  • Yahong Art Gallery
    230 m
  • Klinik Feringgi
    250 m
  • Bora Bora by Sunset
    360 m
  • Batu Ferringhi Night Market
    520 m
  • Khaleel Noor Mart
    830 m
  • Teluk NIbung
    1.1 km
  • Raz Kashmir Crafts
    1.1 km
  • Chin Farm (Batu Ferringhi) Waterfall
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective on 1st June 2014, the City Council of Penang will be imposing a local council tax of MYR3 per room per night payable directly to the hotel upon check-in.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee185 MYR
  • Distance from city center12 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)70 MYR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants3
  • Number of rooms 309
  • Room voltage240
  • Year property opened1980
  • Most recent renovation1999

Reviews of PARKROYAL Penang Resort from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities9.0
Location8.9
Room comfort and quality8.3
Service8.9
Value for money8.5
High score for Penang
Rating
9+ Exceptional (2,905)
8-9 Excellent (1,068)
7-8 Very Good (1,261)
6-7 Good (448)
<6 Below Expectation (437)
Time of the year
Mar - May (1,524)
Jun - Aug (1,478)
Sep - Nov (1,488)
Dec - Feb (1,629)

Show reviews that mention 

Showing 6,119 verified guest comments
12345
10.0
Exceptional
See from Malaysia
Family with teens
Deluxe Sea Facing King Room
Stayed 2 nights in August 2022

wonderful time staying here!”

1) Arrival: smooth check in at 2.30pm, had a warm welcome from the lobby staffs, my family was offered to the lounge with drinks while waiting for the check in. 2) Room: clean and amenities were all given. Room is according to the photos and my expectations. little feedback on the air ventilation in toilet was not Okay. i need to open my room door for better air ventilation after my soon used the toilet. 3) Facilities: Did not use much of the facilities, The Gym room was surprisingly quite well equipped. Swimming pool was clean and I like the complimentary ice lemon water for hotel guest. 4) Breakfast: Although was not school holiday but weekend was very packed with people. but the waiting line was cleared fast. well trained staffs handle breakfast crowd well and they do serve plastic glove to everyone who was taking food. Overall stay: I enjoyed my staff at this resort, the bed was superb big (can sleep up to 3 adults for king size) and pillow was soft enough. Well done and will visit again for sure.

Reviewed September 02, 2022

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Dear See, Thank you for taking the time to share your recent stay. I am happy to hear of your compliments about our service, room and amenities as well as the facilities. Very pleased that your check in was smooth with warm welcome and drinks. Also delighted that the SOPs during breakfast is well handled by our team. Your comments on the queue at breakfast is noted and my apologies for this. Thank you for bringing this to my attention. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Will look forward to your next visit. Kind regards. Edward Edward Kollmer General Manager

Responded September 22, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Mohd from Malaysia
Solo traveler
Premier Sea View Twin Room
Stayed 2 nights in October 2022

Wonderful 2 nights stay”

The room was superbig. The view from my balcony was amazing. The staffs are all were super polite, friendly and nice. The checkin process was a dedicated check in style, meaning theyll make it as comfortable as possible as they will attend to us instead of us having to queue to be checked in. The breakfast service was excellent. The only 2 things that i find it upsetting was the parking issues (with animal litters spreading all over my car and giving the aweful smell and also the parking coins. The coins was something I don’t really fancy) apart from that, all was great and can’t wait to go there again soon…

Reviewed October 17, 2022

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Dear Mohd, Thank you for taking time to share your recent visit. Very pleased that the room and view as well as the service extended by our team was excellent. Great that they were polite, friendly and nice. The cleanliness of your car and parking token are noted. My apologies for these. Your positive feedback will be shared with the team to help us to continually strive to further improve. Thanks again for staying with us. Kind regards. Edward Edward Kollmer General Manager

Responded October 27, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Cindy from Malaysia
Family with young children
Deluxe Sea Facing Twin Room
Stayed 2 nights in December 2022

Best resort”

We booked 2 deluxe half facing Seaview. The rooms was big and clean. 3 of kids are happy n excited . They played at the sliding pools which our actual plan when looking at the Penang resorts. Drive to city is like 20 mins if bad traffic up to 30 mins. So far so good. The staffs are friendly n we really felt comfortable during our stays here. This is my 5th resorts in Penang . It does not disappointed us at all. We will back here again for next trip. Highly recommend to all.

Reviewed December 10, 2022

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Dear Cindy, Thank you for sharing your staycation with us following your recent stay at the resort. Very pleased that the rooms reserved suited you and your family. Great to also hear that your children had great fun at the sliding pool. Thank you for your kind words on the team’s friendliness which had made your stay comfortable. This will be shared with the entire team. We truly value your positive feedback which will be shared with the team to help us to continually strive to further improve. Thanks again for staying with us. Looking forward to your next visit. Kind regards. Edward Edward Kollmer General Manager

Responded December 21, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Vignesh from Australia
Family with young children
2-Bedroom Family Sea View
Stayed 3 nights in January 2023

Everything you need for a family seemlessly ”

A kid friendly hotel with warm staff that seem to be like a family. Room was great, clean and tidy with requests met kindly with a smile. Leez was was very helpful during check in. Great overall experience and just lots of things to do over our 3 night stay.

Reviewed January 19, 2023

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Dear Vignesh, Thank you for sharing your stay experience with us. Delighted that you had a lovely experience. I am so pleased you like our kids friendly resort and warm attitude of our team. Delighted you like the room and its cleanliness. Your positive thoughts about the team will be shared with them especially to Leez who was very helpful during your check in. We value the opinion of our guests that helps us to serve better. Will look forward to your next visit in the future. Kind regards. Edward Edward Kollmer General Manager

Responded January 26, 2023
PARKROYAL Penang Resort
10.0
Exceptional
Inga from Malaysia
Couple
Superior
Stayed 2 nights in June 2022

Best hospitality ever!”

As usual, Parkroyal Penang never disappoint it's guests. I've booked a honeymoon stay for my brother and his bride for a 3 days 2 nights stay and it was excellent. Mr. Jelani, the F&B Manager literally went out of his way to provide the best experience for my brother and his wife. A romantic dinner at Gustoso where he surprised them with wonderful table set up (fresh flowers and beautifully decorated table) and the best hospitality. Food was suprerb as always. Parkroyal Penang is indeed a 5-star resort that I would recommend to anyone be it for couple, family or even solo traveler. The interior is beautiful, the exclusivity feel for each of it's guests and the cleanliness is top notch! Thank you so much Parkroyal Penang! You deserves 10 thumbs up. Simply 10/10 for rating.

Reviewed June 29, 2022

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Dear Inga, Thank you very much for your compliments on our service, team and resort. Very pleased that your brother and his bride had an excellent honeymoon stay. I am delighted Jelani had made stay and dinner a memorable one. Good to know the food was superb. Your kind review means a lot to us all and help us to continually improve. Thank you again. Kind regards, Edward Edward Kollmer General Manager

Responded June 30, 2022
PARKROYAL Penang Resort
10.0
Exceptional
YAP from Malaysia
Family with teens
Superior
Stayed 1 night in October 2022

MY MEMORABLE STAY WITH PARKROYAL RESORT, PENANG”

The hotel has excellent facilities, both inland and water sports. Sunset picturesque scenes are excellent but the sun goes down quite fast. Room and hotel cleanliness are good overall with friendly staff. However during buffet breakfast, guests were not wearing gloves nor masks when at the buffet counters. This is an important aspect of preventing Covid-19 spread as I saw some guests were coughing and sneezing without covering their mouths near these counters. I hope the Std Ops procedures can be improved further. Overall, both thumbs up!!! I will definitely return again!!!

Reviewed October 24, 2022

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Dear YAP, Thank you for sharing your recent stay. I am pleased that all was excellent during your stay in the resort. Good to know our team was hospitable and the service was superb. We have taken note of your comments on some of the guests at breakfast and my apologies for what had happened. Our team will be briefed to ensure SOP’s are enforced better in future. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your next visit in the future. Kind regards. Edward Edward Kollmer General Manager

Responded October 31, 2022
PARKROYAL Penang Resort
10.0
Exceptional
CHEE from Malaysia
Couple
Deluxe King
Stayed 1 night in December 2020

Great location. Great service. Great room.”

1. Very efficient and fast check in and check out. Front desk staff and concierge are polite and friendly. 2. The hotel is on the beach. The beach is nice. The sand is clean and beautiful. 3. We checked in Deluxe king room. It is very spacious, nice arrangement and clean. The king bed is very comfortable (except the pillow is too soft). 4. We received complimentary fruits and dessert platter from the hotel for our 34th wedding anniversary. It was a heart warming gesture. 5. The hotel really follows the SOP. Feel safe staying in this hotel. Very impressed by the F&B team. Buffet breakfast was served by waiters and waitresses. A nice sight to behold was a team of chefs and the chief chef were seen taking order from the guests who lined up and handed over the order which was already pre cooked (fried noodles, fried koay teow,nasi lemak). All of them are very friendly and efficient. The nasi lemak and fried noodles were very good. 6. The hi tea set at the lounge was very nice. You can choose either western set or nyonya set. The western set came with 3 tiers which served cakes, macaroons, sandwiches, scones and free flow of tea or coffee. Value for money. 7. The hotel is quite big with nice surroundings. The night view was very nice ,beautifully lighted. 8. The location of the hotel is near to food places and street shopping stalls. You can get good seafood at Beach Corner Restaurant nearby the hotel. Highly recommended. 9. Overall we enjoyed the stay but too bad we only got to stay one night as the same type of room was fully booked.

Reviewed December 19, 2020

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10.0
Exceptional
Liaw from Singapore
Couple
Deluxe King
Stayed 1 night in October 2022

Value for Money”

Service was great from check-in to check-out. All staff are well trained, always with a smile and makes guest feel at home. They are always ready to assist in request. Housekeeping was fast to response to guest needs. The food was great. Beach surounding was clean, goes for the swimming pool. The view from the room 515 was great, the bed was comfortable, room is clean and quiet. Would highly recommend to any travellers when visiting Penang and I will definitely stay in Parkroyal Penang Resort whenever I travel to Penang.

Reviewed October 23, 2022

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Dear Liaw, Thank you for sharing this and delighted that you had a positive experience. Great to hear that our team has made you felt at home and they are also smiling and willing to help. Thank you for your compliments on the food, service, facilities and pleased that the view from your room was great. I really appreciate your kind review which will be shared with the entire team. We truly value the opinion of our guests that helps us to continually improve. Thank you again for staying with us. Will look forward to seeing you again in the future. Kind regards. Edward Edward Kollmer General Manager

Responded October 30, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Miraa from Malaysia
Couple
Premier Sea View Twin Room
Stayed 1 night in March 2022

Exceptional”

I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.

Reviewed February 01, 2023

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Dear Miraa, Thank you for sharing your recent stay with us. Great you had an enjoyable vacation. I really appreciate your review on the resort, the facilities, team and service provided. Great to hear of our kind words on the welcome drinks accorded while waiting for the room and amenities for honeymooners. Delighted that you had great sunset view. All mentioned will be shared with the entire team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Looking forward to welcome you back for another memorable experience. Kind regards. Edward Edward Kollmer General Manager

Responded February 15, 2023
PARKROYAL Penang Resort
10.0
Exceptional
Miraa from Malaysia
Couple
Superior
Stayed 2 nights in March 2022

Exceptional”

I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.

Reviewed February 01, 2023

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Dear Miraa, Thank you for sharing your recent stay with us. Great you had an enjoyable vacation. I really appreciate your review on the resort, the facilities, team and service provided. Great to hear of our kind words on the welcome drinks accorded while waiting for the room and amenities for honeymooners. Delighted that you had great sunset view. All mentioned will be shared with the entire team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Looking forward to welcome you back for another memorable experience. Kind regards. Edward Edward Kollmer General Manager

Responded February 13, 2023
PARKROYAL Penang Resort
10.0
Exceptional
Miraa from Malaysia
Couple
Premier Sea View King Room
Stayed 1 night in March 2022

Exceptional”

I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.

Reviewed February 01, 2023

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Dear Miraa, Thank you for sharing your stay experience with us. Delighted that you enjoyed the service extended and I am glad your staycation was superb. All your compliments will be shared with our entire team. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us and your kind recommendation. Kind regards. Edward Edward Kollmer General Manager

Responded February 15, 2023
PARKROYAL Penang Resort
10.0
Exceptional
Miraa from Malaysia
Couple
Lanai Suite
Stayed 2 nights in March 2022

Exceptional”

I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.

Reviewed February 01, 2023

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Dear Miraa, Thank you for sharing this. Great that you had a positive experience in the resort. Very good that our team members were helpful and assisted with your luggage. I really appreciate your kind review that helps us to serve better. Will look forward to your next visit in the future. Kind regards. Edward Edward Kollmer General Manager

Responded February 15, 2023
PARKROYAL Penang Resort
10.0
Exceptional
Ashaari from Singapore
Family with young children
Deluxe Sea Facing King Room
Stayed 2 nights in November 2022

Great resort for families”

We stayed at a deluxe room (due to the additional sofa-bed). The room was clean and the staff at the reception were very pleasant and accomodating to our request. The kids enjoyed the amazon pool area and the beach line was clean and beautiful. We also had the high-tea at the jazz lounge, which was tasteful. Overall, a nice holiday stay! We will be back for sure.

Reviewed November 28, 2022

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Dear Ashaari, Thank you for sharing your stay experience. I am glad that our team was friendly and your stay was enjoyable. Your positive feedback about the cleanliness in the room, our team at reception and the facilities will be shared with the team. It is a pleasure to know that your children had great time in the resort. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Will look forward to welcome you back in the future. Kind regards. Edward Edward Kollmer General Manager

Responded November 29, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Anita from Singapore
Family with young children
2-Bedroom Family Sea View
Stayed 2 nights in November 2022

Service oriented and great location”

I settled for Park Royal as Shangri La Sands was fully booked. It tuned out to be an excellent choice. Location wise, it’s next to the beach and just outside is a stretch of Pasar malam and plenty of food options. The beach offered water acitivites… water slides at pool and a splash zone (aka water playground) kept my kids occupied plenty. What was supposed to be a 3d2n stay ended up as a 5d4n stay. Highlight was the staff who went out of their way to accommodate our needs and wishes. We truly enjoyed our stay. Special shout out to Ali, Kuna and Leen.

Reviewed December 01, 2022

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10.0
Exceptional
MIMI from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in March 2022

Awesome Pool & Great Staff”

I booked 2 rooms as I have 4 kids and I brought my mom along for the trip. In my booking, I requested for 'rooms close or next to each other' and was given a connecting room. That was convenient. The rooms and bathroom were clean. We requested for bedroom slippers as the floor was not carpeted. It was promptly sent. My a/c had some leaking problem and housekeeping promptly sent maintenance to fix it. Very good service. The highlight is obviously the pools. My kids really enjoyed themselves with the slides. My toddler had fun at the mini water park, 'Amazonia'. He loved the mini slide. I hope Amazonia can be upgraded with more exciting features and add 1 or 2 more toddler slides. The area is quite big but not much going on. All in all, we had an amazing time and would love to come back! :)

Reviewed March 21, 2022

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Dear MIMI, Thank you for sharing your wonderful time with us. Your positive review about our connecting rooms and hospitality extended will be gladly shared with the entire team. Also I am delighted our team acted promptly to your air conditioning and leaking issues in the room. I am sorry for this. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Looking forward to welcome you back. Kind regards. Edward Edward Kollmer General Manager

Responded March 27, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Mohd from Malaysia
Family with young children
Deluxe Sea Facing King Room
Stayed 1 night in July 2022

BEST!!!!!! for family vacations!”

Family vacations are sure to be fun! there is a large pool.. there is a slide for children to play... there is an interesting amazonia water play... the beach is also clean... beautiful landscape... the breakfast menu has a variety of choices, delicious, and satisfied with the service of the staff who is friendly and very polite! I see this hotel has a very friendly staff... from every part!.. I will definitely come again... and I don't mind spending here to get the service you provide is "WOW!"... Well done! Park Royal Penang..... the best!!!

Reviewed August 02, 2022

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Dear Mohd, Thank you for sharing your recent visit with us and pleased that you had great time. It is a pleasure to hear of your compliments on the breakfast and the Amazonia water park as well as the swimming pool and slides. I am delighted the service extended was excellent and the team was friendly and polite. Your positive feedback will be shared with the team to help us to continually strive to further improve. Thanks again for staying with us. Looking forward to seeing you again in the future. Kind regards. Edward Edward Kollmer General Manager

Responded August 19, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Aina from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in July 2022

We will be back! My 3yo enjoyed the breakfast spread, kids club & pool”

- Their beach is relatively cleaner than the beachfront of other hotels along this stretch - Staff was 5/5 superb! - Pool was great but a lot of acorns. We almost tripped many times. They should have a cleaner around pool area to sweep up the acorns a few times during the day - Great stay for families. Asked for towels and bath gel and they were happy to give more than requested - Free parking here is great. Have been to another neighbouring hotel in Feringghi that charged RM30 for non-valet parking to hotel guests. - Will be back

Reviewed August 01, 2022

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Dear Aina, Thank you for taking time to share your stay experience. Great that the facilities, service extended and free parking at the resort met your expectations. Your comment on the acorns around the pool area is noted. We will address this. Thank you for bringing this to our attention. I really appreciate your feedback that helps us to continuously strive to do better. Thank you again for staying with us. We look forward to your return. Kind regards. Edward Edward Kollmer General Manager

Responded August 19, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Douglas from Australia
Couple
Deluxe Sea Facing King Room
Stayed 10 nights in November 2022

Relaxing”

From the porters to check in, room service, food outlets & recreation staff, this was a great relaxing holiday. Rooms are clean, well furnished & spacious. The pool, gardens & beach are lovely. The place outside the hotel comes to life after 18:00, whilst the hotel has activities throughout the day, every day. We loved it.

Reviewed December 10, 2022

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Dear Douglas, Thank you for sharing your staycation with us following your recent stay at the resort. It is a great pleasure to hear of your relaxing experience at the resort. Very pleased that all was perfect and our team was hospitable. Your kind review will be shared with our team. I really appreciate the review from our guests that helps us to serve better. Thanks again for staying with us. Looking forward to your next visit. Kind regards. Edward Edward Kollmer General Manager

Responded December 21, 2022
PARKROYAL Penang Resort
10.0
Exceptional
Angeline from Malaysia
Family with young children
Premier Sea View King Room
Stayed 3 nights in April 2022

Family friendly resort”

We visited in Apr with our toddler. We didn’t manage to get a crib as requested but it was ok. We booked the premier seaview so we had a king size bed to accommodate us. Our room had 2 balconies and amazing views. There’s a small baby pool and slides for adults. Amazonia is a bit of fun for kids too. Beach is fairly clean but could do better, the sand is not very fine for toddlers but u would expect it so in this part of the country. There are watersport activities in the sea but a section is cordoned off for safe swimming. Our room did not come with breakfast but we had lunch at the restaurant which is decent since we wanted a quiet lunch. Staff are friendly. We also liked that the hotel is refurbished in recent years compared to some others around the area.

Reviewed April 30, 2022

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10.0
Exceptional
Azalini from Malaysia
Family with teens
Deluxe Sea Facing King Room
Stayed 2 nights in March 2022

The best hotel to just relax”

Brought my family for a relaxing weekend getaway. The breakfast are just superb. Has so many facilities to enjoy, and many relaxing spots to just lounge away. My parents are really happy and relaxed. Totally worth the money. Recommended!!

Reviewed February 06, 2023

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Dear Azalini, Thank you for sharing your stay experience with us. Delighted that you enjoyed the service extended and I am glad your staycation was superb. Very pleased that breakfast was good and facilities were satisfying. Great that your parents were happy and had relaxing time. All your compliments will be shared with our entire team. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us and your kind recommendation. Kind regards. Edward Edward Kollmer General Manager

Responded February 13, 2023
PARKROYAL Penang Resort
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