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8.7
Excellent
21,266 reviews
21,266 reviews
"Friendly staffs, clean."
"Very clean and spacious rooms."
"Nearby beach and comfort stay"
"Good location."
"Cozy and spacious room, nice hotel ambience, easy access to the beach, awesome food and delicious food."
8.9
Excellent
Location rating score
PARKROYAL Penang Resort
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Batu Ferringhi part of Penang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Pinang Peranakan Mansion as well as Batu Ferringhi Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.
Airport transfer
Bicycle rental
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
26 travelers have booked today.
Value for money | 8.5 |
Distance to city center | 12 km |
Location rating | 8.9 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 19.8 km |
Does PARKROYAL Penang Resort have bars on the premises?
Experience your vacation the greatest way possible with PARKROYAL Penang Resort's bar and poolside bar accessible right in front of your doorstep for whenever you need a sip or two.
What types of entertainment are available at PARKROYAL Penang Resort?
PARKROYAL Penang Resort offers various entertainment facilities such as billiards, water park, and games room to keep you occupied and entertained throughout your stay here.
What are the property's policies for children's bedding at PARKROYAL Penang Resort?
PARKROYAL Penang Resort's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was PARKROYAL Penang Resort built?
PARKROYAL Penang Resort was built in 1980.
How many floors does PARKROYAL Penang Resort have?
PARKROYAL Penang Resort has a total of 7 floors.
At what time of the year is PARKROYAL Penang Resort most popular?
PARKROYAL Penang Resort's most popular month where verified visitors have stayed the most is in July.
What payment options are accepted at PARKROYAL Penang Resort?
PARKROYAL Penang Resort accepts up to 4, with payment card options including MasterCard, Visa, and American Express.
What do local travelers think about PARKROYAL Penang Resort?
Verified local travelers that have stayed at this property have given PARKROYAL Penang Resort an average rating of 9.3. You can look up on more in depth customer reviews, and responses for this property down in the review section.
What famous natural sightseeing destinations are near PARKROYAL Penang Resort?
PARKROYAL Penang Resort is located within Batu Ferringhi, which makes it ideally close to natural points of interest including Penang National Park (Taman Negara Pulau Pinang).
Can special events be hosted at PARKROYAL Penang Resort?
This hotel has indoor and outdoor venues for your special event. Big events and gatherings such as weddings can be organized at PARKROYAL Penang Resort. Services for audio-visual equipment, in-house catering, in-house planning, event decoration, and wireless internet are offered to help your event go smoothly.
What is the closest airport to PARKROYAL Penang Resort?
The closest airport to PARKROYAL Penang Resort is Langkawi International Airport, 112.0 km away.
10
"Friendly staffs, clean."
Ru
|
May 12, 2023
8
"Very clean and spacious rooms."
mohd
|
May 6, 2023
10
"Nearby beach and comfort stay"
LIM
|
May 3, 2023
PARKROYAL Penang Resort
Appreciate the beautiful coastal shore of Penang when you stay at PARKROYAL Penang Resort.
Enjoy all that PARKROYAL Penang Resort has to offer! Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Penang is made even more convenient with the taxi, car hire and shuttle services available at the resort.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the PARKROYAL Penang Resort. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at PARKROYAL Penang Resort provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at PARKROYAL Penang Resort, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at PARKROYAL Penang Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at PARKROYAL Penang Resort including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the resort's shared kitchen.
Fill your days with the array of activities and facilities offered at PARKROYAL Penang Resort. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the steam room, located right in the resort. Don't forget to make a visit or two to the resort's pool.
At PARKROYAL Penang Resort, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Burn off you vacation calories with a quick visit to the resort's fitness facility. Beat the hot weather with cooling water activities like fishing, non-motorized water sports and motorized water sports. Enjoy some water sports with watersports equipment rentals, boats, canoes and water park provided by PARKROYAL Penang Resort.
Available in-house recreation activities include horse riding. Challenge your travel group members or other guests to competitive fun, with the resort's dart board, ping-pong table and hiking trails. Family time on relaxed evenings is easy with the resort's games room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.
Around the property
Don't miss out on all that Penang has to offer! A full day's itinerary in PARKROYAL Penang Resort often starts with a stop at Chew's Jetty located 12.3 km away. Be sure to stop by Cheong Fatt Tze - The Blue Mansion located 11.3 km away, one of the most famous of all local landmarks.
Reasons to stay here
Compared to other accommodations in Penang, facilities here are rated higher than 97% of them.
Compared to the city's accommodation options, this resort scored higher than 99% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 97% of other accommodations in Penang.
9
Breakfast
457 mentions
Swimming Pool
421 mentions
Beach
298 mentions
Housekeeping
148 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
wonderful time staying here!”
1) Arrival: smooth check in at 2.30pm, had a warm welcome from the lobby staffs, my family was offered to the lounge with drinks while waiting for the check in. 2) Room: clean and amenities were all given. Room is according to the photos and my expectations. little feedback on the air ventilation in toilet was not Okay. i need to open my room door for better air ventilation after my soon used the toilet. 3) Facilities: Did not use much of the facilities, The Gym room was surprisingly quite well equipped. Swimming pool was clean and I like the complimentary ice lemon water for hotel guest. 4) Breakfast: Although was not school holiday but weekend was very packed with people. but the waiting line was cleared fast. well trained staffs handle breakfast crowd well and they do serve plastic glove to everyone who was taking food. Overall stay: I enjoyed my staff at this resort, the bed was superb big (can sleep up to 3 adults for king size) and pillow was soft enough. Well done and will visit again for sure.
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Dear See, Thank you for taking the time to share your recent stay. I am happy to hear of your compliments about our service, room and amenities as well as the facilities. Very pleased that your check in was smooth with warm welcome and drinks. Also delighted that the SOPs during breakfast is well handled by our team. Your comments on the queue at breakfast is noted and my apologies for this. Thank you for bringing this to my attention. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Will look forward to your next visit. Kind regards. Edward Edward Kollmer General Manager
Wonderful 2 nights stay”
The room was superbig. The view from my balcony was amazing. The staffs are all were super polite, friendly and nice. The checkin process was a dedicated check in style, meaning theyll make it as comfortable as possible as they will attend to us instead of us having to queue to be checked in. The breakfast service was excellent. The only 2 things that i find it upsetting was the parking issues (with animal litters spreading all over my car and giving the aweful smell and also the parking coins. The coins was something I don’t really fancy) apart from that, all was great and can’t wait to go there again soon…
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Dear Mohd, Thank you for taking time to share your recent visit. Very pleased that the room and view as well as the service extended by our team was excellent. Great that they were polite, friendly and nice. The cleanliness of your car and parking token are noted. My apologies for these. Your positive feedback will be shared with the team to help us to continually strive to further improve. Thanks again for staying with us. Kind regards. Edward Edward Kollmer General Manager
Best resort”
We booked 2 deluxe half facing Seaview. The rooms was big and clean. 3 of kids are happy n excited . They played at the sliding pools which our actual plan when looking at the Penang resorts. Drive to city is like 20 mins if bad traffic up to 30 mins. So far so good. The staffs are friendly n we really felt comfortable during our stays here. This is my 5th resorts in Penang . It does not disappointed us at all. We will back here again for next trip. Highly recommend to all.
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Dear Cindy, Thank you for sharing your staycation with us following your recent stay at the resort. Very pleased that the rooms reserved suited you and your family. Great to also hear that your children had great fun at the sliding pool. Thank you for your kind words on the team’s friendliness which had made your stay comfortable. This will be shared with the entire team. We truly value your positive feedback which will be shared with the team to help us to continually strive to further improve. Thanks again for staying with us. Looking forward to your next visit. Kind regards. Edward Edward Kollmer General Manager
Everything you need for a family seemlessly ”
A kid friendly hotel with warm staff that seem to be like a family. Room was great, clean and tidy with requests met kindly with a smile. Leez was was very helpful during check in. Great overall experience and just lots of things to do over our 3 night stay.
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Dear Vignesh, Thank you for sharing your stay experience with us. Delighted that you had a lovely experience. I am so pleased you like our kids friendly resort and warm attitude of our team. Delighted you like the room and its cleanliness. Your positive thoughts about the team will be shared with them especially to Leez who was very helpful during your check in. We value the opinion of our guests that helps us to serve better. Will look forward to your next visit in the future. Kind regards. Edward Edward Kollmer General Manager
Best hospitality ever!”
As usual, Parkroyal Penang never disappoint it's guests. I've booked a honeymoon stay for my brother and his bride for a 3 days 2 nights stay and it was excellent. Mr. Jelani, the F&B Manager literally went out of his way to provide the best experience for my brother and his wife. A romantic dinner at Gustoso where he surprised them with wonderful table set up (fresh flowers and beautifully decorated table) and the best hospitality. Food was suprerb as always. Parkroyal Penang is indeed a 5-star resort that I would recommend to anyone be it for couple, family or even solo traveler. The interior is beautiful, the exclusivity feel for each of it's guests and the cleanliness is top notch! Thank you so much Parkroyal Penang! You deserves 10 thumbs up. Simply 10/10 for rating.
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Dear Inga, Thank you very much for your compliments on our service, team and resort. Very pleased that your brother and his bride had an excellent honeymoon stay. I am delighted Jelani had made stay and dinner a memorable one. Good to know the food was superb. Your kind review means a lot to us all and help us to continually improve. Thank you again. Kind regards, Edward Edward Kollmer General Manager
MY MEMORABLE STAY WITH PARKROYAL RESORT, PENANG”
The hotel has excellent facilities, both inland and water sports. Sunset picturesque scenes are excellent but the sun goes down quite fast. Room and hotel cleanliness are good overall with friendly staff. However during buffet breakfast, guests were not wearing gloves nor masks when at the buffet counters. This is an important aspect of preventing Covid-19 spread as I saw some guests were coughing and sneezing without covering their mouths near these counters. I hope the Std Ops procedures can be improved further. Overall, both thumbs up!!! I will definitely return again!!!
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Dear YAP, Thank you for sharing your recent stay. I am pleased that all was excellent during your stay in the resort. Good to know our team was hospitable and the service was superb. We have taken note of your comments on some of the guests at breakfast and my apologies for what had happened. Our team will be briefed to ensure SOP’s are enforced better in future. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your next visit in the future. Kind regards. Edward Edward Kollmer General Manager
Great location. Great service. Great room.”
1. Very efficient and fast check in and check out. Front desk staff and concierge are polite and friendly. 2. The hotel is on the beach. The beach is nice. The sand is clean and beautiful. 3. We checked in Deluxe king room. It is very spacious, nice arrangement and clean. The king bed is very comfortable (except the pillow is too soft). 4. We received complimentary fruits and dessert platter from the hotel for our 34th wedding anniversary. It was a heart warming gesture. 5. The hotel really follows the SOP. Feel safe staying in this hotel. Very impressed by the F&B team. Buffet breakfast was served by waiters and waitresses. A nice sight to behold was a team of chefs and the chief chef were seen taking order from the guests who lined up and handed over the order which was already pre cooked (fried noodles, fried koay teow,nasi lemak). All of them are very friendly and efficient. The nasi lemak and fried noodles were very good. 6. The hi tea set at the lounge was very nice. You can choose either western set or nyonya set. The western set came with 3 tiers which served cakes, macaroons, sandwiches, scones and free flow of tea or coffee. Value for money. 7. The hotel is quite big with nice surroundings. The night view was very nice ,beautifully lighted. 8. The location of the hotel is near to food places and street shopping stalls. You can get good seafood at Beach Corner Restaurant nearby the hotel. Highly recommended. 9. Overall we enjoyed the stay but too bad we only got to stay one night as the same type of room was fully booked.
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Value for Money”
Service was great from check-in to check-out. All staff are well trained, always with a smile and makes guest feel at home. They are always ready to assist in request. Housekeeping was fast to response to guest needs. The food was great. Beach surounding was clean, goes for the swimming pool. The view from the room 515 was great, the bed was comfortable, room is clean and quiet. Would highly recommend to any travellers when visiting Penang and I will definitely stay in Parkroyal Penang Resort whenever I travel to Penang.
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Dear Liaw, Thank you for sharing this and delighted that you had a positive experience. Great to hear that our team has made you felt at home and they are also smiling and willing to help. Thank you for your compliments on the food, service, facilities and pleased that the view from your room was great. I really appreciate your kind review which will be shared with the entire team. We truly value the opinion of our guests that helps us to continually improve. Thank you again for staying with us. Will look forward to seeing you again in the future. Kind regards. Edward Edward Kollmer General Manager
Exceptional”
I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.
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Dear Miraa, Thank you for sharing your recent stay with us. Great you had an enjoyable vacation. I really appreciate your review on the resort, the facilities, team and service provided. Great to hear of our kind words on the welcome drinks accorded while waiting for the room and amenities for honeymooners. Delighted that you had great sunset view. All mentioned will be shared with the entire team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Looking forward to welcome you back for another memorable experience. Kind regards. Edward Edward Kollmer General Manager
Exceptional”
I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.
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Dear Miraa, Thank you for sharing your recent stay with us. Great you had an enjoyable vacation. I really appreciate your review on the resort, the facilities, team and service provided. Great to hear of our kind words on the welcome drinks accorded while waiting for the room and amenities for honeymooners. Delighted that you had great sunset view. All mentioned will be shared with the entire team. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Looking forward to welcome you back for another memorable experience. Kind regards. Edward Edward Kollmer General Manager
Exceptional”
I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.
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Dear Miraa, Thank you for sharing your stay experience with us. Delighted that you enjoyed the service extended and I am glad your staycation was superb. All your compliments will be shared with our entire team. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us and your kind recommendation. Kind regards. Edward Edward Kollmer General Manager
Exceptional”
I love everything about the hotel. Fast check in in the reception desk. They gave you welcome drinks and you can wait until your room is ready (which is not that long). Their staff will help you with your luggage and stuff and bring it in front of your room. Got complementary sweets too (for honeymoon requests). The beach is not that far from the lobby. Great sunset view.
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Dear Miraa, Thank you for sharing this. Great that you had a positive experience in the resort. Very good that our team members were helpful and assisted with your luggage. I really appreciate your kind review that helps us to serve better. Will look forward to your next visit in the future. Kind regards. Edward Edward Kollmer General Manager
Great resort for families”
We stayed at a deluxe room (due to the additional sofa-bed). The room was clean and the staff at the reception were very pleasant and accomodating to our request. The kids enjoyed the amazon pool area and the beach line was clean and beautiful. We also had the high-tea at the jazz lounge, which was tasteful. Overall, a nice holiday stay! We will be back for sure.
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Dear Ashaari, Thank you for sharing your stay experience. I am glad that our team was friendly and your stay was enjoyable. Your positive feedback about the cleanliness in the room, our team at reception and the facilities will be shared with the team. It is a pleasure to know that your children had great time in the resort. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Will look forward to welcome you back in the future. Kind regards. Edward Edward Kollmer General Manager
Service oriented and great location”
I settled for Park Royal as Shangri La Sands was fully booked. It tuned out to be an excellent choice. Location wise, it’s next to the beach and just outside is a stretch of Pasar malam and plenty of food options. The beach offered water acitivites… water slides at pool and a splash zone (aka water playground) kept my kids occupied plenty. What was supposed to be a 3d2n stay ended up as a 5d4n stay. Highlight was the staff who went out of their way to accommodate our needs and wishes. We truly enjoyed our stay. Special shout out to Ali, Kuna and Leen.
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Awesome Pool & Great Staff”
I booked 2 rooms as I have 4 kids and I brought my mom along for the trip. In my booking, I requested for 'rooms close or next to each other' and was given a connecting room. That was convenient. The rooms and bathroom were clean. We requested for bedroom slippers as the floor was not carpeted. It was promptly sent. My a/c had some leaking problem and housekeeping promptly sent maintenance to fix it. Very good service. The highlight is obviously the pools. My kids really enjoyed themselves with the slides. My toddler had fun at the mini water park, 'Amazonia'. He loved the mini slide. I hope Amazonia can be upgraded with more exciting features and add 1 or 2 more toddler slides. The area is quite big but not much going on. All in all, we had an amazing time and would love to come back! :)
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Dear MIMI, Thank you for sharing your wonderful time with us. Your positive review about our connecting rooms and hospitality extended will be gladly shared with the entire team. Also I am delighted our team acted promptly to your air conditioning and leaking issues in the room. I am sorry for this. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Looking forward to welcome you back. Kind regards. Edward Edward Kollmer General Manager
BEST!!!!!! for family vacations!”
Family vacations are sure to be fun! there is a large pool.. there is a slide for children to play... there is an interesting amazonia water play... the beach is also clean... beautiful landscape... the breakfast menu has a variety of choices, delicious, and satisfied with the service of the staff who is friendly and very polite! I see this hotel has a very friendly staff... from every part!.. I will definitely come again... and I don't mind spending here to get the service you provide is "WOW!"... Well done! Park Royal Penang..... the best!!!
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Dear Mohd, Thank you for sharing your recent visit with us and pleased that you had great time. It is a pleasure to hear of your compliments on the breakfast and the Amazonia water park as well as the swimming pool and slides. I am delighted the service extended was excellent and the team was friendly and polite. Your positive feedback will be shared with the team to help us to continually strive to further improve. Thanks again for staying with us. Looking forward to seeing you again in the future. Kind regards. Edward Edward Kollmer General Manager
We will be back! My 3yo enjoyed the breakfast spread, kids club & pool”
- Their beach is relatively cleaner than the beachfront of other hotels along this stretch - Staff was 5/5 superb! - Pool was great but a lot of acorns. We almost tripped many times. They should have a cleaner around pool area to sweep up the acorns a few times during the day - Great stay for families. Asked for towels and bath gel and they were happy to give more than requested - Free parking here is great. Have been to another neighbouring hotel in Feringghi that charged RM30 for non-valet parking to hotel guests. - Will be back
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Dear Aina, Thank you for taking time to share your stay experience. Great that the facilities, service extended and free parking at the resort met your expectations. Your comment on the acorns around the pool area is noted. We will address this. Thank you for bringing this to our attention. I really appreciate your feedback that helps us to continuously strive to do better. Thank you again for staying with us. We look forward to your return. Kind regards. Edward Edward Kollmer General Manager
Relaxing”
From the porters to check in, room service, food outlets & recreation staff, this was a great relaxing holiday. Rooms are clean, well furnished & spacious. The pool, gardens & beach are lovely. The place outside the hotel comes to life after 18:00, whilst the hotel has activities throughout the day, every day. We loved it.
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Dear Douglas, Thank you for sharing your staycation with us following your recent stay at the resort. It is a great pleasure to hear of your relaxing experience at the resort. Very pleased that all was perfect and our team was hospitable. Your kind review will be shared with our team. I really appreciate the review from our guests that helps us to serve better. Thanks again for staying with us. Looking forward to your next visit. Kind regards. Edward Edward Kollmer General Manager
Family friendly resort”
We visited in Apr with our toddler. We didn’t manage to get a crib as requested but it was ok. We booked the premier seaview so we had a king size bed to accommodate us. Our room had 2 balconies and amazing views. There’s a small baby pool and slides for adults. Amazonia is a bit of fun for kids too. Beach is fairly clean but could do better, the sand is not very fine for toddlers but u would expect it so in this part of the country. There are watersport activities in the sea but a section is cordoned off for safe swimming. Our room did not come with breakfast but we had lunch at the restaurant which is decent since we wanted a quiet lunch. Staff are friendly. We also liked that the hotel is refurbished in recent years compared to some others around the area.
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The best hotel to just relax”
Brought my family for a relaxing weekend getaway. The breakfast are just superb. Has so many facilities to enjoy, and many relaxing spots to just lounge away. My parents are really happy and relaxed. Totally worth the money. Recommended!!
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Dear Azalini, Thank you for sharing your stay experience with us. Delighted that you enjoyed the service extended and I am glad your staycation was superb. Very pleased that breakfast was good and facilities were satisfying. Great that your parents were happy and had relaxing time. All your compliments will be shared with our entire team. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us and your kind recommendation. Kind regards. Edward Edward Kollmer General Manager