10 Dec 2018
Monday
11 Dec 2018
Tuesday
2 adults
1 room
PARKROYAL Penang Resort
PARKROYAL Penang Resort
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10.0
Exceptional

"A great place to stay and enjoy a relaxing holiday."

Mark

|

May 3, 2018

Superior - Bathroom PARKROYAL Penang Resort
Superior - Bathroom
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Interior view PARKROYAL Penang Resort
Interior view
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Beach PARKROYAL Penang Resort
Beach
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Beach PARKROYAL Penang Resort
Beach
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See map PARKROYAL Penang Resort
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Excellent
Location
8.6
See all 6 photos PARKROYAL Penang Resort
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What guests are saying:
They got everything right. Wonderful stay
Vivien from United Kingdom
Couple
I am celebrate my anniversary with my wife and i have received an email that i will received a special gift from hotel. Unfortunately, i dint received it after two days i stay in hotel. But except for this, overall is good. Good location, room is clean, staff is polite
Chiah from Malaysia
Couple
The staff were very attentive and friendly.
NAZIRUL from Malaysia
Business traveler
Clean and well kept hotel. nice and tentative staff. good breakfast. nice pool. clean beach.
Richard from Malaysia
Family with young children
One of the best hotel in Penang
Richard from Malaysia
Family with young children
Overall was excellent. In fact, that was my second time staying at Parkroyal Hotel. Thanks to the hotel staffs, they are so friendly. The room is nice. Will be back again in the future. Thanks
Siti from Malaysia
Solo traveler
Superb stay with famly
Muhammad from Malaysia
Family with young children
Amazonia and the indoor playground is definitely a plus point for us! Everything was amazing, we had a very stress-free and relaxing getaway
Nurul from Malaysia
Family with young children
good location
norfaizan from Malaysia
Family with young children
The hotel is good and comfortable. The room is spacious. Pick the room with sea view is a better option
Ong from Malaysia
Couple

PARKROYAL Penang Resort

Batu Ferringhi Beach, Batu Ferringhi, Penang, Malaysia, 11100 - View on map
Excellent location
- 100 meters to the beach
- What's nearby?
Excellent
From 4394 reviewsSee what guests said
8.3
/
10
Excellent facilities
8.6
Recommended by 94% of guests
Value for money7.9
Distance to city center12KM
Location rating8.6
Nearest airportPenang International Airport (PEN)
Distance to airport19.6 km

  • Airport transfer

  • 100 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 30 times since yesterday
Suite
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Suite
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
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Premier Sea View Twin Suite
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Premier Sea View Twin Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 2 single beds
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Lanai Suite
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Lanai Suite
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 1 king bed
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Premier Sea View Twin Room
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Premier Sea View Twin Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 2 single beds
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Premier Sea View King Suite
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Premier Sea View King Suite
...
  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
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Premier Sea View King Room
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Premier Sea View King Room
...
  • Room size: 35 m²/377 ft²
  • Sea view
  • 1 king bed
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Deluxe King
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Deluxe King
...
  • Room size: 28 m²/301 ft²
  • Nature view
  • 1 king bed
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1-Bedroom Family Sea View
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1-Bedroom Family Sea View
...
  • Room size: 38 m²/409 ft²
  • Partial sea view
  • 1 single bed and 1 king bed
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2-Bedroom Family Sea View
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2-Bedroom Family Sea View
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 2 single beds and 1 super k...
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Superior
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Superior
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 2 single beds
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Have a question for PARKROYAL Penang Resort?

What people love about the property

  • 9.2
    Exceptional

    "Rooms are good size, clean and good seaview."

    NURLENA

    |

    April 5, 2018

  • 9.2
    Exceptional

    "Parkroyal offers commendable hospitality for family with kids."

    Ahmad F.

    |

    April 3, 2018

  • 7.6
    Very good

    "Great location, nice grounds, awesome sunsets."

    Sean

    |

    April 3, 2018

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Breakfast
 Breakfast available
 Breakfast available
 Breakfast available
 Breakfast available
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More about PARKROYAL Penang Resort

More about PARKROYAL Penang Resort

9.6
Exceptional

"Friendly staffs, clean room & nice environment."

nurul A.

|

April 24, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Staff - Friendly and courteous staffs."

azlina

|

May 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (4394)Booking.com Reviews (2162)
8.3
/
10
Excellent
From 4394 reviews
Cleanliness8.4
Facilities8.6
Location8.6
Room comfort and quality8.3
Service8.4
Value for money7.9
Provided by verified guests of Agoda
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All guests (4394)
All room types
Showing 3640 verified guest comments
12345
10.0
Exceptional
HOW from Malaysia
Family with young children
Deluxe Sea Facing King Room
Stayed 1 night in December 2018
Exceptional”
Great pool though it's a little crowded over the weekend especially on the kids pool. Room was great, staff are helpful. Gym was very well equipped with the sea view. Breakfast was ok. Love the place so much and will come back again
Reviewed December 05, 2018
8.4
Excellent
Chan from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in November 2018
Clean , comfortable bed and great buffet Breakfest.”
Very thing was great. Just the cant get to go in the room even is after 3.00 pm. We total got 6 room, get the 1st 2 room key on 3.00pm , another 2 room is on 4.00pm and the last 2 room key is on 4.30pm. Felt like a bit waste our time to sit there and waitting.
Reviewed December 03, 2018
9.6
Exceptional
Alwi from Malaysia
Family with young children
Premier Sea View Twin Room
Stayed 1 night in November 2018
Almost perfect!”
5 stars for staffs. Very friendly, well trained, helpful and caring. Facilities, beach just all awesome. Swimming pool for adults needs to be deeper but thats ok. We are not training for olympic. Just casual swimmer. Breakfast is nice and delicious. Nice spread and taste. Will definitely come again!!!
Reviewed November 28, 2018
Hi Alwi, Thank you for sharing this and compliments about our service, team and the spread of the buffet breakfast. I am pleased to know the team looked after you and we have met your expectations this time. I really appreciate your positive review about our resort and team which I shall share with the team. We are excited to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 30, 2018
PARKROYAL Penang Resort
9.6
Exceptional
Lean from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018
Great Getaway”
What stood out for me is the great service, nice spacious room, great stretch of beach, breakfast spread, big very well equipped gym and landscaped pool area with huge hammocks. We had a great time would definitely come again
Reviewed November 26, 2018
Hi Lean, Thank you for sharing your great experience with us and compliments about our team and service. I am pleased to know you like our room, the beach, new gym and the landscape of the pool area. I shall convey your kind review to the team. Your comments help us to continually strive to improve to deliver excellent service. We are looking forward to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 27, 2018
PARKROYAL Penang Resort
8.4
Excellent
Tham from Australia
Family with teens
1-Bedroom Family Sea View
Stayed 6 nights in December 2018
Gorgeous ”
Beautiful resort, lovely staff, great facilities, awesome pool, good variety buffet breakfast though standard dropped a bit on our last day there (freshness). Room Cleaning needs more attention. Overall fantastic stay. Highly recommend. Location is also great - Batu Ferringhi night market starts right at door step. Short stroll from Long Beach Cafe(which is completely over rated by the way). Hotel backs on to beach which is an alternative route to local eateries like Starbucks or Batu Ferringhi Bistro.
Reviewed December 07, 2018
8.4
Excellent
Suhaily from Malaysia
Couple
Lanai Suite
Stayed 1 night in December 2018
For beachlovers ”
Location is good if you want to spend most time at the beach. Everything is within walking distance. But far from town where the famous food outlets are.
Reviewed December 09, 2018
9.2
Exceptional
Chiah from Malaysia
Couple
Deluxe Sea Facing King Room
Stayed 2 nights in November 2018
Overall is Good, just abit disapointed”
I am celebrate my anniversary with my wife and i have received an email that i will received a special gift from hotel. Unfortunately, i dint received it after two days i stay in hotel. But except for this, overall is good. Good location, room is clean, staff is polite
Reviewed November 23, 2018
Hi Chiah, Thank you for sharing this and congratulations to you on your anniversary. At the outset I would like to apologize for what happened. Whilst not an excuse the team endeavored to deliver to the room however the room was DND. Re training will take place that we should call a room when it is on DND as a follow up. Your positive review about our resort, location, room and service will be gladly shared with the entire team. We truly value the opinion of our guests. It helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 27, 2018
PARKROYAL Penang Resort
10.0
Exceptional
IQBAL from Malaysia
Family with young children
Superior
Stayed 2 nights in November 2018
Stay here and get the experience”
Stayed here for 2 nights. My kids enjoyed their times here. Breakfast excellent, from malay cuisine, chinese, indian and western (you just name it). Hotel location is 10/10, with private beach and for kids, they have amazonia (mini water theme park) and my kids really love it.
Reviewed November 21, 2018
Hi IQBAL, Thank you for sharing your great experience and good to know your children had an enjoyable time. I am pleased to know you like our location and Amazonia. I shall convey your kind review to the team. Your comments help us to continually strive to improve to deliver excellent service. We are looking forward to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 22, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Dominic from United Kingdom
Couple
Superior
Stayed 7 nights in November 2018
Exceptional”
Fantastic !!! Couldn’t fault a thing x
Reviewed December 05, 2018
10.0
Exceptional
Walter from Australia
Couple
Superior
Stayed 4 nights in November 2018
Great place to relax.”
The Parkroyal is in a great location, close to the night markets, great food locations and cheap to get to Georgetown. It offers a great breakfast offer and has great facilities. The pool is always refreshing.
Reviewed December 01, 2018
9.2
Exceptional
Mathew from Malaysia
Family with teens
Deluxe King
Stayed 1 night in November 2018
Enjoyable stay.”
Well worth the money spent. 1st time using their hotels. Will be my on my list of preferred hotels from now on. Parking is within their compound but it is not sheltered. Next morning had a quite a bit of bird droppings, fallen leaves and twigs on my car.
Reviewed November 30, 2018
Hi Mathew, Thank you for sharing this and compliments about our service, team and resort. Your comment about the parking area is noted and will be looked into for improvement. I really appreciate your kind review. It helps us to strive to further improve to deliver excellent service. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
Responded November 30, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Jess from Malaysia
Family with young children
Deluxe King
Stayed 3 nights in November 2018
Simply wonderful”
Service was excellent. Staff were really courteous and helpful. We loved the large bed. Pool was great and so were the children's club. My children absolutely enjoyed themselves. Overall we had a fantastic 3xperien
Reviewed November 29, 2018
Hi Jess, Thank you for sharing your fantastic experience with us. I am pleased to know the service delivered by the team was excellent, courteous and helpful. Delighted that your children had an enjoyable time at the kids club and all of you enjoyed the pool. I really appreciate your positive review about our resort and team which I shall share with the team. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
Responded November 30, 2018
PARKROYAL Penang Resort
8.0
Excellent
Anwar from Malaysia
Family with young children
Deluxe Sea Facing King Room
Stayed 1 night in November 2018
Great Hotel for My Family”
The room, facilities, food and staffs are great but i would suggest the hotel to enforce a strict rules for kids to wear the swim diapers in the pool. Im saying this because a kid just open his swimming trunk and peed in the kid pool in front of my eyes. Other than that i have no issue coming back in future.
Reviewed November 26, 2018
Hi Anwar, Thank you for sharing your time and compliments about our resort, team, and service. I am pleased to know you enjoyed the room, facilities and the food served. Your comment about the rules of the swimming pool is noted and will be followed up. We truly value the comments from our guests that helps us to continually strive to improve to deliver excellent service. We are looking forward to your return. Kind regards. Ed Edward Kollmer General Manager
Responded November 27, 2018
PARKROYAL Penang Resort
8.0
Excellent
fairuz from Malaysia
Family with teens
Deluxe Twin
Stayed 2 nights in December 2018
Worth of stay”
You get most activity here. Only that the beach is not what as tourist expected.
Reviewed December 09, 2018
8.0
Excellent
Siti from Malaysia
Family with young children
Premier Sea View King Room
Stayed 1 night in November 2018
Beautiful Garden”
this is my second time stayed here. There are more privacy compared to others hotels along batu feringghi (i have been stayed almost all the hotel here).. The garden with beautiful landscape and the pool are nice and attractive.
Reviewed November 08, 2018
Hi Siti, Thank you for sharing your stay experience and coming back for the second time. Glad to know the service rendered by the team has met your expectations. I am pleased to know that you like our garden and enjoyed the pool. We truly value the opinion of our guests that strive to help us to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 22, 2018
PARKROYAL Penang Resort
9.2
Exceptional
Reniel from Malaysia
Solo traveler
Superior
Stayed 1 night in November 2018
Exceptional”
Facilities and room are superb! Check-in time is 3pm which is a hassle. Standard should be 2pm. How long does it take them to clean the room if somebody checks out at 12pm? Took 30 minutes to wait for available room. Breakfast spread is limited. Holiday Inn beside ParkRoyal has much better choices.
Reviewed November 06, 2018
Hi Reniel, Thank you for sharing this and for your feedback about the check in time as well as the breakfast spread. We have taken note of your feedback and sorry for what transpired. Your feedback means a lot to us all. It helps us to strive to continuously improve our service. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
8.4
Excellent
megatshamsul from Malaysia
Couple
Premier Sea View King Room
Stayed 2 nights in October 2018
Great Hotel!!!”
Pros: - Direct access to famous Batu Ferringhi beach - Recommended to book sea-facing room with private balcony. The view was very nice! - Friendly staff - Greeted with a welcome drinks n cookies! - Beautiful n spacious room - Comfy pillows n bed - Excellent range of toiletries - Free wifi - Breakfast buffet: a lot of varities - Daily live band - Free parking BUT avoid parking ur car under the trees as you may end up receiving a healthy amount of bird poop - Fast check-out Cons: - TV channels was limited - Pool was quite small - 30 minutes driving to capital city Georgetown so advisable to plan ur itinerary
Reviewed November 01, 2018
Hi megatshamsul, Thank you for staying with us and all your compliments about our resort, team and service. I am pleased to know you enjoyed welcome drinks and cookies as well the breakfast service and live band performance at Javana Lounge. Your kind review will be shared with the entire team. We are working on improving the TV system. We truly value the opinion of our guests. It helps us to strive to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded November 09, 2018
PARKROYAL Penang Resort
9.6
Exceptional
Chervon from Malaysia
Couple
Superior
Stayed 1 night in October 2018
Nice room but poor breakfast ”
We booked a superior room with breakfast provided. We bought this from a deal. Our room is facing the front of the hotel. The room is very clean and new. The toilet is big. We liked the room. We were very disappointed with the breakfast. I have to agree with the review from other traveller that the breakfast is poor and it is not the quality of a 5 stars hotel. All the hot food served for the breakfast were cold. There were not many varieties of the hot food. Despite the less varieties for “hot food”, the hotel served 3 types of rice which were cold ie coconut rice, briyani rice and another type of rice. All 3 types were cold and the briyani rice was just rice with Chili (not the right way to cook briyani rice) and it was cold and wet. We did not expect this is the quality of food served by a 5 stars hotel. We had stayed in other parkroyal hotels but we think the breakfast served in this parkroyal is the worst. What was good from the breakfast is the pastries and breads. There were quite a lot of varieties for pastries n bread for the breakfast and the quaintly were good. The staff is friendly. The pool is shallow, not practical for Swimming. Basically for soaking. We will stay here again but We will not pay for the breakfast if the quality has not improved. We hope the management will improve the breakfast selections and quality.
Reviewed October 30, 2018
Hi Chervon, Thank you for sharing your recent stay with us. Glad to know that the team looked after you and the service delivered by the team met your expectations. Your comment about quality of food is noted and please rest assured that this will be conveyed to the Executive Chef to address for improvement. I am sorry about this and thank you for bringing it to my attention. We truly appreciate the comment of our guests that helps us to further improve to deliver excellent service. Thank you again for staying with us. If I can assist further please do contact me. Kind regards. Ed Edward Kollmer General Manager
Responded October 31, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Rabbya
Family with young children
Superior
Stayed 4 nights in April 2018
Beautiful and comfortable”
This is a very beautiful resort. It has great facilities. pool is massive and great. just outside are mini marts and little hawker stalls. This resort however is 1 hour away from main city. we enjoyed our stay. dont leave your belongings in the safe. ours was open and $200 AUD were stolen. Staff were helpful and lodged a police report. But that made our stay a little negative. Please note this didn't happen to the other 2 families we traveled with.
Reviewed October 25, 2018
10.0
Exceptional
Julian from Australia
Couple
Premier Sea View King Room
Stayed 8 nights in September 2018
Park yourself here”
Loved this hotel, from the moment we arrived staff were so friendly and helpful. Room was fabulous, location is unbeatable for Batu Ferringhi. Food, drink and entertainment on site is excellent. Beach, night markets, bus, restaurants, money changers and convenience store all right there. Breakfast is amazing, grounds are sprawling with great pool, lounging and children's areas. Service is exemplary and will return next time in Penang.
Reviewed October 11, 2018
Hi Julian, Thank you for staying with us and compliments about our resort, friendly and helpful team as well as the location and our room. I am glad the team looked after you during your stay with us. Your kind review will be shared with the entire team. We truly value the opinion of our guests. It helps us to strive to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded October 30, 2018
PARKROYAL Penang Resort
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  • Excellent location
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