PARKROYAL Penang Resort
PARKROYAL Penang Resort
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Deluxe Sea Facing King Room - Bathroom PARKROYAL Penang Resort
Deluxe Sea Facing King Room - Bathroom
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Interior view PARKROYAL Penang Resort
Interior view
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Interior view PARKROYAL Penang Resort
Interior view
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Beach PARKROYAL Penang Resort
Beach
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Excellent
Location
8.6
See all 64 photos PARKROYAL Penang Resort
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Removed from saved list
2017

PARKROYAL Penang Resort

Excellent location
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Excellent
From 3957 reviewsSee what guests said
8.2
Recommended by 91% of guests
  • Airport transfer

  • 100 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
Don't miss out!15 travelers are looking at this property right now | 12 travelers have booked today.
Suite
Suite
...
  • 40 m²/431 ft²
  • Non-smoking
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Premier Double Suite with Sea View
Premier Double Suite with Sea View
...
  • 60 m²/646 ft²
  • Shower
  • 1 king bed
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Lanai Suite
Lanai Suite
...
  • Ocean view
  • 48 m²/517 ft²
  • 1 king bed
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Premier Sea View Twin Room
Premier Sea View Twin Room
...
  • Sea view
  • 35 m²/377 ft²
  • 2 single beds
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Premier Sea View King Room
Premier Sea View King Room
...
  • Sea view
  • 35 m²/377 ft²
  • 1 king bed
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2-Bedroom Family Sea View
2-Bedroom Family Sea View
...
  • Sea view
  • 40 m²/431 ft²
  • 2 single beds and 1 super k...
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Premier Sea View Twin Suite
Premier Sea View Twin Suite
...
  • Sea view
  • Non-smoking
  • 2 single beds
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Premier Sea View King Suite
Premier Sea View King Suite
...
  • Sea view
  • Non-smoking
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Nature view
  • 30 m²/323 ft²
  • 1 king bed
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1-Bedroom Family Sea View
1-Bedroom Family Sea View
...
  • Partial sea view
  • 38 m²/409 ft²
  • 1 single bed and 1 king bed
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More about PARKROYAL Penang Resort

More about PARKROYAL Penang Resort

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (3957)Booking.com Reviews (2116)
8.2
Excellent
Read reviews from:
Cleanliness8.3
Facilities8.4
Location8.6
Room comfort and quality8.3
Service8.3
Value for money7.9
Provided by verified guests of Agoda
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Showing 3449 verified guest comments
12345
9.2
Exceptional
Gerald from Singapore
Couple
Superior
Stayed 2 nights in June 2018
Exceptional”
Very polite and friendly hotel staffs. The facilities are well maintained.
Reviewed July 18, 2018
8.8
Excellent
samveen from Vietnam
Family with young children
Deluxe King
Stayed 2 nights in February 2018
Pleasant Stay”
We liked the property. The room was good, the kitchen served good local food and the breakfast spread was great too! We visited in the month of February during the Chinese New Year, and, the hotel had some activities organized for guests of all ages. It was fun! However, the restaurant staff was not very friendly and welcoming here. They were usually expressionless. We were refused tea at the restaurant one of the evenings and the staff member clearly stated that we could go outside of the hotel for tea. We gathered they were preparing for the place for dinner and were only eyeing guests that would sit for dinner, and, weren't ready to prepare 2 cups of tea. Not acceptable! Definitely not expected from a hotel of such caliber!
Reviewed July 10, 2018
6.8
Good
AZIMAH from Malaysia
Couple
Deluxe Twin
Stayed 1 night in June 2018
Relaxing Experience”
Great hotel to just relax and do nothing.
Reviewed July 06, 2018
6.8
Good
AZIMAH from Malaysia
Couple
Deluxe King
Stayed 1 night in June 2018
Relaxing Experience”
Staff very helpful and friendly
Reviewed July 06, 2018
10.0
Exceptional
Farzwa from Malaysia
Family with young children
Superior
Stayed 3 nights in May 2018
Beautiful hotel”
We love this hotel, especially the breakfast buffet! You can walk to the seafood restaurants outside. So many to choose from, the location is so convenient.
Reviewed July 01, 2018
10.0
Exceptional
Emily from United Kingdom
Family with young children
Deluxe King
Stayed 2 nights in June 2018
Exceptional”
Amazing stay. Free kids club where we left our 4 year old for a couple of hours - you need to stay with any children under 4. Fabulous setting and within walking distance to the night market. 30 mins from Georgetown where there are plenty of attractions.
Reviewed June 30, 2018
Hi Emily, Thank you for sharing this. I am delighted that your stay was an amazing one. I am glad you liked our kids club and enjoyed the night market near our resort. Your positive thoughts mean a lot to us all and great to know that the team looked after you during your stay. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
Responded June 30, 2018
PARKROYAL Penang Resort
7.2
Very good
Lee from Malaysia
Couple
Deluxe King
Stayed 1 night in June 2018
Overall so so but breakfast is worst”
Worst hotel breakfast ever, it’s not what a 5 star resort should be
Reviewed June 28, 2018
Hi Lee, Thank you for staying with us. Your comment about the breakfast will be shared with the Chef for improvement. We truly value the opinion of our guests and regret that we have not met your expectations this time. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 30, 2018
PARKROYAL Penang Resort
10.0
Exceptional
syalia from Malaysia
Family with young children
Superior
Stayed 2 nights in April 2018
5star”
we love it so much!
Reviewed June 27, 2018
Hi syalia, Thank you for sharing this and for all your compliments about the team and our services. We hope to have a pleasure to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 30, 2018
PARKROYAL Penang Resort
10.0
Exceptional
wan from Malaysia
Family with young children
Deluxe Twin
Stayed 2 nights in June 2018
Great experiance”
Great resort
Reviewed June 26, 2018
Hi Wan, Thank you for staying with us and great to know you had a good experience. I am glad the team looked after you during your stay with us. Your kind words and ratings will be shared with the entire team. We truly value the opinion of our guests. It helps us to strive to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 29, 2018
PARKROYAL Penang Resort
8.0
Excellent
khoo from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in June 2018
good hospitality”
nice and cozy place to stay. breakfast is good...
Reviewed June 25, 2018
Hi khoo, Thank you for sharing your recent stay. Your positive thoughts about our resort and breakfast will be shared with the entire team. I am delighted that the service delivered by the team has met your expectations. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
Responded June 29, 2018
PARKROYAL Penang Resort
10.0
Exceptional
kelling from Indonesia
Family with young children
Superior
Stayed 1 night in June 2018
very satified”
thanks to Park Royal for free upgrade to deluxe room.. will be back again
Reviewed June 25, 2018
Hi kelling, Thank you for staying with us and glad to know your stay was excellent I am delighted that the service delivered by the team has met your expectations. I am pleased that you enjoyed the upgraded room. We looked forward to your return again. Kind regards. Ed Edward Kollmer General Manager
Responded June 29, 2018
PARKROYAL Penang Resort
9.6
Exceptional
Mei from Malaysia
Family with young children
Superior
Stayed 2 nights in June 2018
Exceptional”
Nice hotel, room is very clean and comfortable. My kids like the swimming pool with slides. Nice beaches and environment. Breakfast menu can be better.
Reviewed June 25, 2018
Hi Mei, Thank you for staying with us. I really appreciate your kind words about our resort, clean and comfortable room as well as the swimming pool and slides. Your comment about the breakfast menu is noted and will be looked into. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 29, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Muhammad from Malaysia
Family with young children
Superior
Stayed 1 night in June 2018
Superb 5 * services”
Friendly and superb services provided by staff starting from check-in till check-out. Rooms completed with all basic item for family travellers.
Reviewed June 23, 2018
Hi Muhammad, Thank you for sharing this and for all your compliments about the team and our services. We hope to have the pleasure to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 27, 2018
PARKROYAL Penang Resort
8.0
Excellent
Ahmad from Malaysia
Business traveler
Deluxe King
Stayed 3 nights in June 2018
need better/tastier food ”
please provide better food next time. the food taste and selection are quite disappointing.
Reviewed June 23, 2018
Hi Ahmad, Thank you for staying with us. Your comments about the food taste and selection will be shared with the Chef for improvement. We truly value the opinion of our guests and we regret we did not met your expectations on this. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 27, 2018
PARKROYAL Penang Resort
9.2
Exceptional
Varatharajan from Malaysia
Couple
Superior
Stayed 1 night in June 2018
Nice stay”
Nice stay. Nearby Ferringhi night market. Nice beach and the landscape are awesome.
Reviewed June 23, 2018
Hi Varatharajan, Thank you for your recent stay. I really appreciate your positive thoughts about our resort and glad to know that you had a nice stay. Your thoughts mean a lot to us and helps us strive to further improve to deliver excellent service. Thank you again for staying with us and we hope for your return. Kind regards. Ed Edward Kollmer General Manager
Responded June 27, 2018
PARKROYAL Penang Resort
10.0
Exceptional
MOUAYAD from China
Family with young children
Superior
Stayed 4 nights in June 2018
BEST HOTEL IN PENANG”
Very nice and friendly staff , rich breakfast , sea side restaurant awesome, pool very good we enjoy and we had 2 time already and will come again again
Reviewed June 23, 2018
Hi MOUAYAD, Thank you for sharing this and for all your compliments about the team and our services. I really appreciate your feedback about our service, team and breakfast. We are excited to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 27, 2018
PARKROYAL Penang Resort
10.0
Exceptional
Inar from Malaysia
Family with young children
Superior
Stayed 1 night in June 2018
Very Very Good Service”
5⭐️
Reviewed June 21, 2018
10.0
Exceptional
masrina from Malaysia
Family with young children
Deluxe Twin
Stayed 2 nights in June 2018
Perfect”
My second times.. perfect place
Reviewed June 21, 2018
Hi masrina, Thank you for returning for the second time and great to know you had an excellent stay. I am glad the team looked after you during your stay with us. We hope to have the pleasure to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 25, 2018
PARKROYAL Penang Resort
10.0
Exceptional
leong from Malaysia
Family with young children
Deluxe Twin
Stayed 2 nights in June 2018
Nice facility”
We enjoy to stay here and here provide good service
Reviewed June 21, 2018
Hi leong, Thank you for sharing this and for all your compliments about the team. I really appreciate your kind rating which I shall gladly share with the entire team. We hope to have the pleasure to welcome you back for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
Responded June 25, 2018
PARKROYAL Penang Resort
8.0
Excellent
Tong from Brunei Darussalam
Solo traveler
Superior
Stayed 2 nights in June 2018
Very good”
I like the hotel and location. But the deposit on hold on credit card us too long. It has been 2 weeks since check out, it is still on hold.
Reviewed June 19, 2018
Hi Tong, Thank you for sharing your recent stay with us. Your comment about the deposit held on your credit card is noted and after checking with team whom confirmed that we have cancelled the transaction. We will contact the bank again to expedite the process. Thank you for bringing this to my attention. I am sorry about this. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
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PARKROYAL Penang Resort
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